General ManagerSalary: $70,000K + 100% Coverages on Benefits for Health, Vision & Dental!Location: Long Island/ Queens NYMy client is a plant-based, elevated, fast-casual eatery that offers a diverse menu and contributes to the city's culinary landscape through its sustainable approach to dining. This is a new open and they are really excited for their expansion to Long Island! They are seeking an energetic, general manager who can represent their brand and lead a team to success.Responsibilities:
Oversee daily restaurant operations to guarantee guests enjoy outstanding experiencesContribute to team recruitment efforts, cultivating a positive work atmosphere through leadership and guidanceAddress customer inquiries promptly and effectively to ensure satisfactionCollaborate on financial and operational strategies to surpass financial objectivesUphold cleanliness and safety standards for a welcoming and comfortable dining environment
Key Requirements:
2+ years General Manager restaurant experience, preferably in a fast-casual establishmentConfident and calm leader with superb communication and organisational skillsSolid understanding of financial management principles, including budgeting, forecasting, cost control, and profit optimization
If you’re interested in this opportunity, please send your resume to Ashley today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram.....Read more...
York Designer Outlet - Assistant Store ManagerOur client is a leading menswear retailer, they have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further and they are currently seeking experienced Assistant Store Manager to help lead the management team for their new menswear store based within York Designer outlet.This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position. Dynamic individuals are sought and will be responsible for assisting the Store Manager manage the store and team, help organising the staff rotas, plus sales and customer service, merchandising stock, with use of till and card machine.Salary / Benefits:Along with a competitive basic salary, our client also offers:
Salary up to £24,128 plus an excellent bonus and commission.Commission scheme is payable on team sales, not an individual target.28 days holiday.Workplace pension scheme.Staff discount schemeFull training on all their stock.
Hours:
40 hours per week between store opening times.
To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html....Read more...
Restaurant Reservation and Yield Manager – Premium Hospitality GroupLocation: MaltaSalary: circa €40,000 annual basic + benefitsMy client is a top restaurant operator with premium lifestyle food and beverage outlets in the Mediterranean. They are currently undergoing an exciting phase of growth and development and are looking to bring in a dynamic and experienced Restaurant Reservations & Revenue specialist to join the Group. This role is pivotal in optimizing the reservation process, maximizing revenue, and ensuring a seamless guest experience.KEY RESPONSIBILITIES & DUTIESReservations Management:
Oversee the daily operations of the reservation system (multiple operations)Manage and optimize reservation policies and proceduresTrain and develop the team to provide exceptional guest service during the reservation processImplement strategies to increase reservation volume and occupancy ratesAnalyze reservation data to identify trends and opportunities for improvementEnsure maximization of the events reservations and private dining rooms.
Revenue Management:
Develop and implement revenue management strategies to maximize profitability.Monitor key performance indicators (KPIs)Work with the Restaurant Managers and Directors to ensure correct pricing and promotionsAnalyze historical data to forecast future demand and adjust capacity accordingly.
Guest Experience:
Ensure a seamless and personalized guest experience from reservation to departure.Collect all relevant information at booking stage to ensure 5* operations and serviceHandle guest inquiries and complaints promptly and professionally.Identify opportunities to enhance the guest experience and implement innovative solutions.
QUALIFICATIONS AND SKILLS:
Proven experience in a similar role within a high-end restaurant group.Must have experience in a high-end hospitality operation as a Reservations Manager / Reservation Supervisor or Food and Beverage Revenue ManagerRelevant experience using and managing online reservations systems (such as SevenRoom: OpenTable; Google Reservations; etc)Strong understanding of reservation systems and revenue management principles.Excellent customer service skills and communicationExcellent organizational and time management skills.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.The ability to work well under pressure and in a busy environmentProficiency in Microsoft Office Suite and reservation software.Passion for the hospitality industry and a commitment to delivering exceptional service.English fluency (oral and written)
If you are interested in having a chat about this role, please forward updated CVs to Beatrice at COREcruitment / beatrice@corecruitment.com....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Assistant Store Manager – Exciting New Opportunity! Location: MarlowSalary: Competitive + Bonus + Excellent Benefits
We're delighted to partner with a fantastic brand in search of a passionate and driven Assistant Store Manager to lead their new store. This is an incredible chance to shape a brand-new store, offering premium products and crafting an exceptional shopping experience for our customers.
