Key Responsibilities:
Providing reception and administrative support
Assisting the Clinical Lead and Practice Manager in delivering patient services
Managing delegated workloads effectively
Supporting care coordination activities
Using practice systems and technology (EMIS knowledge advantageous)
Working collaboratively to maintain high standards of patient care
Upholding confidentiality and adhering to practice policies and NHS regulations
You will be the face of the practice, and your behaviours will reflect who we are. This is a sensitive healthcare environment where empathy, confidentiality, and professionalism are essential. We support many vulnerable patients, so the ability to “read the room,” act with discretion, and communicate compassionately is crucial.
If you are motivated, compassionate, eager to learn, and ready to represent our practice with professionalism and empathy, we would love to hear from you.Training:
Full training will be given leading to a recognised Apprenticeship Standard - Business Administrator Level 3
On-the-job training will be delivered by the employer with the training provider support
Off-the-job training will be delivered by the training provider in partnership with the employer
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
The apprenticeship is delivered entirely on the job, meaning there is no college release time required. All training and development will take place within the workplace during your working hours
Training Outcome:
This is a fixed-term apprenticeship contract, we will communicate if there is a permanent place at the end of the apprenticeship
Employer Description:306 Medical Centre is a well-established, dynamic and reputable GP practice that has been serving the local community for over a century. We care for approximately 7,000 patients, predominantly working-age individuals and young families.
We are a patient-focused practice where many of our staff have been with us long term. We pride ourselves on delivering high-quality primary care with a personal and compassionate approach, always ensuring our patients receive an excellent experience within the framework of the NHS.
Our multidisciplinary team includes four GPs (led by Dr Chawdhery), an ANP nurse, PCN pharmacists, a social prescriber, a wellbeing coach, and a dedicated reception and administration team. We are now looking to welcome the right person to join our friendly and supportive team.
**PLEASE DO NOT CONTCAT THE SURGERY WITH REGARDS TO THE APPRENTICESHIP, ALL APPLICATIONS MUST GO VIA DAVIDSON TRAINING UK LTD. **
Working Hours :30 hours per week (as part of a job share). Rota basis.
5 hours per week dedicated to apprenticeship learning (delivered fully on the job – no college day release). Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
What you’ll be doing as an Accounts Technician Apprentice:
Support the Financial Planning and Accounting team with reporting, consolidations, and communications, while learning to apply strong financial controls
Help prepare monthly performance reports and assist in developing KPI models
Get involved in budgeting, forecasting, and long-term business planning
Support the Management Accounting team with core financial processes, cycle closes, and compliance checks
Assist in preparing information for statutory and regulatory accounts and audits
Training:
Knowledge, skills and behaviours as set out in the Level 4 Professional Accounting Technician Apprenticeship Standard level 4
AAT Level 4 qualification
Classroom and online learning, face-to-face and live online development days, with support from a dedicated skills coach and access to an online learning platform throughout your programme
Training Outcome:
Permanent contract with a 18 month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36-hour week over four working days plus one training day Monday- Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
What you’ll be doing as an Accounts Technician Apprentice:
Support the Financial Planning and Accounting team with reporting, consolidations, and communications, while learning to apply strong financial controls
Help prepare monthly performance reports and assist in developing KPI models
Get involved in budgeting, forecasting, and long-term business planning
Support the Management Accounting team with core financial processes, cycle closes, and compliance checks
Assist in preparing information for statutory and regulatory accounts and audits
Training:
Knowledge, skills and behaviours as set out in the Assistant Accountant Apprenticeship Standard Level
AAT Level 3 qualification
Classroom and online learning, face-to-face and live online development days, with support from a dedicated skills coach and access to an online learning platform throughout your programme
Training Outcome:
Permanent contract with a 18 month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :36-hour week over four working days plus one training day Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
Business Administrator Level 3
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
To be trained and learn how to weld, build, and fabricate parts/assemblies, to drawing, as instructed
