A Removal Porter is responsible for assisting with the safe and efficient moving of furniture, household items, and equipment during relocations. Their duties typically include packing, loading, unloading, and transportation support, ensuring items are handled carefully to prevent damage. They work closely with movers and clients to ensure a smooth moving process.
Job Title: Removal Porter
Job Summary: The Removal Porter assists in the moving and transportation of household or commercial items, ensuring a safe, efficient, and professional service. The role involves heavy lifting, loading, unloading, and helping with packing and unpacking tasks.
Responsibilities:
Load and unload furniture and belongings onto/off moving trucksAssist with packing and wrapping items to prevent damage
Carry and move heavy or bulky items safely
Help disassemble and reassemble furniture as needed
Ensure all items are secured and transported securely
Maintain a clean and organised workspace
Communicate professionally with clients and team members
Follow safety protocols at all times
Requirements:
Physical strength and stamina
Ability to lift heavy objects and perform manual labour
Good teamwork and communication skills
Reliability and punctuality
Prior experience is not required as training will be given
Working Conditions:
Physical environment involves lifting, bending, and working outdoors or in confined spaces
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Supply Chain and Warehousing qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via Teams, and in person at your place of work, with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:A full time role is available for the successful candidate.Employer Description:A family run removal and storage company, established for over 50 years, primarily based in the North East, but also provides a service to both national and international removals.Working Hours :Monday to Friday, 08.30 - 17.00.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
Assist the sales team in generating leads and following up on inquiries
Support with preparing quotes, processing orders, and maintaining accurate customer records
Learn to identify customer needs and recommend suitable products or services
Build product knowledge and keep up to date with industry developments
Help maintain CRM systems and support data entry and reporting tasks
Provide excellent customer service through phone, email, and face-to-face interactions
Attend training sessions and complete apprenticeship coursework as required
Training:
All work based learning
The Apprenticeship will involve virtual monthly teaching & learning sessions with your assigned Skills Coach
Work will be set each month for completion. This may include written work, workbooks, research, projects, assignments.
Access to a virtual learning platform will be inclusive to support with learning resources, support material, short courses & your learning log and recording off the job hours
Training Outcome:
Long-term growth within the company
Skill development opportunities
Job security
Employer Description:Digibroadcast Co. LTD is a leading UK-based supplier of professional broadcast and video production equipment, serving clients across the globe. With over two decades of experience in the industry, we specialize in providing cutting-edge solutions for television studios, production houses, content creators, and independent filmmakers.
Our product range spans from cameras, lenses, lighting, audio gear, and studio equipment to grip accessories and post-production tools — sourced from top brands like Sony, Blackmagic, Canon, Sennheiser, and more.
At Digibroadcast, we are committed to excellence, innovation, and customer satisfaction. Our team thrives in a fast-paced, collaborative environment where quality service and industry expertise define our brand. If you're passionate about technology, media production, and want to be part of a dynamic and growing organization, we’d love to hear from you.Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Job Purpose:
We are a trusted name in the broadcast and professional video equipment industry, known for delivering high-quality products and exceptional service. As we continue to grow, we are looking for a proactive and enthusiastic Customer Service Apprentice to join our team and provide first-class support to our customers.
Accurately verify and input new customer orders into our system
Communicate with customers regarding incomplete or unclear orders
Keep customers informed on the progress of their ordersRespond to customer queries via phone and email in a professional and timely manner
Resolve any service-related issues or complaints with empathy and efficiency
Work closely with the dispatch team to ensure timely order fulfilment
Maintain accurate records and activity logs to ensure clear audit trails
Liaise with internal and external suppliers to resolve order-related queries
Provide cross-departmental support to aid smooth business operations
Perform general administrative and office duties as required
Training:
All work based learning
The Apprenticeship will involve virtual monthly teaching & learning sessions with your assigned Skills Coach
Work will be set each month for completion. This may include written work, workbooks, research, projects, assignments.