What You’ll Be Doing
As the Assistant Store Manager, you will:
Take charge of daily operations, ensuring the store’s overall success
Drive sales and exceed targets with dynamic leadership and deep product expertise
Lead, coach, and nurture a high-performing team to unlock their full potential
Ensure the store meets visual merchandising standards, creating an inviting atmosphere
Deliver excellent customer service that embodies our brand’s values
Regularly assess store performance, pinpoint opportunities, and implement improvements
Manage stock levels meticulously, ensuring inventory accuracy
Collaborate with other Store Managers and head office to exchange best practices
Uphold Health & Safety standards and oversee cash handling procedures
Are You the Right Fit?
We're looking for someone who has:
2+ years of experience in retail management
A passion for home furnishings and design
Strong leadership and motivational skills, inspiring teams to achieve
A commercially minded approach, motivated to meet and exceed sales targets
Excellent communication skills to connect with customers and colleagues alike
Adaptability to thrive in a fast-paced environment
A commitment to providing outstanding customer service
What’s In It for You?
Competitive salary package
25 days’ holiday + public holidays
Company pension scheme and private healthcare
Generous product discounts
Cycle to work scheme and a paid volunteering day
Opportunities for continuous growth and career advancement
If you're ready to take on a fresh and exciting challenge with a rapidly expanding company, we’d love to hear from you! Apply today to become part of something extraordinary.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Hotel Manager - Branded Hotel in Kensington (Mat Cover)Salary: £48,000 - £52,000Location: LondonContract: 6 MonthsPart of a large hotel group; this hotel is a popular destination for both locals and tourists. The Hotel Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer satisfaction and high-quality service whilst meeting and exceeding financial goals. The Hotel Manager will be also responsible for planning, organising, directing and coordinating management activities of the operations.RESPONSIBILITIES:
Overall management and strategic direction of the hotelOversee the operations functions of the hotel, including but not limited to Rooms and F&B, Conference and Meeting.Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementationEnsure the constant and consistence implementation of a high-quality service at all level and throughout the HotelAssist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital BudgetActively involved in the recruitment process of leadership positions within the operating departmentsEvaluates changes in guest needs, segmentation and competitors, to recommend appropriate product and service as well as operational changes as necessaryEnsures high satisfaction of guests and employees alikeBe an inspiration and a leader to achieve great levels of performance
Does this sound like you?If you are keen to discuss the details further, please apply or send your CV to LARA DOS SANTOS – lara@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Business Account Manager – Foodservice Wholesale Business – South West - £40K + Benefits My client is a well-established foodservice wholesale business with a fantastic reputation.They are currently looking for a Business Account Manager to join their team. The successful Business Account Manager will be responsible for managing and strengthening relationships with a portfolio of regional accounts to drive business growth.This is the perfect opportunity for a talented and highly driven Account Manager to join an exciting business who can match their career ambition and offer genuine progression opportunities.Responsibilities include:
Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and business growth.Establish and maintain strong, long-term relationships with key stakeholders, understanding their needs and business challenges.Identify opportunities to increase sales within existing accounts and develop strategies to penetrate new accounts within the foodservice sector.Lead negotiations for contracts, pricing, and terms, ensuring both company profitability and customer satisfaction.Regularly gather feedback from clients to improve service levels, product offerings, and solutions that align with their needs.Work closely with internal teams (e.g., supply chain, marketing, finance) to ensure smooth delivery of services and products.Monitor account performance, create sales forecasts, and report on key metrics and account health to senior management.
The Ideal Business Account Manager Candidate:
Have previous sales experience, ideally within the Foodservice and FMCG industries.Have strong commercial acumen with experience of growing new business and nurturing existing customers.Have strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.Have excellent communication, presentation, and interpersonal skills, with ability to think strategically and solve complex problems.MUST be prepared to travel when required.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Key Account Manager – Foodservice Wholesale Business - £55K + Benefits My client is a well-established foodservice wholesale business with a fantastic reputation.They are currently looking for a Key Account Manager to join their team. The successful Key Account Manager will be responsible for managing and strengthening relationships with a portfolio of key accounts to drive business growth in designated region.This is the perfect opportunity for a talented and highly driven Key Account Manager to join an exciting business who can match their career ambition and offer genuine progression opportunities.Responsibilities include:
Serve as the primary point of contact for assigned key accounts, ensuring client satisfaction and business growth.Establish and maintain strong, long-term relationships with key stakeholders, understanding their needs and business challenges.Identify opportunities to increase sales within existing accounts and develop strategies to penetrate new accounts within the foodservice sector.Lead negotiations for contracts, pricing, and terms, ensuring both company profitability and customer satisfaction.Regularly gather feedback from clients to improve service levels, product offerings, and solutions that align with their needs.Work closely with internal teams (e.g., supply chain, marketing, finance) to ensure smooth delivery of services and products.Monitor account performance, create sales forecasts, and report on key metrics and account health to senior management.
