To maintain all customer records and documentation
To maintain online customer records accurately
To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Monthly attendance at Hertford Regional College for workshops with your Assessor
Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services and general building works to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector.We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.Working Hours :Monday - Friday, 8.00am - 5.00pm. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Managing communications via phone & email and supporting with any enquiries
Preparing meeting rooms & managing reception duties
Supporting the updating of internal documents & business systems (MIS and other software) with accurate information
Monitoring office supplies & supporting with replenishment orders
Help book courier collections/deliveries, process goods in & organise returns when needed
Health, safety & compliance administration
Supporting with sales & accounts admin
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Complete IT Systems are proud to serve all types and sizes of businesses. For over thirteen years they have become a leading provider of IT solutions, products and services across the UK. Customers can select from the widest range of the latest and most robust Information Technology products available to solve pain points or facilitate new business growth.Working Hours :Monday - Friday 9.00am - 5.30pm (1 hour lunch).Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
Help to ensure that projects are planned and completed in a timely, safely manner
Study daily diary to record site events and requirements
Learn standards for inspections of all operations to ensure they are carried out in a safe manner
Comply with the site-specific environmental action plan requirements
Understanding of site boundaries, access points and site office procedures
Build relationships with other business unit teams like sales and commercial
Liase with site management team on CITB inspection visits
Manage and co-ordinate the safe and tidy storage of material delivered to the site
Shadow and report to the business unit production director on specific development targets and objectives
Training:
This apprenticeship is a standard qualification titled "Construction Site Supervisor" at Level 4 which is equivalent to an HNC
Level 4 qualification in Construction and Built Environment
Weekly day release
Training Outcome:
Typically, you would advance onto a 3-year program of training to gain a level 5 & 6 qualification in a Construction subject
Level 6 being a degree
Employer Description:CoTrain is a program under SECBE . As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :Monday - Friday, 7.30am - 5.00pm working week with one day being spent at college to gain the qualifications for this apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Initiative....Read more...
As a recruitment apprentice, you will support a senior consultant by proactively sourcing, qualifying and shortlisting professionals against job descriptions taken from our clients.
Your duties will also include:
To meet daily KPIs set by the manager, including daily call times, calls made, candidates resourced, and jobs advertised
To talk candidates through the full recruitment process and assist with sending their CV to relevant clients
To grow and maintain relationships with candidates within the market
To use the appropriate CV platforms, social media pages and LinkedIn to source candidates, as well as other candidate resourcing tools
Listing job adverts and creating content for the website
Vacancy lists
CV formatting
CV uploads
Training:
Recruiter equal to Level 3 (A level)
Recruitment Level 3 Apprenticeship Standard
14-months office-based training at the employer's location
Functional Skills in maths and English (if required)
Training Outcome:Full-time role within the company after successful completion of an apprenticeship may be offered to the right candidate.Employer Description:Initially founded in 2001, MedicsPro was acquired in July 2009 by Urban Recruitment Group. Over the years, the company has seen dramatic growth and success within the healthcare recruitment industry. MedicsPro are a specialist healthcare recruitment agency, providing locum and permanent staff to clients nationwide. With a business model built on providing high-quality, compliant, and skilled staff, we aim to give our candidates and clients a personable, professional, and focused customer experience and always endeavour to meet your needs.Working Hours :Monday - Friday, between 8.30am - 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Previous sales experience....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Scanning and photocopying
Setting up meetings and personal checks
Data inputting
Collating and recording data
Supporting the team with clerical support needs
Reference Checks
Security checks
Paperwork Compliance
KPI's and management information completion
Taking calls and sending links out to potential candidates
Working with other agenies
Creating media posts and creating an interest for both clients and workers
Training:
Business Admin Level 3 Apprenticeship Standard
End Point Assessment
Training schedule has yet to be agreed
Details will be made available at a later date
Training Outcome:
Full-time position may be offered upon successful completion of the apprenticeship
Employer Description:Tailored and Effective Staffing Solutions for every Veterinary Practice
We are passionate about animal welfare and the veterinary industry and we seek to provide staffing solutions which enable you to continue to provide exceptional care to sick animal and help healthy animals stay healthy.
