Responding to queries via email or phone
Training other staff members on troubleshooting and diagnosing problems
Resolving problems with networks and PCs/Macs
Diagnosing system errors on our hardware devices
Installing/updating software to fix issues with printing and scanning
Remotely access hardware to assist with diagnosing and resolving problems
Following up with customers for full resolution of issues
Take ownership of tasks allocated to yourself in a quick and courteous manner, ensuring company targets are met
Manage your personal and companies time effectively whilst performing your daily duties
Ensure the correct company procedures and guidelines are followed when using equipment in conjunction with company health and safety policies
To attend and be prepared for company/department meetings
Training:Information Communications Technician Level 3 Apprenticeship Standard:
Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient for you, then NowSkills also provides live online, on-demand online and 1:1 with your subject specialist digital tutor that you will have assigned to you.
Upon successful completion, you will receive a certification of your Level 3 Information Communications Technician Apprenticeship Standard.
Training schedule has yet to be agreed upon, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the IT team.Employer Description:XBM began in Wakefield, West Yorkshire, and today our Head Office, Regional Sales office, and National Service Centre are in Morley, on the southern edge of Leeds, West Yorkshire. We have recently purchased an additional 4,000 square feet, allowing us space to spread out our ever expanding teams.
Our core values underpin our Mission Statement: “To become the preferred supplier for organisations when choosing products or services for making documents work”.Working Hours :Monday to Friday: 9am to 5pm (breaks to be confirmed)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
Kick-start your career with a dynamic business administration apprenticeship! We're offering the chance to not only provide key administrative support but to grow alongside our expanding company. You’ll be nurtured to take on future leadership opportunities, including the potential to manage our upcoming temporary staffing department.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Take detailed notes during meetings and maintain accurate records.
Answer phone calls from clients, families, and healthcare professionals, providing timely and professional responses.
Provide on-call support when required to assist with urgent queries or staffing needs.
Follow up on potential temporary staffing leads and assist in growing the temporary staffing department.
Perform general administrative tasks such as managing emails, scheduling appointments, and updating databases.
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:Here at Ultimate Independence Care, we are building towards becoming the leading independent provider of support for people with learning difficulties, complex care needs, Autism, and mental health conditions in the UK. We deliver unmatched quality accommodation and support across the country, and our dynamic service allows and motivates people to reach their goals equipped with bespoke care solutions. Working Hours :To be confirmedSkills: Communication skills,Attention to detail,Organisation skills....Read more...
Support children's learning and development
Provide respectful and responsive physical and emotional care to children, promoting health and wellbeing
Support the implementation of change to improve practice
Training:
You will be working towards a Level 3 Diploma in Early Years and a First Aid qualification
Your Apprenticeship will last for 13 months, where you will be supported by a dedicated assessor throughout your apprenticeship, as well as a mentor and other staff within the nursery
This apprenticeship requires dedication, commitment & punctuality for you to be successful
This apprenticeship will open doors to a variety of future roles & career paths within the childcare sector
Training will take place in the workplace
You will need to attend online training with your assessor for 10 days out of your 13-month apprenticeship, for your classroom-based learning and you will be working within the nursery for the rest of the time with the support of your dedicated childcare assessor
Training Outcome:The potential of a permanent position upon successful completion.
Other prospects could include applying for:
Room leader positions
Possible management training
Springboard into primary education
Paediatric Nursing
Continuous development in the current nursery setting
Employer Description:The nursery is arranged over 3 floors. The lower ground floor is home to their soft play and ball pool room. Also here they have our Upper Pre-school classroom, toilets and staff / parent lounge. On the ground floor they have their Babies and Toddlers rooms, their office and the main kitchen. On the top floor they have their Lower Pre-school, messy play room, imaginary room, dining room, language & literacy room (computer room) and toilets. Their Lower Pre-school is for children 2 to 3½ years; their Upper Pre-school is for children from 3 to 5 years. This Nursery follows The Early Years Foundation Stage for children from Birth to 5 years.Working Hours :Monday - Friday, shifts to be confirmed (to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistant to the practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.
To have a thorough knowledge of all practice procedures
To work in accordance of written protocols
Filing post in medical records
Scan/photocopy documents as requested
Processing Online consultation requests (AMGP)
Monitoring and processing the practice email
Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary
Process patient requests for today/future appointments from patients by telephone and in person.
Deal with visits/requests
Training:
Level 2 Customer Service Practitioner Apprenticeship standard
Training Outcome:
The candidate has the potential to continue building skills and continue to business administration qualification that would open doors to becoming experienced administrators withing the org including secretarial positions.
