Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
? Create and implement policies and procedures for customer service.
? Establish and convey standards for service.
? Cultivate customer relations through networking.
? Oversee daily operations of the service team.
? Delegate tasks effectively for departmental efficiency.
? Ensure resources for service delivery.
? Review and manage customer complaints.
? Handle escalated service issues.
? Implement strategies for service quality enhancement.
Requirements:
? Previously worked as a Customer Services Manager or in a similar role.
? At least 3 years of experience in a management role.
? Have industry experience.
? Background in customer service and leadership roles.
? Understanding of customer service principles and practices.
? Strong product knowledge.
? Degree in Business Administration or relevant field.
? Skilled in CRM and MS Office.
? Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protec....Read more...
Role : Mechanical and Electrical Contracts Manager
Location : Staffordshire Benefits : £45-52,000PA / £450 Car allowance per month + mileage / 7.30am – 4.30am / 21 days + banks / healthcare after 3 months
If you would like to discuss this Electrical & Fabrication contracts manager position, please contact Becky Bowes on 0121 366 9017 We are a West Midlands based building services company who have been established for 40 years, proving Electrical, Mechanical, Air Conditioning and Gas Services across the Midlands. We work closely with the NHS providing our services across the Midlands and further a field.
We are currently seeking an experienced Contracts Manager to work under our Staffordshire NHS contract based as St Georges hospital, working with the hospital, GP surgeries and out patient buildings with electrical, fabrication and plumbing services.
Role Responsibilities
The day to day running of all contracts
Securing ongoing service and maintenance contracts
Working with projects ranging from small sum fit outs room change of use in healthcare to Plant installs and larger change of use alterations
Estimation and providing quotes
Attending site meetings when required
Attending site to complete site visits
Attending site to complete final measuring up
Liaising with employees and sub-contractors
Working on the tools when / as required
Attending and overlooking each install
Liaising with all other members of staff within the office
Dealing with suppliers / contractors
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An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to manage a brand new excellent nursing home based in the Chelmsford, Essex area. You will be working for one of UK’s leading health care providers
This is a nursing home with a welcoming and homely environment for those with a variety of needs and offering the highest levels of care, service and flexibility
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and onboarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the Care Quality Commission compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
Work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Care/Nursing Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6523
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Registered Nursing Home Manager to manage an exceptional nursing home based in the Orpington, Kent area. You will be working for one of UK’s leading healthcare providers
This is an amazing nursing home situated in Orpington, is a warm & friendly nursing home for those with a variety of needs and offering the highest levels of care, service and flexibility
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Home Manager your key responsibilities include:
You will be responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and onboarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the Care Quality Commission compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
Experience and knowledge of working in dementia care
At least 3 years’ experience as a Registered Care/Nursing Home Manager with CQC
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning.
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £75,000 - £80,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6604
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a committed Registered Care Home Manager to manage an exceptional care home based in Hawkenbury, Tunbridge Wells area. You will be working for one of UK's leading health care providers
This home offers all types of care, including residential care, nursing care and respite care for people who need help with daily tasks
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Care Home Manager your key responsibilities include:
You will be responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs.
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and onboarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the Care Quality Commission compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Care/Nursing Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Care Home Manager will receive an excellent salary of £60,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6474
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Job Title: Corporate Assurance Manager
Locations: London, EC2M or Birmingham B3 ( Can also be home based on experience )
Contract Type: Ongoing Temp
Work Pattern: 35 hours
Start Date: ASAP
We are seeking a skilled Corporate Assurance Manager to join this company. As a Corporate Assurance Manager, you will be responsible for ensuring that the company operates in a compliant and ethical manner, whilst identifying and mitigating any risks that may arise. The successful candidate will be responsible for embedding compliance with the organisation’s ISO27001 certification, leading the development and maintenance of the data privacy programme and policy framework
Main tasks and duties:
Working across the organisation , taking responsibility for embedding compliance with the organisation’s ISO27001 certification.
Line management responsibility for the Information Security Officer and the Corporate Policy & Assurance Officer.
To lead on the development and maintenance of The data privacy programme and policy framework.
To support The strategic activities by working closely with the Head of Performance and Assurance and relevant colleagues across the organisation .