The Ideal Key Account Manager Candidate:
Have proven Key Account Management sales experience within the Foodservice and FMCG industries.Should come with a strong network across the region and have ability to influence at various stakeholder level.Have strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.Have excellent communication, presentation, and interpersonal skills, with ability to think strategically and solve complex problems.MUST be prepared to travel when required.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To promote and safeguard the welfare of children and young people.
Answer and respond to telephone enquiries in a timely and professional manner and ensure all messages are relayed to the appropriate staff member accurately.
To receive visitors to the school and communicate with courtesy and clarity to all staff, students, parents, carers, visitors, outside agencies, and the wider community, including answering general telephone and face-to-face enquiries.
Dealing quickly and sympathetically with student enquiries and needs as necessary.
Ensuring all visitors to the school are registered in accordance with school safeguarding policy and have the appropriate identification as a school visitor.
Sign in deliveries and packages and ensure that the relevant staff know that the package has arrived and is ready for collection.
Assist parents with the use of school systems, Arbor and FSM voucher systems.
Handle incoming and outgoing mail as appropriate.
Contacting parents regarding any issues or concerns with pupils.Administration
Provide comprehensive administrative support to the Administration Manager e.g. photocopying, filing, printing, laminating, completing standard forms, and responding to routine correspondence.
Maintain and collate pupil records and maintain the Management Information System (Arbor).
Provide day-to-day support with the attendance function supporting the Attendance Team including developing effective working relationships with parents and carers.
Updating student records on Arbor, contacting parents, liaising with the central Trust team
Inputting orders and liaising with the central Trust team.
Any other duties of a similar nature or level as requested by the Headteacher and/or Administration Manager.
Training:Level 2 Apprenticeship in Customer Service Practitioner consisting of:
Level 2 Standard in Customer Service Practitioner
Level 1 Functional Skills in Mathematics
Level 1 Functional Skills in English
You will be required to attend a half-day session with HBTC where you will work towards any functional skills that you have to take. There will also be an end point assessment.
Training Outcome:
After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:At Stepney Primary we aim to be an outstanding, learning-centred school which is always looking forward: breaking down the barriers, widening the horizons! We see ourselves as a community of children and adults in which everyone contributes, everyone enjoys and learns and where everyone is valued.Working Hours :Monday to Friday between 8:00am - 4:00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; Customer – - Actively approach your customers, engaging with them naturally- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers - Actively promote company services such as finance, trade and installations to fulfil the customer project needs- Create accurate designs that delight customers and turn enquiries into sales - Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions - Ensure all types of customer communications are dealt with professionally - Encourage customer feedback share it with Managers and use it to improve service Installations – - Sign up company installers and support them to give the best service to our customers - Using company systems to process the customers project from end to end for both supply and installation-based customers - Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service Systems and Procedures – - Utilise all available tools, reports, and systems throughout the customer journey to maximise sales - Ensure display area and Showroom environment meets operational standards and delivers a great customer experience - Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales - Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently - Take personal responsibility for operating in a safe and legally compliant way - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £13.28 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner apprenticeship standard, alongside your daily roles and responsiblities. This will include Functional Skills in English and maths if required.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for the job.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to work in an exceptional nursing home based in the Raynes Park, London area. You will be working for one of UK's leading health care providers
This home offers the highest standards of nursing, residential and dementia care in a modern and homely setting
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Care Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and on boarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
Have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
Experience as a Registered Care Home Manager with CQC
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
Experience and knowledge of working in dementia care
The successful Registered Care Home Manager will receive an excellent salary of £65,000 - £70,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Opportunity to work for an award-winning Care Home provider
Reference ID: 4859
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to manage an excellent care home based in the Uttoxeter, East Staffordshire area. You will be working for one of UK’s leading health care providers
This is a luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care opening June 2025
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As a Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and onboarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the Care Quality Commission compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
Work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Care/Nursing Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £70,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6883
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to work in an exceptional nursing home based in the Raynes Park, London area. You will be working for one of UK's leading health care providers
This home offers the highest standards of nursing, residential and dementia care in a modern and homely setting
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Care Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and on boarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
Have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
Experience as a Registered Care Home Manager with CQC
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
Experience and knowledge of working in dementia care
The successful Registered Care Home Manager will receive an excellent salary of £65,000 - £70,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Opportunity to work for an award-winning Care Home provider
Reference ID: 4859
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Key Account Manager, Established Drinks Brand, National, Up to £55,000 plus Commission We are excited to be partnered with a well-established and growing drinks business with a passion for producing high-quality, authentic bottled and draught products. They have built a strong reputation within the industry and are now looking for a dynamic and experienced Key Account Manager to join their team. This role will focus on driving new business growth while managing key relationships across the UK. As the Key Account Manager, you will be responsible for leading new business acquisition and managing existing accounts across the On Trade sector. You will be tasked with expanding our market presence, building strong relationships with key customers, and ensuring consistent revenue growth.Company Benefits:
Competitive salary and performance-based bonuses.Professional development and training opportunities.A dynamic and inclusive working culture with a focus on brand and progression.
