Knowledge Management Specialist Jobs Found 179 Jobs, Page 8 of 8 Pages Sort by:
Customer Service Advisor Apprentice
As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business. You'll: Welcome customers warmly and assist with inquiries in person, over the phone, and via our email ticketing system. Handle customer complaints or concerns professionally, seeking solutions to ensure satisfaction. Process transactions accurately and efficiently. Assist with stock management, ensuring stock is where it needs to be to achieve on time in full deliveries. Maintain cleanliness and organisation of your area. Learn about products and services offered by the business and provide information and recommendations to customers. Complete administrative tasks as needed, such as filing paperwork or updating customer records. Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments. Our customers rely on us to deliver accurate, dependable service in fast-paced and often time-critical environments. Our Retail Support Team is a centralised customer service function based in Leeds. The team supports specialist customers operating in cold chain retail. The work is varied, detailed, and plays a key role in customer satisfaction and retention. The opportunity: We’re offering the opportunity to join our Retail Support Team as a Customer Service Advisor Apprentice. This is a real job with real responsibility, combined with structured training through a recognised apprenticeship. You’ll learn how to provide professional customer service in a B2B environment while building valuable skills for a long-term career with us. No previous industry experience is required — full training will be provided. What you’ll be learning and doing: Handling customer enquiries by phone and email in a professional manner Processing customer orders accurately using company systems Communicating clearly with customers about orders, deliveries and queries Working with internal teams to resolve customer issues Developing knowledge of products, systems and processes Organising and prioritising tasks in a busy office environment Building confidence, attention to detail and customer service skills About the apprenticeship: Level 2 Customer Service Practitioner Work-based learning with dedicated off-the-job training time Support from a workplace mentor and external training provider Opportunity to progress into a permanent Customer Service Advisor role, based on performance and capability Who we’re looking for We’re looking for someone with the right attitude and willingness to learn. You may be a good fit if you: Enjoy helping people and solving problemsTake pride in accuracy and attention to detailAre reliable, organised and keen to develop new skillsCommunicate clearly and professionallyAre comfortable using computers and learning new systemsWant to start or build a career in a professional business environment What we offer A permanent role combined with recognised apprenticeship trainingStructured support and development from day oneA professional, supportive team environmentClear expectations and on-the-job coachingCompetitive apprentice salary and company benefits Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop customer service skills while contributing to the success of the business.Training:The apprentice will have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.Working Hours :Working Week (Days and Hours to be included) Mon- Friday 8am-5pm 1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
SEPTEMBER 2026: Apprentice Business Administrator
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion for a number of years and we have had proven success in training and developing co-workers in our Apprenticeship programmes. The Business Administration Apprenticeship is an exciting venture for us and we are proud that we can offer those who successfully complete their training a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish. We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I. If you are as excited as we are to be part of shaping our future business and will live by all of our core values, we would like to hear from you. Ensure TD SYNNEX maintains service level agreements with customers Achieve monthly/quarterly revenue and margin targets Proactively develop relationships with key internal and external contacts Attainment of Key Performance Indicators (KPI’s) such as customer engagement Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision Generate new business opportunities by planning outbound calls to customers and having a general conversation around a solution/product area Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes An Assessment Centre will be held on Wednesday 29th July 2026 (AM), this will be invite only following screening and interviewing from Weir Training. If you are successful following the Assessment Centre the start date will be Monday 7th September 2026.Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English. The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard. The above will be delivered by Weir Training Limited on-site at TD Synnex Office in Basingstoke. Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:This is an Initial 18-month Fixed Term Contract, (moving to a permanent role) on successful completion of all the apprenticeship requirements. The apprentice can progress through to a variety of different paths working in sales or management.Employer Description:At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion over the last 5 years and we have had proven success of training and developing co-workers in our Apprenticeship programmes. The Business Administration Apprenticeship is a new and exciting venture for us and we are proud that we can offer those who successfully complete their training, a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish. We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I. If you are as excited as we are to be part of shaping our future business and will live by all of our core values , we would like to hear from you.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Senior Flood Risk & Drainage Consultant - Remote
