Product Support Specialist – Coach & Bus Industry
- Fully Remote/Home-Based
- Flexible Hours
- Full Product Training Provided
Are you experienced in the coach and bus industry and confident speaking to drivers and operators over the phone?
Do you have the ability and confidence to learn about a product and understand how it works?
We are looking for a Product Support Specialist to join our client's team, providing first-class product support to coach and bus operators across the UK.
This is a fully remote, home-based role where you will become an expert on our product and support customers with their day-to-day queries, helping them get the most from the system.
The Role
You will be the first point of contact for coach and bus operators who need help using the product. You’ll listen to their problems, understand what they are trying to achieve, and guide them towards the right solution.
You do not need to be an expert from day one - full training on the product will be provided. What we do need is someone who is confident in their ability to learn the product, understand how it works and explain it clearly to customers.
The device is pretty plug-and-play, so there are only three areas of support required:
- Helping customers through the device menu
- Helping customers use the web interface to program it
- Troubleshooting connections with PA systems (Bluetooth pairing)
What We're Looking For - Industry experience is key.
We are particularly interested in people who have worked within the coach and bus sector and understand how the industry operates.
You may have experience as a:
- Bus or coach driver
- Transport/operations controller
- Route planner
- Transport manager
- Fleet or operations coordinator
- Coach or bus operator
- Customer support professional within the transport industry
- Someone who has worked with transport, scheduling or route-planning systems
Most importantly, you will understand the real-world challenges faced by coach and bus operators and drivers, particularly around route planning, journeys and day-to-day operations.
You will need to be:
- Confident on the phone and comfortable speaking to customers throughout the day.
- A strong communicator who can explain things clearly and patiently.
- Comfortable learning new technology
- A good problem solver with a logical approach.
- Customer-focused and able to remain calm when dealing with someone who is experiencing a problem.
- Self-motivated and comfortable working independently from home.
- Flexible with your working hours, including a willingness to work bank holidays where required.
- Organised and able to manage multiple customer queries effectively.
Don't Have a Technical Support Background?
That's absolutely fine. It is your coach and bus industry knowledge that we are after
Full training on the product will be provided.
What we cannot teach as easily is an understanding of the coach and bus industry. You should already understand the environment the customers work in, the pressures they face and the practical challenges that can arise.
If you have the industry knowledge, are confident speaking to people, and genuinely believe you can learn and master a new product, we'd like to hear from you.
What We Offer
- Fully remote, home-based position
- Full training on the product
- A role where your coach and bus industry experience is genuinely valued
- Flexible working arrangements
- The opportunity to work with an innovative product supporting operators across the transport sector
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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PE Teacher / Sports Coach – SupplyLocation: Eastbourne, East SussexPay: £130–£160 per dayJob Type: Full-time or Part-time, SupplyStart Date: September 2026PE Teacher / Sports Coach – Flexible Supply WorkAre you a PE Teacher, Sports Coach or experienced sports professional looking for flexible work in schools across Eastbourne?We are looking for enthusiastic and reliable individuals to support schools on a supply basis from September. This is a flexible opportunity where you can choose to work full-time or part-time, making it ideal for those looking to fit school work around other commitments.QTS is not essential for this role. We are particularly interested in candidates with experience coaching or teaching sport who are confident working with young people.The roleAs a PE Teacher / Sports Coach, you may be asked to:Deliver PE lessons and sports activitiesFollow lesson plans and activities provided by the schoolSupport students in developing their sporting skills and confidenceMaintain a positive and safe learning environmentManage groups of students effectivelyEncourage participation and positive attitudes towards sportAdapt activities to suit different abilitiesSupport the school with general cover where appropriateWe are looking for people with:Experience teaching, coaching or leading sports activitiesConfidence working with children or young peopleGood communication and classroom/group management skillsA positive and enthusiastic approachThe ability to engage students and encourage participationReliability and flexibilityQTS is desirable but not essentialThis could suit a qualified PE Teacher, Cover Supervisor, Sports Coach, former professional athlete, sports graduate or someone with strong experience delivering sports activities to young people.Why work with us?£130–£160 per dayFull-time or part-time supply workFlexible working to suit your availabilityOpportunities in schools across EastbourneChoose the days you want to workOpportunities to gain further experience in educationSupport from a dedicated education recruitment teamIf you have a passion for sport and enjoy working with young people, we'd love to hear from you.Apply today to discuss the PE and sports opportunities available in Eastbourne from September.....Read more...
