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STEM Teaching Assistant apprenticeship
What you'll do at work: Support to Teaching instructor: Provide structured support in accordance with specific work programmes designed and supervised by individual instructors Support the instructor in the development and implementation of Individual Education/Behaviour Plans Assist in maintaining classroom discipline through the implementation of the school’s behaviour management strategies Provide support to pupils to achieve learning goals, e.g. guided reading Assist the instructor with the planning of learning activities Assist the instructor in monitoring pupils’ responses to learning activities and accurately record achievement/progress as directed Provide detailed and regular feedback to the instructor on pupils’ achievement, progress, problems etc. Undertake appropriate basic admin tasks Experience working with children in any setting (e.g. schools, youth work, clubs) Confident, energetic communicator and natural leader. Reliable, organised and passionate about inspiring children Able to work after-school hours and weekends Positive Relationships: Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience What you'll do at work: Support to Teaching instructor: Provide structured support in accordance with specific work programmes designed and supervised by individual teachers Support the instructor in the development and implementation of Individual Education/Behaviour Plans Assist in maintaining classroom discipline through the implementation of the school’s behaviour management strategies Provide support to pupils to achieve learning goals, e.g. guided reading Assist the teaching instructor with the planning of learning activities Assist the teaching instructor in monitoring pupils’ responses to learning activities and accurately record achievement/progress as directed Provide detailed and regular feedback to teachers on pupils’ achievement, progress, problems etc. Undertake appropriate basic admin tasks Policies and Procedures: To reinforce company policies and procedures at all times and deal with any breaches swiftly and in an appropriate manner To ensure that you have an excellent understanding and have a working knowledge of all aspects of Health and safety and the risks assessments that are in place Promote the health, safety and wellbeing of the children and other professionals within the building by completing toilet checks and daily risk assessments for rooms To ensure all safeguarding procedures are followed in line with local authority and company procedures Respond appropriately to issues regarding confidentiality To work in partnership to ensure standards are continually being met in line with Ofsted requirements To contribute to the creation of a safe, welcoming and inclusive environment for all children To be vigilant and protect children from harm or abuse, reporting any concerns immediately, in accordance with child protection and whistleblowing policies Training: The training will be taking place at the apprentice workplace and the Development Coach will be having 121s with you on a monthly basis via Teams and face-to-face visits Training Outcome: Continued personal professional development training and support Potential for a full-time role after apprenticeship Employer Description:Founded in 2008, Young Engineers operates engineering afterschool activities in over 100 countries. Our mission is to prepare 4-15 year-old students for the changing demands of the 21st century workforce. With thousands of happy students around the world, Young Engineers has been recognized by the Harvard School of Education and the European Union Commission.Working Hours :Mondays - Friday, 14:00 - 17:50 Saturday, 09:00 - 14:00.Skills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience ....Read more...
