We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
What You'll Be Doing
Shop Operations & Delivery
Support the day-to-day management of TikTok Shop accounts.
Create and update product listings across client storefronts.
Set up bundles, promotions, discounts and voucher campaigns.
Support storefront merchandising and product organisation.
Carry out quality assurance checks to ensure shops are accurate and up to date.
Assist with product uploads, imagery updates and inventory management.
Support TikTok Shop onboarding and account setup where required.
Training:Advertising & Media Executive Level 3 Standard
An advertising and media executive will help with the day to day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been. In their daily work, they will interact with many other people, processes and systems. (For example the client, 3rd party suppliers, the broad team at the agency.) They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager.
They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media). Apprentices must therefore complete the core apprenticeship and one of these options.
Training Sessions Overview
Seminar 1: Preparing for your apprenticeship
Seminar 2: Preparing for your employer
Seminar 3: Introduction to advertising
Seminar 4: The foundation of advertising
Seminar 5: Understanding commercial
Seminar 6: Advertising campaigns
Seminar 7: Advertising and Media standards & legislation
Seminar 8: Principles of Project Management
Seminar 9: Supply Chain Management
Seminar 10: Principles of third party
Seminar 11: The briefing and approval processes
Seminar 12: The media buying process - TV
Seminar 13: The media buying process – Out of home, Radio and Print.
Seminar 14: Negotiation techniques
Seminar 15: Data and media metrics
Seminar 16: Data and media metrics – Practical Excel session
Seminar 17: Media planning
Seminar 18: Distribution of Creative through the appropriate channels
Seminar 19: Evaluating campaign performance
For a full overview of the Advertising & Media Executive standard please click on the following link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome:Nonsensical have been hiring and developing apprentices and young talent for multiple years now. They are committed to develop the right person and progress them onto higher level roles.Employer Description:We are Nonsensical. A TikTok-first agency built on passion, curiosity, creativity and honesty. We help brands show up, stand out and blow up on TikTok - from global beauty brands to electronics.Working Hours :Mon to Friday - 9.00 - 17.00Skills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical....Read more...
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
AI and emerging technology
Process improvement
Automation
Data and operational efficiency
Learning how a scaling business operates end-to-end
You will gain exposure across:
Operations
Commercial & Sales
Customer Service
Finance
Marketing
Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
Support the identification of opportunities to introduce AI tools across the business
Help research, test, and implement AI platforms and automation solutions
Assist with integrating AI into workflows, reporting, customer communications, and operational processes
Work with teams to identify repetitive tasks that can be automated or improved
Help document and improve internal business processes
Support adoption and training of new tools and systems
Cross-Functional Business Support
Support operational and commercial teams with day-to-day projects
Assist with reporting, data analysis, and process tracking
Contribute to internal improvement initiatives across departments
Help maintain CRM, operational systems, and internal documentation
Support leadership with ad hoc projects and business initiatives
Data & Insight
Assist in analysing business data and identifying trends or inefficiencies
Support dashboard and reporting improvements
Help produce presentations, summaries, and business insights
Training:As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.Training Outcome:What You’ll Gain
Exposure across all major business functions
Hands-on experience implementing AI and automation in a real business environment
Mentorship from senior leadership
Experience working in a fast-growing life science logistics company
Development of commercial, operational, and technical skills
Opportunity to help shape how AI is used within the business
Employer Description:Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.Working Hours :08:30 - 17:30, Monday to Friday, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills....Read more...
Nature and scope (including impact of decision-making):
Promptly dealing and responding quickly to customer enquiries by telephone and email within 8 working hours. Act as secondary contact for all customers
Accurately processing customer orders same day if received by 3pm
Log all machine breakdowns within 1 hour and liaise with the field service team
To effectively and efficiently answer service and break down requests from customers, considering at all times the Service Level Agreements in place#
To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time
Review and process all field service estimates within 24 hours for review and approval by the customer
Provide customers with official quotations and follow up all opportunities in a timely manner
To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew
Active follow up of equipment sold without service contracts
To deal promptly with any customer complaints acknowledging them within 8 hours of receipt or problems escalating where required
Processing customer quotes and orders in a timely manner on SAP from various sources (parts / machines / internal / external)
Completing all administrative duties and support Sales team with all administrative requirements to ensure smooth running of all accounts. Create SAP reports as necessary for designated accounts.
