As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat.
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems.
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks.
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to a full-time Lead Conversion Specialist and further to a full Debt Solutions Advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40 Hours per week, working patterns between the hours of Monday to Friday, 9.00 am to 6.30 pm.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
As a Business Administration Apprenticeship Apprentice, you'll support day-to-day operations, contributing to the smooth running of the business. Duties may include:
Processing purchase orders
Checking price lists to ensure accurate purchase orders are sent to our suppliers and booked in
Liaising with the Hire Coordinators in the open office when required
Creating tickets to customers and being able to ensure any customer responses are actioned in good time
Liaise with suppliers via phone/emails regarding any issues/availability of the equipment
Training:Business Administrator Level 3.
100% online delivered programme with learning modules that include:
Personal Effectiveness & Time Management, Problem Solving & Decision Making, Business Improvement Tools, Communication Skills & Techniques and many more.
Academy Live 6 hours per week
Coaching
Independent learning
Progress reviews every 12 weeks
Practical application
Work based project
Training Outcome:Progression within Procurement Team after receiving a graded certificate in Level 3 Business Administration Apprenticeship. Potential fast track to the Procurement & Supply Chain Assistant Apprenticeship.Employer Description:National Tool Hire Ltd has a renowned unique brand in an established industry and is one of the fastest growing in the UK. NTH offers its customers help in finding the best tools to hire from the best suppliers in the UK, think of NTH as a version of some of the best-known booking services and transport services, without owning the equipment or locations. Sales are all e-commerce.Working Hours :Monday to Friday 9am - 5:30pm including 1-hour lunch break per day, 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Project management....Read more...
You will:
Assist senior managers with the budgeting of projects
Establish and control cost
Ensure that business targets and KPI's will be exceeded
Prepare project cost evaluations based on the project plan
Produce commercial reports, review results and consider trends
Select and manage specialist contractors and sub-contractors
Send out enquiries, collate prices, compare tenders and negotiate
Assist senior managers with legal and contractual issues
Training:
L4 HNC in Construction and the Build Environment
Additional short courses and internal training programmes, e.g. on H&S Management
Training Outcome:Opportunities to broaden your experience through secondment to our other in-house companies like McMullen Facades, Ark M&E or J. Reddington.
Potential career growth to Senior Quantity Surveyor or Contracts Manager.Employer Description:The JRL Group encompasses 35+ divisions delivering bespoke solutions for the most complex construction projects. We offer managed integrated construction solutions, with an annual turnover in excess of over £600m. Our portfolio of exciting projects include the Landmark Pinnacle, refurbishment of Regents Crescent and Royal Mint Gardens. We take pride in our diverse, flexible and skilled workforce, giving our people opportunities and confidence to innovate and succeed.Working Hours :Monday to Friday 8am to 6pm, times may vary depending on project. Our usual weekly working time is 45 hours, this will be adjusted to 40 hours for people under the age of 18.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Willingness/ability to travel,Full driving license preferred....Read more...
Provide technical support to the Highway Service to support the development of Highways policies, plans and projects to improve the network
Your focus will be on the management of the adopted highway network by playing a role in, highway enquires, contractor performance, highways safety improvements, traffic management, reviewing data, highway asset improvements and developing schemes
Training:
Studying towards the Level 3 Civil Engineering Technician
Internal induction programme when starting employment with us
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Upon completion, you will be qualified in Civil Engineering Technician
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Working in a childcare setting with children ranging from ages 0-5.
Completing a variety of day-to-day childcare tasks to ensure that children’s needs, welfare and education are catered for. This can include helping children to learn numeracy and language skills through games, taking part in singing, role-playing and storytelling and more.
Also, being able to liaise with external customers, parents, to provide a high level of service for the childcare setting.
Meets the care needs of the individual child, such as feeding, changing nappies and administration of medicine.
Training:Training will take place in the workplace.
