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Head of Sales – UK

Head of Sales – UK Automotive Aftermarket – Aftermarket Distribution Supply Chains ££ Excellent (c.£75k + bonus) + bonus scheme + executive car & benefits Midlands & North (Birmingham – Nottingham – Derby – Leeds – Manchester) We are hiring for a Head of Sales / National Sales Manager / National Sales pro right NOW! This is an amazing opportunity to join the UK’s go-to name for Aftermarket Workshop solutions, supplying into independent and national Aftermarket supply networks covering car & commercial vehicle parts distribution platforms. What’s our space? Our customers? Everyone from CV / Car Parts Motor Factors, Car Parts Distributors through to Online Parts Trading distribution operations / retailers and VM Trade Parts Programmes. Our promise? Fast, no-fuss supply of Work Shop related products when required…Simple, no hassle, with 20,000 Sku’s and a continual 1st pick rate achieving over 98% on 1st time delivery. We’ve already built mature, high-performing sales channels. Now we need a sales leader who can take the wheel and drive it harder—top down, nationwide supply, with passion. Your purpose: Lead, coach, and energise a talented, developing sales team Grow existing Key Accounts and bring in fresh business within the Automotive Aftermarket Work closely with Buying Groups, dealer networks, and Trade Parts suppliers Keep service slick, customers happy, and sales results climbing Report sharp, insightful data to the board along with improved achievement levels You’ll need: Proven track record in the Automotive Aftermarket / MRO sectors in a Senior Management role Experience in partnering Key Account sales into Motor Factor and Trade Parts suppliers Commercial nous + strategic vision + hands-on energy People management skills that bring out the best in your team If you’re an Aftermarket pro who thrives on growth, speed, and service excellence, this is your chance to run the show in a business that’s already leading the field—but wants to dominate it. 📩 Apply now And let’s talk about how you’ll steer this business into its next big growth phase. Online Interviews & Questions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above. We are hiring NOW so don’t delay. JOB REF: 4323GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. ....Read more...

Theatre Technician Apprentice

You will work closely with experienced technicians and teaching staff to support students, maintain safe performance spaces and develop hands-on skills in lighting, sound, rigging and stage operations. This is a demanding but highly rewarding role for someone eager to learn, develop professionally and work as part of a creative team. Key Responsibilities: Support technical set-ups and operation for rehearsals, performances and events across Trust schools Assist with lighting, sound, rigging and stage equipment, including get-ins and get-outs Willing and able to work at heights Supervise and support students in technical and production areas, promoting safe working practices Maintain equipment, report faults and help ensure production spaces are safe, secure and well organised Reporting any defects of any equipment and taking said equipment out of service until repaired To become familiar with the Health and safety at Work Act 1974 Work collaboratively with staff, visiting companies and front-of-house teams Follow the Trust’s health and safety policies and always ensure industry best practice Attend apprenticeship training and actively engage in professional development Training: Creative Industries Production Technician - Live Events Technician Pathway Level 3 Standard Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry You’ll finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion Summative Portfolio: You will be expected to deliver projects throughout the apprenticeship. Each project would involve research, knowledge and may be submitted in writing, a presentation or professional discussion. Duty 1: Interpret system specifications for productions, live performance and events. These systems can include sound or lighting or video Duty 2: Assemble and configure systems to meet the specification requirements for sound, lighting, power or video Duty 3: Test, troubleshoot and maintain equipment and systems Duty 4: Collaborate with stakeholders and work with team members Duty 5: Operate and maintain technical equipment Duty 6: Dynamically risk assess the work environment and situation. Adapt working practices to ensure the safety of self and others Duty 7: Disassemble and store technical equipment safely and efficiently at the end of the event, ensuring that the integrity of the components is maintained Duty 8: (Live Event Technician (LET)) Repair complex systems and sub-assemblies at component level Duty 9: (Live Event Technician (LET)) Utilise lifting and rigging equipment to set up event systems Duty 10: (Live Event Technician (LET)) Specify equipment and system requirements suitable for the operational environment Duty 11: (Live Event Technician (LET)) Prepare and pack systems for local or international transportation prior to the event Training Outcome: To be confirmed Employer Description:Welcome to Cockburn Multi-academy Trust. Our vision of ‘Transformation to Excellence’ focuses on our ambition to create a group of exceptional schools that radically improve students’ life chances and our core purpose is built on high expectations and raising standards. We not only make our existing collaborations more sustainable, but also secure new collaborations.Working Hours :Monday - Friday - With some weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Team working,Creative ....Read more...