The right candidate has the potential to progress to leadership roles such as reception/admin supervisor- operational manager or practice manager.
Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,100 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 1 salaried GP, 2 ANPs, 3 practice nurses, 1 HCA, Practice manager, Operations manager, Administration co-ordinator, Reception supervisor, part time Secretary and 11 admin/receptionist.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.Working Hours :Monday to Friday
7.5 hours per day/ 37.5 hours per week – to work between the hours of 8am and 6.30 pm.
Half an hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Effective time management....Read more...
The Instrumentation Calibration Services (ICS) department has the responsibility of calibration, maintenance, managed collection, storage and delivery of test & measurement and equipment to support the Barrow site & external commercial customers. Equipment maintained and calibrated includes Electrical, Mechanical, Dimensional & Optical, Temperature, Gas, Fixed Plant and Ionizing Radiation test and measurement equipment.
The core duties include but are not limited to:
Calibration, maintenance and repair of test and measurement equipment, in line with programme and commercial requirements
You will work with subject matter experts and experienced professionals to support and provide advice to all build teams on critical measurement activities to ensure equipment meets specification
Use of cutting edge metrology hardware and software, providing the opportunity to be involved with developing the automation of equipment and laboratory standards
Calibration of on-site equipment and supporting specialist measurement projects
The role combines multiple functions from within the company, including; Engineering, Quality and Operations, providing a unique perspective to how the wider business operates. We balance hands on calibration with technical measurement support and act as the interface with key stakeholders on projects.
You will spend the first year of your apprenticeship at college developing a basic understanding of engineering, health & safety and quality. You will then spend the second and third year within the business. You will have the opportunity to rotate across various placements within the calibration laboratory and will be cross-skilled between mechanical, dimensional and electrical calibration sub-parameters.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Join our team as an Apprentice Facilities Manager and embark on a career that offers a unique alternative to university. As an essential part of our organisation, you will play a pivotal role in ensuring that our facilities and assets are optimised for the business's needs. Working closely with industry-leading professionals, including Project Managers, Engineers, and Area Landlord Management you will gain hands-on experience in managing facilities that support critical maritime operations. This is a fantastic opportunity to be part of a major site transformation, where your contributions will directly impact the future of our organisation.
In this role, you will be actively involved in various facets of facilities management, including interfacing with internal & external clients, managing assets, and ensuring compliance with health safety, building and nuclear regulations. You will also be responsible for strategic property asset management, service delivery, and leading facility management systems. Throughout your apprenticeship, you will receive comprehensive training, learning about operational and technical leadership in FM, procurement, contract management, and the principles of effective property management. You will develop skills that enable you to drive innovation, enhance workplace productivity, and contribute to sustainable business growth.
If you are passionate, eager to learn, and ready to take on new challenges, this apprenticeship will provide you with the foundation for a successful career in the fast-paced, ever-evolving world of site, facilities & infrastructure management. Join us and help shape the future of our site and our industry!Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Business Administration Advanced Apprenticeship is typically 24 months (2 years) and aims to provide a highly transferable set of knowledge, skills and behaviours, which can be gained working within our organisation. The apprenticeship enables you to develop all business fundamentals such as functional processes needed in a wider working environment, and helps to create a good understanding the organisational structure of the business and how all the roles and departments are integrated and work together to produce the best results.
During the apprenticeship you will complete multiple different placements ranging from 3 to 6 months. Examples of placements you could do but not limited to, are: SHE (safety, health and environment), Business support, business improvement, supply chain - procurement, logistics, finance and Planning. Apprentices will primarily be in the role of a PSA (production support administrator) to support the Production Planning community as they transform Ministry of Defence work requirements into production ready tasks for our workforce to execute on ship.
Specific activities could include:
Ensuring all planning pre-requisites are met to allow orders to be progressed to production.
Creation of work packs ready for production to execute. This includes but not limited to printing drawings, documents, reference materials etc. as determined by Service Order references.
Raising change request notifications as directed by the Planning Manager.
Engaging in and running team meetings · Shadowing other members of the team to develop a greater understanding of their roles and responsibilities
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there is a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Supporting a variety of highway teams with accurate and reliable data in a multitude of different formats, including PowerBI dashboards.
Using your analytical skills to manage, organise, and interpret large datasets, where your eye for detail and problem-solving abilities will shine.
Bringing creativity to the table by applying meaningful application technology and smarter working methods to boost efficiency and deliver projects.
Helping us meet financial challenges by driving innovation, cost-effectiveness, and finding solutions that keep quality high while saving resources.