Senior Flood Risk & Drainage ConsultantFully Remote (UK)£45,000 – £55,000+ depending on experiencePermanentReports to: Director / PrincipalAbout the companyOur client is an independent specialist consultancy working in UK flood risk, water and environment. They're small enough that every consultant has visible impact, and their work spans residential developments to nationally significant infrastructure. Their reputation is built on rigorous technical analysis, careful problem-solving, and unlocking development potential on sites where flood risk is a central planning consideration.Why this company? Why Now?They're growing — not for the sake of headcount, but because their project pipeline demands it. Recent work across complex development sites, public sector flood defence schemes and international commissions means they're adding another senior consultant to the team.Above all, they're looking for someone who wants to come in and drive their own career — not wait for it.What sets them apart Niche focus, national impact. Water, flood risk and environment are the entire business — not a service line bolted onto something larger. Your name on the work. Senior consultants here build direct client relationships, present findings to planning committees, and become a recognised face in the industry. Innovation is embedded. They develop proprietary tools like FloodMetric, adopt current modelling techniques, and actively invest in technology. If you have an idea that improves how they work, you'll be heard. Genuine flexibility. Fully remote with truly flexible hours. Their team spans the UK and they care about deliverables, not presenteeism. Career progression you can see. In a team of this size your contribution is visible from day one. Principal and leadership pathways are open to those who demonstrate the capability — and they'll actively support you through chartership, CPD and the company Academy. The RoleAs a Senior Flood Risk & Drainage Consultant, you'll manage, coordinate and deliver Flood Risk Assessments and Drainage Strategies for a range of clients — from private developers working through complex EA flood zones to local authorities seeking robust technical evidence. You'll lead on technically demanding projects, direct junior team members, and think independently about how best to approach the brief.Day-to-Day Responsibilities Lead the production and technical review of Flood Risk Assessments and Surface Water Drainage Strategies, ensuring compliance with NPPF, TAN15 and/or NPF4 as appropriate.Interpret EA, NRW, SEPA, LLFA and third-party datasets to develop evidence-based flood risk conclusions and identify practical solutions for clients.Where appropriate, develop the technical case for revised flood zone designations through detailed modelling, topographic analysis and engagement with regulators.Support feasibility studies at the early stages of development, identifying constraints and the routes through them.Manage multiple concurrent projects to programme, budget and quality expectations.Develop and maintain client and stakeholder relationships as a trusted technical advisor.Mentor and review the work of junior consultants and graduates, supporting their technical development.Support business development through fee proposals, scope development and client presentations.Contribute to the continuous improvement of internal tools, templates and technical processes. About YouThey're looking for a consultant who combines technical depth with the commercial awareness to understand what the data means for a client's project — and who's ready to take ownership of their own development rather than wait to be promoted.Essential A minimum of 6 years' UK consultancy experience in flood risk, with at least 1 year at senior level.Working knowledge of NPPF and associated planning practice guidance; familiarity with TAN15 and/or NPF4 is an advantage.Strong technical report writing — clear, concise and well-reasoned.Confident interpretation of third-party datasets (EA Product 4/8, LLFA data, historical records) to derive design flood levels and inform planning decisions.BSc or higher in Geography, Environmental Science, Environmental Management, Civil Engineering or a closely related discipline.GIS proficiency (ArcGIS, QGIS or MapInfo).Experience managing and mentoring junior team members.A track record of direct client liaison and the ability to advise non-technical stakeholders clearly.Experience reviewing and signing off work produced by others. Desirable Experience with InfoDrainage, MicroDrainage or equivalent drainage design software.Knowledge of the drainage hierarchy and experience producing SuDS-based drainage strategies.AutoCAD