Call Management
Taking and directing calls with a professional approach and telephone manner
Representing the business with a positive & professional attitude
Administration-based duties
Supporting the sales recruitment team with the production of CVs to a very high standard (key is accuracy & speed) using MS Word-based templates (around 100 templates)
General office duties such as filing, scanning, processing incoming/outgoing mail, etc.
Data input support using our in-house database / Daxtra
Any other ad-hoc tasks to support the administration function
Full training will be given where required.Training:
One day per week study day, Newcastle College (ST5 2GB)
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:LA International is a Digital Technology Resourcing and Project Solutions Organization, with enhanced Government Accreditation, operating globally from the largest single site in the UK and is the UK’s leading supplier of Security Cleared Digital and Technology resource to his Majesty’s Government.Working Hours :Monday to Friday, 9:00 to 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Operating the patient database (SystmOne) to book appointments, issue prescriptions, manage tasks, etc.
Operating and maintaining administrative systems at reception.
Maintain practice and patient records, keeping all data secure.
Central point of contact for admin requests.
Receive and process payments and maintain records.
Provide admin support for clinical staff, managers and clinical leads.
Provide cover for the reception team
Reception administrative duties.
Maintain supplies of clinical stationery, e.g. prescriptions.
General office tasks such as scanning, photocopying and emailing.
Personal development and training.
Building security and complete opening and closing procedures.
Confidentiality.
Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately.
Process repeat prescription requests.
Initiate contact with and respond to requests from patients, team members and external agencies.
Data entry of new and temporary registrations and relevant patient information as required.
Input data into the patients’ healthcare records as necessary.
Direct requests for information, e.g. SAR, insurance/solicitors’ letters and DVLA forms, to the Data Quality Team.
Manage all queries as necessary in an efficient manner.
Run system searches for purposes of DNA, smears, etc.
Maintain a clean, tidy, effective working area at all times.
Monitor and maintain the reception area and noticeboards.
Support all clinical staff with general tasks as requested.
Attend Practice and Team meetings.
Training:As part of your apprenticeship, you will be required to attend Sheffield College on a day release one day per month. Training Outcome:18-month fixed term contract with the possibly of a permanent contract on successful completion of the apprenticeship.Employer Description:Our dedicated practice team consists of doctors, nurse practitioners, nurses, health practitioners, nurse associates, pharmacists, health care assistants, attached health care professionals, officers, administrative staff and receptionists. Together, we provide a full range of general medical services. All patients registered with the practice can be seen at Porter Brook but our site at the City Campus is only available to students of SHU.
Our mission is to provide a high-quality, accessible service to patients in a welcoming environment where patients and staff feel respected and valued.
Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer several clinics and services to promote good health and wellbeing whatever your medical condition.
Working Hours :Contracted times working within a rota. Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide one-to-one and small group mentoring to pupils, focusing on building confidence, resilience, and positive attitudes towards education
Develop and implement tailored mentoring plans to address pupils’ individual needs, including academic support, behaviour management, and emotional wellbeing
Work closely with school staff, including teachers and pastoral teams, to identify pupils who would benefit from mentoring and to align support with school objectives
Engage with parents/guardians to build positive relationships and provide updates on pupils’ progress, offering guidance to support learning at home
Support pupils in setting and achieving personal and academic goals, such as improving attendance, engagement, or behaviour
Facilitate workshops or group activities to promote life skills, such as communication, teamwork, and problem-solving
Maintain accurate and confidential records of mentoring sessions and pupil progress, adhering to safeguarding and data protection policies
Contribute to school-wide initiatives aimed at improving pupil wellbeing and engagement
Participate in training and professional development to enhance mentoring skills and stay updated on best practices
Training:
At Total Training we provide a blended learning approach, we can offer face to face or remote learning
The Level 4 Learning and Skills Mentor apprenticeship by Total Training Provision is a 12-month program designed to train mentors to support learners' personal and professional development. It focuses on ethical mentoring, reflective practice, and collaboration with stakeholders
The course includes workplace-based learning, off-the-job training, and ends with an End Point Assessment
Learners may progress to the Level 5 Coaching Professional qualification
Training Outcome:
Successful candidates may be offered a permanent position at the end of the placement
Employer Description:Global Policing Limited, founded by former police officers, offers safety and education services to communities. They provide school programs, staff training, data protection support, and security consultancy. Their goal is to help create safer, more informed environments.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Exceptional opportunity for an experienced Full Stack Developer to join a groundbreaking AI-powered video technology company revolutionising how we capture and experience live events. The future of media is multi perspective, interactive, and AI-driven. London's tech sector is at the forefront of this transformation, where innovative start ups are redefining storytelling through cutting-edge video technology and artificial intelligence. This Senior Full Stack Developer position offers the rare chance to shape the technical architecture of a platform that's changing how millions experience concerts, festivals, sports, and live events worldwide. About the Company This award winning London based technology company is pioneering multi-view video innovation, backed by recognition from Nasdaq, the European Innovation Council, and Innovate UK. Their AI-powered platform enables audiences to explore events from multiple camera angles simultaneously, creating personalised viewing experiences that blend entertainment with intelligent media delivery. Operating at the intersection of video streaming, artificial intelligence, and cloud infrastructure, they're scaling globally across media, events, and brand activations. The Opportunity As Senior Full Stack Developer, you'll serve as a technical leader within the product and engineering team, working directly alongside the CTO, product owner, and