Warehouse Supervisor - Arnette Polymers

JOB DESCRIPTION Essential Functions: Works with CSR / AR Manager and Warehouse technician to ensure proper handling of in bound and out bound freight. Manages storage of raw materials and finished goods, along with container counts. Primary responsibility as CDL Driver to help meet the equipment needs of customers and plant operations by delivering and picking up materials and equipment in a timely, safe and courteous manner. Permitted to operate heavy equipment such as semi-trucks and trailers, Must be certified forklift operator and follow all regulations and company policies in order to safely load and unload materials to/from trailers and tankers so they may be transported safely and comply with all regulations. Maintaining hazardous waste storage area and hazardous waste inventory in a manner consistent with all federal, state, local and company regulations and policies. Have DOT certification. Responsible for ensuring all trucks, trailers, and drivers have the proper licenses and certifications to haul any and all materials they deliver or pick up from Arnette Polymers, including hazardous waste. Ensure all containers are clean, labeled properly, and stored in appropriate containers, as to maintain compliance with all regulations and policies. Provides on-call and overtime support as needed in the evenings and other required times as designated by management. Compliance and follow through from training courses regarding RCRA, EPA, OSHA, and other company guidelines and trainings for assigned job duties. Acts in a stewardship capacity for the Company, works as a functional member of the team, has the ability to self-direct and self-regulate workday. Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies. Suggests improvements for safety and compliance. Promptly reports any safety incidents and participates in incident investigations as requested. Supervise, coach, motivate, and develop staff. Additional duties may be added or removed as management requires. Minimum Requirements: Minimum education and practical work experience: high school diploma or equivalent and at least 5 years' experience in the field or in a related area, or a suitable combination of education and relevant experience. Specialized technical/aptitude experience: Ability to listen and interpret logistic needs. Extensive knowledge of commonly used concepts, practices, and procedures within the chemical manufacturing industry. Must hold a valid Missouri Commercial Class - A Driver's License with HazMat Endorsement and maintain a driving record in Good Standing. Demonstrated ability to problem-solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of storage of materials, incoming raw materials and outbound freight. Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines. Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction. Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally. Relevant computer skills for this position include knowledge and experience with Microsoft Office applications, business software SAGE Platinum for Windows. Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management. Outstanding interpersonal relationship building and employee coaching and development skills. Demonstrated ability to lead and develop a department and department staff members. Physical Demands: While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms. The employee is frequently required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle. The employee must frequently lift and/or move up to 15 lbs and occasionally lift and/or move up to 50 lbs. This position requires wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances. Benefits and Compensation: The pay range for this role is $35.00- $40.00. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Technical Trainer - Ready 2 Respond Program (remote)