Access to a virtual learning platform will be inclusive to support with learning resources, support material, short courses & your learning log and recording off the job hours
Training Outcome:
Long-term growth within the company
Skill development opportunities
Job security
Employer Description:Digibroadcast Co. LTD is a leading UK-based supplier of professional broadcast and video production equipment, serving clients across the globe. With over two decades of experience in the industry, we specialize in providing cutting-edge solutions for television studios, production houses, content creators, and independent filmmakers.
Our product range spans from cameras, lenses, lighting, audio gear, and studio equipment to grip accessories and post-production tools — sourced from top brands like Sony, Blackmagic, Canon, Sennheiser, and more.
At Digibroadcast, we are committed to excellence, innovation, and customer satisfaction. Our team thrives in a fast-paced, collaborative environment where quality service and industry expertise define our brand. If you're passionate about technology, media production, and want to be part of a dynamic and growing organization, we’d love to hear from you.Working Hours :Monday- Friday
09:00- 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
JOB DESCRIPTION
Perform routine analytical testing (e.g., GC, HPLC, titrations) Document results lab notebooks, create reports Lead in SAP master data management and Method development and validation. Lead in sample preparation and reagent standardization, ordering stock and inventory management. Participate in basic lab housekeeping and safety checks, ISO documentation Investigate out of spec (OOS) results Train QA Chemists (new methods and BIB) Review and approve analytical data Coordinate with production and QA for batch release Oversee lab operations and ensure compliance Collaborate with colleagues, QA, R&D and regulatory teams Lead audits and inspections Instrumentation maintenance; Perform routine maintenance, troubleshooting and calibration of laboratory instruments. Coverage of multiple shifts by filling in for absent colleagues and providing coverage for peak periods and support 24/7 operations. Develop and implement quality improvement initiatives Mentor and coach junior staff.
ESSENTIAL EDUCATION AND SKILLS REQUIRED:
Requires B.S. in Chemistry or related technical field, preferred M.S. Degree Knowledge of specialized scientific programs for molecular structure drawing, experimental design and statistics. Six+ years working in a Lab within a Chemical Manufacturing environment. Understanding of regulatory compliance Data integrity and documentation practices SAP Master data management Basic Statistical analysis of QC data Advanced analytical techniques Root Cause analysis Project management technical writing skills Quick adaptability to adjust to changing priorities, workflows and deadlines. Experience in QC laboratory. Familiarity in GLP, analytical instrumentation and ISO procedures. Preferred 5+ years of QC experience. Cross Functional communication Flexible Schedule, Days and Dupont Rotation Apply for this ad Online!....Read more...
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to employer company
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Full time customer service role/ account manager
Technical account manager
Field account manager
Controls manager
Employer Description:At STAR FM, we deliver tailored rapid site deployment CCTV as well as facilities management solutions to safeguard your people, assets, and operations, no matter the scale.Working Hours :37.5 hours per week, which are flexible between the hours of 9am and 5pm. Exact hours to be discussed and confirmed at interview.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Good telephone manner....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Serviice Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday
Shifts to be confirmed
(Weekends maybe required)Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Assist with coordinating international shipments to multiple global markets
Learn to manage documentation, including customs declarations, invoices, and packing lists
Track shipments and handle any potential delays or issues that may arise during transit
Work with customs agents, freight carriers, and suppliers to ensure smooth delivery processes
Help maintain accurate records of shipments and deliveries for internal tracking and reporting
Learn about international trade regulations, tariffs, and customs procedures
Contribute to ongoing improvements in shipping processes to enhance efficiency and reduce costs
Work with apprentice coach for external and on-the job lessons
Training:
International Freight Forwarding Specialist Level 3 Apprenticeship Standard
All training will take place at the employers location
Training Outcome:
Long term career opportunities
Employer Description:Company Overview
We are a leading brand in the protective sports industry, specialising in high-quality sports mouthguards.
We have recently been awarded the prestigious King's Award for Enterprise in the category of International Trade and have recently made the FEBE Growth 100 2024 edition as the 16th fastest growing founder-led company in the UK.