Our aim is to provide veterinary staff who promote a high standard of care to both patients and their owners. Who, despite working within a practice which may treat 1000 different animals, will make each and every customer feel like their pet is the most important in the world.Working Hours :Between Monday - Friday, 8.00am - 5.00pm,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Knowledge of Microsoft Office....Read more...
Sales & Business Development:
Proactively identify, qualify, and convert new B2B sales opportunities
Manage and grow an existing portfolio of business clients
Sell IT recycling, data destruction, ITAD, and related technology services
Conduct outbound calls, emails, and follow-ups to generate new leads
Attend client meetings (virtual and in-person) where required
Account Management:
Build strong, long-term relationships with customers and key stakeholders
Understand client IT lifecycle needs and provide tailored solutions
Prepare and deliver quotations, proposals, and contracts
Upsell and cross-sell additional services where appropriate
Sales Administration & CRM:
Maintain accurate records on CRM systems
Track sales pipelines, forecasts, and performance metrics
Liaise with operations and logistics teams to ensure smooth service delivery
Market & Product Knowledge:
Stay informed on IT hardware, data security, recycling regulations, and market trends
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Progression route or full employment are a possibility for the right applicant
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Relationship building,Negotiation,MS Office....Read more...
Provide administrative support to multiple departments, to start with an initial period within our Patent Formalities team
Prepare and distribute documents, reports, and correspondence
Report official communications to clients Liaise with internal teams and external contacts professionally
Maintain and update databases, records, and spreadsheets Support coordination of meetings and internal processes
Ensure tasks are completed accurately and within deadlines Assist with general office administration and ad-hoc tasks
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace
Training Outcome:
Possible progression on to a permanent position within the company
Employer Description:Potter Clarkson is a European full-service intellectual property (IP) law firm that helps organisations and individuals turn their ideas into valuable, protected business assets.
What they do:
Identify and protect IP rights - find what can be protected (patents, trade marks, designs, copyright) and secure those rights.
Commercialise IP ? help clients use their IP strategically to drive business value, enter markets, attract investment and create revenue streams.
Enforce and defend IP - protect clients against infringement and misuse, including litigation and oppositions.
Provide strategic IP advice - build and manage IP portfolios and strategies aligned with business goals.
They work across technologies and industries, combining legal, technical and commercial expertise to support innovation worldwide.Working Hours :Monday to Friday, 8.45am- 5.00pm. With 1 hour unpaid lunch.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses
Organise and coordinate meetings
Maintain up-to-date records and filing systems
Communicate with clients to provide updates and request any outstanding documentation
Demonstrate a professional and polite telephone manner at all times
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Strong written and verbal communication skills
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
Comfortable dealing with colleagues and clients in a professional and confident manner
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
Accurately input and update internal data systems as required
Process documentation quickly and accurately to support team operations
Receive and manage client files, uploading key information to online portals (full training will be provided)
Training:
Customer Service Practitioner Level 2 Standard
This qualification requires college attendance one day a month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:Abbey Attachments Ltd was established in Manchester, UK in 1984. We're an independently owned business specialising in the supply, service, and support of forklift attachments and innovative material handling safety solutions for the UK forklift industry.Working Hours :Monday to Thursday, 8.00am - 4.30pm, Friday 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Test-drive trucks and make adjustments
Carry out safety checks
Identify problems using tools, a laptop or hand-held computer
Hands on learning - working on a wide range of premium handling equipment
Supportive technical environment
Assigned mentor for each apprentice
Brand new toolbox and tooling provided
Overalls, workwear and PPE supplied
You will be servicing and repairing a variety of forklift trucks and warehouse equipment.