JOB DESCRIPTION Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Legend Brands' Ready 2 Respond program raises facility professionals' awareness of their risks and process gaps in managing water events, so teams can respond and recover faster from water damage. Our on-site assessment delivers a customized solution that includes training teams with key tools and methods to get water intrusions under control quickly - and that limits damage, reduces the risk of mold growth, cuts costs and minimizes downtime. The result is a safer, healthier environment and less chance of negative publicity. The R2R Program's five-step process is the strategic plan that enables facilities to implement proven solutions and manage risks, no matter how unpredictable the situation. Job Summary R2R Program Trainer Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion. Responsible for delivering hands-on technical training and support implementation of the Ready 2 Respond (R2R) Program. This includes coordinating, delivering, and improving seminars, schools, and workshops both in person and virtually. The trainer helps customers understand and apply drying best practices, use R2R equipment and tools effectively, and maintain a safe and efficient response capability. Senior R2R Program Trainer Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion. Advanced-level training professional who independently delivers and supports high-level R2R training, mentorship, and curriculum development. Performs more complex technical tasks, supports continuous improvement of the training process, and provides leadership and guidance to training team members and cross-functional partners. _________________________________________________________________________ Essential Duties R2R Program Trainer Present in-person and virtual training events for end users, stakeholders, and partners. Organize logistics and preparation for training facilities and materials, such as presentation deck, course materials, and certificates. Travel as needed for offsite or regional training delivery. Collaborate in the development and revision of training materials and presentations. Provide ongoing technical support to customers post-training, as needed. Administer training and distribute certificates according to R2R program requirements. Record and share technical knowledge gathered through trainings, seminars, and field experience. Provide occasional support to the Sales Department through product demonstrations or events. Mentor external or newer trainers as directed. Complete all required documentation and post-event follow-up. Senior R2R Program Trainer Includes all duties of the R2R Program Trainer, plus: Serve as a subject matter expert (SME) in drying systems, equipment uses, and emergency response implementation. Lead complex or high-profile training events, often independently or with minimal oversight. Mentor, coach, and evaluate junior or external trainers to maintain quality and consistency. Lead curriculum revisions or new program development efforts. Set the standard for professional conduct, technical skill, and training excellence across the program. Support cross-departmental initiatives involving training, quality assurance, or performance audits. Provide in-depth technical support and consultation for challenging customer scenarios. Represent the training function at industry events and leadership meetings as needed. Other duties as assigned.______________________________________________________________________________ Education and Experience Bachelor's Degree in Emergency Management, EHS, Facilities Management, Construction Management, Education, Public Health or related area of study required. Employment Standards R2R Program Trainer Demonstrated communication and presentation skills; comfortable leading live demonstrations and explaining technical content. Knowledge of how to structure content for clarity, flow, and engagement, even if not the primary designer. Familiarity with water mitigation practices, equipment types, and drying science. Knowledge of how drying and response procedures vary across sectors (e.g., higher education, healthcare, commercial properties). Skilled in Microsoft Office, virtual meeting platforms, and CRM training/tracking systems. Ability to lead both small and large group training sessions with clarity, confidence, and adaptability. Ability to manage training logistics, timelines and schedules. Ability to pass a pre-employment background check. Valid driver's license and ability to travel regionally/nationally for training events. Senior R2R Program Trainer Expert-level understanding of the R2R Curriculum: Deep knowledge of drying science, restoration processes and how to apply them in real-world training situations. In-depth knowledge of instructional design methodologies, adulting learning theory, and curriculum lifecycle management is a plus. Skilled in building or enhancing modules, incorporating feedback, and aligning materials with program objectives and customer needs. Skilled in evaluating training effectiveness using surveys, assessments, and performance data. Skilled in Microsoft Office, virtual presentation platforms, and logistics/CRM training tools. Ability to demonstrate a strong understanding of how R2R solutions are implemented across verticals such as education, healthcare, commercial real estate, and business organizations. Ability to mentor new trainers, providing professional development, technical direction, and feedback. Ability to navigate tensions or misunderstandings with professionalism - whether in a customer setting, peer environment or a training room. Ability to pass a pre-employment background check. Valid driver's license and willingness to travel regionally/nationally. ___________________________________________________________________________________________ Hiring Range $86K -$105K per year Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401(k) PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's. All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online! ....Read more...

