JOB DESCRIPTION
The Sr. Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations. Assist with SOX compliance, and general IT security best practices. Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Facilitate the installation, configuration, and maintenance of software applications and hardware devices. Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process. Utilize and help update knowledge management system pertaining to IT support items. Facilitate in hardware life-cycle management process and asset tracking. Nonbusiness hours on-call support rotation as needed. Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems Assist with other facets of IT operations and projects as needed. Create and update end-user documentation and knowledge articles.
Requirements
High school diploma or equivalent Excellent oral and written communication Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team. Proven ability to educate end-users on how to utilize IT services and applications 2 to 4 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers. 2 to 4 years of technical knowledge of Microsoft Windows and MAC OS operating systems 2 to 4 years of experience with troubleshooting Microsoft's M365 suite of applications 1 to 2 years of experience with Microsoft's Active Directory and Group Policies (Depending on the site) 1 to 2 years of experience with RF Guns and Label Printers Ability to manage and deliver multiple priorities in a timely fashion. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Key responsibilities
Assisting with troubleshooting and resolving IT issues (hardware, software, and network).
Responding to support requests via our ticketing system and in person.
Supporting the setup of new user accounts, devices, and equipment.
Helping maintain and update IT documentation, guides, and asset records
Assisting with installing, configuring, and testing hardware and software.
Supporting colleagues in using applications and systems effectively.
Learning and applying best practices in cybersecurity and data protection.
Helping ensure smooth operation of manufacturing-related technology (e.g., production PCs, CAD machines, printers)
What we’re looking for
Enthusiasm for technology and problem-solving.
Good communication skills and the ability to work well with different teams.
A logical, methodical approach to troubleshooting.
Basic IT knowledge (Windows, MS Office, internet) – any extra knowledge is a bonus.
Willingness to learn and adapt in a busy environment.
Minimum GCSEs at grade 4/C or above, including maths and English.
Willingness and ability to travel via either public transport or by car to ensure support is provided for all sites across the country.
What you’ll gain
A nationally recognised [insert qualification, e.g., Level 3 IT
Support Technician Apprenticeship.
Practical experience in a manufacturing IT environment.
Skills in IT support, customer service, and technical problem-solving.
Guidance from experienced IT professionals.
Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard.You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.Your training will include gaining Level 3 IT qualifications.Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Welcome to the Thompsons Group, the UK’s leading bodybuilder for trucks working in the tipping, construction, waste and environmental services industries. Starting off in East London over 50 years ago, we have built our reputation on an unswerving commitment to quality, excellence and service in everything that we do. Whether in product design, specification, manufacture, finish, delivery, customer relations or after sales support, we strive not only to be the best, but to be better still. Today, we have over 240 highly skilled employees working at our factories in Croydon, Blackburn, Edinburgh and Dover. Their expertise affords us an unrivalled range of products that daily serve the needs of the hundreds of our customers across the UK. Ours is a tough and demanding industry, where close partnerships are essential, and we thank all our customers for their continuing support and confidence in us. Together, we are all Team Thompsons.Working Hours :Hours - 40hrs - mon-thurs 8am - 5:15, on Fri 8am-1pm - from the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be responsible for:
Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users, including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault-finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations
Training:The Level 3 IT Technician is delivered by United Apprenticeships.
The apprentice will complete training on the job from Hartshill Academy, including remote CPD sessions (a minimum of 6 hours per week during normal working hours) and two national face-to-face events.Training Outcome:This role will give you a basis for your IT career, whichever career path you end up taking.Employer Description:Hartshill Academy is a secondary school in Nuneaton, Warwickshire, for pupils aged 11-16. We moved into our new building on November 2023 which is set in extensive grounds. The catchment area covers very diverse urban and rural areas.
At Hartshill Academy we have high expectations of ourselves. We practice kindness and gratitude every day. Our HART values of Heart, Ambition, Respect and Tenacity underpin everything we do. We take time to reflect on our HART values and how we can develop each day. We want to ensure we are always challenging ourselves to be even better today than yesterday. We strive to practice perfect in everything we do. We know that our daily practices become our habits, our habits become our character and our character is who we are.