Ensure regular contact with all designated accounts are maintained as per Customer Contact strategy set by the company
To accurately process completed work through to invoice on a daily basis, and handle any customer queries relating to this invoicing in a timely manner with particular emphasis on revenue targets.
Day to day management of outstanding orders and back orders, maintain communication with customer providing updates on extended lead times and parts delivery. Escalation of issues effecting fulfillment of orders to Line Manager.
Assist the Customer Support team with any cover requirements that are assigned by your line manager.
Take responsibility for understanding and agreeing action plan for own development needs and ensure that you constantly display customer focus and reflect the culture
To ensure that the companies Health & Safety regulations are followed at all times.
To operate at all times within the company’s policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture.
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Training Outcome:To remain and grow with the business after the successful completion of the apprenticeship.Employer Description:Hako is a global leader in the field of cleaning and municipal technology. With machines characterised by their pioneering and innovative features, high levels of economicefficiency, environmental focus and user friendliness.Working Hours :8.00am to 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Initiative,Development potential,Drive,Personal impact,Tenacity....Read more...
Working in a small, friendly team, you will develop a variety of skills in this wonderfully diverse role, including:
Marketing Initiatives:
Create engaging content for social media platforms, including Facebook and Instagram, to promote products and services.
Utilise paid social media activity to generate business leads which you will follow up on.
Monitor social media trends and competitor activities to identify new opportunities.
Learn how to develop and execute social media strategies to generate business leads.
Brand Promotion:
Participate in trade shows, exhibitions, and other promotional events to represent the business.
Support the marketing team in creating promotional materials and campaigns.
Customer Engagement:
Schedule and attend meetings with prospects to understand their needs and present tailored solutions.
Assist in creating and delivering compelling quotes to potential clients.
Visiting customers gyms, supporting with set up, recording content, and using AI to optimise content for various creative outputs.
Make connections and open business opportunities using social media: LinkedIn, Facebook Marketplace and community groups.
Person Specification
Strong communication and interpersonal skills
Enthusiastic and eager to learn about sales and marketing
Basic understanding of social media platforms and digital marketing
Ability to work independently and as part of a team
Excellent organisational skills and attention to detail
Passion for the fitness industry is a plus
The best asset you can bring to the table is energy
Driving Licence - Preferred
Training:Content Creator Training:
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Audio and visual content
Content for social media
Copywriting and so much more.
You will undertake the Professional Apprenticeships Content Creator Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Creation of audio and visual content
Blogging and written content
Creating content for social media
Designing engaging posts
Managing content online
Evaluating and testing the effectiveness of content
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There will be exciting progression opportunities for the right candidate.Employer Description:
A collaborative and supportive working environment
Opportunities for growth and development within the company
Exposure to a wide variety of clients and project types
Competitive salary based on experience
Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is an excellent opportunity for someone looking to begin a career in recruitment and business administration. You will receive full training and ongoing support while working towards a recognised Business Administration qualification.
You will be working alongside experienced recruiters, you will gain hands-on experience in candidate sourcing, administration, marketing, database management, and customer service.
You as an Apprentice Administrator will be trained to take on the following responsibilities:
Source candidates using job boards, social media, professional networks, databases, and the company CRM system
Build and maintain talent pipelines for current and future vacancies
Review CVs and applications to identify suitable candidates
Conduct candidate screening calls and initial interviews
Assess candidates' skills, experience, qualifications, and suitability for roles
Obtain candidate consent and ensure GDPR compliance throughout the recruitment process
Create candidate profiles and summaries for client submissions
Maintain regular communication with candidates and provide recruitment updates
Update and maintain the CRM system and Master Sales Database accurately
Write and post job adverts across recruitment platforms and social media channels
Build professional relationships with candidates, clients, and industry contacts through networking platforms such as LinkedIn
Assist with interview coordination, reference checks, onboarding, and compliance administration
Support recruiters and hiring managers by understanding client requirements and market trends
Carry out general office administration duties, including filing, scanning, document management, and answering telephone calls
Undertake occasional out-of-hours work when required and carry out any other duties reasonably requested by the business
About you:
Passionate, enthusiastic, and eager to learn
Motivated to achieve results and meet targets
Confident communicating with people at all levels
A creative thinker with a proactive attitude
Organised with excellent attention to detail
Professional and customer focused
Able to work effectively as part of a team
Possesses excellent written and verbal English skills
Comfortable using technology, social media, and computer systems
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
A potential full time role and progression within the business
Employer Description:We are a family-run, multi-sector recruitment agency based in Heanor, Derbyshire, providing temporary, permanent, interim, and contract recruitment solutions across a wide range of industries. We pride ourselves on “Placing People First” by delivering a personalised and consultative recruitment service to both clients and candidates.