You will undertake on the job learning, shadowing and working closely with your mentor
in house technical and product training
Training:
The apprentice scheme is a three-year programme, which on successful completion they will be awarded a level 3 Lift Truck and Powered Access Engineering Technician Apprenticeship
The Forklift Training Engineering Centre (F-TEC) is a dedicated training facility, offering an extensive range of forklift engineering programmes
Training delivered on block release
Functional Skills in maths and English (if required)
Great starting salary - Minimum £16,640 - Rising with age and service
Training Outcome:Most apprentices move into full-time permanent employment with the group as engineers upon course completion. Following this, there are a number of avenues into; sales, contracts management, service management or office-based support positions.Employer Description:Impact Handling - the UK's leading premium material handling supplier,
Established in 1985, Impact has grown to become one of the leading providers of material handling equipment in the UK.Working Hours :Monday - Friday: 8.00am - 4.30pm (i.e. 40-hours per week, with a 30-minute unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Logical,Initiative,Physical fitness....Read more...
Act as the first point of contact for IT support queries from clients via phone, email and the helpdesk system
Log, manage and update support tickets within the helpdesk system
Troubleshoot basic hardware, software and operating system issues
Escalate more complex technical issues to senior engineers when required
Assist with the setup and configuration of desktops, laptops and other IT equipment
Help prepare and deploy new equipment for clients
Support engineers with on-site visits or project work when required
Maintain accurate documentation of work completed and actions taken
Provide friendly, professional customer service at all times
Assist with general office and administrative tasks where needed
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Mooncomputers is a national IT solutions provider that was founded in 2001. For two decades, our consistent success has led us to develop exciting solutions and services for customers across the country. As a direct result, Mooncomputers has rapidly grown and developed a range of managed services that provide businesses with the foundations to build an agile, scalable technology infrastructure, while still ensuring our customers find true value for money.Working Hours :Monday - Friday, 08:30 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Deal with general correspondence relating to all HR matters
Drafting offer paperwork and contractual change letters
Ensure all employee data is processed in accordance with GDPR and Information Security
Respond to general queries quickly and confidently, asking for guidance when necessary
Record planned and unplanned absences on the HR Information System
Produce regular management information reports
Ensure all employee files are up-to-date
Produce weekly induction programme schedules for all new joiners
Assist with the production of the weekly Starters, Movers, Leavers list and liaise with other BSS functions about arrangements for new joiners/leavers
Support specialist areas of the HR team when required
Corresponding with leavers, sending payslips and P45s
Sending flowers, baby gifts, recognition awards and long service awards
Training:You will undertake an apprenticeship in Level 3 HR Support Apprenticeship.
You will be trained by South Hampshire College Group and spend 1 day a week completing college work, with 4 days in the office.Training Outcome:On completion of the apprenticeship, candidates will have the skills required to apply for an entry-level HR role.Employer Description:Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Laboratory Work & Technical Support:
Assist the applications team with technical training for global distributors and customers
Prepare and develop guide formulations using existing products.
Produce liquid samples and ensure they meet customer requirements
Maintain high standards of lab cleanliness and organisation
Data, Reporting & Quality:
Accurately record and interpret experimental results
Present data using graphs and simple statistical methods
Identify anomalous data and escalate concerns appropriately
Complete documentation to the required internal and external standards
Equipment & Safety:
Operate laboratory instruments and equipment confidently and safely
Report faults, complete calibrations (where required), and follow troubleshooting processes
Comply with all safety regulations including HASWA, COSHH, PPE usage, and risk assessments
Continuous Improvement:
Follow Good Laboratory Practice (GLP), GMP, GDP and support accreditation activities (ISO, UKAS).
