Administration Assistant Apprentice

Reception:

 Act as the first point of contact for parents and visitors arriving at the school Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner Seek support from other colleagues where necessary to respond to complex enquiries Respond to messages promptly and accurately, passing on information to relevant staff members as necessary Assist staff and pupils with the information and support they need

General administration:

Assist with organising parents’ evenings and other meetings and events (may require working after the school day), including the organisation of rooms and equipment, and providing refreshments as required Manage daily registers, ensuring that they have all been received and correctly updated on Arbor Complete dinner registers liaising with the Attendance and Welfare officer regarding absences Chase parents and staff for monies owed for school meals, clubs and trips, escalating to the administration officer when required Maintain and complete cool milk registers Assist in the organisation of school trips in cooperation with other staff. This includes ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments Set up and manage the booking of trips, fundraising events and clubs on Parentpay Maintain whole school stationary stock, including liaising with staff regarding replenishing whole school stationary and following the school’s purchasing processes Manage the goods received process including checking the quantity and quality of items delivered, liaising with suppliers when there is a discrepancy in the delivery, ensuring that stock is delivered to the person who has ordered the items and managing stock levels of stationary Download weekly Parentpay settlement reports Organise and distribute incoming and outgoing post Manage the contracts register, flagging contracts which are due for renewal to the SBM in a timely manner Prepare and collate invitations, admission forms and welcome packs for new starters and for open evenings Assist with entry of nursery and new starter admissions onto the MIS system and Parentpay Assist parents and new staff in setting up a Parentpay and Arbor account Update manual and computerised record/information systems as required Update and maintain the school calendar Maintain the electronic signage around the school Assist with managing the school’s email inbox as required, ensuring the school meets its expected response times and emails are forwarded to the relevant staff member as necessary Manage and organise completed forms from parents Liaising with the catering provider and headteacher to finalise the school meal menu Report any issues with the school’s IT system Provide administrative support to staff as needed Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

Training:
Remote Educator visits monthly via teams with Heart Of England Training

Training Outcome:

We can offer you:

Continuing professional development A supportive team and reflective culture A passionate Senior Leadership Team An engaging and respectful school community

Employer Description:
Linden is at the heart of the rich and diverse community that it serves. Our engaging approach, mixed with an invigorating environment enables each and every pupil to achieve their true potential. We are determined to provide our pupils with a range of memorable learning experiences that will support their development, further their aspirations and enable them to develop as unique individuals. Linden is a special place where all children, parents, staff and governors work as part of a team. We take care to make sure all our families are welcomed into the Linden family and that all our children make an excellent start to their learning journey.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative