An automotive company, is looking to recruit a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities
Testing small batches of the company???s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle
Skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
An automotive company, is looking to recruit a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities
Testing small batches of the company???s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle
Skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and audio-visual hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and audio-visual hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and audio-visual hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and audio-visual hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Technician required to work on device production, support and maintenance, this is a diverse role that will cover: electronic troubleshooting, fault diagnostics, repair, equipment calibration, product assembly and hardware testing.
Key skills:
Electronics experience: circuit design, fault find and repair to component level.
Soldering, surface mount, through-hole and iron soldering.
Familiar with oscilloscope and other test or measurement tools.
Technician required to work on device production, support and maintenance, this is a diverse role that will cover: electronic troubleshooting, fault diagnostics, repair, equipment calibration, product assembly and hardware testing.
Key skills:
Electronics experience: circuit design, fault find and repair to component level.
Soldering, surface mount, through-hole and iron soldering.
Familiar with oscilloscope and other test or measurement tools.
Providing technical support: You will be responsible for providing technical support to our clients, including troubleshooting hardware and software issues, resolving network connectivity problems, and responding to help desk tickets
Assisting with system installations: You will help install new hardware such as desktops, laptops, printers, servers
Conducting routine maintenance tasks: You will be responsible for performing routine maintenance tasks on client systems, including performing backups, monitoring system performance, and installing updates and patches
Documenting technical processes: You will be responsible for documenting technical processes and procedures, including creating user manuals and technical documentation for client systems
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Technician.Employer Description:No Fuss IT is excited to offer an IT Support Apprenticeship, providing a fantastic opportunity for those looking to kickstart their career in technology. Known for our straightforward and effective IT solutions, we pride ourselves on delivering exceptional support to our clients.Working Hours :Monday to Friday, 8am - 4pm or 10am - 6pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Duties to include:
Provide end-user support to staff, students and visitors as required
Undertake general maintenance and cleaning of all IT-related hardware
Install new hardware and software as directed by the Senior Manager for Systems and Structures
Maintain and update content on the Academy website, Social Media and Digital signage
Provide support and administration for the Academy’s web-based Learning and Teaching solutions
Training:
Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake the Level 3 Information Communication Technician standard: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-0
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience that will help you become an ICT technician of the future!
Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:The St Lawrence Academy is a thriving Church Academy that has successfully served its local community since opening in 2008 and provides children with fantastic opportunities for personal and spiritual growth. Directors of St Lawrence Academies Trust and the Diocese of Lincoln are looking for an inspirational, talented and experienced school leader; one who can lead the Academy towards achieving academic excellence for our students and enable them to fully flourish.
The St Lawrence is an oversubscribed academy for 11-16-year-old students of all abilities. Our PAN now stands at 165. We currently have a roll of 790, which is due to be 810 in September 2023.
We serve a diverse community in Scunthorpe, North Lincolnshire. We are an inclusive Academy striving to meet the needs of all our learners in our caring environment. Students from all backgrounds and faiths, regardless of ability, are welcome. We are sponsored by the Diocese of Lincoln and have a strong Christian ethos.Working Hours :Monday – Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Raising and fixing tickets promptly, ensuring timely resolution
Assisting with help desk inquiries and providing customer support, including answering calls
Testing all hardware and software to ensure functionality, following internal checklists for installs and updates
Configuring and troubleshooting laptops, desktops, tablets, phones, and hardware components such as RAM, hard drives, power supplies, and graphics cards
Working with ethernet, cables, firewalls, switches, and other networking components to ensure optimal network performance and resolve issues
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Progression onto the Level 4 apprenticeship and to develop within the business.Employer Description:At Giraffe Connected Solutions, they're not just another IT company. They're a close-knit team of innovative problem solvers, dedicated to delivering cutting-edge technology solutions to businesses of all sizes. From cybersecurity to cloud computing, they pride themselves on staying ahead of the curve and providing their clients with top-notch service.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,Hard Working,Passionate about IT,Mature....Read more...