We have an aspirational knowledge rich curriculum for all pupils. Our staff work collaboratively to innovate and plan inspiring learning, enabling our pupils to leave Hartshill Academy with a lifelong love of learning. We ensure there is high challenge and high support for all pupils to ensure they can access and make excellent progress in all lessons. We work hard to ensure all pupils reach their full potential and leave Hartshill Academy with the skills and knowledge to make informed decisions about their next steps. We have an excellent pastoral team who work closely with our families to ensure all pupils are supported so they can arrive to lessons ready to learn and make the most of the opportunities available to them each day.Working Hours :Monday - Friday, between 8.00am to 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Literacy Skills,Self-motivated,Flexible approach,Willingness to travel....Read more...
End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system.
Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised.
Hardware management: Ensure the availability and proper functioning of key hardware devices such as PCs, monitors, printers, and audio-visual equipment.
AV support: Assist the AV Technician as needed with maintaining and supporting audio-visual equipment for school events and activities.
General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages.
Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members.
Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Magdalen College School is a prestigious independent day school located in Oxford, England.Working Hours :8:15am – 5pm, Monday to Friday with an hour for lunch, free lunch provided on site.Skills: IT skills,Team working....Read more...
Contribute as required to the successful completion of IT Projects in line with the IT Managers direction.
In line with IT Project requirements or standard Helpdesk procedure:
Learn about and assist in the configuration and deployment of End User Hardware (Computers / Smartphones / Tablets / Printers)
Learn and demonstrate the necessary skills and behaviours needed to effectively operate, secure, maintain and troubleshoot the company’s fleet of End User Hardware (Computers / Smartphones / Tablets / Printers)
Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment
Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft Entra)
Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and / or coherent written grammar documenting as necessary along the way
Learn to apply structured techniques to common and non-routine problems, selecting the appropriate tools and troubleshooting techniques along the way in line with organisational guidance
Learn and acquire a working knowledge of a range of cabling and physical connectivity devices (both wired and wireless) along with the networking protocols they are used with
Learn about and maintain an up to date and accurate record of hardware, software and related documentation
Take part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
Undertake a development programme leading to a recognised apprenticeship qualification
Carry out any other duties that are within the scope of the post which could also be requested by the line manager or Head of Service
Keep up to date with current industry trends and emerging technologies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
At ICTS UK and Ireland Ltd we are proud that a large proportion of our senior management team have progressed through our organisation having started in operational or junior roles
We value our people and are keen to utilise the Apprenticeship scheme to create and nurture the next generation of talent for our business
The IT Apprentice will be motivated by a longstanding career in IT and with ICTS and should be excited by the prospect of studying towards their professional qualifications
The long-term strategy for this role is for the IT Apprentice to complete their Level 3 qualification and continue to advance through the levels while also progressing within the department as suitable opportunities become available
Employer Description:ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations.
From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Setting up new users with the right applications and permissions
Updating and managing practice email distribution lists
Liaising with IT support services to resolve system issues, access problems, and software updates
Learning and supporting their clinical software (SystmOne), including helping staff use it effectively
Investigating and resolving everyday IT and telephony issues (computers, printers, phones)
Reporting significant IT events to the Head of Finance and Information
Supporting Smartcard provision and RBAC role allocations
Assisting with IT inductions for new staff (logins, applications, data security protocols)
Helping install new IT hardware and software
Attending SystmOne (S1) and N3i user forums to expand your knowledge
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the Apprenticeship.Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:At Holderness Health, they are more than doctors and nurses. Their Finance, HR, and IT teams are just as vital in delivering their goal:
“to improve life expectancy and quality of life by providing excellent, innovative, and accessible healthcare within our community.”Working Hours :Monday to Friday, between 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers / Desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of Apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
Logging of service desk tickets into our helpdesk systemBuilding and preparing machines before they are sent out to clients
Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools.
Fault finding desktop, laptop and servers at both a hardware and operating system level
Helping our clients with their IT problems via email, telephone and remote-control tools
Office 365 and Active Directory user and systems management
Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services
Training:Information Communications Technician Level 6.
