Guest Experience Manager - Luxury Hotel in Hertfordshire Salary: Up to £38,000We are looking for an experienced and personable Guest Experience Manager to join the team at a stunning luxury hotel in Hertfordshire. This is an exciting opportunity for a hospitality professional who thrives on creating memorable experiences, building genuine guest relationships and leading service standards across the property.As Guest Experience Manager, you will be at the heart of the guest journey, ensuring every guest receives a highly personalised and seamless experience from pre-arrival through to departure.You will act as a key ambassador for the hotel, working closely with Front Office, F&B, Housekeeping and Events to ensure exceptional service is delivered consistently.Responsibilities:
Overseeing the guest journey and ensuring consistently high service standards.Building strong relationships with guests and creating personalised experiences.Managing VIPs, repeat guests and special occasions.Proactively handling guest feedback and resolving any issues with professionalism and discretion.Working closely with operational departments to ensure a seamless guest experience.Coaching and supporting teams to embed a genuine guest-first culture.Monitoring guest feedback and identifying opportunities to continually improve service.Supporting the delivery of hotel events and special experiences.Ensuring guest preferences are captured and communicated effectively across the operation.
Requirements:
Experienced within a luxury hotel or high-end hospitality environment.Passionate about delivering exceptional, personalised service.Naturally warm, engaging and confident with guests.Highly organised with excellent attention to detail.Comfortable dealing with VIP and high-profile guests.A strong communicator who can build relationships across all levels.Proactive, hands-on and able to remain calm under pressure.A natural team player with the confidence to lead by example.....Read more...
Senior Guest Relations Manager – 4* Hotel in LondonSalary: £36,500 + Upselling IncentivesAre you a passionate hospitality professional who thrives on creating exceptional guest experiences and building genuine relationships? We are looking for an experienced and commercially minded Senior Guest Relations Manager to join the team at a stylish 4* hotel in London.This is a fantastic opportunity for someone who combines a genuine passion for service with a strong commercial mindset. Alongside delivering a first-class guest journey, you will have the opportunity to maximise revenue through upselling rooms, upgrades and hotel services, with additional earning potential available.As Senior Guest Relations Manager, you will be a key face of the hotel, ensuring every guest receives a warm, personalised and memorable experience from arrival through to departure.You will lead by example, supporting the Front Office and Guest Relations teams while proactively identifying opportunities to enhance the guest experience and drive additional revenue.Responsibilities:
Leading and motivating the Guest Relations team to deliver consistently high service standards.Building strong relationships with guests and creating personalised experiences.Handling guest feedback and resolving any issues professionally and efficiently.Working closely with Front Office, Reservations, F&B and other departments to ensure a seamless guest journey.Proactively identifying upselling opportunities, including room upgrades, packages and hotel services.Driving commercial performance while maintaining a genuine and guest-focused approach.Supporting VIP and special occasion arrangements.Monitoring guest satisfaction and identifying opportunities to continually improve the experience.Coaching and developing team members to deliver exceptional service.Acting as a senior point of contact for guests and colleagues.
Requirements:
Has previous experience in a Guest Relations, Front Office or similar senior hospitality role within hotel.Has excellent communication and interpersonal skills.Is confident dealing with discerning guests and handling challenging situations.Has a natural ability to build rapport and create memorable guest experiences.Is commercially aware and motivated by upselling and achieving revenue targets.Leads by example and enjoys developing others.Is highly organised, proactive and calm under pressure.Has a genuine passion for hospitality and consistently high standards.....Read more...
Location: MilanLanguages: English, Italian and Russian is a plusSalary: €45.000 - €50.000Start: ASAPI am seeking an exceptional Front of House Manager to oversee the guest-facing operations of a luxury hospitality environment.This role is ideal for a polished, confident, and service-driven professional who is accustomed to working with high-profile VIP guests and delivering discreet, personalised service at the highest level.The successful candidate will combine strong reception and guest services experience with an understanding of food and beverage operations.You will act as a visible ambassador for the venue, ensuring that every guest receives a seamless, professional, and memorable experience from arrival to departure.A consistently high standard of personal presentation is essential for this position.Key Responsibilities
Oversee the daily front of house and guest-facing operations.Deliver highly personalised, discreet, and professional service to VIP guests.Welcome and assist guests on arrival, ensuring a smooth check-in and departure experience.Manage guest requests, special arrangements, complaints, and service recovery with confidence and professionalism.Coordinate closely with reception, security, and management teams.Maintain a strong presence throughout the guest areas and ensure the highest service standards are consistently achieved.Support reception operations, including guest communication, booking information, payments, and administrative procedures.Assist with food and beverage service when required and ensure coordination between front of house and F&B teams.Train, coach, and guide team members in service standards, guest interaction, personal presentation, and operational procedures.Lead by example and create a positive, professional, and service-focused team culture.Monitor guest feedback and identify opportunities to improve the overall guest experience.Assist with VIP arrivals, special occasions, and bespoke guest requests.Ensure that the property’s presentation, atmosphere, and service delivery remain consistently aligned with luxury standards.Prepare handovers, reports, and operational updates for senior management.
