You will learn to assist in the daily banking process, process invoices and payments, reconcile bank accounts, prepare ad-hoc financial reports, prepare service charge accounts for management companies, maintain accounting records using MRI Qube software, set up new units and properties on the system, liaise with customers and answer queries.
Role responsibilities
Daily banking reconciliations
Chasing remittances/investigating unallocated list
Inbox – delegating to the relevant team member as per portfolio split
Phone rota
AGM Prep (available funds and requested reports)
Sending letters through QUBE
Folding/franking
Issuing periodic GR Invoices/Letters
Issuing Section 20b notices
Batch imports into QUBE (HA remits, completion monies, insurance payments, ICO payments, Companies House payments, credits/charges etc)
Keeping on top of completion log
Monitoring progress of Tracker; Bal Charge/Credits, YE Accounts, AGM, Periodic etc.
Liaise with external Accountants and resolve queriesLiaise with customers, leaseholders and colleagues in other departmentsSupporting other members of the TeamTo understand and comply with The Property Institute guidelines, Management Agreements and TP1 instructions
Your training course: Accounts Assistant
Course contents
Learn double-entry bookkeeping, processing sales and purchase transactions and using manual and digital accounting systems.
Study control accounts, journals, bank and suppliers’ reconciliations, and methods to check data accuracy.
Explore basic costing principles and how management uses cost data to make decisions.
Gain awareness of business operations, working in an organisation, workplace ethics, sustainability, and digital technology.Training:
Accounts / Finance Assistant Apprenticeship (Level 2)
Duration: 15 to 18 months
Online Learning through The Apprentice Academy
Training Outcome:If you are looking to start a career in Accounts, we are offering genuine opportunities of progression due to our continued growth.
As well as ensuring full competency as an Assistant Accountant, this standard provides the foundation for progression into a number of career paths in the accounting sector.Employer Description:Ground Solutions UK Ltd is a growing and vibrant company consisting of friendly and approachable teams including accounts, property managers, a grounds maintenance division and cleaners. We are Property Managing Agents managing mainly residential blocks of apartments/houses, areas of open space and some commercial developments.
Our ethos is to deliver a first-class customer service and to ensure properties are maintained to a standard we would be happy to live in ourselves.Working Hours :Monday- Friday 8.30am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working....Read more...
To assist in day to day financial transactions from source documents to different ledgers in compliance with accounting reporting
To generate reports for the director
To communicate with home managers
Assist the financial administrator in preparing annual budget for the organisation
Skills, knowledge & qualifications:
Must be computer literate and knowledge of Xero Accounting Software and payroll will be advantageous
Working knowledge of Microsoft Packages - Excel & Words for Windows
Ability to communicate effectively at all level
Satisfactory DBS checks
Main responsibilities:
Assist in maintaining and updating sales and purchases ledgers on daily/weekly basis
Allocating income and expenditure to respective care home
Dealing with petty cash for different care homes
Prepare cash and cheque payments into company’s bank accounts, (online payments)
Assist in monthly bank reconciliation statements
Assist the financial admin in preparing annual budget and cashflow forecast
Assist in preparing weekly and monthly payroll
Assist in reviewing staff hours
Maintain and update the company’s assets register
Liaise with home managers on financial and quality issues
Assist home managers in producing monthly newsletter
Check food etc prices at ALL times and liaise with home managers
Keep records on files of ALL due dates for renewals of contracts for services
This job description indicates only the main duties and responsibilities of the post and any other duties may be assigned to the post holder from time to time.
Your Care First Ltd reserves the right to amend this job description from time to time and such changes will be confirmed in writing.
Please note that the post holder share with Your Care First Ltd the responsibility for making suggestions to alter the scope of the post holder’s duties and improve the effectiveness of the post.Training:Assistant Accountant Level 2 Apprenticeship Standard:
Day release at Newcastle Training Centre
On and off-the-job training
Training Outcome:To support and work with our external accountants.Employer Description:Your First Care Limited provide personal care to vulnerable adults in 4 Residential Care Homes within North East.Working Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Support the finance team with a range of day-to-day accounting tasks
Process invoices, payments and expense claims while building accuracy and attention to detail
Reconcile bank statements and help check financial records
Assist with sales and purchase ledger work to keep records up to date
Help prepare financial reports and spreadsheets
Maintain accurate records and organise finance files
Respond to routine finance queries from colleagues
Use accounting software and Microsoft Excel to record and analyse information
Follow company procedures and maintain confidentiality
Apply your apprenticeship learning in the workplace and develop your accounting knowledge
Training:
Your training during the apprenticeship will combine on-the-job learning with off-the-job training
20% of your contracted working hours will be dedicated to the off-the-job training
You will complete your Level 3 Assistant Accountant apprenticeship via a blended learning delivery plan, combining online study with face-to-face sessions at Sutton Coldfield College
Online learning will be delivered by Mindful Education
You will attend Sutton Coldfield College for in-person training sessions
You will develop the knowledge, skills and behaviours required to complete your apprenticeship and succeed in the role
You will apply your learning in the workplace with support from your employer and training provider
Training Outcome:After completing the Assistant Accountant Level 3 apprenticeship, you could progress into roles such as:
Accountant
Management Accountant
Finance Officer
Accounts Technician
Payroll or audit roles
You may also choose to continue your studies with a higher-level accounting qualification.Employer Description:BullionByPost is a Birmingham-based online precious metals retailer and part of Jewellery Quarter Bullion Limited. Founded in 2008, the company has grown from a small start-up in Birmingham’s Jewellery Quarter into one of the UK’s leading online bullion dealers. BullionByPost specialises in the sale of gold, silver, platinum and palladium bars and coins, providing customers with a straightforward, secure and customer-focused way to buy and sell precious metals. The business combines retail, technology, finance, operations, marketing and customer service, creating a diverse and fast-paced working environment. With a strong focus on customer service, innovation and continued growth, BullionByPost offers apprentices the opportunity to develop valuable skills and gain practical experience within an established and growing Birmingham-based business.Working Hours :Monday - Friday, 8:30am - 5:00pm, with a one-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative,motivated....Read more...