We work closely with employers to understand their business needs, culture, and recruitment requirements, supporting them by sourcing, screening, and placing high-quality candidates. Our sectors include engineering, manufacturing, industrial, logistics, warehousing, office and administration, customer service, finance, construction, procurement, and supply chain. Our core values are built around integrity, trust, respect, communication, and exceptional customer service, and we're looking for an ambitious Apprentice Recruitment Administrator to join our growing team.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Customer focussed,Proactive....Read more...
JOB DESCRIPTION
The Sr. Accountant will prepare month-end journal entries and account reconciliations for certain Balance Sheet accounts. Manages the company's expense reimbursement system. Manages and maintains the Mexican general ledger for calendar year statutory and fiscal year internal purposes. Manages the payment side of the Wells Fargo ePayables system. Manages the 1099 and 1096 filings for the corporation. In addition, this position is cross-trained in accounts payable, credit and collections, cash applications.
Responsibilities
Balance Sheet Account reconciliations
Perform Balance Sheet account reconciliations on a monthly basis, making appropriate adjusting Journal Entries as necessary when authorized to do so by the Controller and/or the CFO. Corresponds with banks regarding reconciliation problems.
Manages the ePayables Program
Manages the payment process of the ePayables program. Ensures that vendors have taken their posted payments and generates YTD status reports based on vendor activity.
Manages the corporate-wide Concur Expense Reimbursement system
Manages, maintains, approves, audits and processes expense reports for payment of all DAP employees.
Maintains the integrity of the expense reimbursement system by adding and deleting associates when needed and making sure that the correct information is attached to each employee.
Applies the corporate reimbursement policies when making payments to employees to ensure proper reimbursement.
Creates rules and policies in Concur so that the system automatically audits according to our corporate policies.
Manages the Mexican General Ledger in SAP
Manages and maintains both the internal fiscal year general ledger as well as the statutory calendar year general ledger in SAP to comply with Mexican law. Works with the Mexican auditors to close the statutory ledger during the annual audit
Other
Provide support for and files the Sales & Use tax filings. Completes and files US Dept of Commerce and Census government forms as needed. Manages the 1099 and 1096 filings for the corporation.
Researches journal entries and miscellaneous budgetary variances during the month-end process.
Cross trains in aspects of our A/P, A/R, and Cash Application functions in order to provide a viable backup to those critical areas of the Finance Department operation.
Assists in the annual budget preparation. Inputs and revises departmental budget information. Creates monthly reports for department heads and communicates directly with them regarding monthly budgetary variances.
Other projects as deemed necessary by Finance Department managers.
Requirements
Bachelor's degree in accounting or finance
Strong spreadsheet skills, ability to understand accounting and financial reporting systems.
Working knowledge of SOx procedures and SAP, HFM and Concur experience a desired, but not required.
7+ years of experience in the relevant field.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$85,000 to $100,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
As an Apprentice Bid Co-Ordinator, you will support the Estimating, Business Development and Bid Management teams in identifying and securing new business opportunities
A typical day may include monitoring tender portals for new opportunities, updating the company CRM system, coordinating tender programmes and assisting with the preparation of bid submissions
You will gather information from departments across the business, help complete pre-qualification questionnaires and tender responses, maintain bid documentation and ensure submissions are accurate, compliant and delivered on time
You will work closely with experienced estimators, project managers and senior leaders, attending bid review meetings, supporting business development activities and learning how successful bids are developed from opportunity identification through to contract award
You will also assist with producing professional bid documents, researching clients and projects, developing case studies and supporting post-tender presentations and interviews
Through structured training and mentoring, you will gain valuable experience in construction, engineering, sales and project delivery, building the skills and knowledge needed to progress into a future Bid Manager role
Training:
In addition to the apprenticeship training programme, Playfords Ltd will provide extensive workplace training and development to help the successful candidate build a long-term career in bid management and business development
This will include on-the-job mentoring from experienced Bid Managers, Estimators, Business Development professionals and senior management, providing exposure to the full tender lifecycle and commercial aspects of the construction and engineering industry.
