I am seeking a dynamic Head of Operational Excellence to lead the operational strategy and drive exceptional guest satisfaction across the business. This role is ideal for a strategic, results-driven professional passionate about enhancing customer experience and operational efficiency in the QSR or hospitality industry. Working closely with the senior leadership, this role will oversee guest care initiatives, manage key partnerships with delivery aggregators, lead operational marketing campaigns, and support new product launches.The Head of Operational Excellence responsibilities.
Lead the Guest Care team, implementing strategies that boost customer satisfaction andDevelop and deliver training programs focused on maintaining high guest service standards.Build and maintain strategic relationships with delivery partners to optimise service and streamline communication.Oversee delivery performance metrics and collaborate to enhance efficiency and customer satisfaction through promotions and service improvements.Coordinate and execute marketing campaigns, ensuring seamless integration within restaurant operations.Measure campaign impact and refine strategies based on performance data and guest insights.Oversee the operational launch of new products, ensuring brand standards and customer expectations are met.Identify opportunities for operational efficiencies, leading projects focused on cost reduction, quality enhancement, and service improvement.
The right Head of Operational Excellence
Proven experience in operational leadership within the QSR or hospitality sector.Strong analytical skills with a strategic mindset and data-driven decision-making abilities.Excellent communication skills and a proven track record of leading cross-functional teams.Passionate about customer service with an in-depth understanding of QSR market trends.
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I am seeking a dynamic Head of Operational Excellence to lead the operational strategy and drive exceptional guest satisfaction across the business.This role is ideal for a strategic, results-driven professional passionate about enhancing customer experience and operational efficiency in the QSR or hospitality industry. Working closely with the senior leadership, this role will oversee guest care initiatives, manage key partnerships with delivery aggregators, lead operational marketing campaigns, and support new product launches.The Head of Operational Excellence responsibilities.
Lead the Guest Care team, implementing strategies that boost customer satisfaction andDevelop and deliver training programs focused on maintaining high guest service standards.Build and maintain strategic relationships with delivery partners to optimise service and streamline communication.Oversee delivery performance metrics and collaborate to enhance efficiency and customer satisfaction through promotions and service improvements.Coordinate and execute marketing campaigns, ensuring seamless integration within restaurant operations.Measure campaign impact and refine strategies based on performance data and guest insights.Oversee the operational launch of new products, ensuring brand standards and customer expectations are met.Identify opportunities for operational efficiencies, leading projects focused on cost reduction, quality enhancement, and service improvement.
The right Head of Operational Excellence
Proven experience in operational leadership within the QSR or hospitality sector.Strong analytical skills with a strategic mindset and data-driven decision-making abilities.Excellent communication skills and a proven track record of leading cross-functional teams.Passionate about customer service with an in-depth understanding of QSR market trends.
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Guest Operations Manager, London, £40k - £44kWe are seeking a dynamic and experienced Guest Operations Manager to lead and manage accommodation and hospitality services for a fantastic London site. The role involves overseeing Front of House operations, managing teams, and ensuring excellent guest experiences in a high-volume environment. The manager will handle accommodation services, event operations, and liaise with internal and external stakeholders to ensure smooth operations.Responsibilities:
Oversee accommodation and reception servicesManage guest arrivals, departures, and event hostingEnsure compliance with health, safety, and hygiene regulationsConduct team training, development, and schedulingMaintain high standards of guest service and resolve any issues
The Ideal candidate:
Experience in managing accommodation services in a large-scale settingStrong understanding of health and safety regulationsExcellent communication, organizational, and time management skillsAbility to work flexibly, including evenings and weekends
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com....Read more...