Key Responsibilities: Being the first point of contact for customers, providing a friendly and professional service.Answering customer calls and emails with a helpful and professional approach.Managing customer bookings and arranging appointments.Communicating with customers throughout their vehicle service journey.Preparing quotes and supporting customers with pricing information.Updating customer details and vehicle information on internal systems.Supporting invoice processing and payment queries.Ordering vehicle parts and liaising with suppliers.Monitoring stock levels and supporting stock management.Managing returns and following company procedures.Keeping accurate records and ensuring information is up to date.Working closely with technicians and the wider team to support smooth operations.Following up with customers after visits to ensure excellent service.Developing knowledge of automotive services and customer care.Supporting the day-to-day running of the front-of-house service team.Training:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:This apprenticeship offers an excellent opportunity to build a long-term career with Stourbridge Automotive Ltd. As you gain experience, develop your skills, and build your knowledge of the business, there will be opportunities to progress into a more senior role within the company, taking on increased responsibilities and further career development.Employer Description:Stourbridge Automotive Ltd provides a high level of service, offering friendly and accurate vehicle advice for Audi, BMW, BMW MINI, Mercedes, Jaguar, Land Rover and Range Rover (JLR group).Originally established in 2010 by Company Director Neil Fellows, a fully trained and qualified BMW and Mercedes Benz technician, felt he could offer a more personal approach, with a better customer service and more competitive prices being the main focus of the business and as an alternative to the dealerships.Using Stourbridge Automotive Ltd as an independent alternative, will allow you to reduce your vehicle maintenance costs whilst still benefiting from the work being carried out to the manufacturers’ service schedules by our qualified and experienced technicians, from new and NOT affecting your warranty through the BLOCK EXEMPTION RULE.We offer a comfortable first floor waiting room, providing complimentary refreshments, together with a viewing window overlooking the workshop and MOT areas, plus a free Wi – fi service is available to all of our customers to browse the internet or work whilst waiting.Stourbridge Automotive Ltd has developed as a business throughout the years, restructuring and introducing new ideas, to keep in line with both our customer and business needs and celebrates its fifteenth year, this year.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Flexible,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Pharmacy Assistant Apprenticeship - Walker.
About the role:
As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.
You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.
Key duties include:
Supporting customers at the medicines counter and responding to queries
Assisting with the preparation and supply of prescriptions (under supervision)
Handling stock, deliveries and maintaining accurate records
Using pharmacy systems to process prescriptions and sales
Maintaining high standards of cleanliness, health & safety and confidentiality
Working as part of a team to ensure excellent customer service
What we’re looking for:
A genuine interest in healthcare and working with people
Strong communication and customer service skills
Good attention to detail and willingness to learn
Ability to work well in a fast‑paced environment
Reliable, punctual and professional
Basic IT skills
No previous pharmacy experience is required full training is provided.
Apprenticeship details:
Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
Duration: Typically, 15-months
Training delivered alongside your job through blended learning
Apprentices must be able to commit to contracted working hours and guided learning hours
Why apply?
Earn while you learn in a respected healthcare role
Gain a nationally recognised qualification
Develop transferable skills and long‑term career opportunities in pharmacy
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.
Any career progression routes will be discussed upon successful completion of the apprenticeship.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday 9.00am to 6.00pm.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Job Overview:
Phoenix Pro AV are seeking a motivated and enthusiastic Multi-Skilled AV Technician Apprentice to join our growing team.
This is a hands-on role working across a wide range of live events including corporate productions, broadcasts, and live experiences. You’ll gain hands-on experience working on a wide range of events including corporate productions, brand activations, and live experiences across the UK and beyond.
The successful candidate will gain experience in audio, video, lighting, and event infrastructure, supporting the delivery of high-quality technical productions.
This apprenticeship provides structured training alongside real-world experience, developing the skills required to become a well-rounded live event technician.