Candidate Profile
Previous experience in a Front of House Manager, Guest Relations Manager, Reception Manager, Assistant Front Office Manager, or similar role.Professional experience working in luxury hotels, private residences, premium venues, or other high-VIP environments.Strong background in reception and guest services.Practical understanding of food and beverage operations.Experience training, coaching, and developing hospitality staff.Excellent interpersonal and communication skills.Naturally polished, composed, and confident when dealing with demanding or high-profile guests.Impeccable personal presentation and a professional approach at all times.Strong attention to detail and a proactive, hands-on working style.Ability to remain calm, discreet, and solution-oriented under pressure.Flexible approach to working hours, including evenings, weekends, and public holidays when required.Valid driving licence and confidence driving as part of the role, where necessary.
Personal QualitiesThe ideal candidate is a natural host who understands that luxury service is built on anticipation, discretion, and attention to detail.You will be warm and approachable while maintaining professional boundaries, and you will have the confidence to guide both guests and colleagues in a high-expectation environment.You are highly organised, well presented, and comfortable taking responsibility for the smooth running of all front of house activities.....Read more...
Location: MilanLanguages: English, Italian and Russian is a plusSalary: €45.000 - €50.000Start: ASAPI am seeking an exceptional Front of House Manager to oversee the guest-facing operations of a luxury hospitality environment.This role is ideal for a polished, confident, and service-driven professional who is accustomed to working with high-profile VIP guests and delivering discreet, personalised service at the highest level.The successful candidate will combine strong reception and guest services experience with an understanding of food and beverage operations.You will act as a visible ambassador for the venue, ensuring that every guest receives a seamless, professional, and memorable experience from arrival to departure.A consistently high standard of personal presentation is essential for this position.Key Responsibilities
Oversee the daily front of house and guest-facing operations.Deliver highly personalised, discreet, and professional service to VIP guests.Welcome and assist guests on arrival, ensuring a smooth check-in and departure experience.Manage guest requests, special arrangements, complaints, and service recovery with confidence and professionalism.Coordinate closely with reception, security, and management teams.Maintain a strong presence throughout the guest areas and ensure the highest service standards are consistently achieved.Support reception operations, including guest communication, booking information, payments, and administrative procedures.Assist with food and beverage service when required and ensure coordination between front of house and F&B teams.Train, coach, and guide team members in service standards, guest interaction, personal presentation, and operational procedures.Lead by example and create a positive, professional, and service-focused team culture.Monitor guest feedback and identify opportunities to improve the overall guest experience.Assist with VIP arrivals, special occasions, and bespoke guest requests.Ensure that the property’s presentation, atmosphere, and service delivery remain consistently aligned with luxury standards.Prepare handovers, reports, and operational updates for senior management.
Candidate Profile
Previous experience in a Front of House Manager, Guest Relations Manager, Reception Manager, Assistant Front Office Manager, or similar role.Professional experience working in luxury hotels, private residences, premium venues, or other high-VIP environments.Strong background in reception and guest services.Practical understanding of food and beverage operations.Experience training, coaching, and developing hospitality staff.Excellent interpersonal and communication skills.Naturally polished, composed, and confident when dealing with demanding or high-profile guests.Impeccable personal presentation and a professional approach at all times.Strong attention to detail and a proactive, hands-on working style.Ability to remain calm, discreet, and solution-oriented under pressure.Flexible approach to working hours, including evenings, weekends, and public holidays when required.Valid driving licence and confidence driving as part of the role, where necessary.
Personal QualitiesThe ideal candidate is a natural host who understands that luxury service is built on anticipation, discretion, and attention to detail.You will be warm and approachable while maintaining professional boundaries, and you will have the confidence to guide both guests and colleagues in a high-expectation environment.You are highly organised, well presented, and comfortable taking responsibility for the smooth running of all front of house activities.....Read more...
Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP We are seeking a polished and versatile Butler and F&B Attendant to deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences.As the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. Key Responsibilities:
Greet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure.Provide bespoke, discreet service that aligns with each guest’s unique preferences and requirements.Manage guest comfort, including assistance with luggage, seating, and personal arrangements.Maintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance.Safeguard guest privacy and confidentiality in all interactions.Collaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience.Prepare and present food and beverages with elegance and precision, adhering to luxury service standards.Ensure impeccable quality, hygiene, and presentation in all dining offerings.Master the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections.Set up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing.Monitor inventory levels, reporting shortages or supply needs to management in a timely manner.Comply with all food safety and health regulations to maintain a safe and sanitary environment.Review daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs.Address guest requests promptly and resolve concerns with diplomacy and efficiency.Support colleagues during peak periods, ensuring smooth and uninterrupted service.Assist in event preparation, including exhibitions, special gatherings, or terminal upkeep.Maintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards.Document and relay guest feedback, incidents, or service issues to supervisors for continuous improvement.Perform additional tasks as assigned by management to support operational and guest service goals.
Key Requirements:
High school diploma or equivalent qualification in Hospitality, Tourism, or a related field.1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in:Luxury hotels (5-star or boutique)Upscale dining establishmentsVIP or concierge service environmentsExperience in both guest services and F&B operations is highly advantageous.
Skills & Competencies:
Exceptional interpersonal and communication skills to engage warmly and professionally with guests.Outstanding customer service abilities, with a guest-first mindset and problem-solving aptitude.Polished appearance and demeanour, aligning with luxury service standards.Thrive in fast-paced, high-pressure environments while maintaining composure and efficiency.Meticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly.Collaborative team player with a proactive, adaptable, and can-do attitude.Basic IT proficiency, including MS Office applications.
