What you’ll do:
Manage all elements of your apprenticeship, (including tracking and achieving the off the job element) in line with quality and timescale requirements to achieve the apprenticeship programme
Support the sourcing of products, services and works by raising purchase orders and task orders accurately and on time, resolving supplier and invoice queries promptly
Maintain accurate, up-to-date supply chain records
Support supplier and subcontractor onboarding, vetting and compliance activities in line with company and SHEQ requirements
Communicate effectively with suppliers, subcontractors and internal stakeholders, providing administrative support and escalating issues where appropriate
Assist with continuous improvement activities whilst successfully completing all apprenticeship learning, assignments and assessments
Follow internal processes and escalate issues where required
Training:
Online weekly interactive sessions
Training Outcome:
You will off-board this apprenticeship as a Supply Chain Assistant
Employer Description:Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region. Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands. Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day. By joining us you will be part of a growing organisation that positively embraces customer and community aspirations. If this sounds like you, it would be great to hear from you.Working Hours :Monday to Friday, 37 hours a week.Skills: Communication skills,IT skills,Administrative skills,Team working....Read more...
Apprentice Office Administration Assistant We are looking for a motivated apprentice to join our office administration team.
This is an excellent opportunity to gain hands-on experience in a fast-paced environment supporting day-to-day business operations, customer service, and administrative functions.
Key Responsibilities:
Assist with general office administration tasks, including filing, data entry, and document management
Support customer enquiries via email and telephone, ensuring a professional and timely response
Help process sales orders, quotations, and service requests
Assist with maintaining accurate records across internal systems
Provide support with invoicing, purchase orders, and basic finance administration
Assist with scheduling, bookings, and coordination of internal activities
Learn and follow company procedures, including quality and compliance standards
Support the wider team with ad hoc administrative tasks as required
Requirements:
Reliable, punctual, and willing to learn
Good attention to detail and organisational skills
Strong communication skills, both written and verbal
Basic IT skills (Microsoft Office/365 preferred)
Ability to work as part of a team
Interest in business administration and customer service
What We Offer:
Structured training and development
Exposure to a wide range of business operations
A supportive team environment with opportunities for progression
Training:Level 3 Business Administrator.Training Outcome:Fully qualified Level 3 Business Administrator.Employer Description:Established in 1964 as a small family business, Denward Manufacturing Ltd specialised in the manufacture of Crown Stamped precision weighing equipment used day to day in community pharmacies.
Over the years our understanding of change within the healthcare market has helped our business develop and move from strength to strength now supplying some of the largest pharmacy chains and healthcare organisations throughout the UK.
Ensuring we maintain the qualities found in a family owned and run business, Denward strives to provide a one stop solution for healthcare professionals, offering competitive products and services supported by excellent customer service and great prices.
Continuous product development, improvement to our manufacturing processes, the introduction of new services and our ability to warehouse stock has seen our supply chain increase to include the NHS, Universities, Laboratories, Dispensing Doctors, Care Homes, Dentists and Veterinarians.
We offer product without any geographical restraints and with the help of our Web Site we now supply various healthcare communities throughout Europe and the Rest of the World.
The recent introduction of our own internal Quality System ensure we conform to all aspects of BS EN ISO9001:2015 International Standard for Quality, as well as other applicable requirements.
Mission Statement
Using the qualities found in a family owned and run business we strive to provide a one stop solution for Community Pharmacy and healthcare professional’s alike offering competitive products and services backed up with unrivalled flexibility and customer service.Working Hours :Monday to Friday 08:30 to 17:30.Skills: Good communication,Confident,Friendly....Read more...
The Patient Services Administrator Apprentice will support the day-to-day administrative and reception functions of Neasham Road Surgery, helping to deliver an efficient, professional, and patient-focused service. Working as part of a busy GP practice team, the apprentice will assist patients, support clinical and administrative staff, and develop key business administration and customer service skills within a healthcare environment. The role will involve handling confidential information, maintain accurate records, and ensure patients receive a positive experience when accessing practice services.