To work across the organisation to track delivery against the organisation’s corporate plan initiatives and assurance framework.
To establish efficient systems that facilitate the effective management of complaints and complements across the organisation and establish a learning culture from the effective analysis of complaints.
To oversee The data privacy programme and data protection arrangements, ensuring data compliance queries from internal and external parties are managed effectively and efficiently.
Support the Head of Performance and Assurance to meet the organisation’s wider strategic aims by working across the organisation and contributing to Corporate Plans and strategies.
Essential criteria and experience:
A minimum of 2 years of experience in a similar role.
Strong leadership and management skills.
Excellent knowledge of ISO27001 certification and data privacy regulations.
Experience in establishing efficient systems for complaints management.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Strong attention to detail and ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
A degree in a relevant field is preferred.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
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Compliance Technician - Fixed Term Contract- 6 months - Salary pro rata £29,000K - Edinburgh / Borders area CBW have a new opportunity for a Compliance Technician to support the Facilities Service Manager for a National contract and looking after the East Coast of Scotland side of the contract. The position will be delivering a planned and corrective test, inspection and maintenance service to statutory and mandatory building systems and assets at sites in accordance with laid down policy, procedures and safe working practice. To deliver a compliant estate of statutory and mandatory assets and systems in accordance with the appropriate legislative standard, business policy and procedure. As directed by Technical and Compliance Operation. Key Responsibilities: Deliver planned test, inspection and maintenance programme timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure and engineering standards. Deliver a safe and compliant estate professionally and with integrity, identifying and removing risks in accordance with business policy and procedure for responsible remit. Record and undertake corrective actions immediately were identified for nominated compliance remit. Identify and record corrective actions through duty of care on behalf of the business that are outside compliance remit. Deliver planned corrective maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, andengineering standards. Undertake suitable risk assessment prior to undertaking corrective maintenance work and document in full to ensure and evidence safe working practise. Ensure assets are appropriately certificated and timely in accordance with business policy and procedure. Support workflow efficiency and liaise with the Operations, Compliance and Helpdesk for planned and corrective maintenance tasks management. Ensure all test equipment is calibrated, suitably maintained and meets current regulations. Ensure all relevant correspondence, records and files are appropriately maintained in accordance with business policy and procedure. Duties & Responsibilities: Ensure Site Activity Log Books are completed timely and accurately and are maintained in accordance with business policy and procedure. Support the business in its continuous improvement cycle in compliance strategy and delivery. Provide assistance, expert advice and guidance to customer base on request. Provide support in producing ad-hoc compliance/ technical engineering reports as required. Accountable for the completion of standard or non-standard tasks within compliance area. Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster Acts as part of a team to deliver activities which support technical and compliance objectives. Manage a variety of tasks and plan accordingly within the short-term. Makes decisions within parameters set by Technical Supervisor (Compliance) or Compliance Manager using job/specialist experience. Maybe subject to regular local supervision of progress against results and escalates issues when required. Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Supports the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility. Supports the identification of ways to reduce cost. Has awareness of cost/benefit as applicable to tasks performed May work within a given budget. Responsible use of company Purchase Card May assist less experienced staff Manages the delivery of a team and escalates individual performance issues. Person Specification: Able to organise a small team of individuals carrying out similar tasks For non-supervisory roles performs skilled work requiring technical training (NVQ2 or equivalent) Up to 3 years business experience, Level 2 NVQ or Certificate Level of Qualification. Must have appropriate knowledge of Health, Safety and environmental requirements related to delivery of the assigned tasks. LOLER or PFE Competency Must have recognised qualification and or proven experience in one or more of the deliverable areas. Computer literacy. Full UK Driving Licence Must be suitably located to operate within designated delivery area. Construction Fixings Assoc. - Anchor Testing. Fall Protection – Man Safe Testing (Latchway Accredited) Roof Edge Protection (Handrails) BAFE Roof Working PASMA IPAF Manual Handling Asbestos Awareness....Read more...
Property Manager Rickmansworth
Full-Time
This is a great opportunity to join an independent and established Landlord with a fantastic reputation within London, and based in Rickmansworth, Hertfordshire. They are seeking an experienced Property Manager to help manage a large portfolio and are offering great earning potential with a motivated, organized and capable individual to set up an industry leading software and training program.