An apprenticeship includes regular training with Althaus Digital At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies.Employer Description:The IT support partner for your business! For over 10 years, Ace IT has been providing excellent support services to organisations across the East Midlands. Our team of computer experts are here to make your life easier, take away your IT worries and help secure your systems.Working Hours :Monday to Friday – 8:30am – 5:00pm with an hour lunch break.
**Once you become more experienced you will join the rota shifts of 8:00am – 4:30pm and 9:30am – 6:00pm.*Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
The IT Technician plays a vital role in supporting and maintaining the school’s IT infrastructure, ensuring reliable network connectivity, robust cybersecurity, and responsive technical support.
This role is key to maintaining a secure, efficient, and user-friendly digital environment for both staff and students. The IT Technician is also expected to actively support the Catholic ethos of the school and safeguard the welfare of pupils.
Key Responsibilities:
Provide first-line support for IT issues and service requests through the central helpdesk
Install, configure, and maintain hardware, software, and network systems
Troubleshoot technical problems to minimise downtime and ensure operational continuity
Ensure stable and secure network and internet connectivity across the school
Manage user accounts and permissions across school systems and networks
Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations
Assist staff and students with IT-related queries, providing guidance and basic training where necessary
Participate in IT projects, including system upgrades and technology rollouts
Training:IT Solutions Technician Level 3 Apprenticeship Standard:
As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a relevant qualification, IT Solutions Technician Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
Working with a team of experienced technicians, you will assist our customers with the below types of duties:
Supporting IT network infrastructures: Learning to install, configure, and maintain hardware/software
Assisting with troubleshooting and monitoring network performance
Helping users with connectivity and access issues
Gaining hands-on experience with routers, switches, and cybersecurity
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter, working towards the qualification along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. All training and coaching will take place online.
You will have a designated mentor in the workplace to support your learning and, at the end of the programme, will be assessed via an external assessment body.Training Outcome:There will be an opportunity to grow into a more senior role and to progress onto the next level of Apprenticeship upon successful completion of Level 3.Employer Description:Dolphin Tec is a Worcestershire-based company
specialising in managed print solutions, IT services, and
secure document management. With over 50 years of
industry experience, we deliver tailored, cost-effective
solutions to businesses across the Midlands. Known for
our personal service and technical expertise, we help
our customers streamline operations and improve digital
efficiency.Working Hours :40 hours per week, Monday-Friday, times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Initiative....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time.
Duties will include:
To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy
To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed
To carry out routine IT tasks and activities as delegated by the Line Manager
To provide support for IT hardware, software, network and operating system problems and queries for both staff and pupils.
To assist in installing and maintaining the Academy’s hardware to include all network/servers/workstations/data projectors/ printers and teaching aides
To assist teachers and pupils within the classrooms as requested by via the line manager
To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training
To support the use of online learning systems and platforms, as well as online media and marketing activities
To assist with the support and maintenance of ICT technical requirements which may include hardware installation, infrastructure change and/or software installation and updates.
To carry out routine maintenance tasks in accordance with Academy protocols
To ensure backup procedures are followed
To assist in monitoring and identifying threats to information security, including the student misuse of computers, and to report these to the relevant parties
To undertake any relevant training as required
To participate in the Academy’s performance management process
To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role
All staff are expected to:
Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion
Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership
Take responsibility for their own professional development and support that of colleagues where appropriate
Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate
Follow Trust policy and procedures in relation to keeping children safe in education
Observe health and safety requirements and play their part in ensuring a safe working environment
Contribute to the whole professional life of the school which has successful teaching and learning as its core purpose supported by all staff contributing to the Trust’s commitment to each student gaining meaningful enriching experiences
Training:
IT solutions technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time progression after the apprenticeship for the right apprentice
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:00am - 4.00pm with a 30 minute break
Friday, 8.00am - 3.30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Patience....Read more...
IT SUPPORT TECHNICIAN
BARNSLEY – OFFICE BASED
UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT
THE OPPORTUNITY:
This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.
You’ll work closely with an experienced Network Operator who will provide hands-on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities.
THE ROLE:
Support and maintain IT network and physical servers, helping the company transition to cloud systems.
Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
Assist with updates, projects, and system improvements to enhance IT services.
Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.
THE PERSON:
Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
Recent graduates or those newly qualified in IT or computing.
Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
A full UK driving licence is desirable.
Strong problem-solving skills, reliability, and a proactive attitude.
Good communication skills and the ability to work collaboratively as part of a team.
Positive work ethic, punctuality, and attention to detail.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Assisting with password resets, hardware setup, antivirus configuration, and endpoint protection installation
Supporting the rollout of multi-factor authentication and group policy settings
Logging support requests accurately using Autotask and escalating issues as needed
Communicating with users via phone, email, messaging, and video calls
Using internal documentation to troubleshoot and support senior technicians
Configuring and testing desktops, peripherals, routers, and software like Microsoft Office
Building foundational knowledge in networking, cloud services (e.g. Microsoft 365), and tools like TeamViewer
Learning basic scripting over time
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Great internal progression opportunities following the apprenticeship
Employer Description:With a strong focus on innovation and customer service, AAG works across a wide range of sectors, delivering tailored solutions that make a real impact. Our team is passionate about solving problems, building relationships, and driving success for our clients.
Why Choose AAG for Your Apprenticeship?
Supportive Environment: Apprentices are valued team members, receiving mentoring and guidance from experienced professionals.
Real Career Progression: Many of our apprentices have gone on to secure permanent roles and progress into senior positions.
Hands-On Experience: You’ll work on real projects, gaining practical skills that set you up for a successful career.
Inclusive Culture: We foster a collaborative and inclusive workplace where everyone is encouraged to grow and contribute.
Whether you're starting out or switching careers, an apprenticeship with AAG offers a solid foundation and exciting opportunities in the tech sector.Working Hours :Monday - Friday, 9.30am - 6.00pmSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Assist the Support Officer in the provision of high-quality customer technical support at the front line.
To assist the Systems Officer in the installation, configuration and maintenance of network and server systems.
To ensure that all end user IT equipment and software is well maintained and functioning properly and safely.
Installation of hardware/software as required.
Support the day-to-day arrangements for the collection and delivery of repairable items to suppliers.
To demonstrate and/or set up IT and AV equipment facilities for events.
Assist in the monitoring and replenishment of consumable items such as, printer cartridges, mice and keyboards.
Assist in the adherence of software license agreements.
Preparing user documentation to assist staff and students in the use of the system.
Support with monitoring the system for misuse and escalating findings as appropriate.
To support the enhancement and operation of a high-quality learning environment.
Update ICT equipment and maintain the asset register
Setting up new users and processing leavers in line with Trust policies
Undertake research to help solve ICT problems
Prepared to travel as and when necessary to different Trust sites for technical troubleshooting.
Training Outcome:The opportunity may offer a permanent role upon completion of the apprenticeship depending on availability and performance.Employer Description:Multi Academy Trust with three schools. The Technician will be employed directly with the trust but will move around the three schools.Working Hours :Monday to Friday, 8.00am to 4.00pm. 37 hours a week, all year round.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Microsoft Office packages,Able to prioritise tasks,Able to meet deadlines,Customer service skills,Calm professional manner,Approachable,Reliable and trustworthy,Self motivated,Flexible approach to work,Able to work independently,Willingness to learn....Read more...
This role is ideal for a recent school or college leaver with a passion for engineering and a willingness to learn. As an Apprentice Electrical Design Engineer, you’ll gain hands-on experience and receive full support as you develop your skills in electrical design. We’re looking for someone enthusiastic, with an interest in electrical systems and control panel design. You should be comfortable using computers and open to learning industry-standard software such as EPLAN P8.