founders. This hands-on leadership role combines active development with technical mentorship, architectural decision-making, and Agile process ownership. You'll be the primary technical escalation point whilst remaining deeply involved in building scalable, secure solutions that power next-generation video experiences. Based in London with hybrid flexibility, this role offers genuine influence over both technology choices and engineering culture. Here's what you'll be doing:Lead full stack development across front-end and back-end systems, translating product vision into robust technical implementationsCollaborate directly with the CTO to architect scalable solutions and define the technical roadmap supporting long-term growthDrive Agile ceremonies and sprint delivery, working closely with the product owner to prioritise features and maintain development velocityAct as the main technical escalation resource, troubleshooting complex issues whilst maintaining high code quality standards through reviews and mentorshipDesign and optimise APIs, microservices architectures, and cloud infrastructure for performance, security, and scalabilitySupport CI/CD pipelines, deployment processes, and DevOps responsibilities including containerised environments and monitoring systemsMentor junior developers, introducing best practices and modern development workflows including AI-assisted coding toolsCollaborate with AI and R&D teams to integrate emerging technologies in video processing, data systems, and cloud platformsMaintain cyber security standards, implementing secure code practices, encryption protocols, and access management controlsHere are the skills you'll need:5+ years professional experience as a Full Stack Developer, preferably within start-up or scale-up environments where agility and ownership are essentialProven technical leadership experience, whether mentoring developers, leading projects, or driving architectural decisionsExpert proficiency in JavaScript/TypeScript with modern frameworks such as React, Next.js, or Vue for building responsive front-end experiencesStrong back-end capabilities with Node.js and Express, plus experience in at least one of C#, Java, or Python for diverse system requirementsDemonstrated experience designing scalable RESTful APIs, microservices architectures, and both SQL and NoSQL database solutionsSolid understanding of cyber security principles including secure coding practices, encryption, authentication, and access managementHands-on experience with cloud platforms (AWS, GCP, or Azure) and containerisation technologies including Docker and KubernetesFamiliarity with CI/CD tools, infrastructure as code, performance monitoring, and modern DevOps practicesStrong communication skills enabling effective collaboration with technical teams and non-technical stakeholders alikeBonus: experience with video streaming technologies, WebRTC, or AI/ML integration workflowsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship may be available for exceptional candidates. Key perks and benefits:Competitive salary package between £45,000-£55,000 reflecting your experience and the mid-level market rate for Full Stack Developer roles in LondonShare options available following successful completion of probationary period, giving you genuine ownership in the company's successFlexible hybrid working arrangements with options for remote work or London office collaboration based on your preferencesDirect collaboration with C-level executives and exposure to strategic decision-making in a scaling technology businessProfessional development opportunities to expand your skills in AI, video technology, and cloud architectureCreative, mission-driven culture that values innovation, curiosity, and collaborative problem-solvingWhy Build Your Career in AI and Video Technology? The convergence of artificial intelligence and video technology represents one of the fastest-growing sectors in the UK tech industry. Full Stack Developer professionals with experience in cloud platforms, real-time data processing, and scalable architectures are in exceptional demand as companies race to deliver next-generation media experiences. This sector offers continuous learning opportunities, exposure to cutting-edge technologies, and the chance to work on products that millions of people will use. For developers seeking meaningful impact alongside technical challenge, AI-powered media platforms provide the perfect career accelerator in London's thriving tech ecosystem. This exciting Senior Full Stack Developer opportunity in London is brought to you by The Opportunity Hub UK – connecting ambitious tech professionals with career-defining roles in innovation-led companies.....Read more...
The Business Operations Administrator Apprentice will provide effective administrative and operational support to the stylus team and will contribute to the smooth running of day-to-day business operations.
Provide day-to-day administrative support to the stylus CEO and executive team including diary management, meeting coordination, and scheduling activities.
Input, maintain, and update data from customers across internal systems and databases e.g. Google Drive & Hubspot.
Act as an additional point of contact for external suppliers e.g event suppliers
Support effective communication across the team and with external stakeholders e.g. contributing to customer newsletter content
Assist with administrative aspects of finance processes, e.g. purchase orders and invoices.
Support operational projects where required e.g. external events and seminars.
Support the planning and coordination of administrative workflows and tasks.
Assist with project activity, including documentation, tracking actions, and reporting progress.
Identify opportunities to improve administrative processes and office efficiency.
Work in line with organisational policies, procedures, and relevant legislation.
Support compliance with data protection, GDPR, and information security requirements.
Maintain high standards of accuracy, professionalism, and attention to detail.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification and potentially a full time role. Employer Description:Stylus was founded by former teachers and education technologists with a clear mission: to make reliable, teacher-quality AI marking accessible to every school — no matter its level of technology. Unlike most AI tools, stylus works seamlessly with paper as the primary interface. Teachers simply print resources, students complete their work, and stylus handles the rest — delivering accurate, curriculum-aligned marking and actionable feedback without requiring 1:1 device access.
At the heart of Stylus is rigour. Student work is transcribed through a multi-layered AI process that captures handwriting with better-than-human accuracy. Each response is assessed against nearly 100 teacher-authored criteria, rigorously validated to match or exceed human marker consistency. This ensures reliable, objective results at scale — without teacher oversight.
Data privacy is built in. All student work is anonymised before processing, and no student content is ever used to train AI models. Teachers receive class-level reports, confidence scores, and suggested interventions, while students get targeted, teacher-quality feedback and clear next steps.
