An automotive company, is looking for a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities
Testing small batches of the company’s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle
Skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
An automotive company, is looking for a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities
Testing small batches of the company’s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle
Skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
Supporting the business with any IT issues / requests
Assisting with the setup / maintenance / de-commissioning of any IT hardware as required
Assisting users with the setup of telephony systems – both softphone and physical
Assisting users with mobile phone setup
Liaising with 3rd parties when required to resolve issues or perform upgrades
Monitoring current systems to ensure that hardware / software is up-to-date
Assisting with any physical moves of IT equipment
Educating users on the use of IT systems
Ensuring documentation is up-to-date
Main Duties:
Being the first point of contact for all IT queries
Creating and maintaining user accounts throughout various IT systems, including Active Directory
User accounts
Troubleshooting operating system, hardware and application issues
Maintaining a virtual server infrastructure including hardware
Commissioning, repairing and de-commissioning IT equipment as required
Supporting the wider team with their commitment to cybersecurity
Configuration and deployment of secured mobile devices
Learning PowerShell and creating scripts for regular support requests
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the core occupational duties.
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Using advanced material technology, CRP Subsea provides high integrity solutions for the harshest and most demanding offshore environments. CRP Subsea specialises in the development and production of polymer and syntactic foam-based buoyancy and protection products for the offshore renewables and oil & gas industries.
Core values
At CRP Subsea we display the Trust, Commitment and Respect that everyone deserves and strive to work as a team and not as individuals.
But our team goes even further by…
Taking personal responsibility for our words, actions and results
Understanding the needs of our customers and striving to exceed their expectations
Leading by example and challenging the status quo to improve ourselves, our company and our success
CRP Subsea – where everybody is encouraged to make a differenceWorking Hours :Monday to Friday between 8:30am - 5:00pm.Skills: Communication skills,IT skills,Problem solving skills,Team working,Initiative,Willingness to learn,Ability to work independentley,Strong interpersonal skills,Research skills....Read more...
Testing computer equipment and recording the test results on our bespoke internal system
Learn to assemble, configure and install major brand server hardware and peripherals
Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers and operating systems
Configure and install network hardware (switches and routers)
Audit and test a wide variety of machines, producing audit reports for clients
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Regular meetings with your training coordinator to monitor progress and well-being
Approximately four on-site assessment visits per year
Level 2 Functional Skills in Maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and Maths (if required)
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work-based project and presentation
Portfolio-based interview
Training Outcome:Permanent positions available progressing from Junior through to Senior Hardware Engineers.Employer Description:IT company based in Witney providing IT hardware solutions for refurbished equipment, system upgrades, installation and decommissioning , break/fix maintenance, technical support and training.Working Hours :Monday to Friday, 9am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Refurbishing and preparing machines to meet specific requirements for our clients
Imaging and configuring PCs ready for deployment
Installing and upgrading hardware components such as RAM, NVMe drives, and graphics cards
Managing VoIP hardware inventory and keeping records up to date
Supporting the team with basic ticket triage and handling simple support calls
Booking appointments and helping coordinate schedules for engineers and installations
Pre-provisioning network hardware in preparation for upcoming deployments
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:You’ll be working alongside a friendly, knowledgeable team who will support your learning every step of the way, helping you build the skills and confidence you need for a successful career in IT.Employer Description:At Cloud2IT we provide a complete service, anything we provide our clients we setup, support, manage, and maintain.
Our range of products and services help take the stress out of IT for businesses. From sole traders to regional companies, we have your needs covered.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Willingness to learn....Read more...
Technician required to work on device production, support and maintenance, this is a diverse role that will cover electronic troubleshooting, fault diagnostics, repair, equipment calibration, product assembly and hardware testing.
Key skills
Electronics experience; circuit design, fault find and repair to component level.
Soldering, surface mount, through-hole and iron soldering.
Familiar with oscilloscope and other test or measurement tools.