Technical Support Apprentice (Customer Service)

HAVi develops innovative technology that helps organisations protect their workforce from the risks of Hand Arm Vibration (HAV). We believe effective safety management is about understanding how people work and encouraging safer behaviours—not just completing paperwork. Our solutions are used by leading organisations across utilities, construction, facilities management, rail, and aerospace, and we pride ourselves on providing clear, actionable insights to help protect teams every day. What We’re Looking For: We’re looking for someone who is motivated, reliable, and keen to learn. This role suits someone who enjoys speaking with people, solving problems, and taking responsibility for their work. Because we are a small team, it’s important that you are comfortable working independently, staying organised, and communicating confidently with customers over the phone, by email, and in person. You don’t need previous experience, but a positive attitude, willingness to learn, and strong work ethic are essential. Duties and Responsibilities: Manage incoming queries via both email and telephone from new, existing, and potential customers, providing timely and professional support. Process orders accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development, learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during meetings. Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures. Our training is all completed both face to face, and remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you. You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours. Training Outcome:This apprenticeship is the first step in a rewarding career at HAVi. As you gain experience, there will be opportunities to manage your own customer accounts, build lasting relationships, and take on more responsibility within the business. We encourage continuous development, so you can further your education and skills through additional training and professional qualifications. Successful apprentices may progress into permanent roles with career growth, a company car, expenses, and other benefits. You will join a growing, ambitious company where your contribution is valued, and your career potential is limitless.Employer Description:HAVi Technologies help organisations protect their workforce from the risks of Hand Arm Vibration (HAV). We believe effective safety management is about understanding how people work and encouraging safer behaviours, not just completing paperwork. For nearly 20 years we have developed innovative technology that helps businesses monitor and manage vibration exposure, turning complex safety data into clear, actionable insights. Our HAV management system is used by leading organisations across industries including utilities, construction, facilities management, rail and aerospace. At HAVi we work closely with our clients to solve real safety challenges and improve how organisations protect their teams every day.      Working Hours :Monday to Friday - 09.00 - 17.30. Lunch - 1 hour unpaid.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative ....Read more...

Apprentice Autocare Technician

As an apprentice you will learn all the skills to become a top Autocare Technician with a fantastic range of future career options ahead of you. You will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults. Due to the UK skills shortage within the automotive sector, you will be the next generation of technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career! Duties include: Find and diagnose faults using hand tools or a computer Advise customers on what repairs are needed Estimate time and costs for jobs Road test vehicles to check repairs Tyre fitting Repairs to exhausts, batteries, brakes, and servicing Training:The Platinum Motor Group: Founded almost 50 years ago the Platinum Motor Group is one of the largest, family run dealership Groups in the Southwest. With 13 dealerships across 8 sites within the region, in Trowbridge, Frome, Bath, Box (near Bath), Chippenham, Swindon, Cirencester & Yeovil, we provide Main Dealer Sales and Aftersales services for a number of brands including; Hyundai, KGM, Nissan, Renault, Dacia, Škoda, Suzuki, Toyota, Citroën, Vauxhall, OMODA and JAECOO, plus parts supply for additional brands such as Fiat, Alfa Romeo, Abarth, DS, Peugeot, Chrysler, Jeep, Leapmotor and Eurorepar. We pride ourselves in both our vast range of products and services, and of course, the Team Members that we have working in the Platinum Group, from Sales, Service and Parts to the support roles who work to ensure that our customers receive the best overall dealership experience possible. Starting your career with the Platinum Motor Group will give you a friendly and nurturing environment in which to commence your journey, with access to dedicated, knowledgeable and industry-experienced Team Members who will support and guide you in your new role. You will also benefit from comprehensive and relevant Manufacturer backed training, on-the-job training and personal development opportunities within the Group. We work with a local training academy who provide excellent training and support to the Apprentices in our care, and aim to provide opportunities for long, happy and successful careers on completion of an Apprenticeship. The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your Apprenticeship Qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:We are a family run Motor Group with a passion for all things Automotive. The group was founded by former Managing Director, Rodney Cuff in 1975 and has grown in the past 49 years to be one of the leading players in the Southwest. With an array of Car Manufacturer franchises under our belt including Renault, Dacia, Nissan, Škoda, Hyundai, Toyota, Vauxhall, Citroën, KGM, Suzuki, OMODA and JAECOO, you can be sure to find the perfect car at The Platinum Motor Group. Not only do we sell New and Used vehicles, but we also offer Service, MOT’s, Vehicle Health Checks and Genuine Manufacturer Parts in our State-of-the-art workshops. We pride ourselves in not only our vast range of products but the team that we have here at the Group, from our Sales and Service teams to our Managers and Administration Staff who work behind the scenes to make sure that our customers receive the best car buying / servicing experience possible.Working Hours :Monday-Friday, 8.30am - 5.00pm with 1 hour lunch.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Initiative ....Read more...