The Package
Role Responsibilities
•Overseeing and dealing with the on-going management of a portfolio of around 150 properties and overseeing a further 250 managed properties.
•You will be responsible for developing and maintaining a customer orientated service and ensuring that service standards are achieved within company policy, legislative and regulatory requirements.
•Understanding commercial and residential property management, estate renewal, invoicing and maintenance.
•Dealing with maintenance issues and liaising with the landlord, tenants and contractors via phone and e-mail
•Negotiation and completion of tenancy renewals
•Rent reviews
•Processing property inspection reports
•Processing landlord and tenant notices
•Ensuring safety certificates are up to date
•Assisting with check out reports and deposit return
•Ensuring checkouts are arranged with the checkout clerk and relevant offices
•Processing checkout reports, ending tenancies and closing accounts for utilities and council tax
•Liaising with landlord and tenants in relation the return of a tenant's deposit and where required gathering evidence to defend a landlord on proposed deductions.
The Ideal Candidate
•A successful candidate for property management is dynamic, professional and friendly with excellent communication skills.
•You will need to be a problem solver with a get up and go attitude, be good at dealing with tenants and be well presented.
•Experience in a housing background or residential lettings and management.
•An analytical person who can communicate well with Tenants
•Ability to work closely with a team to ensure that you provide excellent customer service.
•Strong Organisational Skills
•Polished and Well Presented
•Full UK Driving licence and your own car
Hours: 5 days per week Monday, Tuesday, Wednesday, Thursday and Friday 9am to 5pm (some flexibility with the right applicant).
If this role is of interest to you - then please send your updated CV to carly@unity-recruitment.co.uk or call on 02036685680 ext 113 for more information.
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We are currently partnering with an established and privately owned design and manufacturer of products into the Aviation industry sector to identify and recruit a Maintenance Supervisor / Manager for their Repair and Overhaul centre.
This is an exciting time to be joining this established business, who have developed an extensive track record of developing and supporting a range of innovative electro-mechanical products into the Commercial Aviation sector, including major aircraft manufacturers and operators world-wide.
As Workshop Supervisor / Manager, the successful candidate will be responsible for the day-to-day management of the Maintenance, Service and Repair Workshop. This role would suit an experienced Service Engineer, Senior Service Engineer or Team Leader with previous experience of working within an Aviation Repair and Service environment.
Main Responsibilities:
Completion of all Repair, Servicing and Overhaul activity, management and resolution of potential issues and delivery of customer requirements.
Ensure all materials, resources, and facilities required to deliver the work on time are available and to the required standard.
Act as the first point of contact for customer enquiries and queries, ensuring all customer expectations are fully met and acted upon in a timely manner
Responsibility for ensuring full compliance with EASA/CAA/FAA Regulatory requirements, HSE legislation, and company procedures
Responsible for the delivery of agreed targets in the context of the Workshop facility, leading continuous improvement as well as the delivery of the financial plan to budget
Drive the financial performance of the workshop to maximise cost reduction and deliver productivity improvement
Provide overall leadership and direction in the setting, communicating and delivery of agreed Key Performance Indicators (KPI's) and Service Level Agreements.
