The role of a Customer Service Advisor is vital to the smooth running of the aftersales department.
Duties will include:
Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against
Training:
Level 2 Retailer Apprenticeship Standard
Functional Skills in maths and English (if required)
With mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge, skills & behaviours required to achieve the qualification from working with highly skilled professionals.
Residential training - All travel and accommodation costs are covered by the employer. Training Outcome:
Once qualified there is the opportunity for further advanced training and possiblly progression within the company.
Employer Description:Our approach to technology is always dynamic, never static. Rather than applying technologies in their existing forms, we see them as inspiring starting points for new developments. Always projecting forward, we think creatively and laterally, re-working and re-imagining the latest advancesWorking Hours :Monday - Friday between the hours of 8.00am - 6.00pm.
Saturday's may be required on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role of a Customer Service Advisor is vital to the smooth running of the aftersales department.
Duties will include:
Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against
Training:
Level 2 Retailer Apprenticeship Standard qualification
Functional Skills in maths and English, if required
Training schedule has yet to be agreed. Details will be made available at a later date
With mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge, skills & behaviours required to achieve the qualification from working with some highly skilled professionals.
Residential training, all travel, and accommodation costs are covered by the employer. Training Outcome:Once qualified, the right candidate can progress within the company.Employer Description:Our approach to technology is always dynamic, never static. Rather than applying technologies in their existing forms, we see them as inspiring starting points for new developments. Always projecting forward, we think creatively and laterally, re-working and re-imagining the latest advancesWorking Hours :Monday - Friday, between the hours of 8.00am - 6.00pm.
Saturdays may be required on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Escalating and handling issues while answering customer queries over the phone Connecting a wide range of devices such as, third-party devices, networks including printers, labels printers and Brainboxes EthernetAnalysing network traffic via WireSharkInstall a wide variety of operating systems on computers, both Windows client and servers, as well as several Linux distributionsTraining:https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1Training Outcome:Progression onto the L4 Network Engineer ApprenticeshipEmployer Description:Brainboxes are opening its doors again for a passionate IT whizz, ready to kickstart their career through an apprenticeship!
As a Mircosoft certified gold partner, Brainboxes know how to deliver top-notch service to customers while maintaining excellent communications globally with their clients. Not only are they an expert in their field, but are also successful in training and developing apprentices! Your mentor throughout the apprenticeship once started in your position, so if you are looking to develop your skills and move up the ranks, look no further!
Throughout the apprenticeship, you will have a wide range of exposure to IT Support and Networking, the best of both worlds! This will allow you to become a confident technician and continue your growth through the business with additional courses alongside this. If you are someone who wants to push yourself to your best potential, Brainboxes will support you along the way, what’s not to love?
Pizza days, extra holidays, and on-target bonuses are just a few benefits to name that are offered alongside the role. If this sounds like your dream role, don’t hesitate, apply now!Working Hours :Monday – Friday 9 am – 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
To provide assistance to the End User Device Engineers delivering technical and user supportTraining will involve working under the supervision of an engineer as directed by the EUC Service Support Manager/Team Leader in the build and commissioning of new and used equipment (workstations, laptops, i Devices, printers). Training will also include the patching of network equipment
To adhere to departmental policies regarding hardware and software inventory, equipment disposal and loan of IT equipment.
Main Duties
Provide technical and user support of existing hardware, software and operating systems in a timely and efficient manner, with support from the EUD engineer and in accordance with the procedures and standards of the department
To ensure users of IT systems & Information adhere to Organisational Policies and procedures, give guidance to users and contribute to these procedures
To advise customers on IT systems
To prioritise tickets logged by the Service Desk team and to resolve incidents and service requests in line with the Service Level Agreements with support from the EUD engineers
Ability to liaise with customers and third-party companies in a professional manner
Responsibilities of the Post Holder
Policy/service development
To contribute to the effective delivery of the Service Delivery function
To gain an understanding of how the department functions by assisting engineers as required whilst gaining knowledge and experience and by undertaking training in the following: - Moving and Handling
Research & Development - Aid in the testing of all new hardware configurations of desktop PCs and new printers, before these are put into use by customers. Pre-tests the latest releases of standard desktop software packages.Training:You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road campus (NG18). This attendance is required during term time only.Training Outcome:Although this role is offered on an initial 22 month fixed term contract there are many opportunities for qualified IT Technicians within the NHS both locally and nationally. This level 3 apprenticeship will give you the entry requirements for further study at university level either through apprenticeships or full time study courses.Employer Description:Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider. We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams. NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience. We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff. Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.Working Hours :Monday-Friday 8.30am-4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Business Support Manager – Newton AycliffeA driving licence and access to a vehicle is required for this role.Experience is essentialShift informationFull TimeMonday – Thursday 9am – 5pm (half hour lunch)Friday 9am – 4.30pm (half hour lunch)Our Business Support Department provides a comprehensive, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations and our business plan.Business Support Manager accountabilities include:
Provide comprehensive business support service as required, duties may include; management oversight, team supervision and training, mailbox management, making purchases for the Group, having oversight of training allocations and matrices, inputting, storing and archiving of data, meeting arrangements, recruitment management, ongoing employee compliance (e.g. reoccurring DBS checks) and note taking.Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.To work flexibly across the service, working on a range of activity to provide proactive support to service users.To manage a demanding and reactive workload in a responsive way to assist the Executive Assistant to meet key objectives and external regulatory requirements.To ensure the professional delivery of established business processes such as database management to support the organisation.To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.Organise interview procedures as required.To assist in developing and effectively managing training systems.To allocate training courses as required.To carry out audit checks as required.