Note: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com....Read more...
Guest Relations Executive - Dublin - €36K
MLR have an exciting opportunity for a Guest Relations Executive to join one of Dublin's leading 4* hotels. This role is ideal for a hospitality professional who is passionate about delivering exceptional guest experiences and maintaining the highest standards of service.
As a Guest Relations Executive, you will support the Guest Relations and Front Office teams and act as a key point of contact for guests throughout their stay. You will ensure that every guest experience is welcoming, personalised, and seamless, while proactively resolving queries and enhancing overall satisfaction.
You will be responsible for managing guest enquiries and requests efficiently, handling feedback professionally, and supporting the team in delivering consistently high service standards across all guest touch points. A proactive approach, strong attention to detail, and a warm, professional manner are essential for success in this role.
This position offers an excellent opportunity for someone with hospitality experience who is looking to take the next step in their career within a high-quality hotel environment.
If you are passionate about hospitality, enjoy creating memorable guest experiences, and take pride in delivering outstanding service, we invite you to apply via the link below.....Read more...
Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAPWe are seeking a dedicated and polished Guest Experience Executive to join a premium hospitality team specializing in high-end, tailored guest services. This role is ideal for a professional who excels in creating seamless, luxury experiences—from the moment guests arrive until their departure.As the first point of contact, you will embody the essence of refinement, professionalism, and personalized care, ensuring every interaction reflects the highest standards of service excellence. Your responsibilities will include guest welcoming, bespoke service delivery, and supporting premium food and beverage offerings, all while maintaining impeccable safety and operational standards.Key Responsibilities
Deliver a warm, polished, and individualized welcome to all guests, setting the tone for a memorable experience.Anticipate and exceed guest expectations by providing proactive, customized assistance tailored to their preferences.Guide guests from premium lounges to departure gates or aircraft (where applicable), ensuring a smooth and dignified transition.Assist with personal belongings and luggage, demonstrating attention to detail and care.Handle inquiries, requests, and concerns with diplomacy, efficiency, and a solutions-oriented mindset.
Maintain a strong, visible presence at reception or concierge areas, offering immediate support to guests.Supervise lounge readiness, ensuring spaces are pristine, well-appointed, and aligned with luxury standards.Oversee food and beverage service, confirming that all offerings are fresh, properly presented, and fully operational.Track and replenish supplies (e.g., refreshments, amenities) to sustain a flawless guest experience.Verify guest documentation and assist with customs or travel-related formalities as needed.Coordinate flight logistics, including arrival/departure details and guest movement within the terminal.Collaborate with cross-functional teams to enhance terminal operations and overall satisfaction.
Serve as a brand ambassador, consistently upholding the organization’s values and luxury service culture.Maintain a impeccable appearance, adhering to uniform and grooming standards.Demonstrate in-depth knowledge of terminal services to inform and assist guests effectively.Perform additional duties as assigned by management to support operational excellence.
Follow established organizational procedures, maintaining accurate records related to role performance.Prioritize health and safety, fulfilling duty of care responsibilities in line with company policies.Ensure prompt, high-quality responses to guest inquiries and concerns.Provide timely and precise communication to line managers upon request.
Key Requirements:
High school diploma or equivalent certification (required).Valid driver’s license (mandatory).Minimum 2 years of experience in hospitality, luxury service, or a related field.Multilingual skills (preferred but not mandatory).
Fluent English (written and verbal).Proficient in IT tools, including MS Office and basic database management.Exceptional communication skills—clear, courteous, and adaptable.Meticulous, attentive, and detail-focused with a guest-first mindset.Strong multitasking ability and flexibility in a fast-paced environment.
Core Competencies:
Integrity & Ethics – Acts with honesty and professionalism in all interactions.Effective Communication – Conveys information clearly and persuasively.Empathy & Guest-Centricity – Understands and responds to guest needs with warmth and discretion.
Goal-Oriented – Committed to achieving excellence in every task.Inspirational & Collaborative – Motivates colleagues and fosters a team-first culture.Resilient & Results-Focused – Overcomes challenges while maintaining high standards of quality.
People-Centric – Prioritizes guest and colleague satisfaction.Team Player – Values collaboration, acknowledges contributions, and promotes unity.Customer Service Excellence – Delivers flawless, memorable experiences with attention to detail.
Note: This position requires adaptability, discretion, and a passion for service excellence. Only candidates who embody these values will be considered.This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP....Read more...
Duty Manager – Meath– €35-40k
MLR is delighted to present an exciting opportunity for a Duty Manager to join a prestigious luxury hotel in Co.Meath. This is a fantastic opportunity to become part of a property renowned for its exceptional guest experience, strong team culture and continued investment in its people and facilities.
They are looking for a passionate and hands-on hospitality professional with a strong background in hotel operations and guest service. As Duty Manager, you will oversee the day-to-day operation of the hotel, working closely with each department to ensure a seamless guest experience across the property.
You will act as the main point of contact during your shift, handling guest queries, supporting the operational teams, resolving any challenges efficiently and ensuring the highest standards of service are maintained throughout the hotel.
The ideal candidate will have strong leadership and communication skills, excellent operational knowledge and a proactive approach to problem-solving. Most importantly, you will have a genuine passion for hospitality and delivering exceptional guest experiences within a fast-paced luxury environment.
If this opportunity sounds like the right next step for you, please apply through the link below.....Read more...