The main duties of this role would be delivering the above to children and young people, both in school curriculum time following the PE National Curriculum and/or set programmes of study and also delivering a range of OSHL, (Out Of School Hours Learning) extracurricular activities before school, at lunch times, after school and in school holiday periods 7 days a week including evenings and weekends.Training:The expected duration of the apprenticeship course is 12-18 months.
Hours are 30 hours per week, which also includes off the job training taking place either at the workplace, off-site or via e-learning.
Off-the-job training will follow the time allocations outlined in the occupational standard.
The qualification received is a Level 2 Community Activator Coach.Training Outcome:On successful completion of the course, apprentices will be given the opportunity to join Premier as a fully qualified Sports Coach.Employer Description:Are you looking to further your career in the sports and education sector? Premier Education is dedicated to improving the health and wellbeing of children through active learning. We deliver sports, arts and wellbeing courses to around 240,000 primary school children every year.
We are looking for confident full time Sports Coach & Primary PE Specialist to join our team.
Predominately this consists of Breakfast Clubs and/or After School Clubs and curricular PE lessons, however the opportunity for additional hours are regularly available especially during School Holidays.
We work in schools and venues across Romford, Barking & Dagenham, Tower Hamlets, Newham and East London.
We want all our coaches to love what they do! Their passion for sport and getting children active should be visible to everyone they meet. Children love going to their next class or their next holiday camp because of our coaches, because of the relationships that are built and because of the confidence our coaches instil in the children they teach!
Having such a positive effect of the children of this country is something to be truly proud of and goes hand in hand with the Premier Education core values!Working Hours :Monday - Friday, during the school day, including before and after school. Working hours TBC.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Kickstart Your Coaching Career with Leicester College
Are you passionate about football coaching and looking to take the next step in your development?
Working alongside experienced sports professionals, you will play a key role in delivering high-quality coaching sessions, supporting student-athletes to reach their potential, and contributing to the growth of our wider Sports Academy programme.
This role is ideal for an aspiring coach who wants to develop their practical coaching skills while gaining valuable experience in an educational sporting environment.
About the Role
As Apprentice Sports Coach, you will lead and support coaching provision within the Men's Football Academy, delivering engaging and development-focused sessions for Further Education students
You will work closely with the Sport Development Officer to develop the football pathway, support competitive fixtures, and help create a positive and inclusive sporting experience for all participants across the Academies
Alongside your day-to-day coaching responsibilities, you will undertake a Level 4 Sports Coach Apprenticeship, applying your learning directly within the role to develop your coaching knowledge, leadership skills and professional practice
Key Responsibilities:
The following duties are not shown in order of priority of frequency nor is the list comprehensive, but rather an indication of the type and level of duties expected of this post
Coaching Delivery
Plan and deliver high-quality football coaching sessions within the Men’s Football Academy (Men’s Pathway)
Work alongside the Sport Development Officer (SDO) to design and develop the football offer at Leicester College
Lead sessions that develop technical, tactical, physical and match performance
Take responsibility for session planning, delivery and evaluation
Support match-day preparation, analysis and performance review
Student Development & Engagement
Build positive, professional relationships with FE students Promote an inclusive coaching environment, ensuring all students can participate regardless of ability or background
Support students to engage in sport alongside their studies and promote wider participation
Actively promote physical activity and engagement across the College
Act as a positive role model, consistently demonstrating College professional values
Wider Sports Academy Contribution
Support the delivery of fixtures, competitions and trips across all academies and the wider Sport provision
Organise and lead promotional events to support recruitment and engagement
Positively represent Leicester College at internal and external meetings and events
Work collaboratively with colleagues to support the wider Sports Academy offer
Administration, Planning & Resources
Accurately record attendance for training sessions and fixtures in a timely manner
Support the creation and scheduling of marketing and social media content to promote academy activity, results and opportunities
Ensure equipment and kit is regularly reviewed, maintained and available to support effective delivery
AND such other duties as are within the scope of the spirit of the job purpose, the title of the post and its grading.Training:Level 4 Sports Coach
L4 Apprenticeship Standard in Sports Coach-
L2 Functional Skills English and maths (if required)
How will the apprentice train?
