You will work alongside an experienced team, learning how to provide excellent customer service, communicate confidently with customers and support the day-to-day running of the business.
Your duties will develop as you progress through your apprenticeship and will include:
Responding to customer enquiries by telephone and email
Providing friendly, professional and helpful customer service
Helping customers with product, order and delivery enquiries
Processing customer orders and updating customer information
Resolving customer queries and problems efficiently
Developing positive relationships with customers
Working closely with other members of the team to achieve individual and company targets
Maintaining accurate information on company systems
Carrying out general administrative duties
Learning about the company's products, services and processes
Supporting the wider customer service and sales team when required
Completing all training, coursework and assessments required as part of the apprenticeship
Preparing for and completing the End Point Assessment
Training:Training will be delivered either face-to-face or remotely via Teams in the workplace. You will receive monthly visits from a qualified assessor.Training Outcome:Potential permanent position following successful completion of the apprenticeship programme.Employer Description:We are a leading printer consumables company, supplying a wide range of printer cartridges, toner and related products to customers across the UK.
We pride ourselves on providing excellent customer service and are looking for an enthusiastic Apprentice Customer Service Advisor to join our friendly team at our office in Atherton, Manchester.Working Hours :Monday to Thursday 9am-5.30pm
Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Keen to learn,Reliable and punctual....Read more...
Responding to new employee enquiries via telephone, email and online channels in a timely and professional manner
Completing onboarding administration accurately and supporting the preparation of monthly reports
Supporting the Welcome Team with sales quotations and related administrative tasks
Monitoring shared inboxes and distributing enquiries to the appropriate team members
Gathering and reviewing relevant information to respond to product and service enquiries
Complying with all relevant legislation, codes of practice and internal policies, including Information Security and Quality requirements
Training:
Work towards your Business Administration Level 3 qualification
Training Outcome:
You have a number of career paths at Giant, including Welcome Team Advisors or moving into other operational, compliance, customer service or administrative roles across the wider Giant businesses
You can achieve this by consistently meeting or exceeding your objectives, growing in your role and with great emphasis on how you demonstrate the Giant people values
Employer Description:About us
Incorporated In 1992, Giant Group is a workforce management solutions provider, dedicated to transforming the way businesses manage their global contingent workforce.
We’re proud to offer a scalable end-to-end solution, including vendor management, screening, timesheet, bill and pay as well as a range of global employment options. Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience.
We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain compliant.
To understand more about Giant Group and our services please browse our website at: www.giantgroup.comWorking Hours :Monday - Friday 9.00am - 6.00pm (rotational shift).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Day-to-day tasks will include:
Working to agreed safety principles and rules and influencing colleagues to do the same
Working to agreed quality policies and specifications
Help investigate, analyse and drive continuous improvement across the production environment
Define and assist in collating and updating Standard Operating Procedures, Centreline, Process Fault Trees and Downtime recording
Support with daily/weekly machine autonomous maintenance check/shifts, inspectors highlighting any defects immediately via the work request system
Working with continuous improvement of efficiency, cost and material usage
Operating machines on the production line and maximising the output of the machines
Training:This is a level 2 Lean Manufacturing Apprenticeship delivered over a duration of 12 months. The apprentice will be required to attend the training centre, In-Comm Training and Business Services, Telford, TF3 3AJ, 1 day per week.Training Outcome:
Full-time position as a Technical Operator once this apprenticeship is successfully completed
You will become a subject matter expert with further development within the company for the right candidate
Employer Description:SINCE 1974 NORTHWOOD HAS EVOLVED FROM A HUMBLE PAPER SALES START-UP, TO A MARKET LEADER OFFERING OUR CUSTOMERS A SUSTAINABLE AND FULLY INTEGRATED SUPPLY CHAIN SOLUTION.
We manufacture the paper products that make a real difference to those working across a number of sectors including education, leisure, food & catering, commercial, industrial and healthcare.Working Hours :6.00am to 6.00pm.
4 days on, 4 days off shift pattern.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ambitious,Motivated to learn,Punctual and reliable....Read more...