Temporary Reservationist - On-site 5 days – London, with flexible shifts available - £12p/hTemporary ReservationistLocation: On-site 5 days - LondonDuration: Temporary, with flexible shifts available - £12p/hCOREcruitment is working with a multisite branded restaurants who are looking for motivated and personable Temporary Reservationists to join their reservations team in London. As a Reservationist, you’ll play a key role in providing exceptional service by managing and facilitating guest bookings across our renowned restaurants. You’ll be the first point of contact for the guests, ensuring their reservations are seamless and setting the stage for an exceptional dining experience.Key Responsibilities• Reservations Management: Handle incoming calls, emails, and online bookings efficiently to secure reservations across multiple restaurant locations.• Guest Communication: Engage with guests in a professional and friendly manner, responding to inquiries regarding booking availability, special requests, and venue information.• Reservation Systems: Use booking systems (e.g., OpenTable or SevenRooms) to manage and coordinate reservations, optimizing seating capacity for maximum guest satisfaction.• Guest Profile Building: Record and update guest profiles to ensure personalized experiences and effective communication across departments.• Support Front-of-House Team: Communicate with front-of-house staff to ensure smooth handovers for bookings, large parties, and special occasions.• Problem Solving: Assist guests with any issues or changes to their bookings, demonstrating patience and proactive problem-solving skills.Key Requirements• Previous Experience: Prior experience in a reservations or customer service role, ideally within a hospitality setting.• Excellent Communication Skills: Clear, professional communication skills and the ability to manage high call volumes.• Team Player: Able to work effectively with both the reservations and front-of-house teams to ensure a high standard of service.• Flexible Schedule: Availability to work various shifts, including weekends and evenings, to accommodate peak booking times.• Familiarity with Reservations Systems: Experience with systems like OpenTable, ResDiary, or SevenRooms is a plus.• Attention to Detail: Meticulous with booking information to ensure accuracy and guest satisfaction.If this role aligns with your skills and ambitions, please apply today or send your CV to Sophie@corecruitment.com.....Read more...
Restaurant Reservation and Yield Manager – Premium Hospitality GroupLocation: MaltaSalary: circa €40,000 annual basic + benefitsMy client is a top restaurant operator with premium lifestyle food and beverage outlets in the Mediterranean. They are currently undergoing an exciting phase of growth and development and are looking to bring in a dynamic and experienced Restaurant Reservations & Revenue specialist to join the Group. This role is pivotal in optimizing the reservation process, maximizing revenue, and ensuring a seamless guest experience.KEY RESPONSIBILITIES & DUTIESReservations Management:
Oversee the daily operations of the reservation system (multiple operations)Manage and optimize reservation policies and proceduresTrain and develop the team to provide exceptional guest service during the reservation processImplement strategies to increase reservation volume and occupancy ratesAnalyze reservation data to identify trends and opportunities for improvementEnsure maximization of the events reservations and private dining rooms.
Revenue Management:
Develop and implement revenue management strategies to maximize profitability.Monitor key performance indicators (KPIs)Work with the Restaurant Managers and Directors to ensure correct pricing and promotionsAnalyze historical data to forecast future demand and adjust capacity accordingly.
Guest Experience:
Ensure a seamless and personalized guest experience from reservation to departure.Collect all relevant information at booking stage to ensure 5* operations and serviceHandle guest inquiries and complaints promptly and professionally.Identify opportunities to enhance the guest experience and implement innovative solutions.
QUALIFICATIONS AND SKILLS:
Proven experience in a similar role within a high-end restaurant group.Must have experience in a high-end hospitality operation as a Reservations Manager / Reservation Supervisor or Food and Beverage Revenue ManagerRelevant experience using and managing online reservations systems (such as SevenRoom: OpenTable; Google Reservations; etc)Strong understanding of reservation systems and revenue management principles.Excellent customer service skills and communicationExcellent organizational and time management skills.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.The ability to work well under pressure and in a busy environmentProficiency in Microsoft Office Suite and reservation software.Passion for the hospitality industry and a commitment to delivering exceptional service.English fluency (oral and written)
If you are interested in having a chat about this role, please forward updated CVs to Beatrice at COREcruitment / beatrice@corecruitment.com....Read more...
COREcruitment is working with a luxury Members club in Mayfair. They are a multiple site growing business. My client is recruiting for a Front of House (FOH) Reception Manager at an exclusive brand focuses on delivering exceptional customer service and managing the first point of contact for guests.Key Responsibilities:Guest Management:
Warmly welcome and greet guests, ensuring a luxury experience from arrival to departure.Handle guest requests efficiently, including reservations, special accommodations, and VIP services.Manage check-in and check-out processes, coordinating with security and valet teams as needed.