The Key Account Manager responsibilities:
Identify and secure new business opportunities within the On Trade sector (pubs, bars, restaurants).Build, maintain, and nurture long-term relationships with key customers and stakeholders.Develop and execute strategic account plans to drive revenue growth and meet sales targets.Negotiate and manage contracts, pricing, and promotional activity.Monitor market trends, competitor activity, and customer needs to ensure our products stay relevant.Collaborate with marketing, supply chain, and other internal teams to ensure seamless service to clients.Provide regular reporting and analysis on sales performance and account management activities.Represent the brand at trade shows, events, and customer meetings.
The ideal Key Account Manager Candidate:
Proven experience in account management and business development, ideally within the drinks or FMCG industry.Established network and relationships within the On Trade sector.Ability to work independently and nationally, with a willingness to travel.Strong negotiation, communication, and presentation skills.Commercially minded with the ability to meet and exceed sales targets.A passion for cider or drinks industry experience is a plus.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Responsibilities of a Hospitality Team Member at Origin Kensington:
Menu Knowledge:
Understand and explain all dishes, ingredients, and preparation methods to guests
Recommend dishes based on dietary requirements and preferences
Stay updated on seasonal changes to the menu and specials
Bar Knowledge:
Prepare and serve a variety of beverages, including cocktails, wines, and spirits
Provide recommendations based on guest preferences
Maintain cleanliness and organisation of the bar area
Barista Duties:
Prepare and serve high-quality coffees and teas, ensuring consistency
Operate and maintain coffee machines and equipment
Engage with guests to provide personalized service and recommendations
Guest Service:
Greet and seat guests warmly, ensuring an exceptional first impression
Take orders accurately and relay them to the kitchen efficiently
Ensure guest satisfaction by addressing concerns promptly and professionally
Table Service:
Deliver food and beverages to tables promptly and with care
Manage table settings, clearing, and resetting for a seamless dining experience
Upsell menu items and promotions to enhance the guest experience
Health and Safety:
Adhere to all food hygiene and safety standards
Report any maintenance or safety concerns to management
Team Collaboration:
Support colleagues in all areas of the restaurant during busy periods
Participate in team briefings and training sessions
This multifaceted role ensures a dynamic experience for both team members and guests, emphasizing the luxury standards of Origin Kensington
Training:Hospitality Team Member Level 2.
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Team Member Level 2 Apprenticeship at the Royal Garden Hotel, you could pursue roles such as:
Restaurant Supervisor
Barista Specialist
Bartender/Mixologist
Guest Service Assistant
Events Coordinator
Front Office Assistant
Food and Beverage Manager
With further training, you can progress to senior positions like department manager or specialise in areas such as sommelier, catering manager, or hotel operations
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
Office and Services ManagerSalary: £35,000 to £37,000 salary dependent on skills and experience (inclusive of London Weighting Allowance of £3,072 a year) Contract: Full-time, permanent contractWorking hours: Full time - 37.50 hours a week, working five days a week Monday to Friday, between 9 am and 6 pm, depending on the needs of the business. Location: Main Site: The Green House, London E2 9DA Other Sites: Brickyard - London N1 6HT & Durham Road Resource Centre - London N7 7DT
Ethical Property
We provide flexible workspace to a range of impact organisations. We have multiple centres across the UK, housing more than 300 tenants.
Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
This role is responsible for supporting the management of a key group of three buildings in the South-East region.
The Post The Office and Services Manager plays an important and responsible role within the South East property management team for our three centres ensuring they are well managed, efficient and attractive places to work. The role reports to the Centre Manager and is based at our flagship building The Green House but will also require the post holder to travel between two other London sites.
The following is an outline of the tasks expected of this role, but is not a definitive list:
Coordination and administration
• Acting as the first point of contact for tenant queries, helping to establish and maintain excellent communication with tenant organisations. This includes being the first point of contact for all tenant service-related queries, communicating these effectively to the Property Management team and dealing directly with all queries relating to tenant services.• Co-ordinate enquiries to the Southeast email inbox.• Ensure that the Code of Practice 2 (COPs) for each centre is kept up to date.• You will ensure contact information is kept up to date for each organisation in the cluster, including tenant representatives, first aid and fire marshals, etc. • Maintain signage in the three buildings.• Assisting with finance procedures, including petty cash.• Assisting the Centre Manager with the office pre-move for organisations moving into the building • Responsibility for the procurement of ‘good value soft’ services and supplies for the cluster
Tenant Liaison and Synergy• You will be responsible for coordinating the administration of the tenant Centre Management Group meetings.• Coordinate and circulate information to tenants in the cluster concerning synergy, training & events.• Work with tenants and the Centre Manager in the cluster to facilitate effective synergy programs.
Staff Management
• You will be responsible for the line management of the cleaners in the South East cluster, including managing annual leave and sickness cover, disciplinary/appraisals, training and recruitment.• Keep cleaner's schedules up to date according to the business needs.• You will also be responsible for the management of any cleaning contracts we have with third parties.
Environmental Reporting
• You will be responsible for monitoring and assisting the development of social and environmental performance of the centres in respect to energy use, recycling, accessibility, tenant satisfaction, etc. • You will ensure that correct meter readings are taken in each centre once a month and are updated on the central system.
Other responsibilities include;
• Working to improve the company's social and environmental objectives.• Covering for other members of the local team when they are in training, on holiday, ill etc.• Other duties as reasonably required by the Centre Manager/ Regional Manager.
Person Specification This is a busy, demanding, and responsible role that requires an individual with both customer service and practical skills. You need to be a good communicator, proactive and organised and show initiative when faced with difficult situations. The person we are looking for will need:
• Customer care skills with a commitment to provide a good service to our tenants and building users.• Good IT skills, particularly Microsoft Office software.• Previous experience in a similar post.• Organisational skills and the ability to prioritise your work, multi-task and remain flexible.• The ability to act quickly and effectively using their own initiative.• To be a team player and a good communicator.• To always maintain a professional standard of presentation and communication.• The ability to motivate and support staff whilst delivering your own workload. • Health and Safety awareness and knowledge.• Have some knowledge and interest in social and environmental issues, particularly recycling.
Contractual Details This is a full-time, permanent role with a three-month probationary period. The post is full-time based on a 37.50 hour week, working five days a week Monday to Friday, between 9 am and 6 pm, with some occasional evening/weekend work. The gross salary is £35,00 to £37,000 a year (inclusive of London Weighting Allowance of £3,072 a year).
The role benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays. We offer a company contribution up to 7% to a pension dependent on scheme choice, a free company bicycle scheme with bicycle maintenance costs, interest-free personal loans, as well as other benefits.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Office and Services ManagerSalary: £35,000 to £37,000 salary dependent on skills and experience (inclusive of London Weighting Allowance of £3,072 a year) Contract: Full-time, permanent contractWorking hours: Full time - 37.50 hours a week, working five days a week Monday to Friday, between 9 am and 6 pm, depending on the needs of the business. Location: Main Site: The Green House, London E2 9DA Other Sites: Brickyard - London N1 6HT & Durham Road Resource Centre - London N7 7DT
Ethical Property
We provide flexible workspace to a range of impact organisations. We have multiple centres across the UK, housing more than 300 tenants.
Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
This role is responsible for supporting the management of a key group of three buildings in the South-East region.