A Pharmacy Counter Assistant typically handles the following day-to-day duties:
Serving Customers - Helping customers at the pharmacy counter, answering basic health and product queries, and offering over-the-counter advice (within training limits)
Processing Transactions - Handling payments and recording sales accurately
Supporting Prescription Services - Assisting in preparing and labelling prescriptions under pharmacist supervision
Stock Handling - Replenishing shelves, checking expiry dates, and keeping the pharmacy clean and organised
Administrative Support - Updating records, booking repeat prescriptions, and helping with paperwork as needed
Learning & Development - Completing apprenticeship training and applying new knowledge in the pharmacy setting
Their focus is on excellent customer service, supporting pharmacy operations, and learning the foundations of healthcare service
Training Outcome:Customer Service Lead. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :The applicant will work between 8:30am and 6:30pm, depending on the shift pattern. Hours will vary within this period in line with the rota, and occasional bank holiday work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Visiting new and existing clients at their premises to build a clear picture of their needs
Identify, assess and select appropriate temporary workers, ensuring they match client requirements
Delivering a high-quality service in line with company valuesWith support, working towards realistic sales targets tailored to your experience
Training:
Level 3 Recruiter Apprenticeship Standard
Level 3 Certificate in Principles of Recruitment
You will spend between 8 and 10 days in your first year at our People Services Centre in the West Midlands with our in-house training team
Functional Skills in maths and English, if required
Training Outcome:
Challenging & Rewarding Career – Work with businesses to provide workforce solutions and change lives by connecting candidates with great opportunities
Full 360 Recruitment Experience – Gain hands-on experience in both client and candidate management
Uncapped Earning Potential – Competitive commission structure based on success
Structured Career Growth – Clear salary progression and long-term development
Industry-Leading Training – Gain professional recruitment qualifications
Employer Description:Join one of the UK’s largest and most successful recruitment businesses, with a nationwide network of over 85 branches and a team of 700 talented professionals. Thrive in a supportive team environment with endless opportunities to grow and succeed. Benefit from exceptional training and guidance from our award-winning Training Team, ensuring you’re equipped to achieve your full potential!Working Hours :Monday - Friday, 8.00am - 5.00pm, with an hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Help to ensure that projects are planned and completed in a timely, safely manner
Study daily diary to record site events and requirements
Learn standards for inspections of all operations to ensure they are carried out in a safe manner
Comply with the site-specific environmental action plan requirements
Understanding of site boundaries, access points and site office procedures
Build relationships with other business unit teams like sales and commercial
Liaise with site management team to prepare for inspection visits
Manage and co-ordinate the safe and tidy storage of material delivered to the site
Shadow and report to the business unit production director on specific development targets and objectives
Training:
This apprenticeship is a standard qualification titled "Construction Site Supervisor" at Level 4 which is equivalent to an HNC
Level 4 qualification in Construction and Built Environment
Weekly day release
Training Outcome:
Typically, you would advance onto a 3-year program of training, to gain a Level 5 & 6 qualification in a Construction subject
Level 6 is a degree
Employer Description:CoTrain is a program under SECBE . As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :Monday - Friday, 7.30am - 5.00pm working week, with one day being spent at college to gain the qualifications for this apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Initiative....Read more...
Purchasing & Purchase Ledger • Prepare supplier payment runs in accordance with company procedures. • Reconcile supplier statements and investigate discrepancies. • Ensure payments are accurately reconciled with receipts and supporting documentation. • Send supplier remittances following payment processing. • Set up suppliers within Sage. • Assist in implementing and maintaining supplier invoice approval processes. • Support the operations team with processing supplier invoices. • Export purchase invoices in a timely manner.
Sales Ledger & Credit Control • Export sales invoices in a timely manner. • Set up new clients within Sage promptly and accurately. • Maintain and update the debtor spreadsheet on a daily basis. • Chase outstanding invoice payments from clients professionally and efficiently. • Send client statements and support with account reconciliations. • Assist in resolving client invoice queries. • Monitor group and credit control inboxes. • Assist with credit checking.
General Finance & Reconciliations • Post daily bank transactions accurately within Sage. • Complete fortnightly bank reconciliations. • Support the finance team with maintaining accurate financial records and documentation. • Assist with processing expense payment runs. • Review and process staff expense claims in line with company policy. • Support with VAT return preparation and related reconciliations.
KPI Reporting & Management Accounts Support • Assist with KPI and system reporting. • Support the Finance Manager with analysing and producing monthly performance reports, including productivity reporting and work won reports. • Assist in the preparation of management accounts. • Support with posting journals and maintaining the fixed asset register. • Review and maintain Sage nominal ledgers. • Assist with other finance administration tasks. GENERAL RESPONSIBILITIES AND KPI’S This aspect of the role is focused on maintaining high standards of professional development, collaboration, and customer service, while ensuring compliance with company policies and health & safety regulations. These general responsibilities are non-negotiable performance standards that ensure consistent delivery of high-quality work, customer satisfaction and operational efficiency. These responsibilities will guide your performance, help you stay aligned with the company’s values, and provide a framework for personal and professional development.
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process. The knowledge units will be delivered at the EMA training hub in Derby, or online (depending on apprentices’ location) through day release. AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit) Principles of Bookkeeping (Level 2 Unit) Management Accounting Techniques Financial Accounting: Preparing Financial Statements Business Awareness Tax Processes for Business Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programme Employer Description:MEC Consulting Group Ltd stands as a beacon of excellence in the field, offering a multidisciplinary approach to engineering and environmental consultancy. The firm is dedicated to delivering technical solutions that span a wide spectrum of projects, encompassing the private and public sectors. These projects range from residential and commercial ventures to industrial, retail, leisure, education, and healthcare endeavours.