Key Responsibilities:
Assist in designing electrical, electronic, and pneumatic systems for standard and custom equipment
Ensure designs comply with the Machinery Directive
Support development of electrical software and hardware
Provide technical assistance to Sales, Service, Production, and Spares teams
Liaise with suppliers on technical matters
Maintain and update electrical documentation
Occasionally travel to our headquarters in Stuttgart for training and product briefings
Training:
The learner will be studying the Engineering Technician Level 3 Apprenticeship Standard qualification
Day release to West Suffolk College
Training Outcome:Successful Completion of the Engineering Apprentice scheme within HERMA UK Ltd can result in a permanent position within the manufacturing facility. The company has a firm belief of reward through skills, and as an apprentice gains experience and worth to the business will find that their salary will grow along with their experience.Employer Description:HERMA UK Ltd is a world leader in the manufacturer of self-adhesive label application systems. We have a worldwide customer base which consists of Blue Chip companies across a broad spectrum of markets, including the Toiletry, Cosmetic, Pharmaceutical and Food industries. HERMA has 2 sites in the UK, Haverhill being part of the machinery division. In Haverhill we currently have a team of 43, which will grow with our natural growth plans over the next years. World wide HERMA has in excess of 1000 employees, with a turn over of around 300 million pounds per year.Working Hours :Monday - Friday (8:30 to 16:30), with a half hour lunch break.Skills: Communication skills,Attention to detail,Logical,IT skills,Problem solving skills,Initiative,Team working....Read more...
Key Responsibilities
Provide PC support for end users, including support of Microsoft Office packages and third party software.
PC networking, printer, peripheral and mobile device support including dealing with Third-Party maintenance providers.
Provide administrative support for Hardware Asset management, maintenance and upgrades.
Provide administrative support for Software Asset management and inventory.
Support new system implementation.
Assist the Site IT Infrastructure Team in maintaining support and administration to ITIL standards and in accordance with Unipres Corporation security and performance standards.
To ensure that all work is completed in line with company policies and procedures.
Any other duties as requested to assist in the effective management of the department.
To ensure that all safety, health and environmental policies and procedures are followed to ensure a safe working environment.
To advise management of any safety, health or environmental concerns immediately and where possible will take action to reduce risk of harm.
Training:The Training Provider for the Level 3 Information Communication Technician Apprenticeship is Sunderland College and the off the job training will be delivered one day a week virtually. Training Outcome:Progression onto a full-time employee and potentially a higher-level apprenticeship to expand knowledge may be available upon completion.Employer Description:For three decades, Unipres has prided itself on delivering excellence in the automotive industry from our plant in Sunderland. We are a global company powered by local people – focused on achieving product excellence, committed to developing our skilled workforce and dedicated to driving forward innovation across the automotive industry.
The Sunderland plant, is the focal points of Unipres operations in Europe. As a manufacturer of press-formed automotive components, we apply technical skills, including expertise in safety and environmental performance, to create a range of technology solutions tailored to meet the needs of our customers.Working Hours :Day shift: Monday - Thursday, 07:45 - 16:30.
Friday, 07:45 - 13:45.Skills: Strong Math and English Skills,Work under own initiative,Communicate at all levels,Flexible approach,Problem solving,Prioritise workload....Read more...
Exploring multiple departments: You will work across numerous departments within Technology and Workspace (IT, Facilities, Project Management), learning how we help our business run smoothly. This experience will lead to you taking ownership of elements within the department
Mastering IT support: Learn about IT and how to provide first-line support to our teams. Troubleshoot and resolve hardware and software issues and escalate to second- and third-line support teams. This also cover maintaining our networks and tools and developing our AI and AUtomation strategy
Project management: Gain knowledge on how to run projects that are key to our business strategy. This includes working on budgets and timelines while communicating effectively with stakeholders
Office management: Support office management tasks, including coordinating maintenance and repairs
Assist with space planning and office moves, ensuring the office environment is safe and well-maintained
Training:
Information Communications Technician Level 3 (A level) Apprenticeship Standard
Training Outcome:
Opportunity to progress into a full time role or further qualification
Employer Description:At What’s Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit.
Having rolled out a What’s Possible University with learning modules & policies, including anti bribery & corruption, DE&I and code of ethics, our people have continuous personal development, and the group is continuously improving.
We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, (for example, water & cardboard recycling), prioritise eco-friendly suppliers, (for example, renewable energy switch), and promote remote work to reduce carbon emissions.