Summary
As part of our continued growth, we are looking to offer an exciting apprenticeship opportunity in our Operations Team, where you will gain hands-on experience in managing global shipping logistics. This apprenticeship will give you the opportunity to learn the ins and outs of international freight forwarding, customs regulations, and supply chain management, while working closely within our Operations Team.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Service Desk Team Leader – Aftermarket
We’re looking for a driven and experienced Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a customer-focused environment. As a Service Desk Team Leader, you’ll be at the heart of our support function—managing workloads, planning and scheduling work for service engineers, streamlining processes, and delivering outstanding service.
This is a position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
If you’re an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location – Witham, Chelmsford, Braintree, Colchester
Salary – Up to £32K – Pension – 25 days Annual Leave (plus BH 32 days total) – Employee Assistance Program – Free Parking – Life Assurance – Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RCA Service Desk Team Leader ....Read more...
Assisting with moving titles through the editorial and production process, learning about copy-edits, proofreads and indexes, and preparing artwork for print
Helping to oversee various editions of books (including ebooks and reissues – previously published titles given an updated new cover look), understanding how each format is prepared
Working closely with commissioning editors, authors, production controllers, artworkers and other colleagues to keep projects on track
Monitoring projects, attending progress meetings, updating schedules, and helping to ensure that all materials are received on time to meet print deadlines
Assisting with copy-editing and proofreading text, for example by checking cover blurbs and artwork, or catalogues for the sales and rights teams
Working with our brilliant freelance proofreaders, copy-editors and indexers, including learning about booking the right person for the job and quality-checking their work
Provide general administrative support to the Managing Editorial team, helping to ensure the smooth running of the department
Training:To meet the requirements of the Level 4 Publishing Professional apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events1-2-1s with your coach and line manager. Observing and shadowing colleagues. Writing up learning reflections for your portfolio.Training Outcome:Full-time work.Employer Description:Pan Macmillan publishes a broad and vibrant range of books for audiences of all ages – from dazzling bestsellers to influential prize-winners, books to inspire lifelong readers and listeners, to enduring classics for generations to come. The fourth largest UK publisher, they pride themselves on publishing successfully and sustainably and are committed to working together to positively impact culture and society at large.
Each of their imprints is distinctive, containing the carefully curated collections of different kinds of books published for the widest possible readership. These imprints comprise Bluebird, Bramble, Campbell Books, Harriman House, First Ink, Kingfisher, Macmillan, Macmillan Business, Macmillan Children’s Books, Macmillan Collector’s Library, Mantle, Nightfire, One Boat, Pan, Picador and Tor.
Pan Macmillan is part of Macmillan Publishers International Ltd (MPIL), a division of the Holtzbrinck Publishing Group, a large family-owned media company based in Stuttgart.Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Once the body repair technicians have worked on repairing the vehicle, it will then be your job to follow defined processes to restore the vehicle to a high-quality paint finish. Modern paints preparation and refinishing techniques are becoming increasingly complex, and it is essential that today's paint technicians are fully conversant with the most recent technology.
This is an unmatched opportunity with excellent training and superb future career prospects. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
Tasks the successful candidate can be expected to carry out:
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:Mobile SMART Repair service for mobile car body repair in Bristol, such as bumper repair, car scratch repair, dent repair, car paint repair, stone chip removal and alloy wheel repair.
Mobile car body shop units are essentially ‘ body shops on wheels ‘, which are fitted with high quality tooling which allow a vehicle technician to undertake a wide variety of vehicle repairs and industry standard water based paint systems that allow the vehicle technician to paint refinish the vehicle to manufacturer paint specification.
We have a real passion to provide private and commercial clients with the best quality mobile car body repairs service that will leave clients delighted with the standard of work on their vehicle.Working Hours :Monday to Friday
08:00 - 17:00Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Once the body repair technicians have worked on repairing the vehicle, it will then be your job to follow defined processes to restore the vehicle to a high-quality paint finish. Modern paints preparation and refinishing techniques are becoming increasingly complex, and it is essential that today's paint technicians are fully conversant with the most recent technology.