Key Responsibilities -
Assist with the preparation, loading, and testing of AV equipment in the warehouse
Maintain high standards of equipment preparation, cleanliness, and organisation
Ensure all kit is correctly labelled, packed, and show-ready
Assist with equipment check-in/out using inventory systems (e.g. Current RMS)
Support senior technicians with the installation and setup of audio, video, and lighting systems on-site
Assist with the operation of equipment during live events, under supervision
Help with de-rigging, packing, and returning equipment safely after events
Assist with equipment testing, basic maintenance, and fault finding
Support routine inspections and preparation of equipment to company standards
Work alongside senior technicians to learn best practices in live event production
Gain exposure to technologies such as audio systems, video distribution, and AV-over-IP workflows
Represent Phoenix Pro AV professionally on-site and support delivery of high-quality client experiences
Ensure all work is carried out in line with health & safety standards
Assist with logistics, transport, and stock management
Training:
Blended online class-room based lessons, 1-2-1 delivery and in person observations
If required, maths and English Functional Skills
Minimum off the job training
Training Outcome:
Following the apprenticeship you can expect a career in the live events industry
Employer Description:Phoenix was founded in 2017. Since then we have built the sales business and started the hire and production side of Phoenix in 2020. We can look after all of your production management needs, as well as hire of Sound, Lighting, Video and Broadcast.Working Hours :Monday- Friday 9:00am to 17:00pm
Evening and weekend work will be expected where required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
On a day-to-day basis as an apprentice, you will be responsible for:
Order Processing: Taking detailed customer orders and inputting them accurately into our internal systems. You will utilise your sharp eye for precision to manage sales orders independently following comprehensive training
Customer Interaction & Communication: Acting as a professional point of contact via telephone, email, and digital platforms to assist customers, handle queries, and build positive customer relationships
General Business Administration: Utilising MS Office and internal software to manage data, create documents, maintain confidential records, and support daily business operations
Independent & Responsible Working: Managing your time and priorities to meet deadlines, demonstrating a strong work ethic, professional conduct, reliability, and sound judgement when working solo or within the team
Problem Solving & Quality Control: Reviewing internal order workflows, maintaining quality standards, and proactively identifying ways to streamline administrative processes
Organisation & Coordination: Organising tasks, managing resources, assisting with project administration, and ensuring compliance with key business regulations like GDPR
Professional Growth & Leadership: Demonstrating strong integrity, adaptability, and positive workplace behaviours, laying the groundwork for long-term career progression and future management potential
Training:
All aspects of your training will be delivered on-site with your employer
Earn While You Learn: All your training takes place during your normal working hours—and you get paid for every minute of it.
Mentoring: Most of your week is spent on-site with an expert mentor who will show you exactly how to communicate with customers and staff, use SGM’s IT systems, along with general admin duties.
Dedicated Study Time: We set aside specific hours each week just for you to focus on your coursework, online learning, and workbooks.
Expert Support: You’ll have an assigned Assessor who visits you on-site at least every 10 weeks to check your progress and give you feedback.
Flexible Learning: You can choose the style that fits you best, either a full day of training every 10 weeks or "bite-sized" 2-hour sessions every month.
All of this leads to your Business Administrator Level 3 qualification, giving you a massive head start and the professional credentials to build a great career in the trade.
Training Outcome:
Potential for the candidate to progress through the company and gain experience within all sectors. The main aim is to bring somebody into the team and for them to develop and become a key team member
We are looking to invest our knowledge, skills, and time in the right person. This position has the potential to develop into a successful career for the right candidate with the position growing with the company
Employer Description:At SGM Windows, we manufacture and supply high quality windows, doors and conservatories.
As an independently owned Company, we are able to choose the products we manufacture to best suit our customer requirements, and our own ethos.
Based in Basildon, Essex, we operate from 25,000 sq ft of manufacturing / office space, and supply to double glazing retailers and building companies throughout the South East.
Established in 2004, the business has successfully grown without comprising our core values.
We are committed to manufacturing and supplying high quality windows, doors and conservatories in PVCu and aluminium.
We work closely with our chosen suppliers, to ensure products are innovative, energy efficient, secure and reliable.Working Hours :Monday to Friday
Times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Recruitment Consultant - Bellshill – £28-£30k p/a DoE - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment are currently recruiting for a 360° Recruitment Consultant, to be based at our office in Bellshill. The office works closely with a range of local clients, while actively building new relationships across the area to expand our presence.Do you:Have demonstrable experience working within recruitment?Have a passion for sales and business development?Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment?If the answer to all of the above is YES, we would love to hear from you. In return for your hard work and dedication, we will invest the time needed to ensure your initial learning curve is more than successful, and that you are fully integrated into not only the branch team but the organization as a whole.Your own full UK driving licence is essential, as travel to client sites is required, but when based in the office you will be within walking distance of all local amenities. There is also free parking available, and excellent public transport links.Recruitment Consultant - Role & ResponsibilitiesResponsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people managementPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also.Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.You will also be required to undertake an on-call facility,which is based on a rota, so you will not be on call all the time.Recruitment Consultant - Candidate RequirementsYou will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar roleRecruitment Consultant - The PackageFinancial:Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare:An extra day off during your birthday monthFantastic employee engagement initiativesAnnual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the yearIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphereProfessional Development:Fantastic career development opportunitiesExcellent employee growthContinuous training opportunitiesEmployee mentoringRegular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Role: Venue Manager
Location: Medway
Hours: Full-time - 35 hours per week - Mon-Fri 9 am-5 pm (occasional weekends and nights)
Salary: £32,000 per annum
Contract: 3-Month Temp-Perm (Potential for Perm)
Our client is seeking an experienced and proactive Venue Manager to oversee the day-to-day operation of a busy licensed venue, including bar operations, food, events and evening trade. The successful candidate will take responsibility for ensuring the venue operates safely, efficiently and to a consistently high standard, whilst managing and supporting the venue team.
This is a hands-on comprehensive management position suited to someone with previous experience within a licensed, hospitality, events or similar environment, who is confident managing people, HR, finance, operations, stock, and compliance.
Responsibilities
- Oversee the daily operation of the venue
- Lead, support and develop the venue team, including supervisors, team leaders and operational staff.
- Manage staff rotas, attendance, hours and day-to-day staffing requirements
- Take operational responsibility for events, working closely with organisers, clients and internal teams to ensure successful delivery.
- Coordinate venue opening and closing procedures, ensuring all relevant security, safety and operational checks are completed.
- Manage bar operations, including stock levels, ordering, stock control, cellar management and minimising waste.
- Monitor sales, costs, margins and overall financial performance, contributing to budgets and commercial targets.
- Ensure the venue operates in accordance with licensing requirements, health and safety legislation and internal policies and procedures.