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Attendance to Loughborough College for Functional Skills (if required)
On-the-job training
Off-the-job training
Training Outcome:
Higher Education
Employment at the school
Coaching in education
Community sports coaching
International sports coaching
Employer Description:Leicester College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
All appointments are subject to appropriate pre-employment checks, including a Disclosure and Barring Service (DBS) check, references and verification of the right to work in the UK.
Leicester College is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We operate anonymous recruitment for all roles to support fair and inclusive recruitment practices.
Applicant data will be processed in accordance with our privacy notice. Further information about our recruitment practices, safeguarding approach and policies can be found on our website. Working Hours :TBCSkills: Communication skills,Organisation skills,Presentation skills,Team working....Read more...
Draft and post job advertisements across multiple platforms
Review and screen candidate CVs for suitability
Coordinate and schedule interviews with candidates and clients
Maintain accurate and up-to-date records within the recruitment system
Provide general administrative support to the recruitment team
Develop an understanding of the engineering and defence recruitment landscape
Training:
Online teams lessons
2 team system, sector specialists who will deliver lessons and workshops (will be different teachers), 1 success coach to support progress, 1 to 1 guidance and work with employer to tailor learning (same success coach throughout apprenticeship)
Course will be a full range of lessons and workshops available at different times and days, allowing you to be able to choose sessions that fit around your schedule
3 lessons a month on average
1.5 hour lessons
Training Outcome:Long-term opportunities for the right person. Employer Description:RC Fornax helps defence companies solve complex engineering problems and deliver critical projects by providing specialist expertise and project teams.Working Hours :Monday - Friday, 9:00am - 5:00pm. Thursday and Friday WFH/ hybrid model.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
BCA Automotive Fleet, based at CTS Corby, are looking to recruit an HGV Technician apprentice. What you’ll be learning:
As an HGV Technician, your role will involve diagnosing faults, performing services, and carrying out repairs on HGVs and buses. Throughout your apprenticeship, you will learn to:Reporting to the Workshop Manager, the key responsibilities will be, but not limited to:
Perform vehicle servicing and inspections
Carry out both general and preventative maintenance
Repair and replace vehicle parts as needed
Diagnose faults using advanced onboard diagnostic systems.
While also:
Ensure that all job cards and service / inspections sheets are completed properly and legibly
Understand and work according to parts order procedures, warranty claims and exchange items
Ensure that customer requirements and expectations are met
Maintain a high standard of cleanliness and tidiness
Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day
Attending block release to the Remit Training Academy in Derby every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by BCA/CTS
Hours: The shifts are 4 on 4 off, both night and day shift. Under 18s won’t start before 7am or finish after 11pm.Wages: £8.70 per hour plus a 10% shift allowance
Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:BCA provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A BCA trained apprentice will become a top class asset to their business for years to come.Employer Description:BCA have been bringing together buyers and sellers for nearly 70 years Starting in 1946 as Southern Counties Car Auctions they were one of the first companies to let people across the UK buy and sell a wide range of cars at auction from budget runarounds to imports.Working Hours :40 hours, Monday - Friday.Skills: Attention to detail,Enthusiasm to learn,Mechanically minded....Read more...