To be trained and learn how to design and build production aids and fixtures
To respect and follow instructions from your mentor whilst he is imparting his knowledge for you to reach your goals
To attend College as agreed and hand in course work on time
To be trained on how to exercise proper care of tools, machinery, materials, and equipment
Follow company procedures as laid down in the staff handbook
Work on the company's 6s system
Do tasks as instructed by senior operators or team leader
May be required to carry out other duties in other departments as assigned by Lead/Supervisor or Management
Responsible for the safe and proper packaging, identifying, and moving of all finished products to the correct location
Performs first piece dimensional inspections as well as all subsequent inspections as required by AET quality standards
Monitor equipment and request maintenance when required
Report any issues that may jeopardize quality standards
Training:
1 day a week at Chesterfield College
Training Outcome:
Full-time job with the company and opportunity for career progression
Employer Description:AET is one of the region’s leading subcontract engineering providers, supplying product to a host of major sectors including Road Transport, Coach & Bus, Waste Solutions, Aerial Platforms, Security, Construction Equipment and Rail. AET are perfectly placed to supply finished and assembled components line-side with a comprehensive range of in-house services.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Support the PE Lead and teachers in delivering engaging PE lessons, sports activities, and fixtures
Plan and run extracurricular clubs, including breakfast, lunchtime, and after-school activities
Promote an inclusive, safe, and active environment for all pupils
Support pupils’ physical, emotional, and social development, including those with additional needs
Monitor and report on pupil progress, behaviour, and wellbeing
Prepare and maintain PE equipment and learning resources
Assist with school events, competitions, trips, and swimming sessions
Uphold school policies, including safeguarding, health & safety, and behaviour
Contribute positively to the wider school community and ethos
Training:Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider. You'll recieve a monthly 1-1 tutor led session by a dedicated tutor throughout your training, with activities to complete during your off the job time within working hours.Training Outcome:May lead to a future permanent position withing the School.
The Sports Coach Level 4 apprenticeship would be a possible progression pathway.Employer Description:At the heart of our school ethos is a desire to provide the best possible learning experience and outcomes for each and every one of our pupils. We endeavour to build positive and productive relationships with parents and families, actively encouraging participation and involvement to ensure that children are fully supported and encouraged in their life-long learning journey.Working Hours :Monday to Friday, Term time only. Hours to be agreed, depending on sporting clubs, sometimes before or after school hours.
Fixed tem contract for duration of the apprenticeship.Skills: Communication skills,IT skills,Team working,Reliable, committed,Self-motivated & flexible,Willing to learn & grow,Build positive relationships....Read more...
Processing customs declarations to HMRC for imports and exports
Checking documentation to ensure documents meet all laws to facilitate export and imports of goods
Liaise with importers and exporters to obtain the necessary information to ensure customs declarations are made in accordance with UK laws
Providing guidance to clients on UK customs procedures and Laws
Liaise with Border force and other government agencies when required
Work alongside the transport department to provide seamless customer focused logistic solutions
Working alongside colleagues to ensure customs declarations are processed in a timely manner
Liaising with customers to inform them of declaration requirements
Submitting customs declarations - declaring to HMRC details of import and export shipments
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:This is a permanent position from day 1 and once qualified the next step would be to become a customs agent in our customs department which has multiple progression steps as knowledge of declaration types expands.Employer Description:CLA UK Ltd are freight forwarders and customs clearance agents.
From our head office in Leicestershire, CLA UK offer driver accompanied, full load road-freight throughout the EU. We believe in entering into a ‘partnership’ with each of our customers, with a single point of contact managing each account and we pride ourselves on our levels of customer communication.Working Hours :Monday - Friday, 8:30am - 5.00pm, with an hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
The role as an Apprentice Sports Coach, you will work alongside experienced coaches to deliver engaging sports sessions to children aged 3–11 across:
Primary schools (PE lessons & clubs)
Nurseries (early years sport)
Wraparound care
Holiday camps
You will learn how to plan, deliver and evaluate sessions while developing your coaching, leadership and communication skills.