- Develop and maintain effective working relationships with suppliers, contractors, security providers and other external partners.
- Support the recruitment, induction, training, performance management and development of venue staff.
- Maintain high standards of venue equipment, fixtures, fittings and operational areas, liaising with facilities teams where repairs or maintenance are required.
- Develop and implement appropriate risk assessments, emergency procedures and safety measures for venue operations and events.
- Assist with the development and delivery of an ongoing programme of entertainment and events.
- Maintain accurate operational, financial, incident, stock and performance records, providing regular reports to senior management.
- Provide hands-on support during busy periods and events, assisting the wider venue team where required.
Requirements
- Previous management experience within a licensed trade, hospitality, events or similar environment.
- Flexible approach to working hours, with occasional evenings, nights, and weekends.
- Willingness to carry out ad hoc work across other parts of the business.
- Proven experience managing and developing a team.
- Good knowledge of stock control, cash handling, financial procedures and cost management.
- Understanding of licensing requirements and health and safety within a venue environment.
- A proactive, hands-on approach with the ability to lead by example.
- Personal Licence holder, or willingness to obtain one.
- First Aid qualification, or willingness to undertake training.
Benefits
- 25 days' annual leave plus bank holidays.
- Additional privilege leave over the Christmas and New Year period.
- Contributory pension scheme.
- Parking available.
- Potential for the temporary position to become permanent.
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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Administration & Office Support
Managing emails and responding to customer and supplier enquiries.
Maintaining electronic and paper filing systems.
Processing incoming and outgoing correspondence.
Scheduling meetings and preparing meeting notes.
Updating company databases and CRM systems.
Preparing reports, presentations, and business documents.
Import & Logistics Administration
Assisting with the preparation of import documentation.
Tracking international shipments and updating customers on delivery status.
Liaising with freight forwarders, shipping agents, and courier companies.
Monitoring delivery schedules and resolving shipment queries.
Maintaining records of import orders and stock movements.
Supporting customs clearance processes by collating required paperwork.
Customer Service
Acting as a first point of contact for customers via phone and email.
Processing customer orders and enquiries.
Providing updates on delivery times and stock availability.
Handling customer complaints and escalating issues when required.
Building positive relationships with customers and suppliers.
Purchasing & Supplier Support
Raising purchase orders and processing invoices.
Maintaining supplier records and contact details.
Supporting the procurement team with order tracking.
Assisting with supplier performance monitoring.
Obtaining quotations from suppliers and comparing costs.
Finance & Data Management
Inputting financial data into business systems.
Processing invoices and matching purchase orders.
Supporting credit control activities.
Maintaining accurate records and spreadsheets.
Producing reports on sales, imports, and operational performance.
Compliance & Quality Assurance
Ensuring import documentation is accurate and compliant.
Maintaining records required for customs and regulatory purposes.
Supporting audits and compliance checks.
Following company procedures relating to data protection and confidentiality.
Assisting with health and safety administration.
Skills Developed
Communication with international customers and suppliers.
Organisation and time management.
IT and business software proficiency.
Attention to detail and accuracy.
Problem solving and customer service.
Understanding of international trade and import processes.
Teamwork and professional workplace behaviours.
Training:During your apprenticeship, you will be asked to attend college training days for 6 sessions, to support your development and knowledge, between these sessions a specialist assessor will visit you every month at work, to help and support you. Training Outcome:Full time role within the businessEmployer Description:We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK. Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies. We focus on quality products, reliable service and developing long-term relationships with our customers.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Food & Beverage Director - Luxury Lifestyle Hotel, East LondonSalary: NegotiableWe are looking for an exceptional F&B Director to lead the food and beverage operation of a distinctive luxury lifestyle hotel in East London. This is a high-profile leadership role for a commercially astute, guest-focused hospitality professional who understands that great F&B is about far more than service, it is about creating memorable experiences, building destination venues and delivering a strong, sustainable commercial performance.You will take strategic and operational ownership of the hotel's F&B proposition, leading a diverse portfolio of outlets and experiences while playing a key role in shaping the hotel's overall identity and reputation.As F&B Director, you will be responsible for the overall performance, strategy and evolution of the hotel's food and beverage operation. You'll lead from the front, inspiring a talented team and ensuring every touchpoint reflects the standards, personality and ambition of a luxury lifestyle brand.Responsibilities:
Setting and delivering the overall F&B strategy in partnership with the General Manager and senior leadership team.Leading the hotel's restaurant, lounge, bar, events, in-room dining and wider F&B experiences.Driving revenue, profitability and commercial performance across the department.Developing innovative concepts, menus and guest experiences that position the hotel as a genuine East London destination.Building a strong culture of service excellence, creativity, accountability and continuous improvement.Recruiting, developing and retaining high-performing F&B leaders and teams.Working closely with culinary leadership to ensure food quality, consistency and commercial success.Owning budgets, forecasting, labour costs, purchasing and departmental P&L performance.Developing strategic partnerships, activations and collaborations that strengthen the hotel's profile within London's vibrant food, drink and lifestyle scene.Ensuring exceptional guest satisfaction and consistently high operational standards.Working cross-functionally with Sales & Marketing, Rooms, Events and other departments to maximise the hotel's overall commercial performance.