You will need to attend online training with your assessor for 10 days out of your 13-month apprenticeship for your classroom-based learning, and you will be working within the nursery for the rest of the time with the support of your dedicated childcare assessor.Training Outcome:Developing into a Level 3 educator, with the potential of a position upon successful completion. Other prospects could include applying for:
Room Leader positions
Possible management training
Springboard into primary education
Paediatric nursing
Continuous development in the current nursery setting
Employer Description:Daffodils Day Nursery, established in 1995, provides a vibrant, nurturing, and innovative environment where children can flourish.
They are currently seeking an enthusiastic and passionate individual to join their team. You will be supported by experienced colleagues and receive ongoing training and mentoring.
Benefits include free homemade lunches, opportunities for continued professional development, competitive pay, and up to 28 days’ holiday.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Creative,Initiative,Patience....Read more...
This is a fantastic opportunity for an eager learner to build valuable skills in a dynamic environment while supporting our operations. As a Contractor Care Assistant, you will be working alongside our experienced team to manage enquiries, assist with administrative duties, and gain hands-on experience with CRM systems and contractor care processes.
Key Responsibilities:
• Assist with day-to-day tasks while learning how to manage a high volume of phone calls and email enquiries.
• Support the onboarding team in keeping contractor records organised and up to date via our CRM system.
• Communicate with workers, agencies, and internal teams to resolve queries efficiently and effectively.
• Assist the Contractor Care Manager with ad-hoc tasks as needed, gaining exposure to various aspects of the role.
• Learn and ensure compliance with company policies and procedures.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Completion of the level 3 qualification and potentially a full time role Employer Description:Generate FS Ltd is an umbrella company managing payments for workers within the teaching and medical sectors. We provide effective, accurate, and compliant services to both our workers and agencies. We are looking for a motivated, enthusiastic, and detail-oriented individual to join our Contractor Care team.Working Hours :Monday – Thursday 9am – 5:30pm & Friday 9am – 5pm (Monday – Wednesday: Remote work & Thursday, Friday: Office based)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
A fast-paced bookkeeping practice based in Colchester are looking for a Purchase Ledger Trainee to work within Accounts Payable team servicing multiple clients.
The role will start with staff expenses processing in line with client expenses policy and will evolve to more complex Accounts Payable tasks over time. It would best suit someone meticulous, with high attention to detail, good communicator, confident to ask lots of questions and get stuck in, and learn quickly.
Duties will include:
· Staff expenses review and processing
· Expenses payment run preparation
· Support the team with other task in busy periods
The right candidate will be trained on Xero software and all required processing policies.Training:The successful candidate will be required to attend weekday courses at First Intuition Chelmsford, Southend or Colchester to study towards their Level 3 AAT qualification via the Assistant Accountant apprenticeship standard.In addition to this, you will have mentoring towards the apprenticeship knowledge, skills, and behaviours.Training Outcome:Possible progression to study AAT Level 4 after successful completion of the Level 3 apprenticeship.Employer Description:Cloudit Bookkeeping Ltd was established in 2015 and is a small team of 12. Our office is just outside Colchester, Essex in Ardleigh and we offer a friendly and supportive environment.
Our company values are:
• Accuracy
• Consistency
• Efficiency
• Innovation
• Learning
• AchievementWorking Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
Assist with preparing transport assessments, statements, and travel plans for clients
Support the design and delivery of transport, active travel, and regeneration projects
Research policies, analyse data, and draft reports and presentations
Monitor active travel and traffic projects and assess their impact
Help with junction and network assessments, preliminary highway designs, and parking scheme designs
Liaise with clients, attend meetings, and collaborate with colleagues on multidisciplinary projects
Contribute to meaningful community and stakeholder engagement work
Training:
You will be enrolled on the Transport Planner Degree Apprenticeship (BSc) at Northeastern University London, delivered over 36–39 months with day-release study.
You’ll receive structured on-the-job training, including GIS, AutoCAD, report writing, and attending professional events. If Functional Skills are required, you will complete them as well.
