During your day-to-day you will support the functions of the school whilst developing your skills as an effective administrator. Your typical daily tasks will include:
Welcome all parents/visitors to the academy ensuring that the appropriate safeguarding processes for internal and external visitors, including the induction to academy facilities, processes for visitors, contractors, volunteers and short term agency staff are adhered to.
Respond to enquiries verbally, in writing and on the telephone within the expected timescales, ensuring consistent cover of the reception area and telephone.
Liaise with students, parents/carers, colleagues, Trust colleagues and external agencies, providing general advice and guidance where appropriate.
Contribute to the planning and development of administrative procedures and systems.
Undertake word-processing and ICT based tasks including operation of relevant equipment and advanced ICT packages.
Organise meetings and take notes, supporting the Headteacher, SLT, PA and HR Advisor and Office Manager as appropriate.
Analyse and evaluate data and information and run reports.
Assist with student first aid / welfare duties, caring for sick students and liaising with parents (or guardians) and colleagues.
Support with the organisation and arrangements for academy visits and events.
Undertake administrative duties, such as reception, filing, and document preparation.
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Adherence to Trust GDPR and Data Protection policies and procedures.
Safeguard & promote the welfare of students through your own actions complying with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, reporting all concerns to an appropriate person as soon as they arise.
Please note: This is a term-time only role and so duration of the apprenticeship will be slightly extended to allow for the education holiday periods.Training:All training will take place in the workplace with visits conducted by a subject specialist Skills Coach to support.Training Outcome:
Permanent role with organisation upon review on completion.
As the school grows to its full capacity, opportunities may arise to progress into other support roles.
Employer Description:Florence is a new secondary academy in Stoke-on-Trent. We opened our doors to our Year 7 founding cohort in September 2024!
Through collaboration with the Local Authority and the DfE's Free School program, Florence has established itself as an important addition to Stoke-on-Trent's educational landscape. From September 2025, staff and students transitioned into our state-of-art facility and will expand each year until reaching full capacity of 1150 students in 2030.
We provide a new opportunity for young people from Stoke-on-Trent to attain the highest standards, accessing state-of-the-art facilities that will support a broad and balanced education.Working Hours :Typical hours will be Monday to Friday 11am to 5pm.Skills: Communication skills,IT skills,Team working,Patience,Professionalism,Calmness....Read more...
Collect, clean, and validate data from multiple internal and external sources
Analyse and interpret complex data sets to identify trends, patterns, and actionable insights
Build and maintain interactive dashboards and reports using Power BI
Write and optimise SQL queries to extract and manipulate data from relational databases
Use Python and/or R to perform statistical analysis, automate processes, and build analytical pipelines
Work with big data tools and platforms to handle large-scale datasets
Present findings clearly to both technical and non-technical audiences
Collaborate with stakeholders to understand data requirements and translate them into analytical outputs
Maintain data quality, documentation, and governance standards
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:DDM Health Ltd is a UK digital health company delivering innovative technology-enabled healthcare solutions. Through its Gro Health platform, it supports people in managing conditions such as diabetes and obesity, working with healthcare providers and the NHS to improve health outcomes.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Maintain an accurate inventory of all business keys with effective tracking and security
Issue and retrieve keys to/from authorised personnel, with detailed records of key assignments
Maintain the security and confidentiality of keys, adhering to company policies and procedures
Address and resolve any key-related issues or concerns in a timely manner
Identify any key-based risks (including financial, reputational or safety related) and flag these to management quickly and in detail
Address and resolve as many customer inquiries and transaction requests as possible during the initial contact
Effectively manage conflict situations and promptly resolve customer concerns, ensuring that any necessary customer adjustments are considered
Receive, sort, and distribute all incoming business post
Prepare and send outgoing post, ensuring the correct labelling and postage
Act as the first point of contact for any post related enquiries, offering support to colleagues across the business
Work with postal and courier services to maintain efficient post deliveries
Redirect phone calls and other communications to appropriate team members or departments when necessary
Generate outbound customer communications, including phone calls and written correspondence, and perform general administrative tasks, ensuring responses are appropriate and tailored to meet the customer's needs and requirements
Adhere to the complaint resolution process, develop mediation skills, and share this knowledge with customer-facing teams to improve resolution rates
Maintain accurate records of key performance indicator (KPI) data and other management information for senior management and teams, ensuring precision in data input and output
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:
Curo regularly advertise Admin clerical roles which will be a great next step
Employer Description:Curo is a not-for-profit housing association and house-builder based in Bath, England, that manages over 13,000 homes and provides care and support servicesWorking Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Enthusiastic....Read more...
Location: Philippines (Remote)Type: Full-timeSalary: 40,000 - 60,000pesos/month (DOE)The Opportunity Hub is an established UK recruitment technology platform that's revolutionizing how companies and candidates connect. Now we need a senior developer to maintain, optimize, and enhance what we've built.As a senior technical maintainer, you'll take ownership of the platform, ensuring stability while implementing strategic improvements. You'll work directly with UK-based founders, making critical technical decisions that affect thousands of users.This isn't about building from scratch - it's about elevating an existing platform to production excellence.Your responsibilities:- Maintain and optimize the Next.js/React frontend and APIs- Manage Prisma ORM schema and database migrations- Implement new features enhancing UX for users- Manage AWS infrastructure- Debug and resolve production issues efficiently- Refactor and improve existing TypeScript codebase for scalability- Integrate advanced features AI-powered- Document systems and establish best practicesRequired Skills- 4-6 years professional development experience with proven senior-level work- Strong Next.js expertise- Strong React proficiency - hooks, context, modern patterns, performance optimization- TypeScript mastery - type safety, interfaces, generics- Prisma ORM experience - schema design, migrations, queries, relations- PostgreSQL knowledge - optimization, complex queries, indexing- AWS services- Security-first mindset - authentication, authorization, data protection- Excellent English communicationCritical RequirementsMust have secure home office setup:- Reliable internet (minimum 25Mbps stable connection)- Backup power solution (UPS or generator)- Dedicated quiet workspace- Professional webcam/microphone for video calls- Backup equipment planSecurity infrastructure mandatory:- VPN usage for all development work- Encrypted hard drives- Secure password management- 2FA enabled on all accounts- Understanding of secure coding practices....Read more...
An exciting opportunity has arisen for a Full Stack Software Engineer to join a growing engineering team developing advanced software solutions for next-generation space missions.
This role offers the opportunity to contribute to the design, development and maintenance of high-quality software systems supporting critical space operations. You will work across the full software stack, developing reliable and scalable solutions within a mission-critical environment.
We are looking for a software engineer with strong full stack development experience and an interest in space technology. Experience within the space sector or adjacent industries such as defence, aerospace, telecommunications, automotive or other high-reliability environments would be highly beneficial.
Key Responsibilities
As a Full Stack Software Engineer, you will:
- Design, develop and maintain scalable backend services using modern programming languages.
- Build dynamic and responsive frontend applications using modern frameworks.
- Design, manage and optimise databases to ensure performance, reliability and data integrity.
- Develop and maintain containerised applications using technologies such as Docker and Kubernetes.
- Support the development and optimisation of CI/CD pipelines to improve software delivery processes.
- Collaborate with multidisciplinary engineering teams to define, design and deliver new software capabilities.
- Troubleshoot and resolve software issues across the full technology stack.
- Participate in Agile development practices, including sprint planning, daily stand-ups and retrospectives.
- Contribute to continuous improvement of software engineering practices, tools and processes.
Essential Experience
The successful candidate will have:
- A degree in Computer Science, Engineering or a related technical discipline, or equivalent practical experience.
- 2+ years experience developing software for mission-critical or high-reliability applications.
- 2+ years experience in full stack software development.
- Strong object-oriented programming experience using languages such as Java, Python or C++.
- Experience developing frontend applications using modern frameworks, ideally React.
- Experience working within Agile/Scrum development environments.
Technical Skills
Experience in some of the following areas would be highly desirable:
- Containerisation technologies including Docker, Kubernetes and Docker Compose.
- CI/CD tooling such as GitLab CI or GitHub Actions.
- SQL databases and data management.
- Git and modern version control workflows.
- Cloud platforms such as AWS or Azure.
- Software security best practices.
- Ground segment software systems.
- Space communication standards including CCSDS or ECSS protocols.
- Space data formats such as SCOS-2000 or XTCE.
Why Apply?
This is an excellent opportunity to join a highly skilled engineering team working on cutting-edge technology within the space sector.
You will have the opportunity to:
- Work on complex, mission-critical software systems.
- Develop solutions supporting future space operations.
- Collaborate with experienced engineers across multiple disciplines.
- Work with modern software technologies across cloud, automation and software architecture.
- Play a key role in the delivery of innovative space programmes.
Additional Information
- Hybrid working available including 9/75 work pattern.
- Flexible working arrangements around core hours.
- Competitive salary package.
- 25 days holiday plus bank holidays, increasing with service.
- Private healthcare and life insurance benefits.
- Relocation support may be available.
- Opportunity to work within a state-of-the-art engineering environment.
Candidates should already hold, or be eligible to obtain, UK Security Clearance to at least SC level.
TT....Read more...
About YouAre you passionate about protecting the environment and making a real difference? Do you enjoy solving complex problems and turning data into meaningful insights? Would you like to work on projects that help safeguard communities and water environments across the UK?If so, read on...This is a great opportunity to join a team focused on tackling the legacy impacts of mining and protecting the environment for future generations.We're looking for someone with a blend of technical knowledge, curiosity and a practical approach to problem-solving. You'll enjoy working as part of a collaborative team of specialists and be keen to develop your knowledge while contributing to meaningful environmental outcomes.We'd love to hear from you if you:Have a degree in an Earth Science-related subject with experience in hydrogeologyAre confident interpreting hydrogeological data and using a range of IT systems and softwareEnjoy solving problems, thinking differently and working through complex challengesCan manage your workload effectively, prioritise competing demands and adapt when priorities changeCommunicate clearly and build positive working relationships with a variety of stakeholdersHold a full UK driving licence and are willing to travel across the UK for site work, including occasional overnight staysAbout The RoleAs part of our team, you'll help support the ongoing development of mine water monitoring and management activities, playing an important role in helping us understand and manage environmental risks associated with historic mining.Working alongside experienced colleagues, contractors and consultants, you'll contribute to projects that protect water environments, support communities and help inform future mine water management strategies.Your responsibilities will include:Working closely with internal teams, contractors and consultants to gather, analyse and interpret data
Supporting the development of strategies to manage mine water in coalfield areas
Providing hydrogeological support across the Coal Mine Water Programme, including the borehole programme
Developing conceptual models to improve understanding of mine water systems
Assessing operational performance and identifying opportunities to improve mine water management approaches
Contributing to the design and development of monitoring networks, abstraction boreholes and solutions to reduce pollution risks from rising mine water levels
Analysing, interpreting and presenting geoscientific monitoring data
Undertaking site visits across the UK to support investigations and manage worksWe're looking for potential as well as experience. If you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you.We don't expect candidates to tick every box. If your experience looks a little different but you believe you can bring value to the role, we'd really encourage you to apply.To find out more about the role, take a look at the job description.Role location: Hybrid workingSchedule:Application closing date: 9th August 2026Sifting date: 10th August 2026Interviews: 21st August 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...
Senior Infrastructure Engineer - Central London £550 - £600 p/d (outside IR35) 3 month initial contract
A leading engineering business is seeking a Senior Infrastructure Engineer to join their team. They are a well-established business about to enter a period of considerable operational change, including merger and acquisition activity, making it an exciting time to join and be part of their journey. Reporting into the Infrastructure Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity, whilst taking a lead on regular site set-ups and supporting infrastructure integration across newly acquired entities. Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Centre on network security
Support software licensing and upgrades
Support data privacy and security audits
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Support M&A activity, including infrastructure due diligence, integration planning and execution
Lead tenant-to-tenant migrations (e.g., Microsoft 365/Azure), ensuring minimal disruption to business operations
Assist with onboarding newly acquired businesses, including network integration, identity consolidation and systems alignment
Requirements:
Strong knowledge of Azure infrastructure management
Strong in network protocols (TCP/IP, DHCP, DNS, etc.); ideally candidates must hold a CCNA/CCNP etc.
Experience with FortiGate Firewalls and Windows Operating Systems
Familiarity with WAN, LAN, VPN and wireless networks
Proven experience supporting M&A activities, including tenant-to-tenant migrations and infrastructure integration
Experience with Microsoft 365 migrations, Azure AD / Entra ID and hybrid environments is highly desirable
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Enterprise Architect – London
£800 - £900 p/d (outside IR35)
3 month initial term, likely to extend
Well-established, highly profitable and rapidly expanding engineering business is seeking an experienced Enterprise Architect to join them on a contract basis. Following a number of recent acquisitions, the organisation has an ambitious growth strategy with plans to acquire 8–10 businesses per year, creating significant demand for a scalable, secure and standardised enterprise technology landscape.
This is a key strategic role within an organisation undergoing major digital transformation, where enterprise architecture will play a critical role in enabling growth, technology standardisation and successful M&A integration.
Reporting to the Group IT Director, you will define and govern the organisation's enterprise architecture, ensuring technology investments align with business strategy, operational requirements and long-term objectives. You'll provide architectural leadership across major initiatives including digital transformation, cloud modernisation, AI adoption, application rationalisation and M&A integration.
Responsibilities:
• Define and maintain the Enterprise Architecture strategy, target-state architecture and multi-year technology roadmap
• Establish architecture principles, standards, governance and Technical Design Authority (TDA) processes
• Lead architecture workstreams across digital transformation and business change programmes
• Drive application modernisation, platform consolidation, integration and technology standardisation
• Lead technology due diligence and integration planning for mergers and acquisitions
• Define enterprise architecture for cloud, infrastructure, applications, data, integration and security
• Develop architecture strategies across Microsoft Azure, Microsoft 365 and enterprise business systems
• Support the adoption of AI technologies, including Microsoft Copilot, Power Platform and automation solutions
• Ensure all solutions are secure, scalable, resilient and aligned with enterprise standards
• Partner with senior stakeholders to shape technology strategy, investment decisions and future architecture
Requirements:
• Significant experience as an Enterprise Architect within a complex enterprise environment
• Proven experience developing enterprise architecture strategies and target-state roadmaps
• Strong knowledge of Microsoft Azure and Microsoft 365
• Experience across cloud, infrastructure, applications, integration, security and data architecture
• Experience delivering large-scale digital transformation programmes
• Strong experience supporting mergers, acquisitions and technology integration
• Knowledge of enterprise architecture governance, Architecture Review Boards and Technical Design Authorities
• Strong understanding of cybersecurity and Secure-by-Design principles
• Experience evaluating AI technologies and enterprise automation solutions
• Excellent stakeholder management, strategic planning and communication skills
• TOGAF certified (or equivalent Enterprise Architecture certification)
....Read more...
Support the further development and maintenance of the Data Warehouse
Ensure compliance with current ISO processes as well as developing them further
Deliver business intelligence solutions to meet a range of requirements within the Weston College Group
Deliver performance and analytical findings across the College to support management at all levels for both curriculum and professional services staff
Support college benchmarking and moderation through modelling of internal data with DfE Performance Measures
Provide training and support to curriculum and professional services staff to maximise their utilisation of college systems and reporting solutions
Support internal quality assurance / audit / compliance initiatives and projects by providing interpretive and analytical feedback in relation to data, systems and performance
Respond to ad-hoc requests, ensuring GDPR & ISO27001 compliance, accuracy and effective delivery
Utilise Azure DevOps effectively
Support and manage the utilisation of Tribal EBS, including security, administration, change management and training to support the College in both the support and compliance aspects of this system
To comply with all College policies and procedures
To carry out such other duties as may be required by the principal commensurate with the grade of the post
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
While there is no guarantee of full-time employment after this apprenticeship, there is potential for a permanent position should the business need allow it
Career progression into roles such as: Data Analyst, Business Intelligence Analyst, Data Scientist
Employer Description:Weston College of Further and Higher Education is a general college of further and higher education in Weston-super-Mare, North Somerset, England. It provides education and vocational training from age 14 to adult. The college provided education to approximately 30,000 enrolled learners.Working Hours :Full-time, day-release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Experience of Excel/data tools,Databases/data structures,Basic programming,Experience of Coding....Read more...
Technical Solutions Architect – London
£750 - £850 p/d (outside IR35)
3 month initial term
Well-established, highly profitable and rapidly expanding engineering business is seeking an experienced Technical Solutions Architect to join them on a contract basis. Following a number of recent acquisitions, the organisation has an ambitious growth strategy with plans to acquire 8–10 businesses per year, creating significant demand for scalable, secure and standardised technology solutions.
This is a key role within an organisation undergoing major digital transformation, where technology architecture will play a critical role in enabling growth, driving standardisation and supporting the successful integration of newly acquired businesses.
Working closely with the Group IT Director and Enterprise Architect, you'll design and assure enterprise-scale solutions across cloud, infrastructure, applications, integration, data and security. You'll provide technical leadership across strategic initiatives including digital transformation, M&A, AI adoption, cloud modernisation and business systems implementation, ensuring solutions are secure, scalable and aligned with the organisation's technology strategy.
This is an excellent opportunity for an experienced Solution or Technical Architect who enjoys working across complex enterprise environments, influencing technology strategy while remaining hands-on with solution design.
Responsibilities:
Design end-to-end technical solutions across infrastructure, cloud, applications, integration, data and security
Produce High-Level Designs (HLDs), Low-Level Designs (LLDs) and technical documentation
Ensure solutions are secure, scalable, resilient and aligned with enterprise architecture standards
Work closely with the Enterprise Architect to deliver target-state architecture
Support Microsoft Azure and Microsoft 365 cloud transformation initiatives
Design integration architectures, APIs and data flows between enterprise systems
Lead technical design for M&A activities, including due diligence, integration and migration planning
Design AI-enabled solutions, including Microsoft Copilot, Power Platform and automation technologies
Participate in Technical Design Authority (TDA) and Architecture Review Boards, providing governance and technical assurance
Identify architectural risks, technical debt and continuous improvement opportunities
Ensure solutions comply with cybersecurity standards and operational best practice
Requirements:
Significant experience as a Technical Architect, Solution Architect, Infrastructure Architect or similar
Proven experience designing enterprise-scale solutions across cloud, infrastructure and applications
Strong knowledge of Microsoft Azure and Microsoft 365
Experience designing secure, resilient and highly available enterprise solutions
Strong understanding of cloud architecture, networking, infrastructure, cybersecurity and systems integration
Experience delivering digital transformation and M&A technology integration projects
Experience designing AI-enabled solutions, including Microsoft Copilot, Power Platform or similar technologies
Strong stakeholder management skills with the ability to translate business requirements into practical technical solutions
Excellent analytical, documentation and problem-solving skills
£750 - £850 p/d (outside IR35)
3 month initial term
Must be eligible to work in the UK
Hybrid (4 days per week in their London office) ....Read more...
Act as first point of contact for IT support requests via phone, email and helpdesk, across all four sites
Log, triage and resolve routine incidents: password resets, account access, printer and hardware faults, software installs
Set up and configure end-user devices (laptops, desktops, handhelds) and peripherals
Escalate more complex issues to the wider IT team with clear, well-documented information
Maintain accurate records of issues, resolutions and equipment in the IT asset register
Support basic user administration tasks (starters, leavers, permissions) under supervision
Assist with routine checks on servers, network equipment and backups
Follow, and help maintain, IT documentation such as setup guides and known-issue logs
Complete all off-the-job training and coursework required by the apprenticeship standard
Training:As part of your apprenticeship, and dependent on your prior attainment and age, you may be required to complete English and Maths Functional Skills, which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.Training Outcome:This apprenticeship is deliberately structured to grow. Depending on your interests and aptitude, a typical progression looks like:
Level 2 (Infrastructure & Systems): supporting servers, network hardware, on-site data centre equipment, and Microsoft 365 / Windows Server administration
Level 3 (Platform & Development): gaining exposure to the Magnex platform - Node.js applications, SQL, Git - assisting with testing, bug fixes and documentation under guidance
Level 4 (Security & Integration): involvement in the company's ISO 27001 security programme, EDI/data integration work (e.g. Tradacoms, EDIFACT), and vendor-facing projects
Where your progress and the needs of the business align, this role can develop into a permanent IT Support, Junior Developer, or IT Systems role on completion of the apprenticeship.Employer Description:Magnavale Limited is a leading temperature-controlled storage and logistics company operating across four UK sites — Chesterfield, Easton, Scunthorpe and Warrington with future expansion planned — supporting the five current businesses within the group. IT is central to daily operations, from warehouse management and EDI trading links with major retailers, to Magnex, our internally developed platform that runs booking, tracking and reporting tools used across the business.
This is a genuine opportunity to learn IT support and software fundamentals inside a live, operational business, with a clear route to grow beyond first-line support as your skills develop.Working Hours :Monday - Friday (Times to be confirmed).Skills: IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Key Responsibilities:
General laboratory duties within a busy manufacturing adjacent laboratory
Assistance with quality control and assurance processes
Assistance with research and development projects
Production environment support as required by the business
Upholding high quality standards for both production processes and laboratory activities
Safe and appropriate usage of laboratory machinery, equipment and materials, including working with high temperatures and heavy machinery
Tests conducted including but not limited to:
Particle size analysis
Mixing, drying and firing
Porosity determination
Firing and drying tests
Mechanical properties testing (CCS, CMOR, HMOR)
Abrasion testing
Entering data and maintaining data integrity, use of computer equipment and computer security
Training Outcome:Potential for a wide range of future career paths at Monocon, including product and process development, product management, sales, production management and product support.Employer Description:Working as part of a small, but busy team in the technical department laboratory of a major refractory materials manufacturer based outside Doncaster, South Yorkshire. The ideal candidate would be a driven and ambitious individual with a keen eye for detail.Working Hours :8am- 5pm Monday to Thursday
8am- 1pm Fridays
Day release for study timeSkills: IT skills,Analytical skills,Team working,Initiative,Physical fitness,Indpendent,Trustworthy and Honest....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Provide first-line technical support to customers and internal users via phone, email and in person.
Diagnose and resolve hardware, software and network issues, escalating where appropriate.
Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices.
Support users with day-to-day IT tasks such as password resets, software installations and account management.
Log and document technical issues and resolutions accurately using the company ticketing system.
Respond to help desk tickets and provide remote support to users.
Provide technical support for Microsoft 365, Azure, Windows Server, Windows 10/11, macOS and associated hardware.
Troubleshoot and resolve technical problems in a timely manner in line with service level agreements.
Maintain inventory records for IT equipment and software licences.
Support the team with ongoing projects, system upgrades and approved technical implementations.
Follow and maintain company IT policies, data protection requirements and cybersecurity best practices.
Keep up to date with developments in IT and cybersecurity relevant to the business and its customers.
Review operational procedures and documentation with a view to continuous improvement.
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team.Employer Description:Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.Working Hours :Monday – Friday, 09:00 – 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,IT hardware/software exposure,Microsoft 365 awareness,Basic networking knowledge,Cybersecurity awareness....Read more...
Provide first-line IT support to colleagues in person, by phone, email and our ticketing system – logging, prioritising and tracking requests
Diagnose and fix routine hardware, software and connectivity problems, and escalate anything more complex
Set up, configure and hand over laptops, desktops, mobiles, printers and other equipment for new starters and projects
Help manage user accounts, access and password resets under supervision, following our security policies
Support our networks, Wi-Fi and cabling across offices and sites, and help roll out upgrades and new systems
Keep the IT asset register and support documentation accurate and up to date
Apply data-security and acceptable-use policies, helping keep JSM's systems safe and compliant
Work safely at all times and follow health & safety appropriate to the task, including when working on different sites
Complete your apprenticeship coursework and build your technical knowledge with our support
Training:
The Apprenticeship is delivered as a weekly day release at our campus in Stratford, E15
Level 3 Information Communication Technician Standard
Behaviour, Skills and Knowledge
Training Outcome:
After successfully completing the apprenticeship there is the possibility to progress onto the Level 4 Network Engineer apprenticeship and secure a role within the organisation
Employer Description:JSM Group brings together three connected businesses – Power, Digital Infrastructure and Advisory – to design, build and connect the infrastructure the country relies on, from concept to connection. As part of our continued growth, we’re on the lookout for an IT Apprentice.
An apprenticeship with us means real responsibility from day one, a nationally recognised qualification, and the support of experienced colleagues who want you to succeed.
Our values shape how we work: we are Personal (human, caring and accountable), Brilliant (better together), Driven (determined and always improving) and known for Sound Judgment (making intelligent, well-reasoned decisions).Working Hours :Monday - Friday, 8.00am - 5.00pm with one hour Lunch )Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Respond to staff enquiries from our Trades personnel, over the phone in person or via email, in a timely manner
Utilise effective diary management skills to co-ordinate and schedule post work inspections for trades colleagues
Record accurate financial details on our IT systems to maintain customer/stakeholder/ contractor information and produce reports and raise purchase requisitions
Conduct a comprehensive data cleanse to ensure accuracy, consistency, and reliability across all reporting systems, including accurate entry of financial data
Remain calm and professional whilst displaying an empathetic attitude as you are dealing with a diverse range of customers
Work with team members to improve service delivery and customer satisfaction
Effectively communicate with departments and colleagues, from all sources either by phone, email, or via request
Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
To comply with policies of Sandwell MBC including: Safeguarding, Health & Safety, Data Protection and Equality and Diversity
Training:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
Training Outcome:
This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator Qualification
However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, between the hours of 8.00am and 6.30pm with a minimum of 3 working days from the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy & understanding,Punctual & reliable,Approachable & helpful,Partnership working,Data Protection Act....Read more...
Provide remote and onsite IT support via phone, email, and ticketing system
Keep customers informed with regular updates on their support requests
Maintain excellent customer service and professional communication
Troubleshoot common hardware, software, and connectivity issues
Install, configure, and maintain Windows laptops and desktops along with MacOS devices and IOS
Assist with Microsoft 365 user administration
Support printers, scanners, and other office peripherals
Support basic networking tasks, including Wi-Fi and connectivity troubleshooting
Perform routine system checks and basic maintenance tasks
Carry out cybersecurity tasks such as antivirus checks and device compliance
Follow company security policies and data protection procedures
Assist with IT projects under the guidance of senior engineers
Document fixes, procedures, and troubleshooting steps in the knowledge base
Participate in team meetings and contribute to continuous improvement initiatives
Learn and develop technical skills through mentoring and training
Demonstrate a willingness to learn new technologies and adapt to changing customer requirements
Training:The apprenticeship training will be delivered through a combination of workplace learning and a day a week during term time of college training. This training will teach you the knowledge, skills and behaviours set out in the Information communications technician standard. Upon completion, the apprentice will receive a level 3 qualification.Training Outcome:Expectancy to move to a full time position at Gather Technology.Employer Description:
At Gather Technology, we exist to deliver exceptional IT services to ambitious businesses that depend on technology to achieve their goals. We offer IT Support, infrastructure projects, software development, and cyber security.
Since 2017, we've built our reputation by providing outstanding customer service, practical technical expertise, and long-term partnerships with our clients. Our growth has come almost entirely through customer referrals - something we're incredibly proud of.
Our head office is based in Yeovil, with additional offices in Aylesbury and London, supporting customers across the UK and beyond. Although this apprenticeship is based at our Yeovil headquarters, you'll be joining a company with a broad reach and opportunities to work alongside colleagues across all three locations.
Working Hours :Full-time.
Monday - Friday, either 8.00am - 5.00pm or 9.00am - 6.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide first-line technical support to users via telephone, email and helpdesk system
Log, prioritise, and manage support tickets, ensuring they are resolved within agreed service levels
Troubleshoot hardware, software, and basic network issues, escalating more complex problems where necessary
Assist with the installation, configuration and maintenance of IT equipment, including laptops, desktops, printers and mobile devices
Support user account administration (e.g. password resets, access permissions, onboarding/offboarding tasks)
Maintain accurate documentation of incidents, resolutions and IT procedures
Assist with routine system maintenance, updates and security checks
Contribute to IT projects and system improvements
Ensure company IT policies, security standards, and data protection practices are followed
Maintain the IT asset registers and track IT equipment inventory
Create and update user guides and/or knowledge base articles
Training:
Apprentice will attend college one day a week
Training Outcome:
A permanent position may be available for the right candidate following successful completion of the apprenticeship
Employer Description:Briar Chemicals has in excess of 70 years of chemical manufacturing heritage and an established reputation for excellence, through continuous improvement, dependability, social & environmental responsibility.
Key highlights of the Briar business
Technical leader in the development and contract manufacturing of some of the world’s most complex chemistry
Established site in excess of 100 acres in Norwich, Norfolk
Dedicated site for product formulation and packaging
Experienced global exporter
Our vision is to cultivate innovative and sustainable solutions through partnerships: meeting the changing needs of a diverse planet.
We have around 250 permanent employees and we invest in our people as believe that they are our greatest asset. We’ll give you freedom to bring your whole self to work and we welcome people who mirror our values. Join a team where our core values of Safety, Integrity, Teamwork and Engagement define who we are, how we work, and what we aspire to be as an organisation.Working Hours :Monday to Friday, Approximately 08:00- 16:15.
The Company operates a flexitime system so start and finish times may vary according to business and personal needs.
Minimum 30 minutes unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Reliable timekeeping,Professional attitude,Interest in IT and technology....Read more...
Job responsibilities
Administration
To have a good understanding of all practice procedures including health and safety, security and confidentiality
Scanning hospital correspondence to patient’s medical record and integrating electronic post into the clinical system
Read coding any procedures, diagnoses, results etc. accurately from correspondence received from secondary care.
Support all staff with IT issues (including printer errors, clinical system issues etc.)
Supporting the Admin Team with C-the-Signs software to help record diagnoses, appointment dates and referrals
Reception
Cover all reception duties including:
Answering the telephone and dealing with patient queries/ booking appointments when required
Processing repeat prescription requests as per practice protocol
Opening/ sorting incoming post
Actioning daily tasks on behalf of the GP
Filing/ pulling patient paper records
Ensure medical record data is up to date and of a high standard including patient name and address
Registering new patients ensuring they are within the practice area
Booking interpreters for appointments that require the interpreting service
Monitoring the prescription email address
Other tasks:
Ensure tea/ coffee/ milk etc. is kept replenished in the staff room using petty cash
To ensure building security through the knowledge of the alarm, doors, windows etc.
Any other tasks given to you by managers
Training:
Business Admin Level 3
The post-holder will participate in any training that the Practice deems necessary as part of your employment. This training may include:
GDPR Awareness
Information Governance
Confidentiality
Safeguarding
Basic life support
SystmOne Clinical System training
Training Outcome:
Potential progression into employment or next level apprenticeship
Employer Description:At Crystal Peaks Medical Centre we take pride in delivering high quality care and run clinics for chronic disease management and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery including joint injections, childhood vaccinations, contraceptive implants and coil fitting.
We have allied professionals working on site delivering counselling and cognitive behavioural therapy (IAPT workers), as well as physiotherapists and our midwife.Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Demonstrate a strong commitment to both workplace and academic learning, successfully completing all apprenticeship requirements, coursework, assessments and examinations
Attend Kirklees College and all training activities as required, maintaining high levels of attendance, engagement and academic performance throughout the programme
Take ownership of personal development by actively seeking opportunities to expand technical knowledge, practical skills and engineering competence
Work alongside experienced engineers to develop the skills required to maintain, fault-find, repair and improve complex manufacturing equipment
Support planned preventative maintenance, equipment inspections, condition monitoring activities and breakdown response activities under appropriate supervision
Learn and apply engineering principles across mechanical, electrical, electronic, automation, fluid power and control systems disciplines
Develop the ability to safely use engineering tools, test equipment, technical documentation and diagnostic systems
Maintain accurate apprenticeship records, training portfolios, maintenance documentation and progress reviews in line with programme requirements
Demonstrate professional behaviours, including reliability, accountability, teamwork, communication, initiative and a positive attitude towards continuous learning
Adhere to all Company Health & Safety, Environmental and Security procedures, maintaining the highest standards of safe working practices at all times
Participate in continuous improvement activities and contribute ideas that improve safety, reliability, quality and operational performance
Training:The role will require time divided between attendance at Kirklees College Engineering Centre (HD1 6AG) and practical on-the-job training at Scientific Games. Following the completion of the training period, the role will gradually transition from a standard day-shift arrangement to align with the existing Engineering shift pattern.Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Our purpose-built, state-of-the-art printing facility in Leeds, West Yorkshire supplies lottery scratch cards to clients in Europe. Working Hours :Day shift 08:30 - 16:45, with a 45-minute break, working days TBC.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Strong work ethic,Self-management skills,Punctuality,Interpersonal skills....Read more...
As an Apprentice, you will work within the Data, Digital, Development and Systems Team. This is a learning and development role designed to give the post holder broad experience of data analysis within a local authority environment.
Working under the guidance of Data Scientists and other experienced colleagues, you will develop the knowledge, skills and behaviours required for the Level 4 Data Analyst Apprenticeship while contributing to real analytical work across the organisation.
You will: Support the provision of a data service by collecting, organising, analysing and interpreting data to help answer questions, identify trends and support evidence-based decision-making.
Develop skills in inspecting, cleansing, transforming and modelling data, ensuring work is accurate, well documented and completed with appropriate attention to detail.
Communicate data findings clearly to technical and non-technical colleagues, helping others understand what the data shows and how it can be used to inform service planning and improvement.
Assist with the production of reports, dashboards and documentation ensuring information is presented in a clear and accessible way.
Key tasks:
Process, prepare and manage data including data collection, cleansing, validation, storage, retrieval and documentation
Work with others to understand data requirements and support the development of appropriate analytical products
Extract data from a range of systems and datasets, then undertake analysis to identify trends, patterns, issues and opportunities for improvement
Use appropriate data analysis, reporting and visualisation tools, which may include Excel, Power BI, SQL or other relevant platforms, to support the creation of reports, dashboards and insight products
Apply critical thinking and objective analysis to help form conclusions that are evidence-based, balanced and able to withstand appropriate challenge
Design and support the production of routine and ad hoc reports, including clear presentational formats suitable for different audiences
Support the translation and sharing of outputs through clear communication, awareness raising and signposting to relevant information
Maintain accurate records of analysis, methods, assumptions and data sources to support transparency, quality assurance and future use
Work towards successful completion of the Level 4 Data Analyst Apprenticeship, including participation in required learning, portfolio development, off-the-job training and any other development required for the post
Adhere to local procedures, particularly those relating to information governance, data protection, data quality, security and responsible use of data
Training:
The training will be provided by Sunderland College
Training Outcome:
Technical specialist
Employer Description:Sunderland is a fantastic, forward-looking, ambitious city undergoing significant transformation and economic regeneration. From the seafront and the city centre, to building locations of national strategic significance, we are creating the very best conditions for our 280,000 residents who live here and those who come to the city to work.
We provide a huge variety of services across the city, currently employing approximately 2,500 people in many roles ranging from gardeners to building maintenance technicians, ICT experts to social workers and many more. At all levels we work together to achieve real change across the city.
Sunderland is one of the few cities in the UK to be situated on the coast, whilst benefitting from easy access to the countryside, a short drive from two international airports, direct rail access to London and less than a twenty-minute drive from Durham and Newcastle.
We have a growing cultural scene. Sunderland Empire theatre attracts high-profile West End productions, and the Fire Station is Sunderland’s premier live music and performance venue. The National Glass Centre, Sunderland Museum and Winter Gardens and Northern Gallery of Contemporary Art are all close to the city centre.
Sunderland is a great place to work. Wherever you’re coming from, you’ll discover a place – and people – that will make you feel at home.
Working Hours :Working pattern to be agreed with line manager (flexible working may be available).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Time management....Read more...
Initial role will include preparation and entry of bookkeeping data into accounting software
Preparation of VAT returns & CIS submissions
Preparation of weekly / monthly payroll submissions
Prepare and maintain timely and accurate financial reporting for example, audit documentation or control account reconciliation often to tight deadlines
Co-ordinate accounting and finance input from colleagues and peers
Apply professional scepticism to identify and evaluate what information is missing or incomplete and takes steps to obtain it
Help to identify key accounting risks and assist in implementing design strategies to mitigate them
Communicate and present accurate and timely data to stakeholders, on an ad hoc and regular basis, using an appropriate channel to meet deadlines
Use financial digital and technology systems and processes to support the delivery of accurate and timely financial and accounting information
Deliver accounting activities taking account of confidentiality, reputational risks and data security
Undertake Continuous Professional Development by keeping up to date with relevant statutory obligations and procedural best practice
Collaborate with people both internally and, or, externally at appropriate levels with a view to deliver a service that meets customer’s needs with a commitment to professional and ethical standards, for example, professional code of conduct and duty of confidentiality as appropriate
Consult stakeholders to inform important business decisions and make recommendations to key stakeholders
Undertake monthly and year end reporting of financial and accounts information. This will include the timely collation of data from a range of sources, including both predictable routine finance and accounting data requirements and unexpected requirements
Complete and maintain financial and accounting records including the timely collation of routine and specialised data from a range of sources. For example, different functions within one organisation, or a range of external clients if operating in practice.
The candidate will eventually be exposed to accountancy and accounts preparation, but our tried and tested training programme will always start by learning bookkeeping first as it’s the foundation of knowledge.Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete AAT Level 4 Diploma in professional Accounting, role scenario assessment, a portfolio of evidence, Q and A. to achieve Professional accounting technician level 4 apprenticeship.Training Outcome:
Progression internally and support to complete higher accounting qualifications. A long career in a fast-expanding firm
Employer Description:This is a fantastic opportunity to join an exciting and ambitious accountancy practice in Solihull experiencing a strong level of growth both organically and through a recent acquisition. We provide accountancy and various financial services across our client base of small to medium sized enterprises.Working Hours :9:00am- 5:00pm Monday- Friday
1 hour unpaid lunchSkills: Communication skills,Attention to detail,Number skills,Team working,Willing to learn,Word,Excel &Outlook experience,Good attitude,High work ethic,Positive and motivated,Friendly and Approachable....Read more...
This is an exciting apprenticeship opportunity for a technically curious individual to join Vertex's Technical Services & Innovation team.
You will work closely alongside the Technical Services & Innovation Director, learning and contributing to the design, development, and maintenance of the digital systems that power Vertex's operations.
This role is not just about writing code — it is about understanding how systems connect, how businesses use technology, and how smart automation can transform the way a company works. Over time, you will develop into a confident digital systems practitioner with hands-on experience across a broad technology stack.
Key Responsibilities
As a Digital Systems Engineer Apprentice, your day-to-day work will include:
Shadowing and supporting the design, development, and maintenance of internal business systems
Assisting with API integrations between platforms and third-party services Contributing to web based tools and internal applications using HTML, CSS, JavaScript, jQuery, and Python
Supporting database work including querying, reporting, and data management (SQL)
Assisting with UI/UX design for internal tools and dashboards
Supporting cloud infrastructure tasks across AWS and Microsoft Azure
Working with GitHub for version control, code reviews, and collaborative development
Assisting with Google Workspace administration and integrations Exploring and implementing AI integrations to support business processes
Documenting systems, processes, data flows, and dependencies
Supporting process redesign and simplification initiatives across the business
Taking increasing ownership of smaller components and tasks as skills develop
Adding new users and managing users through system and communication channels
Training:15 months. Delivered remotely, includes 13 days of virtual workshop delivery.
Candidate will achieve Digital Support Technician Level 3 (AI Support & Productivity Technician):
Digital Workplace, Data & AI Foundations
Digital Systems, Applications & Stakeholder Productivity
AI-Enhanced Helpdesk, Troubleshooting & System Maintenance
Cyber Security, Data Protection & Risk Management
AI, Continuous Improvement & Digital Transformation
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Vertex is a leading Building Services company based in London, delivering high-quality mechanical, electrical, and public health engineering solutions. Our Technical Services & Innovation department drives the digital backbone of the business — from bespoke internal tools and system integrations to data flows, automation, and AI-powered solutions. Working Hours :Monday - Friday, 8:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Motivated,Tech Savvy,Curious about AI,Coding,Programming,Proactive....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licences
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view to business improvement and operational efficiency
Tracking the latest IT security innovations and keeping abreast of the latest cybersecurity technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
At Vanaways, we're continually building and improving our own internal software systems to streamline business processes, automate manual tasks and enhance the customer journey.
As part of the IT team, you'll have the opportunity to work alongside our Software Developers, gaining exposure to real software projects.
Depending on your interests and skills, you may become involved in areas such as:
Software testing and quality assurance
Identifying bugs and assisting with troubleshooting
Gathering requirements from internal departments
System implementation and user training
API integrations and automation
SQL databases and reporting
Power Automate and workflow automation
Internal web applications and business systems.
This role is ideal for someone who enjoys solving problems, has a passion for technology and wants to build a long-term career within a growing technology-focused business.
Key Responsibilities:
Provide first and second-line IT support to colleagues across the business.
Configure, deploy and maintain Windows devices and mobile technology.
Support Microsoft 365, Microsoft Entra ID, Intune and Autopilot.
Troubleshoot hardware, software, network and connectivity issues.
Manage user accounts, security settings and endpoint protection.
Support telephony, printers and meeting room technology.
Maintain IT assets, documentation and system records.
Assist with employee onboarding and offboarding.
Work with suppliers and internal teams to resolve technical issues.
Support system upgrades, software deployments and IT improvement projects.
Promote security, data protection and compliance best practices.
Training Outcome:For candidates with an interest in programming or software engineering, this role offers a genuine opportunity to develop those skills. As your experience grows, there is potential to progress into a Software Developer position, making this an excellent opportunity for someone looking to build a career in either IT infrastructure or software development.Employer Description:Vanaways is one of the UK's leading retailers of brand-new vans, supplying thousands of vehicles to customers across the UK every year. Technology is at the heart of our business, enabling our sales, customer service and operational teams to deliver an exceptional customer experience.As we continue to grow, we're looking for an enthusiastic and motivated IT Support Executive to join our expanding IT team. This is an exciting opportunity to work with modern cloud technologies, support a fast-paced business and contribute to innovative software projects that are transforming the way we operate.Working Hours :Monday to Friday, exact hours to be agreed between the apprentice and manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