Staff Management:
Supervise and train front-of-house receptionists and concierge staff.Create staffing schedules to ensure adequate coverage during peak times.Lead and motivate the team to deliver outstanding service, fostering a positive and professional atmosphere.
Operational Oversight:
Oversee smooth daily operations at the reception, including bookings, cancellations, and last-minute changes.Coordinate with event managers and other departments (kitchen, bar, security) to ensure seamless service.Ensure the reception area meets the venue’s luxury brand standards in both appearance and service.
Customer Service:
Handle complaints or issues professionally, resolving them to the satisfaction of guests.Monitor guest feedback and work to continually improve service standards.Build long-lasting relationships with regular clients and members, offering personalized experiences.
Financial & Reporting:
Assist in managing budgets related to front-of-house operations, staffing, and supplies.Prepare reports on guest attendance, satisfaction, and feedback, as well as revenue-related matters such as reservation fees
Key Skills and Qualifications:
Exceptional Customer Service Skills: Experience in hospitality or high-end service environments, with the ability to meet the expectations of a discerning clientele.Leadership & Management: Proven experience in team management, particularly in a hospitality or luxury setting.Communication: Excellent interpersonal skills to interact with guests, team members, and other departments.Attention to Detail: Ability to manage the finer details of guest experiences, from first impressions to problem resolution.Knowledge of Luxury Hospitality: Strong understanding of high-end service standards, particularly in exclusive venues or members clubs.Technical Skills: Proficiency with booking systems, POS software, and reporting tools.
If you are interested, please send your CV to Sophie at Sophie@corecruitment.com or contact her directly on 0207 539 5589....Read more...
Assistant Accommodation Manager - Dublin City Centre - €35-40K
MLR are seeking a passionate professional in the hospitality industry to become a vital part of a luxury 4-star hotel in Dublin.
As an integral member of the team, you'll be working closely with the Accommodation Manager to uphold impeccable service standards and ensure guest satisfaction. Your responsibilities will encompass inventory management, stock control, roster assistance, training coordination, and more.
In addition to overseeing housekeeping operations, you'll be the go-to person for guest inquiries, collaborating seamlessly with various departments to create a flawless guest experience. Embrace the role of mentor and guide as you delegate tasks, nurture your team, and provide the necessary support for their career progression.
If this opportunity aligns with your career aspirations, click the link below to submit your CV for further details.....Read more...
Pre-Opening General Manager – Turks & Caicos – Up to $15k per month We are looking for a seasoned and dynamic General Manager to oversee both the pre-opening and operational stages of our client’s two, boutique luxury resorts. This individual will play a key role in launching and managing the day-to-day operations of these luxury destination, ensuring a seamless guest experience from the very start. One resort located in Turks & Caicos and the other in St Vincent & the Grenadines. Key Responsibilities:
Lead all aspects of pre-opening activities, including hiring, training, and developing a high-performing team, while coordinating closely with construction, design, and marketing teams to ensure smooth and timely openingsImplement and uphold luxury brand standards across multiple resort units, ensuring consistency in guest service, amenities, and overall experience to meet and exceed guest expectationsCreate and monitor budgets, forecasts, and financial strategies, aligning with revenue goals and cost controls to ensure profitability for each resort locationFoster a guest-centric culture by establishing service protocols, managing feedback, and continuously enhancing the guest experience across all resortsCollaborate with various departments, including F&B, housekeeping, and spa services, to streamline operations, address challenges, and ensure cohesive luxury experiences throughout each property
What they are looking for:
5+ years’ proven experience in managing pre-opening and operational phases of luxury resortsExperience with luxury brands and independent hotels, ideally in seasonal settings. Must be self-driven with a strong grasp of operational scopeESTA-eligible, with flexibility to manage tasks across multiple locations independentlyProven experience in recruiting, training, and developing high-performing teams, with a focus on fostering collaboration and achieving organizational goals
What they’re offering:
Competitive salary, tax freeFull expat package - Work Permit, Relocation
If you are keen to discuss the details further, please apply today or send your cv to Danny at COREcruitment dot com....Read more...
