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Corporate Facilities Technician,

JOB DESCRIPTION Job Title: Facilities Technician Department: Facilities Reports To: Corporate Facilities Manager The Corporate Facilities Technician is responsible for maintaining a safe, clean, functional, and professional corporate workplace. This position performs routine building maintenance, responds to facility service requests, coordinates with vendors and contractors, and supports day-to-day facility operations. The Facilities Technician works closely with Facilities Management, employees, contractors, and service providers to ensure corporate buildings, equipment, and workspaces operate efficiently and meet company standards. JOB RESPONSIBILTIES: Typical tasks for this position include (but are not limited to) the following: Building & Facility Maintenance Perform routine inspections of corporate facilities, identifying maintenance, safety, and repair needs. Perform basic electrical, plumbing, carpentry, painting, drywall, furniture, and general building repairs. Maintain doors, locks, hardware, ceilings, flooring, lighting, and other building components. Replace lamps, filters, batteries, and other routine maintenance items. Assist with preventive maintenance programs and scheduled facility inspections. Respond promptly to work orders, maintenance requests, and facility-related emergencies. Facility Operations Maintain common areas, conference rooms, offices, kitchens, restrooms, storage areas, and other workplace spaces. Assist with office moves, furniture installation, workstation changes, and space reconfigurations. Support setup and breakdown of corporate meetings, events, and special functions. Maintain facility supplies, tools, equipment, and inventory. Monitor building conditions and report deficiencies to Facilities Management. Vendor & Contractor Support Coordinate access and provide support to outside contractors and service providers. Monitor contractor work to ensure services are completed safely and according to company requirements. Assist with obtaining quotes and scheduling maintenance services when requested. Verify completion of vendor work and communicate outstanding issues to Facilities Management. Safety & Compliance Follow all company safety policies, procedures, and applicable building requirements. Conduct routine inspections for potential safety hazards. Report unsafe conditions and take appropriate corrective action when authorized. Assist with emergency preparedness, fire/life-safety activities, evacuation procedures, and emergency response. Maintain accurate records of inspections, repairs, work orders, and facility activities. Customer Service Provide professional and responsive service to employees and visitors. Communicate clearly regarding maintenance issues, service requests, and expected completion times. Maintain a professional appearance and positive customer-service attitude. Protect confidential information and respect employees' workspaces and privacy. QUALFICATIONS: High school diploma or equivalent required. Previous experience in commercial, corporate, industrial, or building maintenance preferred. Working knowledge of general building maintenance and repair. Basic understanding of electrical, plumbing, HVAC, carpentry, and mechanical systems. Ability to safely use common hand and power tools. Strong troubleshooting and problem-solving skills. Good organizational and communication skills. Ability to work independently and prioritize multiple requests. Ability to work effectively with employees, vendors, contractors, and management. Physical Requirements Ability to lift and carry materials and equipment as required. Ability to climb ladders and work from elevated areas when necessary. Ability to stand, walk, bend, kneel, reach, and work in various building environments. Ability to safely operate maintenance tools and equipment. May occasionally require work outside normal business hours for emergencies or special projects. Key Performance Expectations Timely completion of facility work orders. High-quality workmanship and attention to detail. Proactive identification of maintenance and safety issues. Excellent internal customer service. Accurate documentation and communication. Effective coordination with vendors and contractors. Compliance with company safety and facility procedures. Reliable support of corporate events, moves, projects, and daily operations. Salary target range: $32 - $35/hr, bonus eligible From big benefits to small, we take care of our associates! Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases. Associates are 100% vested in the RPM Pension plan after completing five years of service. We also offer a 401(k) plan after three months of employment. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...

IT SUPPORT TECHNICIAN APPRENTICE

We are looking for someone who already has some work experience and a basic level of industry knowledge, rather than a school leaver with no workplace experience. We are particularly keen to consider candidates from disadvantaged backgrounds who may benefit from the opportunity to develop their skills and progress their career through an apprenticeship. Key Tasks: Provide first line support to all colleagues via the various request methodologies (Phone / Ticket System etc) Manage requests via ticketing system (Case Management) within Salesforce Support Hardware / Software issues on company’s devices (Windows PCs, Apple Macs, iPhones & Samsung mobile devices) Manage accounts and licencing via Microsoft Administration Portal Process invoicing each month for various software which is managed within IT Team Assist with any project work where required, along with putting forward suggestions for best technology practice within Methods group Create clear and concise documentation of internal IT procedures and technologies where needed, along with user friendly guides and notes Complete asset and compliance management via Microsoft Endpoint, and other technologies Engage in asset purchasing and supplier relations where needed Report faults and maintaining logs on network and laptops Assist with inductions for new staff joining the company Log and track identified IT problems through to resolution Helpdesk ticketing administration and ownership - ensuring tickets are kept up to date, responded to in a timely fashion, and the new tickets queue is kept as clear and actioned as possible Essential Skills and Experience: Good practical and demonstrable understanding of IT Clear drive and enthusiasm for the subject Previous experience of working to helpdesk ticket deadlines Practical, good common sense, ability to use initiative / problem solve, multitask / work well under pressure Excellent diplomacy skills, a helpful and very professional attitude to staff at all levels across all issues Must have a good understanding of all MS Office Applications including SharePoint Online Experience in supporting both Windows and MacOS laptops Desirable Skills and Experience: Experience with Azure functionality Understanding of ITIL Principals Previous IT support experience Training: ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the LEEP TALENT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training Outcome:Potential full time position for the right candidate after completion of the apprenticeship.Employer Description:Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 34 years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years.   Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.   Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. building a significant private sector client portfolio.Working Hours :Monday - Friday 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative ....Read more...

IT – 1st Line Support Analyst Apprentice

Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary objective of the role is to provide first time resolution, achieved by troubleshooting, diagnosing and resolving problems at the first point of contact and/or escalating the fault to one of our specialist teams to investigate and resolve. Throughout the process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, and will be providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and resolving incidents to the customer’s satisfaction A strong desire and focus on continued improvements and personal development A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Proven ability to work under pressure and with other people Work with a sense of urgency Attention to detail A clear and friendly telephone manner Ability to multi-task Must be able to demonstrate a ‘customer first’ approach to support Flexible and willing to work outside core business hours as required Strong communicator Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.Employer Description:Our goal is to meet and exceed our customers’ needs and expectations, which is what sets us apart. Our vision is to be our clients’ technology partner of choice, using innovative thinking to provide solutions. We invest in our teams to ensure we have the skills and expertise to deliver the highest level of service across every technical solution within our portfolio. ITRM are a Microsoft Gold Partner and hold a further range of industry qualifications which enable us to technically lead our clients and solve their business challenges. This is why we’ve had 20 successful years in business, achieving high retention rates and winning significant new business from client recommendations.Working Hours :Working hours on a shift basis as follows: 7.00am - 3.45pm 8.45am - 5.30pm 9.15am - 6.00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft Windows 7-10 & MacOS,Knowledge on Microsoft Office,Hardware troubleshooting,Understand workstation builds,Desire to keep improving,Work with a sense of urgency,Ability to multi-task,A clear telephone manner,Strong communicator,To strive for improvement,Desire to be part of a team ....Read more...