Information regarding ROC GroupWe are an inclusive Company with a focus on safeguarding, learning and development. We like to recognise a job well done, for example, through our in-house ‘Tell on your Team’ recognition system.ROC Group requires the addition of a Business Support Manager to assist them. We value honesty, commitment, flexibility, integrity, and a great sense of humour!ROC Group is committed to the safeguarding and promotion of the welfare of children and its service users and expects the team to share this commitment. This position is subject to satisfactory references, pre-employment checks and a clear enhanced DBS disclosure.Essential Requirements:Word and Excel experienceSelf-motivated and a positive natureSelf-organisationHonest and reliableAbility to listen and empathise.Effective communication skills: recording and report writing and verbal communication.A professional and caring value base i.e., consistency and empathyWorking individually and within a teamComputer literateBenefits:
Paid for DBSWestfield Health Cash Plan & RewardsProfit share schemeRefer a friend bonus.Recognition schemeCredit Union Saving SchemeIntensive induction and full trainingHoliday increases for length of serviceComprehensive learning and development program
So – if you are an experienced Business Support Manager, have previous Admin experience apply now or call 0330 335 8997.....Read more...
Initial 6-month contract, fully remote, with potential extension to a year based on performance
Rate: ??300 per day
Eligibility: Open to non-UK residents, must work within EMEA time zone
User Experience Product Design lead required to join an internal User Experience Design team for Oil and Gas software services including reservoir engineering, field development planning, geomechanics, seismic processing, carbon storage and emissions management.
Skills
Quality of work, understand and deliver against project requirements strategically and tactically.
Understand user needs align business goals, define UX Product service success to produce customer journey maps, problem statements, job stories and crafted workflows.
UX research, quantitative v qualitative, research cycles rapid v broad etc.
Visual Design.
Role
Drive UX Practice and Experience Design of product portfolio working with Designers, Developers, Architects, Product Managers and domain experts.
End to end software development process for digital software product design from user research, journey mapping, interface design and prototyping to user testing.
Craft experiences across complex highly scientific and rich content digital software products from Discovery to Delivery.
Draw on and expand existing design standards and pattern libraries.
Crate experiences that delight users.....Read more...
Initial 6-month contract, fully remote, with potential extension to a year based on performance
Rate: ??300 per day
Eligibility: Open to non-UK residents, must work within EMEA time zone
User Experience Product Design lead required to join an internal User Experience Design team for Oil and Gas software services including reservoir engineering, field development planning, geomechanics, seismic processing, carbon storage and emissions management.
Skills
Quality of work, understand and deliver against project requirements strategically and tactically.
Understand user needs align business goals, define UX Product service success to produce customer journey maps, problem statements, job stories and crafted workflows.
UX research, quantitative v qualitative, research cycles rapid v broad etc.
Visual Design.
Role
Drive UX Practice and Experience Design of product portfolio working with Designers, Developers, Architects, Product Managers and domain experts.
End to end software development process for digital software product design from user research, journey mapping, interface design and prototyping to user testing.
Craft experiences across complex highly scientific and rich content digital software products from Discovery to Delivery.
Draw on and expand existing design standards and pattern libraries.
Crate experiences that delight users.....Read more...
We have an excellent opportunity for an experienced Joiner to join our team in Nottingham.You will be joining the installations team to cover installation of Kitchens and Bathrooms including first and second fix. You will be installing, maintaining and repairing within void and tenanted properties.Working within void and tenanted homes you will be providing an excellent customer service and delivering a high standard of work. This is a fantastic opportunity to secure sociable, full time hours Monday to Friday. You will be working a standard 37 hour week with potential to take overtime. An immediate start is available. The hourly pay rate for this role is £20.82 Ltd (PAYE equivalent £17.75 Inclusive of holiday). You will need;
NVQ or City and Guilds in Joinery
Basic Multi Trade Skills (Tiling, Plumbing, Painting, etc)
Full UK Driving Licence & Own Transport
Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk....Read more...