Log and resolve client issues
Visit clients onsite to carry out range of IT support
Provide technical support to clients and enable them to make full use of the services they offer
Record and resolve faults wherever possible
Undertake minor repairs to computers and accessories as appropriate
Install new computer equipment and services, software, hardware and upgrades
Person specification:
Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development
A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
Knowledge of MS Office and Microsoft365
Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential
Good interpersonal skills and to be able to organise yourself and your time effectively
A ‘can-do’ attitude and be willing to work as part of a team
A full driving license and your own transport
Training:
Level 3 Information Communication Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:An education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.Working Hours :Monday - Friday between 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Space thruster Test Technician required to support Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
We are looking for an experienced Ground Support Equipment (GSE) Test Technician. As a GSE Test Technician, you will be responsible for various tasks including hot fire testing of apogee engines, instrumentation of engines, and maintaining and upgrading the firing site.
Key Responsibilities:
Conduct hot fire testing of apogee engines.
Instrument engines and maintain firing site.
Support lead Test Engineers for site preparation and maintenance.
Handle propellant sampling, analysis, and testing.
Maintain and operate mechanical and steam vacuum systems.
Calibrate instrumentation and conduct steam boiler maintenance.
Work with and handle flight hardware, including preparation of customer flight engines for test, instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities.
Requirements:
Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field.
Previous experience in GSE testing and chemical analysis of propellants.
Proficiency in writing reports and test procedures.
Familiarity with hot fire testing, propellant handling, and pressure systems checks.
Experience with aerospace clean rooms and fuelling operations.
Ability to interpret Piping and Instrumentation Diagrams (P&IDs).
Strong understanding of high-pressure gas and fluidic systems.....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
· Log and resolve client issues.
· Visit clients onsite to carry out range of IT support.
· Provide technical support to clients and enable them to make full use of the services they offer.
· Record and resolve faults wherever possible.
· Undertake minor repairs to computers and accessories as appropriate.
· Install new computer equipment and services, software, hardware and upgrades.
Person specification:
· Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development.
· A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
· Knowledge of MS Office and Microsoft365.
· Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential.
· Good interpersonal skills and to be able to organise yourself and your time effectively.
· A ‘can-do’ attitude and be willing to work as part of a team.
· A full driving license and your own transport.
· GCSEs in Maths and English at level 4/C or above.
The successful candidate will achieve a Level 3 Information Communication Technician qualification at the end of the apprenticeship, delivered by Starting Off.Training:
Level 3 Information Communication Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:An education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.Working Hours :Monday - Friday between 9:00am-5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This is a full-time post, working Monday to Thursday, 08:30 to 16:40 and Friday, 08:30 to 15:55 in the IT Department with a forty-minute break for lunch. One day of the week will be allocated to apprenticeship training and additional training will be provided as appropriate during the week.
There may be occasions where you are required to work outside these times to meet the requirements of the group.
Job role:
You will be part of a small team, reporting to the IT Support Manager, providing support to users, and assisting in the running and development of the IT infrastructure.
You will be based in our Wardle office supporting local and remote users, located at home or at one of the company sites in the UK. On occasion you may need to travel to these locations.
This role leads to a full-time job after the apprenticeship completes.
Main duties:
Provide first-call support for our users, ensuring all issues are logged. Issues are then resolved or escalated to the IT Support Manager or a third party
You will work on a range of projects including upgrading, installing, configuring, or decommissioning infrastructure technology
A full driving license and own transport is recommended due to the location of the site. Accessing infrastructure equipment may require you to work at height
The apprentice will gain exposure to the following systems at Rowlinson:
Hardware:
Desktops
Laptops
Mobile phones
Printers
Networking equipment
Rack-mounted server hardware
Software:
Microsoft Office
FreshService Ticket System
Microsoft Teams
Cloud-based telephone system
Windows desktop
SharePoint
Windows server
Hyper-V
Sage X3
Exchange On-Line
MS SQL
Bespoke software (written in-house by our full-stack development team)
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:
This role leads to a full-time job after the apprenticeship completes.
Employer Description:Rowlinson Group is a privately owned £60m turnover business with over 300 employees across four sites (Wardle, Crewe, Thetford and Tartu, Estonia).