Duty Manager – Kildare – €35-37K
MLR is delighted to present an exciting opportunity for a Duty Manager to join a prestigious luxury hotel in Co. Kildare. This is a fantastic opportunity to become part of a property renowned for its exceptional guest experience, strong team culture and continued investment in its people and facilities.
They are looking for a passionate and hands-on hospitality professional with a strong background in hotel operations and guest service. As Duty Manager, you will oversee the day-to-day operation of the hotel, working closely with each department to ensure a seamless guest experience across the property.
You will act as the main point of contact during your shift, handling guest queries, supporting the operational teams, resolving any challenges efficiently and ensuring the highest standards of service are maintained throughout the hotel.
The ideal candidate will have strong leadership and communication skills, excellent operational knowledge and a proactive approach to problem-solving. Most importantly, you will have a genuine passion for hospitality and delivering exceptional guest experiences within a fast-paced luxury environment.
If this opportunity sounds like the right next step for you, please apply through the link below.....Read more...
Guest Experience Executive Location: Sofia, BulgariaSalary: CompetitiveLanguages: Fluent Bulgarian and English required (additional languages are a plus)Looking for a role in luxury hospitality where every day is different? Join an international VIP hospitality brand in Sofia and become the first point of contact for private travellers, delivering a seamless five-star experience from arrival to departure.This is an ideal opportunity for someone who is polished, confident, and passionate about exceptional customer service in a premium, fast-paced environment.The Role
Welcome and assist VIP guests throughout their journey.Deliver a personalised, luxury guest experience at every touchpoint.Coordinate guest arrivals, departures, and lounge experiences.Support premium food & beverage service and maintain presentation standards.Handle guest requests with professionalism, discretion, and attention to detail.Work closely with internal teams to ensure smooth daily operations.
About You
Previous experience in hospitality, luxury retail, hotels, aviation, or premium customer service.Friendly, well-presented, and guest-focused with a passion for luxury service.Excellent communication and organisational skills.Comfortable working in a fast-paced, shift-based environment.Fluent Bulgarian and English are essential; additional languages are an advantage.
What's on Offer
Opportunity to join a growing international luxury hospitality business.Full training and career development opportunities.Dynamic, customer-focused working environment.Full-time, shift-based role in Sofia.
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Job title: Front of House Manager – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAPWe are seeking a Front of House Manager to join an award-winning global leader in executive aviation hospitality, where excellence, personalization, and seamless service define every guest interaction. In this role, you will oversee the VIP Lounge operations, ensuring a world-class, highly personalized experience for high-profile clients. As the on-site leader during shifts, you will drive service excellence, team coordination, and operational efficiency, while upholding the highest standards of luxury hospitality.Key Responsibilities:
Guest Experience: Oversee meet-and-greet operations, lounge assignments, and personalized service from arrival to departureTeam Leadership: Recruit, train, and develop staff to deliver 5-star service, conduct performance evaluations, and manage schedulesOperational Coordination: Supervise F&B, Guest Experience, and Butler teams; ensure cleanliness, safety, and presentation standardsService Recovery: Handle guest complaints with professionalism and empathy, ensuring prompt resolution and documentationCompliance: Adhere to organizational policies, health and safety standards, and maintain required recordsLead the day-to-day operations of the VIP Lounge, ensuring exceptional service delivery in line with brand standardsServe as the primary point of contact for VVIP guests, managing requests, preferences, and feedback to create seamless, memorable experiencesAct as a hands-on leader, fostering a culture of anticipatory service, loyalty, and guest engagement
Key requirements:
Education: Minimum High school diploma or official certification; valid driver’s license requiredExperience: 5+ years in luxury hospitality, with 1+ year in a supervisory/managerial role; multilingual skills preferredPreferred background as hotel Front Office Manager and/or F&B Manager, VIP Lounge Manager, Private Members Club ManagerLanguages: Fluent in English and ItalianTechnical Skills: Intermediate IT proficiency (MS Office, database management)Personal Attributes: Passion for hospitality, calm under pressure, detail-oriented, strong leadership and communication skillsAvailability: Flexible to work shifts, weekends, and public holidays
Ideal Candidate:
A polished, professional leader with a guest-oriented attitude and a strong sense of accountabilityMultitasking, organizational, and time management skills to thrive in a fast-paced, high-end environmentCommitted to delivering WOW moments and capturing exceptional guest experiences
Job title: Front of House Manager – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAPIf your profile matches the above requirements, please send your resume to luizas@corecruitment.com ....Read more...