Restaurant Assistant General Manager – Chicago, IL – Up to $75kOur client, a renowned restaurant within a prestigious 4-star hotel, is seeking an experienced Restaurant Assistant General Manager to help elevate the dining experience. This role will oversee daily operations, ensure high service standards, and support staff development to meet the hotel’s brand expectations. The Assistant General Manager will also work closely with the management team to drive guest satisfaction and operational efficiency, contributing to the restaurant's overall success.What they are looking for:
Proven background in restaurant management, ideally within a upscale environment, with a focus on guest satisfaction and service excellenceStrong leadership skills with experience in training, mentoring, and developing high-performing teams to deliver exceptional serviceExpertise in managing day-to-day restaurant operations, including inventory control, scheduling, and adherence to health and safety standardsExcellent interpersonal and communication skills to handle guest feedback, resolve issues promptly, and maintain positive relationships with both guests and staff
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com ....Read more...
Head Housekeeper - Luxury Estate, CotswoldsLocation: CotswoldsSalary: NegotiableWe are seeking an experienced Head Housekeeper to join this beautiful luxury estate in the Cotswolds.You will be responsible for providing both strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience whilst maintaining high standards.Reporting directly into the Operations Director, your responsibilities will include but not be limited to the following:MAIN DUTIES:
Leadership and management of a teamEnsure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with the standards to ensure guests and colleagues' safetyResponsible for the department budget and forecast and ensuring cost control throughout the divisionLiaise with Executive Management and other departments to monitor service quality, plan unique guest experiences, ensure SOPs and method of working are constantly improved in order to maximise guest and team satisfaction
IDEAL REQUIREMENTS
Currently be working as a Head Housekeeper or Housekeeping Manager within a luxury hotelSuperb attention to detail and understanding of a luxury brandStrong leadership and motivational skills which are capable of nurturing, developing and inspiring a teamHighly driven and motivated individual and be an expert in your fieldExceptional organisation skillsExcellent customer service skills for guest interaction
Interested in this great challenge? Contact LARA DOS SANTOS with your updated CV....Read more...
General Manager - Events Venue, Somerset, £50k + BonusI am excited to be working with a stunning Events Venue in Somerset who are looking for an experienced General Manager to join the team. You will be responsible for the day to day operations for the site, training and development of the team, and providing incredible guest experiences. You must be self-motivated, passionate about providing an amazing service, with a background in delivering weddings and events.Key Responsibilities:
Recruitment, training and development of the teamDelivering excellence across all events to exceed the clients’ expectationsBuilding client and supplier relationshipsCost controlEnsuring all health and safety requirements are metFocus on guest satisfaction delivering 5 star service and product
The ideal candidate:
Operational Management experience in a similar environmentExperience delivering weddings & eventsFinancial and P&L understandingConfident leaderExcellent communication skillsForward thinking and people focusedPassionate about guest experience
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com ....Read more...
Salary: €45.000 + Night allowance netto, Christmas Bonus, Travel AllowanceLanguages: German and EnglishStart: ASAPI am looking for a Night Manager who will be responsible for overseeing hotel operations during the night shift, ensuring the safety, security, and comfort of all guests, while maintaining high standards of service are adhered to.This role demands strong leadership, problem-solving skills, and attention to detail to ensure a seamless experience for guests in the hotel during nighttime operations.Key Responsibilities:Guest Relations & Services:
Act as the primary point of contact for guests during the night shift.Address guest concerns, complaints, or special requests promptly and efficiently.Ensure that all guests receive a personalized, high-quality service experience.Oversee night check-ins, check-outs, and reservations, ensuring accuracy and smooth processing.
Operations Management:
Supervise and support the night team, including front desk staff, housekeeping, and security.Monitor the lobby, hotel grounds, and public areas to ensure cleanliness, safety, and luxury standards are maintained.Coordinate with housekeeping and maintenance for any night service requests or urgent issues.Prepare nightly reports, including occupancy, rates, and any incidents for the day team’s reference.