proficiency.Hydraulic modelling experience (Flood Modeller, TUFLOW, HEC-RAS).Chartered or working towards chartership with CIWEM, ICE or equivalent.Experience preparing or supporting expert witness statements or planning appeals. What They Offer Salary - £45,000 – £55,000+, depending on experience. Pension - Employer-matched pension via salary sacrifice. Health insurance - Provided following successful probation. Working pattern - Fully remote with genuine flexible hours. CPD & development - Support through the company Academy, external courses, conferences and networking events. Chartership - Active support towards CIWEM, ICE or equivalent chartership. Project variety - UK-wide projects spanning residential, major development, public sector flood defence and international commissions. Culture - A supportive, inclusive team with a trained mental health first aider and regular social events. Ready to Be Known for Your Work?Please send your CV and a short introduction. A formal cover letter isn't necessary — a few paragraphs about your experience, the projects you've enjoyed most, and why this opportunity interests you is plenty.If you don't meet every desirable criterion but feel the role is a good fit, please still apply.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
Property Manager
About YouAre you an experienced and versatile Chartered Surveyor looking for a unique leadership opportunity where your work supports cleaner rivers, protects communities, and delivers long-term environmental change?If you’re a Welsh speaker, that would be a real advantage in this role—but it’s not essential.Are you ready for a new challenge—one that combines commercial negotiation, public interest, and complex legacy land issues across England and Wales?Do you enjoy working as part of a collaborative, supportive team where you can make a real impact while continuing to develop your skills?If so, we’d love to hear from you.We’re looking for someone who brings strong professional expertise, a proactive approach, and the ability to work effectively with others. Your experience might come from a range of backgrounds, but the following will help you succeed in the role:Chartered Surveyor expertise – experience in land acquisition, property strategy, and complex site negotiationsLeadership and collaboration – able to lead, support colleagues, and work effectively across teamsProgramme delivery – experience securing and managing land interests for infrastructure, environmental, or similar projectsStakeholder management – confident working with a wide range of stakeholders and navigating complex relationshipsOrganisation and attention to detail – able to manage a varied and sometimes high-volume workloadCommercial awareness – understanding of funding, cost recovery, and value for money in public or commercial settingsWe know that no one meets every requirement. If this role interests you and your experience is broadly aligned, we’d still encourage you to apply.About The RoleYou’ll lead on the acquisition of land (through purchase, lease, or licence) and its subsequent management to support the Welsh Metal Mines Programme.Working as part of a specialist team, you’ll provide professional property and land advice that enables the delivery of mine water treatment schemes and wider environmental interventions.You’ll also:Work collaboratively with internal teams and external partnersContribute to the wider Metal Mines Property TeamHelp manage risks and support the delivery of a complex, high-profile programmePlay a key role in enabling projects that protect the environment and local communities Role location: This is a hybrid role involving regular travel to sites across the Welsh Metal Mines. While being based in Wales would be an advantage, we welcome applications from candidates based elsewhere, as long as they can reasonably travel to site locations and our Mansfield office. Schedule:Application closing date: 7th June 2026Sifting date: 8/9th June 2026Interviews: w/c 15th June 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:We’re proud to be an inclusive employer and are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds and identities, and we actively promote equality of opportunity throughout our recruitment process.As part of our commitment to inclusive recruitment, we offer a guaranteed interview to applicants who meet the minimum selection criteria and identify as disabled or from a minority ethnic background, this aligns with our values.We recruit based on your skills, experience and potential not your ethnicity, background, gender identity, sexual orientation, or any other protected characteristic. To help ensure fairness, we anonymise applications by asking you to remove personally identifiable information before they are reviewed by hiring managers. This helps us reduce unconscious bias and focus solely on what matters, your ability to succeed in the role.If you’re successful in joining us, it’s because we believe in your ability to make a meaningful contribution. By continuing to improve the diversity of our organisation, we strengthen our collective knowledge, creativity, innovation and living our values of being trusted, inclusive, and progressive every day.If you require reasonable adjustments or an alternative format to apply, please contact us at Recruitment@MiningRemediation.gov.uk or call us on 01623 637000. We are happy to support you through the process. ....Read more...