What You’ll Learn
How to deliver high-quality sports sessions
Behaviour management techniques
Safeguarding and child protection
Session planning and structure
Working within school environments
Coaching different age groups and abilities
You will be supported throughout your apprenticeship with training, mentoring and regular feedback.
Key Responsibilities
Support the delivery of sports sessions
Assist with setting up and organising activities
Help manage behaviour and keep children engaged
Learn and apply coaching techniques
Represent Super Star Sport professionally
What We’re Looking For
Passion for sport and working with children
Positive attitude and willingness to learn
Reliable and punctual
Good communication skills
Team player
Entry Requirements
GCSEs (or equivalent) in Maths and English (preferred)
No prior coaching experience required (training provided)
What We Offer
Fully funded Level 4 qualification
Paid, hands-on coaching experience
Ongoing support and mentoring
Clear progression pathway into a full-time coaching role
Opportunity to become a Team Lead or Manager in the future
Training:The apprentice will receive full on-the-job training from the employer as well as 20% off-the-job training. They will also receive a full wrap-around service from SCL.Training Outcome:The Apprentice can progress on to a teaching qualification if desired, once they have completed their apprenticeship.Employer Description:Super Star Sport delivers fun, high-quality sports sessions to children across schools, nurseries, wraparound care and holiday camps.
Our mission is simple: keep children active, build confidence and make sport enjoyable for all.
Working Hours :TBC at the interview stage.Skills: Communication skills,Physical fitness,Team working....Read more...
Handle shipments from start to finish. Multimodal
Coordinate collections and deliveries with carriers and suppliers.
Liaise with overseas partners to arrange shipments.
Prepare and manage shipping documentation.
Submit customs entries in a timely manner.
Ensure all deadlines and timeframes are met.
Communicate with customers, providing regular updates.
Generate and issue invoices once bookings are confirmed.
Training:
On the job training delivered by the employer.
Apprentices under 19 years of age without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:Progress from Operations Apprentice to Senior, gaining hands-on experience in operations. Develop your skills, take on more responsibility, and grow into a key role driving competitive pricing and business success.Employer Description:Blaiklock International Logistics is a dynamic and reliable logistics provider specializing in the seamless movement of goods across global markets. With a strong focus on efficiency, transparency, and customer satisfaction, Blaiklock International Logistics delivers tailored freight solutions that meet the unique demands of each client.
From international shipping and customs coordination to end-to-end supply chain management, the company combines industry expertise with a proactive approach to ensure timely and secure delivery. Committed to building long-term partnerships, Blaiklock International Logistics prides itself on professionalism, adaptability, and a dedication to keeping businesses moving worldwide.
Working Hours :Monday to Friday 9:00 to 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An average day at the start of the apprenticeships would be to shadow one of our long-term experienced welders/fabricators and technical managers. Watching and listening to their guidance.
We always like to get our apprentices to be hands-on whenever possible, so trial welding/fabricating would be offered under guidance
Helping out wherever needed in collecting items from stores to be used
The ability to read drawings and compile drawings. All our tanks are manufactured from drawings produced by our Technical Team, also involved would be liaison with other departments in the company, ie Sales, Accounts, Production and Installation, all of whom are key to the business, so if they are confident, they will be an asset when dealing with other departments.
There will be some administrative work.
The long-term position is for someone to work alongside our technical manager, so the possibilities are endless.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)
Level 2 comprises of:
Duration approximately 18 months, which includes 24 weeks off the job training to cover practical and theoretical aspects, working to complete the following qualifications:
EAL Level 2 Diploma in Engineering Operations (Skills)
EAL Level 2 Certificate in Engineering Operations (Knowledge)
Training Outcome:As you progress along the apprenticeship road, there is a pathway to progress to full-time positions.Employer Description:Ledbury Welding and Engineering is one of the UK’s leading bulk fuel manufacturers, supplying most of the major supermarket chains with our modular filling stations, as wells as providing bulk fuel storage facilities for hauliers, coach companies etc.Working Hours :Monday to Thursday 08.00 – 16.30 hrs.