Contribute to performance improvement initiatives within the department
Use Laboratory Information Management Systems (LIMS) and Microsoft Office to support tasks
Training:
As part of this Level 3 Laboratory Technician Apprenticeship, you will spend at least 20% of your working hours in training delivered by The S&A Transform Group Ltd
Your training plan will be confirmed with your employer and may include on-site or off-site sessions
Training Outcome:
To be confirmed
Employer Description:Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Albion Electrical are looking for a sales apprentice who will work on our trade counter, dealing with customers.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on-site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner
Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:You will be employed by EDA Apprenticeships plus whilst you are completing your apprenticeship qualificaitonWorking Hours :Monday - Friday 8.00am - 5.00pm 40-hours (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Summary of the Apprenticeship Role:
As a Trade Supplier Apprentice at ABM Electrical Wholesalers, you will be working in all aspects of the business, from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers and stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers / suppliers
Processing orders on the computer system
Answering customer enquires
Training:
As an apprentice, you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace, and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge based qualification
End Point Assessment - Final Knowledge Test, Observation and Discussion
Training Outcome:
Excellent opportunity for the right person upon successful completion of the apprenticeship
Employer Description:You will be employed by EDA Apprenticeships plus whilst you are completing your apprenticeship qualificaitonWorking Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
Daily duties will include (but not be limited to):
Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries from other branches
Administrative tasks within the office
To efficiently undertake basic administration and clerical duties, which may include:
To support the business in general administrative duties, which enable us to manage our clients effectively
To locate orders within the warehouse and prepare for dispatch
To support the team in maintaining accurate, timely stock management database records
To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team
Training:
You will study the Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on-the-job
This will include Personal Learning and Thinking Skills
The program is based on end point assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship
Employer Description:We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.Working Hours :Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays, 8.30am - 1.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm/Motivation,Punctual....Read more...
Creation of labels using the information supplied by customers.
To print labels ensuring that all information is accurate.
To perform such tasks as the Management team may require.
To undertake the above duties whilst adhering to Health & safety, Food Safety and production standards.
Answering the phone, taking messages and passing information /messages to the appropriate department.
General admin duties to support the Office/Technical& Warehouse team.
Filing and archiving documents.
Stock control of labels and consumables.
Glass and plastic audit and calibration of some equipment.
Preparation and despatching product samples for customers and for testing.
Training:
Your apprenticeship training will be a fully work-based learning programme across 18-months.
Upon completion of your apprenticeship, you will achieve a level 3 qualification in Business Administration.
Training Outcome:
Progression into a full-time role after the apprenticeship for the right candidate.
Employer Description:UK Food Packers specialises in contract packing and blending of ambient liquid sauces and marinades along with a variety of packing options for dry powders and crumbs. Recently relocated into a brand new purpose-built food-grade facility with associated warehousing, we work to ensure all policies and procedures are in line with BRCGS V9 so you can be confident that your products are handled and packed in a food-safe environment. We are also RSPO Approved.Working Hours :Monday - Friday between 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Facilities Planner - North Lanarkshire - Salary up to £28,000 CBW are looking for an experienced planner working within facilities management to join a leading FM business based in the North Lanrkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction. Key Responsibilities:Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.Arrange engineer travel, accommodation, access requests, and equipment hire as required.Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.Person Specification:Strong organisational, planning, and prioritisation abilities.Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.Ability to work autonomously, take ownership, and solve problems efficiently.Proficiency with Microsoft Office and other IT systems.Dependable, punctual, and capable of maintaining high standards under pressure.Open to innovation, contributing ideas to improve processes, systems, and team performance.Salary & Benefits:Salary up to £28,00025 days annual leave (+ public holidays)Employee discount shopping schemes on major brands and retailersBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes....Read more...
Contract Support / Planner - North Lanarkshire - Salary up to £28,000 CBW are looking for an experienced planner working within facilities management to join a leading FM business based in the North Lanarkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction. Key Responsibilities:Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.Arrange engineer travel, accommodation, access requests, and equipment hire as required.Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.Person Specification:Strong organisational, planning, and prioritisation abilities.Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.Ability to work autonomously, take ownership, and solve problems efficiently.Proficiency with Microsoft Office and other IT systems.Dependable, punctual, and capable of maintaining high standards under pressure.Open to innovation, contributing ideas to improve processes, systems, and team performance.Salary & Benefits:Salary up to £28,00025 days annual leave (+ public holidays)Employee discount shopping schemes on major brands and retailersBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes....Read more...