Training:
You will be allowed 6 hours off the job per week for training time which could be at home or in the office.
Training Outcome:Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :Monday to Friday, hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Work alongside experienced staff, gaining skills and knowledge
Learn and adhere to safety protocols and best practices on construction sites
Learn to interpret construction drawings, specifications, and plans to ensure accurate installation
Learn to use hand and power tools safely and efficiently
Assist with the preparation and measurement of materials required for installation
Measure, cut, and attach plasterboard to create walls and partitions
Hide pipes and wires, and make space for insulation
Install suspended ceilings, raised floors, and soundproofing systems
Seal joints between plasterboards to achieve smooth finishes
Maintain a clean and organised work area
Perform general labouring work to support the installation team, such as:
Moving materials and equipment on-site
Mixing and preparing construction materials
Cleaning and organising the work area
Work toward a level 2 Interior Systems (Drylining) Installer Apprenticeship
Maintain a logbook over the duration of the apprenticeship period and a portfolio recording projects and documenting work that has been undertaken and the skills learned
Training:Interior Systems Installer Level 2.
The apprentice will be based at our site in the Waltham Forest area, with assessors from the training provider visiting the site every two months and online training taking place every fortnight.Training Outcome:Becoming a skilled Interior Systems Installer (Dryliner).
Further progression can be in Supervisory and Management roles within the sector and the Construction Industry at large.Employer Description:Gypcraft are a trusted and dependable contractor, dedicated to delivering internal finishes and façades to the construction industry.
Our business is founded and underpinned by core values of excellence, passion, integrity, hard graft and collaboration through building trusted relationships with our customers, employees and suppliers.
Established in 2001, we work with a host of household name developers and Main Contractors on a diverse range of construction projects, from residential houses and flats to schools, hospitals and community buildings.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Patience,Physical fitness,Manual dexterity,Health and safety awareness,Time management,Physical stamina....Read more...
Playworkers work in a range of play settings offering different models of play work. The purpose of our curriculum is to support playworkers to develop into positive, flexible and team-focused members of staff, and to support them to provide the best possible provision for the children in their care.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:
Progress within your setting as a supervisor or manager
Work as a play work development officer for a local authority
Move into a school as a Teaching Assistant
Become self-employed and set up an after-school club or childcare project
Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship
Employer Description:Aston-Mansfield’s Little Manor Play Project works with and supports children and families from the local community in several ways.
During term-time, we deliver daily Breakfast Club and After-School Club sessions for children aged 5-11. During the school holidays, we deliver a Holiday Playscheme and Youth Programme.
Our affordable wraparound care allows parents and carers to enrage in work or study and/or access respite.
All our activities are designed to facilitate social, physical, emotional and creative development through a range of play experiences delivered in a safe and supportive environment. We are passionate about improving children’s’ confidence, skills, mental-health and resilience.Working Hours :• Term time – 25hrs/week. 1pm – 6.00pm, 5 days a week.
• School holidays - 39 hrs/week. 8.30am – 6.00pm, 4 days a week. + 1hr meeting time.
Hours may be shifted t o accommodate occasional Breakfast Club coverSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Argyle Community Trust are looking for an Apprentice Teaching Assistant who would enjoy helping others to achieve, experience success and fulfil their potential. The apprentice should be willing to develop an understanding of the obstacles and challenges that some people face in gaining employment and develop strategies on how to motivate, build confidence and raise the self-esteem of young people. The ability to engage with and relate to people who have experienced difficulties in gaining employment is crucial.
The position will be based across multiple delivery sites within Plymouth with some of the administrative role completed in the offices at one of our delivery hubs. The role of Apprentice Teaching Assistant will be to assist in the delivery vocational qualifications and a work-readiness programme for a range of young people and adults with varying needs and backgrounds, this may also include working with our Post 16 delivery team in Plymouth assisting with delivery on the BTEC Sport programme. The apprentice teaching assistant will assist with a variety of 12-week employability and mentoring programmes as well as contributing to our Traineeship courses; they will also play a part in developing our secondary school provision.
The apprentice will join the Education and Employment Team and assist with recruiting, teaching and supporting local people to learn new skills and gain accredited qualifications. They will also help with a bespoke mentoring programme that meets the needs of each individual. The role involves working with learners in a group and/or one-to-one, delivering all aspects of the qualifications in a variety of subjects and levels. Reporting to the Head of Education and Employability, the post holder will inspire and play their part in ensuring that every person who undertakes an educational journey with the Trust has the opportunity to achieve.