Technician required to work on device production, support and maintenance, this is a diverse role that will cover electronic troubleshooting, fault diagnostics, repair, equipment calibration, product assembly and hardware testing.
Key skills
Electronics experience; circuit design, fault find and repair to component level.
Soldering, surface mount, through-hole and iron soldering.
Familiar with oscilloscope and other test or measurement tools.
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Electronic PCB Production Technician required to work on the assembly, testing and calibration of small batches of electronic devices used on cars and autonomous electric vehicles. This will include fault diagnosis and hardware repair.
You will have recent experience of electronics manufacturing or PCB, instrumentation or similar product servicing.
Key skills
Electronics and circuit design knowledge.
Soldering, surface mount and through hole.
Fault find to component level.
Test and measurement equipment.
Ideally qualified to ONC/HNC level preferably in Electronics
Full driving license is essential for this role!....Read more...
Electronic PCB Production Technician required to work on the assembly, testing and calibration of small batches of electronic devices used on cars and autonomous electric vehicles. This will include fault diagnosis and hardware repair.
You will have recent experience of electronics manufacturing or PCB, instrumentation or similar product servicing.
Key skills
Electronics and circuit design knowledge.
Soldering, surface mount and through hole.
Fault find to component level.
Test and measurement equipment.
Ideally qualified to ONC/HNC level preferably in Electronics
Full driving license is essential for this role!....Read more...
Key responsibilities (your job is): (Job Specific – what & why)
Provide technical support to all staff and give general advice and training on the use of the hardware and software systems
Monitor and resolve calls generated via the helpdesk or escalate them to the other members of the IT team, as appropriate, within agreed service levels
Construct physical and virtual hardware to facilitate the business requirements
Installation of server and client software
User accounts, Office 365, and Teams creation with group and password management
Set up network resources, ensuring security permissions and fault diagnostics are set
Maintain smartphones and company devices
Be proficient in Office 365 and confident enough to be able to provide training and support to end-users
Perform repairs to faulty hardware where possible or organise the return to the supplier for repair
Liaise with suppliers to obtain quotes for the purchase of IT consumables, spare/replacement parts, etc.
Any other duties assigned in line with scope of role
And in addition:
Demonstrate and uphold the company values
Demonstrate pro-activity towards personal development
Training:Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day release
You will undertake the Information Communications Technician standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidateEmployer Description:Eminox designs and manufactures exhaust after-treatment systems, reducing emissions from heavy-duty vehicles and equipment. Our products are supplied as original equipment to meet the latest emissions standards. We also produce complete emissions systems for retrofit to meet the ever-changing demands of local air quality programmes such as London’s Ultra Low Emission Zone and Clean Air Zones across the country. Eminox also supply replacement products to the UK and European independent AftermarketWorking Hours :Monday – Friday, 39 hours typically 8.30am to 5pm Monday to Thursday, 8.30am to 4.00pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc.....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc.....Read more...
Onsite & Remote IT Support Technician
________________________________________
Location: Central London
Salary: £35,000
________________________________________
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You’ll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
• Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
• Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
• Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
• Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
• Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
• Communication Pro: Exceptional written and verbal communication skills.
• Tech Savvy: Experience with managing both PCs and Macs in a business environment.
• Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
• Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
• Security Skills: Experience with firewalls, security software, and modern internet technologies.
• Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won’t be touching security or client servers (In house servers in place). You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
JOB DESCRIPTION
The Sr. Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations. Assist with SOX compliance, and general IT security best practices. Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Facilitate the installation, configuration, and maintenance of software applications and hardware devices. Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process. Utilize and help update knowledge management system pertaining to IT support items. Facilitate in hardware life-cycle management process and asset tracking. Nonbusiness hours on-call support rotation as needed. Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems Assist with other facets of IT operations and projects as needed. Create and update end-user documentation and knowledge articles.
