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Customer Service Apprenticeship
Key Responsibilities & Accountability Parts sales. Administration duties. Ensuring customer satisfaction. Promote a Parts team culture. Parts Sales Promote and sell parts on the company E-Commerce platforms (eBay, Amazon, Vospers Parts Website), including other online and offline areas. Answer customer queries & part information queries via phone, email & and face-to-face interactions. Research competitor pricing to ensure competitiveness. Prospect & research new selling opportunities. Supply accurate and detailed parts descriptions by using all electronic parts catalogues. Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities. Packing & Shipping duties Ensure payment is received before shipping goods. Arrange collection by designated courier(s). Parts Administration Take full part in stock check activities. Provide customer data for input into Parts databases and assist in maintaining databases. Ensure all paperwork is completed accurately and promptly. Ensuring Customer Satisfaction Ensure continuously high feedback scoring for all relevant online shop areas. Work together with other members of the parts team to ensure the best possible service to customers. Communicate with customers and suppliers openly and honestly. Record and action customer complaints in line with Vospers policy. Implement and develop customer service systems. Discuss any customer problems or issues with the E-Commerce Parts Supervisor to ensure these can be resolved promptly and professionally. Promote a Parts Team Culture Maintain and contribute to a good and fair working environment for all staff. Work closely and openly with all staff and managers to achieve a team culture. Respect all staff's views and opinions. Deputise for other members of the team when required. Maintain the depot in a clean, safe and organised fashion, while adhering to all Vospers health and safety legislation. Training: Level 2 Customer Service Apprenticeship qualification. You will receive specific on-the-job training from the employer in your workplace at Vospers. Off-the-job training will be delivered using weekly classroom sessions delivered at the Achievement Training city centre location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme. Training Outcome:We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.Employer Description:The Company commenced trading as a motor business in Plymouth during 1946. The present Chairman’s father founded the business and he was joined by his own father after incorporation in 1951. Over the years the Company became franchise holders for AC, Fiat, Volkswagen, Jaguar and Simca and then was appointed a Ford Retail Dealer in 1957. Vospers entered into the daily rental and contract hire business through their associated company, Vospers Rentacar Ltd in the 1950’s.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative ....Read more...
Electrical, Control and Instrumentation Engineering Degree Apprenticeship
In this varied role, you’ll join one of our engineering teams working across either our Civil Decommissioning or Defence business streams. From designing control systems to developing Computer Aided Design (CAD) models and performing electrical load calculations, every task helps ensure the safety and sustainability of nuclear infrastructure. You’ll support the full design lifecycle: from initial concept through to detailed design and design for manufacture. Typical tasks may include producing technical documentation, assessing designs for risk and safety, and learning to work with standards and regulations that apply across the industry. As part of your development, you’ll take part in internal training that broadens your knowledge beyond your core role. This includes radiological shielding, risk assessment and nuclear appreciation modules – all designed to give you a well-rounded understanding of how we create a safe and secure world. Training: You will study towards the Product Design and Development Engineer (Degree) Apprenticeship standard through the University of Lancashire. Your training will be delivered through a blended learning model that combines in-person and online teaching. Each semester begins with a three-day block of face-to-face delivery, followed by weekly online sessions throughout the term. This structure is designed to support both academic learning and practical application. The programme is tailored for engineers involved in product development and integrates key disciplines such as materials science, Computer Aided Design (CAD), systems integration, and prototyping. It focuses on equipping learners to create fit-for-purpose solutions in regulated environments. Upon successful completion, you will be awarded a BEng (Hons) in Professional Engineering (Product Design) and a Level 6 Degree Apprenticeship qualification. Training Outcome: By the end of your apprenticeship, you’ll be ready to take on the role of Electrical, Control and Instrumentation Engineer at Cavendish Nuclear, with a competitive salary exceeding £43,000. You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated or Chartered Engineer, a recognised benchmark of engineering competence, which can support your journey into more advanced roles, such as Senior Engineer. As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: IT skills ....Read more...