Install and configure network infrastructure (hardware and cloud systems)Maintain network security and performance (firewalls, updates, access controls)Monitor and troubleshoot network issues using diagnostic toolsCreate and maintain technical documentation (diagrams, configs, recovery plans)Support operations through ticket management, prioritisation, and change processesTraining:Online training with your baltic coach.Training Outcome:Potential for a full time job role upon completionEmployer Description:Baltic Apprenticeships are working in partnership with Intergence to find their next Network Engineer Apprentice. Intergence are a specialist technology consultancy that helps organisations design, build and optimise their IT infrastructure, offering services across areas such as network management, cloud solutions, systems integration and digital transformation. Working Hours :Monday - Friday
Working hours: 8:00am–4:00pm, 9:00am–5:00pm, or 10:00am–6:00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
Key Responsibilities
Provide day-to-day administrative support to the Health & Safety Team.
Monitor and manage the shared team inbox, responding to straightforward enquiries and directing others to the appropriate person.
Answer telephone calls and take accurate messages.
Prepare, scan, photocopy, file and archive documents.
Maintain accurate electronic and paper filing systems.
Organise meetings, prepare agendas and take accurate notes or minutes as required. • Distribute meeting documentation and maintain records of actions.
Enter accident, incident and near miss information onto PCC's reporting system.
Update health and safety records, spreadsheets and databases accurately.
Assist with maintaining records of risk assessments, inspections and other health and safety documentation.
Identify issues and escalate problems to the Health & Safety Team when beyond remit.
Support the Health & Safety Team in maintaining records relating to inspections, audits, risk assessments and training.
Ensure documents are stored correctly and are easy to retrieve. - Official –
Comply with PCC's policies, procedures and health and safety requirements at all times.
Undertake other reasonable duties as and when required by PCC.
Attend and actively participate in all apprenticeship training sessions and reviews.
Complete apprenticeship coursework, assignments and assessments within required timescales.
Use learning gained through the apprenticeship to support the work of the Health & Safety Team.
Maintain confidentiality and handle sensitive information in accordance with GDPR and council requirements.
Assist in maintaining records of health and safety training and support the administration of training bookings where required.
Training:You will be undertaking the Level 2 Administration Assistant Apprenticeship Standard and fully supported by HTP Apprenticeship College.You will be developing Knowledge, Skills, and Behaviours in the following areas:
Role and Responsibilities
Your Organisation
Working Safely
Industry Regulations
Communication
Continuous Professional Development
Software Packages
Information and Data
Diversity, Equity and Inclusion
Time Management
Sector Landscape, Social Responsibility and Sustainability
As part of the off-the-job training, you will have monthly visits in the workplace from your HTP Apprenticeship Coach, complete a portfolio of evidence, and have time to study independently, undertake research and write assignments.Throughout your Apprenticeship you will work alongside your Apprenticeship Coach to develop the knowledge, skills and behaviours you need to meet the requirements of the Standard developing a portfolio of evidence. To ensure you are making progress your Coach will provide continuous assessment and provide you with regular feedback. On completion of your formal training, you will demonstrate what you have learnt through question and answer or a project.Training Outcome:This is a fixed-term apprenticeship contract but support will be given to find a substantive position within the Council.Employer Description:The Health and Safety Team is responsible for supporting a wide range of services which all work together to deliver the City Council's vision. They are responsible for supporting council services to ensure the health, safety and wellbeing of those affected by the Council's activities, including councillors, employees, visitors, contractors and members of the public.Working Hours :Monday - Friday, typically 08.00 - 16.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This award-winning PR agency specialises in strategic communications for leading technology companies. With offices in London and San Francisco, they partner with innovative brands to build market awareness and drive business growth through impactful PR programs. Their culture is fast-paced, collaborative and rewarding for top talent. The agency is seeking an experienced Account Manager to join their team overseeing client accounts and directing work. As Account Manager, you will act as the primary contact guiding clients strategically, identifying growth opportunities and managing day-to-day activities. Success requires strategic thinking, excellent writing skills, and the ability to coach teammates. This is an opportunity to advance your career working with high-profile tech innovators. Here’s what you’ll be doing: Manage client accounts day-to-day as the primary contactProvide strategic counsel to guide clients in achieving goalsIdentify new business opportunities with existing clientsDirect teams in delivering high-quality work on timeWrite and edit communications materials (press releases, bylined articles, etc)Build