Mortgage Administration Apprentice

As part of your role, you will be:

Speaking to clients to collect relevant information and adding it to the relationship management database Checking all client records are complete, correct and up to date Dealing with client queries and providing basic product information Submitting client information to the mortgage lender Managing the mortgage advisers’ diaries and supporting them to process mortgage applications Liaising with lenders, solicitors and estate agents to proceed the mortgage applications along to completion.  Answering the phone and fielding client and lender messages 

Training:
Your apprenticeship will be delivered at your place of work You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues

Training Outcome:
After this apprenticeship, you will be able to progress to more senior roles within the organisation

Employer Description:
Friends Capital are independent mortgage specialists. We cover the whole of the UK and offer advice to clients in purchasing, bridging and remortgaging properties; whether that be for a first-time buyer, home mover, landlord or property developer. We also advise on, and arrange, insurance policies for clients, such as life insurance, income protection, critical illness cover and home insurance.

Working Hours :
Monday to Thursday 9.00 am to 5.30 pm Friday 9.00 am to 3.00 pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Trustworthy,Reliable