Requirements
High school diploma or equivalent Excellent oral and written communication Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team. Proven ability to educate end-users on how to utilize IT services and applications 2 to 4 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers. 2 to 4 years of technical knowledge of Microsoft Windows and MAC OS operating systems 2 to 4 years of experience with troubleshooting Microsoft's M365 suite of applications 1 to 2 years of experience with Microsoft's Active Directory and Group Policies (Depending on the site) 1 to 2 years of experience with RF Guns and Label Printers Ability to manage and deliver multiple priorities in a timely fashion. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
We are looking for an Experienced Electronics Technician to work for an automotive company. This position offers a variety of responsibilities, from providing hardware support to global customers to testing, calibrating, and repairing our advanced product range.
Key Responsibilities:
Manage customer returns and repairs from fault diagnosis to completion.
Calibrate equipment to high UKAS ISO and IEC:17025 standards.
Provide first-line technical support to customers and distributors.
Conduct in-depth product research to offer accurate solutions.
Identify recurring faults to enhance product reliability.
Test, diagnose, and repair a range of products to maintain quality standards.
Requirements:
Experience in electronics manufacturing or product servicing.
Good understanding of electronics principles and circuit design.
Proficient in surface mount and through-hole soldering.
Excellent fault-finding and diagnostic abilities.
Experience with electronic test and measurement equipment.
Desirable Skills:
Experience with automotive technologies.
Familiarity with testing tools and best practices.
ONC or HNC or Level 4 qualification in Electronics.
Knowledge of programming and scripting languages like C, C++, or Python.
Full clean UK driving license....Read more...
We are looking for an Experienced Electronics Technician to work for an automotive company. This position offers a variety of responsibilities, from providing hardware support to global customers to testing, calibrating, and repairing our advanced product range.
Key Responsibilities:
Manage customer returns and repairs from fault diagnosis to completion.
Calibrate equipment to high UKAS ISO and IEC:17025 standards.
Provide first-line technical support to customers and distributors.
Conduct in-depth product research to offer accurate solutions.
Identify recurring faults to enhance product reliability.
Test, diagnose, and repair a range of products to maintain quality standards.
Requirements:
Experience in electronics manufacturing or product servicing.
Good understanding of electronics principles and circuit design.
Proficient in surface mount and through-hole soldering.
Excellent fault-finding and diagnostic abilities.
Experience with electronic test and measurement equipment.
Desirable Skills:
Experience with automotive technologies.
Familiarity with testing tools and best practices.
ONC or HNC or Level 4 qualification in Electronics.
Knowledge of programming and scripting languages like C, C++, or Python.
Full clean UK driving license....Read more...
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.Working Hours :Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills....Read more...
Ensure all support processes and procedures are consistently followed
Respond to support calls and emails from clients in a timely, professional manner, adhering to company SLAs
Confidently and professionally resolve technical issues remotely
Collaborate with all departments to understand their IT needs and provide effective support across business units
Assist with equipment relocation and ensure all workstations are equipped with the necessary hardware
Support technical aspects of existing and future databases required for job file completion
Contribute to the ongoing development and improvement of corporate LANs
Participate in training seminars or conferences as directed by the IT Manager to enhance operational knowledge
Help prioritise multiple IT issues, ensuring critical problems are addressed first
Communicate with the IT Manager to escalate and prioritise urgent issues
Maintain a safe working environment by following safety protocols during workstation setups and installations
Adhere to all company policies and guidelines, including those outlined in the Company Handbook
Maintain a tidy and safe workspace, showing respect for colleagues, visitors, and external partners
Training:Information Communications Technician Level 3.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:Opportunities for career advancement upon successful completion of the apprenticeship.Employer Description:To improve our clients’ accountability of resources, operations, and business satisfaction through the use of state-of-the art software and hardware applied by expert personnel with the maximum degree of transparency.