Security & Safety:
Ensure the safety of guests and staff by overseeing security protocols, including regular patrols and surveillance.Respond to emergencies, handle guest issues, and communicate with law enforcement or medical services as required.Conduct safety checks and ensure that the hotel is secure after hours.
Financial Responsibilities:
Oversee nightly financial operations, including closing the day’s transactions and balancing cash drawers.Manage night audits, including reviewing financial data, reconciling accounts, and preparing detailed audit reports.Handle billing and payment issues, ensuring accuracy in all guest accounts.
Leadership & Staff Management:
Provide direction and support to night staff, ensuring team members deliver exceptional service.Manage staffing levels and assignments to ensure adequate coverage during the shift.Handle any disciplinary or performance issues with night staff and report them to the day management team.
Communication & Reporting:
Ensure effective communication between day and night teams by preparing and sharing detailed handover reports.Communicate with other department heads to ensure all guest requests or operational issues are addressed in a timely manner.Report any maintenance, operational, or safety concerns that arise during the night shift.
Skills & Qualifications:
Experience:3-5 years in a managerial or supervisory role in a luxury hotel environment, preferably in front office or guest services.Education:A degree in hospitality management or a related field is preferred.Skills:Exceptional leadership and decision-making abilities.Strong problem-solving skills and the ability to stay calm under pressure.Excellent communication skills, both verbal and written.Knowledge of hotel operations, including front desk procedures, housekeeping, security, and night audits.Familiarity with hotel property management systems (PMS) and financial reporting.Availability:Willingness to work overnight shifts, weekends, and holidays.
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Responsibilities of a Hospitality Team Member at Origin Kensington:
Menu Knowledge:
Understand and explain all dishes, ingredients, and preparation methods to guests
Recommend dishes based on dietary requirements and preferences
Stay updated on seasonal changes to the menu and specials
Bar Knowledge:
Prepare and serve a variety of beverages, including cocktails, wines, and spirits
Provide recommendations based on guest preferences
Maintain cleanliness and organisation of the bar area
Barista Duties:
Prepare and serve high-quality coffees and teas, ensuring consistency
Operate and maintain coffee machines and equipment
Engage with guests to provide personalized service and recommendations
Guest Service:
Greet and seat guests warmly, ensuring an exceptional first impression
Take orders accurately and relay them to the kitchen efficiently
Ensure guest satisfaction by addressing concerns promptly and professionally
Table Service:
Deliver food and beverages to tables promptly and with care
Manage table settings, clearing, and resetting for a seamless dining experience
Upsell menu items and promotions to enhance the guest experience
Health and Safety:
Adhere to all food hygiene and safety standards
Report any maintenance or safety concerns to management
Team Collaboration:
Support colleagues in all areas of the restaurant during busy periods
Participate in team briefings and training sessions
This multifaceted role ensures a dynamic experience for both team members and guests, emphasizing the luxury standards of Origin Kensington
Training:Hospitality Team Member Level 2.
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Team Member Level 2 Apprenticeship at the Royal Garden Hotel, you could pursue roles such as:
Restaurant Supervisor
Barista Specialist
Bartender/Mixologist
Guest Service Assistant
Events Coordinator
Front Office Assistant
Food and Beverage Manager
With further training, you can progress to senior positions like department manager or specialise in areas such as sommelier, catering manager, or hotel operations
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
About the ClientThis is an exciting, dynamic pizza brand known for its vibrant atmosphere and dedication to top-quality ingredients. They bring incredible pizza experiences to life in lively settings that guests love. What They’re Looking For:
Passionate About Guest Experience: Friendly, welcoming, and genuinely enthusiastic about creating a great experience.Service-Focused: Flexible with service styles and absolutely guest-obsessed.Leadership Skills: Confident managing busy shifts and leading a team to deliver top-notch service.Team Development: Committed to training and helping team members reach their potential.Volume Management: Proven experience in high-volume, fast-paced restaurant settings.