Job Title: Restaurant Manager – Lifestyle locationLocation: Lisbon, PortugalSalary: €45,000-€50,000, gross per yearStart Date: ASAP We are looking for a skilled Restaurant Manager with experience in lifestyle concept locations to oversee our lively dining establishment. You will uphold outstanding service standards, guarantee consistent operational performance, and motivate a committed team to create unforgettable guest experiences. Key Responsibilities
Guest Experience & Engagement: Uphold excellent service standards, guaranteeing each guest enjoys a positive experience; respond to feedback quickly, interact genuinely with patrons, and cultivate lasting relationships to enhance satisfaction and loyalty.Operational Consistency: Guarantee consistent adherence to service standards, operational policies, and service rituals that embody the venue's dynamic atmosphere and guest experience.Peak Shift Leadership: Demonstrate strong operational leadership during busy periods, peak shifts, and special events, monitoring guest flow, team performance, service tempo, and immediate venue requirements.Floor & Bar Supervision: Supervise both dining floor and bar operations, maintaining service quality, product consistency, atmosphere, communication, and team coordination during every shift.Team & Goal Alignment: Guide and motivate the team, meet operational goals, oversee budgets, and work effectively with cross-functional and corporate teams.Financial & Cost Control: Control budgets through revenue and expense tracking, labour cost optimization, upselling strategy implementation, and spending adjustments based on operational requirements.Scheduling & Timekeeping: Handle team scheduling from creation to posting, ensuring shifts are well-organized, clearly communicated, and matched to projected business volumes. Monitor absences and verify timekeeping records before payroll deadlines.HR & Team Administration: Oversee team management processes including onboarding, performance evaluations, vacation scheduling, team structuring, contract renewal input, candidate selection support, and training program implementation.Feedback Management: Track customer feedback; address negative remarks thoughtfully, escalate important issues to leadership, and execute corrective measures.Compliance & Hygiene: Guarantee adherence to health, safety, and sanitation standards by overseeing HACCP protocols and maintaining hygiene practices.Shift Opening & Closing: Maintain proper opening and closing procedures, covering venue preparation, briefings, setup, inventory checks, equipment inspections, and documentation.Asset & Cash Security: Safeguard cash storage and deposits, keep precise financial records, and maintain responsible oversight of operational assets.Problem Solving & Insights: Address unexpected challenges (staff shortages, supply chain problems, equipment failures) with effective, solution-oriented approaches, partnering with leadership to adopt best practices.
Key Requirements
Luxury & Lifestyle Expertise: Extensive experience working in lifestyle luxury locations, preferably within international markets.Restaurant Repositioning: Proven track record in restaurant repositioning, re-branding, or turnaround initiatives in dynamic hospitality environments.Experience: Minimum of 3 years in a comparable position, demonstrating leadership in premium, guest-centric establishments.Operations Oversight: Demonstrated ability to manage both dining floor and bar operations, with a solid grasp of FOH/BOH coordination, logistics, HR procedures, financial management, and daily operational oversight.Systems Proficiency: Proficient with scheduling, HRIS, timekeeping, and payroll systems, demonstrating keen attention to detail.Leadership Style: Motivational, encouraging, and decisive leadership approach that inspires and unifies a diverse team.Guest & Quality Focus: Quality-focused, naturally attuned to guest expectations and service culture.Communication & Mindset: Engaging communicator who builds rapport effortlessly with team members, guests, and partners. Strategic-minded professional with excellent planning, analytical, and problem-resolution skills.Regulatory Knowledge: Comprehensive knowledge of HACCP, health and safety regulations, sanitation protocols, and operational standards.Languages: Fluent English speaker; Portuguese is considered an advantage.Availability & Demeanor: Dependable, guest-focused, and hands-on, demonstrating confident, caring, and consistent leadership. Willing to work evening shifts from 4:00 PM to 12:00 AM.
If you’d like more information about the role, please apply or send your CV to luizas@corecruitment.com....Read more...
Service Manager - High-Energy ConceptBoston, MA $70,000 – $75,000 + BenefitsThis is a great opportunity to join one of our clients - a fun, high-volume, hospitality-driven restaurant group known for casual but vibrant energy, strong culture, and busy dining rooms. The concept blends bold Asian cuisine flavors, cocktails, music, and atmosphere into a guest experience.They’re looking for a guest focused Service Manager who thrives in fast-paced restaurants, loves leading teams from the floor, and knows how to balance hospitality with strong operational execution.What You’ll Be Doing
Running high-energy services and leading from the floorTraining, coaching, and developing FOH team membersDriving guest experience and handling service recovery when neededMaintaining strong operational, cleanliness, and health & safety standardsHelping manage labor, workflow, and daily restaurant performance
What We’re Looking For
1+ yeas of previous Manager experience in a high-volume restaurant environmentSomeone who thrives in fast-paced, energetic conceptsExcellent guest interaction and hospitality mindsetOrganized, adaptable, and calm under pressureWillingness to work nights, weekends, and holidaysFood safety certification or willingness to obtain
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General Manager – Pleasant Hill, CA - $110,000 - $120,000We are currently hiring for a General Manager to lead a high-volume, well-established restaurant and bar in Pleasant Hill. This is an opportunity to take ownership of a busy, guest-focused operation with a strong local following, where quality food, energy, and service all come together.The right candidate is a hands-on operator who thrives in fast-paced environments, knows how to build and lead strong teams, and understands how to balance guest experience with financial performance.Key Responsibilities:
Oversee all day-to-day restaurant and bar operations, ensuring smooth and consistent executionLead, train, and develop both management and hourly teamsDrive guest experience, service standards, and overall hospitality cultureManage scheduling, labor costs, and financial performance to hit targetsMaintain high standards across food quality, cleanliness, and complianceHandle hiring, performance management, and team development
Qualifications:
Strong leadership presence with the ability to motivate and hold teams accountableSolid understanding of P&L, labor management, and cost controlsExperience in fast-paced, high-energy environmentsHands-on approach with a focus on team culture and guest experience
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General Manager – Newark, CA - $110,000 - $120,000We are currently hiring for a General Manager to lead a high-volume, well-established restaurant and bar in Newark, CA. This is an opportunity to take ownership of a busy, guest-focused operation with a strong local following, where quality food, energy, and service all come together.The right candidate is a hands-on operator who thrives in fast-paced environments, knows how to build and lead strong teams, and understands how to balance guest experience with financial performance.Key Responsibilities:
Oversee all day-to-day restaurant and bar operations, ensuring smooth and consistent executionLead, train, and develop both management and hourly teamsDrive guest experience, service standards, and overall hospitality cultureManage scheduling, labor costs, and financial performance to hit targetsMaintain high standards across food quality, cleanliness, and complianceHandle hiring, performance management, and team development
Qualifications:
Strong leadership presence with the ability to motivate and hold teams accountableSolid understanding of P&L, labor management, and cost controlsExperience in fast-paced, high-energy environmentsHands-on approach with a focus on team culture and guest experience
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Food & Beverage ManagerLocation: Nantucket, Massachusetts Position: Food & Beverage Manager Employment Type: Full-Time, Year-Round Salary: $65,000–$75,000 annually Housing: Subsidized employee housing available Benefits: Medical, Dental & Vision Insurance | 401(k) | PTO | Additional Employee BenefitsAbout the OpportunityI am hiring on behalf of a luxury hospitality property in Nantucket, MA, seeking an experienced and motivated Food & Beverage Manager to join their team on a full-time, year-round basis.This is an excellent opportunity for a hospitality professional with strong F&B experience who enjoys leading teams, delivering exceptional guest experiences, and overseeing day-to-day restaurant and beverage operations within a high-end hospitality environment.Key Responsibilities
Oversee daily Food & Beverage operations and ensure consistently high service standards.Lead, train, mentor, and develop F&B team members.Ensure an exceptional guest experience across all dining and beverage outlets.Manage daily operations, including opening and closing procedures, service, and floor coverage.Assist with scheduling, staffing, training, and performance management.Monitor service standards and address guest feedback in a professional manner.Work closely with culinary leadership to ensure smooth coordination between kitchen and front-of-house operations.Assist with inventory management, ordering, and cost controls.Monitor labor and operating costs while maintaining service standards.Ensure compliance with health, safety, and sanitation regulations.Help develop and implement operational procedures and service standards.Support F&B leadership with events, functions, and special guest experiences.Maintain a positive, professional, and team-oriented work environment.
Qualifications
Previous management experience within Food & Beverage, hospitality, restaurants, hotels, resorts, or clubs.Strong knowledge of restaurant and beverage operations.Proven ability to lead, motivate, and develop teams.Excellent communication and organizational skills.Strong customer service and guest relations experience.Ability to work effectively in a fast-paced hospitality environment.Strong attention to detail and a hands-on management approach.Experience with scheduling, inventory, labor management, and cost control preferred.Hospitality or related education is an asset but not required.
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Assistant General Manager - New Restaurant Opening Charlotte, NC $55,000 – $70,000 + Incentives + BenefitsWe're partnered with a well-known hospitality group preparing to open an exciting new location in Charlotte this summer, and they're looking for an Assistant General Manager to join the opening leadership team.This is an elevated, vibrant concept that will bring incredible energy to Charlotte's dining scene. You'll play a key role in building the team, creating the culture, and helping launch what is set to become one of the city's newest hospitality destinations.We're looking for a hands-on leader who thrives in fast-paced environments, enjoys developing people, and is passionate about delivering memorable guest experiences.What You'll Be Doing
Supporting the General Manager with all aspects of the restaurant opening and daily operationsLeading the front-of-house team and ensuring every guest receives an exceptional dining experienceAssisting with recruitment, onboarding, training, and performance development of the service teamHelping manage labour, scheduling, payroll, and daily operational performanceMaintaining service standards through hands-on leadership, floor presence, and regular guest interactionOverseeing reservations, service flow, and daily execution to maximize guest satisfactionWorking closely with the General Manager to drive financial performance and achieve restaurant goals
What We're Looking For
3+ years of leadership experience within an elevated casual, upscale, or fine dining restaurantExperience as an Assistant General Manager or similar leadership rolePassion for hospitality and delivering memorable guest experiencesExperience with hiring, onboarding, and training front-of-house employeesSolid understanding of restaurant operations, labour management, scheduling, and payrollSomeone with an ownership mentality who thrives in fast-paced, high-energy environments
Not quite at the Assistant General Manager level? The group is also hiring a Dining Room Manager, making this a great opportunity for experienced floor leaders looking to step into a growing hospitality company.....Read more...
Assistant General ManagerLocation: New Orleans, LA Compensation: $65,000–$80,000 base salary + performance bonus up to 10% of base salary Benefits: Health & supplemental insurance, PTO, 401(k) with company matchHiring on behalf of a leading hospitality groupThe OpportunityWe are seeking an experienced and hands-on Assistant General Manager to join a high-volume, upscale restaurant and hospitality operation in the heart of New Orleans.This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about exceptional food, beverage, wine, and guest experiences. The Assistant General Manager will work closely with the General Manager to oversee day-to-day operations, lead the front-of-house team, and ensure consistently high service standards across all areas of the business.Key Responsibilities
Support the General Manager in leading daily restaurant and hospitality operations.Maintain a strong, visible presence on the floor and lead by example.Recruit, hire, train, coach, and develop an exceptional service team.Create a culture centered around genuine hospitality and memorable guest experiences.Oversee service standards and ensure a consistently polished guest journey.Train and develop servers, bartenders, hosts, and support staff.Manage scheduling, labor, productivity, inventory, and cost controls.Oversee beverage inventory, ordering, and operational procedures.Partner closely with culinary leadership to ensure seamless food and beverage service.Engage directly with guests through table touches, relationship building, and service recovery.Develop and refine operating procedures and service standards.Work collaboratively with sales and events teams to deliver exceptional private events and celebrations.Identify opportunities to improve the guest experience while increasing operational efficiency and profitability.Support the General Manager with additional projects and responsibilities as required.