You’ll also have opportunities to shadow senior consultants and gain exposure to diverse aspects of the transport planning profession.
Training Outcome:On successful completion of the apprenticeship, you will have the opportunity to continue as a Consultant within Citisense — with further development opportunities to progress into roles such as Senior Transport Planner, Project Manager, or Policy Advisor.Employer Description:Citisense is a dynamic and innovative transport consultancy supporting public and private sector clients in delivering sustainable, effective, and people-focused transportation projects. We work on a wide range of exciting projects across transport planning, policy, engagement, and urban design.
We’re growing fast, and as part of our team, you’ll have the opportunity to shape your career, develop your expertise, and contribute to meaningful work that improves cities and communities.Working Hours :Monday - Friday. Flexible working arrangements with minimum 2 days per week in the officeSkills: Communication skills,IT skills,Organisation skills,Number skills,Analytical skills,Team working....Read more...
Answering calls & emails for account/invoice queries & payment dates
Processing of purchase invoices (approx. 200 per month)
Purchasing Sales invoices (approx. 100 per day)
Processing credit card transactions & reconciliation
Processing expenses in line with the expenses policy
Setting up new supplier accounts
Supplier statement reconciliations & query resolution
Any other administrative tasks as requested by your supervisor
Minimum of 6-hours per week spent on apprenticeship work and training
Some credit control opportunities
Training:You'll attend monthly online 1-2-1 meetings (via teams - NO classroom OR college!) with your Tutor. You'll be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, & projects) & will receive at least another 3-hours of training from your employer. The Level 2 AAT includes a Mandatory Qualification 'Certificate in Accounting' made up of 3 modules/exams including Introduction to Bookkeeping, Principles of Bookkeeping Controls & Principles of Costing.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Camfaud Concrete Pumps Ltd is the largest concrete pump hire company in the UK. Camfaud Group employs over 300 staff across various depots across the UK and due to their continued expansion, they are actively seeking an accounts assistant apprentice to join the team.Working Hours :Monday to Friday 9am to 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
The Basildon engineering team at CNH are focussed on the assembly, maintenance and validation testing of pre-production prototype tractors undergoing development processes. Daily working activities will include but are not limited to:
General prototype workshop activities including the construction, reworking and maintenance of our development tractors
Discovery and diagnosis of faults, functional problems and durability issues both mechanically and electrically
Following of test procedures, engineering drawings and electrical schematics
Building of test rigs for component and structural durability testing.
Use of machining and fabrication facilities in order to make functional components to specification, modifications or test fixtures
Use of PC based diagnostic equipment for programming and configuring of development tractors
Track testing and shakedown of development tractors (depending on age and driving license status)
Functional performance testing of all tractor systems
Training:Full Engineering Technician Apprenticeship at Level 3.
4 days working with the employer and 1 day at college, Luckyn Lane Campus, Basildon.Training Outcome:The skills learned throughout this apprenticeship are very much valued by us. Our intention is for us to retain these skills and the candidate at the end of the apprenticeship as a fully-fledged product development technician however this will be in line with business needs at that time and so is not guaranteed.Employer Description:CNH Industrial is a world-class equipment and services company that sustainably advances the noble work of agriculture and construction workers. The Company provides the strategic direction, R&D capabilities, and investments that enable the success of its core Brands.Working Hours :Monday to Friday 7am to 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
***Please note, a driving license is essential as the role will incur travelling to sites and customers.
Responsibilities:
Manage and maintain master product content for digital marketing and e-commerce, ensuring a single source of truth.
Develop and oversee a digital and social media content calendar aligned with channel plans, working with agencies to deliver creative content that supports brand campaigns.
Support website blog and content updates to enhance SEO and user experience, in collaboration with the Digital Marketing Executive.
Assist with database and email optimisation, including campaign reporting and consumer journey analysis.
Track performance across digital media channels (website, social, display, etc.).