Key Duties & Responsibilities:
Welcome patients and visitors to the surgery in a friendly, professional, and respectful manner
Answer telephone calls and respond to patient enquiries, directing requests to the appropriate member of staff
Support appointment booking, cancellations, and patient registration processes using practice systems
Maintain accurate patient records and update information in line with NHS and practice procedures
Assist with processing repeat prescription requests and administrative correspondence
Manage incoming and outgoing emails, post, scanning, filing, and document management tasks
Support clinicians and administrative staff with routine administrative duties
Handle confidential patient information safely and in accordance with data protection requirements
Assist with processing referrals, test result communications, and other patient-related administration
Support the practice in maintaining accurate records and completing routine data entry activities
Help patients access online services, where appropriate, and provide guidance on practice procedures
Work collaboratively with colleagues to ensure the smooth running of reception and administrative services
Skills & Experience Gained:
Healthcare administration and patient services experience
Use of clinical and administrative IT systems
Professional communication with patients, clinicians, and external healthcare providers
Understanding of confidentiality, GDPR, and information governance within healthcare
Customer service and reception skills in a busy GP practice environment
Organisation, prioritisation, and time management skills
Experience maintaining accurate records and managing sensitive information
Understanding of NHS primary care services and healthcare administration processes
Ideal Candidate:
This role is suited to someone who is:
Friendly, approachable, and professional
Reliable and willing to learn
Organised and able to manage multiple tasks
Comfortable communicating with a wide range of people
Able to work effectively as part of a team
Respectful of confidential and sensitive information
Confident using computers and willing to develop digital skills
Able to remain calm and professional in a busy healthcare environment
This apprenticeship provides an excellent opportunity to gain valuable administrative experience within a patient-centred healthcare setting while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Learning & Skills, Darlington.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship Learner could lead to:
Full time employment and / or Business Administration Level 3 Apprenticeship
Employer Description:Neasham Road Surgery is a modern, purpose-built GP practice located on the corner of Neasham Road and Smithfield Road in Darlington. The practice provides a wide range of primary healthcare services to more than 12,500 patients within the local community and works closely with other GP practices across Darlington to deliver high-quality, accessible healthcare services.
The surgery is committed to delivering compassionate, patient-centred care that supports the health and wellbeing of its community. The team strives to provide healthcare services with professionalism, respect, integrity, and a focus on achieving positive health outcomes for all patients. Neasham Road Surgery offers a welcoming and inclusive environment, with on-site parking including disabled spaces, wheelchair-friendly access, nearby public transport links, and a local pharmacy situated close to the practice.
The practice is built around core values of Compassion, Excellence, Accessibility, Partnership, Improvement, and Integrity. These values guide the way staff support patients and work collaboratively with healthcare professionals and the wider NHS community to deliver the highest standards of care.
As a Patient Services Administrator Apprentice, you will become part of a dedicated team committed to providing excellent customer service and ensuring patients receive the support and care they need when accessing healthcare services.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Supporting sales and marketing activities such as organising events and managing social media
Working closely with the directors as their personal assistant
Answering telephone and providing customer service in a professional manner
Manage diary and bookings
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Exercises proactivity and good judgement in handling customers, suppliers and staff
Builds and maintains positive relationships within the head office team and across the organisation
Provide general finance and office support as required
Produces accurate records and documents including emails, letters, files, payments, reports and proposals
Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations
Understands the organisation's processes, e.g. making payments or processing customer and supplier data
Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365 etc.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Deals with customer payments and receipts
Scanning and filing of purchase invoices and purchase orders in a precise and timely manner
Supporting and managing projects as required
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration.Training Outcome:Possibility to progress onto a permanent full-time role for the right person. Employer Description:LiveWell Health is the leading provider of health and wellbeing services across the UK and Europe. We offer a wide range of services, including mobile recovery hubs, advanced massage therapies, physiotherapy, fitness and nutrition programs, and corporate wellbeing solutions. Our highly qualified team works with individuals, businesses, and top athletes to deliver expert care, using advanced techniques and tailored programs for optimal health and performance. Experience the LiveWell difference! Working Hours :9am till 5pm Monday, Tuesday, Thursday and Friday with 30-mins lunch unpaid.
Wednesday 6-hours per week for off the job learning and college attendance.
Total 36-hours per week.
Maybe some occasional evening or weekend work to support events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Confident,Friendly....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 24-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, Monday - Sunday, between the hours of 7am - 10pm, evening and weekend shifts.Skills: Team Working,Organisation Skills....Read more...
Trained to perform routine non-invasive tests, ensure patient safety and interpret results
Trained to support senior colleagues with the clinical analysis of data
Trained to fit and remove ambulatory monitors including Cardiac or Respiratory event monitors as required
Trained to undertake advance electrocardiographic or respiratory techniques
Deliver appropriate and individualised patient care at all times; provide information to patients on outcomes of clinical procedures and next stages of care
Maintain clinical documentation and databases; participate in the provision of data for statistical analysis
Trained to set up and the safe use of expensive complex medical equipment used during investigations
Trained to undertake simple fault remedy, cleaning and maintenance of recording equipment and other equipment
Ensure a safe and clean environment is maintained at all times
Training:Level 2 Healthcare Science Assistant Standard
Including a Level 2 BTEC Diploma in Healthcare Science
Blended delivery incorporating online classes and face to face assessment in the workplace
Inputs delivered one day per week for first 4 weeks followed by bi-weekly inputs
Training Outcome:
Band 3 cardiographer
Band 4 cardiographer
Level 4 Healthcare Science Assocaite Standard (including a Level 4 BTEC Diploma in Healthcare Science)
Employer Description:Guy’s and St Thomas’ NHS Foundation Trust is a major specialist centre for cardiothoracic services and provides a wide range of diagnostic tests and treatments. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.Working Hours :Monday to Friday, 9.00am to 5.00pm.
May work early shift, 8.00am to 4.00pm.