Endorsed by the UK Department for Education and already transforming marking in schools nationwide, stylus combines innovative AI, deep classroom expertise, and robust quality assurance to save teachers time, protect student data, and raise educational standards everywhere.Working Hours :Monday - Friday, 9.00am - 6.00pm. 40 hours (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
Key Responsibilities:
Assist in developing, testing, and maintaining AI and machine learning models
Support data collection, cleaning, labeling, and basic analysis
Help implement AI solutions using Python and common ML libraries
Participate in model evaluation, performance monitoring, and documentation
Collaborate with cross-functional teams on AI-driven projects
Learn and apply best practices in data privacy, ethics, and responsible AI
Continuously build skills through training, mentoring, and self-study
What You’ll Learn:
Identify opportunities for automation to drive operational improvement and cost savings. Advocate for responsible implementation, balancing the pursuit of efficiency with fairness, transparency, and a commitment to supporting workforce wellbeing
Provide input into the implementation of AI and automation solutions that extend beyond low-or no-code platforms
Collaborate when needed with technical teams such as architects and leads to enable the successful delivery of automation opportunities
Evaluate available AI, automation tools and platforms
Facilitate and support with the design and delivery of workshops and solution design sessions
Simplify processes and design workflows that exploit AI and automation
Configure and adapt low-or no-code tools to solve problems and drive efficiencies
Apply AI automation solutions to add value. For example, chatbots, summarisation, and automation platforms such as cloud SaaS and PaaS services
Develop, document and test integrated digital workflows. Produce documents to meet audience requirements such as technical and end-user materials
Keep colleagues, stakeholders and line managers informed on progress
Provide training and or user guides for adopted tools, adapting content and format to audience needs
Support teams with change management and adoption activities.
Monitor and refine automations incorporating feedback from end- users to improve
Measure and report on productivity, efficiency and value improvement savings
Ensure personal compliance and support stakeholders with digital ethics, security, and privacy including governance, auditing, explainability, and documentation of decision-making
Keep up to date with AI automation trends, opportunities, and risks to inform current and future practice
Required Skills & Qualifications
Strong interest in artificial intelligence, data science, or software development
Basic understanding of programming (Python preferred)
Familiarity with concepts such as data analysis, statistics, or algorithms (academic or self-taught is fine)
Willingness to learn, ask questions, and take feedback
Good communication and teamwork skills
Training:
Level 4 Artificial intelligence (AI) and automation practitioner
Level 2 Functional Skills in maths and English (if required)
Training Outcome:Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position.Employer Description:Our client was established in 2006 with a mission to offer parents the very best in baby and child safety products.Working Hours :Monday- Friday, between 8.30am- 5.00pm.
37.5 hours a week.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working....Read more...
We are seeking a Lead Electrical Engineer to join a leading manufacturer based in the Arnold area of Nottingham, working days Monday to Friday 8am-4pm.
The salary being offered the Lead Electrical Engineer is £52,400, The role comes with fantastic company benefits, pension match of up to 10%, and job security working for a market leader, that values its employees. The Lead Electrical Engineer will be a technical professional who champions continuous improvement and provides engineering leadership. What’s in it for you as a Lead Electrical Engineer:
Basic salary circa £52,400 per annum,
Hours of work – 40hrs Monday to Friday 8am-4pm
In addition, you have a matched pension of up to 10%, share options, as well as an extensive benefits program such as a cycle to work scheme, shopping discounts etc.
Training and career development, including health and safety training, cross-skilling and upskilling
Job security and personal development within a market-leading, international manufacturing organisation
Leadership and management training for those who are keen to progress their careers and demonstrate ambition
Main Duties & Responsibilities of the Lead Electrical Engineer:
Supporting the development of the Engineering Team and back up the electrical department
Identifying maintenance issues, designing solutions, sourcing parts and planning the work with the maintenance teams to implement
Working with the factory management team to ensure development, promotion and implementation of Company, Factory and Team plans
Provision of engineering and technical expertise utilising the information generated through the RCA and FMEA processes to identify areas of improvement
The collection, assimilation and analysis of engineering, production and process data and its effective use to develop and achieve key targets and objectives through Continuous Improvement
Encourage and promote team-working at all times, nurturing ideas, opinions and a positive continuous improvement culture
Planning and managing improvement projects, contribute to the budgeting process and potential Capital Spend
Deputising for the Engineering Manager
Promoting the highest Health and Safety standards to ensure a safe working environment.
Required experience and Qualifications Required for Lead Electrical Engineer:
Engineering experience in a similar process environment
Qualified to HNC level or equivalent in an engineering discipline (preferably electrical bias)
Ideally apprentice trained in electrical engineering
Recognised Health and Safety experience and qualification; ideally NEBOSH certificate
Leadership experience developing successful teams
Demonstrable experience of project management
Knowledge and experience of utilising and implementing Continuous Improvement such as Route Cause Analysis, 5S, Kaizen etc
We welcome applications for the Lead Electrical Engineer role from individuals who have either electrical maintenance, reliability, continuous improvement, process and team leader backgrounds.
If you are interested in the Lead Electrical Engineer role, please apply now…....Read more...
We are seeking a Maintenance Electrican to join a leading manufacturer based in the Arnold area of Nottingham, working days Monday to Friday 8am-4pm.
The salary being offered the Maintenance Electrican is £52,400. The role comes with fantastic company benefits, pension match of up to 10%, and job security working for a market leader, that values its employees. The Maintenance Electrican will be a technical professional who champions continuous improvement and provides engineering leadership. What’s in it for you as a Maintenance Electrican:
Basic salary circa £52,400 per annum,
Hours of work – 40hrs Monday to Friday 8am-4pm
In addition, you have a matched pension of up to 10%, share options, as well as an extensive benefits program such as a cycle to work scheme, shopping discounts etc.
Training and career development, including health and safety training, cross-skilling and upskilling
Job security and personal development within a market-leading, international manufacturing organisation
Leadership and management training for those who are keen to progress their careers and demonstrate ambition
Main Duties & Responsibilities of the Maintenance Electrican:
Supporting the development of the Engineering Team and back up the electrical department
Identifying maintenance issues, designing solutions, sourcing parts and planning the work with the maintenance teams to implement
Working with the factory management team to ensure development, promotion and implementation of Company, Factory and Team plans
Provision of engineering and technical expertise utilising the information generated through the RCA and FMEA processes to identify areas of improvement
The collection, assimilation and analysis of engineering, production and process data and its effective use to develop and achieve key targets and objectives through Continuous Improvement
Encourage and promote team-working at all times, nurturing ideas, opinions and a positive continuous improvement culture
Planning and managing improvement projects, contribute to the budgeting process and potential Capital Spend
Deputising for the Engineering Manager
Promoting the highest Health and Safety standards to ensure a safe working environment.