Lead and coach the Service & Repair team, guiding them in their current positions and assisting with career development and training
Key Experience Requirements:
Previous Workshop / Operations Management experience gained with within the Aviation / Aerospace industry sector
Good understanding of Mechanical, Electrical and Electronic repair and/or servicing
Excellent trouble shooting and problem-solving skills
Good verbal and written communication skills
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Maintenance Mechanic is responsible for the inspection, troubleshooting, and repair of process and facility-related equipment. Equipment inspection includes preventative maintenance (PM) and associated documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Comply with all safety policies (especially Cardinal Rules - e.g. Hot Work, LOTO, Confined Space), Partner with Maintenance Supervisor and Facilities Manager to support LEAN initiatives to eliminate unplanned production interruptions due to process equipment failure, Implement the needed preventative measures, including optimization of PM program, Ensure reliable operation of facility support processes and utilities (i.e. HVAC, Steam Boilers, Air Compressors, Tow motors, Cooling Towers, Hot Oil Heaters), Diagnose/Troubleshoot, repair/replace and maintain facility electrical systems (e.g. programmable logic controllers, human machine interfaces, lighting) and components (e.g. sensors, switches, valves), Diagnose/Troubleshoot, repair/replace and maintain facility mechanical systems (e.g. product vessels/reactors, pumps) and components (e.g. piping, manual valves), Investigate equipment/process failures and difficulties to diagnose faulty operation, Assist Maintenance Supervisor to arrange and coordinate contractor tasks (including equipment rental) to support facility and process maintenance/repairs, Serve, as needed, on process hazard analysis (PHA) teams/sessions
EDUCATION
High school diploma or general education degree (GED) One-year certificate from college or technical school and 1-2 years' experience preferred OR High School Diploma and 4 years' experience
EXPERIENCE
One to two years related experience and/or training One-year certificate from college or technical school and 1-2 years' experience OR High School Diploma and 4 years' experience
OTHER SKILLS AND ABILITIES:
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. People Interaction - Ability to work with diverse groups to reach consensus regarding problems, and needed changes. Mechanical - Knowledge of machines and tools, including their designs, uses, repair and maintenance. Electrical - Knowledge of circuits, programmable logic controllers (PLCs), sensors, switches, including their connectivity to mechanical systems, uses, repair and troubleshooting.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Maintenance Technician – Cheshunt and Ware, Hertfordshire Location: Kingfisher Nursing Home, Emmanuel Lodge, College Road, Cheshunt, EN8 9NQ and Westgate House Care Centre, Tower Road, Ware, SG12 7LP,Hourly rate: £13.00 to £15.00 (depending on experience)Hours: 40 hours per week - 3 days a week based in Cheshunt and 2 days a week based in WareShifts: 8.00am to 4.30pm (flexibility required for on call service)Job type: Full time, permanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for an experienced and self-motivated Maintenance Technician to join our family at Westgate Healthcare. We are looking for an individual who shares our values, has an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.Please note this role will be split between two of our care homes. Therefore, a driver with access to a car/van is essential in order to be successful.What’s in it for you?
A standby and call-out monthly allowance5.6 weeks’ annual leave (pro rata for part-time)Workplace pension schemeComprehensive induction and named buddy to help you settle inFree training and developmentSupport in achieving additional qualifications, including nationally recognised qualificationsWork in a friendly team with experienced staff‘Refer a Friend’ scheme where you can earn points and financial rewards via the Care Friends appAccess to the Blue Light Card which provides various discounts from hundreds of nationwide high street and online storesOpportunities, support and encouragement for career progressionLoyalty and long-service awardsWellbeing initiatives and team recognition rewards
*Please note, some of the above benefits depend on your position in the company. Further information can be given at interview stageAbout the role:
Painting and decorating, general joinery, basic electrics and basic plumbingEnsure that all mechanical and non-mechanical, electrical and plumbing equipment on the premises is maintained and in safe and clean working order, carrying out all necessary and mandatory checks on all fire and lighting equipment as well as other facilitiesKeep up to date with new developments and required maintenance checks for nursing homesCheck the maintenance books on all floors daily and action immediatelyKnow the location of fuse boxes, main stopcocks etc and how to turn off services if requiredCheck fire alarm systems weekly, ensuring all information is recordedCheck emergency lighting and water temperatures monthly, ensuring all information is recordedEnsure fire appliances are checked and serviced regularlyCheck all fire doors weekly and record any issuesCarry out quarterly fire drills and ensure staff follow fire evacuation procedures and assist with updating fire evacuation proceduresCheck all electric lights daily and replace bulbs as necessaryMake sure the Nurse Call System is in good working order at all times by carrying out regular checks and documenting thisCheck all pressure relieving mattresses monthly to ensure they are functioning correctly. Report to Home Manager if there are any issuesCheck all beds and bed controls on a monthly basis and ensure they are working correctly. Report to Home Manager if there are any issuesRedecorate all rooms and corridors as requested by the Home Manager
About you:
The right to live and work in the UKSkilled in painting and decorating, basic electrics and basic plumbingFull driving licence with access to a car/van for business useKnowledge of Health and Safety and Fire SafetyUnderstanding of general maintenance work / DIY and experience of dealing with minor repairsGood communication skills with the ability to work as part of a teamGood health and fitness, the post involves lifting and requires physical staminaPrevious experience in a care home environment is desirable but not essential
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Job Title : Area Manager - Facilities Management
Location – London
Benefits: £33-£40k salary, car, fuel card, full expenses paid, pension.