As a registered charity, the Community Trust works, in close conjunction with Plymouth Argyle Football Club and with many people across several sectors where sport has proven to be the ideal tool for creating lasting engagement with a diverse range of individuals.
With support, plan and deliver interesting and engaging sessions.
Support learners in completing portfolios of work which enable successful completion of qualifications and the overall course.
Assist the teaching of groups and individual learners from a range of backgrounds and abilities, including those from SEND and BAME backgrounds.
Mark work, giving appropriate feedback and maintaining records of learners’ progress and development.
To record all learner evidence in line with Trust and awarding body requirements.
With guidance carrying out a mentoring role as a personal tutor to learners.
Plan additional support for learners as necessary through a range of one-to-one reviews.
Have the knowledge and ability to support learners once they have completed their programme, to progress into employment/education for a period of time.
Represent the Community Trust at recruitment events, taster days, open days and outreach careers or education promotional events to support and achieve pre-agreed KPIs.
Interview potential learners and conduct diagnostic assessments as necessary.
Manage learner engagement according to ACT Code of Conduct and apply appropriate and effective measures in cases of unacceptable conduct.
To develop an understanding of the learning needs of students and use this knowledge to support them to become independent learners in the classroom.
Training:Apprenticeship standard:
Teaching assistant Level 3 (A level)
Attending sessions at Plymouth Argyle monthly.
Training Outcome:There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate.Employer Description:We are proud to be the official charity for Plymouth Argyle Football Club. Argyle Community Trust uses the prestige of football and the reach of the club to inspire, engage and help people of all ages, achieve their full potential.
Argyle Community Trust has a clear vision, along with our national partners, to be an active, inspirational and inclusive community hub for the South West region. We aim to have a positive impact on a range of groups within society and to provide the local community with the opportunity to explore their full potential, improve their life chances and aspirations through the power of football and Plymouth Argyle FC.
We are hugely proud to say we have changed lives and inspired people over the past 20 years and envisage this to continue for many years to come. We offer a large range of activities and programmes from football to nationally recognised educational qualifications, from health to social action and disability.
To ensure we remain focused and true to our aims we have a strategy showcasing what we do and how we we intend to continue and build upon our work.
Our Community Strategy builds on Argyle Community Trust’s desire to make a change to people’s lives using the power of Plymouth Argyle Football Club. The populations that we serve face barriers in relation to health, well-being, education, employment, levels of physical activity, high deprivation in some areas and low attainment levels.
Through the work undertaken as part of our last strategy, through research and consultation there is clear evidence to indicate our work is needed within our community. National, regional and local plans reflect the work that we undertake with the aim of breaking down the barriers stated above.Working Hours :Monday - Friday between 9am and 5pm.
Some evenings to support with evening classes and sessions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
We install first and second fix joinery - all in domestic houses around Nottinghamshire.
Measuring and Cutting: Precision in measuring, cutting, and shaping wood and other materials using hand tools, power tools, and woodworking machinery
Installation: Installing structures such as doors, windows, staircases, furniture, and cabinetry in residential, commercial, and industrial buildings
Blueprint Interpretation: Reading and interpreting technical drawings, blueprints, and design specifications to ensure accurate construction and installation
Joinery Work: Creating and assembling wooden components, including joints and frameworks, ensuring structural integrity and aesthetic quality
Repairs and Maintenance: Conducting repairs and maintenance on existing wooden structures and fixtures, ensuring they remain safe and functional
Safety Compliance: Adhering to health and safety regulations to maintain a safe working environment
Training:The next joinery college day release group starts at our Basford campus 20 March 2025. However you can start employment before then, so please dont delay in applying if you wish to be considered.
You will learn on the job and also study one day per week during term time at our Basford campus for 2 years, which is paid for as part of your normal working week.
Functional Skills - if you do not already hold GCSE min grade 4/C/Level 2 in English & Maths then you will also study maths & English alongside the apprenticeship.Training Outcome:There may be an opportunity for ongoing employment for the right candidate upon successful completion of the apprenticeship. If there is a position available at this time.Employer Description:We have been trading for the last 10 years and work on domestic properties around Nottinghamshire.
We install all first fix and second fix joinery.
Our current apprentice is close to completion/becoming qualified, so we are looking to take on another apprentice to train & develop to support our growing team.
Take a look at our instagram page for more about us and our projects @ironsidejoineryWorking Hours :Monday to Fridays 8am to 5pm with occasional weekend working where required.
The earliest start time is respect of being collected for a lift to the place of work is 7amSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a level 3 apprentice you will be a key member of the nursery team, your daily activities may include:
Planning and implementing fun and educational activities with the children.