Aid the Digital Marketing Manager in briefing agencies on content creation to boost brand awareness and engagement, including writing briefs and managing proposals.
Contribute to raising Digital IQ across WDFC UK.
Training:Training will be provided by WD-40 and Milton Keynes College.Training Outcome:Opportunity to progress within the company for the successful candidate.Employer Description:WD-40 is a global company best known for its iconic multi-use product that lubricates, protects against rust, and displaces moisture. With a strong values-driven culture, WD-40 emphasizes integrity, continuous improvement, collaboration, and accountability. Employees are empowered to innovate, grow, and make meaningful contributions, which fosters a highly engaged and supportive workplace. The company’s commitment to doing the right thing and creating lasting positive memories makes it not just a trusted brand, but also a great place to work.Working Hours :Mon-Thur - 8am-4:30pm (45 min for lunch) Friday - 8am - 2:30pm (30 min for lunch)Skills: Strong Digital Insight,Great communicator,Analytical,Organised & efficient,Collaborative mindset,Data & number handling....Read more...
The Apprentice will learn to assist with a variety of carpentry and property maintenance projects. They will gain hands-on experience working alongside the owner and on occasion other sub contractors.
Each day is different and can include:
Carpentry
Building beach huts/summer houses, handing doors, fitting skirting boards, designing and building custom cupboards and wardrobes, installing timber frames for roofs. Cutting loft hatch and boarding lofts
Kitchen fitting & conversions
Ripping out and installing new kitchens and appliances. Converting garages and outbuildings
Property Maintenance
Performing a variety of tasks, from basic plumbing and painting tasks to general repairs
External Work
Creating cement bases, occasionally laying new patios, repairing brickwork/plaster
Training:Full Carpentry Apprenticeship at Level
4 days working with employer and 1 day at College.
Training Outcome:This isn’t just a job it’s a career path and we are looking for someone with the potential to grown into a skilled tradesperson capable of running their own jobs and potentially takin on a leadership role in future.Employer Description:We are a small, friendly, family run business offering a variety of trade services in the residential sector. We pride ourselves on quality work, reliability and excellent communication with our customers.Working Hours :Monday to Friday 8am to 4pm, with 3 breaks throughout the day. These are the start times please allow for travel pick up is normally 7.30am or you can make your own way to site. Hours can change according to the project.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Content creation
Replying to emails, social media comments, reviews etc.
Promotion via social media, email and over the phone
Working alongside the events team to create new ideas and boost sales
Create new brochures and flyers
Monitor social media and plan posts
Training:Working towards a Level 3 Multi-channel Marketer apprenticeship standard, including any required Functional Skills in English and maths. Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.Training Outcome:This apprenticeship could be a good starting point for a career as a marketer or events staff member.Employer Description:The Little Haven Hotel is a 62-bedroom, independent hotel located on the Little Haven beach in South Shields. We provide a vast amount of services including weddings, birthdays, conferences, Christmas celebrations and many more! We strive to provide the best service to our loyal customers through our restaurant, events and bedrooms. We are constantly making an effort to improve and grow our Hotel to create a warm and positive family atmosphere.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Creative....Read more...
Prepare documentation including, but not limited to: drawings, models, estimates, schedules, quantities; as directed by a Project Engineer
Prepare drawings and models in accordance with the company's BIM manual
Liaise with both internal and external stakeholders, as directed by a Project Engineer
Participate in site surveys and investigations, as required
Co-ordinate with other BIM technicians/designers in the company
Undertake a relevant apprenticeship qualification, as agreed
Check drawings, including reinforced concrete schedules
Training:
The role is predominantly office based in Thatcham, Berkshire
Occasional visits to clients' sites to support them
Attendance at New College Swindon, 1 day/week
Working towards a Level 3 Civil Engineering Technician apprenticeship standard
Functional Skills in English and maths if required
Training Outcome:
Opportunity to progress to a degree apprenticeship if successful, with potential to work towards Chartered Engineer status in the longer term.