Electrical, Control and Instrumentation Engineering Degree Apprenticeship
As part of our Cavendish Nuclear business, you'll be at the forefront of the UK’s nuclear decommissioning mission. From your base at Fleswick Court in Cumbria, you’ll support key projects at Sellafield, helping to develop innovative solutions that safely dismantle and clean up some of the country’s oldest nuclear facilities. You’ll begin by shadowing experienced engineers and building a strong foundation in design, modelling, calculations and documentation. As you grow in confidence and skill, you’ll take on more complex tasks, supporting the full design lifecycle and gaining valuable exposure to engineering tools such as Autodesk REVIT or AutoCAD Electrical. What makes this programme special is the sense of purpose. Every drawing, design or calculation you contribute to plays a part in protecting people and the environment. And you won’t be doing it alone – you’ll be surrounded by passionate colleagues who are there to mentor and support you. Training: You will study towards the Product Design and Development Engineer (Degree) Apprenticeship standard through the University of Lancashire. Your training will be delivered through a blended learning model that combines in-person and online teaching. Each semester begins with a three-day block of face-to-face delivery, followed by weekly online sessions throughout the term. This structure is designed to support both academic learning and practical application. The programme is tailored for engineers involved in product development and integrates key disciplines such as materials science, computer-aided design (CAD), systems integration, and prototyping. It focuses on equipping learners to create fit-for-purpose solutions in regulated environments. Upon successful completion, you will be awarded a BEng (Hons) in Professional Engineering (Product Design) and a Level 6 Degree Apprenticeship qualification. Training Outcome: By the end of the programme, you will have earned your degree and gained the skills, experience and knowledge to thrive as an Electrical, Control and Instrumentation Engineer at Cavendish Nuclear – with a competitive salary above £43,000. You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated or Chartered Engineer, a recognised benchmark of engineering competence, which can support your journey into more advanced roles, such as Senior Engineer. As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: IT skills ....Read more...
Civil and Structural Engineering Degree Apprenticeship
As a Civil and Structural Engineering Apprentice at Cavendish Nuclear, you’ll join a business that delivers vital engineering solutions across the nuclear sector. You’ll work on a variety of live projects, gaining exposure to everything from concept design through to construction and decommissioning. Whether you're helping to develop new build facilities or enhance existing infrastructure, your work will directly support national energy and security goals. Your day-to-day will vary depending on your placement. You could be based on-site at nuclear facilities or working from one of Cavendish Nuclear’s offices, each providing unique insights into how engineering solutions are delivered. Typical responsibilities include collaborating with multidisciplinary teams, performing technical assessments and safety evaluations, attending stakeholder meetings, and continuously learning through on-the-job experience and formal training. Depending on the project, tasks might involve 3D modelling, structural and civil design, seismic analysis, and structural inspections – all contributing to the safe and effective delivery of complex engineering solutions. No two days are the same, and every challenge helps you build the skills needed for a rewarding engineering career. Throughout the programme, you’ll be supported by experienced engineers and mentors who will guide your development and help you grow in confidence. Training:As part of your apprenticeship, you will study for a BEng in Civil Engineering at the University of Exeter. The apprenticeship combines practical and theoretical training, along with company-specific workplace learning. You will participate in four two-week teaching blocks each year. In the first three years, you will build a strong foundation in engineering science and a focus on applying mathematics to engineering challenges. You will also develop essential skills in project management, health and safety, and understanding socio-environmental impacts. The final two years will focus on applying your knowledge to real-world engineering problems, bridging the gap between theory and practice. By the end of the programme, you’ll have achieved the Skills England Level 6 Civil Engineer apprenticeship standard and earned a BEng (Hons) Civil Engineering degree.Training Outcome:At the end of the programme, you will have acquired the skills and experience to move into a Civil and/or Structural Engineering role within Cavendish Nuclear. You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated or Chartered Engineer, a recognised benchmark of engineering competence, which can support your journey into more advanced roles, such as Senior Engineer. As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond.Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Team working ....Read more...