SHEQ Manager
SHEQ Manager Reading | Up to £65,000 + Car Allowance Own the safety culture on a 80-person, four-line manufacturing site that's pouring millions into its next chapter. This is the SHEQ seat you've been waiting for. Not a desk job. Not a policy-writing role buried in a regional team. You'll be the senior SHEQ voice on site, reporting into senior site leadership, trusted with genuine autonomy over site delivery within a strong group framework, and backed by a FTSE-listed business that treats SHEQ as a boardroom priority, not a tick-box exercise. The Site A long-established heavy manufacturing operation less than 10 miles from Reading, producing at scale across four production lines. Eight decades of heritage, but this is no museum. The site is in the middle of a major investment programme. New infrastructure. New technology. Advanced problem-solving and continuous improvement techniques being rolled out across every line. You're coming in at the exciting bit. The Role You are the senior SHEQ authority on site. Full ownership of Health, Safety, Environment and Quality delivery across the facility. Lead the site safety culture and continuous improvement programme, embedding a genuine "home safe every day" mindset on the shop floor Own ISO 45001, 14001 and 9001 compliance, audits, and the full site SHEQ management system Drive incident investigation, root cause analysis and corrective action — and actually see it closed out Partner with production, engineering and maintenance leaders to design safety INTO the process, not bolt it on afterwards Own environmental reporting, permits, waste streams and sustainability targets Run IOSH/NEBOSH-level training, toolbox talks and contractor management Represent the site to HSE, EA, Group SHEQ and external auditors Build and coach a site-wide SHEQ mindset across 80+ people and a strong leadership team You You've done SHEQ on a live site. You know what a production line looks like under pressure. You can walk the floor in PPE at 6am, have the conversation that prevents the incident, then be in front of senior leadership by 10am presenting your improvement plan. NEBOSH Diploma (or equivalent) essential. IEMA and Quality qualifications highly desirable Hands-on SHEQ leadership experience in Manufacturing or Construction - heavy industrial, building materials, aggregates, concrete, cement, steel, automotive, FMCG process, or large construction sites all transfer brilliantly Proven track record implementing safety culture programmes that actually changed behaviour Strong across ISO 45001, 14001, 9001 (auditor qualifications a bonus) Credible with shop-floor operators AND senior leadership - you flex both ways Environmental compliance experience (permits, emissions, waste) - we take this seriously What You Get Salary between £55,000 to £65,000 depending on experience 26 days holiday + bank holidays 5% employer-matched pension scheme Health care cash plan – dental, optical, prescriptions & more Enhanced Maternity, Paternity & Adoption leave Cycle to work scheme Staff discount on products Retail discounts & wellbeing hub Life assurance and share purchase scheme Genuine autonomy – you run SHEQ on this site Career runway – this site sits within a FTSE-listed group with UK-wide manufacturing footprint The Honest Bit This is a site in transition and improvement. Some legacy to modernise, serious investment behind you, and a leadership team that wants a SHEQ Manager who'll tell them the truth and drive change. If you want an easy life managing a paper system, this isn't it. If you want to leave a site materially safer than you found it and have the authority to make it happen - apply. Apply Initial conversations are confidential and we'll come back to every applicant within 48 hours. ....Read more...
Senior Continuous Improvement Engineer
JOB DESCRIPTION Summary: Carboline Global, Inc is seeking a Senior Continuous Improvement Engineer. This position leads and designs lean manufacturing goals and strategies for improving the operations and processes with the organization. In addition, the person in this position will manage all activities for continuous improvement and performance enhancement by employing lean methodologies and tools in order to accomplish business objectives. The person in this role will serve as a key resource to support plant optimization efforts regarding capacity, cost, safety, quality, and environmental improvements. Minimum Requirements: 4 years Chemistry, Engineering degree or Minimum of 3+ years equivalent experience in a CI role Formal training in Lean and/or Six Sigma methodologies. Ability to read and interpret documents such as procedure manuals, operating and maintenance manuals and safety rules. Ability to use a computer for all company required processes, procedures, and training. Essential Functions: Experience in identification and implementation of process optimization solutions. Understanding of Lean Manufacturing/Continuous Improvement methodologies and ability to teach and model them. Investigating shortfalls, issues, and complaints in current business processes. Ability to influence, mentor, and coach to get results through others. Collaborates with operations manager and/or plant engineering on modification of equipment and processes to reduce cost and improve efficiency and quality. Works together with R&D, engineering, and plant resources to develop and implement continuous improvement projects. Training, mentoring, and guiding team members in new processes. Collaborates with R&D on process development - Including reviewing and approving proposed manufacturing procedures for new