This is an unmatched opportunity with excellent training and superb future career prospects. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
Tasks the successful candidate can be expected to carry out:
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain. Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive. At BCA, you’ll have all you need to feel part of a team.Working Hours :Monday to Friday, 08:00 - 16:00.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Contribute to event marketing plans, calendars, and audience targeting strategies for global conferences
Create, schedule, and monitor content (emails, social posts, landing pages, etc.) tailored to each event’s goals
Track campaign performance using tools like HubSpot and Parse.ly, supporting regular reporting
Use surveys and desktop research to gather insights that help shape messaging, creative, and targeting
Work with designers and internal teams to create effective, on-brand marketing materials
Organise and maintain digital assets and ensure materials meet branding, accessibility and sustainability standards
Assist with the digital setup for webinars, email campaigns, and marketing activations
Monitor budgets, deadlines, and KPIs, and take pride in delivering high-quality work on time
Bring curiosity to the table: keep up with trends, try new tools, and contribute ideas to continuously improve our marketing
Training:To meet the requirements of the Level 3 Multi-Channel Marketer apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Skift is the leading intelligence platform for the global travel industry, known for authoritative reporting, bold storytelling and world-class events that shape the future of travel. Their global forums bring together industry leaders, disruptors, and innovators - and their event marketing team ensures these events reach the right people, with the right message, at the right time.
They move fast and think creatively. They're looking for someone who shares that energy and is excited to grow their career in marketing through events.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative....Read more...
The Field Engineer will be responsible for the following duties:
Assisting in the installation, configuration, and maintenance of telecoms equipment (e.g., broadband, fibre, VoIP, and mobile systems)
Supporting fault diagnosis and repair on customer sites or remotely
Learning how to test and commission telecoms services to ensure quality and connectivity
Working outdoors and indoors in both residential and commercial environments
Following safety procedures and adhering to industry regulations
Using tools, testing equipment, and software to carry out technical tasks
Keeping accurate records and reports of completed work
Supporting senior engineers and learning from their expertise
Attending off-the-job training sessions with our apprenticeship training provider
Training:
Level 3 IT Support Technician Apprenticeship Standard
You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
After the successful completion of the apprenticeship there will be an opportunity for the apprentice to stay in a permanent position as a field engineer
Employer Description:Founded in November 2022, Zappie is the fastest-growing telecommunications company in the UK. We provide businesses with everything they need for reliable and efficient communication. Behind every call, every message, and every connection, there’s a dedicated team of individuals who are the heartbeat of Zappie. Our team is a mix of industry veterans, tech whizzes, and customer service superstars. Together, we’re building something special.
At Zappie, we know that it’s the people who make the difference. It’s about more than just lightning-fast internet or crystal-clear calls. Real people are at the heart of everything we do.Working Hours :Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break)Skills: Team working,A keen interest in telecoms,Interest in technology,Interest in engineering,Good problem solving skills,Hands-on practical approach,Able to follow instructions....Read more...
Service Desk Team Leader - Aftermarket
We’re looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment. As a Service Desk Team Leader, you’ll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line. You’ll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you’re an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location – Witham, Chelmsford, Braintree, Colchester
Salary – Up to £32K – Pension – 25 days Annual Leave (plus BH 32 days total) – Employee Assistance Program – Free Parking – Life Assurance – Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Service Desk Team Leader - Aftermarket
We’re looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment. As a Service Desk Team Leader, you’ll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line. You’ll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you’re an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location – Witham, Chelmsford, Braintree, Colchester
Salary – Up to £32K – Pension – 25 days Annual Leave (plus BH 32 days total) – Employee Assistance Program – Free Parking – Life Assurance – Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
The position will offer the suitable candidate the opportunity to work in one of several departments within the group, together with the opportunity to study for an apprenticeship qualification - International Freight Forwarder Specialist Level 3. This will be coupled with possible future career advances. This interesting role involves handling day to day shipments from origin to delivery, on behalf of our contracted customers.
Reporting directly to the Freight Forwarding Manager the duties will include:
Providing UK customers with quotations, and deciding the best / most cost-effective method of shipment
Working with overseas agents to arrange shipments
Tracking shipments
Managing & processing bookings, pricing, and associated admin tasks
Attending to customs entries and transit documentation (if required)
Liaising with Global Partners, sub-contractors, and other colleagues
Managing customer expectations via regular communication and updates on the status of their shipments
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:For the right person that successfully completes their probationary period, we would be looking for them to become a full-time permanent member of the team.Employer Description:Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 18 branches across the U.K. Our turnover is in excess of £250 million and rapidly growing with nearly 1,000 employees.Working Hours :Monday - Friday, 9.00am - 5.30pm (w/ 1-hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner.