Play alongside and with children to support their play.
Supporting children’s creative and imaginative experiences.
Maintaining development records on key children.
Supervising children at rest times and at mealtimes.
Contributing to and promoting health and safety.
Ensuring the play area is clean and tidy at all times.
Working closely with parents and providing feedback on their child.
Useful Qualities to have:
Friendly and approachable.
Patient, and caring.
The ability to interact positively with children and adults.
Flexible and willing to carry out a number of different activities within the job role.
Reliable.
Trustworthy.
Motivated.
The ability to work using your own initiative.
This position would suit a candidate with a bubbly, outgoing personality who is able to work on their own initiative and is prepared to commit to the work required for an apprenticeship.Training:Level 3 Early Years Educator apprenticeship standard, which includes:
Level 3 Early Years Educator Diploma.
Paediatric First Aid.
End-Point Assessment (EPA).
On the job training.Training Outcome:Progression to a higher level qualification or full time employment may be available after completion of the apprenticeship.Employer Description:Bright Swans Day Nursery offer babies and children from three months to five-years a stimulating, nurturing, loving environment in which to thrive and learn, creating curious minds whilst gently readying them for their next big adventure, reception school.
It’s their aim to carefully bridge the gap between home, nursery and school. They do this in a number of ways, from providing a secure, happy ‘home-from-home’ experience where children feel comfortable and cared for, to encouraging independence by allowing children to flow freely from activity to activity, from indoors to the natural surroundings of outdoors.
They also provide an extensive range of exciting and engaging individual and group play-based activities to help babies and children develop new skills, paving the way for a brilliant start to school life.Working Hours :Monday - Friday, hours to be determined.Skills: Communication skills,Team working,Creative....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentist recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:
A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Portman currently have 200 dental practices across the UK, Ireland and Benelux, including 16 orthodontic Portman Smile Clinics, caring for over 700,000 patients. Our practices offer a range of specialist, private and NHS dental care services, and are focused on continual development both in clinical skills and innovation.
Culture and values are critical to us, with a simple ethos at our core to treat others as we would want to be treated ourselves.Working Hours :Monday to Friday, 8:30am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Administer the IT helpdesk system, reset user passwords and modify accounts where necessary
Provides support and problem solving for PC desktop system hardware as well as software faults across all College Campuses
Organise IT stock levels and carry out routine testing of IT equipment
Carries our general maintenance tasks on IT equipment
Assists with the daily running and routine upgrades of the Colleges
IT systems which include email, anti-virus protection, backups, WI-FI and internet access
Supports the maintenance of an inventory of hardware and software located on college premises
Maintains current knowledge of developments in IT and systems
Carries out administrative duties required to ensure the efficient running of the IT Services department
Ensures that equipment is maintained in safe working order and that the requirements of Health and Safety legislation are met
As directed by Academic staff, assists with the supervision of students for reasons of safety and security
Contributes to the attainments of the College’s strategic objectives as appropriate
Complies with all College policies, practices and procedures
Participates in staff development activities and appraisal schemes and takes responsibility for personal development
Undertakes such duties as may reasonably be required of you to commensurate with your grade and general level of responsibility at your initial or present place of work, or any other establishment for which the College provides services
Takes responsibility for the safeguarding and promoting the welfare of children
Training:Information Communications Technician Level 3.
Training will take place all in the workplace. Training Outcome:Opportunities for promotion for the right candidate.Employer Description:We are a general Further Education college offering a variety of courses, both vocational and professional courses, with a Nursery on site. The Nursery is based at the Moulsham Street Campus.
We are based across two main campuses - Moulsham Street and Princes Road. Our facilities have been redeveloped in recent years and we now boast a brand new Electrical and Engineering block, a new Art, Design and Media centre, as well as new welcome areas on both campuses, complete with internet cafes and landscaped outside areas for students to relax and socialise.Working Hours :Monday to Friday 8am - 4:30pm
37 hours per week, 52 weeks per year.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
The responsibilities of this programme are preformed within the framework of the Apprenticeship standard. The degree will cover (key science principles associated with dairy, lean manufacturing techniques and environmental sustainability) the following:
Milk production and its chemical composition
Milk microbiology and processing conditions that impact the product properties, quality and safety
Principles of dairy process design, engineering and level of automation and its impact on plant performance
Dairy unit operations and their impacts on the product quality, functionality and product shelf life
New product development
Legislation and guidelines applicable to manufacture of dairy products
Lean manufacturing
Environmental sustainability and waste management
Test methods and applications, product quality testing, sensory evaluation, in-line and off-line.