Facilities Planner - Glasgow - Salary up to £28,000 CBW are looking for an experienced planner working within facilities management to join a leading FM business based in the North Lanarkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction. Key Responsibilities:Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.Arrange engineer travel, accommodation, access requests, and equipment hire as required.Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.Person Specification:Strong organisational, planning, and prioritisation abilities.Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.Ability to work autonomously, take ownership, and solve problems efficiently.Proficiency with Microsoft Office and other IT systems.Dependable, punctual, and capable of maintaining high standards under pressure.Open to innovation, contributing ideas to improve processes, systems, and team performance.Salary & Benefits:Salary up to £28,00025 days annual leave (+ public holidays)Employee discount shopping schemes on major brands and retailersBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes....Read more...
Fabric Engineer – FM Service Provider - Healthcare – Barnet – up to £37,000 + Package - No calloutAn exciting opportunity to join an established FM service provider based in Barnet, North London, has arisen! CBW Staffing Solutions is currently recruiting a Fabric Engineer based in a healthcare building in Barnet. He or she will be required to carry out planned and reactive maintenance across this static site. The successful candidate will have a strong understanding of Facilities Maintenance and have a proven track record in building maintenance. Any experience working with fire doors or in healthcare environments is advantageous, but not required. In return, the company is offering a competitive salary of up to £37,000, overtime, further training and a potential route into further career progression. In return, my client is offering a very competitive package including:A basic salary of up to £37,000Overtime Available24 days holiday + Bank HolidaysCompany Pension SchemeExcellent career progression opportunitiesHours of workMonday- Friday 08:00-17:00No calloutKey Duties & ResponsibilitiesBasic Carpentry Painting and plasterboard.Changing locks.Door hinges.Floor repairs.Minor repairs to office furniturePutting together small equipment/ Flat packsKick and push plates.Install/ Repair blindsBasic Plumbing.Maintain and update Log booksAssist the maintenance team on-siteEscort subcontractorsRequirementsTrade qualifications in Carpentry Level 2 (Required)Experience with fire doors is advantageousA proven track record in commercial building maintenanceMulti-skilledGood communication skillsClient Facing Please send your CV to Archie Reed of CBW Staffing Solutions to avoid missing out on the role!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include:
Proper completion of all services and related paperwork.
Safety training and training documentation for all Field Reps within the region.
Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification (The company will provide it if needed.)
Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications:
Prior supervisory skills and ability to manage people and tasks.
Prior roofing experience, including patch and repair skills.
Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge.
Understanding of budgeting and expense management.
Competencies:
Adaptable and willing to change with business needs.
Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include:
Proper completion of all services and related paperwork.
Safety training and training documentation for all Field Reps within the region.
Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification (The company will provide it if needed.)
Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications:
Prior supervisory skills and ability to manage people and tasks.
Prior roofing experience, including patch and repair skills.
Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge.
Understanding of budgeting and expense management.
Competencies:
Adaptable and willing to change with business needs.
Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English. Apply for this ad Online!....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.The Employee Services Assistant operates under the People & Culture department, and ensures all employee uniform items are issued, tracked, and returned throughout the year. Our ideal candidate is friendly, organized, outgoing, and possesses at least one year of experience in a customer service role. The minimum availability for this role is three days/per week from June-September.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsOpportunity to create lasting memories and friendships!
What will you do this year?In your role as an Employee Service Assistant, your primary accountabilities will be to:
Issue uniforms, photo identification and nametags to PNE employees in accordance with the Human Resources uniform policies and procedures.Accurately track all uniforms that are issued and returned by PNE employees. Receive payment for unreturned, lost or misplaced uniform items, photo ID’s or nametags in accordance with People & Culture policy and procedures.Ensure that the employee service office is kept organized; ensure uniform items are laundered, folded and neatly organized.Aid in conducting yearly inventory counts.Aid in updating ES policies and procedures as required.Communicate PNE Uniform Policies and Procedures to staff & managers.Provide uncompromised guest service to PNE employees.Follow up with uniform or ES inquiries, via email or phone calls from both Managers and employees in a polite and efficient manner.Perform other duties as required.
What else?