Friday 08.00 – 15.30 hrs.
Half an hour unpaid lunch break. Paid coffee break mid-morning.Skills: Team working,Conscientious,Punctual,Positive....Read more...
This sales apprentice role will enable the successful candidate to learn the full spectrum of sales including:
Prospecting processes and techniques using telemarketing and digital solutions
CRM lead and pipeline management
Sales reporting and forecasting
Creating proposals and presenting to clients
Nurturing and managing client relationships to enable good account management
Strategy on how to influence prospects through to becoming clients
The right candidate should be self-motivated, have a strong desire to learn, and want to be successful in a sales environment and all the opportunities that come with a career in sales.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
To become a permanent member of the sales team once the apprenticeship is completed and for the individual to build a long-term career in sales looking after own clients and upgrading and selling and looking after those clients over a 3-to-5-year period
Employer Description:A technology and digital business selling a wide range of technology solutions to a varied wide range of markets, focused on managed print services, telecoms and IT support alongside digital services.Working Hours :Monday to Friday 9am to 5pm, finishing at 4.30pm on a Friday. 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working....Read more...
Provide day-to-day administrative support to the NOC management team and other internal groups
Provide reporting and analytics to management team
Ensure data integrity of reports and dashboards
Help drive operational efficiencies across the Network
Operations team and wider business through simplifying and presenting our data effectively
Responding to incoming telephone & Email requests from Customers, Zayo support teams and 3rd party teams
Raising Trouble Tickets (Training will be provided)
Ensuring Trouble Tickets are assigned to a relevant support team
Providing regular updates to internal stakeholders and external customers on the progress of faults
Providing support to other members of the Operations team as required
Support with initial fault Triage and InvestigationArranging and coordinating access to Zayo & 3rd party sites
Specialising in maintenance activities- Event creation, service deconfliction and customer notifications
Training:To meet the requirements of the Level 3 Business Administrator apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Taking telephone calls and meeting with customers face to face
Working collaboratively with other team members who will provide specialist information on their products and bespoke packages
This job role is with the aim for the apprentice to develop their knowledge and skills with the products, bespoke and package holidays that One World Travel sell
The role will involve assisting with booking holidays
Dealing with any queries/issues customers may have
Taking payments from customers and suppliers
Welcome home letters - The apprentice will independently help package ‘welcome home’ letters to those that have returned from holidays. These packages will have discounts/offers to encourage customers as re-occurring business
Process improvements - The Business Admin Apprentice will be involved in what methods or ways the business could improve
Coach other staff members
Organise meetings and trips for customers and staff members
They will also be involved in working with a CRM system in Mercury. Mercury - has all the booking and payment details with customer info
De-packaging a holiday, looking into more bespoke packages for customers
The apprentice will be able to recommend any improvements to the business to help improve the customer experience
Training:
Business Administrator Level 3
Day release once a week at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. Employer Description:Oneworld Travel opened on our high streets 20 years ago. We have built our reputation for unbeatable value, expert staff and customer service, and creating perfect holidays made just for you and your families.Working Hours :Monday - Friday (9am - 5:30pm)
Saturday (9am - 5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Liaise directly with DGF departments on shipment planning and coordination
Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination
Liaise directly with overseas offices on shipment planning and coordination
Manage allocated customers against agreed Standard Operating Procedure
Use Cargo Wise to create, manage and maintain shipments
Carry out any other duties as required
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
Contribute to the ‘First Choice’ continuous improvement program
Complete all statutory and mandatory training
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business- subject to a suitable vacancy being available and in line with the selection process for the role
Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday
9.00am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Ability to follow a process....Read more...