Continuous Improvement Process Engineer

JOB DESCRIPTION Role Profile Continuous Improvement / Process Engineer Reports to: VP of OperationsLocation: Elgin, ILDepartment: Operations Role Purpose The CI/Process Engineer for the Mantrose Group is responsible for driving productivity, yield loss reduction, and conversion cost improvements across both dry and liquid food ingredient manufacturing operations. This role provides engineering and project leadership for process optimization, systems development, and Lean implementation, while building organizational bench strength and fostering a culture of continuous improvement. The CI/Process Engineer works closely with Production, Maintenance, Quality, Supply Chain, Commercial, and R&D teams to identify opportunities, execute projects, and implement sustainable solutions. The CI/Process Engineer will also partner closely with R&D and Quality to support product scale-up, new product introductions, and ensure process capability aligns with quality standards. Key Responsibilities Identify and lead projects focused on improving OEE (Overall Equipment Effectiveness), labor productivity, material yields, and energy/utilities efficiency. Analyze production processes to reduce waste, downtime, yield loss, and rework across all manufacturing areas. Partner with Production Managers and Supervisors to establish daily performance metrics (SQDCP boards) and action plans. Lead initiatives to reduce conversion costs, including direct and indirect labor, utilities, and materials consumption. Work with the Supply Chain and Scheduling teams on MOQ optimization, changeover efficiency, and inventory reduction strategies. Support insourcing projects by evaluating process capability, capacity, and cost models. Develop and implement standardized work, visual management tools, and process controls. Support effective utilization of D365 ERP for scheduling, material management, and production reporting. Lead problem-solving and root cause analysis using data-driven approaches (5-Why, Fishbone, Pareto). Act as site Lean leader, facilitating Kaizen events, SMED workshops, 5S programs, and standard work development. Train and coach operations personnel on Lean tools and continuous improvement methodology. Manage CI and capital projects from concept through execution, ensuring timeline, budget, and deliverables are met. Foster a culture of accountability, teamwork, and continuous improvement at all levels of the organization. Act as a change agent, working cross-functionally to challenge status quo thinking and drive adoption of best practices. Mentor operations team members on problem-solving, data analysis, and process improvement. Collaborate with R&D on product scale-up, process validation, and new product introduction initiatives. Partner with Quality to ensure process controls are effective in meeting product specifications and compliance requirements. Support continuous improvement efforts related to food safety, quality systems, and regulatory compliance. Qualifications & Experience Bachelor's degree in Industrial Engineering, Chemical Engineering, Mechanical Engineering, Food Science, or related field. 3+ years of experience in process engineering, CI, or operations improvement within a manufacturing environment (food ingredients preferred). Strong understanding of Lean Manufacturing, Six Sigma, and project management principles (Green Belt preferred). Experience in both dry processing (blending, bagging) and liquid processing (mixing, heating, cooling, milling) is a plus. Proficient in data analysis tools (Excel, Power BI, Minitab, etc.) and ERP systems (D365 experience preferred). Excellent communication, facilitation, and leadership skills. Key Competencies Problem-Solving & Analytical Thinking Results Orientation & Bias for Action Teamwork & Cross-Functional Collaboration Leadership & Coaching Ability Adaptability & Flexibility Project Management & Prioritization Communication & Influence Success Measures (Examples) % Improvement in OEE and labor productivity Reduction in yield loss and conversion cost per pound/unit Number of successful Lean events and completed improvement projects Standard work adherence and adoption of visual management systems Contribution to insourcing projects and new product/process introductions Pay from $80,000.00 + DOE From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.Apply for this ad Online! ....Read more...