What sets MEC apart is its commitment to harnessing the diverse skills, technical expertise, and collective experience of its dedicated teams. The company's primary focus is on delivering tangible results and fostering collaboration to develop innovative, sustainable, and cost-effective solutions. MEC's unwavering dedication to supporting its clients in achieving their goals remains at the heart of its mission, ensuring a bright and prosperous future under the stewardship of Alex Bennett.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for a motivated and detail-oriented apprentice to join our team.
Your responsibilities will include:
General Bookkeeping: Utilise top software packages like Xero, QuickBooks, and FreeAgent to manage sales, expenses, and bank reconciliations for our clients
VAT Returns: Prepare and submit VAT returns accurately and on time.
Payroll Processing: Prepare and submit payroll for our diverse client base
Company Filings: Manage the preparation and submission of confirmation statements for our Limited Company clients
Tax Returns: Prepare self-assessment tax returns including a range of income sources
Limited Accounts: Assist in the preparation of basic company accounts and corporation tax returns
Client Interaction: Answer client queries via phone and email, providing excellent customer service
HMRC Communication: Liaise with HMRC to resolve any issues effectively
Administrative Support: Help with client onboarding, answering phones, and handling mail
Training Outcome:Upon completing Level 3 AAT, we will consider advancing the candidate to Level 4 AAT, and potentially towards ACA, depending on their performance and alignment with the business’s needs at each stage.Employer Description:We are a dynamic accountancy firm located in Wokingham, dedicated to supporting a diverse range of businesses, including start-ups and limited companies. Our comprehensive services include annual accounts, tax returns, payroll, VAT, and bookkeeping. Our aim is to provide 100% customer satisfaction.
Our culture is very important and we feel it sets us apart from other firms. All of the below are critical for our team members to possess:
Work Ethic & Accountability: We expect dedication, hard work, and responsibility in all tasks.
Work Quality: We strive for excellence in every aspect of our work.
Team Player: We foster a collaborative environment where teamwork is essential.
Client Relationships: We prioritise building and maintaining strong, positive relationships with our clients.
Continuous Learning & Self-Improvement: We encourage ongoing education and personal development.
Business Development: We seek innovative ways to grow and improve our services.
If you possess these qualities and are looking to be part of a forward-thinking team, we would love to hear from you.Working Hours :Hours/Week: 37.5 (9.00am - 5.30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Provide day-to-day administrative support to different departments across the business.
Answer telephone calls and respond to emails in a professional and helpful manner.
Maintain accurate records, spreadsheets and information on company systems.
Assist with customer orders, quotations, invoices and general correspondence.
Support the sales, purchasing, finance and customer service teams with administrative tasks.
Prepare documents, reports and other information using Microsoft Office, including Word and Excel.
Liaise with customers, suppliers and colleagues to help ensure information is communicated accurately and on time.
Assist with filing, data entry and maintaining organised electronic and paper records.
Develop strong communication, organisation, time-management and problem-solving skills through practical experience and apprenticeship training.
Training:The apprentice will work towards the Level 3 Business Administrator Apprenticeship Standard. Training will be provided by The College of Animal Welfare (CAW) Business School in Huntingdon.
The apprentice will develop practical skills and knowledge in business administration, communication, organisation, IT, project support, business processes and working effectively with colleagues and customers.
On successful completion of the apprenticeship, the apprentice will achieve the Level 3 Business Administrator qualification.Training Outcome:The successful apprentice will be offered a full-time permanent position on successful completion of the apprenticeship, subject to satisfactory performance. The successful candidate will have the opportunity to develop their career within Lil Packaging, with the department and future role agreed based on their skills, interests and the needs of the business.Employer Description:Manufacturer of cardboard and corrugated packaging. We specialise in bespoke prestige packaging for online commerce as well as supply our own stock range on our web site.Working Hours :Monday to Thursday, 8:55am–5:00pm and Friday, 8:55am–4:30pm, with a 30-minute unpaid lunch each day. Apprenticeship training is included within normal working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Time management,Friendly and approachable,Reliable and punctual,Positive and enthusiastic,Organised and methodical,Professional and polite,Hardworking, willing to learn,Adaptable and flexible,Confident communication,Positive attitude to teamwork,Keen to develop a career,Independent and Teamwork,Willing to learn new systems,Microsoft Office skills,Prioritisation skills,Able to meet deadlines,Follow company procedures,Learn about areas of business....Read more...
Keyword research/Google Analytics
Help support back end and front end of website
Marketing campaigns
Creating engaging blog posts
Market research on products
Managing the Social Media platforms
Assisting with producing promotional information, including leaflets and company brochures
Dealing with customer enquiries over the phone and face to face
Ordering products and negotiating with suppliers
Preparing quotations
Assisting with product videos for YouTube
Offer suggestions to streamline processes, be innovative
Processing sales orders and website orders on the day of request
Arranging couriers
Gaining the technical knowledge required to deliver an excellent service to all customers
Training:You will undertake the Multi-channel Marketing level 3 apprenticeship, which includes:
Multi-channel Marketer Apprenticeship Standard Level 3
Functional Skills in maths and English if required
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Delivery method and location of delivery to be confirmed
Your training will include gaining internationally recognised Level 3 qualification
Training Outcome:Potential for permanent employment after apprenticeship.Employer Description:At Atlas Ceramics we import and distribute high quality products to support the tiling industry.