Vehicle Damage Assessor / VDA / Estimator Vacancy:
- Salary up to £43,000 per annum + Bonus
- Company Benefits
- Salary review after probation
- 40 hours per week Monday - Friday
- Permanent Role
We have a fantastic opportunity for an experienced Estimator / Vehicle Damage Assessor to join an established Accident Repair Centre in the Guildford area.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
- Must have experience using estimating software (ideally Audatex)
- Must Have 3 Years experience working in a similar role within a bodyshop environment
- ATA is advantageous but not essential
- Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the VDA role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor Up to £43k Bodyshop Guildford
VDA / Vehicle Estimator / Damage Assessor / Audatex....Read more...
Senior Project Manager
Location:- Hampshire , 3 days office, 2 days home
Salary:- £55-65k + Bens
Environment – Managed Services, Prince2, Could, Network Infrastructure, UCC, Voice, Collaboration, Cisco Webex, Video, Microsoft Teams, Networking, Audio Visual, Project Planning, Budget, Project Allocation, Man Management, Project Tracking, Customer Facing.
Our client, a leading provider of managed services is looking to recruit an experienced Senior Project Manager to join their successful delivery team.
Ideally you would have come from a Managed Services technology based background with experiences of networks, UCC, Video/AV being responsible for delivering multiple projects large and small.
Other responsibilities include looking after Project Planning, Project Allocation, Project Documentation and Senior client and stakeholder management.
This role offers an excellent career path with a company that truly does support and care for their staff and client base that ranges from SME, Enterprise and Public Sector..
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Title: Trade Counter Sales Person
Location: Little Island
Salary: DOE
We are recruiting for a Trade Counter Sales Person with a minimum of 1years experience, based at our premises in Little Island Cork
Our trade counter is an integral part of our business where our teams expertise and knowledge is called upon to solve problems and procure/supply product for our customers technical needs.
These customers include crews from many of the local industries and manufacturing plants, Co Councils & electricians
Responsibilities And Duties
This is a sales role requiring experience and knowledge in dealing with Electrical supplies.
Face to face counter sales.
Problem solving.
Dealing with telephone, e-mail & internet enquiries.
Qualifications And Skills
The successful candidate must demonstrate:
Knowledge of trade counter sales in a similar environment
Excellent Customer Service skills.
Fluent written and spoken English essential.
Apply today or Call Gary on 0857164363....Read more...
Title: Trade Counter Sales Person
Location: Tralee
Salary: DOE
We are recruiting for a Trade Counter Sales Person with a minimum of 1years experience, based at our premises in Little Island Cork
Our trade counter is an integral part of our business where our teams expertise and knowledge is called upon to solve problems and procure/supply product for our customers technical needs.
These customers include crews from many of the local industries and manufacturing plants, Co Councils & electricians
Responsibilities And Duties
This is a sales role requiring experience and knowledge in dealing with Electrical supplies.
Face to face counter sales.
Problem solving.
Dealing with telephone, e-mail & internet enquiries.
Qualifications And Skills
The successful candidate must demonstrate:
Knowledge of trade counter sales in a similar environment
Excellent Customer Service skills.
Fluent written and spoken English essential.
Apply today or Call Gary on 0857164363....Read more...
Job Title: Vehicle Technician / MOT Tester
Location: Romford
Salary: Up to £36,000 basic salary, OTE £44,000
We are seeking a skilled and motivated Vehicle Technician/ MOT Tester to join a main dealership group in Romford. If you're passionate about automotive technology and looking to develop your skills, we want to hear from you!
Key Responsibilities:
- Perform vehicle diagnostics, servicing, repairs, and MOT tests.
- Ensure compliance with safety and regulatory requirements.
- Provide excellent customer service and technical advice.
Requirements:
- NVQ in Motor Vehicle Technology or equivalent (IMI or City & Guilds Level 2).
- Previous experience is desirable, but not essential.
- Strong interest in learning and developing new skills.
Role Benefits:
- Company Car Scheme with insurance and cover.
- Company Discounts on cars, MOTs, and services.
- Pension with up to 7% employer contribution.
- Annual Holiday starting at 22 days.
- Reward Gateway with over 500 discount deals.
- Employee Assistance Programme for wellbeing support.
- Training Opportunities and access to a Technician Upskill Programme.
What We Offer:
- Competitive salary and benefits.