The Post The Office and Services Manager plays an important and responsible role within the South East property management team for our three centres ensuring they are well managed, efficient and attractive places to work. The role reports to the Centre Manager and is based at our flagship building The Green House but will also require the post holder to travel between two other London sites.
The following is an outline of the tasks expected of this role, but is not a definitive list:
Coordination and administration
• Acting as the first point of contact for tenant queries, helping to establish and maintain excellent communication with tenant organisations. This includes being the first point of contact for all tenant service-related queries, communicating these effectively to the Property Management team and dealing directly with all queries relating to tenant services.• Co-ordinate enquiries to the Southeast email inbox.• Ensure that the Code of Practice 2 (COPs) for each centre is kept up to date.• You will ensure contact information is kept up to date for each organisation in the cluster, including tenant representatives, first aid and fire marshals, etc. • Maintain signage in the three buildings.• Assisting with finance procedures, including petty cash.• Assisting the Centre Manager with the office pre-move for organisations moving into the building • Responsibility for the procurement of ‘good value soft’ services and supplies for the cluster
Tenant Liaison and Synergy• You will be responsible for coordinating the administration of the tenant Centre Management Group meetings.• Coordinate and circulate information to tenants in the cluster concerning synergy, training & events.• Work with tenants and the Centre Manager in the cluster to facilitate effective synergy programs.
Staff Management
• You will be responsible for the line management of the cleaners in the South East cluster, including managing annual leave and sickness cover, disciplinary/appraisals, training and recruitment.• Keep cleaner's schedules up to date according to the business needs.• You will also be responsible for the management of any cleaning contracts we have with third parties.
Environmental Reporting
• You will be responsible for monitoring and assisting the development of social and environmental performance of the centres in respect to energy use, recycling, accessibility, tenant satisfaction, etc. • You will ensure that correct meter readings are taken in each centre once a month and are updated on the central system.
Other responsibilities include;
• Working to improve the company's social and environmental objectives.• Covering for other members of the local team when they are in training, on holiday, ill etc.• Other duties as reasonably required by the Centre Manager/ Regional Manager.
Person Specification This is a busy, demanding, and responsible role that requires an individual with both customer service and practical skills. You need to be a good communicator, proactive and organised and show initiative when faced with difficult situations. The person we are looking for will need:
• Customer care skills with a commitment to provide a good service to our tenants and building users.• Good IT skills, particularly Microsoft Office software.• Previous experience in a similar post.• Organisational skills and the ability to prioritise your work, multi-task and remain flexible.• The ability to act quickly and effectively using their own initiative.• To be a team player and a good communicator.• To always maintain a professional standard of presentation and communication.• The ability to motivate and support staff whilst delivering your own workload. • Health and Safety awareness and knowledge.• Have some knowledge and interest in social and environmental issues, particularly recycling.
Contractual Details This is a full-time, permanent role with a three-month probationary period. The post is full-time based on a 37.50 hour week, working five days a week Monday to Friday, between 9 am and 6 pm, with some occasional evening/weekend work. The gross salary is £35,00 to £37,000 a year (inclusive of London Weighting Allowance of £3,072 a year).
The role benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays. We offer a company contribution up to 7% to a pension dependent on scheme choice, a free company bicycle scheme with bicycle maintenance costs, interest-free personal loans, as well as other benefits.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
COREcruitment is working with a luxury Members club in Mayfair. They are a multiple site growing business. My client is recruiting for a Front of House (FOH) Reception Manager at an exclusive brand focuses on delivering exceptional customer service and managing the first point of contact for guests.Key Responsibilities:Guest Management:
Warmly welcome and greet guests, ensuring a luxury experience from arrival to departure.Handle guest requests efficiently, including reservations, special accommodations, and VIP services.Manage check-in and check-out processes, coordinating with security and valet teams as needed.
Staff Management:
Supervise and train front-of-house receptionists and concierge staff.Create staffing schedules to ensure adequate coverage during peak times.Lead and motivate the team to deliver outstanding service, fostering a positive and professional atmosphere.
Operational Oversight:
Oversee smooth daily operations at the reception, including bookings, cancellations, and last-minute changes.Coordinate with event managers and other departments (kitchen, bar, security) to ensure seamless service.Ensure the reception area meets the venue’s luxury brand standards in both appearance and service.