We are looking for a premier provider of cutting-edge facilities management solutions in the UK. With a seasoned team of industry professionals, who deliver unparalleled services tailored to meet the dynamic needs of their clients.
Having amassed over 15 years of expertise in soft FM services across the UK, the business is expanding and therefore are looking for a new Area Manager to be part of that journey.
Comprehensive offerings encompass:
Soft FM: Elevate your spaces with top-tier cleaning, security, pest control, waste management, and janitorial services.
Hard FM: Ensure seamless operations with premium HVAC system maintenance, civil works, fire systems management, plumbing, and car park management.
Role Overview:
As an Area Manager you'll oversee the day-to-day operations of multiple facilities in the vibrant London Area, UK. As a hands-on leader, you'll manage facility staff, uphold service excellence, and ensure operational efficiency as well as H&S. Your portfolio will be around £2mil and you must have multi-site experience.
Requirements:
Proven experience in facilities management.
Exceptional leadership and management acumen.
Outstanding communication and interpersonal skills.
Experience with multi-site management.
Job Types: Full-time, Permanent
Pay: £34,000.00-£38,000.00 per year
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An expanding group of independent Opticians based in the North East are looking for a full time Dual site Practice Manager at their practices based in Ponteland and Bedlington, North East.
Practice Manager - Role
Working between 2 independent Opticians which are close by
Both are successful single testing room practices with growth potential
Managing a team of around 10 people in total
Oversee maintenance of stock levels
Oversee management of staff work rota
Access to a wide range of products catering to all ages and budgets
Comply to NHS standards and health and safety requirements
Set an example to staff through your own behaviour in regards to standards of professionalism, behaviour, attitude, and output
Engage with the branch team in a continued training, coaching, development and motivation
Develop and share 'best practice' ideas.
Address customer and employee satisfaction issues promptly
Oversee marketing and promotions
Working 5 days a week including Saturdays with typical working hours between 9am to 5.30pm (4pm on a Sat)
Practice Manager - Requirements
Ideally a qualified Dispensing Optician but experienced Optical Managers will also be considered
Previous management or supervisory experience
Happy to work between two practices
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
An expanding group of independent Opticians based in the North East are looking for a full time Assistant Manager at their branch based in Consett, County Durham.
This is a busy double testing room Opticians which tests 6 days a week. They have a real focus on quality and offering patients a personal and professional service, which is reflected in their amazing 5 star reviews.
Assistant Manager - Role
Reporting to the Practice Managee to ensire smooth overall running of the practice
Helping to manage a team 4-6
Oversee maintenance of stock levels
Oversee management of staff work rota
Access to a wide range of products catering to all ages and budgets
Comply to NHS standards and health and safety requirements
Set an example to staff through your own behaviour in regards to standards of professionalism, behaviour, attitude, and output
Engage with the branch team in a continued training, coaching, development and motivation
Develop and share 'best practice' ideas.
Address customer and employee satisfaction issues promptly
Oversee marketing and promotions
Working 5 days a week including Saturdays with typical working hours between 9am to 5.30pm (4pm on a Sat)
Salary between 25-28K DOE
Assistant Manager - Requirements
2+ years optical experience
Previous management or supervisory experience
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Operations Manager, Inverness
Resolve Recruitment are proud to be working with one of the UKs largest and most established logistics companies. Due to internal movement, our prestigious client seek an experienced Operations Manager to come and join their team in Inverness (Highland). They are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward.
Overview:
You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.
Duties:
Accountable for the management and supervision of the dispatch operation.
Manage, support and develop the operational team
Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
Liaise, support and develop effective working relationships with internal and external customers
Ensure operational compliance including H&S
Assist the Regional Manager in ensuring all operational performance standards are met
Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
Ensure and monitor effective use of driver and vehicle resources
Establish and develop working relationships with the customer
Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
Some UK travelling maybe required.
Requirements:
MUST HAVE A TRANSPORT MANAGERS CPC
Knowledge of Drivers Hours, Tachograph and WTD legislation.