Mechanical Engineering Accelerated Degree Apprenticeship
Our Cavendish Nuclear business supports customers to deliver a future where nuclear is a key part of the energy solution. By joining our Mechanical Engineering Accelerated Degree Apprenticeship, you’ll be part of a team at the forefront of developing advanced technologies that make the world safer and more secure. As an apprentice, you’ll contribute to a variety of projects involving mechanical engineering, from conceptual stages to manufacturing readiness. Learning from experienced colleagues, you'll have the opportunity to rotate through departments to contribute to important projects. Through this fast-tracked programme, you will: Develop expertise in mechanical engineering, including the creation of drawings, calculations, specifications, schedules, and technical reports Complete calculations, including scoping calculations and Finite Element Analysis (FEA) Produce technical documentation to support the design and development of nuclear engineering solutions Evaluate designs for potential risks and hazards, focusing on nuclear and radiological safety Contribute to projects across the entire design and engineering lifecycle, from early concept development to detailed design and manufacturing preparation Produce operations and maintenance manualsDevelop and outline installation sequences and process flow diagrams Support the manufacture and installation of engineering equipment Your work will be integral to vital projects advancing the UK’s nuclear clean-up efforts. This includes decommissioning outdated facilities to safeguard the environment and refurbishing laboratories and nuclear waste plants to ensure safety and efficiency. Each project contributes to the safe clean-up of the UK’s nuclear legacy and helps create a world where nuclear plays a key contribution in protecting our nation, ensuring security of energy supply and meeting our net zero commitments.Training: You will undertake the Product Design and Development Engineer (Degree) Apprenticeship, delivered through a blended learning model that combines in-person and online teaching Each semester begins with a three-day block of face-to-face delivery, followed by weekly online sessions throughout the term. This structure is designed to support both academic learning and practical application The programme is tailored for engineers involved in product development and integrates key disciplines such as materials science, computer-aided design (CAD), systems integration, and prototyping. It focuses on equipping learners to create fit-for-purpose solutions in regulated environments Upon successful completion, you will be awarded a BEng (Hons) degree, accredited by an Engineering Council licensed Professional Engineering Institution, alongside a Level 6 Degree Apprenticeship qualification Training Outcome: At the end of the programme, you will have acquired the skills and experience to move into a Mechanical Engineering role within Cavendish Nuclear You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated or Chartered Engineer, a recognised benchmark of engineering competence, which can support your journey into more advanced roles, such as Senior Engineer As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Problem solving skills,Analytical skills,Team working ....Read more...
Business Administrator Apprentice
Holme House Care Home, part of the Croft Care Group, a specialist care company, are seeking to appoint a hardworking and reliable apprentice to join our growing team. Good admin and communication skills are desirable. The successful applicant will have a confident personality and the ability to juggle a range of tasks in a very busy environment. Confidentiality and maturity are essential. This role will include full administration support to the Care Manager and team across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship. The role, after training, will include some of the following: Administration - Care Workers: Distribution of daily/weekly rotas to Care Workers Distribution and collation of all relevant paperwork to and from Care Workers Liaise between Care Workers and service users Monitor holiday and sickness of all Care Workers Take incoming calls and queries and deal with accordingly Administration - Service Users: To set up, update and end service users records / files To liaise with Social Services and other third parties involved with service users care plans Administration - General: To deal with all incoming telephone calls and queries and deal with accordingly To provide internal/external clients and service users with data as required To provide full administration support and deal with enquiries for the Care Manager and Team Monitoring of stationery, supplies, and petty cash