Employer Description:The firm was established in 1988 and has remained independent, being wholly owned by the directors. The Headquarters are in Thatcham, Berkshire and there is a regional office in Exeter. Over the past 35 years, SMA has carried out over 6,000 commissions throughout the UK, for both public and private sector clients. The assignments worked on range in size from small scale, one-off tasks, to large, multi-million pound projects.Working Hours :36.5 hours per week
9am to 5.30pm Monday to Thursday
9am to 4.30pm Friday
1 hour per day for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Office front of house - interacting with children, parents and visitors
Answering the phone, taking messages and liaising with staff
Admin tasks (letters, reports and registers etc.)
Computer based tasks
Auditing and maintaining stock
Training:The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported by a first-class training programme. You will attend a class or workshop once a week - either face to face or online - from one of our Adult Education Centres, located across the county, which will enable you to achieve the following apprenticeship:
Business Administrator level 3
Knowledge, Skills and Behaviours to enable you to enter gateway for the End Point Assessment
Functional Skills at Level 2 in English and/or maths, if required
Training Outcome:Successful completion of the apprenticeship will lead to consideration for any roles that are available within school once completed.Employer Description:Charlotte Nursery and Infant School is a large infant school based in Ilkeston, Derbyshire. Our 300 children range from 3 to 7 years old and we have a school dog - Doris. We are a very nurturing school not only for children but staff as well and our apprentice will be warmly welcomed into the Charlotte family. We are aspirational for our children, we are looking for someone who shares our passion for supporting young children.Working Hours :Monday to Friday 8.15am - 4.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
Learn to accurately pick, pack, and dispatch customer orders
Assist with receiving and checking deliveries
Support stock organisation and replenishment
Maintain a clean and safe working environment
Participate in stock takes and inventory checks
Develop teamwork and communication skills in a fast-paced environment
Training Outcome:As an Apprentice Warehouse Operative, you'll build a strong foundation in logistics while gaining insight into the wider business. After completing your apprenticeship, you'll have opportunities to progress into roles such as Warehouse Operative. From there, you can explore other areas of the business, such as sales, customer service, inventory management, or operations, developing a well-rounded understanding and opening doors to long-term career growth across the wider business of United Tooling Solutions.Employer Description:Our story is built on a foundation of excellence, collaboration and integrity, which continue to guide every part of our business today.
Committed to leading the way in our sector, we combine innovation and deep industry knowledge to deliver real, long-term value with our customer-first approach.
We are a national distributor operating across multiple sites throughout the UK, and proudly supporting more than 20,000 customers across a wide range of industries.
As experts in our field, we provide a comprehensive range of products and services designed to enhance productivity, safety and operational performance. Our diverse routes to market include trade counter branches, direct sales and integrated supply services, providing flexibility, efficiency and responsiveness at every stage.
We are proud to inspire progress, strengthen partnerships and deliver excellence. Every day.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative....Read more...
Daily monitoring of loan applications through our bespoke CRM
Calling applicants to update them/gain additional information as required to progress their application
Processing loan applications over the telephone or supporting the completion by customers online
Answering queries from loan applicants and our retail suppliers whose customers are making the application
Checking for and being mindful of non-compliant applications
Ensuring applications are progressed and completed within the relevant time frames
Conducting 'delivery of goods' satisfaction calls
Identifying alternative finance solutions i.e. secured or commercial loan options
Keeping up to date record of process for management reporting
Liaising with Customer Service staff regarding specific applications or the release of funds to retail suppliers
Training:
Business Administrator Level 3 Apprenticeship Standard
One day every 2 weeks - online learning
Training Outcome:
The opportunities in the world of business are endless
Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels
Employer Description:Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Customer care skills,Team working,Excellent time management,Ability to multitask,Ability to problem solve,Trustworthy,High attention to detail,Professional manner....Read more...