Knowledge of Health & Safety.
Able to manage, motivate and develop people
Budget management
Project management
KPI development and measurement
Ability to plan and organise effectively to meet deadlines
Ability to use and understand computerised systems including TMS and WMS systems
High level of accuracy and numeracy, keen eye for detail
Transport management experience
Benefits:
£50,000 starting salary
31 Days Annual Leave (Plus, 2 Fixed)
Company Pension Scheme
Car Allowance - travel required to other sites
Private Healthcare
Cycle to Work Scheme
Life Cover
Free On-Site Parking
For more information on this exciting and rewarding Operations Manager career, please APPLY TODAY.
KEY:
Ops Manager, Operations Manager, Depot Manager, Regional Ops Manager, Regional Operations Manager.....Read more...
Job title – Administrator Location – Lancing, BN15 (hybrid – home working 2 days per week) Contract – Temporary ongoing Hours – Full time 37 hours per week Start Date: ASAPKey responsibilities
To provide general technical and administrative assistance as directed by the Compliance Manager.
To liaise with contractors, arrange repair, servicing etc. of equipment covered by maintenance contracts, including administration and processing of associated documentation, maintenance of contract and schedule records.
To monitor the service contracts, to include updating the database with additions and omissions, variation orders, service dates etc.
To oversee the Asbestos Register monitoring and update the attributes system to include the Asbestos Register.
To oversee the Legionella testing and equipment servicing contracts and maintaining relevant systems and databases to record information.
To compile and maintain lists of selected contractors for such categories of works as are required and deal with associated correspondence.
To assist the Maintenance Surveyors and other team members with the office based side of their inspection works and assess requirements and raise orders as required.
Candidate Requirements:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel, and PowerPoint.
Excellent telephone manner with good interpersonal and communication skills
Ability to work under pressure and prioritise work effectively and efficiently.
Accurate data inputting skills and an eye for detail
Ability to use initiative in terms of decision-making.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
Field Service Engineer
Multi-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment)
Location: Sites in Poole, Southampton, Portsmouth, Plymouth, Exeter. (South West Areas)
Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department
The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.
Main responsibilities:
•Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager
•Carry out planned maintenance as distributed by call centre
•Carry out repairs on site
•Discuss and resolve problems with customer
•Responsible for administrative documents and archive corresponding records
•Instruct and support customer in the use/maintenance of products
•Promote the company and its products
•Ensure Health & Safety procedures are followed
Main requirements and skills:
•Technical Background
•Previous experience in a role of technical support.
•Experience working within Networks, IP-systems and intercoms
•Strong communication skills and the ability of achieving great results
•Flexibility and the ability to adapt to change
•Self-motivated attitude, pro-active and excellent problem-solving skills
Hours of work
•Monday to Friday “on site” hours are 08.30 to 17.30
•The post holder agrees to travel as necessary whilst complying with current company health and safety requirements.
•Require to work on standby callout rota
Benefits
•Company car
•Mobile Phone
•Laptop
•Pension
•25 Days Holiday, Sick Pay and Healthcare scheme
•Working hours 40 hours per week plus overtime and standby payment
If this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on 02036685680 ext 113 for more information,
....Read more...
GroundsKeeper - City of London - £25k per annumExciting opportunity for an experienced Grounds Keeper to work for an established Facilities company on a unique site based in The City of London. The successful candidate will have a proven track record as a Groundskeeper and can start immediately.Hours of Work / Details:Monday to Friday08:00am to 17:00pm Key Responsibilities:Conduct litter picking and road sweeping dutiesUndertake weed control as required by various meansCarry out snow clearing duties and participate in shift/on-call arrangements if required by managementEffective graffiti removal and application of graffiti resistant productsLawn care by means of hand tools and mechanically propelled gardening equipmentRoad and rainwater gully maintenance and clearance of leaves and debrisSeasonal clearances of fallen leavesGround clearance and recoveryMove materials, stock and furniture as necessitated by department requirementsUse relevant tools and equipment, drive company vehicles and machinery in a safe mannerAssist trade staff in maintenance, repair and installation / new worksUndertake specific tasks and duties as prescribed from time to time by the Maintenance ManagerTo comply with Company Policies and ProceduresTo fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of WorkRequirements:Ensure compliance with relevant health & safety practicesMust be able to demonstrate good communication skillsBe eligible to work in the UKSafety boots required2/3 years experience in relevant fields Please send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
Field Service Engineer
Multi-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment)
Location: Yorkshire and Northeast England
Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department
The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.