Prepare and send freight quotes for air, sea, and road shipments
Liaise with carriers and partners to obtain competitive rates
Analyse costs (freight, fuel, duties, surcharges) to build accurate pricing
Update and maintain internal rate sheets and pricing systems
Support the sales team with timely and competitive quotations
Monitor market trends and rate fluctuations
Assist with tender documents and larger customer pricing proposals
Communicate with overseas agents to coordinate international pricing
Ensure quotes align with company margins and service requirements
Follow up on quotes and track conversion into bookings
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Progress from Pricing Apprentice to Senior, gaining hands-on experience in quoting, cost analysis, and strategy. Develop your skills, take on more responsibility, and grow into a key role driving competitive pricing and business success.Employer Description:Blaiklock International Logistics is a dynamic and reliable logistics provider specializing in the seamless movement of goods across global markets. With a strong focus on efficiency, transparency, and customer satisfaction, Blaiklock International Logistics delivers tailored freight solutions that meet the unique demands of each client.
From international shipping and customs coordination to end-to-end supply chain management, the company combines industry expertise with a proactive approach to ensure timely and secure delivery. Committed to building long-term partnerships, Blaiklock International Logistics prides itself on professionalism, adaptability, and a dedication to keeping businesses moving worldwide.
Working Hours :Monday to Friday, 09:00 to 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key responsibilities of the role include:
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Work with DGF departments on Ocean or Air freight planning and coordination
Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
Liaise with overseas offices on Ocean or Air freight planning and coordination
Maintain mandatory milestones through the Company's Freight Forwarding system
Use Company systems to create, manage and maintain the movement of freight
Update the Company’s customer complaints system with all required inputs
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
Contribute to the ‘First Choice’ continuous improvement program
Participate in Monthly Team briefing sessions and weekly performance dialog meetings
Complete all statutory and mandatory training as and when required
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
K & L Freight we are looking to recruit a new apprentice to work predominantly within our Imports Shipping department. The successful candidate will supported by us to ensure they gain all the knowledge & skills required to have a successful career within the sector.
Duties will include:
To learn about world geography and continents including time zones etc.
To learn how to handle both export and import customs entries for all products including products of animal origin
To learn about the different types of Bills of Lading
To learn about the different terms of sale (incoterms)
To learn about the different tariff codes relating to different products and the difference in chargeable duty levies
Dealing with different carriers and overseas agents
Keeping clients informed of any schedule changes
To learn the importance of Marine insurance and its different clauses
To learn how to communicate with clients in different countries / continents
To learn about different currencies used in freight forwarding
To learn how to calculate different freight rates
To learn how ports operate around the world and the different methods used in and around the port when handling containers
Training:
Level 3 International Freight Forwarding Specialist Apprenticeship Standard
On the job training delivered by the employer
Allocation of an apprenticeship delivery coach who will carry out:
Regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings; identifying learning achievements and next steps
Training Outcome:
This opportunity will give the successful candidate the chance to become a permanent member of the team upon successfully completing the apprenticeship and proving themselves to the business
Employer Description:With over 30 years of experience in providing freight solutions to businesses, K & L Freight have become one of the UK’s most experienced shipping and logistics companies. With each member of the K & L Team having vast knowledge of the industry, we ensure the seamless delivery of goods for our customers by air, land and sea. We also provide our clients with appropriate advice and solutions for their cargo and budget.
We support our clients in managing the complexities of international shipping, from planning and tracking to documentation and delivery, ensuring a first class customer experience is had all the way through the processWorking Hours :Monday- Friday, 8.30am- 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Positive 'can do' attitude,Eager to learn....Read more...
As a Business Administrator apprentice, you’ll support the day-to-day running of the organisation while learning a wide range of practical business skills. You’ll work with different teams, communicate with colleagues and customers, and help keep processes running smoothly
You will develop skills in using IT and office systems, managing tasks and solving problems, and applying business processes and professional behaviours across an organisation
This is an exciting and rare opportunity to join our Communications & Fundraising Directorate, working alongside a wide range of dynamic teams including social media, marketing, fundraising, and the press office
You’ll play a key role in providing business support across the directorate, working closely with and adding real value to our fantastic existing team of four
This role is with the Communications & Fundraising team, there are 3 other openings available with different teams in our central office in Swindon.Training:
Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Business Administrator Level 3
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.