media relationships and secure impactful coverageFormally manage junior staff including reviews, training and developmentParticipate in new business efforts including proposals and pitchesRepresent the agency's capabilities and expertise confidently Here are the skills you’ll need: 2-3 years' experience in B2B tech, corporate or financial PRStrategic thinking abilitiesExcellent writing and editing skillsStrong client management experienceAbility to coach teammates and develop staffMedia relations experience and relationshipsPassion for the tech industry ecosystemBachelor's degree in communications, journalism or related field Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job: Competitive salary £30-40k depending on experiencePension contributionPerformance bonusFlexible working availableGenerous holiday allowanceCentral London office locationTraining and development opportunitiesWorking with innovative, high-growth tech brandsCollaborative, fast-paced agency culture This is an excellent opportunity to elevate your skills and make an impact in a rewarding PR career.....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Trade Supplier Level 2 Apprenticeship Standard Qualification
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday- Friday, 9.00am- 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Trade Supplier Level 2 Apprenticeship Standard Qualification
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday- Friday, 9.00am- 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:
Business Administrator Level 3 Standard EPA
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project / Improvement
20% OFF-THE-JOB. A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including, courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring / shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9.00am - 5.00pm Monday - Friday (with breaks).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Redline are looking for an experienced Inside Sales Lead to oversee the day-to-day running of our Basingstoke based Customers internal sales function, ensuring a seamless journey from quotation through to order fulfilment. This is a hands-on role combining customer service, sales support and team leadership, working closely with Sales, Warehouse, Finance and Supply Chain to deliver an outstanding customer experience.
Key Responsibilities for this Inside sales Lead job opportunity in Basingstoke
Lead and support the Inside Sales team to achieve service and operational targets.
Manage the end-to-end sales order process, ensuring accuracy and efficiency.
Build strong customer relationships, handling enquiries and resolving issues professionally.
Maintain accurate CRM/ERP records and produce reports to support business performance.
Identify opportunities to improve processes, customer satisfaction and team performance.
Collaborate with internal departments to ensure smooth order fulfilment and service delivery.
What We're Looking For:
Previous experience in an inside sales, customer service or sales operations leadership role.
Strong organisational skills with excellent attention to detail.
Confident communicator with a proactive, solution-focused approach.
Experience using CRM/ERP systems and Microsoft Office.
Ability to lead, coach and motivate a team while delivering exceptional customer service.
This is an excellent opportunity for a customer-focused sales professional looking to take the next step in their career within a collaborative and fast-paced environment. If you are keen or would like some more information regarding this job opportunity in Basingstoke please send an updated cv over to nking@redlingroup.Com or call 0158287889 for more details.....Read more...
Day-to-Day Activities:
Managing customer accounts, payments and credit control activities.Maintaining accurate customer and account records.Supporting service administration, quotations and order processing.Providing excellent customer service and resolving queries.Supporting Service Technicians and internal stakeholders with relevant account and service information.Producing reports and management information to support business decision-making.Training:On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We always aim to create progression pathways for successful apprentices in our teams.Employer Description:A family company with committed staff. A network of professional partners. This is this basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world.
We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining groups. In addition we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.Working Hours :Monday to Friday 8.30am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Day to day tasks will include:
Arranging for air freight shipments to be placed and positioned at specific times
Booking space on planes for Air Freight shipments
Creating and modifying required documentation
Submitting customs entries
Liaising with customers, suppliers, and international agents
Ensuring invoices (both received and sent) are accurate
Providing a strong level of customer service throughout
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:This is a permanent role so we are always looking to progress colleagues in the business.Employer Description:Since 1982 Cargo Marketing has been successfully offering high quality Freight services to the UK Forwarding industry.
Success has not only come through hard work and the dedication of all the company's personnel, but a commitment to continued investment in resources to innovate and improve systems and processes to enhance efficiencies, reduce costs and provide comprehensive solutions to our customers.