Main responsibilities:
•Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager
•Carry out planned maintenance as distributed by call centre
•Carry out repairs on site
•Discuss and resolve problems with customer
•Responsible for administrative documents and archive corresponding records
•Instruct and support customer in the use/maintenance of products
•Promote the company and its products
•Ensure Health & Safety procedures are followed
Main requirements and skills:
•Technical Background
•Previous experience in a role of technical support.
•Experience working within Networks, IP-systems and intercoms
•Strong communication skills and the ability of achieving great results
•Flexibility and the ability to adapt to change
•Self-motivated attitude, pro-active and excellent problem-solving skills
Hours of work
•Monday to Friday “on site” hours are 08.30 to 17.30
•The post holder agrees to travel as necessary whilst complying with current company health and safety requirements.
•Require to work on standby callout rota
Benefits
•Company car
•Mobile Phone
•Laptop
•Pension
•25 Days Holiday, Sick Pay and Healthcare scheme
•Working hours 40 hours per week plus overtime and standby payment
If this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on 02036685680 ext 113 for more information,
....Read more...
Air Conditioning Supervisor - FM Service Provider - Blackburn up to 45K Are you an Engineer looking to take the step into a Supervisor role? CBW are currently recruiting for an Air Conditioning Supervisor to work for a leading FM Service Provider in Blackburn covering the North of England. The successful candidate will be fully qualified in Air Conditioning and will have a proven track record in commercial building maintenance. The successful candidate will be based on various contracts supervising all PPM, Reactive and AC installation projects across the sites. This role offers the chance to work run your own work schedule of managing engineers and off the tools duties. In return the company is offering a competitive salary paying up to £45,000, further training and career progression. Key duties & responsibilitiesPrepare and assist with estimates for equipment, materials, projects, and services and develop proposals for presentation to the clientComplete all relevant paperwork within SLAs Offer technical support to both the FM Manager, client and the engineering teamSupervise specialist subcontractors on siteManagement of client relationships on a daily basis.Ensuring the efficient and effective operation, maintenance and repair of the site's M&E plant and equipment and services.Carry out a daily site walk around to ensure that all areas we are responsible for are free from rubbish etc and kept clean and tidyReview the log books - Each week go through a different log book to ensure it is up to date and holds all the relevant information.Prioritising and delegating reactive and planned preventative maintenance tasks to the engineering team and supply partners ensuring optimum levels of service delivery are being achieved.Ensure that planned preventative maintenance is carried out in line with task schedules and industry best practices. This will be managed through the client CAFM systemCarry out hands on maintenance alongside supervisory dutiesHours of workMonday to Friday - 08:00am to 17.00pm (40 hour week)RequirementsQualified in an engineering discipline (AC); C&G, HNC, HND or higher.A proven track record in commercial building maintenanceCarry out hands on maintenance as and when requiredExperience within a similar role in the AC industryAbility to communicate both verbally and in writing with all levels of staff and clients.IOSH qualified. Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsExtensive knowledge of AC mechanical and electrical systemsAbility to manage and prioritise a demanding and varying workloadSafe systems of Work Procedure - PTW, RAMS experience Health and safety and statutory compliance knowledgeAbility to pass and DBS check Package & Benefits Salary up to 45K Full expensed company van and fuel card24 days holiday plus 8 bank holidaysLife assurance Employee discount shopping scheme Gym membership discountCycle to work scheme Holiday buy and sell scheme ....Read more...