Requirements:
We are looking for a confident and inspiring F&B leader with a strong track record within luxury hotels, lifestyle hospitality, premium restaurants or destination-led F&B businesses.Significant senior-level F&B leadership experience.A proven record of delivering strong commercial and operational results.A genuine passion for food, drink, service, design and contemporary hospitality.Strong financial acumen and experience managing sizeable departmental P&Ls.The ability to develop compelling F&B concepts and turn strategy into commercial reality.Excellent leadership and people-development skills.A sophisticated understanding of the London luxury and lifestyle hospitality market.Energy, creativity and an entrepreneurial mindset.The confidence and credibility to engage with owners, senior stakeholders, operators and industry partners.A hands-on leadership style with the ability to balance strategic thinking with operational detail.....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:At Porsche Centre Cambridge, we are proud to represent one of the world's most iconic automotive brands. Located in Harston, our Destination Porsche Centre offers a modern environment where customers can explore the latest Porsche models, discover Porsche Approved Pre-Owned vehicles, and benefit from expert aftersales support.
Our dedicated team is committed to delivering an exceptional ownership experience, supported by state of the art facilities and highly skilled Gold Technicians who ensure every Porsche receives the highest standard of care.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Patience....Read more...
Customer Service - Taking calls/emails in relation to customer queries about their service
Driver debriefing
Running weekly/monthly weight reports and sending them to clients
Stock checking/management
Office Administration - Setting up of new sites and services on PurGo
Fleet Planning - Speaking to Maintenance Providers regarding ongoing repairs and scheduled Maintenance
Purchasing - Stock, Uniform, Office supplies
Commercial Sales - Helping win new business by producing quotes, schedules and Route Risk Assessments
Training:Business Administrator Level 3.
The apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus, completing necessary mandatory training and units associated with the apprenticeship.The apprentice will be required to complete work towards gaining a full qualification. All other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Attaining a Level 3 Business Admin qualification.Employer Description:In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born.
So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike.
As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base.
But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers.
Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Organisation skills,Administrative skills....Read more...
Supporting Business Analysts and Project Managers with analysis activities across projects and change initiatives within Wolseley
Assisting with the investigation of business processes and problems, gathering information through meetings, workshops, shadowing and reviewing existing documentation
Supporting the documentation of requirements, processes, impacts and analysis outputs, using agreed Wolseley templates, tools and standards
Helping to maintain analysis artefacts, logs and documentation repositories in a clear, accurate and organised manner
Supporting stakeholder engagement activities, including meeting preparation, note‑taking and follow‑up actions, with guidance from more experienced colleagues
Assisting with analysis activities related to testing, business acceptance and transition of solutions into business‑as‑usual operations
Learning and applying core business analysis techniques and ways of working through structured training, coaching and on‑the‑job experience
Building knowledge of Wolseley’s business, operating model and delivery environment, demonstrating increased confidence, judgement and independence over time
Acting professionally at all times, managing time effectively, seeking feedback and taking responsibility for personal development
Performing other ad‑hoc duties as appropriate, including supporting special projects or improvement activities
You’ll be completing a structured training plan, which will be complimented by a Level 4 Business Analyst Apprenticeship, where you will be provided time each week to complete your training activities.Training:Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional that helps organisations deliver business and digital change successfully
Regularly investigate and analyse solutions to ensure the right one is chosen
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops
Tools and technologies learned: Apprentices will learn to use Unified Modelling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE. Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:With 560 UK branches, Wolseley is one of the UK's leading merchants in plumbing, heating, cooling and infrastructure, we've been helping the trade succeed for decades. Over this time, we've built an unrivalled reputation for expert knowledge and customer support.Working Hours :Monday to Friday between 8am - 5pm.Skills: Communication skills,IT skills,Organisation skills....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Manage appointments, update customer records, process orders for glasses and contact lenses, take payments, and support smooth daily store operations.
Dispensing & Technical Skills, Assist customers with frame and lens selection, take precise measurements, fit and adjust frames, perform minor repairs, and ensure all eyewear meets clinical recommendations.
Product & Styling Expertise, Provide confident advice on spectacles, sunglasses, coatings, contact lenses, and accessories, offering personalised styling and functional guidance.
Customer Journey Support, Greet customers, carry out pre-screening tests, explain offers and services, and ensure a friendly, professional experience from entry to collection.
Retail & Team Performance, Drive sales through strong retail skills and needs-based recommendations, while working collaboratively with the team to deliver personalised solutions.
Training Outcome:This Boots Opticians is a friendly, community-focused optical practice operating as a Boots Opticians franchise. We are looking for an enthusiastic Optical Assistant Apprentice to join our team and begin a rewarding career in the optical industry. Has a long-standing roots in the community and experience team.Employer Description:This Boots Opticians is a friendly, community-focused optical practice operating as a Boots Opticians franchise. We are looking for an enthusiastic Optical Assistant Apprentice to join our team and begin a rewarding career in the optical industry. Has a long-standing roots in the community and experience team.Working Hours :37.5 hours per week over 7 days.
Monday, Tuesday, Wednesday, Friday and Saturday, 9.30am to 6.00pm.
Thursday, 9.30am / 10.30am to 6.00pm / 6.30pm.
Sunday, 11.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting the company Executive Assistant with:
Health and safety as well as fire safety and first aid within the office
Maintain and update office risk assessments
Deliver Health & Safety site inductions to new employees and distribute refresher training to current employees
Ensure all building facilities are working correctly and efficiently, e.g. air conditioning and security systems and arrange for annual servicing
Manage waste removal
Record and manage all building utilities
Contact the landlord regarding building maintenance. Improvements and issue
Monitor stock and order supplies for the business (stationery, drinks, cleaning materials etc.)