products. Provides technical support and consultation to the Quality Control department. Specifically, regarding recovery plans for off-specification, obsolete, and problem finished goods. Monitors the consistency of production using SQC, SPC, or other appropriate techniques. Strong communicator with top-notch presentation skills who can develop and provide training to production personnel on matters concerning formulation, materials handling, processing, and quality procedures. Follow all environmental rules and regulations to ensure hazardous materials and waste are managed in an environmentally responsible manner. Leadership role in effort to recertify and reclaim Non-Conforming material. Works in coordination with QC and R&D to isolate, test and recertify Non-Conforming material that can be repackaged and sold. Observing production processes, conducting research, and finding ways to increase efficiency and quality. Continuously challenging the status quo understood as a day-to-day activity in our operating areas. Proactive problem solving based on statistical analysis of corrective actions / assigned by Engineering Director, Plant Manufacturing Manager, QA, EHS projects. Selection and development of tools and fixtures for improvements Perform additional duties as assigned. Commitment to the Company's Safety and Quality programs. Take an active role in hazard recognition and injury prevention by following all safety rules & regulations Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Customer Experience Supervisor
JOB DESCRIPTION Principal Duties and Responsibilities The responsibilities include the following (other duties may be assigned): Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity. Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth. Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials. Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution. Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction. Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach. Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality. Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution. Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency. Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience. Qualifications Experience and Education Required Minimum of 3-5 years of experience in customer service or customer support roles At least 2 years of experience in a lead or supervisory role. Demonstrated experience handling escalated customer issues and resolving complex service challenges. Experience working with CRM or ERP systems and customer service platforms. Education and Experience Preferred Bachelor's degree in Business Administration, Operations Management, or a related field. 5+ years of direct supervisory experience in a customer service or customer experience environment. Experience in a manufacturing or distribution environment. Experience with Microsoft Dynamics 365 (D365) or similar ERP systems. Prior experience leading process improvement initiatives or participating in continuous improvement programs. Specific Knowledge, Skills, and Abilities Required Strong understanding of customer service principles, customer experience strategies, and service recovery techniques. Ability to lead, motivate, and develop a team in a fast-paced environment. Strong organizational skills with the ability to manage multiple priorities and deadlines. Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools. Ability to analyze data, identify trends, and translate insights into actionable improvements. Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution. Adaptability and willingness to embrace change and support system/process enhancements. Reasoning Ability Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions. Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action. Capable of balancing customer needs with business objectives to make sound, timely decisions. Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction. Strong critical thinking skills with the ability to anticipate issues and proactively address them. Certificates, Licenses, and Registrations None Required Physical Demands The physical demands described here are representative of those required to successfully perform the role's essential functions. Reasonable accommodations will be made for individuals with disabilities. Prolonged periods of sitting at a desk and working on a computer. Walking through office and manufacturing environments, using appropriate personal protective equipment. Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds. Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities. Work Environment The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments. This position could travel up to 10% of the year, depending upon business needs. Key Performance Indicators (KPIs) Timeliness and effectiveness of issue resolution, including escalation turnaround time. Volume and trend of customer complaints and successful resolution rates. Team productivity and service level adherence. Employee engagement and retention within the customer service team. Adoption and effectiveness of process improvements and system enhancements. Data accuracy and quality within CRM/ERP systems. Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Apprentice SHEQ Administrator