Cross-site working to be expected.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector
Employer Description:Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.Working Hours :Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Manage multiple tasks at once,Confidence,Professional phone manner,Positive, can-do attitude,Keen to engage and learn,Reliable and punctual,Curiosity for Technology,Microsoft Office Package Skill....Read more...
Main Duties:
Contribute to the delivery of care and clinical activity in accordance with agreed plan of care and appropriate policies, procedures and protocols of ward / department
Report any alteration in patients’ / client’s condition including the initiation of emergency action to the qualified clinical nurse
To be aware of spiritual, cultural and religious needs of patients and to ensure care provided is particularly sensitive to those needs
Collect specimens of urine, faeces, or sputum as directed by qualified clinical nurse, ensuring its safe storage / transport or disposal as appropriate
Training:
To undertake the Senior Healthcare Support Worker Level 3 qualification whilst on programme. There will be "off the job learning each week" and the programme will take approximately 24 months to complete
All training will be provided in-house at the Trust
Training Outcome:After successful completion of this apprenticeship, you will continue to work as a healthcare assistant. Further career progression could be offered, such as student nursing associate (Level 5 foundation degree).Employer Description:Sandwell & West Birmingham NHS Trust employs over 8000 staff. We understand that work is only one part of life. We are committed to helping our colleagues achieve the best possible work/life balance. We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it.Working Hours :Shift pattern working is required including some evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
During your time as a Teaching Assistant Apprentice you will undertake education support duties and assist the class teacher in the day to day needs of the pupils in their care, to enable the teacher to implement the curriculum and respond to the pupils’ needs.
Your day to day duties will include:
Support pupil learning through the delivery of specific learning programmes, setting high expectations whilst encouraging their independence and building their confidence
Promote inclusion, encouraging pupils to interact and work collaboratively
Work with the SENCO and other teachers to assess the needs of individual children, contribute to and implement Individual Education Plans
Adapt and develop resources for EAL and SEND pupils, ensuring their safety and enabling them to access the curriculum
Assist with follow-through for related services (speech / language / physical therapy etc.)
Mentor students on a 1:1 and group basis, as well as planning and leading a series of booster and intervention sessions to tackle difficult topics
Observe, record and feedback information on pupil performance
Assist in creating materials for curriculum delivery and display boards
Assist with whole class teaching
Use strategies, in liaison with the teacher to assist in behaviour management and to support pupils in their learning objectives
Assist pupils' achievement outside of the classroom, e.g. computer lab, library Support all vulnerable children and act as Key Worker to students with Special Educational Needs and Social, Emotional and Behavioural Difficulties
Work with students on an individual and/or small group basis, in and out of lessons
Plan and implement strategies for students on the Pastoral Support Programme, ensuring students adhere to accepted behavioural norms
Develop resources for students with SEN
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Teaching Assistant Qualification (All learning is delivered online / remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Pass the level 3 qualification and hopefully a permanent role. Employer Description:Ark Victoria Academy is a high performing academy across all key stages, providing pupils with a unique journey in their education through the curriculum, personal development programme, student experience offer and the vast range of opportunities that we are able to provide as an all-through academy. 73% of all grades awarded at GCSE 2023 are grade 4 and above, against a national figure of 68%. 67% of students gained a grade 4 or above for English and maths. At KS2 82% of pupils gained the expected standard in reading, writing and maths, against a national figure of 59%. 87% of our pupils achieved the expected standard in reading and 85% in maths. Our provisional P8 score of +0.55, which based on last year's results would place us in the top 20%.Working Hours :Monday - Thursday 8.00am - 3.45pm and Friday 8.00am - 3.30pm (term-time only) with 36 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Why work for New Venture Care Ltd
No previous experience is required just kindness, reliability, and a genuine desire to care for others.
Full paid training and a comprehensive induction will be provided, so you’ll be confident and supported from day one.
Flexible shifts which include weekday / weekend / daytime. This is a Night Support Worker role so hours will be varied and flexible and change from week to week.
You will get a FREE uniform, paid induction and refresher training (including Care Certificate).
As a Healthcare Assistant / Care Worker, you’ll visit people in their own homes and help them live safely and independently.
Key Responsibilities:
Offering companionship and emotional support
Helping with meal preparation and household tasks
Supporting with medication reminders or administration
Assisting with mobility and attending appointments
Promoting independence and dignity at all times
Who you will be:
Someone who has kindness at their core with a genuine passion for helping others
Someone who consistently demonstrates a caring and compassionate attitude
Must have right to work in the Uk
Driving licence preferred but not essential
Someone with good teamwork skills who will work closely with the care team and management in a safe and supportive environment
Training Outcome:There is the possibility for ongoing employment and progression for the applicant on successful completion of the apprenticeship.Employer Description:At New Venture Care Ltd, our Home Care service is built around the individual needs of the elderly and vulnerable adults across West Sussex, Bristol, Gloucestershire and surrounding areas. We provide compassionate, person-centred support that enables people to remain independent while feeling safe, respected and comfortable in their own homes. Our focus is on delivering reliable, high-quality care that promotes dignity, choice and wellbeing every day.