Record office expenditure and assist the EA in managing the office budget
Coordinate meeting room bookings, facilitate meeting room set up, order refreshments and food & clearing after meetings
Greet visitors upon arrival
Maintain the condition of the office and arrange for necessary repairs
Sort and distribute incoming mail
Coordinate internal and external company events
Tasks set by the senior management team
Updating and testing of the Business Continuity Plan
Producing and updating of department SOPs/Supporting other departments with SOP upload onto Entropy
Supporting the Head of HR and other departments with:
Maintaining workplace accreditations, ISO certifications, and sustainability certifications
Carrying out internal audits to ensure departments follow standard operating procedures - this is in line with our accreditations for ISO14001, ISO9001 and ISO27001 (environmental, quality and security)
Assisting Tender team and sales teams with tender submission information
Carbon impact reporting
Environmental Health & Safety compliance audits
General business admin
Cover for annual leave and sickness within other departments when fully trained (Finance, Client Services, Service Delivery, Commercial)
Training:Business Administrator Level 3.
This is a blended delivery model.
Predominantly, your programme is delivered in your place of work, during working hours. You will have regular meetings with your training specialist and attend monthly online tutorials.
There is a requirement to attend monthly masterclasses. These have been designed to help apprentices to share experiences and working practices and to achieve stronger outcomes on assignments and projects. These masterclasses are held in a venue in central Mansfield.Training Outcome:Upon completion of your apprenticeship further training may be available to you to help further your career.Employer Description:We aim to save time and moneyAll businesses have immediate objectives, and many are centered around selling to or communicating with their customers, or acquiring new ones. The earlier we can be involved in discussing these objectives, the more value we can add by leveraging nearly 20 years of company experience.Working Hours :Monday to Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Marketing ManagerManchesterBrand & Marketing teamEstablished PLCSalary depending on experience, plus performance bonusAIM Smarter is a community-driven technology platform for the promotional products industry. 2,300+ distributor members, brand partners, and modern merch sellers, all under one roof.AIM iQ is the platform underneath it, and it is AI-first: sourcing across a curated network in seconds rather than an afternoon, live inventory, mock-ups generated without waiting on a designer, artwork made print-ready automatically. It is a $28 billion industry served mostly by small, fiercely capable independent businesses. Most of them are still quoting from spreadsheets and chasing stock on the phone.We are growing. We need someone to own how that growth happens.What this role isThis is not a campaign delivery job. It is not a brand role. And it is not a job where someone else owns the number.There are two halves to it and they carry equal weight. The first is reach, the people we need to reach are not one audience. The new entrant solo owner-operator, the seasoned ten-person distributor with a sales floor, the rep inside a member business, the brand partner on the other side of the marketplace. Four different buyers, four different reasons to care, four different campaigns.The second is depth. The moment a distributor lands on the platform or in the network, looks around, and decides whether this changes how they work or becomes another tab or membership they never use.“Acquisition without adoption is a leaking bucket you keep paying to fill. Adoption without acquisition is a very good product too few people have found. This role owns both.”You will work closely with our Brand & Culture Strategist, who owns how AIM sounds and what we stand for. She sets the story. You decide how it reaches people, and whether it worked.What you would actually be doingBuilding and running the acquisition programme end to end through paid, organic, email, partner, events and community. Briefing it, building it, launching it, measuring it, and killing the parts that are not working. Segmenting properly, so that the sole trader and the ten-person distributor are not receiving the same message.Redesigning the journey from sign-up to first sourced product, first quote and first order, and instrumenting every step of it. Building the lifecycle and in-product programmes that drive feature adoption, extra seats, and the move from free to paid. Owning the engagement numbers and reporting them honestly, including in the months they go the wrong way.Turning what you learn from members into something the product team can act on, and turning what the Brand & Culture Strategist gives you into campaigns that land.The kind of person this is actually forYou have spent three or more years marketing a SaaS, platform or marketplace product, and you already think in funnels, cohorts, activation and churn. We are not going to teach you that.You have owned both halves — acquisition and engagement. This is not a role where you can be strong at one and passable at the other. We will test both, separately.You use AI in your own work every day, not occasionally. We will ask what is in your stack, what it replaced, and what you tried that did not work.You are fluent across a modern tech stack including Claude (or equivalent) and HubSpot.You have the temperament for a small, connected team. There are no layers here and nobody else to build the campaign for you. What you contribute to acquisition shows up in the community. What the brand team shapes shows up in your campaigns.You do not need a degree. You need evidence that you have moved a number, and the ability to show us how you did it.What AIM is likeIt is an in-person role because the work requires immersion. You learn by being inside the conversations, the decisions and the dynamics. The team is connected, and departments do not operate in silos here.This is an established company with real infrastructure and industry relationships, backed by a listed group. But it has huge goals, and it wants people with the drive to help shape that.Most of our members are in North America, so it’s not unusual to find yourself finishing later to overlap with them and our US team, and you would travel to industry events in the US and the UK a few times a year. Alongside the salary there is a performance bonus, split evenly between the acquisition and the engagement side of the job, and access to a technical team to build an AI-native marketing function properly.How to applySend your CV, but do not let it do all the talking. Alongside it, send us half a page or better still a short video on one campaign or programme you owned end to end. What you were trying to move, what you did, and what actually happened. Including the parts that did not work.We are far more interested in how you think than in a cover letter.AIM Smarter is based in Manchester. This role requires you to be Manchester-based and in the office. Remote applications will not be considered. Applicants must have the right to work in the UK; we are not able to offer visa sponsorship for this role.AIM Smarter is an equal opportunity employer. We welcome applications from every background and are glad to make reasonable adjustments at any stage — just tell us what you need. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
JOB DESCRIPTION
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all.