At The What’s Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we doWorking Hours :Shifts to be confirmed between the hours of 09:00 - 17:30 or 09:30 - 18:00Skills: IT skills,Organisation skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Act as the first point of contact for all incoming IT support requests via phone and email
Log, track, and manage tickets using our service management platform
Ensure timely resolution of issues in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Monitor business-critical systems and automated processes, taking proactive action when needed
Set up, image, and support laptops, desktops, mobile devices, and other IT equipment
Provide technical support for core systems including Office 365 and Active Directory
Liaise with third-party suppliers to escalate and monitor support calls
Collaborate with IT Projects, Development, and Business Change teams
Deliver first-time fixes for common incidents and service requests
Process hardware/software orders and raise Purchase Orders
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship
Training:Information Communications Technician Level 3.
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship.Training Outcome:You will also be studying towards a Level 3 ICT Apprenticeship, equipping you with the tools launch your career in IT support - whether you're starting from scratch or already have some experience. Throughout your apprenticeship, you'll develop skills in monitoring, maintaining and optimising systems. You'll also learn the fundamentals of cybersecurity, backup, and data protection, and build knowledge in networking, cloud services, and disaster recovery. Your problem-solving abilities will be sharpened through root cause analysis, testing, and automation.
This is an in-office position based at York Biotech Campus.Employer Description:Fera Science's origins in delivering world-class science began over 100 years ago as the Institute for Plant Pathology services. True to our heritage we are proud that our continued successes helps to address some of today’s biggest challenges, including coping with the impact of global population growth and the need to make efficient sustainable use of natural resources. Our innovations form the basis for sustainable and profitable business activity and are key to achieving leadership positions in all of our markets.Working Hours :Monday to Friday. 37.5 hours per week. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration, an efficient way of working and the ability to maintain composure under pressure. The role requires strong organisational skills and the ability to prioritise based on the situation. Candidates are expected to have the aptitude to understand and work on computer hardware and software in varying configurations. A positive ‘can-do’ attitude is required to align with the rest of the ICT Department
Day-to-day user support of over 4500+ employees across 11 companies in person, via email and phone
Incident management, from logging through to resolution
Request fulfilment, including but not limited to:
Mobile provisioning
Laptop provisioning
Software requests
Other user-specific requests
Provide technical advice to employees and team members
Maintain ownership of jobs and communication to achieve targets set by the business
Assist in the monitoring of Sureserve infrastructure, raising support calls and escalating when appropriate
Attend other sites with other members of ICT to provide support and fulfil requests
Training:
Information Communication Technician (Level 3/Advanced)
On-the-job training will be provided by other team members, offering mentoring and support
Off-the-job training will be provided by Sunderland College, remotely via teams
Training Outcome:Depending on the success of the apprenticeship and fit to the company, it is highly likely that full-time employment will be offered once the course is passed.Employer Description:Sureserve is a national Gas, Energy, Renewables and Compliance business with over 4500 employees. The Group prides itself on being the UK’s leading provider of energy and compliance services to homes and businesses.
Our mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
You will be working in the ICT Service Desk Team, making sure employees can work as efficiently as possible. You will deliver excellent customer service while adhering to targets agreed with the business to ensure Sureserve continues to grow and prosper.
Working Hours :08:00 – 16:30.Skills: Team working,Administrative skills,Attention to detail,Communication skills,Customer care skills,IT Skills,Patience,Problem Solving....Read more...
Reporting to the Support Desk Manager the Support Desk Co-ordinator is responsible for the effective allocation and management of incidents to field engineers, including the efficient use of logistical and field engineering resources.
The Support Desk Co-ordinator is also responsible for maintaining customer awareness and progress of nominated Incidents. The Support Desk Co-ordinator must be highly organised to manage their workload
Tasking of Field Engineers:
Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area
Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments
Parts Ordering:
Effective utilisation of Logistics resources to meet cost targets
Maintaining Customer awareness of Incident progress:
Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer expectations on fault resolution
Report Writing within the timescales to meet contract objectives
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting....Read more...