You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.Training Outcome:
Upon successful completion you will have a Level 3 Business Adminstrator Advanced Apprenticeship, taking your first steps towards a career in business administration or management
Employer Description:We protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved, everyone can make a difference.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
In this role you will develop skills in designing and executing software tests, diagnosing defects, using testing tools, analysing results and working collaboratively.
This apprentice Test Analyst role at the National Trust’s Heelis Head Office helps ensure the technology used by visitors, staff and volunteers runs smoothly. You’ll support testing teams by planning and running tests across systems ranging from café tills to digital platforms like the National Trust website. You’ll learn to write test cases, run tests, record issues and work with developers to improve system quality. During your apprenticeship, you’ll rotate between teams including IT Digital, Salesforce, Tills and Delta, gaining broad hands-on experience. You may also work on performance and accessibility testing, helping ensure our systems are reliable, effective and inclusive.Training:Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Software Tester Level 4.
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.
You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.Training Outcome:Upon successful completion you will have a Level 4 Software Tester Higher Apprenticeship, taking your first steps towards a career in IT.Employer Description:We protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved, everyone can make a difference.Working Hours :Fixed term, full-time (37.5 hours per week, for 18 months), shifts to be confirmed.Skills: IT skills,Customer care skills,Team working....Read more...
As a Business Administrator apprentice, you’ll support the day-to-day running of the organisation while learning a wide range of practical business skills. You’ll work with different teams, communicate with colleagues and customers, and help keep processes running smoothly.
You will develop skills in using IT and office systems, managing tasks and solving problems, and applying business processes and professional behaviours across an organisation.
Wightwick Manor is an outstanding example of a Victorian house, celebrated for its wallpaper and fabrics by William Morris and its collection of Pre-Raphaelite art. Set within 17½ acres of gardens and woodland, the site includes a gift shop, tearoom, gallery, and second-hand bookshop.
Open 363 days a year, Wightwick welcomes over 125,000 visitors annually. You’ll be part of a dedicated team growing support for the National Trust, improving community access, and helping conserve the site for future generations.
Training:Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Business Administrator Level 3.
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.
You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.Training Outcome:Upon successful completion you will have a Level 3 Business Adminstrator Advanced Apprenticeship, taking your first steps towards a career in business administration or management.Employer Description:We protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved, everyone can make a difference.Working Hours :Fixed term, full-time (37.5 hours per week), shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
As Cultural Learning & Participation Officer, you’ll help shape plans that connect communities with nature and heritage, focussing on reaching audiences beyond our places, where partnership working will be key
You will develop skills in planning, organising and delivering arts, culture and community engagement projects, coordinating events and activities, and communicating effectively with diverse audiences
You’ll be based primarily at the Birmingham Back to Backs, which are the last surviving example of back-to-back houses; located in the city centre and easy to get to on public transport
You’ll join a small property team which sits as part of a wider portfolio that also includes Clent Hills, Moseley Old Hall, and Wightwick Manor & Gardens. There may be occasional travel to other properties – we’ll make sure you get there
Training:
Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Cultural and Learning Participation Officer Level 3
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace
You’ll attend regular review meetings and be accountable for your own progression
You’ll be required to complete mandatory e-learning, courses and training provided
Training Outcome:
On successful completion you will have a Level 3 Cultural Learning and Participation Officer Advanced Apprenticeship, taking your first steps towards a future career in Community Engagement, Participation and Volunteering
Employer Description:We protect and care for places so people and nature can thrive. We look after hundreds of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conservation charity in Europe. Everyone can get involved, everyone can make a difference.Working Hours :Fixed term, full-time, Shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working....Read more...