Dairy process environment, hygiene, design and control
Training:The Dairy Technologist Apprenticeship training will be delivered via blended approach of distance learning and 2 periods of 2 weeks for hands on practical training in a purpose built state of the art training facility in Cheshire. The rest of the time will be spent learning the roles of each function in rotation, putting the know-how to practice and good use to the business - all supported and nurtured by an inspiring workplace mentor.
At the end of the Apprenticeship Programme you will gain the following awards:
Level 5, Apprenticeship in Dairy Technology - with an additional Technical Project also achieve a Foundation Degree in Dairy Technology
Level 3 Food Safety
Level 3 HACCP
Level 3 Health and Safety
Training Outcome:This apprenticeship program is designed to deliver first-class Müller professionals for our Quality, R&D, Manufacturing and Continuous Improvement teams. On completion of the Apprenticeship, there may be an opportunity to move into a permanent role in one of the areas above.Employer Description:Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.Working Hours :Shifts to be confirmed with some potential to experience shift working.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Carrying out infection control and decontamination procedures
Recording dental charting carried out by clinicians
Preparing, mixing and handling dental materials
Providing chair-side support to dentists, therapists and hygienists throughout a range of dental procedures
Providing support and reassurance to patients
Providing administration support in making appointments, taking payments and dealing with paperwork
An experienced dental nurse will use their knowledge of dentistry to anticipate what is needed during treatment sessions, a skill that is highly valued by the clinician
Training:
College lessons are delivered by Sandwell College in the workplace/online
You will not be required to travel to the college site
You will be trained in the Extended City and Guilds Level 3 Dental Nurse apprenticeship standard, which includes:
Level 3 Diploma in Dental Nursing
Emergency first aid in the workplace qualification at Level 3
End-Point Assessment (EPA)
Completion of this qualification will enable candidates to register with the GDC as a qualified dental nurse. The practice also offers a full in-house training programme to cover the practical aspects of the job role.Training Outcome:There are a wide range of opportunities available to enable registered dental nurses to extend their clinical duties and develop their knowledge and skills within particular areas of interest, for example:
Dental radiography
Implant nursing
Oral health education
Sedation dental nursing
Orthodontic dental nursing
Special care dental nursing
Oral surgery dental nursing
Taking dental impressions
The application of topical fluoride
Dental nurses may also progress onto university to become a dental hygienist/therapist. Employer Description:Here at the Hermitage Dental Practice, we are committed to helping you look after your smile. We provide high quality routine treatments along with a wide range of cosmetic options, all provided in a relaxed and friendly environment. For adults dental care is provided privately, but we continue to provide for the dental needs of our child patients on the NHS.Working Hours :Full time hours including one late evening per week. Hours to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship over the course of 15-months. There are five key areas of work all leisure team members will cover; leisure and fitness operations, lifeguard duties, swimming teaching duties, gym instruction and leading group activities. You will act as a Lifeguard, Swimming Teacher, Gym Instructor and Group Activity Leader amongst other operational duties.
You will achieve your Level 2 in Fitness Instructing, Level 1&2 Swim Teaching & NPLQ Lifeguarding Qualifications as part of this apprenticeship.
Your duties will include:
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering Lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service focussed approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding Health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Effective communication with other team members
You will work a combination of Gym and Leisure side hours whilst working within the centre. Please be aware, this will also include working on the Reception Desk when required.
Progression within the company is a core value, and on completion of your apprenticeship you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 30 hours per week on a shift basis at your designated centre. You will receive on-going training and benefit from free use of the gym and swimming pool.Training:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Potential progression to Team Leader and then onto Duty Management training.Employer Description:Sports and Leisure Management Limited (SLM Ltd) is the company behind the Everyone Active brand. The Company is the longest established leisure contractor in the UK having been formed in 1987 by our CEO Stephen Hulme. The Company has seen significant growth over the years and currently manages 93 sports, leisure and cultural facilities in partnership with 34 Local Authority clients.Working Hours :32 hours per week - exact shifts to be confirmed - including early mornings, evenings and weekendsSkills: Team Working,Organisation Skills....Read more...
Join our team as an Apprentice Maintenance Mechanical Fitter and be part of an exciting period of growth within our safety-critical environment. You will play a vital role in maintaining and ensuring the smooth operation of our plant systems, components, and assets. Throughout your apprenticeship, you’ll rotate through different teams, each focused on specific aspects of plant maintenance and repair, working with a wide range of mechanical and specialist equipment. This will give you the opportunity to develop a broad skill set, from servicing and maintaining mechanical and non-mechanical plant equipment to supporting production teams in enhancing operational efficiency.