Vision
To contribute to a fair, inclusive, and professional way of doing business around the world by bringing transparency to every transaction we undertake in our activities.Working Hours :Monday - Friday
9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative....Read more...
Asset Management:
Ensure that end-user assets are managed through their lifecycle and provide 1st line support on the introduction, management & decommissioning of devices
Standard procedure creation on the above stages for management of assets
Verifying and updating processes to deploy security products to those assets
Access Control:
Account creation and closure to provide users with the least possible access to undertake their roles
Working with privileged account management software to improve the usage of privileged and service accounts
Standard procedure creation and updates on account creation, updates and removal
Identify and enhance processes, working with the Infrastructure and Service Ops team
Training and Awareness:
Manage the Cyber Security training and awareness process including the reporting on cyber security compliance and follow-up training and guidance
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Could possibly progress onto a higher level qualification
Employer Description:The Barbour story began in 1894 in the Market Place in South Shields. Today the 5th generation family owned business remains in the North East, with Barbour's headquarters located in Simonside, South Shields. Although it sources products from around the globe, Barbour's classic wax jackets are still manufactured by hand in the factory in Simonside and each year over 100,000 jackets are processed via the central, subsidiary and local customer service operations.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline with agreed procedures.
Undertake performance monitoring of all hardware and software connected to the corporate network inline with agreed procedures.
Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards.
Provide support to users of the dial-in / remote access services.
Undertake fault-finding and fault resolution within agreed timescales. Ensuring customers are kept informed of the status of their fault calls so they are aware of progress towards resolution.
Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals.
Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bromsgrove District and Redditch Borough Councils are neighbouring authorities with big ambitions, but each has their own distinct aims, political priorities, customer needs, demographics and commitment to equality and diversity.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills....Read more...
Provide technical support to users including troubleshooting hardware and software issues
Assist with the setup, configuration, and maintenance of computer systems, networks and peripherals
Support users in using software applications and internal systems
Maintain and support users with both desktop and mobile telephony systems
Support users with other IT systems such as conferencing hardware
Help maintain IT documentation and asset logs
Participate in IT projects such as system upgrades and rollouts
Ensure timely reporting and resolution of technical problems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
As part of your apprenticeship, you will be required to attend college one day per week to Sheffield College - City Campus
Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship
Employer Description:Proudly manufacturing in Sheffield for nearly 50 years, we are the UK market leader in fitted wardrobes. We are a backwards integrated designer, manufacturer and installer of high quality furniture with proprietary design on all the sliding systems that we produce.
We are one of Europe’s leading suppliers of contemporary bedroom furniture, supplying products into retail, distribution, new build construction and online markets.
Originally formed as Acmetrack in England in 1975, the business was acquired by The Stanley Works Inc in 1987 and sold seventeen years later, at which time it was renamed Home Decor GB Ltd.
Today, we have leading brands supplied into several routes to market, working in partnership with our customers to deliver best practice through service and product. We also offer several ranges of hinged wardrobes with personalised, fully bespoke wardrobe interiors fronted by a great choice of modern and contemporary doors with a wide range of beautiful design led handles in premium finishes.
We take great pride in our products and service, retaining complete control of the development process from identifying consumer needs and initial concept drawings, to design and prototyping.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm.
Flexibility in these working hours may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms
Collaborating with second-line support on complex troubleshooting and issue resolution
Diagnosing and resolving basic network connectivity issues, escalating where needed
Assisting with the setup, configuration, and maintenance of laptops, desktops, and other IT equipment
Participating in security training and supporting the enforcement of internal IT security policies
Communicating clearly with team members and end users to ensure effective support and issue tracking
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible fulltime positon within the business and progression onto a Level 4 programme
Employer Description:As a not-for-profit public policy research organisation, RAND Europe helps improve decision-making through research and analysis. From healthcare to security and technology, their work informs change around the world. By joining their organisation, you'll not only gain valuable hands-on experience in IT, but also contribute to work that has a lasting social impact.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