Reporting directly to the warehouse manager the key responsibilities will include:
Picking and packing customer orders accurately, efficiently, safely and in a timely manner
Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons
Using electronic handsets and computerised workstations
Unloading vehicles in a safe manner
Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route
Processing of materials via saws - full training will be given
Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices
Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business
Undertake general warehouse “housekeeping” duties - keeping warehouse clean and tidy, ensuring stock is accessible
Training:
Supply Chain Warehouse Operative Level 2
On-the-job training delivered by the employer
Apprentices under 19 without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Righton Blackburns Service Centre stocks and supplies an extensive range of locally held metal and plastic materials including aluminium, stainless steel, acrylic, PVC, copper and bespoke aluminium profiles.
We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday.
05:00 - 13:30, with 30-minutes lunch. (Early start - Early Finish)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner.
Reporting directly to the warehouse manager the key responsibilities will include:
Picking and packing customer orders accurately, efficiently, safely and in a timely manner
Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons
Using electronic handsets and computerised workstations
Unloading vehicles in a safe manner
Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route
Processing of materials via saws – full training will be given
Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices
Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business
Undertake general warehouse “housekeeping” duties – keeping warehouse clean and tidy, ensuring stock is accessible
Training:
On-the-job training delivered by the employer
Level 2 Supply Chain Warehouse Operative
English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Aalco Metals are the UK’s largest independent multi-metals stockholder including Aluminium, Stainless Steel, Copper, Bronze and Brass. With 18 service centres around the country, we provide a competitive, reliable and on-time delivery service of single item orders through to bulk contract orders.
Our Norwich Service Centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at our central warehouse.
We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday.
11am - 8pm with 60 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
Within the role some of the things you will learn include:
Engage teams and stakeholders to develop a compelling vision and strategy for digital products and communicate these effectively over the short and long term
Prioritise the delivery of value through digital products or services, balancing competing priorities and constraints
Represent users throughout the product lifecycle by supporting a multi-disciplinary team
Develop and prioritise the product backlog, create user stories, and make evidence-based decisions
Engage with a variety of stakeholders, adapting communication style as appropriate
Use the best available data to inform product decisions
Collaborate effectively with all members of a multi-disciplinary team to achieve the best outcomes
Training:Digital Product Manager Level 4.
This apprenticeship training provider is Cambridge Spark who are responsible for supporting you with your learning and carrying out assessments. Delivery will be virtual with a blend of online workshops, study groups and 121 support from a tech expert mentor and a learning success coach. Your role will be linked to the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas you will take an End Pont Assessment before successfully completing. You will receive support from a nominated mentor, throughout the duration of the apprenticeship.Training Outcome:Future opportunities may be available within the team or wider across the council.Employer Description:We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.Working Hours :Monday to Friday 8.30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Creative....Read more...
Duties will include all aspects of horse care e.g.