These products include Polished tiles, Matte tiles or Satin tiles for the wall and floor, ceramic and porcelain tiles, natural stone and mosaics, from Italy, Portugal, and Spain.
These products are suitable for every area of the home, especially the kitchen and bathroom.
We also hold all the ancillary products that you will need to complete your project, such as Weber adhesives, grouts and levelling compounds.
We quickly turn around orders with ease and due to our strong relationships with other suppliers, we can offer a wide range of high quality material for all your needs.
We are always keen to source new tiles to add to our ranges and by keeping updated with the ever changing designs and options supplied by the factories, we are familiar with many of the different products available.Working Hours :Monday to Friday, 8.00am - 5.00pm (1-hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Basic HTML/CSS/SEO knowledge....Read more...
An opportunity has arisen for a Mortgage Advisor / Mortgage Consultant to join an independent mortgage and life insurance advisory firm providing whole-of-market advice across purchases and remortgages.
As a Mortgage Advisor / Mortgage Consultant, you will provide professional mortgage advice while managing client relationships and supporting their ongoing mortgage requirements.
This is an office based, permanent role offering a basic salary of £30,000 and OTE circa £60,000 - 63;70,000 plus benefits.
This is a relationship-focused role with no cold calling or individual sales targets, centred on providing quality mortgage advice and looking after clients.
You will be responsible for:
* Developing strong, lasting relationships with clients.
* Supporting existing clients with their ongoing mortgage requirements.
* Working collaboratively within a supportive team.
* Ensuring a positive client journey from initial contact through to completion
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Specialist, Mortgage Broker jobs or in a similar role.
* Approx. 1 year of whole-of-market mortgage experience.
* CeMAP or an equivalent mortgage advice qualification.
* A strong customer-focused approach with the ability to build lasting relationships.
What's on offer:
* Competitive salary
* Company pension
* Free parking
* Employee mentoring programme
* Supportive and friendly working environment
* Established client base and consistent flow of business
This is an excellent opportunity for a client-focused Mortgage Advisor / Mortgage Consultant to join a company where long-term relationships come first.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Business Development Consultant – Drug Delivery Devices – Cambridge
We are seeking a Business Development Consultant to drive new business and take ownership of Programme Management activities for the development of next‑generation Drug Delivery Devices.
Based in Cambridge, you will lead multidisciplinary teams of engineers, scientists and physicists who are developing industry‑disrupting medical technologies, with a strong focus on Drug Delivery innovation.
Alongside managing programmes, you will remain hands‑on during project delivery, working closely with the team. Part of your remit will also include supporting and developing junior colleagues, so experience mentoring or peer‑managing others would be highly advantageous.
You will have begun your career in the Medical Devices sector as an engineer, designer, scientist or in another role where you were directly involved in developing new devices from concept. You will then have transitioned into a commercially focused position such as Business Development or Sales.
This role centres on selling services and expertise rather than a physical product. Key skills include Business Development, Programme Management, Leadership and R&D Design experience.
The organisation offers an excellent salary and benefits package, enabling you to focus on delivering high‑impact work. Benefits include enhanced pension, life assurance, medical insurance and a range of additional perks expected from a larger, well‑established company.
Candidates I have previously placed with this organisation have enjoyed exceptional career and skills development. Several have even gone on to lead spin‑out ventures — a rare and exciting opportunity.
I anticipate strong interest in this position, so if it aligns with your experience, I recommend applying promptly.
To explore this opportunity further, contact Andrew Welsh, Director of Medical Devices, Biotech and DeepTech Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your CV and a member of our team will be in touch to discuss next steps.....Read more...
General Manager – All-Day Café, Bar & Restaurant - £40,000 + BonusWhite City, London | £40,000 + Benefits | Sundays OffWe’re looking for a brilliant General Manager to take the reins of a stylish, modern all-day hospitality venue in the heart of White City.This is a genuinely varied operation – starting the day with speciality coffee and brunch, moving into busy lunches before transitioning into after-work drinks, cocktails, craft beer, wine, pizzas and sharing plates in the evening.It’s the perfect role for a hands-on, energetic GM who loves creating a great atmosphere and building a strong local following.The Role
Full ownership of the day-to-day operationLead, motivate and develop a passionate teamDrive sales, profitability and commercial performanceMaintain brilliant standards across food, drink and serviceBuild relationships with the local community and surrounding businessesDevelop the venue’s daytime, evening and events tradeCreate a warm, welcoming culture for both guests and the team
About YouWe’re looking for an experienced General Manager or strong AGM ready to step up, ideally from an all-day café, restaurant, bar or quality casual dining background.You’ll be commercially switched-on, naturally hospitable and comfortable running a business that changes throughout the day.The Package£40,000 salary Closed every Sunday Great Monday–Saturday trading pattern Fantastic White City location Opportunity to put your own stamp on a growing operationIf you’re looking for a GM role with plenty of variety, autonomy and the rare bonus of every Sunday off, we’d love to hear from you.....Read more...
