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Apprentice Dental Receptionist - Riverdale Healthcare
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors' book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information, including on the patient's electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept as full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Provided by Tempdent: Level 2 Customer Service Practitioner Apprenticeship Dental Receptionist specific training Functional Skills (if applicable) Flexible online delivery model Induction and regular progress support Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice. Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management ....Read more...
IT Apprentice
Technical IT support: Assist with the secure and safe set up/installation of new equipment, software, hardware, peripherals, upgrades and components. Mark equipment, hardware and peripherals with security codes as necessary. Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly. Provide information and assistance for teachers, pupils and other members of staff on the basic use and setting up of computer equipment, software and procedures. Understand IT acceptable use and e-Safeguarding policies and communicate to others as needed. Server & network support: Maintain standard network cabling. Perform basic diagnostic and recovery routines on network equipment. Follow detailed instructions to configure network clients, including allocating required software and connecting to the correct server. Support the academy in adopting the Trust’s “cloud first” mindset. Perform checks to ensure that broadband connectivity is maintained. Maintenance: Undertake maintenance tasks and duties according to a defined schedule. Update the academy’s intranet and internal systems by uploading pages and files. Support the academy in the use of MIS systems and data transfer. Assist with the diagnosis and resolution of basic PC, printer, peripheral & software faults, including maintenance of software applications. Carry out any basic disk management on file servers and workstations, restoring data as necessary and operating specific back-up procedures. Assist with the implementation and maintenance of electronic mail accounts. Ensure that basic safety and security checks are carried out and escalate problems to the appropriate person, as per the relevant procedure. Administration: Complete straightforward administrative tasks associated with the role. Assist in the maintenance of an up-to-date inventory of IT assets in the academy. Receive and check deliveries and associated invoices, notify the appropriate person of any discrepancies. Record loans of IT equipment. Replace consumables and monitor usage in IT areas. IT resource and service management: Analyse any process or technical issues, monitor and take corrective action on services as per documented operational procedures. Keep up to date with assigned tickets in the Service Desk system, updating, communicating status and closing as appropriate. Ensure that any assigned incidents and problems are fully addressed in line with service levels. Promote, seek opportunities for, and deliver continual service improvement. Escalation of incidents and requests as required within agreed Service Levels. Support procurement of IT related products and services. Training:Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to: Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking. Learn about core networking principles, including network addressing, cloud, virtualisation and security. Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures. Train with QA – the largest and leading provider for both Microsoft and AWS training. Learn technical content that aligns to, and is relevant to, employers and the market. Learn about DevOps methodologies and the fundamentals of databases and data migration. Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community. It is responsible for twenty-eight academies in West Yorkshire, Wirral, Manchester and Stoke-on-Trent with the Co-op acting as the sponsor. You’ll join a talented staff team and a successful partnership of schools which is committed to raising the educational ambitions of the communities it serves. As part of the Trust we can offer successful candidates a huge variety of opportunities for development and progression across all phases. You’ll work in a welcoming, friendly, supportive, effective and efficient professional atmosphere with a flexible and creative ICT rich working environment and effective, supportive and dynamic leadership. There are excellent opportunities for personal and career development within the Co-op Academies Trust.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills ....Read more...
Supervisor, Food & Beverage
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for 2 talented individuals to join our PNE Food & Beverage Team, who will work under the direction of the Food & Beverage Managers and Assistant Managers. They will assist with the staffing and operation of PNE food concessions, bars, catered events and other functions taking place on site at the PNE. The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together a number of exciting and impactful events that will leave lasting memories for our guests!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Supervisor your primary accountabilities will be to: Assist with the planning and execution of PNE food concessions, bars for year-round events and PlaylandActively ensure that all guest requirements are met and follow-up with guest issues or concernsAssist with the management, training and scheduling of a large complement of frontline seasonal employees and part-time event-based staffAssist with inventory administration including but not limited to ordering, receiving, and inventorying food and beverage products.Ensure all food and beverage outlets are well-maintained and that staff are working safely and in compliance with corporate policies.Enforce both corporate and internal Food & Beverage departmental policies, including FOODSAFE guidelines, OH&S regulations and all applicable legislation and company policies.Act as a role model; provide guidance, leadership and management for direct reports and performance manage staff throughout employment.Assist in ensuring that all operating equipment and supplies are properly cared for, stored and secured.Perform other related F&B duties as required. What else? Must have previous experience in a supervisory role within the Food & Beverage Industry; previous experience in a reputable, high volume venue setting is considered an asset.Must have successful completion of Grade 12; post-Secondary education in a related field is considered an asset.Must have Food Safe Level 1 and Serving it Right.Must have knowledge of food & beverage/food outlet operations, and all applicable quality, hygiene and liquor licensing legislation, regulations and standards.Must have experience with billing and cash reconciliation duties.Excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.Must have a proven track record of implementing and maintaining superior guest service standards.Strong administrative capabilities including strong working knowledge of Microsoft Office applications, POS systems and electronic and hard copy file management.Ability to remain calm under pressure and effectively manage various situations involving clients and staff.Ability to foster effective working relationships with peers, subordinates, tenants, clients, and other external contacts.Must be available to work a part-time event-based schedule which will include various extended workdays, late nights and weekends.Successful candidates must undergo a Criminal Record Check. Who are you? An effective leaderProactiveProblem solverExcellent time-management skillsAn advocate for excellent guest service Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