About You as a General Manager
Ambitious and Driven: You love a challenge and are eager to grow with a brand that offers solid career progression.Genuine Hospitality Lover: You take pride in delivering fantastic service and making every guest feel special.Team-Oriented: You’re dedicated, committed, and always willing to go the extra mile.Charismatic Leader: Naturally friendly with a personality that inspires your team.Experienced Leader: Comfortable guiding a team with confidence and encouragement.
Ready to join a growing brand with plenty of opportunity? Apply today or send your CV to Kate at COREcruitment dot com.....Read more...
Benefits:
Opportunity to grow with the businessBe part of a forward-thinking team that values creativity, personality, and guest experienceTronc system
The Role:We’re on the lookout for an energetic and experienced Assistant Manager to join this fantastic pub/bar group. We are seeking someone with a magnetic personality and a big smile, who knows how to create an unforgettable guest experience. We’re looking for someone with the presence and charisma to lead by example, ensuring customers feel at home and engaged every time they visit. Managerial experience in pubs/bars is desirable for this role.Key Responsibilities:
Lead the team to deliver exceptional customer service, ensuring every guest has an outstanding experienceSupport the General Manager with day-to-day operations, including stock management, rota planning, and overseeing health and safetyAssist in driving revenue by creating a welcoming atmosphere and promoting events and offersEnsure all areas of the venue are kept to the highest standardMotivate and train staff, fostering a positive work environment that encourages growth and excellence
Please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
General Manager, Casino – Relocate to Jamaica – Up to $110kWe are working with a high-energy casino where you’d be immersed in a unique entertainment and hospitality experience. Employees enjoy a culture that values creativity, guest engagement, and professional growth, set against an exciting environment of live performances and interactive gaming.The RoleA General Manager at this venue would oversee daily operations, ensuring an exceptional guest experience through seamless service and entertainment offerings. They would lead and inspire a team across departments, driving performance, managing budgets, and maintaining high standards for customer satisfaction. Additionally, the role would involve strategic planning to enhance revenue streams, coordinating promotions, events, and operational improvements to support overall business growth.What they are looking for:
Proven experience and background with management within a casinoStrong background in hospitality with a focus on delivering exceptional guest experiences, ideally in a high-energy or entertainment-driven environmentExperience managing budgets, forecasting, and driving profitability through strategic planning and efficient resource allocationSkilled in coordinating events and managing daily operations, including vendor relations, inventory control, and maintaining quality standards across services
What they’re offering:
Full expat package – flights, work permit, relocationAchievable bonus structureCompany car and housing allowance
If you are keen to discuss the details further, please apply today or send your cv to Danny at COREcruitment dot com....Read more...
General Manager – Healdsburg, CA – Up to $125kOur client, a unique hospitality concept, that combines diverse culinary offerings and immersive experiences under one roof, creating a vibrant destination for guests. Known for its innovation and community focus, it provides an exciting platform to shape memorable experiences.As General Manager, you will lead day-to-day operations, ensure exceptional service standards, and drive overall business success. This role offers the opportunity to influence a dynamic brand, develop a high-performing team, and make a lasting impact on the guest experience.What they are looking for:
Proven ability to oversee and manage multiple departments within a hospitality settingDemonstrated success in building, mentoring, and leading high-performing teamsStrong understanding of budgeting, forecasting, and financial performance metrics to drive profitabilityExpertise in delivering exceptional service and enhancing the overall guest journeySkilled in streamlining processes, implementing best practices, and maintaining high-quality standards across all areas of the operation
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com....Read more...
General Manager - £65,000The Role:We’re in search of a vibrant and well-presented General Manager to lead the launch of an exciting new competitive socializing venue. This position is perfect for a strong leader with extensive experience in high-volume settings, ready to create unforgettable guest experiences. We are looking for someone who can think independently and tackle challenges with effective problem-solving skills.Responsibilities:
Oversee daily operations and ensure smooth venue functionality.Lead, inspire, and develop a high-performing team.Manage budgets, financial performance, and drive sales growth.Deliver exceptional customer service and enhance guest experiences.Implement strategies to maintain high standards of presentation and service.