Process purchase invoices and maintain accurate accounting records
Assist with supplier payments and reconcile supplier statements
Carry out bank reconciliations and investigate differences
Support the sales ledger and credit control process
Deal with routine supplier and internal accounts queries
Process staff expenses and other financial transactions
Provide general support to the finance team
As experience develops, assist with month-end work including journals, accruals and prepayments, VAT returns and preparation of management accounts
Training:The apprentice will work towards the AAT Level 3 Diploma in Accounting with First Intuition. Taught study sessions will take place during paid working hours at First Intuition’s Sheffield centre, 18 Hawley Street, Sheffield, S1 4WP. The exact training timetable is being finalised, with study expected to begin in autumn 2026. Learning will be supported by practical experience and development in the workplace.Training Outcome:Our intention is to develop the successful apprentice into a long-term member of our finance team. Following successful completion of AAT Level 3, we would expect to support progression to AAT Level 4 and, subject to performance and suitability, ultimately towards the ACCA professional qualification. The role would develop alongside their studies, with increasing responsibility and exposure to more advanced accounting work.Employer Description:Dransfield Properties is an award-winning property development and investment company based at Fox Valley in Stocksbridge, Sheffield. Established in 1992, we specialise in town centre regeneration and own and manage a portfolio of retail, leisure, office and residential developments across the UK. The apprentice will join an experienced finance team at our head office and gain exposure to the accounting and financial management of a varied property portfolio.Working Hours :Monday to Friday, 8.30am to 5.30pm, with a one-hour unpaid lunch break. Training and study time will take place within normal paid working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Willingness to learn....Read more...
Assist with processing daily financial transactions
Support purchase ledger and sales ledger activities, including invoice and payment processing
Maintain accurate financial records using the company’s operating system
Managing confidential files and records efficiently
Assist with bank and ledger reconciliations
Assist with invoice finance reporting and reconciliations
Basic payroll administration
Support month-end activities, including preparation of journals and report creation
Support quarterly VAT submission process
Support preparation of basic financial reports
Provide general administrative support to the Finance and Operations Team
Assist with audits and other financial reviews
Processing and reconciling company credit card statements
Respond to internal and external financial queries via telephone or email
Supporting continuous improvement of administrative processes
Any ad hoc tasks required by the business
Training:
Assistant Accountant level 3 standard
Off-the-job training will follow the time allocations outlined in the Occupational Standard
Tutor support via online platform 'bud'
Training Outcome:Permanent role considered on completion of the apprenticeship.
Higher-level qualification available. Employer Description:Midas Displays is a specialist electronics company, designing, manufacturing and supplying high-quality display products and accessories for a broad range of applications and markets.
We pride ourselves on providing a fast, reliable service supported by exceptional technical and commercial expertise, delivered with a personal touch. Our UK-based engineering team helps customers reduce development time through technical support, demonstration equipment and value-added solutions.Working Hours :Monday - Thursday 8:30am-5pm
Friday 8:30am-12:30pm.
34 hours per week total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Order and source parts for a wide range of Porsche models from a variety of suppliers
Progress parts orders, receive and check deliveries, book parts onto jobs, and store and issue parts and consumables
Work closely with our technicians to identify and prepare the correct parts required for workshop jobs and estimates
Assist with stock control, parts returns and supplier communication by telephone, email and in person, using a range of software systems
Help keep the parts department and workshop clean, tidy and organised, and wash and prepare customer and sales vehicles when required
Develop customer service and business administration skills, while assisting with basic diagnostic scans, vehicle checks and other day-to-day workshop tasks under supervision
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Following successful completion of your apprenticeship, there may be opportunities to progress into permanent employment, allowing you to continue developing your skills, advance your career and work towards your ambitions within the motor industry.Employer Description:Cotswold Porsche Specialists is an established independent Porsche specialist providing servicing, diagnostics, repairs and maintenance for Porsche vehicles. With a knowledgeable and experienced team, we pride ourselves on high-quality workmanship, excellent customer service and a friendly, professional approach. We are passionate about Porsche and have built a strong reputation with customers across the Cotswolds and beyond.Working Hours :Typical working hours to be decided dependent on age.
40 hours for 16- to 18-year-old. 45.25 for above 18 years old (salary will change in accordance).
Exact working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Reliable,Has a genuine interest in cars....Read more...
Support the Repair Manager and sales team in coordinating the day-to-day repairs process.