New Venture Care offers trustworthy and reasonably priced Care Services. Staff guarantees individualised attention for all health-related needs to ensure that all their patients are as comfortable as possible they provide comprehensive home care services, live in care & supported living.Working Hours :Week 1 - 4 days, Week 2 - 3 days with work-based learning, 8 hour shifts. Exact working pattern to be confirmed equating to minimum 30 hours per week.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience,Reliability,Flexible,Caring,Personable,Friendly,Compassionate,Likeable,Confidence....Read more...
As an Accounts Apprentice, you will work alongside experienced accountants and learn a wide range of skills, including:
Preparing accounts and financial records
Bookkeeping and data entry
Assisting with VAT returns
Using accounting software
Supporting clients with day-to-day queries
General administrative duties
Developing an understanding of tax and accounting principles
Full training towards AAT levels and support will be provided throughout your apprenticeship
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting
You will attend training provided by Coventry and Warwickshire Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD
Training Outcome:If you are looking to start a rewarding career in accountancy and are keen to learn, we would love to hear from you.
A permanent role within the business with career progression and the opportunity to complete AAT Level 3.Employer Description:Paul Beech & Company Ltd is dedicated to delivering a personal, client-focused service.
The firm has built a strong reputation for providing professional accountancy, tax, and business advice to both business and personal clients.
Working with a diverse range of clients across various industries and sectors, Paul Beech & Company Ltd supports businesses of all sizes—from sole traders and start-ups to partnerships and established limited companies.
In addition to providing essential accountancy and compliance services, the firm offers practical advice to help businesses grow and succeed. Whether clients require strategic business guidance or specialist tax planning, Paul Beech & Company Ltd is committed to helping them achieve their financial and commercial goals.Working Hours :Monday to Friday between 9.00am-5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
This is more than an apprenticeship.
It is an opportunity to help shape how a modern parish council communicates, engages and connects with its community while gaining valuable experience, professional qualifications and a strong foundation for a career in communications, marketing and public service.
What the role involves:
Digital Communications & Content Creation
Create engaging content for the council's social media channels
Produce graphics, short videos and promotional content using Canva and similar digital tools
Assist in developing a consistent council brand identity and tone of voice
Monitor social media messages and comments and escalate matters where appropriate
Support a full council branding project
Develop and maintain a branding guide
Support the creation of newsletters and promotional materials
Photograph community events and council projects where appropriate
Website & Online Information Management
Update the council website with news, events, consultations and announcements
Ensure website content remains accurate, accessible and up to date
Upload agendas, minutes and statutory documents
Support accessibility compliance and good digital practice
Assist with digital campaigns supporting consultations, surveys and local events
Promote community projects, initiatives and local organisations
Support community engagement activities both online and in person
Help identify new and innovative ways to reach residents
Gather resident feedback and engagement insights
Governance & Administrative Support
Maintain structured electronic filing systems
Support document management and records organisation
Assist with general administrative duties
Key Responsibilities – Apprenticeship Specific
Complete all apprenticeship training requirements
Attend SGS College learning sessions
Participate in reviews and assessments
Build a professional portfolio of work
Apply learning to live council projects
Working Relationships: The postholder will work closely with:
Chief Officer/Clerk (Line Manager)
Parish Councillors
Residents
Community Groups
Local Organisations
Contractors and Suppliers
Training Provider (SGS College)
Training:
Attend South Gloucestershire and Stroud College
Face to face delivery in the classroom
Assigments will be set at the end of each term that will sit and form part of the portfolio
There is a test at the end of each module to ascertain learner understanding before assigments are set
Training Outcome:Following successful completion, apprentices can progress into roles such as:
Digital Communications Assistant
Marketing Assistant
Communications Officer
Social Media Officer
Digital Engagement Officer
Community Engagement Officer
Employer Description:Almondsbury Parish Council serves the communities of Almondsbury, Easter Compton, Hallen, Cribbs Causeway, Hortham and surrounding areas. The council works to improve the quality of life for residents through:
Management of community facilities and assets
Supporting local events and initiatives
Representing community interests
Maintaining public spaces
Delivering local projects and services
Working with residents, voluntary organisations and partners
The council is committed to improving communication and engagement with residents through modern digital channels and innovative community outreach.Working Hours :Attend college 1 day per week.
Monday - Friday, 30 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Experience using Canva,Experience using Adobe Express,Creating social media content....Read more...