Requirements:
Proven experience as a General Manager in a high-volume hospitality venues.Strong understanding of operational management and financial acumen.Excellent leadership and communication skills.Passion for creating a vibrant and engaging social atmosphere.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Restaurant Manager – New York, NY – Up to $85k + Benefits + PTOOur client is a luxury 5-star hotel known for its impeccable service and world-class dining experiences, including an exquisite Italian restaurant. Seeking a Restaurant Manager, this role offers the opportunity to lead a renowned culinary destination, work with a passionate team, and contribute to the success of a prestigious hospitality brand.The RoleThe Manager will oversee all aspects of the restaurant's operations, ensuring exceptional service, seamless execution, and guest satisfaction. They will lead and inspire the team, manage financial performance, and uphold the restaurant’s reputation for authentic, high-quality Italian dining.What they are looking for:
A strong background in managing operations within high-end or fine dining establishments, preferably within a 5-star hotelProven ability to lead, train, and motivate a team to deliver exceptional services and achieve operational goalsExpertise in creating memorable guest experiences and maintaining high standards of personalized hospitalitySkilled in managing budgets, optimizing costs, and driving profitability while ensuring smooth daily operations
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com ....Read more...
About the CompanyThis leading hospitality group is known for its exceptional restaurants and pubs throughout the UK, with a strong commitment to quality and guest satisfaction.The RoleWe’re seeking an ambitious General Manager who’s passionate about hospitality and driven to excel. This role is ideal for someone who thrives on team motivation and is committed to delivering an outstanding guest experience. A people-focused culture is central to this company, and they need someone who embodies that ethos.Ownership of financials is crucial—you should be comfortable with reporting, analysing, and presenting numbers. They’re open to providing training on this, but they’re looking for someone commercially switched-on and detail oriented.The Ideal Candidate Will Be:
Experienced: A minimum of 2 years in a General Manager role, ideally within premium dining or pub settings, with an emphasis on quality products and excellent service.Customer-Focused: Driven to ensure every guest has a memorable experience.Financially Aware: Confident managing P&L, budgeting, and the financials required to run a successful venue.Operationally Skilled: Experienced in high-volume and fast-paced environments, with knowledge of wet-led operations.A Strong Leader: Able to inspire, lead, and manage a large team, fostering a positive and growth-focused environment.
Why Join?This is a unique opportunity to take ownership of a stylish, well-regarded venue and work with a respected group that values career progression and high standards. Run this site as your own with full support from the brand.If you are keen to discuss the details further, please apply today or send your cv to Kate at COREcruitment dot com....Read more...
About the RoleAre you ready to lead a renowned, high-energy restaurant in Central London, with an impressive weekly revenue? We’re looking for an experienced General Manager who combines commercial acumen with a hands-on approach, overseeing all aspects of operations from the floor to the kitchen.What You’ll Do As the General Manager, you’ll have full P&L responsibility, driving team development, guest satisfaction, and operational excellence. You’ll manage every facet of people operations—recruitment, HR, payroll, and labour—building a strong, motivated team that delivers a consistently exceptional experience. This is a floor-based role – so being front facing and running service needs to be something you’re passionate about.What You’ll Bring
A solid career in premium casual dining with experience across both branded and independent venues.Proven expertise in team building and development.A strategic, owner’s mindset, with innovative marketing ideas and a focus on cost control.Strong financial and commercial skills.Passion for raising service standards and exceeding guest expectations.A proactive, positive presence on the restaurant floor.
If you are keen to discuss the details further, please apply today or send your cv to kate at COREcruitment dot com....Read more...