Working Hours :Monday - Friday 9.00am - 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
JOB DESCRIPTION
Position Summary:
Responsible for leading the development and sustainment of the facility's continuous improvement program, working hands on with key stakeholders. Encompassing:
Continuous Improvement, Environment, Health & Safety, Research & Development, Quality, Supply Chain Management, plant Management
Supporting in the development and delivery of data driven improvements and efficiency across the overall value chain.
Strengthening, shaping, providing technical expertise, and coaching the implementation of a continuous improvement culture, encompassing core tools, frameworks, techniques, initiatives, standards, projects, and plant management processes aligned with RPM's strategic goals.
Responsibilities:
Work with facilities in collection of business baseline performance data such as OEE and Yield, aligning with tiered meetings and leading to sustained improvement activities.
Establishment of plant management meaningful metrics reflected in financials.
Lead and coach data driven continuous improvement projects and events to eliminate root causes of waste.
Documentation of continuous improvement activities and projects.
Establish plant management processes to monitor progress and reporting against standards, by hour, shift, day, week, and month.
Ascertain corrective and sustained preventative actions to eliminate deviations from standard.
Implement and coach on improvement programs to institute new standards and improved ways of working.
Support in collection of relevant data, leading to improvement activities.
Competency Requirements:
Ability to use data analytical software such as Minitab, Power BI, JPM
Advanced Microsoft Office (Excel, PowerPoint)
Flexibility in working hours.
Strategic and analytical mindset.
Excellent communication skills verbal and written.
Leadership, coaching and mentoring skills across all levels of an organization.
Self-driven, motivated and ability to drive and motivate key stakeholders.
Ability to lead and facilitate organizational changes, inclusive of cultural change.
Endorse and practice teamwork.
Use Lean and statistical process control tools to get a root cause of waste.
Expertise and working knowledge with CI tools.
Strong Emotional (EQ) and Cultural Intelligence (CQ).
Ability to understand financial measures and how they are generated.
Experience:
Minimum of 5 years' experience working in Continuous Improvement.
Experience of and comfortable with working in a high-paced manufacturing environment on the shop floor and in quality control
Experience in driving and sustaining improvements.
Qualifications:
Technical degree or equivalent in Engineering, Science, Business, Management or Operations related subjects - Required.
Accredited Lean Six Sigma Black Belt - Desirable
Accredited Lean Six Sigma Master Black Belt - Desirable
Technical Master's Degree - Desirable
Benefits and Compensation:
The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program. The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement. Employee will be eligible for annual merit increases and bonus.Apply for this ad Online!....Read more...
An exciting job opportunity has arisen for an Engineering Manager based in Norfolk to join a market leader involved within an exciting technology sector providing bespoke software, test tools and technology that will support customers today and in the future.
The Engineering Manager, Norfolk, will be expected to develop and lead multi-disciplinary engineering teams, learning from senior leadership while driving best practice across project, design, and delivery functions. This may include mechanical, electronic, electro-mechanical, integration, and software engineering, as well as overseeing design compliance, project management, and team development.
Responsibilities include:
Manage and structure multi-disciplinary engineering teams to deliver high-quality technical solutions across customer projects.
Lead and oversee multiple concurrent engineering projects from customer engagement through R&D, design, manufacture, and delivery.
Provide subject matter expertise across mechanical, electrical, electronic, and software engineering, ensuring designs are optimised for reliability, manufacturability, and compliance.
Ensure smooth New Product Introduction (NPI) handovers to production, including build instructions, training, and ongoing support.
Mentor, coach, and develop staff, creating a high-performing, motivated, and engaged engineering team.
Key skills & experience:
Proven leadership and management experience in multi-disciplinary engineering teams(mechanical, electronic, electro-mechanical, integration, and software).
Experience in project-driven, customer-led environments, delivering complex, high-reliability solutions.
Track record of taking products from customer engagement through R&D, manufacture, and delivery.
Ability to implement and manage department structures, processes, and standards within a growing, ambitious organisation.
Strategic thinker with the ability to drive process improvements, team development, and business growth.
Hands-on approach with experience working closely with engineering teams during probation and beyond.
This is a fantastic job opportunity to join a well-established, successful Norfolk based company who are investing very heavily in R&D.