· Grooming
· Mucking out
· Trimming
· Plaiting
· Lunging
· Health care
· Travelling
· Feeding
· Grooming at competitions / riding
Joining an SCT Apprenticeship programme is a serious commitment. To achieve the qualification and be successful in your job you will need to be hard working, prepared to work outdoors in all weather and often at weekends, We do everything we can to help you achieve, but we also expect some things from you, to:-
· Always try your best
· Adhere to the Prevent Duty – promote British values: the rule of law, democracy and tolerance and mutual respect for others at all times, and keep yourself safe from extremism
· Be committed to improving your English and Maths skills and using them at work
· Complete the SCT Online Learning by the target dates
· Attend work and all off-the-job training sessions punctually and reliably
· Be polite, tidy, professional, organised and cheerful
· Keep your Skillscheck at work and updated - allow time every week for this
· Complete work set in your Action Plans by the target dates
· Follow instructions
· Work safely, including on the internet
· Always ask if you are not sure about anything
Please see the website for more information www.stubbingcourttraining.comTraining:Equine Groom Qualification – Level 2
Vast majority of training will take place at the yard. In addition, this will include Masterclass Sessions, Seminars, SCT Online Learning Programme. You will also be visited by a SCT Coach at least once a month.Training Outcome:Progression from Level 2 to Level 3.Employer Description:Eventing yardWorking Hours :30 hours per week to be arranged with the employerSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
Campaign Support & Content Creation
Assist in the implementation of multi-channel marketing strategies
Create, schedule and publish social media posts across LinkedIn, Facebook, Instagram, and TikTok
Design and deliver targeted email campaigns using Mailchimp
Support SEO improvements and website updates using WordPress
Stay on top of trends in social media, content, and branding
Design & Branding
Design branded materials such as business cards, brochures, flyers, presentations, and company profiles
Maintain visual consistency across all external and internal documents
Help develop marketing materials for job fairs and sponsored events
Produce internal documents and digital assets aligned with brand guidelines
Internal Marketing & Support
Provide day-to-day marketing support for local branches across the UK
Assist with internal communications through the company intranet
Assist in organising and promoting job fairs, internal events, and community sponsorships
Help maintain an organised library of marketing content and documentation
Events & Partnerships
Help organise and coordinate job fairs, internal events, and marketing-led initiatives.
Assist with sponsorships of local sports teams and community partnerships
Monitoring & Analysis
Track social media engagement and campaign KPIs
Report findings and suggest improvements based on analytics
Monitor campaign performance and gather data to help improve outcomes
Monitor engagement and community feedback
Manage and respond to customer reviews across online platforms
Training:Multi-Channel Marketer Level 3.
Face to face training sessions will be delivered from the state-of-the-art EMA training hub.
The 3 core knowledge units are as follows:
Fundamentals of Marketing
Content Marketing
Marketing Campaign Fundamentals
In addition to the modules above, you will also study towards the Google Analytics vendor qualification.
Further support will be provided to you through your Digital Coach/Mentor via onsite visits and remote communication.Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programme.Employer Description:Kenect Recruitment is a nationwide recruitment agency founded in 2012, with over 50 branches across the UK. We’re now looking for a passionate and driven Marketing Apprentice to join our in-house team at our Needwood HQ.
Our Marketing Department plays a vital role in shaping the brand across all platforms, supporting recruitment campaigns, and company-wide communications from digital content and campaigns to community events and internal communications.
We’re now offering a brilliant opportunity for a creative, motivated individual to join us as a Marketing Assistant, working directly under the Head of Marketing and gaining experience across a full range of marketing channels and functions.Working Hours :Monday to Friday, 9.00am to 5.00pm, with a 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties and Responsibilities:
1. Greet patients and visitors to the practice
2. Book in, amend and cancel patient appointments inline with practice appointment procedures, ensuring optimum efficiency of the appointment system
3. Ensure that patients are effectively signposted into appropriate slots as per protocol and clinician specifications
4. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly
5. Signpost all requests appropriately and accurately in a time-managed manner
6. Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols
7. Respond and/or redirect all patient and visitor requests accordingly
8. Explain practice arrangements and formal requirements to new patients and temporary residents, ensuring procedures are completed
9. Registration of new patients onto the computer system
10. Advise patients of relevant charges for private services, accept payment and issue receipts for same
11. Ensure correspondence, reports, results etc. are filed electronically in the correct patient record
12. Ensure reception and waiting areas are kept neat and tidy
13. Re-stocking of information leaflets/stationery ordering as appropriate
14. Undertake administration tasks as allocated on the rota organised by the Senior Receptionist