The primary result expected from the Quality Manager will be to formulate quality control policies and control quality of laboratory and production efforts by planning, directing, and coordinating quality assurance programs.
Typical tasks for this position include (but are not limited to) the following:
Direct product testing activities throughout production cycles.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Confer with marketing and sales departments to define client requirements and expectations.
Create and implement inspection and testing criteria or procedures.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Document testing procedures, methodologies, or criteria.
Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person.
Maintain a good record of attendance and punctuality.
Learn all manual tasks performed within the department.
Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures.
Treat people with dignity and respect.
Conduct all business with integrity.
Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities.
Follow all safety procedures and company policies.
Required Experience:
BS in Chemistry, Chemical Engineering, or Business Management.
5-7 years of management experience in manufacturing/chemical processing environment.
Ability to supervise/manage diverse group of associates and managers.
Significant experience with quality programs.
Good written and verbal communication skills.
Proven abilities to successfully drive continuous improvement, manage multiple priorities, and multitask.
Ability to work well with other peer groups.
Knowledge of industrial safety regulations.
Salary Target Range: $120,000 - $140,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers paid holidays and floating holiday(s) each year. You are also eligible to earn vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Use a range of Microsoft Office applications, including Word, Excel and PowerPoint, alongside recruitment software and online platforms
Support the sourcing of suitable candidates through job boards, social media, databases and other recruitment channels
Conduct telephone screening interviews to assess candidates’ experience, skills, availability and career aspirations
Create, advertise and manage engaging job vacancies across a range of recruitment platforms
Review and shortlist applications, matching candidates to suitable opportunities within the construction industry
Assist with candidate registration, right-to-work checks, ID verification and other compliance documentation
Liaise with internal departments, including payroll, to ensure candidate information and records are accurate and up to date
Maintain and regularly update the company database with accurate candidate and client information
Provide a high standard of customer service and build positive relationships with candidates and clients throughout the recruitment process
Develop the skills and knowledge required to independently manage recruitment campaigns and support the successful filling of vacancies
Work towards individual and team objectives while maintaining high standards of service and professionalism
Develop a strong understanding of Caval’s recruitment processes, compliance requirements and the construction recruitment sector
Support the wider team with general administrative duties, including maintaining records, preparing documents and managing correspondence
Assist with producing reports and monitoring recruitment activity using Microsoft Excel and internal systems
Prioritise tasks effectively, manage deadlines and ensure all candidate and client information is handled accurately and confidentially
Training:Business Administrator Level 3.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
Off-the-job training will follow the time allocations outlined in the occupational standard.
On the job and off the job training will be delivered in the workplace.Training Outcome:We’re committed to supporting your development beyond the apprenticeship. As you build your experience and confidence, you’ll have the opportunity to progress within the recruitment team, taking on greater responsibility and developing your skills in recruitment, sales, business development and relationship management. Successful completion of the apprenticeship can provide a strong foundation for a long-term career with Caval, with clear opportunities to grow and progress within the business.Employer Description:Caval is a leading specialist recruitment consultancy dedicated tothe construction and built environment sectors. With offices inManchester and Leeds, we partner with some of the UK's mostrecognised construction contractors, developers and consultancies,providing high-quality recruitment solutions across a range ofdisciplines.We're passionate about developing talent, and this apprenticeshipoffers a tried and tested, excellent opportunity to build a rewardingcareer in recruitment. If you're ambitious, confident, enjoyspeaking to people and are looking for a career where your hardwork is recognised and rewarded, we'd love to hear from you.Working Hours :Monday to Friday, 8am - 4.30pm
Potential need to switch within 1-hour later, but never evenings,
weekends, bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Confident telephone manner,Self-motivated,Enthusiastic....Read more...
Assist with planning forthcoming service schedules to help ensure engineers' time and travel are organised efficiently.
Help coordinate field engineers' weekly and daily schedules.
Learn how to balance planned preventative maintenance and routine servicing with reactive breakdowns, urgent jobs and changing customer priorities.
Monitor engineer schedules throughout the working day and assist with changes caused by cancellations, job overruns, emergency call-outs, engineer availability and customer requirements.
Develop the ability to plan engineers geographically, helping to minimise unnecessary travel and maximise productive working time.
Learn how work is allocated according to engineer availability, location, skills, experience and individual job requirements.
Communicate with field engineers regarding schedules, appointments, job information and changes.
Liaise with customers by telephone and email regarding service, maintenance and breakdown visits.
Contact customers to confirm planned service appointments.
Assist with rearranging appointments when schedules or customer requirements change.
Keep customers informed of changes or delays and develop the skills required to manage customer expectations professionally.
Help monitor upcoming service and maintenance requirements to ensure scheduled work is planned within the appropriate timescales.
Assist in checking that jobs are ready for engineer attendance, including relevant customer information, site requirements and parts or materials where applicable.
Work with the Stores team to help ensure engineers have the necessary parts and materials for scheduled work.
Work with colleagues across Service, Stores and Sales to help coordinate customer requirements and engineer workloads.
Create, update and maintain customer, service job and engineer scheduling information within company systems.
Assist with monitoring outstanding jobs and arranging follow-up visits where additional work is required.
Learn how service performance is monitored, including outstanding work, overdue services, response requirements and engineer utilisation.
Identify problems or issues and escalate them to the Service Coordination Manager or an appropriate member of the team.
Carry out accurate data entry, record keeping and general Service Department administration.
Undertake other reasonable administrative duties to support the Service Department and your development throughout the apprenticeship.
Training Outcome:Our aim is to develop the successful apprentice into a confident and capable Service Planning Coordinator.