Understand and follow internal policies and procedures, including any complaints processes and digital media policies
Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery
Understand and uphold appropriate legislation and regulatory requirements
Use systems, equipment and technology to meet the needs of the customers
Monitor customer service levels
Establish facts that enable the creation of a customer-focused experience and appropriate response
Build trust with a customer
Understand the products or services that are available from the organisation and keep up-to-date
Use appropriate communication methods, depending on the task and environment
Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications
Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions
Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the business’s brand
Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and the business
Demonstrate patience and calmness
Understand the customer’s point of view
Use appropriate signposting or resolution to meet customer needs and manage expectations
Maintain informative communication during service recovery
Take ownership of keeping service knowledge and skills up-to-date
Consider personal goals and propose development opportunities
Act on and seek feedback to develop or maintain personal service skills and knowledge
Frequently and consistently communicate and work with colleagues in the interest of helping customers efficiently
Treat customers as individuals to provide a personalised customer service experience
Demonstrate personal pride in the job through appropriate dress and positive and confident language
Take ownership from the first contact and then take responsibility for fulfilling the promise to the customer
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Functional skills if required
Training Outcome:
We have trained a number of apprentices - all of whom have been offered full-time jobs on regular pay
We are passionate about the development of our apprentices beyond the apprenticeship programme
We have an apprentice who has been trained as a Healthcare Assistant and will be commencing a Nursing Associate Course
Other apprentices are continuing to develop their skills and competencies within the practice
Employer Description:We are a GP Practice which looks after the health needs of a 9500 patient population.Working Hours :Monday- Friday (hours are negotiable)
Practice is open 08:00- 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Assist in the integration of children with special needs into mainstream education
Facilitate pupil’s development and skills in the use of resources including IT
Plan and organise activities for children and support teachers in the completion of assessments and other pupil records
Encourage pupils to interact with others and engage in activities led by teachers
Attend training and staff meetings
Track the progress of pupils using available data; monitoring the impact of interventions and share this with the SENCO Team and other professionals
Support EHCP pupil’s as their keyworker and update paperwork accordingly
Other general duties and tasks that may be reasonably requested by the Head Teacher
Training:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
Training Outcome:
This apprenticeship is a fixed term 18 - 21-month contract, and at the end you will gain a Level 3 Teaching Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday, Tuesday, Thursday, Friday - 8.20am - 3.05pm and Wednesday - 8.20am - 4.05pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Manual Handling,Data Protection,Client Confidentiality,Respect for others,Empathy,Safeguarding,Flexibility,Resilience,Adaptable....Read more...
Job Purpose:
The Procurement & Supply Assistant supports the purchasing and supply chain activities of JDR Products Ltd, ensuring goods and services are sourced, ordered, delivered, and recorded efficiently. The role combines day-to-day operational responsibilities with structured learning through a 15-month apprenticeship programme.
Key Responsibilities
Purchase Order Management – Create, process, and track purchase orders, ensuring accuracy and compliance.
Supplier Communication – Liaise with suppliers to obtain quotations, confirm delivery schedules, and resolve any issues.
Invoice & Delivery Tracking – Match invoices to purchase orders, check delivery notes, and resolve any discrepancies.
Stock & Inventory Support – Assist with stock checks, replenishment, and monitoring supply levels.
Data & Record Keeping – Maintain procurement records, contract files, and supplier databases.
Market & Supplier Research – Research suppliers, pricing, and market trends to support purchasing decisions.
Compliance & Policy Adherence – Follow procurement policies, ethical standards, and audit requirements.
Cross-Team Collaboration – Work closely with Finance, Operations, and Warehouse teams to support supply chain activities.
Training:An apprenticeship includes regular specialize training with a training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There will be an opportunity for a full time role in the Purchasing Department.Employer Description:JDR Products Ltd is a leading aluminium manufacturer based in Nuneaton, supplying high-quality products to customers across the engineering, automotive, construction, and manufacturing sectors. Renowned for precision engineering, dependable service, and a customer-focused approach, the company is committed to delivering excellence through continuous improvement, innovation, and quality. JDR Products Ltd also operates two specialist brands, RapidGB and TruDomes, further expanding its expertise and product offering.Working Hours :Monday - Thursday, 9:00am - 5:00pm.
Friday, 09.00 - 2:00pm (protected off-the-job apprenticeship training time is included within the working week).Skills: Good communication skills,Excellent attention to detail,Strong organisation skills,Strong time management skills,Numeracy and IT skills,Strong teamworking skills,Positive attitude,Willingness to learn & develop....Read more...
An opportunity has arisen for a Warehouse Operative / Counterbalance Forklift Driver to join a well-established company offering warehousing, pick-and-pack, and distribution services for ecommerce and retail businesses.
As a Warehouse Operative / Counterbalance Forklift Driver, you will be responsible for the safe handling, storage and movement of goods while supporting efficient warehouse operations.
This role offers a salary of £27,180 and benefits. Internal training will be provided for VNA (Very Narrow Aisle) licence.
You will be responsible for:
* Operating warehouse equipment safely and in line with company procedures.
* Loading, unloading and moving stock within the warehouse.
* Using forklift trucks, pallet trucks and other material handling equipment to transport goods.
* Picking, packing and preparing customer orders for dispatch where required.
* Carrying out goods receipt checks, load inspections and stock counts.
* Using RF scanners and warehouse systems to manage inventory accurately.
* Ensuring inbound and outbound goods are accurate and reporting any damaged or incorrect items.
* Completing routine equipment inspections and reporting any faults.
* Maintaining a clean, organised and safe working environment.
* Following health and safety, quality and hygiene procedures at all times.