Sales Support and Customer Contact Apprentice

This role supports the Sales team by identifying and qualifying inbound interest, confirming the correct decision makers within target businesses, and maintaining accurate CRM data. The role is phone based and focused on professional customer contact, lead qualification, and campaign follow up, ensuring Flame connects with the right people at the right time while maintaining a high standard of customer experience. The position is not a closing sales role and does not hold responsibility for pricing or deal negotiation Key Responsibilities: Lead Identification and Qualification Review website visitor data and inbound interest from digital tools including Lead Forensics Identify businesses that have engaged with Flame online  Contact businesses to confirm the correct waste or facilities decision maker Establish relevance of Flame’s services through clear and professional questioning Accurately create and update company and contact records in the CRM Marketing Campaign Follow Up: Call contacts who have engaged with Flame marketing campaigns Introduce Flame clearly and professionally Confirm interest, needs, and appropriate next steps Capture relevant information to support the wider Sales team Pass qualified leads to the appropriate sales colleague Customer Interaction and Call Quality: Conduct outbound calls in a professional, confident, and consistent manner Adapt communication style to different roles and stakeholders Handle objections and questions calmly and respectfully Ensure every interaction reflects Flame’s values and standards CRM Accuracy and Sales Support: Maintain accurate and timely CRM records including call outcomes, notes, and next actions Support sales pipeline hygiene through clean and reliable data Follow agreed processes for lead handover and follow up Work closely with Sales and Marketing to feedback on campaign responses Standards, Compliance, and Professionalism: Work to agreed activity and quality standards Follow GDPR and data protection requirements at all times Take ownership of workload, accuracy, and time management Represent Flame positively in all interactions Key Skills & Experience Required Essential: Clear and confident communication by phone Comfortable speaking with businesses and decision makers Strong listening and questioning skills High level of accuracy and attention to detail Comfortable using CRM systems and digital tools Professional, reliable, and well organised Desirable Experience in a phone-based customer service or sales support role Exposure to B2B environments Familiarity with CRM systems Clear notetaking and CRM updates Professional phone conversations  Behaviors and Approach Acts professionally and represents Flame positively at all times Remains calm, resilient, and focused in a high-volume calling environment Takes feedback constructively and applies it to improve performance Works collaboratively with colleagues across Sales and Marketing Takes responsibility for data quality and follow through You must hold a level 3 qualifcation to be eligible for this apprenticeship vacancy. Please do not apply if you do not have this.Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours Training Outcome:We are committed to developing apprentices for long-term success within the business. Our approach is not simply to provide short-term training, but to invest in individuals, build their commercial capability, and support their progression into permanent roles upon successful completion of their apprenticeship. We provide structured development, ongoing feedback, and real responsibility so that apprentices gain meaningful experience and are fully prepared to step into the next stage of their career with us. Our intention is to retain high-performing apprentices and support their continued growth within the organisation.Employer Description:Flame UK are a UK-based independent environmental services and waste management broker who works with businesses across the country to deliver sustainable, compliant and cost-effective solutions for waste, energy and environmental needs.Working Hours :Monday - Friday, 8:30am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Professional and reliable,High level of accuracy,Strong listening skills,Good questioning skills ....Read more...