The apprentice will receive training in tender management, public sector procurement processes, framework agreements, bid writing techniques, CRM systems, Microsoft Office applications, document management, project coordination and client relationship management
They will also gain experience in preparing compliant submissions, understanding social value requirements, sustainability initiatives and industry best practice within the construction sector
Further development opportunities will include attending industry seminars, supply chain events, networking opportunities, internal management workshops and training relating to quality, environmental, health and safety, information security and business processes
The apprentice will also be encouraged to undertake professional development activities that support progression towards a future Bid Manager role within the business
Training Outcome:
Upon successful completion of the apprenticeship, there will be an opportunity to progress into a permanent Bid Co-Ordinator position, taking increased responsibility for managing tender submissions, client opportunities and bid activities. As experience and knowledge develop, the successful candidate will have a clear pathway towards becoming a Bid Manager, leading major bid and framework submissions and working directly with senior management on growth strategies
Longer-term career opportunities may include progression into senior bid management, business development, estimating support, account management or wider commercial management roles within the business. Playfords Ltd is committed to developing talent from within and will provide ongoing training, mentoring and development opportunities to support career progression as the company continues to grow
Employer Description:Playfords Ltd is a well-established building services contractor with a proud history dating back to 1925. We deliver electrical, mechanical and engineering solutions for clients across a wide range of sectors, including healthcare, education, commercial, industrial and public sector environments throughout the UK.Our success is built on quality, innovation, teamwork and long-term client relationships. We are committed to investing in our people and providing opportunities for personal and professional development at every stage of their career. As an Apprentice Bid Co-Ordinator, you will become part of a supportive and ambitious team, working alongside experienced professionals who will help you develop the skills, knowledge and confidence needed to build a successful career in bid management, business development and the wider construction industry.At Playfords, apprentices are given real responsibility, hands-on experience and the opportunity to contribute to the continued growth of a business with over 100 years of success.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Learning to coordinate cargo bookings and making sure shipment details are confirmed and passed on to clients promptly.
Managing and accurately processing all shipment documentation
Collaborating with overseas agents to ensure compliance with booking instructions.
Maintaining up-to-date and accurate records of all bookings and shipments in internal systems.
Negotiating with carriers to provide clients with competitive quotes for various modes of transport (sea, air, and cross-trade).
Liaising with clients about changes to shipment terms, costs, or quotations.
Delivering exceptional customer service by addressing enquiries and concerns with professionalism and care, ensuring timely resolutions that enhance client satisfaction and build lasting relationships.
Collaborating with internal teams to ensure operational efficiency, compliance with transport regulations, and alignment with client expectations.
Supporting business development by researching market conditions, competitive rates, and identifying opportunities to upsell additional services.
Taking part in your apprenticeship training and applying what you learn back in the office.
Handling client enquiries and offering tailored solutions and services with competitive pricing.
Liaising with clients, overseas partners, and suppliers to coordinate shipments from origin to destination, ensuring smooth operations.
Providing clients with real-time shipment status updates via online dashboards, portals, or email— based on the client's preference.
Obtaining, verifying and processing necessary shipping documentation, ensuring compliance with customs regulations (HMRC).
Ensuring shipments are fully released by Customs, port authorities and carriers together with correct bill of lading releases.
Issuing invoices as per agreed terms and ensuring timely payments before delivery.
Arranging and scheduling deliveries according to the client's needs, ensuring logistics align with their expectations.
Resolving client queries and complaints with a customer-first mindset, delivering an exceptional experience throughout the process.
Building and maintaining strong client relationships to foster trust, retain business, and identify growth opportunities.