The Rowlinson Group of companies are:
Rowlinson Garden Products: Garden Products provide manufactured and merchanted goods to companies such as B&M Stores, Wickes and B&Q.
Rowlinson Packaging: Packaging manufacture pallets and packing for the food, agricultural, chemical, pharmaceutical and manufacturing industries.
Garden Street: An internet-based retailer of garden products and furniture.Working Hours :Monday to Thursday, 08:30 to 16:40. Friday, 08:30 to 15:55.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Positive attitude,Willing to learn,Able to work independently,Good verbal communication,Good written communication,IT skills in hardware/software,Good time management....Read more...
Software support for our main software products plus associated services such as SMS and off-site backup
Also diagnosing hardware issues, and passing on to our hardware engineers where necessary
You will also have interactions with third party software such as imaging systems
There will be learning curve with regards to understanding how dental practices function and the regulations they have to work within, but you will be fully supported with this and you will pick it up as you go (we all started somewhere)
Escalating issues where appropriate
Pass on any feedback or suggestions by customers to the appropriate team members
What you will gain?
By providing telephone IT technical support to our client base of dental practices using our Edge software.
You will gain:
Experience in troubleshooting and diagnosing issues with hardware and software; such as various Windows OS, peripherals, network/Internet connectivity
Knowledge of networking (routers, switches, IP Addressing etc)
Knowledge of antivirus and firewalls
A working knowledge of SQL
Significant experience in problem solving and customer care
Gain communication skills and the ability to demonstrate empathy with the customer
Training:
Information Communication Technician Level 3 Apprenticeship Standard
CompTIA Network+
Training Outcome:
We expect to be offering a full-time opportunity within the business
Employer Description:We are a close-knit team and have created a family environment, so you must be able to fit in with that. Teamwork is the name of the game, so we are looking for someone who can fully engage with and operate in such an environment, even when some team members are working remotely. Someone who is not afraid to ask a question, as we operate a ‘no question is a daft question’ policy.Working Hours :Monday - Thursday, 9.00am - 5.30pm, Friday, 9.00am - 5.00pm with a 60-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
You will work alongside our existing team of engineers and provide first and second line helpdesk support for desktop, server and infrastructure to our business and school customers around the Wakefield area. You will be based at our main office in Wakefield working alongside our Second Line technicians. There will also be the opportunity to work at customer sites.
Your duties and responsibilities in this role will consist of:
Taking and making telephone calls.
Dealing with Office 365 Queries.
Dealing with VoIP/Telephony queries.
Dealing with general IT support queries (PC’s and Macs).
Dealing with broadband, Wi-Fi, and network queries.
Preparing hardware to be delivered to customers.
Imaging computers and configuring network hardware.
Admin: Ticketing.
Admin: Timesheets.
General admin.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
Address IT issues by prioritising in response to customer service level agreements.
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets.
Support the roll out of upgrades or new systems or applications.
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:We are an IT managed service provider located in Wakefield and have been supporting local schools and business for over 25 years. Our core business is managed IT support throughout Yorkshire and in addition to this we also provide consultancy, IT hardware, telephone systems, broadband & everything ICT. Our aim is to provide a complete technology solution and build strong, lasting relationships with our customers. We are proud of our high customer retention rate, and this is a testament to our staff who always strive to “go the extra mile” supporting customers.Working Hours :Monday to Friday between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responding to queries via email or phone
Training other staff members on troubleshooting and diagnosing problems
Resolving problems with networks and PCs/Macs
Diagnosing system errors on our hardware devices
Installing/updating software to fix issues with printing and scanning
Remotely access hardware to assist with diagnosing and resolving problems
Following up with customers for full resolution of issues
Take ownership of tasks allocated to yourself in a quick and courteous manner, ensuring company targets are met
Manage your personal and companies time effectively whilst performing your daily duties
Ensure the correct company procedures and guidelines are followed when using equipment in conjunction with company health and safety policies
To attend and be prepared for company/department meetings
Training:Information Communications Technician Level 3 Apprenticeship Standard:
Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient for you, then NowSkills also provides live online, on-demand online and 1:1 with your subject specialist digital tutor that you will have assigned to you.