To find out more about Engineering Manager job or other potential jobs we currently have at the moment, please contact Ricky Wilcocks on 01582 878810 or kindly email your most up to date CV and covering letter to RWilcocks@redlinegroup.Com....Read more...
Support the Business Executive with day-to-day administration, action tracking, meeting preparation and Mission Atlas records
Maintain accurate spreadsheets, trackers, digital files and document-control records
Assist with finance administration, including invoices, purchase orders, debtor and creditor trackers, payroll data collation and basic reconciliations under supervision
Draft professional emails, letters, reports, meeting notes and action logs
Liaise professionally with colleagues, suppliers, commissioners and the training provider
Help improve processes, data quality and the effective use of approved business systems
Handle employee, service-user and financial information confidentially and securely
Complete all apprenticeship learning, protected off-the-job training and portfolio activities
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Potential progression to Finance Assistant, Business SupportOfficer, Payroll/Accounts Administrator or Mission AtlasCoordinator
Further study, such as AAT, may be supported subject to performance and business need
Employer Description:DLS Social & Healthcare Ltd is a CQC-regulated care providersupporting adults and young people across Somerset. Wecombine compassionate, person-centred services with stronggovernance, digital systems and continuous improvement. Theapprentice will join a supportive office team and receive structuredmentoring.Working Hours :Monday to Friday, 9:00am to 5:00pm, with a 30-minute unpaid
lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
Master TechnicianPay: £60,000.00 - £80,000.00 per yearJob description:At Greenlight Automotive we are dedicated to providing premium quality used cars at affordable prices, with a customer service standard that's second to none... Our customer reviews say it all!Established in 2015 Greenlight Automotive was quickly recognised as the number 1 car supermarket in the region. We are a family run business with 20+ years experience in the motor trade, committed to providing our customers with a hassle free car buying experience.Due to ongoing expansion, we now have a vacancy for a senior diagnostic technician in our Vehicle Preparation Centre . The ideal candidate will have a strong understanding of vehicle fault diagnostics and the ability to resolve faults and experience in routine vehicle servicing.The Role as a Vehicle MechanicThe main purpose of your job – is to carry out diagnostic checks and repairs on vehicles that come into our Vehicle Preparation Centre.To undertake with due care, skill and diligence all requisite repairs and replacements where necessary to the industry highest standard.The variety of work undertaken in Customer Care involves: Gearboxes, Both Timing Belts & Chains, Engine Repairs as well as light mechanical repairs.Undertake Road Tests – working with them to help them understand fully the possible reasons for the fault.Ability to coach and assist colleagues.Ability to maintain a safe and productive work environmentRequirements as a Vehicle MechanicEssential to hold a full UK / EU Driving Licence Experienced as a Vehicle Technician / Mechanic.Strong vehicle diagnostic experience.Relevant City and Guilds qualification.Level 3 Qualification or equivalent OR 6 years’ experience in a workshop environment.Own a stocked toolbox and basic servicing items - being able to use these for work purposes.Ability to communicate with a diverse work group.Experienced in communicating effectively with customers, in a clear and concise manner.Experience:Mechanic: 6 yearsDiagnostic ExperienceLicence:Driving License (Required)Job Type: Full-timeExperience:Automotive repair: 3 years (preferred)....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:R H Commercials is an established commercial vehicle business, specialising in the servicing, repair and maintenance of commercial vehicles. The company is committed to providing a high-quality service to its customers while developing the skills and careers of its employees.
This apprenticeship offers an excellent opportunity to gain hands-on experience, learn from experienced technicians and build a long-term career within the commercial vehicle industry.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered online and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:R T Commercials is an established commercial vehicle business, providing vehicle sales, servicing, repairs and maintenance to customers. With a strong focus on quality, reliability and customer service, the company offers an excellent environment for apprentices to develop practical skills and gain valuable industry experience while working alongside experienced professionals.