Responding in line with SLAs to customer support requests:
Telephone
Email
Connectwise
Verbal
Answering telephone using standard procedures:
Logging support calls onto helpdesk software (Connectwise) if customer has not already logged
New user creation for customers
Daily backup checks
Configuration and installation of workstations, laptops, printers, routers and any other hardware as required. Usually at Flex but may be at customer site
Keeping customer updated when working on support tickets via Connectwise
Working to resolve helpdesk issues in a timely manner but escalating to 2nd line if required
Entering time on Connectwise
Creating documentation on any installations, or updating calls as required
Transfer of equipment from reception to Flex work area.
Assisting all members of Flex
Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred.Training:Information Communications Technician Level 3.Training Outcome:The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business.Employer Description:Flex initially grew out of working as part of one of Shropshire’s largest accountancy practices. The skills and knowledge our team acquired by working within the professional services industry has been the perfect grounding for working with many businesses. Integrity, professionalism, the very best services and implementing cost efficient solutions are at the top of our list.Working Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Help to ensure that projects are planned and completed in a timely, safely manner
Maintaining daily diary to record site events and requirements
Learn standards for inspections of all operations to ensure they are carried out in a safe manner
Comply with the site-specific environmental action plan requirements
Gain a thorough understanding of site boundaries, access points and site office procedures
Build relationships with other business unit teams like sales and commercial
Shadow site management team on CSCS inspection visits
Manage and co-ordinate the safe and tidy storage of material delivered to the site
Shadow and report to the business unit production director on specific development targets and objectives
Training:
This apprenticeship is a new apprenticeship standard qualification titled "Construction Site Supervisor" at Level 4 which is equivalent to an HNC
Level 4 qualification in Construction and Built Environment
Weekly day release
Training Outcome:
Typically, you would advance onto a 3-year program of training to gain a level 5 & 6 qualification in a Construction subject. Level 6 being a degree
Employer Description:CoTrain is a program under SECBE .
As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :Monday - Friday (7.30am - 5.00pm) working week, with one day being spent at college to gain the qualifications for this apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Initiative....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide accurate information on deliveries, collections, schedules, routes, and prices
Handle customer enquiries, complaints, and feedback with professionalism and empathy
Process bookings, cancellations, and changes efficiently
Resolve service disruptions and coordinate with customers and consignee's
Ensure compliance with safety regulations and company policies
Keep customers informed of any delays or changes to services
Maintain records of customer interactions and transactions
Administrative duties around the office
Training Outcome:After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors. Career progression may include:
Administrator/ Office Coordinator– Apply your skills in day-to-day office operations
Team Leader/ Supervisor– Step into leadership roles managing small teams or projects
Personal Assistant (PA)/ Executive Assistant (EA)– Support senior staff with high-level administrative tasks
Specialist Roles– Progress into areas such as HR, Finance, Marketing, or Procurement
Higher Apprenticeships or Further Study– You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
Operations or Office Manager– Oversee departments or entire administrative functions
Employer Description:Sovereign Transport services are renowned for their exceptional standard across the UK. In 2009 we where recognised within Pallet Networks for our Industry leading services and inducted into an exclusive Platinum Members club. In 2024 we are still Platinum Members.
We collect thousands of pallets every day from our satisfied customers across the North West. Monitoring every step of the way to ensure that your consignment meets its destination according to your requirements.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
General administrative support to the wider team
Creating and updating spreadsheets and documents
Inputting and maintaining data in internal systems and databases
Formatting documents and templates as needed
Supporting with planning and booking meetings or events
Assisting with internal communications and social media updates
Helping maintain digital and paper filing systems
Supporting with marketing, candidate records, and job tracking
Responding to emails and assisting with daily office tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
At the work location
Training Outcome:After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors.