General Manager - Raleigh, NC - Up to $100kOur client is an expanding restaurant group, known for its dynamic and innovative approach to the dining industry. The group is experiencing significant growth, expanding its presence across various culinary concepts while maintaining a commitment to quality and guest satisfaction. They are seeking a General Manager to join one of their upscale restaurants.The RoleThe General Manager will oversee all aspects of daily operations, ensuring exceptional service and a seamless guest experience. This includes managing staff, maintaining inventory, handling budgeting and financials, and upholding high standards of food quality and presentation. You will also be responsible for training and developing the team, implementing operational strategies, and fostering a positive and productive work environment.What they are looking for:
Proven ability to manage, train, and motivate a diverse team in a high-paced, upscale restaurant environmentExpertise in budgeting, P&L management, inventory control, and cost analysis to ensure profitability while maintaining quality standardsAbility to ensure a superior dining experience for guests through attention to detail, effective problem-solving, and proactive service managementIn-depth understanding of fine dining operations, food and beverage trends, and health and safety regulations, with a passion for delivering excellence
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com ....Read more...
The Company:This is an exciting opportunity to join a dynamic restaurant group that’s all about delivering amazing food in a stylish, vibrant environment. With growth on the horizon, this company focuses on people, food, and creating an exceptional guest experience.The Role of General Manager: Ideal candidates will come from a strong branded restaurant background, eager to help grow and strengthen this fantastic restaurant group. The site makes money around £70,000 a week and you will be leading a team of around 60. This role is all about leadership, ownership, and driving the business’s commercial success while maintaining the company’s core values of great food, people, and casual service. This is a branded concept, so they are looking for people who thrive in this environment,The Ideal General Manager:
A true brand ambassador who embodies the company’s values of food, service, people, and community.Full accountability for the restaurant with strong 360-degree management skills.Passionate about mentoring and developing the team while leading by example.Commercially minded, ensuring repeat business in a competitive market.Excellent communication skills to drive the brand’s ethos to both the team and customers.Strong financial acumen, comfortable managing audits and ensuring compliance.A true hospitality lover who always puts the guest first.
If you are keen to discuss the details further, please apply today or send your cv to Kate at COREcruitment dot com....Read more...
General Manager - Raleigh, NC - Up to $100kOur client is an expanding restaurant group, known for its dynamic and innovative approach to the dining industry. The group is experiencing significant growth, expanding its presence across various culinary concepts while maintaining a commitment to quality and guest satisfaction. They are seeking a General Manager to join one of their Sports Bar.The RoleThe General Manager will oversee all aspects of daily operations, ensuring exceptional service and a seamless guest experience. This includes managing staff, maintaining inventory, handling budgeting and financials, and upholding high standards of food quality and presentation. You will also be responsible for training and developing the team, implementing operational strategies, and fostering a positive and productive work environment.What they are looking for:
Proven ability to manage, train, and motivate a diverse team in a high-paced, energetic restaurant environmentExpertise in budgeting, P&L management, inventory control, and cost analysis to ensure profitability while maintaining quality standardsAbility to ensure a superior dining experience for guests through attention to detail, effective problem-solving, and proactive service managementIn-depth understanding of fine dining operations, food and beverage trends, and health and safety regulations
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com ....Read more...
F&B Manager - Turks & Caicos - Up to $62kA prestigious 5-star luxury hotel in Turks and Caicos seeks an experienced Food and Beverage Manager to join their team, bringing a background in luxury hospitality. In this role, the manager will oversee all dining operations, ensuring an exceptional guest experience through meticulous service standards and high-quality offerings. They will lead a talented team, manage inventory, coordinate with suppliers, and maintain the hotel's reputation for delivering world-class culinary experiences in an idyllic island setting.Benefits & Perks:
Competitive Salary + Service ChargeHousing allowanceExpat Package
The Ideal Candidate:
Minimum of 5 years of experience as a Food & Beverage Manager in a luxury hotel or resort, with a strong preference for Caribbean experienceDemonstrated leadership and team-building skills, with excellent communication and interpersonal abilitiesProficient in budgeting, forecasting, and financial analysis to drive operational efficiency and profitabilityHands-on approach with a deep understanding of food and beverage trends in luxury settings, ensuring both operational excellence and guest satisfaction
Does this sound like you?If you’d like to hear more about this exciting opportunity, please get in touch with Danny today by emailing your updated resume to Danny@corecruitment.com ....Read more...