The Ideal CandidateThe successful candidate will be a confident, polished, and hands-on hospitality leader who enjoys being on the floor and leading a team.You should have a genuine passion for hospitality and take pride in creating an environment where both guests and employees feel welcomed and valued. You should be comfortable discussing wine, cocktails, and cuisine while also being capable of coaching employees, resolving guest concerns, and managing day-to-day operational challenges.Strong leadership, communication, organization, and problem-solving skills are essential.Qualifications
5+ years of leadership experience within high-volume upscale restaurants, polished dining concepts, or comparable hospitality environments.Strong knowledge of wine, cocktails, and elevated food and beverage service.Proven experience recruiting, training, coaching, and developing high-performing teams.Hands-on experience leading front-of-house operations.Strong understanding of labor management, scheduling, inventory, and cost controls.Excellent organizational and communication skills.A genuine passion for hospitality and delivering memorable guest experiences.Ability to thrive in a fast-paced, high-volume environment while maintaining exceptional service standards.
Compensation & Benefits
$65,000–$80,000 annual base salaryPerformance bonus of up to 10% of base salary, based on KPI achievementHealth and supplemental insurancePaid Time Off401(k) with company match
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Assistant General Manager – Premium DiningLocation: Manchester Salary: Up to £47,500The OpportunityI’m working with a fantastic premium restaurant and bar in Manchester looking for an experienced Assistant General Manager to join the team.This is a hands-on, floor-focused role where you’ll work closely with the General Manager, taking real ownership of the day-to-day operation.You’ll lead from the front across service, onboarding, training and people development, ensuring the team consistently delivers a brilliant guest experience.The Role
Take ownership of the restaurant operation and lead busy services from the floor.Drive exceptional standards across service and guest experience.Recruit, onboard, coach and develop a strong management and front-of-house team.Work closely with the GM and kitchen team to create a joined-up operation.Support with labour control, commercial performance and wider restaurant KPIs.Manage bookings, events and key guest relationships.Be a visible face of the restaurant and a genuine ambassador for the brand.
What We’re Looking For
A strong background within premium, high-quality restaurants.Experience leading busy, high-performing restaurant teams.A genuine passion for food, wine and brilliant hospitality.Strong people leadership with the ability to coach and develop others.Commercially aware and comfortable understanding labour and restaurant performance.Polished, engaging and confident on the floor.Obsessed with the detail and delivering an exceptional guest experience.
Get in touch – kate@corecruitment.com....Read more...
General Manager – Full-Service 4* Hotel in Scotland Up to £60,000 + 40% Bonus + BenefitsWe are seeking an experienced and commercially driven General Manager to lead a well-established 4-star full-service hotel in Scotland.This is an exciting opportunity for a passionate hotelier to take full ownership of a thriving operation, leading a dedicated team while driving exceptional guest experiences, commercial performance and operational excellence.As General Manager, you will have overall responsibility for the hotel's performance across all departments, including Rooms, Food & Beverage, Meetings & Events and Leisure. You'll inspire your team to deliver outstanding service while ensuring the hotel consistently achieves its financial and operational objectives.Responsibilities
Provide strong leadership across all hotel departments.Drive revenue growth and maximise profitability.Deliver exceptional guest satisfaction and service standards.Lead, coach and develop department heads and wider hotel teams.Manage budgets, forecasting, payroll and cost control.Develop local business relationships and identify new commercial opportunities.Ensure full compliance with brand standards, health & safety and company policies.
Requirements
Previous experience as a General Manager or Hotel Manager within a full-service 4-star or 5-star hotel.A commercially astute leader with a proven track record of delivering financial results.Strong Food & Beverage and Rooms experience.Passionate about people development and creating a positive team culture.Excellent communication and stakeholder management skills.Hands-on, visible and guest-focused leadership style.....Read more...
Receptionist – North Dublin – €31.5k
MLR is delighted to present a fantastic opportunity for a Receptionist to join a well established hotel in North Dublin, known for its welcoming atmosphere, strong reputation, and excellent guest service.
They are seeking a friendly, organised, and guest-focused individual who enjoys being the first point of contact and creating a warm and positive experience for guests. As Receptionist, you will support the day-to-day Front Office operation, manage check-ins and check-outs, handle guest enquiries and reservations, and work closely with the wider hotel team to ensure a seamless guest experience.
The ideal candidate will have strong knowledge of hotel systems, excellent communication skills, strong attention to detail, and a positive, proactive approach. This is a great opportunity for an Receptionist to join a friendly and supportive hospitality environment.
If this opportunity is of interest, please apply through the link below.....Read more...