Career progression may include:
Administrator / Office Coordinator – Apply your skills in day-to-day office operations
Team Leader / Supervisor – Step into leadership roles managing small teams or projects
Personal Assistant (PA) / Executive Assistant (EA) - Support senior staff with high-level administrative tasks
Specialist Roles – Progress into areas such as HR, Finance, Marketing, or Procurement
Higher Apprenticeships or Further Study – You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
Operations or Office Manager – Oversee departments or entire administrative functions
Employer Description:‘We build trusted partnerships across the construction and social housing sectors, supporting the highest quality candidates to find the nation’s leading employers.’Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
We are primarily seeking someone to handle general responsibilities in print and finishing, with the potential to explore the exciting fields of pre-press and computer work. This role will also provide hands-on experience with fabrication tools such as laser engraving and digital table cutting. -
Mounting prints onto boards
Laminating prints that require it
Adding fixing systems to prints ready for hanging
Using the digital cutting table
Learning how to set files up for the cutting machine
Setting up and maintaining machines
Wrapping and packing work for dispatch
Training:Upon successful completion of the apprenticeship, you will achieve a Level 3 Print Technician apprenticeship standard. You will be supported by both your employer,and BPIF Training during your time as an apprentice. You will follow a structured training plan and will be provided with dedicated time for working towards your qualification. Training will take place at the workplace, with regular visits from your Training Coordinator along with occasional online sessions. You will work one-to-one with your Training Coordinator throughout your learning journey to ensure you receive tailored support and guidance.Training Outcome:Become a permanent, versatile and valued member of the team.Employer Description:Based in Hertfordshire, we deliver print, design and installation projects across the commercial, public and private sectors throughout the UK and Europe. We've worked on sites ranging from offices, retail, education and hospitals through to museum exhibitions and private commissions. Whatever you need, we'll find a way.Working Hours :Mon-Friday, 9am-5pm.Skills: Attention to detail,Communication skills,Creative,Customer care skills,Initiative,Logical,Organisation skills,Patience,Physical fitness,Presentation skills,Problem solving skills,Team working....Read more...
To gain work experience supporting Finance in a wide range of duties in order to support the Council – including the income recovery and supplier payment functions
To input data and retrieve information from various computer systems as required
To assist with day-to-day queries from budget holders and other internal officers.
To assist with preparing quarterly budget monitoring spreadsheets for the Lead Accountants
Personally deal with incoming and outgoing emails and telephone calls where possible, referring others to appropriate officers for action
Preparing financial journals for input, including allocation of gas, electric and water costs and other internal recharges
To undertake reconciliation work as required, e.g. car park income
To assist with external audit liaison and data gathering as required
Such other duties as may be required from time to time.
Training:
You will work towards either your Level 2 or Level 3 Accounts Assistant qualification across a total duration of 17 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression.Employer Description:Exeter City Council is a local authority providing a wide range of public services to the residents of Exeter. These services include housing, planning, council tax, and various community support initiativesWorking Hours :Monday to Friday, 9am to 5pm, 37 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Help to source new clients and business partners
Help with various stalls and training events
Answer telephone calls and deal with queries, delivering messages to appropriate persons.
Responding and assisting customers through email interaction.
General office administration.
Undertaking other duties as requested by your mentor.
Building training courses
Uploading courses through our website
Training:
Full Customer Service Practitioner Standard - Level 2
On-the-job training to support job role/development
Off-the-job training to support qualification requirements (Collegeattendance at Plymouth City College)
Employer will allocate dedicated training time for Off-The-Job training as required for the qualification
Functional Skills support - maths/English - if required
Training Outcome:As a company, we are always looking to upskill our staff within theorganisation and find areas in which they are particularly passionate.
For the appropriate candidate, upon successful completion of theapprenticeship we can offer them a permanent position within our company as well as the opportunity to undertake a higher apprenticeship should they wish to.Employer Description:The Inclusivity Group is committed to delivering comprehensive, person-
centred and expert services nationwide to deaf, disabled and elderly
individuals and the services that support them. Our vision is to enable and
empower people to be able to engage, interact and feel valued by society –
and our mission is to ensure everyone can be equal and active members of
their community. We achieve this through our three companies Complete
Communication, Complete Training and Complete Independence.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