Monitor the repairs inbox and help acknowledge customer enquiries, requests and updates in a timely and professional way.
Raise, update and maintain repair order records, ensuring information is accurate, complete and easy to track.
Liaise with customers, suppliers and internal colleagues to gather information, chase updates and keep repairs moving through the process.
Assist with quotations, purchase order administration, shipment records and repair documentation where required.
Help maintain repair trackers, spreadsheets and status reports so the team has clear visibility of open work, priorities and overdue actions.
Support logistics administration where required.
File repair paperwork, certificates and supporting documentation in line with Skyline’s quality and record keeping requirements.
Contribute ideas to improve administration processes, customer communication and repair tracking as confidence grows.
The role is office based at Skyline Aero, Oxleaze Business Park, Greenhill, Royal Wootton Bassett, SN4 8EH. The location may require reliable transport depending on where the apprentice lives.Training:Business Administrator Level 3.
Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the college.Training Outcome:On successful completion, there may be opportunities to progress into repairs administration, repairs coordination, warehousing or other areas, depending on business need and individual performance.Employer Description:Skyline Aero is an aviation business based near to Royal Wootton Bassett. The repairs team supports internal and external customers with aircraft component repair activity, working with suppliers, customers and internal colleagues to coordinate repair orders, updates, documentation and logistics.Working Hours :Working hours: full time, Monday to Friday, to be confirmed by Skyline.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Duties will include:
Answering phones in the office and providing great advice to our clients
Creating and maintaining accurate records
Maintaining our client database (CRM)
Promotion of the business
Creating brochures to assist with the promotion of commercial properties
Arranging boards for vacant properties
Supporting the preparation of property reports
Typing up of plans provided by the surveyor
Uploading details to the website
Assisting with local property viewings Assisting with finance processes such as invoicing and banking
Dealing with customersSending emails
Other general administration duties including data entr
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent Business Administrator role within Mason Young JQ Ltd, with options to take on greater responsibility long-term.Employer Description:Mason Young is a specialist property consultancy established in 2009, offering a wide range of commercial property services. From supporting small start-ups to advising large multinational corporations, the firm provides expertise in commercial agency (buying, selling, and lettings), lease consultancy, rent reviews, investments, property management, rating, planning, and general maintenance. With extensive local knowledge and many years of experience, Mason Young helps businesses navigate the property market, ensuring value, protecting interests, and saving time and money. Based in the Jewellery Quarter, the firm has become the leading agency for offices, workshops, industrial/warehouse premises, retail units, land, and investment property. Recognised by CoStar in 2012 and 2013 as one of Birmingham’s most active agents, Mason Young continues to build a strong reputation for professionalism, expertise, and client-focused service.Working Hours :Monday- Friday
9 am- 5pmSkills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Organisation skills,Sales Skills,Team working....Read more...
Liaise with the Transport Department to ensure new bookings are promptly covered
Ensure collection, delivery, and customer contact numbers are present for all consignments, including customer contacts for jobs going out of normal working hours (07:00 - 18:00)
Liaise with customers and suppliers regarding any loading or unloading issues to avoid unnecessary delays and additional charges
Always backup any verbal conversations with customers via email including additional charges
Training:
Contact your assigned customer accounts to develop strong relationships and encourage greater spending. Reporting all contact in the notes section of the customer
Work closely with the sales team to re-establish relationships with any non-traders and upsell any current accounts
Participate in bi-weekly 1-1’s completed by line manager
Report to management and the rest of the team on your assigned customer accounts activity
Training Outcome:A recognised qualification:
You’ll receive an industry-recognised certificate, such as:
Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist (UK)
Additional training in communication, problem-solving, and digital skills
This qualification shows that you’re skilled in delivering excellent customer experiences
Employer Description:Established in 2016, Quickline Couriers offers same-day and dedicated delivery services.
From small vans up to artic vehicles throughout the whole of the UK and Europe with the heart of our operations strategically situated within Liverpool, Manchester, Preston, Stoke, and Birmingham, meaning we have access to all major motorways and roads which in return allows us to provide a prompt and efficient delivery service.Working Hours :Normal working hours (07:00 - 18:00). Working days TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Processing sales orders accurately across UK and international markets
Managing orders efficiently to help maintain service levels
Working within an agreed pricing tolerance, using your judgement where a variation would affect margin, and escalating anything beyond that tolerance
Keeping up to date with our latest products, services and systems
Liaising with vendors to obtain product, pricing and availability information for customers
Supporting customer management, working to agreed SLAs and KPIs, and understanding how your accuracy affects the team’s performance against them
Handling customer queries by email and telephone, escalating complex cases
Maintaining confidential customer and procurement records in line with our data protection and information security policies
Producing regular reports or summaries, for example on order volumes or SLA performance
Contributing to team meetings with insights and process improvement ideas, and taking the minutes
Carrying out general administrative tasks that keep daily operations running smoothly
Training:
An apprenticeship includes regular training with a college or other training organisation
Off-the-job training will follow the time allocations outlined in the Occupational Standard
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers and organisations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people.Working Hours :Monday to Friday
9.00am to 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Initially, the apprentice will accompany experienced team members and receive close support. As their knowledge and confidence develop, they will begin managing their own enquiries and projects.