Training:
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:On completing the apprenticeship, there are a few directions to grow in. Many go on to a permanent role within our Bookings team, building on what they've learned. From there, routes open up into our Operations team or into Sales Support, depending on where yourstrengths and interests lie. This tends to become clearer as you train and get a feel for the different sides of the business, and we'll support you in finding the path that suits you best.Employer Description:At Gemini Freight Management, we were born from a vision—to deliver logistics solutions that balance price, service, and quality seamlessly. With over 15 years of expertise in freight management and logistics consultancy, we take pride in being the go-to partner for businesses of all sizes, from food and beverages to pharmaceuticals to automotive industries. We understand the complexities of transporting goods worldwide and thrive on providing efficient, tailored solutions. Our fast-growing, passionate, and proactive team is committed to ensuring our customers’ cargo moves swiftly, safely, and effectively, so they can focus on what matters most -- growing their business.Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Tasks including but are not limited to:
Managing inbound and outbound calls, leasing with service users, their families and prescribers- within Medequip agreed KPIs
Booking all delivery rounds in advance for Technicians and Service Engineers, utilising the software appropriately
Ensuring all client and delivery details are correct and up to date, adding notes to the system where necessary
Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse
Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved
Answering emails and complaints within Medequip agreed timeframes
Liaising between health professional and service users
Ensure Technician’s mix of work is acceptable, assessing the workload
Managing reception and facilitating retail sales
Use of online ordering system processing in order to triage and process incoming clinical orders from prescribers across the county
Extensive phone work in order to speak with service users to agree convenient delivery and collections dates
Booking activities to technicians in order to adhere to order KPI targets. Taking care to respond to the order speed within the required timeline ie sameday/next day emergencies
Taking incoming calls from prescribers and service users in order to triage requests and respond accordingly ie raise a repair or collection
Liaising with the warehouse via an online chat platform in order to identify stock requirements to fulfil orders
Maintaining provision of user manuals and instructions to the warehouse for equipment provided to services
Training on service provision in order to support the depot online query portal
Completing mandatory training, e.g. cyber security, safeguarding, equality and diversity
Training:
You will be working towards a Level 3 Apprenticeship Standard in Business & Admin
This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace
You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required
Training Outcome:
On successful completion of your apprenticeship you may be offered a full time position with the company
You could also potentially look at higher level apprenticeships to continue your business career
Employer Description:Medequip is a specialist logistical business that provides innovative solutions in the Health and Social Care sector. As one of the longest-serving providers of contracted out ‘Community Equipment Services’, having been awarded our first community equipment contract in early 1993, we have grown in both size and expertise to now offer fully integrated services which reflect the complex needs of the sector, designed and coproduced in conjunction with commissioners, professional prescribers, community support organisations, and the families, carers and most importantly, those people who use our services.
Safeguarding is our highest priority, supported by our ISO 9001/45001/14001/27001 accredited integrated QMS, and Medequip were the first organisation to gain companywide CECOPS and TSA accreditations.
Medequip is unique in specialising solely in community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning, and recycling homecare medical equipment. Over time we have extended our one stop shop to include online retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, TEC, falls prevention services and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation, and implementation.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We have an exciting opportunity for you to join the University of Oxford as Apprentice Finance and Accounting Technician within the world-leading Mathematical Institute.
You will gain skills and experience both in the workplace, and through the completion of a course of study. Appropriate objectives will be set during the course of the Apprenticeship. This is a general Finance role, which means that you will have the opportunity to learn how to complete a wide range of Finance administration.
The Apprentice Finance and Accounting Technician will provide essential support to the Finance team:
Learn to carry out general office duties including managing emails and calendars, filing, and dealing with finance enquiries via email, face to face and over the phone/MS Teams
Learn how to use the University’s Finance system, Oracle, to enter confidential, financial data, raise purchase orders on a daily basis and assist with data entry into internal databases and spreadsheets
With support, prepare any necessary financial documentation, including general ledger journals with a full audit trail. This could also involve drafting and updating information on the Finance pages of the website, and helping to prepare training material
Learn about financial process, including the petty cash process and the process for raising Internal and External sales invoices according to University procedures
Assist with maintaining finance records, ensuring accurate physical and electronic records are kept and that they are complete and up-to-date
Assist with preparing reports for month end reporting and reviewing the open purchase orders and closed for receiving purchase orders report on a regular basis
Assist with the delivery of projects across the Finance team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery
Learn how to provide basic advice on financial policies and procedures as appropriate, and referring to the Finance Officer (General Ledger) for any complex cases
Develop skills and a full understanding of University financial regulations, that contribute to the development and continuous improvement of Finance activities
Help to organise materials and venues for Finance meetings or events, including training
This list is not exhaustive, and you may be required to carry out additional tasks that fall within your competency as directed by the Finance Manager.Training:Duration:
13 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week at either Abingdon or Witney Campus)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
AAT Level 2 Foundation Certificate in Accounting
Level 2 Accountants or Finance Assistant Apprenticeship
End Point Assessment:
In-tray test
Portfolio
Structured Interview
Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career
Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday usually 9.00am- 5.00pm.
You will have a fixed term contract of employment with the University of Oxford for 2 years.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Interest in accounting career,Committed to AAT study,Can follow procedure,Able to work accurately,Good time management,Aptitude for the skills taught....Read more...