Required experience and Qualifications Required for the Maintenance Electrican:
Engineering experience in a similar process environment
Qualified to HNC level or equivalent in an engineering discipline (preferably electrical bias)
Ideally apprentice trained in electrical engineering
Recognised Health and Safety experience and qualification; ideally NEBOSH certificate
Leadership experience developing successful teams
Demonstrable experience of project management
Knowledge and experience of utilising and implementing Continuous Improvement such as Route Cause Analysis, 5S, Kaizen etc
We welcome applications for the Maintenance Electrican role from individuals who have either electrical maintenance, reliability, continuous improvement, process and team leader backgrounds.
If you are interested in the Maintenance Electrican role, please apply now…....Read more...
Learn all about how to project manage fire and security projects
Engage with detailed project specifications and design data, collaborating with clients, end-users, sub-contractors on technical matters
Get involved with Engineering Design studies and conduct onsite surveys to determine work scopes
Ensure design work aligns with project milestones and learn about the commercial aspects of projects, protecting margins and minimising costs
Learn from pros and become a qualified programme coordinator
Visit a wide variety of customer’s sites and businesses - no two days are the same! You must be a confident driver
Training:
You will enrol in level 3 Project Controls Technician apprenticeship with Train'd Up
This will be a mix of college learning and hands-on mentoring. College will be day release remote
Training Outcome:
You will be offered a full-time role after completing your apprenticeship with us
From there you could progress into more senior roles with Johnson Controls
Many of our apprentices have moved into Senior Leadership roles over the course of their career
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday - Friday, between the hours of 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Processing vetting applications, verifying qualifications and certifications, conducting right-to-work checks, managing DBS and security clearance administration, and maintaining compliance records for all fire safety operatives.
Maintaining and updating internal workforce databases and tracking systems, ensuring data accuracy, and producing compliance status reports for management review.
Preparing documentation for audits and client reviews, generating regular workforce reports and key metrics, and supporting general departmental administration.
Scheduling works for various contracts and preparing communications via letters and emails to customers.
Completing apprenticeship coursework, attending training sessions, participating in mentoring, and undertaking CPD activities related to fire safety and workforce management.
Training:
Work towards a relevant apprenticeship qualification (e.g., Level 3 Business Administrator or equivalent) with dedicated study time provided.
Attend training sessions, workshops, and seminars related to fire safety regulations, vetting procedures, and labour management.
Receive regular mentoring and performance reviews to support your professional development.
Gain exposure to the wider fire safety business including project delivery, health and safety, and client management.
Training Outcome:
Continue as a permanant employee
Employer Description:Ventro Group was established with the aim of providing sector-leading fire safety solutions with a focus on safety. Founding Director Howard Melvin, who had prior experience in the industry, was disappointed with the existing fire safety solutions being offered and founded Ventro Group to prioritise safety above all else.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
Help business customers understand which VodafoneThree services best meet their needs, using various internal tools to create clear, accurate quotes for them.
Get hands-on with pricing tools and Microsoft Excel to analyse customer data and provide accurate pricing information.
For more complex deals, you’ll work with one of our expert Solution Owners to deliver a specialised work package, taking a standard Vodafone service and shaping it into a tailored solution for the customer.
Learn about the different products and services we offer, including exciting technologies ranging from Mobility, Internet of Things (IoT), Fixed Network Connectivity, Unified Communications, Security and Cloud based services.
Training Outcome:Pre-Sales Specialist.Employer Description:At VodafoneThree, you won’t just start an apprenticeship, you’ll start shaping a future. From your very first day, you’ll be welcomed into a community that knows the value you bring, supported by experienced mentors who guide, encourage and challenge you. You’ll work on meaningful projects that help build the UK best network, all while developing your confidence, capability and skills.
Whatever path you’re stepping from – sixth form, college or a career change - this is where you take your next step with purpose. Here, you’ll find an environment built on collaboration, shared experience and teams who always have your back. This is a place where people know you, where your contribution matters and where you become part of something bigger. Working Hours :9.00am - 5.00pm, Monday to Friday.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Initiative....Read more...
Assisting with the general pastoral care of students during the school day
Developing an understanding of the learning needs of students and using this knowledge to support them to become independent learners in the classroom
To take into account a student’s learning needs and ensure their access to the lesson and its content through appropriate clarification, explanations and use of equipment and materials
To monitor student’s responses to learning activities and progress towards targets, record achievement and feedback to teachers
To assist in the implementation and tracking of student targets
To provide support for students' emotional and social needs by encouraging and modelling positive behaviour and demonstrating high expectations, in line with the schools Behaviour Policy
To be aware of and comply with policies and procedures relating to child protection, security, confidentiality and data protection, reporting all concerns to an appropriate person
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Tutor support via online platform
20% off-the-job training
Training Outcome:
Permanent role considered on completion of the apprenticeship
Higher level TA qualification available
Employer Description:Two Rivers Primary and Two Rivers High are two schools on two separate sites. Both Schools are based in Tamworth and serve the local community. The Schools are part of the Endeavour Multi Academy Trust. Endeavour MATWorking Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
As a Quality Assurance Apprentice you’ll work towards your Level 3 Improvement Technician apprenticeship, learning how to identify problems, analyse data, and implement practical solutions to improve processes, quality, and efficiency across the business
Work with different teams to spot ways to make tasks quicker, safer, or easier
Training:
The training will consist of external classroom training, as well as on-the-job training shadowing experienced team members.
By the end of your training programme, you’ll know how to confidently manage a database, process invoices, deal with telephone enquiries, and use an ERP system to maintain accurate records
Training Outcome:
Complete the programme and you will join our Head Office team as a fully qualified Supply Chain team member
Here your training will continue, with close support from our early careers team
Employer Description:Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Working Hours :Monday - Friday, 09:00 - 17:00, with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Learn how a large‑scale telecom network operates, how digital services are designed, and how technology is delivered safely, securely and effectively into production
Support the design, build, testing and improvement of network and technology solutions, working across architecture, engineering, operations and delivery teams
Gain exposure to cutting‑edge cloud, automation and data platforms, while developing core skills in networking, performance, resilience and security
Collaborate with experienced engineers, architects, partners and stakeholders, contributing to real projects, change activities and continuous improvement initiatives
Training:Digital and Technology Solutions Professional Level 6.Training Outcome:Network Engineer.Employer Description:At VodafoneThree, you won’t just start an apprenticeship, you’ll start shaping a future. From your very first day, you’ll be welcomed into a community that knows the value you bring, supported by experienced mentors who guide, encourage and challenge you. You’ll work on meaningful projects that help build the UK best network, all while developing your confidence, capability and skills.
Whatever path you’re stepping from – sixth form, college or a career change - this is where you take your next step with purpose. Here, you’ll find an environment built on collaboration, shared experience and teams who always have your back. This is a place where people know you, where your contribution matters and where you become part of something bigger. Working Hours :9am - 5pm, working days TBCSkills: Communication skills,Attention to detail,Organisation skills,Initiative....Read more...
As a Quality Assurance Apprentice you’ll work towards your Level 3 Improvement Technician apprenticeship, learning how to identify problems, analyse data, and implement practical solutions to improve processes, quality, and efficiency across the business
Work with different teams to spot ways to make tasks quicker, safer, or easier
Training:
The training will consist of external classroom training, as well as on-the-job training shadowing experienced team members.
By the end of your training programme, you’ll know how to confidently manage a database, process invoices, deal with telephone enquiries, and use an ERP system to maintain accurate records
Training Outcome:
Complete the programme and you will join our Head Office team as a fully qualified Supply Chain team member
Here your training will continue, with close support from our early careers team
Employer Description:Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Working Hours :Monday - Friday, 09:00 - 17:00, with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
To carry out assigned calibration & repair of test equipment in accordance with customers/ Keysight requirements
Use Keysight computer system to access data and information, and as a communications tool in order to assist the task in hand
To complete Result Sheets, Reports and Job notes using the Keysight computer system
To comply with Keysight Employee Health, Safety, Quality, Fire and Security policies
To co-operate and communicate within the department and other engineers and staff from Keysight
To participate in training when required
To maintain your assigned work area in a clean and tidy state
Carryout Electrical Safety testing of assigned customer mains powered equipment
Training:
Mentoring within the workplace
Day release at Telford College
Allocated Telford College assessor
Training Outcome:Keysight is a Global company so there are many opportunities to progress within the company. Employer Description:Keysight Technologies is a leading provider of electronic design and test solutions for commercial communications, aerospace, defence and government, and electronic industrial markets. The company has a market position of 1, a market cap of $33B, and a total revenue of $4.9B in FY21. The company serves more than 32K customers in over 100 countries, with 40% of its revenue coming from Americas, 16% from Europe, and 44% from Asia Pacific.
The Telford facility provides calibration and repair of keysight and multi-vender test equipment.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Field Service Engineer
York
£43,000 – £45,000 Basic + Stability + Job satisfaction + Secure, Growing Business + Holidays + Benefits + Package + Pension + Tight Knit Team + Training + Low staff turnover
Are you seeking a diverse Field Service Engineer role that provides long-term stability and security? Join a highly skilled team of like-minded professionals and become part of a family-run business where your work is genuinely trusted, respected, and appreciated.
This industry-leading organisation is well established, highly regarded, and recognised as a frontrunner within its sector. Due to ongoing expansion, they now require an additional Field Service Engineer to support operations across two sites.
The Field Service Role Will Include:
* Planned and Reactive Maintenance * Mechanical Fault Finding And Maintenance (Conveyors, Hydraulics, Pneumatics, PLCs) * Field Service Role In The Yorkshire Area
The Successful Field Service Engineer Will Have: * Previous mechanical background (motors, gearboxes, pumps) * Background working with automated equipment or in manufacturing is desired * Basic electrical understanding
Keywords:
Mechanical Maintenance Engineer, Mechanical Engineer, Maintenance Engineer, Maintenance Fitter, Mechanical Maintenance Fitter, Multi-Skilled Maintenance Engineer, Shift Maintenance Engineer, Mechanical Technician, Engineering Technician, Plant Fitter, Industrial Fitter, Factory Engineer, Manufacturing Engineer, Production Engineer, FMCG Engineer, Industrial Maintenance Engineer, Site Engineer, Reliability Engineer, Mechanical Bias Engineer, Maintenance Supervisor, Engineering Supervisor, Mechanical Team Leader, Engineering Team Leader, Maintenance Team Leader, Plant Engineer, Process Engineer, Service Engineer, Field Service Engineer, Automation Engineer, PLC Engineer, Mechanical Craftsperson, Engineering Operative, Workshop Engineer, Packaging Engineer, Production Maintenance Engineer, Continuous Improvement Engineer, Plastics Engineer, Injection Moulding Engineer, Extrusion Engineer, Blow Moulding Engineer,York, Acomb, Haxby, Wigginton, Huntington, Strensall, Dunnington, Stamford Bridge, Pocklington, Selby, Tadcaster, Wetherby, Knaresborough, Harrogate, Ripon, Thirsk, Malton, Pickering, Easingwold, Boroughbridge, Helmsley, Goole, Market Weighton, Northallerton, Leeds (North & East), Castleford, Pontefract, Sherburn-in-Elmet
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website to view our full range of vacancies. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Applicants who do not have this right, or are awaiting approval for it, should not apply as their details will not be processed. We aim to respond to all applicants; however, due to the high volume of applications, only shortlisted candidates can be guaranteed a response.....Read more...
As a Client Service Support Apprentice, you will be a trusted and dependable point of contact for our charity partners. You will help ensure their supporters are cared for, their data is handled responsibly, and their needs are met with efficiency, accuracy and warmth. Your work will help charities deepen supporter relationships and increase their impact - something we’re passionate about.
Key Responsibilities:
Get to know your clients - Build an understanding of their mission, goals and supporters so you can anticipate needs with care and professionalism
Deliver dependable, values-led service - Work collaboratively across all Yeomans teams to ensure we consistently provide exceptional, timely and accurate support.
Process donations with integrity and precision - Handle incoming donations and supporter data across multiple clients, ensuring everything is recorded accurately and responsibly
Be a welcoming point of contact - Serve as a supportive and reliable first touchpoint for clients via telephone, email and post-reflecting our ethos in every interaction
Keep information organised and up to date - Maintain accurate databases and records, contributing to the smooth running of campaigns and supporter journeys
Respond proactively to enquiries - Manage client questions and requests efficiently, working within agreed Service Level Agreements and always aiming to exceed expectations
Training:
Business Administrator Level 3
At least 20% of your working hours will be spent training or studying
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Based in Tonbridge, Yeomans has grown since 2004 into a purpose‑driven agency supporting charities across marketing, fundraising, creative and operational services. Our ethos is simple: Do the right thing. Always.
This shapes how we work—with our clients, our colleagues, and the communities we serve. We are guided by values of integrity, dependability, supportiveness, proactivity and respect.
The Client Service team plays a vital role in delivering an exceptional experience to the amazing organisations we work alongside.Working Hours :Working days are Monday - Friday - standard office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Responsibilities:
Work as part of the wider FSP Secure Managed Services team to deliver, maintain, and continuously improve the applications and services we deliver to our clients
Support and manage Incidents and Service Requests
Produce technical, and ‘end-user friendly’ knowledge, guidance & documentation
Stay up to date with the latest technology developments and promote these within your interactions with the team and our clients
Contribute to initiatives and share knowledge as part of the FSP technical community
Support our clients within the Microsoft suite of services and applications, including Microsoft 365, Azure, Endpoint, Power
Platform, and Dynamics 365, as well as working with some bespoke applications
About you:
A-levels or equivalent (must have a level 2 in both English & maths)
Passion for technology and driven to keep up to date with new and evolving technologies
Able to communicate technical concepts to non-technical people
A passion and dedication to learn
Possess analytical skills, and capable of researching resolutions for new and unknown technical issues
What we look for in our people:
Strong alignment with FSP values and ethos
Commitment to teamwork, quality and mutual success
Proactivity with an ability to operate with pace and energy
Strong communication and interpersonal skills
Dedication to excellence and quality
Training:The apprenticeship takes place over an 15-month period where you will:
Gain a nationally recognised qualification in applications support (Level 4 Apprenticeship Standard)
Learn on the job alongside receiving external training and coaching
Develop experience across multiple projects, clients, and sectors
Broaden your understanding across key application support specialisms, such as:
Provide advice, training, and support on technology applications
Roll out upgrades and new technologies internally and with customers
Provide change management support
Assist with planning of IT projects
Training Outcome:The successful apprentice will have gained a level 4 qualification as an Application Support Lead, upon completion.Employer Description:FSP is a leading consultancy specialising in Digital, Security and AI solutions. Our success is enabled by our unwavering commitment to excellence, our people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients.
As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security.
We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined.
We take a collaborative, one team approach with our clients to drive sustainable change, providing outstanding client experience and delivering exceptional results that are aligned with business priorities.
Our commitment to security and quality is reinforced by our ISO27001 and ISO9001 certifications (UKAS), as well as our CREST approved penetration testing and SOC capabilities. Additionally, we are an IASME Cyber Essentials Certification Body and Cyber Essentials Plus certified.
Find out more about our accolades here: https://fsp.co/about-fsp/
Why work for FSP?
At FSP, we are committed to providing:
A collaborative and supportive environment in which you can grow and develop your career
The tools and opportunity to do work you can be proud of
A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
Industry leading coaching and mentoring
Competitive salary and an excellent benefits package
Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Joining a fast paced and friendly team, as a senior IT technician you will be dealing with every day support issues, maintaining infrastructures and responsible for scoping, designing and implementing solutions for customers along side our project manager.Ideally this role is suited to someone who is keen to constantly learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us.You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases phone systems.The role is office based, however customer site visits will be required.Main duties
Provide 2nd and 3rd line support for customersServer installation, configurations and maintenanceConstantly monitor internal and customer security measuresNew customer onboardingLiaise with account managers and sales team to scope and design customer solutionsAssisting with technical project implementationsMaintain high level documentation
Desired Experience & Skills
At least two years experience in a 2nd Line roleMicrosoft Active Directory & EntraMicrosoft Exchange/M365 ExchangeMicrosoft 365 licencing understandingMicrosoft Intune & MDMMicrosoft identity managementExceptional networking skills inc. VLANs and diagnosticsFirewall management, policies and routingVirtualization - VMWare & Hyper-VComfortable using SSHComfortable in assessing customer requirements and ways of working to design and recommend solutionsRMM experienceGood communication skillsAbility to discuss technical matters in a language that customers understandFull UK driving licence
Advantageous Experience
AzureUbiquiti eco systemFortigate firewallsUnderstanding of backup products such as Datto, N-Able, Veeam etcNinjaOne RMMMicrosoft, Cisco, Ubiquiti or Fortinet certifications
About UsWe are one of the leading MSP's in the South East. Part of the larger Fluent Group we provide IT services, telecom services and data & connectivity services to both small and household name businesses. Fluent Technologies is now 12 years old and we see year on year growth making us an excellent career opportunity.Based in Crowborough we have a lovely office equipped with full height sliding door windows, full air conditioning throughout, two kitchen areas, private parking to the rear and a number of options for lunch within 5 minute walk including a cafe, chinese, Tesco and Sainsburys.We have a great atmosphere at the office, relaxed but hard working. The company also fund a yearly Christmas night out and provide polo shirts, jumpers, jackets and work trousers.There is a range of company vehicles available for use when visiting customer site. There may be occasions that use of your personal car is required however.Job Types: Full-time, PermanentBenefits:
Additional leaveCasual dressCompany eventsCompany pensionFree parkingOn-site parking
Experience:
2nd line: 2 years (preferred)
Work Location: In person....Read more...
What will you be doing?
Support day-to-day people operations, ensuring people processes e.g. starters, leavers and changes are delivered efficiently and professionally
Provide first-line people support to managers and employees, responding to routine people queries, signposting people to the team’s Employee Companion (AI chatbot), relevant policies, guides and training
Assist with basic employee relations matters, including note-taking at meetings, and preparing documentation
Maintain accurate and confidential employee records in our People Systems in line with GDPR and data protection requirements
Support the creation and analysis of accurate people data for business reporting and insights
Support people projects and initiatives aligned to organisational objectives and priorities
Support performance management framework via our People system and policy guidance and engagement initiatives in line with the People Strategy
Ensure your work is compliant with employment legislation and internal policies, supporting the maintenance of up to date and relevant policies
Balance workplace responsibilities with off-the-job training and apprenticeship assessments
What you will need to have:
Experience with working with systems and data, including reporting tools
Demonstrable interest in the people profession
Motivation to develop a career in the people profession and complete the Level 5 People Partner apprenticeship
Able to communicate information clearly and professionally, explaining guidance in a way that supports understanding and good decision-making
Ability to build effective working relationships with stakeholders
Excellent Organisational, prioritisation and time-management skills
Attention to detail and ability to handle confidential information
IT literacy, including Microsoft Office, Excel (including formulas and data tools) and utilising AI tools
Benefits:
25 days annual leave
Additional day leave for your birthday
Holiday purchase scheme
Flexible working & flexi time options
Early finish for the end of your week
Health cash plan
Virtual GP
Curated wellbeing package
Enhanced sickness pay
Company match pension up to 5%
Life assurance
Enhanced family benefits package
Religious bank holiday swap
Long service recognition and reward
Quarterly reward and recognition awards
Lifetime Training Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues to share this commitment. Many of our roles involve working with these groups and individuals and as such are subject to robust safeguarding responsibilities, behaviours and values.If successful in securing a role with us, you will be subject to all necessary pre-employment checks, including enhanced DBS (where applicable), or a Baseline Personnel Security Standard check, verification of relevant qualifications (where applicable), identity and right to work. You will be required to provide two suitable references, and all offers of employment will be subject to those references. For roles that require you to undertake regulated activity you will also be subject to an online check and asked to declare any spent and/or unspent convictions that may come up on a DBS check or information that may affect your suitability to work with children, vulnerable adults and young people. Please note: It may constitute a criminal offence to apply for a position that requires regulated activity (working with children, vulnerable adults and young people) if you know you are barred from doing so.Training Outcome:
Ongoing training and development
Employer Description:We collaborate to shape the future of the sectors we partner with. From delivering pioneering learning and apprenticeships, to shaping technology, to delivering innovative assessment, we believe that everyone should have the chance to learn skills that can change their lives and help them reach their full potential.Working Hours :Monday-Friday, 9.00am - 5.30pm. Hybrid with every other Monday in the Bristol office.Skills: Communication skills,Attention to detail,Team working,Patience....Read more...
Curriculum
To provide first line support to pupils, staff and other agencies
To effectively prioritise support tasks
To provide guidance and support to the curriculum areas to ensure that ICT is used effectively to support the curriculum
To ensure that all IT resources are maintained to the highest possible standards
Assist with installation/maintenance of network infrastructure components - network components, data cabling, data ports and network communications
Escalate problems to the Lead ICT Technicians, Director of Digital Services or outside agencies where necessary
Pupils
To use specialist skills, training and expertise to support pupils in their use of ICT resources, and equipment
To work with the ICT Lead technicians to develop consistent and effective practice in in-class support
To be aware of and comply with policies and procedures relating to safeguarding, child protection, health, safety and security, confidentiality and data protection, reporting all concerns to and appropriate person
To demonstrate a commitment to the safeguarding and well-being of all pupils
Staff and other agencies
To be part of a focused team with the Director of Digital Services to gain best use and practice from new technologies across the School and the Trust
Resources
To assist in the daily running of all computer based systems and equipment
To keep up to date with the latest version of software applications used by colleagues across the Trust
Maintain all IT equipment used within schools to a high standard and react promptly to any failures
To be familiar with all systems used in the management and control of practical resources, to ensure that ICT across the BLP has appropriate specialist resources including: stock control, compiling orders and maintaining inventories where appropriate
Health and Safety
To work with colleagues in ensuring that health and safety measures are regularly monitored assessed and reviewed
To ensure the ‘best practice' procedures for health and safety are maintained
To work with colleagues and outside agencies to ensure electrical equipment is safe to use
To ensure that materials, including dangerous substances, are dealt with appropriately in line with, WEEE or any other relevant regulation
To ensure that all appropriate materials and equipment are safely stored
To assist in routine and non-routine maintenance of equipment is carried out on a regular and systematic basis
Other Duties
Ensure that all safeguarding policies and procedures are adhered to
Work with users to ensure all personal data remains safe
Contributes to the values and co-operative ethos of the school
To attend and participate in relevant meeting as required
Undertake other appropriate duties as directed by the Director of Digital Services
This job description is not necessarily a comprehensive definition of the post. It will be reviewed annually.Training Outcome:
There may be an opportunity for candidates to move in to IT Technician role following completion of the Apprenticeship
Employer Description:We are one team with one goal, committed to our vision to provide a transformative education from 2-18. We serve 3000 children and young people. Approximately 1600 children aged 3-11 attend our six primary schools, spread across the villages that make up our locality. The majority of our primary pupils attend our secondary phase, Brigshaw High school. This presents a unique opportunity for us to cohere a powerful cradle to career journey for our children and communities.Working Hours :Monday to Friday
8am- 4pm
All year roundSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our client is accelerating their AI initiatives and growing their team to lead cutting-edge innovation. They are looking for a passionate Generative AI Engineer to help build advanced AI solutions. This is a chance to be part of a forward-thinking, AI-driven organization.