Duties will include:
Attend customers' homes with experienced team members to discuss their ideas, requirements and budget.
Take initial dimensions, photographs and relevant site information.
Develop attractive and practical conservatory, extension and living-space designs.
Produce accurate CAD drawings, specifications and detailed quotations.
Present designs clearly, explain available products and revise proposals following customer feedback.
Follow up enquiries and help customers make informed purchasing decisions without cold calling or hard selling.
Work with the surveying, order-processing and installation teams to convert accepted quotations into orders.
Build knowledge of products, construction, planning considerations, Building Regulations, materials and performance.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Apprentice Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:
On successful completion, there is a clear route into a permanent full-time Technical Sales Designer position, with further opportunities to develop within James Oliver Conservatories Ltd.
Employer Description:We are a retail and construction business. We sell furniture and homewares, design and build conservatories and single storey extensions, and fit replacement windows and doorsWorking Hours :37.5 hours across five days, 08:30-17:00, Monday to Saturday. Saturday cover is worked on a rota, with a weekday off when a Saturday is worked.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Roles and Responsibilities:
Initially you will learn to:
Manage and update ClickUp tasks
Monitor Content Snare requests
Chase outstanding paperwork and information from clients
Organise digital documents and client files
Prepare bookkeeping jobs with the correct supporting documents ready for the bookkeeping team
Upload invoices, receipts and bank statements into our software
Monitor the shared inbox and allocate emails
Assist with onboarding new clients
Follow internal procedures and checklists
Support the Practice Director with general administration
As your training progresses, you will also learn to:
Complete basic bookkeeping tasks under supervision
Process purchase and sales invoices
Reconcile straightforward bank transactions
Carry out document checks before work is reviewed
Monitor workflow and deadlines
Assist with testing new software, AI tools and automations
Help identify opportunities to improve systems and processes
Produce simple internal reports
Training:
Monthly online sessions with your tutor
Additional masterclass sessions
Sessions to last 1-2 hours per month
Training Outcome:Full time employment.Employer Description:Hayfield Bookkeeping & Accounting Limited is a modern, cloud-based bookkeeping practice supporting businesses across the UK. We are passionate about delivering an excellent client experience through efficient systems, technology, AI and automation. We are continually looking for smarter ways of working and improving our systems and processes. We are looking for someone who shares that enthusiasm, enjoys learning about new technology and wants to be part of building a modern, forward-thinking bookkeeping practice.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Duties to include:
Carry out general administrative duties to support the day-to-day running of the business.
Answer and direct inbound telephone calls and respond to routine enquiries.
Prepare, update and maintain accurate records, spreadsheets and databases using Microsoft Word and Excel.
Take accurate minutes during meetings and record key actions and information.
Enter and update customer and business information, ensuring records are accurate and up to date.
Maintain records of calls, enquiries, customer information and other business activity.
Assist with preparing documents, reports, correspondence and other administrative paperwork.
Support the organisation and administration of meetings, events and trade shows.
Assist with arranging appointments, maintaining diaries and coordinating activities where required.
Prioritise tasks and manage multiple requests while maintaining accuracy and professionalism.
Identify errors or missing information and take appropriate action to correct them.
Use initiative to resolve routine administrative issues and escalate matters when necessary.
Support the administration of marketing activities, including maintaining records and updating information.
Use Microsoft Word and Excel confidently to complete administrative tasks.
Work effectively as part of a team while managing individual responsibilities.
Maintain confidentiality and handle company and customer information appropriately.
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1 day per month
Training on-site at the employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday- Friday- 9am to 5.30pm but shifts can be flexible with timings to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media....Read more...
Use our CRM and stock management systems, maintaining accurate records and carrying out data input
Respond to and contact customers, process returns and follow up customer queries
Process new trade enquiries, contact prospective wholesale customers and follow up enquiries to support the sales team
Assist with the Accounts department, including simple cash books, data entry and general financial administration
Support Trademark & Copyright administration, including using our copyright system to help identify potentially fake or unauthorised products and maintaining relevant records
Assist in the stockroom with picking and packing, checking and organising goods, refilling shelves and supporting stock checks
Maintain accurate electronic and paper records, filing and organising information so that it is easy to find
Provide general administrative support across the business and help with projects and tasks as required
This is an apprenticeship, so we are not expecting you to know how to do everything already. We are much more interested in your attitude, potential and willingness to learn. We are looking for:
A confident communicator who can communicate clearly with colleagues, customers and external contacts
Good written English and a clear, professional approach to emails and other correspondence
Not afraid to ask questions when something is unclear, and able to listen and learn from the answers
Good common sense and the ability to think things through rather than simply waiting to be told what to do
Able to use initiative while recognising when it is important to ask for help
Organised, reliable and able to manage different tasks and priorities
A keen eye for detail and a naturally accurate approach to data, records and paperwork
Comfortable using computers and learning new software and business systems
Happy to work across different departments and equally comfortable with desk-based administration and practical stockroom work
A positive team player who is willing to get stuck in and help wherever needed
Training:
Remote delivery to your usual place of work
Educator Tutorials approx every 3 weeks
Training Outcome:
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given
Employer Description:Alchemy England is an established British design and manufacturing business, creating distinctive jewellery, gifts and home décor inspired by gothic culture, music, mythology, the mystical and the unusual. Established in 1977, our iconic jewellery is designed and handmade in England using fine English pewter and traditional techniques. We sell to retailers and customers around the world.