QC Lab Technician - Weekend Shift
JOB DESCRIPTION Typical tasks for this position include (but are not limited to) the following: Monitor product quality to ensure compliance to standards and specifications.Develop an understanding with supervision of the fundamentals of coatings technology.Compile results of tests and analyses.Set up and conduct experiments, tests, and analyses using standard paint test procedures and physical and chemical techniques.Conduct chemical and physical laboratory tests to assist scientists in making qualitative and quantitative analyses of solids, liquids, and gaseous materials, and document all experimental results.Provide and maintain a safe work environment by participating in safety programs, committees, or teams, and by conducting laboratory and plant safety audits.Prepare paint batches for products and following standardized formulas, or create experimental formulas.Preform lab support activities which may include routine maintenance or upkeep of equipment and lab areas such as salt fogs, QUV'S, milling room, hot room, or controlled temp. & humidity cabinet. Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person.Maintain a good record of attendance and punctuality.Learn all manual tasks performed within the department.Perform tasks assigned using specific operating procedures and following department specific quality control processes and procedures.Treat people with dignity and respect.Conduct all business with integrity.Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities.Follow all safety procedures and company policies. QUALIFICATIONS: Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.High school graduate or equivalent (GED) with a focus in the sciences, with chemistry and related sciences preferred. Skills Science - Using scientific rules and methods to solve problems.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.Mathematics - Using mathematics to solve problems.Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Time Management - Managing one's own time and the time of others.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. DESCRIPTION OF POSITION DUTIES/TASKS: Satellite Hazardous Waste Accumulation Production tank/Cleaning/filling 1. Production Quality Lab Technicians may have to dispose of product samples, line flush, off-spec product, or expired product retain samples. This waste material is transferred to the hazardous waste satellite accumulation drum. 2. Production workers clean equipment and tanks pre-rinse, wipe, scrub, and final rinse surfaces using wash solvent, brushes and rags. Dirty solvent is transferred to the satellite accumulation area. 3. Transfer used wash solvent to the satellite accumulation drum or tank. 4. Ensure hazardous waste storage or accumulation containers remain sealed except during the addition or removal of waste. 5. Ensure Hazardous Waste storage containers are clearly labeled "Hazardous Waste." 6. Care must be exercised when introducing waste into the satellite accumulation drum. Do not drop on floor or area. In the case of any spilled material, spills or drops shall be cleaned up immediately. 7. When 55 gallons has accumulated, the satellite accumulation container must be moved to a permanent hazardous waste storage area within 3 days and relabeled "Hazardous Waste." REQUISITE SKILL, EDUCATION, OR OTHER QUALIFICATIONS: 1. Knowledge and understanding of the chemical characteristics of the wastes which they are assigned to handle or control (i.e., flammability, toxics, incompatibilities, etc.). 2. Type of protective equipment and clothing to be worn. 3. Knowledge of what to do or who to notify in the event of a release, fire, or explosion. 4. Knowledge of communication and alarm system. 5. Know procedures for using facility emergency equipment. 6. Predetermined responses and methods to control releases, fires, or explosions. 7. Ability to shut down operations. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn two weeks of vacation on an annualized basis. Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Registered General Nurse - Nights
Registered Nurse – Borehamwood, HertfordshireLocation: Meadowhill Care Home, Castleford Close, Borehamwood, Hertfordshire, WD6 4ALSalary: £22.00 per hour Hours: Up to 39 hours per weekShifts: Night shifts - 8pm - 8am (plus 15minute handover, and paid break)Job type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateBe part of our team at Meadowhill Care Home, our state-of-the-art luxury care home. Join us and play a key role in creating a warm, supportive and professional environment for our residents.Nestled in the heart of Borehamwood, Meadowhill Care Home combines modern design with a warm and welcoming atmosphere. Boasting 75 private rooms and luxurious communal spaces, Meadowhill is tailored to meet the unique needs of residents in a safe and peaceful environment.As a Registered Nurse, you will ensure our residents receive the highest standard of clinical care, tailored to their individual needs. Working within a new team, you’ll help establish best practices and foster a culture of excellence in our care home.Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/About the role: Deliver high-quality nursing care to our residents, ensuring their physical and emotional needs are metDevelop and implement personalised electronic care plans in collaboration with residents, families and the wider care teamSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredContribute to the clinical governance within the care home Work in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times About you: The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA positive attitude and the ability to adapt in a new and growing environment Why work at Westgate? Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development If this sounds like the role for you, we would love to hear from you. Apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...