Throughout your apprenticeship, you will gradually progress from supporting the planning team with administration and customer communication to taking greater responsibility for engineer schedules, customer requirements and day-to-day service coordination.
For the right person, this apprenticeship provides an opportunity to develop valuable skills and establish a long-term career within Direct Air & Pipework Ltd.Employer Description:Direct Air is a full service compressed air company providing the supply, installation and ongoing maintenance of compressed air equipment. We see ourselves as an extension of our customers engineering team. We work nationwide and have 3 premises in both Coventry and Cheltenham.Working Hours :Monday to Friday
Business core working hours between 7am-4:30pm
Start and finish times will be agreed within these hours
Early finish on Fridays, with the finishing time dependent on start time
No evening or weekend workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Due to continued growth within HycAero we are looking for a Business Administration Apprentice to join our aerospace manufacturing business.
Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers. If you are looking to develop your skills as an Administrator, in a business with excellent growth opportunities across a range of industrial sectors, and like the sound of an attractive salary, contributory pension, excellent benefits and the opportunity to learn from great colleagues, then please review the job outline below - we’d love to hear from you!
This is an exciting opportunity for someone at the beginning of their career who wants to develop a broad understanding of how a specialist aerospace manufacturing business operates. The role will initially focus on learning our bespoke business systems and supporting day-to-day administration, before progressively developing into production planning, scheduling and customer-facing responsibilities.
The successful apprentice will gain experience across different areas of the business, developing the knowledge, confidence and commercial awareness required to progress into a Production Controller role.
You will work closely with colleagues across the business and gain an understanding of how customer requirements, production capacity, quality, delivery and internal priorities all interact to ensure work is completed efficiently and on time.
Primary responsibilities
Learning to use HycAero's bespoke software and business systems.
Carrying out general business and production administration.Booking in purchase orders and ensuring information is accurately recorded.
Maintaining accurate records and updating internal systems.
Supporting the administration of customer orders and requirements.
Developing basic communication skills when dealing with customers and suppliers.
Assisting colleagues with day-to-day administrative and operational tasks.
Learning how information flows between sales, purchasing, production, quality and other departments.
Developing an understanding of the aerospace manufacturing environment and the importance of accuracy, traceability and attention to detail.
Training:The apprentice will study the Level 3 Business Administration Apprenticeship.
Day-release training will take place on Thursdays at Burnley College.Training Outcome:Potential progression into full-time employment on successful completion of the apprenticeship.Employer Description:Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities, and energy. With operations in more than 30 locations, across 5 continents, Score Group supports a global customer base.
HycAero primary focus is on special processing of civil airframe, defence and commercial components and ancillary equipment. Specialist activities include engineering and design, advanced manufacturing, the application of protective treatments and component repair.Working Hours :Monday to Thursday, 8am-4.30pm. Friday, 8.00am - 12.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Prioritise tasks,Work to deadlines,Planning skills,Positive attitude,Willingness to learn,Reliable,Punctual,Professional....Read more...
The Finance Administrator Apprentice will work closely with the Accountants. You will use a range of software - (full training will be provided), Microsoft Office and a company email account - to help maintain accurate business and financial records and consistent administration processes throughout the business. You will also cover the reception desk and welcome visitors.
Duties and responsibilities will include but are not restricted to:
General reception duties, including:
Answering incoming calls, receiving deliveries, and greeting visitors
Liaising with clients and HMRC via telephone, email, and letter
Administration of client records
Assisting in accounts preparation
Administration of sales ledger
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Level 2 Accounts / Finance Assistant Apprenticeship Standard, which includes:
Level 2 AAT Foundation Certificate in Accounting
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Possibility to progress to higher level AAT qualification upon completion of the level 2 for the right candidate
Employer Description:We are a Chartered Accountancy practice. TJI Associates are regulated by The Association of Chartered Certified Accountants. We specialise in the provision of accountancy and tax support services to small and medium-sized businesses, personal taxpayers and the self-employed. We pride ourselves on offering a quality, personal service with over twenty years’ experience of accounts preparation and taxation. Our services include the preparation of monthly management accounts, tax advice, end of year accounts, self-assessments, tax returns, bookkeeping, start-ups, VAT, PAYE, payroll, Sage software set-up and advice. Our ethos and working practices are modern and progressive. We are a motivated, cohesive, and dynamic firm who work with and for our clients in ways that seek to advance traditional notions of accountancy, with a focus on client relationships. We value business continuity and staff and client relationships. We train and develop our people in order to focus on staff retention, unlike some of the bigger accounting firms. All our staff enjoy working with TJI Associates and this is evident in the way the company deals with its clients. We work much more closely with our clients than traditional accountants. We have a smaller number of clients than big partner firms and are selective about our clients. We like to know a business inside out so we can identify opportunities as well as identify and remedy problems. Working Hours :Monday - Friday, 09:00 - 17:00, with a 1-hour lunch break.Skills: IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Paul Rigby Hyundai are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if needed
The training will take place at the work place with 1:1 support and monthly teams calls.
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:A family-run business proudly representing the Hyundai brand since 1996 in Bromsgrove. In 2025, we expanded with a second location in Stratford-upon-Avon, continuing our strong commitment to exceptional customer service.
Get in touch with our team today or visit us at either of our dealerships in Bromsgrove and Stratford-upon-Avon. Our sales and service departments have a longstanding history of delivering outstanding experiences. Meet our dedicated team members below, who provide this level of service every day.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills
You also should be IT literate (although full training will be provided)
We are looking for people who are passionate about our industry and our brand
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship.
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team Working Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