- Career development and training opportunities.
- A supportive and inclusive work environment.
If you're interested in this opportunity or want more information, please click to apply or contact eric@holtrecruitment.com ....Read more...
Creative Personnel are looking for an experienced internal account manager to join our client in the London area. This role is working within a technology giant dealing with quotes and orders from one of their biggest accounts.
Key details:
Internal account manager
London
Excellent salary
Permanent role
What do you need?
Minimum 3 years’ experience of internal account management in related Industry
Proven ability to speak both public and private in a professional, confident, and knowledgeable way
Demonstrated excellent customer service skills
Some experience for technically and/or logistically complex proposals
Whats in it for you?
Excellent salary
Industry leading commission
Working in an interest and rewarding field!!
Our client is a leading Technology system integrator and dealing with leading blue chip clients from around the globe!!
If you are interested in hearing more about this internal account managers role please apply with an updated cv.
....Read more...
Managing stock in and out (to external clients)
Picking and Packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade Counter
Sales Calls/ Processing orders
Training:
Supply Chain Warehousing Level 2 Apprenticeship Standard
End Point Assessment
Work Based Training, method to be confirmed
Functional Skills in English and maths if required
Training Outcome:
Opportunity for progression from Warehouse to Internal Accounts Manager, through to Service/ Business Manager
Employer Description:ERF Electrical Wholesalers have 47 years of experience in servicing customers across the UK. Their customer base is diverse with clients ranging from Industrial, commercial, and domestic electrical contractors, builders, retailers, maintenance and facilities management, offices, universities, hospitals and large government and PFI contracts.Working Hours :Monday- Friday
8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Change hair colour
Shampoo, condition and treat the hair and scalp
Style and finish hair
Advise and consult with clients
Promote additional services and products
Build a client base
Cleaning duties
Training:One day per week attendance to Leicester College Freemen’s Park Campus.Training Outcome:Optional progression on to the Level 3 Creative Hair qualification.Employer Description:With over 10 years experience in hairdressing we pride ourselves on delivering exceptional service alongside being at the forefront of all hairdressing skill and knowledge.Working Hours :Monday Closed.
Tuesday 09:00 - 18:00.
Wednesday 11:00 - 20:00.
Thursday 09:00 - 19:00.
Friday 09:00 - 18:00.
Saturday 09:00 - 16:00.
Sunday Closed.
Shifts to be confirmed between the opening times above.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Professional,Reliable,Hard working,Self-motivated....Read more...
Answer telephone and provide reception service
Processing incoming/outgoing post
Assisting secretaries to fulfill their roles
Delivering mail in some circumstances
To undergo extra training inhouse as and when required
Training:
Level 3 Business Administrator Apprenticeship Standard qualification
Functional Skills maths and English support as required
End Point Assessment
20% off the job training
Work based learning
Training Outcome:A full-time position may be available upon timely completion of apprenticeship and probationary period.Employer Description:When you need experts in family law, KHF are the professionals you can count on in Salford and Greater Manchester.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Load and unload deliveries
Fork Lift duties (when trained to do so
Picking and packing
Store management
Housekeeping
Key other duties that may be required from time to time within the scope of this role profile and qualified by prior training and experience
Training Outcome:Permanent employment once the apprenticeship has successfully been completed.Employer Description:UKS Distribution Limited, formerly known as Optimal UK Distribution Ltd, is a supplier of high quality automotive parts.
Having been a distributor of Optimal Automotive GmbH products for over 10 years, we pride ourselves on being able to maintain the high standards in both customer service and products supplied for customers across the UK and Ireland.
UKS Distribution are able to offer customers a wide variety of solutions to their needs from a number of different, top quality brands.Working Hours :8.30am - 5pm Mon - Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Physical fitness....Read more...
Assistant Store Manager – Exciting New Opportunity! Location: MarlowSalary: Competitive + Bonus + Excellent Benefits
We're delighted to partner with a fantastic brand in search of a passionate and driven Assistant Store Manager to lead their new store. This is an incredible chance to shape a brand-new store, offering premium products and crafting an exceptional shopping experience for our customers.
What You’ll Be Doing
As the Assistant Store Manager, you will:
Take charge of daily operations, ensuring the store’s overall success
Drive sales and exceed targets with dynamic leadership and deep product expertise
Lead, coach, and nurture a high-performing team to unlock their full potential
Ensure the store meets visual merchandising standards, creating an inviting atmosphere
Deliver excellent customer service that embodies our brand’s values
Regularly assess store performance, pinpoint opportunities, and implement improvements
Manage stock levels meticulously, ensuring inventory accuracy
Collaborate with other Store Managers and head office to exchange best practices
Uphold Health & Safety standards and oversee cash handling procedures
Are You the Right Fit?