Successful completion of Grade 12.One to two years of customer service experience, retail experience is an asset.Ability to work independently and make decisions with little to no lead time.Ability to multi-task efficiently while ensuring a high level of accuracy.Must be capable of working within a fast-paced environment.Strong working knowledge of computers including programs within the Microsoft Office Suite such as Word, Excel and Outlook.Previous experience with debit/credit systems is an asset.Applicants must be available for daytime shifts at least three days a week from June-September, with flexible availability during the slow season (October-March).Successful candidates must undergo a Criminal Record Check.
Who are you?
Detail OrientedOrganizedMethodicalProactiveSkillful communicatorProblem solverCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
We are searching for an experienced Software Tester / Quality Assurance Engineer for an extremely exciting technology and data-focussed business based near to Exeter, Devon.
Please note, this role is a hybrid role, and you are required in the office a minimum of 2-days per week, therefore you MUST live within a commutable distance of the Exeter office to be considered for the role.
In this role will be defining and driving quality assurance strategies across their software development lifecycle, and you will be responsible for ensuring that QA best practices, automation, and modern testing methodologies are embedded into their delivery processes to produce reliable, secure, and high-quality software.
In this role you will: -
Define and implement QA strategies, ensuring alignment with industry best practices and company objectives.
Drive the adoption of test automation, CI/CD integration, and modern testing methodologies to improve efficiency and reliability.
Establish and enforce coding and testing standards to maintain high-quality software delivery.
Lead risk-based testing approaches, prioritizing critical functionalities and system stability.
Collaborate with developers, architects, and product teams to embed quality throughout the software development lifecycle.
Oversee performance, security, and usability testing to proactively identify potential issues before release.
Monitor and analyse QA metrics to continuously improve testing effectiveness and software quality.
Ensure cross-team collaboration, keeping quality and information security at the heart of the business by working closely with security, DevOps, and compliance teams.
Mentor and support QA apprentices, providing structured guidance, hands-on coaching, and development opportunities to build foundational testing skills and career progression.
Collaborate with the wider team to ensure ISO27001, Cyber Essentials, and other information security framework documentation, controls, and compliance requirements are maintained and embedded within quality and delivery processes.
To be a success in the role you require a mixture of the following skills and experience: -
Extensive experience working in a Quality Assurance or Software Testing role within a modern software development environment.
Hands-on experience with test automation and integrating testing into CI/CD pipelines.
Experience working in Agile development teams and collaborating closely with developers and product teams.
Experience leading or influencing QA practices, standards, or strategies across teams or projects.
Experience identifying and managing quality risks throughout the software development lifecycle.
Experience mentoring or supporting junior QA engineers and/or apprentices.
Experience with performance, security, and non-functional testing.
Exposure to information security frameworks such as ISO27001 or Cyber Essentials.
Experience working in regulated or compliance-driven environments.
Relevant QA or testing certifications (e.g. ISTQB or equivalent).
Knowledge of modern software testing principles, QA strategies, and the software development lifecycle, including Agile and CI/CD practices.
Knowledge of test automation frameworks, tools, and approaches, and how to integrate them effectively into delivery pipelines.
Skilled in designing and executing risk-based testing strategies to prioritise critical functionality and system stability.
Skilled in analysing QA metrics and test outcomes to drive continuous improvement in quality and testing effectiveness.
Skilled in collaborating with cross-functional teams, including development, product, DevOps, and security, to embed quality early and consistently.
Skilled in identifying, reporting, and communicating quality risks clearly to both technical and non-technical stakeholders.
Able to demonstrate strong ownership and accountability for quality outcomes across teams and releases.
Experience of promoting continuous improvement, learning, and adoption of modern testing methodologies and tools.
The role comes with an excellent benefits package which includes, 25 days holiday + bank holidays, Private Medical Insurance, Life Insurance, Income Protection, Cycle to Work Scheme, Eye Tests and more.
To be considered for this opportunity you MUST have the Right to Work in the UK long-term as sponsorship is NOT available with this client.
KEYWORDSSoftware Tester, Quality Assurance Engineer, QA Best Practices, Test Automation, CI/CD, Agile, SCRUM, Performance Testing, Security Testing, Non-functional Testing, ISTQB
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