15. Check emails on a daily basis
16. Regularly check messages/notifications on SystmOne to check if everything has been actioned
17. Action start and end of day procedures as directed by the Senior Receptionist
18. As well as the reception team, there is a need to work closely with GPs, nursing and office staff to ensure the smooth running of the practice and report any problems
19. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes)
20. Amalgamation of new patient records
21. Check all consulting rooms daily for scripts and any shredding waste
22. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time
23. Work safely at all times in accordance with Legislative requirements and Practice Policy and ProceduresTraining:
NVQ L3 Business Administration
Maths and English functional skills training if necessary, delivered online in 1 hour slots on a weekly basis
Dedicated Juniper skills coach for on-the-job training
Training Outcome:
For the right candidate, the progression will be full-time employment
Employer Description:East Durham Medical Group has 6 sites.Working Hours :Monday- Friday
Between 8:30am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
HR Administration
Maintain accurate personnel records and HR databases (e.g., contracts, training, absence, onboarding/offboarding)
Assist recruitment: posting adverts, scheduling interviews, referencing, right-to-work checks, issuing contracts
Support training coordination and probation reviews
Respond to routine employee queries on HR policies, leave, payroll, benefits
Prepare HR documentation: letters, job descriptions, policy updates, and minutes from meetings
Assist in charity and wellbeing activities
Disciplinary and grievance admin
Health & Safety Administration
Schedule and document risk assessments, audits, incident / near-miss investigations, and compliance with RIDDOR and UK H&S legislation
Maintain records of safety training, PPE issuance, site inspections, toolbox talks, emergency drills, and audit actions
Help prepare HSE reports, statistics, policy documentation, and closure of audit actions
Serve as point of contact liaising with staff, contractors, management, HR teams, and external bodies
Adding/scanning documentation/data onto Top Tubes system
Reporting on internal/external H&S
Support and help in housekeeping and 6S
Support and monitor P.P.E stock control.
Updating lost time accident board
Attend daily escalation meetings to get an understanding of organisation
Attend and support H&S Meetings
Monitor scan ban system ensuring P.P.E stock is up to date.
Set up meet and greets if customers coming onto site (using i-pad)
Training:
Business Administrator Level 3 apprenticeship standard
NVQ L3 Business Administration
Maths and English functional skills training if necessary, delivered online in 1 hour slots on a weekly basis
Dedicated Juniper skills coach for on-the-job training
Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position within the business and further career development
Employer Description:Established in 1994 by its Managing Director, Adam Bradley, Top Tubes Ltd operates from a 14,000 square metre factory in Wednesbury, West Midlands, and is the innovative forerunner of the ERW steel tube industry.
From the outset we set out to be not just a tube producer but a solutions company, and it now combines a greater range of capabilities than any other UK steel tube provider.
Totally unique in the UK steel industry, no other single steel tube producer can do so much with tube. Our range of capabilities includes coil slitting, welded tube manufacture, tube laser cutting/slotting to length, and additional operations such as tube-bending and manipulation.Working Hours :Monday to Thursday 08.30am to 5.00pm and Friday 08.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Creative,Initiative,Confident Telephone Manner....Read more...
We're now looking for an Apprentice Administrative Resourcer to join our friendly and ambitious team. This is a fantastic opportunity for someone looking to start a career in recruitment, business administration, or talent sourcing - with long-term progression available for the right person.
What You'll Be Doing:
Supporting our recruitment team with day-to-day administrative tasks
Formatting CVs and updating candidate profiles
Searching CV databases to identify suitable candidates for live vacancies
Assisting in managing candidate applications and interview scheduling
Maintaining accurate and up-to-date records and documentation
Answering calls and emails in a professional, confident manner
Supporting marketing activity on Linkedin and job boards (optional training provided)
What We're Looking For:
A strong interest in business, recruitment, or engineering
Good written and verbal communication skills
Excellent attention to detail and organisational ability
Confident using computers and keen to learn new systems
A proactive attitude, willingness to leam, and professional manner
GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred)
What We Offer:
Full apprenticeship training programme with ongoing mentorship
Modern office environment with supportive and friendly team culture
Real progression opportunities within the recruitment industry
Exposure to high-end engineering clients and technical vacancies
Opportunity to develop commercial, administrative, and sourcing skills
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Progression to recruitment consultant
Employer Description:JRS Associates Ltd is a premium recruitment partner specialising in precision engineering, manufacturing, aerospace, defence, and MOD-led industries. As a family-run business with a reputation for quality, we take pride in delivering a tailored, consultative approach to recruitment
that consistently exceeds expectations.