General typing, filing and photocopying duties as required Producing monthly newsletter To undertake all responsibilities according to the policies and procedures of the company To attend any training sessions as required to support you in your role To respect the confidential and sensitive nature of the work To maintain good working relationships with all members of staff in the company The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Apprenticeship Standard Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:The Croft Care Group provide nursing, residential and community-based care services in the North of England and currently have multiple care homes. Holme House Care Home with Nursing is a family-run care home in a stunning stone building, providing nursing, residential and dementia care services. Holme House is located on Oxford Road on the edge of Gomersal village near Cleckheaton and is an attractively designed care home which offers a high level accommodation, which is matched by quality nursing, residential and dementia care from a dedicated and well trained staff team. Our residents see Holme House as their home and with our wellbeing and activity team are actively encouraged to get involved in the daily decisions of the home.Working Hours :Monday - Friday, 09:00 - 17:00 - (can change slightly to suit buses), with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Electrical, Control and Instrumentation Engineering Accelerated Degree Apprenticeship
Our Cavendish Nuclear business supports customers to deliver a future where nuclear is a key part of the energy solution. By joining our Electrical, Control and Instrumentation Engineering Accelerated Degree Apprenticeship, you’ll be part of a team at the forefront of developing advanced technologies that make the world safer and more secure. As an apprentice, you’ll contribute to a variety of projects involving electrical, control, and instrumentation design, from conceptual stages to manufacturing readiness. Learning from experienced colleagues, you'll have the opportunity to rotate through departments to contribute to important projects. Through this fast-tracked programme, you will: Develop expertise in electrical engineering, including the creation of drawings, calculations, specifications, schedules, and technical reports. Produce technical documentation to support the design and development of nuclear engineering solutions. Evaluate designs for potential risks and hazards, focusing on nuclear and radiological safety. Contribute to projects across the entire design and engineering lifecycle, from early concept development to detailed design and manufacturing preparation. Gain hands-on experience with industry-leading design tools such as AutoCAD, Revit, and Navisworks for 3D designs and visualisation. Receive expert training in Electrical Safety and BS7671 (IET Electrical Wiring Regulations). Your work will be integral to vital projects advancing the UK’s nuclear clean-up efforts. This includes decommissioning outdated facilities to safeguard the environment and refurbishing laboratories and nuclear waste plants to ensure safety and efficiency. Each project contributes to the safe clean-up of the UK’s nuclear legacy and helps create a world where nuclear plays a key contribution in protecting our nation, ensuring security of energy supply and meeting our net zero commitments. Training: You will undertake the Product Design and Development Engineer (Degree) Apprenticeship, delivered through a blended learning model that combines in-person and online teaching. Each semester begins with a three-day block of face-to-face delivery, followed by weekly online sessions throughout the term. This structure is designed to support both academic learning and practical application. The programme is tailored for engineers involved in product development and integrates key disciplines such as materials science, computer-aided design (CAD), systems integration, and prototyping. It focuses on equipping learners to create fit-for-purpose solutions in regulated environments. Upon successful completion, you will be awarded a BEng (Hons) degree, accredited by an Engineering Council licensed Professional Engineering Institution, alongside a Level 6 Degree Apprenticeship qualification. Training Outcome: At the end of the programme, you will have acquired the skills and experience to move into an Electrical, Control & Instrumentation (EC&I) Engineering role within Cavendish Nuclear You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated or Chartered Engineer, a recognised benchmark of engineering competence, which can support your journey into more advanced roles, such as Senior Engineer. As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: IT skills ....Read more...