Event Operations Manager – Luxury Lifestyle Hotel, London Salary: NegotiableWe are delighted to be partnering with an exceptional luxury lifestyle hotel in London, seeking an experienced and passionate Events Operations Manager to join their dynamic team.This is an exciting opportunity to become part of a vibrant, design-led hospitality environment where events, entertainment and guest experiences are at the heart of the offering. The successful candidate will play a key role in delivering exceptional events across the hotel, ensuring every detail is flawlessly executed and aligned with the brand’s luxury standards.Reporting into the senior Food & Beverage leadership team, the Events Operations Manager will oversee the end-to-end delivery of a diverse range of events, from intimate private celebrations and corporate gatherings to high-profile lifestyle experiences. Working closely with F&B, wellness, guest experience and wider hotel teams, you will ensure seamless coordination, operational excellence and memorable guest experiences. Responsibilities:
Lead the planning, coordination and execution of all events across the hotel.Translate event briefs into detailed operational plans, timelines and team briefings.Work collaboratively with internal departments and external partners to deliver exceptional experiences.Oversee event set-up, live operations and post-event reviews.Act as the key operational point of contact during events, ensuring service standards and guest expectations are exceeded.Support the development of event processes, standards and best practices.Ensure all events operate safely, efficiently and in line with licensing, compliance and brand requirements.Coach and support teams to deliver outstanding service and attention to detail.
Requirements:
Previous experience managing events operations within a luxury hotel, lifestyle venue, restaurant group or premium hospitality environment.Strong understanding of delivering high-end guest experiences and complex live events.Highly organised with excellent attention to detail and the ability to manage multiple priorities.A confident leader who can inspire teams and remain calm under pressure.Commercially aware with a passion for creating memorable experiences.Excellent communication skills with the ability to build strong relationships across all levels.....Read more...
Head of Food & Beverage - Luxury Country Hotel in DorsetWe are delighted to be working with a beautiful luxury country hotel in Dorset to appoint an experienced and commercially driven Head of Food & Beverage.This is an exciting opportunity to join a distinctive luxury property with a strong focus on exceptional food, service and guest experience, and to play a key role in shaping the next chapter of its F&B operation.Reporting into the General Manager, the Head of F&B will take overall responsibility for the hotel's food and beverage operation, leading across restaurants, bars, events and wider guest dining. You will be responsible for maintaining exceptional standards while driving commercial performance, team development and innovation across the operation.Responsibilities:
Leading and developing the overall F&B strategyOverseeing restaurants, bars, events and banquetingDriving revenue, profitability and cost controlWorking closely with the culinary team on menus and F&B developmentDelivering an exceptional and consistent guest experienceBuilding, mentoring and inspiring a high-performing F&B teamManaging budgets, forecasting, labour costs and GP performanceDeveloping strong supplier and partner relationshipsIdentifying new commercial opportunities and revenue streamsWorking closely with the GM and wider leadership team on the hotel's strategic objectivesContinually raising service and operational standards
Requirements:
We are looking for an experienced F&B leader from a luxury hotel, resort or high-end hospitality environment.You will be commercially astute, operationally strong and passionate about creating memorable food and beverage experiences.Proven experience at Head of F&B, Director of F&B or a comparable senior levelA strong background in luxury hotels, resorts or high-end restaurantsExcellent commercial and financial understandingA track record of developing and retaining high-performing teamsA genuine passion for food, beverage and serviceStrong knowledge of contemporary F&B trends and guest expectationsExcellent leadership and communication skillsCreativity, energy and a hands-on approach....Read more...
Director of Food & Beverage – Luxury ResortLocation: Fiji Compensation: AUD $6,000–$8,000 per month + living expenses Benefits: On-site accommodation, local medical insurance, annual flights home, work permit & moreWe are recruiting for a luxury island resort in Fiji seeking an experienced Director of Food & Beverage to oversee the full F&B operation and lead a high-level guest experience in an intimate luxury environment.The Role
Oversee all Food & Beverage operations, ensuring exceptional service and luxury standardsLead and develop the F&B team across the resort's outletsDrive beverage strategy with a strong focus on wine and sommelier programmesManage day-to-day operations, service standards and overall guest satisfactionWork closely with senior leadership to develop and enhance the resort's F&B offeringTake a hands-on approach to leadership within a smaller, luxury resort environment
The Ideal Candidate
5+ years of Food & Beverage management experienceBackground within small luxury hotels or resortsStrong general F&B operational experienceProven strengths in beverage management and wine/sommelier programmesLuxury hospitality experience with a strong focus on guest serviceFiji experience is an advantageHands-on, personable and confident leading a team in a remote island environment
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Assistant Manager – £34,000 + Service Charge We are looking for an experienced Assistant Manager to join a fantastic pub and bar company in Greenwich area. This is a great opportunity for a passionate hospitality professional who loves being on the floor, delivering great guest experiences, and developing within a growing business. We are looking for someone energetic, bubbly, and ambitious, who is eager to learn new things and progress their career within the hospitality sector.What We’re Looking For: • Previous experience in an Assistant Manager role within hospitality • Strong food & beverage experience • Ideally experience managing or supporting private hires/events • A bubbly, outgoing, and hands-on personality • Passion for hospitality and guest experience • Ambitious and eager to develop within the industry • Strong communication and team leadership skillsThe Role: • Support the day-to-day running of a busy pub/bar operation • Lead from the front and deliver exceptional guest experiences • Support and motivate the FOH team during service • Assist with private hire and event operations • Maintain high service standards and support operational excellence • Work closely with senior management to drive team performance and venue successIf you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666.....Read more...