Founded on the principles of trust, transparency, and long-term relationships, we work closely with our clients to understand not just the technical needs of each vacancy, but also the cultural fit and
strategic goals of their organisation. Our growing team combines deep industry knowledge with modern recruitment tools to source, engage, and deliver high-calibre talent across the UK and beyond.
At JRS Associates, we don't just fill jobs. We build engineering teams that power innovation and success.Working Hours :Monday to Friday
10am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Proactive....Read more...
School Sport Coaches design and deliver coaching programmes that focus on the acceleration of sustainable mastery of children’s psychomotor skills and wider physical education standards. They profile children’s cognitive, social, emotional and physical development needs. They measure psychomotor, technical and tactical skills in a range of physical activity contexts drawn from the Department for Education’s National Curriculum to enable physical education targets to be agreed. These results are used to create a high-level curriculum plan that considers school term schedules and a ‘whole child’ development approach.
Supporting the delivery of high quality and inclusive PE lessons to pupils in school in line with the requirements of the national curriculum for PE
Support/lead extra-curricular activities and clubs
Assist with school games competitions & events
Run/organise and support physical activity and engagement at break and lunch times
To support pupils in accessing other learning activities as directed by the teacher
To provide cover for PE / Sports staff when absent
To ensure the maintenance of PE equipment, checking for quality and safety, undertaking repairs / modifications within your own capabilities and reporting other damages as appropriate. To monitor stock and supplies, cataloguing as required
To prepare PE equipment / resources / materials as required by staff within strict time scales
To implement structured learning activities / teaching programmes in line with the National Curriculum, under the direction of the teacher
To demonstrate, and assist others in the safe and effective use of PE equipment / materials
To provide feedback to pupils in relation to progress and achievement
To maintain records as requested
To provide clerical and administration support to the teacher, such as typing, printing, photocopying and display work. To participate in meetings as required.
Administration tasks related to planning and evaluating coaching activities/projects
Safeguard children at all times
Supervise and support pupils ensuring their safety, by complying with good H&S practice
Contribute to raising standards by ensuring high expectations are shared with children
Supervise and support pupils ensuring their safety, by complying with good H&S practice
Support the teachers and other staff in managing pupil behaviour, reporting difficulties as appropriate
This apprenticeship is primarily based at South Borough Primary School ME15 6TL and schools in surrounding Maidstone area. Candidates must be confident and happy to travel to and from the school location each day. Please only apply for this apprenticeship if the location suits your mode of transport and travel times etc.Training:Our apprentices will receive weekly off the job training hours in order to engage with masterclasses, skills festival days, assignments and tasks related to the apprenticeship, online CPD courses and development sessions with their allocated skills coach.
Level 4 School Sports Coach Apprenticeship Standard Sector specific CPD, such as;
Multi skills coaching - practical coaching skills
Behaviour Management
Practical PE Curriculum
Outdoor adventurous activities
Gymnastics
Dance
Safeguarding / Prevent
Mental Health and Wellbeing
Digital Skills
Training Outcome:We will support you in your personal development by providing you with the underpinning knowledge, skills and experience for the following:
Careers within the Sport Coaching industry
Careers within the Education sector including Behaviour & Learning Mentors, Teaching Assistants and Primary Teaching
Potential further employment with the employer
Opportunity for further education
Candidates successfully achieving this apprenticeship will be eligible to apply for membership with the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) as a Practitioner
Employer Description:Teamtheme Kent is an experienced and long standing sports provider with a keen understanding of the needs and demands of primary schools in Kent. Making a Difference to the physical and emotional wellbeing of children is our mission.
Our company is growing, and our recent structure has created roles for experienced lifeguard's and swim coaches.
Teamtheme staff non -negotiables are:
- Punctuality
- Planning and Preparation
- Energetic Role Model
- Positive Thinker
- Respect
We are seeking a passionate lifeguard for the Maidstone district.
Do you want to make a difference?
Be a part of a team that can help us achieve our mission?Working Hours :35 hours per week, Monday – Friday, term time + 2 weeks.
8:30am - 4:30pm.
Applicants must be flexible to cover other near & surrounding areas to host school.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Initiative,Patience,Physical fitness,Working with Children,Knowledge of sports coaching....Read more...