CNC Miller
CNC Miller Location: Hayes, Middlesex Salary: Competitive (negotiable, dependant on experience) Benefits:20days holiday + bank holidays, rising as below:After 2 years’ – 22 days.3 years’ service – 23 days.Service between 5 - 10 years – 24 days.Service between 10 - 15 years – 25 days.Service between 15 - 20 + years – 26 days maximumStatutory Pension (NEST).Free on-site parking.Free tea/coffee.Fresh fruit.PPE supplied.Every 6 months, a company social event. Company Profile A specialist Subcontract Manufacturing/Engineering company specialising in Multi–Axis and CNC machining, serving a variety of sectors including Aerospace, Oil and Gas, Medical just to name a few. A customer focused, quality led, growing company who invest yearly in state-of-the-art machine tools, equipment, and staff development. Job Profile A new and exciting role has just become available for a keen, motivated, confident, and technically experienced individual to join the team and become part of the Machining (CNC Milling) department . With yearly investment from the company owners and a continuous drive for automation/lights-out machining we are looking for someone who can go in and support the Aerospace Lead on taking the department to the next level. If you are looking to take on new challenges and strive to be the best in complex multi-axis machining and are always looking to break the norm of conventional cutting methods and implement new high-speed machining techniques, then we want to hear from you! You will be reporting directly to the Aerospace Lead / Head of Operations. Duties:Program, set and operate 3 axis CNC Machining Centres.Programming and Operating Hurco CNC Mills with Conversational controls, creating programs from engineering drawings.Producing precision machined Aerospace components in batches ranging from 1offs up to 100s off (depending on the customers’ requirements), with sizes for each component being circa 3” to 4”, working to exacting tolerances.Max of 2 weeks on a single job, down to half day job changes.Machining to tight tolerances from general engineering materials to hardened metals.Optimise historical jobs to improve cycle times, reduce hand deburring by increasing accuracy on the CNC machines, and improve component quality.Good housekeeping, ensuring work area is kept cleanEnsure machine maintenance in accordance with relevant checklists.Maintain electronic setup sheets and storing of CNC programs.Keeping an organised and tidy storage system for used cutters (drive culture to use used tools before new tools are ordered)Adhere to company policies, including health & safety, and quality control.Play an active role in Continuous Improvement, suggesting any improvements that could be implemented. Skills & Attributes:Time-served, and ideally apprentice trained in precision engineering.Able to create programs on the machine, reading and interpreting technical / engineering drawings.A methodical and systematic approach to tasks.Good communicator, verbally and written.Keen attention to detail and focused on driving results.CNC Milling (3axis)High-speed machining experience.Machining to tight tolerances with experience of machining various materials.Hurco experience would be an advantage for not essential.Previous experience in a subcontract manufacturing environment (Aerospace background would be ideal). Hours of Work:39hrs per weekMonday to Thursday 7.30am – 4.30pm and Friday 7.30am – 3pmLots of overtime available, paid at x1.25hrs weekdays and x1.5hrs SaturdaysBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. ....Read more...
Machine Operator
JOB DESCRIPTION The primary result expected from the Machine Operator is to package abrasives and related products by operating, setting up, adjusting, and performing QC checks while tending to machines/hand fills to package product in a safe, consistent, and efficient manner according to specifications. Tasks PROFILE: Typical tasks for this position include (but are not limited to) the following: Observe machine operations to ensure quality and conformity of filled or packaged products to standards. Adjust machine components and machine tension and pressure according to size or processing angle of product. Tend or operate machine that packages product. Remove finished packaged items from machine and separate rejected items. Regulate machine flow, speed, or temperature. Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor. Secure finished packaged items by gluing, stapling, or attaching fastener. Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels. Inspect and remove defective products and packaging material. Clean and remove damaged or otherwise inferior materials to prepare raw products for processing. Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Skills Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Operation and Control - Controlling operations of equipment or systems. Monitoring - Monitoring/Assessing performance of yourself or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Coordination - Adjusting actions in relation to others' actions. Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. WORK ACTIVITIES Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards. Work Context Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, and Gloves- How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, or hard hats? 100% of the time Spend Time Standing - How much does this job require standing? 90% of the time Time Pressure - How often does this job require the worker to meet strict deadlines? 85% of the time Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - How much does this job require using your hands to handle, control, or feel objects, tools or controls? 75% of the time Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? 100% of the time Pace Determined by Speed of Equipment - How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.) Extremely Important Apply for this ad Online! ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Sheffield
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings IND01Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Wednesday & Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Bolton
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday- Friday (08:30- 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Kirkbymoorside
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday (08:15 - 17:30) Friday (08:30 - 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Sheffield
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Market Harborough
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail ....Read more...