As an apprentice at R T Commercials, you will have the opportunity to learn, develop and build a rewarding career within the commercial vehicle industry.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Support customers
Manage enquiries
Assist with tenancy management
Help with lettings
Identify tenancy issues
Carry out neighbourhood inspections
Maintain accurate records
Attend training and development
Training:Housing and Property Management Level 3.
Training takes place in the workplace with monthly 1:1 support sessions on Teams, online group workshops every 6-8 weeks, and 8‑weekly reviews with your manager and Development Coach. You’ll also complete 6 hours of paid off‑the‑job learning each week as part of your apprenticeship commitments.Training Outcome:Successful apprentices often progress into Neighbourhood Officer roles, move into tenancy or community support positions, or continue developing through higher‑level housing qualifications. This apprenticeship gives you a strong foundation to build a long‑term career across Calico and the wider housing sector.Employer Description:The Calico Group is a not‑for‑profit organisation providing housing, support, healthcare, employability and construction services across Lancashire. Calico Homes delivers safe, high‑quality and affordable homes, working closely with customers and communities to help them thrive. Across the Group, teams are committed to creating positive change, supporting people and building stronger neighbourhoods. As an employer, Calico offers a supportive culture, strong values and a focus on developing future talent through meaningful apprenticeship opportunities.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,Organisation skills,Working part of a team,Positive attitude....Read more...
Answering phones to customers and dealing with queries
Outgoing sales calls
Customer engagement
Updating CRM with customer contact
Understanding of the organisation's product
Generating new business
Cold calling
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Upon successful completion of the apprenticeship, we aim to employ the apprentice as a permanent member of staff
Opportunities will be provided to further develop your professional career within the company
Employer Description:Paragon Training has the largest library of safety training video! If you have been searching for the missing piece of your training course, we will have just that! If you are not sure what you are searching for, then our experienced team is waiting to help you find the video that will suit your requirements. We will help you achieve full compliance with H&S regulations, for minimal effort and expense.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Build customer relationships
Carry out wellbeing checks
Support independence
Complete support plans
Signpost to services
Work with partners
Support activities
Carry out health & safety checks
Maintain records
Training:Housing and Property Management Level 3.
Training takes place in the workplace with monthly 1:1 support sessions on Teams, online workshops every 6 - 8 weeks, and 8‑weekly reviews with your manager and Development Coach. You’ll also complete 6 hours of paid off‑the‑job learning each week as part of your apprenticeship commitments.Training Outcome:After completing the apprenticeship, you’ll be ready to take the next step into housing, wellbeing or community support roles. Many apprentices progress into Independent Living Officer, Tenancy Support, Community Engagement, or wider housing and customer service roles across Calico. You may also choose to work towards higher‑level housing qualifications and continue developing specialist skills for a long‑term career in the sector.Employer Description:The Calico Group is a not‑for‑profit organisation providing housing, support, healthcare, employability and construction services across Lancashire. Calico Homes delivers safe, high‑quality and affordable homes, working closely with customers and communities to help them thrive. Across the Group, teams are committed to creating positive change, supporting people, and building stronger neighbourhoods. As an employer, Calico offers a supportive culture, strong values and a focus on developing future talent through meaningful apprenticeship opportunities.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
All daily yard duties to include:
Mucking out, feeding and turnout
Lunging
Grooming and tacking up
Maintaining high standards of horse care and yard presentation
Learning and developing new skills in a professional environment
Some riding available for the right candidate
Training:
You will be working towards the Level 2 Equine apprenticeship qualification, and all training will be provided on-site during your paid working hours
Your day-to-day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach
Training Outcome:There is the possibility to progress on to level 3 Senior Equine Groom or to a full-time job for the right candidate. Employer Description:Buckleap Stables is a well-established equestrian yard based in Arnold, Nottingham, offering full, part and assisted livery services. The yard is home to around 60 horses, including competition horses, resting and retired racehorses. With a range of facilities including a floodlit ménage, lunge pen, off-road hacking, cross-country jumps and a jump field, Buckleap provides a varied environment for both horses and riders.Working Hours :Working between Monday to Friday 8am to 4pm and with some weekend working and 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Passion for Horses....Read more...
