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CLOSING on 08/08: Operations Assistant Apprentice
About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...
Operations Assistant Apprentice
About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...
Recruitment Consultant Apprentice
As an Apprentice 360 Recruitment Consultant at DriveStaff Recruitment Ltd, you will receive direct 1-1 training and mentoring from the Founder & Director, giving you a unique opportunity to learn recruitment the right way from the very top of the business. You will be trained across the complete recruitment cycle and gradually take responsibility for your own candidates, vacancies and client relationships. This is a hands-on role within a fast-growing, ambitious recruitment business, where you will have the opportunity to learn quickly, take on responsibility early, and grow alongside the company as it continues to expand. Your duties will include: Advertising vacancies across job boards, social media and candidate databases. Searching for and identifying suitable candidates for temporary and permanent vacancies. Contacting candidates by telephone, email, SMS and WhatsApp. Screening candidates and conducting initial telephone interviews. Understanding candidates' experience, qualifications, availability and employment requirements. Registering and onboarding new candidates. Obtaining and checking required documentation. Supporting right-to-work and recruitment compliance processes. Maintaining accurate candidate and client records on recruitment systems. Matching suitable candidates to client vacancies. Creating candidate profiles and presenting suitable candidates to clients. Booking temporary workers onto assignments and confirming their working arrangements. Maintaining regular communication with candidates throughout assignments. Obtaining feedback from both candidates and clients. Supporting payroll and timesheet administration where required. Building relationships with existing clients and understanding their ongoing recruitment requirements. Identifying new business opportunities. Making outbound business development calls to prospective clients. Following up leads and introducing DriveStaff's recruitment services. Supporting client meetings and account reviews. Developing your own client relationships as your experience grows. Working towards agreed recruitment, candidate and business-development targets. Maintaining high standards of candidate care, communication and compliance at all times. The role will develop as the apprentice gains knowledge, confidence, and commercial awareness. The long-term objective is for the successful candidate to develop into a fully capable 360 Recruitment Consultant who can independently manage the entire recruitment process from winning new business through to sourcing, placing, and managing candidates. This is a rare opportunity to join a rapidly growing recruitment company at an early stage, where your development will be directly supported by senior leadership, and your progression will be based on performance, attitude, and ambition. You will receive structured apprenticeship training alongside practical, hands-on experience within a busy recruitment agency, including direct access to the Director and side-by-side training and mentoring from the Managing Director. For someone who is ambitious and willing to learn, there will be opportunities to progress into a fully-fledged Recruitment Consultant position and develop a long-term career within DriveStaff.Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures. Our training is all completed remotely via teams with a development coach who will be available for support, and will arrange weekly/fortnightly meetings with you. You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours. Training Outcome:This apprenticeship is intended to provide the successful candidate with a genuine long-term career within DriveStaff Recruitment Ltd. Following successful completion of the Recruiter Level 3 Apprenticeship and satisfactory performance within the role, there will be the opportunity to progress into a permanent Recruitment Consultant position. As DriveStaff continues to grow, further progression opportunities may include Senior Recruitment Consultant, Account Manager, Business Development Manager, Team Leader and wider executive-level positions. We are looking for individuals with the right mindset who are ambitious, driven and genuinely want to build a career — not just a job — with the goal of working their way up through the business into senior and executive leadership roles over time. We want the successful apprentice to develop alongside the company, take full ownership of their own clients, candidate base and recruitment desk, and ultimately grow into a high-performing consultant who can progress as far as their ability, effort and results will take them.Employer Description:DriveStaff Recruitment Ltd is a growing specialist recruitment agency supplying temporary and permanent staff to businesses across the UK, with a strong focus on the logistics, driving and industrial sectors. Founded with the aim of providing a more personal, reliable and compliance-focused approach to recruitment, DriveStaff works closely with both candidates and clients to build long-term relationships rather than simply filling vacancies.Working Hours :Monday - Friday, office based. 09.00 - 17:30, with 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good telephone manner,Confident speaking to people,Positive attitude,Professional,Reliable & punctual,Honest and accountable,Results driven,Manage multiple tasks ....Read more...
Registered Manager - Care at Home
Registered Manager – Care at Home - Highlands You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do. The question is whether the service you're doing it for deserves that. This one might. A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing. It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there. What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently. This is what a strong week in this role looks like. Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it. The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think. Sponsorship may also be available for the right candidate with strong care at home experience. Who you'll be working with and what that looks like in practice. The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding. That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource. Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service. The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark. By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be. What will help you succeed: Several years working within care at home services — not just social care more broadly Registered Manager experience or a clear, credible route to registration Confidence managing compliance, inspections and stakeholder relationships A full UK driving licence Qualifications being sought: SCQF Level 9 in a health, social work or related field Leadership and Management at SCQF Level 10 (or a committed plan to complete it) SVQ Level 4 in Health and Social Care — or readiness to move quickly toward it A competitive salary is on offer, aligned to experience. If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing. Or call Tim directly. He's the Principal Consultant working closely with this employer. Employers Who Care Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
Retreat and Guest Relations Manager
Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of: 2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures. 3. Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...