Mechanical Engineering Degree Apprenticeship
As a Mechanical Engineering Apprentice at Cavendish Nuclear, you’ll join a collaborative and experienced team working across all phases of the engineering lifecycle. Whether you’re supporting new build or decommissioning projects, you’ll play a vital role in the UK’s civil nuclear sector helping to deliver national energy resilience, meet net zero commitments, and safely clean up the nuclear legacy. You’ll work on a variety of nuclear projects, from developing new technologies and maintaining essential systems to extending the life of vital infrastructure. Your day-to-day activities will include hands-on experience with Computer Aided Design (CAD), 3D modelling, mechanical calculations, and producing engineering documentation to national and international standards. You’ll support operational teams, resolve technical issues, and inform decisions that impact real-world outcomes. As part of your role, you’ll define design requirements, develop 3D CAD models, produce detailed engineering drawings, and carry out scoping calculations. You’ll also prepare equipment specifications, technical reports, and help manage plant and equipment obsolescence to ensure systems remain safe and reliable. Supporting assembly, testing, and operational teams, you’ll offer technical guidance, resolve engineering queries, and manage nonconformance issues, while gaining exposure to advanced engineering tools such as Finite Element Analysis (FEA) software. Based at one of our key sites in Humberside, you’ll support major projects at locations like Sellafield. You’ll begin by shadowing experienced engineers, building a strong foundation in design, modelling, calculations, and documentation. As you develop, you’ll take on more complex tasks and gain valuable experience across the full design lifecycle. Every drawing, design, or calculation you contribute to plays a part in protecting people, the environment, and the nation’s energy future. Throughout your apprenticeship, you’ll be surrounded by supportive mentors and experienced engineers who are invested in your growth. You’ll be part of a wider emerging talent community, sharing experiences and learning alongside other apprentices across the business. You’ll be trusted to take ownership of your development and supported every step of the way as you turn theory into real-world impact. Training: You’ll study with the University of Nottingham through the Electro-mechanical Engineer Degree Apprenticeship – a five-year programme that combines university teaching with practical experience in the workplace. Each year, you’ll attend university for four separate one-week blocks, plus additional time on campus for exams. These sessions are designed to strengthen your technical knowledge and build your engineering skills. For the rest of the year, you’ll continue learning while working. You’ll watch recorded lectures, complete assignments, and carry out projects that relate directly to your job. This flexible approach means you can study at times that suit your schedule, while applying what you learn in real-world situations. At the end of the programme, you’ll graduate with a BEng (Hons) in Electro-mechanical Engineering. You’ll then move on to a final review and assessment, completing your apprenticeship and stepping into your career as a qualified electro-mechanical engineer. Training Outcome: By the end of the programme, you will have earned your degree and gained the skills, experience and knowledge to thrive as a Mechanical Engineer at Cavendish Nuclear – with a competitive salary above £43,000. You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated Engineer, a recognised benchmark of engineering competence. As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Team working ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Sheffield
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice. Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently, and all emails responded to. Accurately update and protect patient information, including on the patient electronic database. Book the next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept as full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when it's returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day). Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Northallerton
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail ....Read more...
AOI Technician
AOI Technician Bedford £35k Are you passionate about precision, technology, and quality? We’re looking for a skilled AOI Technician to help us deliver top-tier electronic assemblies through advanced inspection processes. You’ll take the lead in operating and optimising CyberOptics 3D AOI systems, ensuring every product meets the highest quality standards. Working closely with the Process Engineering team, you’ll help refine AOI programming and inspection workflows, driving continuous improvement across production. This is a fantastic opportunity for someone who enjoys combining hands-on technical work with problem-solving and process optimisation in a fast-paced manufacturing environment. What You’ll Do Develop and optimise 3D AOI inspection routines for solder joints and component placement. Carry out First Article Inspections (FAI) and validate assemblies against build standards. Train and support operators to ensure consistent inspection quality. Analyse inspection results and collaborate with Engineering to improve processes. Keep AOI programs up to date with design changes, NPIs, and software updates. Support ongoing quality and yield improvement initiatives. What You’ll Bring Experience with AOI systems (CyberOptics, Koh Young, Mirtec, Omron, or similar). Knowledge of SMT and PCB assembly processes. Strong attention to detail and commitment to quality. Ability to read assembly drawings and interpret data files. Confident using inspection software and computer systems. A proactive, team-focused approach and excellent communication skills. Our Values We succeed by working together with care, integrity, hard work, positivity, and synergy — supporting each other and striving for excellence in everything we do. ....Read more...