What we are looking for:
* Previously worked as a Warehouse Operative, Forklift Driver, Warehouse Assistant, Warehouse Operator, Warehouse Technician, FLT Driver, Counterbalance Forklift Driver, Forklift Truck Driver, Warehouse FLT Operative, Forklift Operative, Materials Handler, Goods In Operative, Goods Out Operative, Warehouse Worker, Warehouse Picker, Forklift Operator or in a similar role.
* A valid Counterbalance (CB) Forklift Licence is essential.
* Confidence operating material handling equipment safely.
* Ability to carry out stock control, order picking and goods handling duties.
* Reliable, flexible and able to work effectively as part of a team.
Shift:
* Monday to Friday: 9:00am - 6:00pm.
This is an excellent opportunity for a Warehouse Operative / Counterbalance Forklift Driver to join a respected organisation and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role overview:
As an Accounts Apprentice, you will support the finance team with basic bookkeeping, invoice processing, and maintaining accurate financial records.
You will use accounting software QuickBooks, while gaining hands-on experience and completing relevant training.
This role offers a strong introduction to finance and the opportunity to develop essential skills within a supportive team.
Responsibilities:
Bookkeeping Support: Assist with daily bookkeeping tasks, including accurate data entry and the maintenance of up-to-date financial records
Accounts Payable: Support the accounts payable process by verifying invoices, processing payments, and ensuring supplier information is accurately recorded
Accounts Receivable: Support the accounts receivable process by raising invoice, and ensuring customer information is accurately recorded
Accounting Systems: Utilise accounting software QuickBooks, and other relevant tools to manage and update financial information
Payroll: Support the payroll process by collating information and data input to company templates
Staff Expenses: Support the expense process by collating information and data input to company templates where required
Financial Reporting: Help prepare financial reports, claims and support basic month-end closing activities to ensure timely and accurate financial updates
Training & Development: Participate in ongoing training to build knowledge of core accounting principles, procedures, and best practices
Team Collaboration: Work collaboratively with team members on various tasks and projects, contributing to a positive and supportive working environment
Key Qualities:
A genuine interest in building a career in accounting or finance
Training:Accounts or Finance Assistant Level 2.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels.Employer Description:We offer a whole person approach to supporting women which is trauma informed and can be accessed directly by women themselves and / or through a referral: We can help with : Mental health issues and general health and well-being Money Advice / Debt and wider welfare support issues Getting into employment with coaching, skills development and confidence building We also work in the prevention and rehabilitation of women connected to the criminal justice system with expertise in addressing multiple and complex unmet needs of women who have been moved from pillar to post across services and agencies.Working Hours :Monday to Thursday 9am to 5pm, Friday 9am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
GUEST RELATIONS & EVENTS MANAGERABINGDONUP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We’re recruiting for a highly respected specialist business that has become one of the world’s leading names in Aviation and Military Fine Art. Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required. The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You’ll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients’ requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You’ll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required. Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you’re an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Taking in and handing out prescriptions
Dispensing prescriptions under supervision
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Selling over the counter medicines
Answering queries on the supply and availability of medicines, where this is within their competence
Responding to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, either in a pharmacy or in a ward and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met
Training:Level 2 Pharmacy Services Assistant Apprenticeship standard.
Weekly release at our Walsall Campus - 1 day per week (term time only)
Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with off the-job training
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world.
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.Training Outcome:
A successful apprenticeship will possibly lead to a full-time permanent contract
Level 3 progressions (Pharmacy Technician) are also available
Employer Description:Duggals Chemist is your local and innovative pharmacy in Tipton. We’ve made it our priority to support the people at all times. We have a firm belief that serving the people requires not only constant commitment and professionalism but also compassion towards their healthcare needs.Working Hours :Specific days and shifts are to be confirmed with the pharmacy upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Typical responsibilities for a Community Sports Coach Apprentice may include:
Planning and delivering high-quality sport and physical activity sessions for a range of community groups.
Running clubs, groups, outreach sessions and holiday activities across local venues.
Supporting community projects that promote activity, well-being and social inclusion.
Helping to design new community sport initiatives that encourage participation among inactive groups.
Building partnerships with local organisations including schools, youth services, charities, councils and community groups.
Recruiting, supporting and working alongside volunteers or assistant coaches.
Promoting activities and engaging with target groups to raise awareness and drive participation.
Adapting activities to suit different ages, abilities and needs.
Tracking attendance, gathering feedback and measuring the impact of programmes.
Helping to plan and evaluate community projects or multi-week programmes.
Assisting with marketing campaigns to promote sessions, events, or initiatives.
Maintaining safe, inclusive and welcoming environments for all participants.
Administrative tasks linked to planning, monitoring and evaluating activities.
Ensuring safeguarding, equality and health and safety practices are always followed.