You will support the SHEQ Manager in a structured and supervised environment, with responsibilities including: Supporting the review and maintenance of the General Management System (GMS) Assisting with document control, data entry, and the digital filing of audit reports, training records, and certificates Helping to prepare and distribute RAMS packs for live projects Supporting the administration of fire door tracking, temporary works documentation, and associated registers Liaising with engineers, subcontractors, CDM consultants, manufacturers, and clients to collect and coordinate SHEQ documentation Learning about safe systems of work and how they are developed for live construction sites Gaining knowledge of the environmental aspects of construction, including waste management and pollution control Development & Progression (Advanced Training - Stage 2): As your confidence grows, you will begin to undertake more technical tasks with close guidance, including: Attending supervised site visits to observe and support SHEQ inspections Gaining an understanding of CDM regulations and their application to project delivery Reading and helping to produce H&S documents, Construction Phase Plans (CPPs), Construction Environmental Management Plans (CEMPs) and site noise assessments Assisting in the review and actioning of arboriculture and environmental surveys Supporting with updates to live project site plans, risk registers and impact assessments Building the skills to contribute to continual improvement and compliance with ISO 9001, ISO 14001 and ISO 45001 standards Training:This role is supported by the Level 3 Business Administrator Apprenticeship delivered by London South East Colleges. Training will include: Weekly workshops and access to Smart Assessor online platform Monthly work-based coaching sessions Regular 8-10-week progress reviews with your mentor and Skills Coach Protected off-the-job training time (minimum 6-hours per week) End-point assessment including a business improvement project and professional discussion Training Outcome:Upon successful completion, the apprentice may be offered a permanent role as a SHEQ Assistant with a clear progression pathway, including: Further qualifications such as IOSH Managing Safely or NEBOSH Ongoing mentoring and training from the SHEQ Manager Future career routes include SHEQ Coordinator, H&S Advisor, or Environmental Officer Employer Description:Ensigna Construction is a highly skilled SME, renowned for delivering exceptional construction, refurbishment, and fit-out projects across the public, healthcare, education, heritage, and commercial sectors. Based in the South East, Ensigna is an accredited Chartered Institute of Building company, committed to maintaining the highest standards of quality, safety, and environmental responsibility. With a proven track record of successfully managing complex projects, Ensigna balances innovative construction methods with sustainable practices, contributing to the UK's 2050 net-zero targets.A defining strength of Ensigna Construction is its in-house design facility, enabling the seamless delivery of new-build projects for healthcare, education, and local authority estates. With a dedicated design team, including architects, structural engineers, and mechanical & electrical specialists, Ensigna ensures projects are meticulously planned, fully coordinated, and compliant with all regulations. This integrated capability allows for the efficient delivery of bespoke solutions, such as the state-of-the-art STEM training facilities at London South East College, featuring cutting-edge carpentry and bricklaying workshops equipped with advanced ventilation and extraction systems.Ensigna's portfolio showcases a diverse range of projects. Recent highlights include the Tooting Bec Lido refurbishment, a £4.2m transformation of one of the UK's largest outdoor swimming pools. This involved installing a state-of-the-art filtration system, modernising the electrical and mechanical infrastructure, and implementing ecological measures to enhance local biodiversity.For education, Ensigna’s refurbishment of the Aspire Building at the Harris Institute of Teaching exemplified its ability to revitalise derelict spaces into vibrant learning environments. This £3.2m project included extensive structural modifications, energy-efficient upgrades, and rapid mobilisation to meet tight timelines.In heritage restoration, Ensigna has preserved the integrity of listed buildings while introducing modern functionalities. The refurbishment of the Old Town Hall in Lewisham and the sensitive restoration of Norbury Library combined meticulous craftsmanship with sustainable solutions, demonstrating Ensigna’s commitment to preserving cultural heritage.Social value lies at the core of Ensigna’s ethos. The company actively engages with communities, providing opportunities such as work placements and apprenticeships for local residents and students. During the STEM facility project, Ensigna Construction holds a range of industry-recognised accreditations that reflect its commitment to quality, safety, and professionalism. As an ISO 9001:2015 accredited company, Ensigna ensures robust quality management processes, delivering consistent excellence across all projects. The company is also an accredited Chartered Institute of Building (CIOB) organisation, demonstrating its adherence to the highest standards of professionalism, quality and technical competence.Ensigna is a Constructionline Gold Member, showcasing its compliance with rigorous procurement standards, including health and safety management and ethical practices. Additionally, the company is CHAS (Contractors Health and Safety Assessment Scheme) Advanced accredited, emphasising its commitment to maintaining safe working environments.Working Hours :Monday to Friday, 8.00am - 4.30pm with a 1-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative ....Read more...