In this role, you’ll be involved in the regular maintenance of compressors, workshop machinery, and pneumatic and hydraulic systems. You’ll learn how to install and repair components like bearings, seals, and drive keys, as well as maintain CNC machine tools used in both heavy and light engineering. Your training will also cover the safe operation of cranes, hoists, and other lifting equipment, along with testing and repairing specialised tools such as compressed air and breathing air equipment, rotating tools, and burning/pre-heating torches.
Your work will include tasks like pipe bending, soldering, welding, and machining skills such as turning, drilling, and using a band saw. You’ll be trained to follow Health & Safety best practices, ensuring that all work is carried out safely and to the highest standards. In addition, you’ll gain experience on the effective operation of compressors, as well as testing and maintaining air handling units and other specialised equipment. It's a fantastic time to join us with incredible opportunities ahead and this apprenticeship is perfect for those beginning their careers or considering a career change. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The responsibilities of this programme are preformed within the framework of the Apprenticeship standard. The degree will cover (key science principles associated with dairy, lean manufacturing techniques and environmental sustainability) the following:
Milk production and its chemical composition
Milk microbiology and processing conditions that impact the product properties, quality and safety
Principles of dairy process design, engineering and level of automation and its impact on plant performance
Dairy unit operations and their impacts on the product quality, functionality and product shelf life
New product development
Legislation and guidelines applicable to manufacture of dairy products
Lean manufacturing
Environmental sustainability and waste management
Test methods and applications, product quality testing, sensory evaluation, in-line and off-line.
Dairy process environment, hygiene, design and control
Training:The Dairy Technologist Apprenticeship training will be delivered via blended approach of distance learning and 2 periods of 2 weeks for hands on practical training in a purpose built state of the art training facility in Cheshire. The rest of the time will be spent learning the roles of each function in rotation, putting the know-how to practice and good use to the business - all supported and nurtured by an inspiring workplace mentor.
At the end of the Apprenticeship programme you will gain the following awards:
Level 5, Apprenticeship in Dairy Technology - with an additional Technical Project also achieve a Foundation Degree in Dairy Technology
Level 3 Food Safety
Level 3 HACCP
Level 3 Health and Safety
Training Outcome:This Apprenticeship program is designed to deliver first class Müller professionals for our Quality, R&D, Manufacturing and Continuous Improvement teams. On completion of the Apprenticeship, there may be an opportunity to move into a permanent role in one of the areas above.Employer Description:Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.Working Hours :Shifts to be confirmed with some potential to experience shift working.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
· Providing an excellent range of activities that ensures that the child learns whilst having fun.
· Supporting children’s learning and development, including supporting planning and observations.
· Preparing and maintaining the environment and resources for the children.
· Preparation of food for breakfast, snack and afternoon tea.
· Supporting children’s self-help needs.
· Being creative and enthusiastic.
· Following safeguarding rules Undertaking First Aid training as required.
· Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required.
· Ensuring that all Health and Hygiene requirements are always adhered to. Training:· You will gain a Level 3 Early Years Educator qualification at the end of the course.
· All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting.
· Online remote training sessions will take place once every week for the first 8 weeks and they’ll be scheduled in as and when.
· You will complete your Level 3 Paediatric First AidTraining Outcome:Developing into a Level 3 practitioner, with the potential of a permanent position upon successful completion. Other prospects could include applying for:
Room Leader Positions
Possible Management training
Springboard into Primary Education
Paediatric nursing
Continuous development in current nursery setting
Employer Description:Within our nurseries we under that every child is different. We ensure that they receive the care and education needed to reach their full potential.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
We are looking for someone with a positive attitude, kind, excitable and nurturing nature to join our team.