Training Outcome:We will support you to gain the skills, experience and confidence needed for:
Careers in community sport, coaching or physical activity programmes
Roles within local authorities, leisure providers, charities and community organisations
Opportunities to progress into Level 4+ coaching, community development or management roles
Potential further employment with the organisation
Further education or professional development
Successful completion enables eligibility to apply for CIMSPA
Practitioner membership
Employer Description:About UsACES Education is a leading Physical Education provider dedicated to fostering a lifelong love for movement. Our programs empower teachers, enhance PE delivery, and enrich sport and physical activity in schools—ensuring every child thrives.
Our MissionTo transform the future of physical education by inspiring young people through creative, inclusive, and engaging active experiences tailored to their needs.
Our ProgramsWe offer a progressive, high-quality PE curriculum designed to support schools in achieving maximum impact. Our approach ensures that every child receives meaningful, enjoyable, and developmentally appropriate learning opportunities.
Why Choose ACES Education?
✔ Tailored Learning: Bespoke units of work designed to meet your school’s unique needs.✔ Expert Support: A dedicated team helping you achieve your PE and sport goals.✔ Innovative Approaches: Cutting-edge programs that engage, motivate, and inspire students.Working Hours :TBC.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
Discover your future in digital marketing with a company at the forefront of technological innovation.This global technology consultancy is redefining how businesses in complex, highly regulated industries evolve through digital transformation. With a strong focus on strategy, storytelling, and next-generation technologies like AI, cloud, and data science, the team delivers impactful customer experiences and market-leading solutions. Their growing presence spans 22 countries, supporting over 14,500 employees across 58 offices.This hybrid Digital Marketing Assistant position is based in London and presents an exceptional opportunity for someone early in their marketing career. The role suits an individual with around 1 year of experience who is eager to get hands-on, learn quickly, and contribute across a diverse set of marketing activities. You'll join a collaborative and dynamic marketing team working at the heart of digital content, branding, events, and campaign execution.Here's What You'll Be Doing:Creating and scheduling engaging content across social media channelsResearching industry trends and supporting innovative digital strategiesAssisting with content creation and management across various digital platformsSupporting the coordination and delivery of branded events and client experiencesManaging project timelines and event logistics to ensure smooth executionWorking closely with sales and marketing colleagues to align messaging and tacticsOffering ideas and operational support across wider campaigns and initiativesHere Are The Skills You'll Need:Approximately 1 year of experience in marketing, preferably in a B2B or digital settingCreative mindset with a passion for content creation and social media strategyStrong organisation and attention to detail with the ability to juggle multiple tasksConfident communication skills and a collaborative approach to teamworkWillingness to explore new marketing methods and grow through hands-on learningComfortable using digital tools for scheduling, website updates, and eventsWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary between £28,000 - £32,000 depending on experienceHybrid working model: 3 days in the London office, 2 days remoteExposure to a variety of marketing disciplines and a large, experienced teamOpportunity to collaborate with partners and clients in a fast-paced environmentA culture that supports creativity, initiative, and continuous professional growthA career in technology marketing offers the chance to work on innovative campaigns at the cutting edge of digital and financial services. This sector is ideal for driven individuals who want to shape brand narratives, explore new tools, and make an impact in one of the fastest evolving industries.....Read more...
To provide administrative support to the ICF to ensure an efficient, effective and responsive service to both North Northampton, West Northampton and The Northamptonshire Children’s Trust. With a focus on adding value, the role of business apprentice contributes to the efficiency of the team, through support of functional areas, working across teams and resolving issues as requested. Building skills to use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day-to-day operations while contributing to team objectives.
The flexibility and responsiveness required allows the apprentice to develop a wide range of skills and experience across a variety of tasks.
Principal responsibilities
Provide administration support linked with day-to-day governance and relationship management of the Northamptonshire Children’s Trust, on the behalf of West Northants and North Northants.
Carry out a range of administrative/business support tasks for the team and service area. This may include but is not limited to; data entry, producing correspondence, event planning, minute taking, booking venues or transport, uploading content to our website and intranet pages, and supporting with grant funding applications.
Provide administrative support for all governance meetings or processes which will involve, scheduling meetings, including meetings with cabinet members, minute taking and producing meeting minutes for those specified processes.
Maintaining the corresponding action logs, chasing for outstanding actions and managing the attendance log for meetings.
Manage incoming and outgoing post and deliveries for the ICF and additional Children’s Services as required.
Maintain procedures and documentation in relation to the role’s tasks and responsibilities.
Assist with administration for the Head of Commissioning and Contracts and the wider Commissioning team.
Ensure that all legal documentation for the Service Delivery contracts, the associated schedules, and the Support Services agreement are available for the Directors and Assistant Directors as and when required.
General responsibilities
The business apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business apprentice is expected to show initiative, managing priorities and own time, problem-solving skills, decision-making.
Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).
Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care.
Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances.Training:Your programme will be delivered online, with the following structure:
9 workshops which will be delivered on-line on a monthly basis. During these sessions, new topics will be taught by your tutor.
Between sessions, you’ll complete self-study tasks spread throughout the week.