Learning and Development Assistant Apprenticeship
WFW is a great place to work, known for the friendliness of its people and its lack of stuffiness and formality compared with other law firms. It puts its Global Business Functions at the heart of driving business success which creates a lot of opportunities to build influence and create lasting change. In short, if you’ve got a good idea and people like it, you can usually just go for it. In addition, WFW has a very flexible Agile Working approach. This is a fast-paced environment, and the role is always busy, however varied and stimulating. Key Activities & Responsibilities: L&D Team - Support L&D Team with all training programme-related administration (in-person and virtual events): send invitations, reminders, chase responses and attendance, follow up for feedback, set up training rooms, record attendance, liaise with internal and external trainers and internal support teams, print materials etc. Intranet - Update L&D Intranet pages, promoting and advertising L&D programmes Budgeting - Assist with day-to-day L&D budgeting – process invoices, expenses, and liaise with external providers to onboard and ensure prompt payments, update L&D budget spreadsheet Video Resources - Update our L&D video resources library: record training session when needed, edit recordings, upload onto LMS, update relevant spreadsheet and promote globally New Joiners - Process new joiner information, add people to relevant programmes, and answer general L&D queries L&D Materials - Assist with managing L&D materials: create and update PowerPoint slides with relevant L&D branding, create development programme brochures & promotion materials, document processes Learning Management System - Administer the Learning Management System (LMS): Manage training events and attendance Create and produce reports Continuously look to improve the LMS to improve the user experience by creating smarter ways for the user to access what they need Managing Compliance training Special Projects - Undertake/participate in one off projects, as required, e.g. global mentoring scheme The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company, to meet the overall business objectives. About you: Excellent organisational and planning skills – able to manage multiple demands, prioritise and adapt to changing needs and deadlines Excellent written and oral communication skills – articulate, confident and able to engage with all levels of seniority withing the business and externally. Also has an understanding of how to use the right medium to engage Pro-active, self-starter with high energy levels. Someone who is keen and able to find opportunities to streamline processes in order to reduce time spent on administration, and not afraid to challenge status quo Keen eye for detail and completer/finisher Client-orientated Creative thinker, able to see problems from different angles and suggest alternative solutions Collaborative and team player Keen to learn and develop within the role High degree of IT literacy, i.e. at least intermediate level in Word, Excel and PowerPoint Training:Alongside the day-to-day activities of this role, the successful applicant will undertake the Level 3 Learning & Development Support Apprenticeship. The successful applicant will achieve the Level 3 Certificate in Learning & Development Practice at the end of the academic course. The academic element of this role will be delivered as a blend of online and remote learning. There will also be an element of ‘off the job training’ to help support the academic needs of this role. You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 6 hours a week of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Progression to a permanent role for the right person.Employer Description:Watson Farley & Williams is an international law firm specialising in the Transport (in particular Maritime and Aviation), Energy (in particular Renewables) and Infrastructure sectors. Founded in 1982, it has grown consistently over the past 40 years, comfortable within its core sectors, but always looking to grow to better serve our clients in those areas. WFW has 19 offices, of which seven are in Asia-Pacific, one in the middle east, nine in Europe, one in the UK and one in the US. WFW is a great place to work, known for the friendliness of its people and its lack of stuffiness and formality compared with other law firms. It puts its Global Business Functions at the heart of driving business success which creates a lot of opportunities to build influence and create lasting change. In short, if you’ve got a good idea and people like it, you can usually just go for it. In addition, WFW has a very flexible Agile Working approach.Working Hours :Our core working hours are 09.30 to 17.30. However, there is a need for flexibility to start at 08.30 on days when training events are scheduled to start at 09.00. Our agile working approach gives some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative ....Read more...