Provide play/learning activities for children under the professional direction and supervision of a qualified mentor
Supervise individuals and small groups of children throughout the day, including supervision in the classroom, playground and dining areas
Prepare and clear up learning environment and resources, including photocopying, filing and contribute to maintaining a safe environment
Record basic pupil data
Support children’s learning through play
Assist with children’s personal needs including toileting, hygiene, dressing and eating, as well as help with social, welfare and health matters; reporting problems to the teacher as appropriate
Physically assist pupils in activities (may involve lifting, where mobility is an issue)
Undertake day to day pre-school duties to ensure high standards of care and education are maintained
Adhere to the school and nursery policies and procedures
Once competent, fully trained and confident:
Be a key worker at the pre-school and establish informal relationships with parents and carers of the children to ensure they are engaged in the child’s education and development
Training:
Level 3 Early Years Educator Apprenticeship Standard
Paediatric First Aid
Functional Skills in English and maths at level 2 if required
Work based and tutor supported online training
Preparation for End Point Assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/early-years-educator-v1-3
Training Outcome:Potential job opportunity within the early years team on completion of apprenticeship.Employer Description:A growing half-form village primary school on the outskirts of Ashford. Charing Primary School is a growing half-form entry Church of England Primary School and a member of Aquila, The Diocese of Canterbury Academies Trust. We work closely with our community and aspire for the school to be key part of the village; with the school being the school of choice in the local area. We have a strong early year’s team, and our early years classroom has their own, purpose-built outside learning environment. Our School and all its personnel are committed to safeguarding and promoting the welfare of the children.Working Hours :8:30am - 3:30pm Monday to Friday, term time onlySkills: Team working,Positive attitude,Kind & caring nature,Hardworking,Keen to learn,Keen to get involved....Read more...
To provide admin support to the HR Team;
To update the TMS and HR system with employee information;
To scan all documents and file on the TMS system;
To provide prompt and relevant support to business customers;
Maintain accurate information;
Reply to correspondence as required;
Maintain all Human Resource procedures.
Maintain paperwork and computer systems;
Maintain all employee records accurately and efficiently;
Inputting data into the staff database, TMS, including new starter details, training, appraisal and accident information;
Filing, Photo copying, shredding and other general admin functions;
Producing letters and other HR related correspondence;
Assist in maintenance of all systems both computerised and paper based;
Assist with Health and Safety issues including recording staff accidents;
Set up meetings and welcome visitors.
To arrange interviews and ensure all the preparation is done including questions, job description and numeracy and literacy tests;
To sift through CVs and put forward relevant candidates;
To send rejection letters where applicable;
To send out the job offer pack to successful candidates and create an electronic and paper file;
To support HR with the processing of weekly payroll;
Assist with starters paperwork queries, checking paperwork to ensure that starters meet legal requirements and policy requirements and that all documentation is present and completed;
Gathering and checking paperwork for head office starters and group company starters, gathering references, writing offer letters and carrying out ID checks;
Training:Training will be provided by Woodspeen training, all training will be online. You'll be working towards a Level 3 HR Support apprenticeship standard, including Functional Skills if required.Training Outcome:A permanent position within the organisation may be offered to the right candidate upon successful completion. Employer Description:This is a fantastic opportunity to further your career at one of the London Stock Exchange Top 1000 Companies to Inspire Britain. Part of a £35m turnover Group, Conservatory Outlet is Yorkshire’s leading manufacturer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium. You will be expected to display a positive outlook, have a strong focus on doing the right thing for the customer, displaying energy and tenacity.Working Hours :Monday - Friday 9.00am-5.30pmSkills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative,Proactive,Interpersonal skills,Flexible,Willing to learn,Business focused....Read more...
To work closely with children aged 0-5 years old, looking after their daily needs such as feeding, nappy changing and toileting
To work as part of a team to deliver and meet the requirements of the Early Years Foundation Stage for all children
To plan, provide and support age-appropriate play opportunities in line with the curriculum and individual needs of the children in your care
To ensure the safeguarding and welfare of all children in your care
To be a key person to an allocated number of children and their families
To observe, assess and record children’s learning and development progress
Provide an enabling environment that meets the needs of each unique individual child
To build and maintain positive relationships with parents / carers
To adhere to and follow the setting’s policies and procedures
To ensure confidentiality is adhered to at all times
To attend regular team meetings
To ensure standards of health and safety, hygiene and cleanliness are maintained at all times
To attend additional training events and meetings as identified by the setting manager for training requirements
To liaise and work in partnership with external agencies (both statutory and voluntary) to support children within the setting as appropriate
To undertake any other duties as deemed necessary by the setting manager
Training:
Attend all in-house training courses, as well as undertake any other professional and personal development training as requested by your Line Manager
Training Outcome:
For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification
Employer Description:Twinkle Totz Day Nursery Ltd is a family-run day nursery chain with locations throughout West London and Berkshire. Putting your child first, our friendly and professional team strive to help families in the local community however we’re able. Established in 2005, we are backed by a vast amount of experience and associations with OFSTED, NDNA, the Early Years Alliance, Ealing Council, and Hillingdon London. With our skills, knowledge, and qualifications, we are ideally placed to provide exceptional childcare services. Contact us today with any enquiries.Working Hours :Monday to Friday
Shifts to be confirmed
40 hours a week hours a weekSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...