Upon successful completion, you will receive a certification of your Level 3 Information Communications Technician Apprenticeship Standard.
Training schedule has yet to be agreed upon, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the IT team.Employer Description:XBM began in Wakefield, West Yorkshire, and today our Head Office, Regional Sales office, and National Service Centre are in Morley, on the southern edge of Leeds, West Yorkshire. We have recently purchased an additional 4,000 square feet, allowing us space to spread out our ever expanding teams.
Our core values underpin our Mission Statement: “To become the preferred supplier for organisations when choosing products or services for making documents work”.Working Hours :Monday to Friday: 9am to 5pm (breaks to be confirmed)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
Onsite Support and Installation:
Assisting with onsite hardware installations
Supporting onboarding projects
Setting up laptops and desktops and hardware
Testing the effective working of onboarded client’s equipment
Helpdesk Support and Administration:
Answering helpdesk calls and logging support tickets
Assisting with troubleshooting issues
Directing unresolved issues to the next level of support.
Researching of new technologies
Any ad hoc duties given by other members of the team
Training:
Information Communications Technician (L3) Apprenticeship Standard
BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals
BTEC Level 3 Diploma in ICT Systems and Principles
Training will take place as a mixture of within the workplace and through remote delivery of teaching.
You will be provided with one day a week in order to focus on your apprenticeship duties, e.g. producing evidence for your portfolio.Training Outcome:To transition into a qualified member of the team, with the potential to undertake further qualifications towards CPD as you progress through your career. Employer Description:Zhero is an established international IT Managed Services and System Infrastructure provider who is offering an IT apprenticeship position, operating from our London office.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Ability to work under pressure....Read more...
As a Production & Electronic Assembly Apprentice, you will:
Assemble, wire, and test both electro-mechanical and electronic equipment, including weighing indicators and related products.
Gain hands-on experience with mechanical assembly, soldering, wiring, and configuring products.
Work from engineering drawings and specifications to build and test various hardware.
Operate in a regulated environment adhering to the company’s quality standards.
Assist in fault finding and diagnosis during product testing and configuration.
Participate in the installation of wiring and network setups, and help set up static-sensitive equipment.
Ensure compliance with health and safety protocols, reporting any unsafe conditions or equipment defects.
Work both independently and as part of a team, adapting to the changing needs of the company and customers.
Assist in maintaining a clean, safe, and productive workspace.
Training:Day-release training will be over two years and delivered at SIGTA Eastbourne or Portslade (Brighton).Training Outcome:To become a fully trained and qualified Production and Electronic Assembly Technician.Employer Description:MARCO Ltd are a global leader in automation and technology with a mission to revolutionise productivity across the fresh produce industry. MARCO Ltd, part of the renowned ATS Group, designs and manufactures cutting-edge hardware and software, transforming manufacturing and packaging operations in over 45 countries.Working Hours :Monday to Friday - 08.30-16.00 / half an hour lunch 13.00-13.30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Raise/log support requests from customers and assign to relevant person
Assist with the setting up/configuration of new hardware and new users for customers
Assist with the safe and secure destruction of unwanted hardware under the WEEECO scheme
Assist with the maintenance of manual and computerised records/data entry systems
Update and maintain customer WordPress websites and if required, assist with the creation of new WordPress websites
Deal with enquiries by telephone/email, and ensure that they are dealt with effectively and efficiently e.g. answering routine queries and taking messages where appropriate
Any other duties of a similar nature related to the post which may be required from time to time
Maintaining a tidy build table for the Team
Assist in creating Work Instructions/Standard Procedures for routine tasks
Training:
Level 3 Information Communication Technician
Location – 2 Union Square, Central Park, Darlington DL1 1GL
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeshipEmployer Description:Resilient Business System was formed in April 2005. We are a Darlington based IT company and we work with companies right across the UK.
Our aim is to work as your trusted partner when it comes to your IT. We have a wealth of experience across a range of sectors. We know we have done our job if you go about your day-to-day and the IT just works.