You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks.Training Outcome:This apprenticeship provides an excellent foundation for a career in local government. Following successful completion, there may be opportunities to apply for permanent roles within Business Support, Administration, Governance, Commissioning or Project Support teams. The skills and qualification gained will support future career progression across the Council and wider public sector.Employer Description:North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.
As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.Working Hours :37 hours a week over Monday to Friday.
Normally 9.00am to 5.30pm, Monday to Thursday and 9.00am to 5.00pm, on Friday.
The council has a flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental....Read more...
Key accountabilities
Deliver excellent customer service by responding to membership and general enquiries via telephone, email and website, providing accurate information and promoting the benefits of CDI membership and professional registration.
Under the guidance of the Membership & Finance Lead, manage the full membership administration process, including processing applications, renewals, upgrades, lapses and account updates.
Provide membership administration support to the Membership & Finance Lead for bulk and partner-funded membership schemes.
Maintain the integrity and accuracy of membership data by performing regular data verification and cleansing activities and maintain accurate membership records in line with agreed procedures and service standards.
Support prospective and existing members by providing guidance on membership options, eligibility criteria, member benefits, website access, and account functionality, helping to maximise member engagement and retention.
Administer member communications, including membership welcome packs (badge and certificates), login details, renewal reminders, and other membership-related correspondence.
Monitor and manage shared inboxes and communication channels, ensuring enquiries are acknowledged and resolved within appropriate timescales
Handle frontline complaints and account queries professionally, working with colleagues across the organisation to resolve issues and ensure a positive member experience.
Coordinate the handling of returned quarterly magazines, liaising with members to update address information and facilitating the reissue of copies as appropriate.
Finance
Support membership-related financial administration, including processing purchase orders, raising and amending invoices, submitting supplier forms, identifying unallocated payments, supporting credit notes and refunds, and assisting with debt recovery activities as required.
Team responsibilities
Work collaboratively with colleagues across CDI departments to support database maintenance, audience list management, testing of membership processes and systems, and the resolution of membership-related queries.
Provide general administrative support to the organisation, including handling post, maintaining membership resources and office supplies, and undertaking other duties appropriate to the level of the role.
Attend conferences and team days when required.
General responsibilities
Contribute to the continuous improvement of membership processes, systems, and member services by identifying opportunities to enhance efficiency, data quality, and the overall member experience.
Ensure all your work complies with GDPR and data protection requirements.
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6- 8 weeks.
In addition, they will attend an online lesson once every other week.
The apprentice must complete a minimum of 6 hours off the job each week.Training Outcome:A business administration apprenticeship provides a strong foundation for a career in office and business support, with opportunities to progress into more senior roles as you gain experience. A typical career path begins as a Business Administrator, followed by Senior Administrator or Office Coordinator, and can lead to positions such as Office Manager, Executive Assistant, Operations Manager, or Business Manager.Employer Description:The CDI is proud to be the professional body for all aspects of career development, supporting members across the UK and internationally in their work with clients of all ages. We champion the profession and the vital role it plays in empowering individuals, strengthening the economy, and enriching society.
Membership is essential for careers practitioners who want to access our full range of benefits - from professional recognition and resources to training, networking, and advocacy. Working Hours :Full-time apprenticeship position, working 9:00am to 5:15pm in the office, with dedicated study time provided to complete apprenticeship training and coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Some duties that may be expected of you when on site include, but are not limited to, the following.
Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations
Purchase Ledger Duties:
Posting the documents below to the client's accounting software in a timely manner with great accuracy
Purchase requisition
Purchase orders
Goods received notes
Purchase invoices
Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used
Receive and check statements from suppliers
Investigate and action any issues that arise with regards to creditors
Sales Ledger Duties:
Raise sales invoices as requested by the client on the accounting system in a timely manner
Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used
Ensure that all requests for sales invoices are processed and sent to debtors promptly
Ensure that all invoices are monitored and chased so that prompt payment is received
Any other sales ledger maintenance duties requested by the client
Bank Account Duties:
Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner
Other Balance Sheet Items:
Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month-end reconciliation is undertaken to ensure that actual funds held balance to the ledger
Ensure that credit card returns are received and processed on the accounting system in a timely manner
Income Duties:
Post all relevant grant income received
Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as:
Looking for opportunities to promote our services such as
Helpdesk/Connect/Software/Consultancy (yourself and others)
Ensuring you are always delivering added value to clients
Complete all internal training as required by EduFin within the timeframes given
Any other duties as required from the Directors and Seniors
Training:Assistant Accountant - Level 2 Apprenticeship Standard (A level):
This is to gain a Level 2 AAT qualification. This apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships.
You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 2 qualification, the candidate will be considered for the Level 3 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy.
Edufin offers a clear and supportive progression route for those looking to build a career in education finance:
Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant
The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish.
You will be supported through your training with the firm, shadowing our consultants on site to start with and then be able to assist us with finance assistant roles, working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location:
In the office: 9:00am- 5:00pm (1-hour lunch).
At home: 9:00am - 5:30pm (1-hour lunch).
On-site at a school: 9:00am- 4:30pm (45-minute lunch).
Working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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