MAIN DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:
Provide first-line IT support to staff and students, delivering prompt, polite, and professional customer service
Troubleshoot and resolve issues across all infrastructure, ICT system, hardware and software
Assist with the setup, configuration, and maintenance of computers, laptops, tablets, printers, and AV equipment
Support ICT use across the school and escalate complex issues to the appropriate members of the IT Support department when needed
Assist with user account management, software installations, updates, and access control
Help maintain and update the school’s IT inventory, tracking equipment and logging activity
Support the maintenance of the school network, including Wi-Fi and server infrastructure under supervision
Contribute to system improvements and IT projects, occasionally working flexibly outside normal hours
Respond to helpdesk tickets and ensure issues are documented and resolved efficiently, escalating issues where necessary
Follow school IT and safeguarding policies, ensuring data security and confidentiality
GENERAL:
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement
Help foster a positive culture by upholding the vision and aims of the school
Training:Level 3 Digital Support Technician Apprenticeship Standard, St Peter’s Catholic High School.Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time IT Support role.
Further Training: You may pursue additional certifications to enhance your technical expertise and career prospects. Some valuable certifications include:
CompTIA A+ (IT support and maintenance)
Cisco Certified Network Associate (CCNA) (Networking)
Microsoft Certified Solutions Associate (MCSA) (Microsoft technologies)
Certified Information Systems Security Professional (CISSP) (Cybersecurity)
ITIL Foundation (IT service management)
Google IT Support Professional Certificate (entry-level IT support skills)
Transferable Experience: Even if there’s no role at the school, you’ll have gained: Level 3 Digital Support Technician Apprenticeship
Employer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term time plus 4 weeks (days/hours to be agreed for working during school holidays). Working times are flexible, but generally between 8:30am - 3:30pm Monday - Thursday and 8:30am - 3:00pm on Fridays. 30-min unpaid lunch break. Working from home is allowable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Supporting in processes such as contractor management, accident and incident investigation and risk assessment.
Coordination of scheduled services and tasks, e.g. DSE assessments, quarterly inspections, electrical testing, site surveys (noise, fire, microwaves).
Ownership of improvement projects, e.g. CoSHH assessments, PPE ordering, cross-departmental inspections.
To ensure that all key performance indicators (KPI’s) and /or objectives set with your Line Manager are performed effectively and within target and agreed parameters.
To adhere to the Company’s policies and procedures and ensure that you respect and adhere to these with regard to health and safety, minimisation of waste, care of the environment, equality of opportunity and elimination of discrimination and unfair treatment.
Update and maintain health and safety records.
Monitor work areas for potential safety hazards and promptly report any issues and suggest to the line manager how improvements could be made.
To undertake any other duties as may be required from time to time by your line manager.
To attend the training provider's site or meet with them at Hafele when required and pass all modules within the expected time frames.
To develop and grow a skillset to assume greater responsibilities over an agreed period of time.
Training:We are offering a 2 year course where you will be working towards the SHE Technician Apprenticeship – Level 3. Upon completion learners will be able to join the Institution of Occupational Safety and Health (IOSH) at TechIOSH level. Training is a split between being with the training provider on and off site and learning in the workplace, on the job training will be carried out in the business alongside your senior colleagues, who will coach and mentor you daily to help to gradually grow and develop your skillset.
You will be required to travel to Hafele UK, Swift Valley Industrial Estate, Rugby CV21 1RD, to be able to complete on-the-job learning and to meet with your assessor.
During your apprenticeship you will be expected to build a portfolio to show your learning progress, which will display all your training and experience gained during your apprenticeship.Training Outcome:On successful completion of your apprenticeship, we would look to move you into a H&S Administrator/Coordinator position. This is not guaranteed; however, we do aim to move successful apprentices into permanent roles. Employer Description:The Company:
Häfele is an internationally trusted name supplying furniture fittings, ironmongery, and hardware to the
trade. We are recognised for our extensive range and quality of product as well as our expertise in the
industry and excellent customer service. At Häfele UK we believe our team members are our greatest
asset and our culture promotes development opportunities to help you reach your career goals. We offer
comprehensive customer support through our best-in-class sales and support team, and we support the
wellbeing of all team members though our Employee Assistance Programme, rewards and health
scheme. We also run numerous company and charity initiatives throughout the year.Working Hours :Full Time, Monday to Friday 8:45am to 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...