Customer Service:
Handle complaints or issues professionally, resolving them to the satisfaction of guests.Monitor guest feedback and work to continually improve service standards.Build long-lasting relationships with regular clients and members, offering personalized experiences.
Financial & Reporting:
Assist in managing budgets related to front-of-house operations, staffing, and supplies.Prepare reports on guest attendance, satisfaction, and feedback, as well as revenue-related matters such as reservation fees
Key Skills and Qualifications:
Exceptional Customer Service Skills: Experience in hospitality or high-end service environments, with the ability to meet the expectations of a discerning clientele.Leadership & Management: Proven experience in team management, particularly in a hospitality or luxury setting.Communication: Excellent interpersonal skills to interact with guests, team members, and other departments.Attention to Detail: Ability to manage the finer details of guest experiences, from first impressions to problem resolution.Knowledge of Luxury Hospitality: Strong understanding of high-end service standards, particularly in exclusive venues or members clubs.Technical Skills: Proficiency with booking systems, POS software, and reporting tools.
If you are interested, please send your CV to Sophie at Sophie@corecruitment.com or contact her directly on 0207 539 5589....Read more...
Are you an experienced Technical Sales Manager, based in the North of the UK? Are you a self-motivated, ambitious individual with proven aerospace consumables or coatings and related chemicals sales experience? Are you looking for a home based role (ability to travel when necessary)? If so this could be the role for you!Our client has an international presence with a turnover of over 200 million euros. They are an expert designer, manufacturer and distributor of adhesives, technical films, glues and chemical products.Salary negotiable depending on experience. Job Accountabilities
To achieve sales targets set by and agreed.To support and ensure continuity of business with customers through recognised account management techniques.To develop a time management programme and journey plan ensuring that customers are regularly visited at a frequency related to their expenditure and needs.To technically support the use of products at the customer.To fully understand and have expertise in the use of non-metallic materials in industry and the related specifications and environmental legislation. To use this knowledge to develop the business in the marketplace.To develop and maintain an accurate market profile and records of key customers, contacts and specifications.To get to know key contacts in the customer base, meet them regularly and be recognised as a competent and knowledgeable consultant.To prepare proposals, quotes and offers to customers as required.To prepare and make formal presentations of the company's products and services to customers and to secure new markets and orders as a result.Contribute to the activities and success of the company.Work with the customer services department and the Operations manager to ensure that they offer the best and unrivalled levels of service, quality and value to its customers.Maintain a library of technical and commercial data necessary to support the application of products at the customer.
Job Knowledge, Skills and Experience
Proven sales development experienceCoatings / chemical distribution experienceKnowledge of the aerospace / defence market preferable but not essentialExperience working in distribution
Key Challenges
Achieve sales targets and growth objectives in line with plan. Retain customers for the long term good of the company.Create an increased demand for the company's products in a competitive market, where many similar offers are available.To become fully conversant with their products and service offerTo become expert in industry specifications and legislation, which affect the success of the business.To attain expertise in the application of their products in the customer's process.To identify new customers and opportunities and to progress sales from initial contact through to invoice.To communicate with suppliers and customers and to be recognised as an expert.
This is a great opportunity to take the next step in your technical sales career with a leading name in the industry. If you have a Technical Sales background and are ready for your next challenge, then please reach out to me today!!....Read more...
I am working with one of the best coffee businesses in Manchester. I am looking for an experienced Store Manager or an Assistant Manager who is ready for the next step to join us and lead the amazing teams of this premium brand. Experience with a branded coffee business is preferred; however, we are open to considering candidates with experience in other quick service leadership roles.As a Store Manager, you'll have the opportunity to set the goals and standards that you want your team to work towards as well as a role model of the store operations standards that define the customer experience. You will become a coffee expert and will be responsible for the smooth operation of your vibrant, modern store - you get to utilise your leadership and motivational skills and guide your team to success!Experience with a branded coffee business is preferred; however, we are open to considering candidates with experience in other quick-service leadership roles.The ideal candidate for Store Manager:
Confident in stock management budgeting and P&L control.Committed to training and developing a teamMaintain exceptional standards whilst providing quality food and an outstanding guest experience.Ensure store compliance with health and safety regulations.passion for fantastic coffee and for leading an equally fantastical team.You will have total responsibility and accountability for the day-to-day management of your storeAlways leading by example
Company benefits
Professional progression as the established company continues to grow. Uniforms provided Competitive Salary.
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