INSTRUMENT AND CONTROLS ENGINEER - PERMANENT - HERTFORDSHIREA biotech organisation based in Hertfordshire are looking for an Instrument and Controls Engineer to join their engineering team on a permanent basis. Reporting to the Engineering Manager, you will be responsible for providing your instrumentation and controls expertise across manufacturing, quality control and facilities on site as well as identifying, finding solutions and supporting the development of processes and systems. You will work closely with teams across engineering to support maintenance, asset management and continuous improvement activities on across utilities systems such as HVAC, medical gases and analytical equipment. You will be responsible for writing, reviewing and updating maintenance procedures for equipment and systems and work with the site QMS (quality management system) to manage deviations, change controls and CAPA's (Corrective And Preventive Action). You will manage on site contractors ensuring they are working in a compliant manner at all times.Successful candidates will have proven experience in providing instrumentation / calibration support across utilities systems such as HVAC, medical gases and analytical equipment within a similar GMP environment i.e. pharmaceutical, biotechnology, petrochemical or chemical manufacturing. Candidates will hold professional engineering qualifications within an engineering discipline and will have a strong electrical / electronics background with process control skills. To apply for this role please click the 'Apply Now' button or email your updated CV to Rebekah@blackfieldassociates.com
STR Limited is acting as an Employment Agency in relation to this vacancy.....Read more...
JOB DESCRIPTION
As our Manager Engineering and Maintenance you are responsible to manage and coordinate the activities of mechanics, installers, and repairers by helping to install, maintain, and repair equipment, manage workers in maintenance, manage the parts replacement process, and manage the repair of industrial machinery, as well as both electrical and electronic equipment. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Here's what you can expect every day: Determine schedules, sequences, and assignments for work activities, based on priority, equipment, and skill of personnel. Provide input related to engineering projects that impacts manufacturing. Compile data, formulate reports, and maintain plant compliance to all regulatory policies at the city, state, and federal levels. Communicate challenges and opportunities related to environmental, regulatory, and safety policies, practices, and procedures. Monitor employees' work levels and review work performance. Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions. Investigate accidents and injuries, and prepare reports of findings. Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, and disciplinary measures. Compile operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results. Develop, implement, and evaluate maintenance policies and procedures. Counsel employees about work-related issues and assist employees to correct job-skill deficiencies. Examine objects, systems, or facilities, and analyze information to determine needed installations, services, or repairs. Conduct or arrange for worker training in safety, repair, and maintenance techniques, operational procedures, or equipment use. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
Responsibilities:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies. Apply for this ad Online!....Read more...
An outstanding new job opportunity has arisen for a dedicated Registered Care Home Manager to manage an exceptional care home based in the Wisbech, Cambridge area. You will be working for one of UK’s leading health care providers
This is care home has been recently renovated and extended throughout. It provides family-led residential and dementia care in a luxury setting
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care or equivalent**
As the Registered Care Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Manage your staff, providing information, guidance and on-going supervision and support, recruiting and on boarding new staff and continually develop and encourage your team
You will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
You will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the home's environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Care Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning.
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Registered Care Home Manager will receive an excellent salary of £50,000 - £55,000 per annum DOE. This exciting position is a Full Time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
*Bonus*
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6386
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A brilliant new job opportunity has arisen for a dedicated Registered Care Home Manager to manage an exceptional care home based in the Peterborough, Cambridgeshire area. You will be working for one of UK's leading health care providers
This care home has been designed for residents living with dementia in mind and incorporates themed areas to facilitate meaningful activities for residents
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Care Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Manage your staff, providing information, guidance and on-going supervision and support, recruiting and on boarding new staff and continually develop and encourage your team
You will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
You will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the home's environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Care Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning.
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Registered Care Home Manager will receive an excellent salary up to £70,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
*Bonus*
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6460
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Job Title – Operations Facilitator
Location – Islington N1
Contract – Temp – 12 weeks ongoing
Hours – 35. Monday to Friday 9-5
Role summary –
The client is currently seeking a highly motivated and organised Operations Facilitator to provide administrative and support services to the Estate Services teams. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Key Responsibilities:
Ensure the Estate Services teams are provided with the highest levels of support to manage caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on our estates.
Create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Timely processing and monitoring of invoices.
Deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers.
Check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained during the absence of the Mobile Relief Supervisor.
Liaise with suppliers regarding orders and deliveries during the absence of the Stores Manager.
Raise communal repairs and follow up any repairs related issues.
Ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets.
Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion.
Effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
Liaise with Estate Services staff including caretakers to respond to the wide range of estate management queries.
Answer telephone calls, deal with enquiries and take messages.
Requirements:
Experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Excellent communication and interpersonal skills.
Ability to create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Experience in managing the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Experience in providing operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Ability to effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