Roles & Responsibilities
Design and develop scalable, modular microservices using Python, GenAI, and AWS Lambda.
Build orchestrators and services following clean architecture, SRP, and minimal coupling principles.
Implement Test-Driven Development (TDD) with thorough unit tests and reliable mocking of dependencies.
Set up and maintain logging and monitoring for service behavior, performance, and inputs/outputs.
Work within a well-documented modular architecture, ensuring consistency across the codebase.
Collaborate closely with frontend engineers, data scientists, DevOps teams, and product stakeholders.
Take ownership of your development areas, delivering high-quality work with pride and accountability.
Communicate proactively, address blockers, support teammates, and embrace a “can-do” mindset.
Present work clearly and participate constructively in giving and receiving feedback to drive continuous improvement.
Requirements:
5+ years experience
Full Stack experience – Preferred stack - React, NodeJS, Typescript, SQL/NOSQL, Python OR any other full stack experience
Python is a must
Strong Software engineering fundamentals - OOPS concepts, Lazy loading, asynchronous programming
Exposure to ML services is a Plus
Experience building with Agents or AI Applications including RAG, Vector Storage, LLM FineTuning, Multi-Agent Frameworks (LangGraph, etc)
Experience building production level AI Features and going through QA, Deployment, Security for those features
Experience Scaling from AI Ideas to full Production Applications from scratch
For more information – please apply for this job or send your CV directly and I will call you back to provide you with more details.Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Fairfields provides industrial automation and control solutions across various sectors using electrical, electronic and programmable systems. We’re continuously looking into new technologies and trends. We are already working with IoT devices, cyber-security solutions, augmented reality and advanced software design.
As an Apprentice Project Manager, you will be involved in the following:
Support with the management and commercial interface with external customers, suppliers and subcontractors
Track project deliverables and provide regular monthly reports
Support the Engineering Manager, Project Managers and Engineering Teams with the project health and safety lifecycle
Support the Engineering Teams with data gathering, design coordination and technical queries
Support the preparation of cost estimates, budgets and financial tracking
Assist with the contract close process
Assisting with the development and execution of the Project Execution Plan (PEP), including project activities, milestones, resource allocation, SAT/FAT testing requirements
Assist with ensuring that projects are run in accordance with the agreed scope and contract terms
Monitor and maintain the project defined client portals, including drawings, reports, minutes, change logs and technical files
Plan and coordinate site mobilisation and demobilisation to meet project requirements
Attend sites for client meetings, progress assessments and project team support
You will be part of a team installing and maintaining critical infrastructure where you could be involved in:
Flood defence schemes
Aerospace facilities
Moving bridges and structures
Manufacturing facilities
Roller coasters and leisure rides
Pharmaceutical facilities
Training:The Level 6 Apprenticeship programme provides day release to Lincoln Bishop University over 4 years. This enables you to access education up to degree level without the need for a student loan, so you can earn while you learn.
We sponsor you throughout your apprenticeship and in return, you receive a competitive salary which is reviewed annually in line with academic and practical progress. We provide ongoing support and mentoring throughout the programme to ensure you are on track to becoming a qualified Apprentice Project Manager.
Upon completion of your Apprenticeship, you will attain:
BA (Hons) Project Manager
IPMA Level D qualification
Professional recognition with the Association of Project Managers (APM)
The course includes:
An introduction to Project Management
The Business Environment: a strategic approach
Stakeholder Engagement and Communication Management
The Professional Project Manager
Entry Requirements:
Age 18+
A Levels (or equivalent qualifications)
Relevant level 3 qualifications
or relevant prior experience
Also required:
GCSE English and maths grade A*-C/9-4
Be able to demonstrate ICT skills
Ideally, an Engineering or Technology qualification
Training Outcome:Once qualified, you will have the opportunity to progress into a full-time and permanent position as:
Assistant Project Manager
Employer Description:Fairfields are experts in designing and building complex and bespoke industrial control systems and solutions across various sectors using electrical, electronic and programmable systems. We’re continuously looking into new technologies and trends. We are already working with IoT devices, cyber-security solutions, augmented reality and advanced software design.
We are located in Retford DN22 7WF (North Nottinghamshire). You will be expected to attend the office for the duration of your apprenticeship. Therefore, we ask that you live no further than 1 hour from our Head Office.Working Hours :Our core working hours are:
Monday - Friday, 8.30am - 4.30pm or 9.00am to 5.00pm.
20% of your week will be dedicated to off-the-job learning/training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Junior Customer Support Executive Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep leveling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private Medical Insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principals
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday- Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