We are here to remove barriers, improve workflows and protect data with the latest solutions and industry standards. From implementing WIFI networks to cyber security accreditation. We provide hardware, software, cyber security, and business support services.
We are situated in Business Central Darlington and work with a range of incredible organisations from sole traders to large organisations. We are here to provide support when it comes to your IT systems.Working Hours :9am to 5pm, Monday to Friday with 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Prioritise workload....Read more...
During this apprenticeship, you will develop your IT knowledge. You will be provided with foundation-level IT knowledge, including mandatory units with both a Hardware and Software pathway.
Both pathways within the programme include a core set of modules such as: Methodologies and Principles, Core Technical Knowledge and Security and Legislation. Learners then have the option to go down the optional Hardware or Software route. Learner outcomes include:
Solutions Design Lifecycle
DevOps
Routing
Cyber Security
Managing Risk
Key Responsibilities:
As an IT Configuration Technician Apprentice, you will:
Working in collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises.
Working in conjunction with the Warehouse team to assist with identification and verification of product.
Carry out site builds by connecting to the client’s server.
Perform quality control checks/ system checks.
Evaluate hardware for functionality.
Carry out any other ad-hoc duties as may reasonably be required.
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do!
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Written communication skills,Flexibility,Willingness to learn,Knowledge in building PCs,Windows XP, Windows 10,Basic electronics knowledge,Basic networking principles,Good administrative skills,Able to work accurately,Dedication and commitment,Proactive,Positive attitude....Read more...
Customer Support:
Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat
Troubleshooting and Diagnosis
Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault
3. Technical Specifications:
Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution
Build and update of WordPress websites
Security Compliance:
Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement
Issue Resolution:Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution
Stakeholder Communication:
Communicate with stakeholders at all levels, explaining steps to resolve issues or set up systems, and managing escalation and expectations effectively
Testing Methodologies:
Apply appropriate testing methodologies to hardware, software, and cabling assets to ensure functionality and reliability
Continuous Learning:
Engage in guided continuous self-learning to stay updated with technological advancements, enhancing relevant skills and taking responsibility for professional development
Documentation and Escalation:
Document ICT tasks and escalate issues as necessary to ensure a clear audit trail and progression of problems.
Software and Hardware Configuration:
Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras
Issue Prioritization:
Prioritize IT issues based on customer service level agreements to ensure timely resolution
Security Access Management:
Administer security access requirements and permissions for stakeholders, including password resets, and escalate as needed
System Rollouts and Upgrades:
Support the rollout of new systems, upgrades, or applications, ensuring smooth implementation and minimal disruption to operations
Training:
Level 3 Information Communication Technician (ICT)
Support Route
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:In Studio been in the business for 22 years now with fantastic customers who come back time and again. Whether they are on our doorstep or further afield, our customers return for our experience, great service and excellent value.Working Hours :Monday - Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
To provide 1st and 2nd line support to staff by investigating and resolving IT issues and assisting in the delivery of an effective and efficient IT support service.
The role will include providing general and routine IT support, including diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision/instruction of the Senior IT Administrator
Where appropriate, assist with the planning and fulfilment of IT-related projects across the site
Key Responsibilities:
Responding to IT support requests from staff in a timely manner
Troubleshooting and resolving hardware and software issues, providing on-site support and remote support when necessary
Maintaining accurate records of support requests, resolutions, and relevant information in the service desk system
Installing, configuring, and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks, such as system updates, backups,and system performance monitoring
Assisting with troubleshooting network connectivity issues and resolving them promptly
Collaborating with the business system (IT Team) team to identify and implement improvements to systems and processes
Assisting with managing hardware and software inventory, including tracking,and organising IT assets
Developing user-friendly documentation and guides for common IT procedures and issues
Training:
Will be completed on-site and off-the-job training either at Barnsley College or your place of work
Student to complete an Information Communication Technician Level 3 Apprenticeship Standard
Training Outcome:
Full-time Multi Skilled IT Administrator
Employer Description:Leading supplier of innerspring components to the bedding industry.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Strong Social Skills,Outgoing,Flexible....Read more...