We're a little different from a traditional office environment. Our products are rooted in gothic, alternative, rock and metal, fantasy, mythology, the mystical and the unusual. An affinity with alternative or gothic culture and an appreciation of what we do would be a real advantage, as it will help you understand our products, our brand and our customers.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you an experienced Conference Producer looking to take ownership of a busy portfolio of high-profile healthcare events?Do you enjoy combining content development, speaker management, project delivery and commercial thinking?We are looking for a Senior Conference Producer to join our events team in September/October on a maternity cover basis, managing content and delivery across a portfolio of more than 20 live and virtual healthcare events.What's in It for You?
£40,000-£45,000 salary, depending on experienceHybrid workingCentral London office near Bank, St Paul's and Barbican28 days' annual leave, rising to 30 days after two years, plus bank holidaysPrivate healthcare insuranceOpportunity to manage an established portfolio of 20+ eventsWork within a small, efficient team and with leading UK healthcare professional brandsVaried role combining content, events, marketing and commercial collaborationGreat Place to Work and UK's Best Workplaces for Women certified employer
About the RoleYou will take responsibility for the content and delivery of events across at least three leading healthcare brands: Nursing in Practice, Management in Practice and Clinical Excellence.The portfolio includes approximately 20 live and virtual events, including around 10 face-to-face events across the UK.This is a hands-on role covering the full event lifecycle, from researching topics and developing conference programmes through to recruiting speakers, hosting virtual events and managing agendas onsite.You will also work closely with editorial, sales and marketing teams to ensure events deliver strong audience engagement, delegate satisfaction and commercial performance.Key Responsibilities
Research and develop engaging healthcare conference programmesCarry out primary and secondary research to identify relevant topics and themesRecruit and manage expert speakersCoordinate speaker biographies, presentations, photographs and expensesLiaise with sponsors regarding workshops and sponsored sessionsDevelop engaging formats for live and virtual sessionsWork with sales teams to identify commercial opportunitiesManage speakers and agendas at face-to-face events across the UKBrief speakers and ensure sessions run smoothly and to scheduleHost and manage virtual events from the backendCreate webinar staging pages and Zoom linksCoordinate sponsor approvals where requiredUpdate and proof event websitesSupport the creation of on-demand and post-event contentWork with marketing teams on event messaging, emails and promotional copyIdentify potential marketing partnerships and contra opportunitiesMonitor competitors and developments within the healthcare events marketMaintain an understanding of relevant healthcare and pharmaceutical compliance requirements
What We're Looking ForYou will need:
At least two years' conference production experienceExperience managing events from initial research through to deliveryStrong primary and secondary research skillsExperience recruiting and managing speakersFace-to-face event delivery experienceExcellent project management and organisational skillsThe ability to manage several events and deadlines simultaneouslyStrong communication and relationship-building skillsConfidence working with senior speakers, sponsors, clients and internal teamsA good understanding of the commercial drivers behind eventsExcellent attention to detailStrong Microsoft Office skillsThe ability to work independently and take ownership of projectsWillingness to travel within the UK, including occasional overnight stays
Desirable ExperienceIt would be beneficial if you also have:
Healthcare or pharmaceutical events experienceKnowledge of the UK healthcare sectorUnderstanding of the ABPI CodeExperience updating websitesExperience using event management systemsExperience producing virtual or hybrid events
About UsWe are an established integrated media and marketing services business serving a community of more than 590,000 UK healthcare professionals.For more than 30 years, we have produced specialist content, publications and events designed to inform and engage healthcare professional audiences.Our events programme ranges from bespoke client events to major conferences and exhibitions attracting up to 1,000 attendees.Apply TodayIf you are an experienced Conference Producer looking for a varied role where you can take genuine ownership of an established healthcare events portfolio, we would be pleased to hear from you.Please apply with your CV and covering letter by Friday, 4 September 2026.We may close the recruitment process earlier if a suitable candidate is appointed. Please note that due to the expected high volume of applications, only successful candidates will be contacted. No recruitment agencies please.....Read more...
