As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour - An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 23 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis between Monday-Sunday, 6:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Warehouse Stock Operative - Basingstoke - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Basingstoke
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 6am-2pm, 1pm-9pm & 2pm-10pm
Working Environment – Mixed
A day in the life of a Warehouse Assistant
As a Warehouse Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Auditor - Thornbury - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Thornbury
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7, 8 hour shifts between: 22:00-06:00
Working Environment – Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Auditor - Basingstoke - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Basingstoke
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 6am-2pm, 1pm-9pm & 2pm-10pm
Working Environment – Mixed
A day in the life of a Warehouse Assistant
As a Warehouse Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Auditor - Avonmouth - £22,912
Own car required
The position
This is a full time permanent position based at our customers distribution centre in Avonmouth
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 08:00-16:00 & 16:00-midnight
Working Environment – Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Checker - Basingstoke - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Basingstoke
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 6am-2pm, 1pm-9pm & 2pm-10pm
Working Environment – Mixed
A day in the life of a Warehouse Assistant
As a Warehouse Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Operative - Avonmouth - £22,912
Own car required
The position
This is a full time permanent position based at our customers distribution centre in Avonmouth
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 08:00-16:00 & 16:00-midnight
Working Environment – Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Checker - Thornbury - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Thornbury
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7, 8 hour shifts between: 22:00-06:00
Working Environment – Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Checker - Avonmouth - £22,912
Own car required
The position
This is a full time permanent position based at our customers distribution centre in Avonmouth
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – various 8 hour shifts, mostly between 6am-6pm
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Warehouse Stock Operative - Thornbury - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Thornbury
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7, 8 hour shifts between: 22:00-06:00
Working Environment – Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; Customer – - Actively approach your customers, engaging with them naturally- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers - Actively promote company services such as finance, trade and installations to fulfil the customer project needs- Create accurate designs that delight customers and turn enquiries into sales - Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions - Ensure all types of customer communications are dealt with professionally - Encourage customer feedback share it with Managers and use it to improve service Installations – - Sign up company installers and support them to give the best service to our customers - Using company systems to process the customers project from end to end for both supply and installation-based customers - Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service Systems and Procedures – - Utilise all available tools, reports, and systems throughout the customer journey to maximise sales - Ensure display area and Showroom environment meets operational standards and delivers a great customer experience - Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales - Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently - Take personal responsibility for operating in a safe and legally compliant way - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £13.28 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner apprenticeship standard, alongside your daily roles and responsiblities. This will include Functional Skills in English and maths if required.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for the job.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 20 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18 hours per week, on a shift pattern basis, between Monday-Sunday, 7:00am-10:00pm, exact days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