We're looking for someone who has:
2+ years of experience in retail management
A passion for home furnishings and design
Strong leadership and motivational skills, inspiring teams to achieve
A commercially minded approach, motivated to meet and exceed sales targets
Excellent communication skills to connect with customers and colleagues alike
Adaptability to thrive in a fast-paced environment
A commitment to providing outstanding customer service
What’s In It for You?
Competitive salary package
25 days’ holiday + public holidays
Company pension scheme and private healthcare
Generous product discounts
Cycle to work scheme and a paid volunteering day
Opportunities for continuous growth and career advancement
If you're ready to take on a fresh and exciting challenge with a rapidly expanding company, we’d love to hear from you! Apply today to become part of something extraordinary.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship over the course of 15 months.
There are five key areas of work all leisure team members will cover:
Leisure and fitness operations
Lifeguard duties
Swimming teaching duties
Gym instruction and leading group activities
You will act as a Lifeguard, Swimming Teacher, Gym Instructor and Group Activity Leader amongst other operational duties
You will achieve your Level 2 in Fitness Instructing, Level 1&2 Swim Teaching & NPLQ Lifeguarding Qualifications as part of this apprenticeship.
Your duties will include:
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering Lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service focussed approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding Health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Effective communication with other team members
You will work a combination of Gym and Leisure side hours whilst working within the centre. Please be aware, this will also include working on the Reception Desk when required.
Progression within the company is a core value, and on completion of your apprenticeship you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 30 hours per week on a shift basis at your designated centre. You will receive on-going training and benefit from free use of the gym and swimming pool.Training:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Potential orogression to Team Leader and then onto Duty Management training.Employer Description:Everyone Active is part of Sports and Leisure Management Ltd, we are the longest-established leisure contractor in the UK, having been founded in 1987.
We are called Everyone Active for a reason: we have made it our mission to encourage everyone we come into contact with to participate in at least 30 minutes of moderate physical activity, either in one of our centres or via online training, five times per week.
To help us achieve this mission, we manage over 200 leisure and cultural centres aWorking Hours :30-hours per week - exact shifts to be confirmed, including early mornings, evenings and weekendsSkills: Team Working,Organisation Skills....Read more...
I have an exciting opportunity for an experienced General Manager to join a fantastic bakery group, renowned for its unique and outstanding products. With multiple locations across London, this beloved brand is celebrated for its creativity and high-quality offerings. This role is perfect for someone who thrives in a fast-paced environment and is ready to lead a flagship location while driving operational excellence as the business continues to expand. About the role of General Manager:
You will oversee all aspects of the day-to-day operations of a flagship bakery location in London. You’ll lead and develop a high-performing team, ensuring operational efficiency and upholding the brand's exceptional standards of customer service and product quality. You will take ownership of your site’s performance, with full responsibility for P&L, while driving sales, and supporting the brand’s ambitious growth plans. Act as a brand ambassador, fostering a positive culture and creating memorable experiences for customers.
Skills and Experience needed as General Manager:
Proven experience in a General Manager role, ideally within the bakery, café, or fast-paced food retail industry. Exceptional leadership and team development skills, with a people-first management style. A passion for customer service excellence and maintaining high product standards. Strong commercial acumen, with the ability to manage budgets and drive profitability. A dynamic, hands-on attitude and the ability to thrive in an evolving, fast-paced environment. This is a fantastic opportunity to join a growing brand and lead a key site, playing a vital role in its success and expansion.
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
My client, an established electronics manufacturing business are currently looking to recruit a QHSE Engineer / Advisor to ensure delivery and maintenance of the company’s QHSE Management System, associated documentation and overall quality of a wide range of product types to meet customer expectations.
This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)
*** It is ESSENTIAL candidate have the abilit to work unrestricted in the UK without any future requirement for employer sponsorship ***
Key Responsibilities:
Verification / Validation all product specifications have been met during the product manufacturing process
Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion.
Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process
Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
Support and advise on product queries
Perform Process Failure Mode Effects Analysis (PFMEA) as required
Reporting of QHSE Metrics / KPI’s
To assist in the production of System Management documentation and reviews
Support NPI, product development and ‘first off’ process approval
Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
To assist in the production of System Management documentation and reviews
Support NPI, product development and ‘first off’ process approval
Calibration management / control, inc. liaising with our external provider
Assist in the implementation of process improvement activities
Liaising with various stake holders regarding the processing, evaluation and reporting on customer returns.
Key Qualification / Experience Requirements:
Educated to HNC or equivalent level in an Engineering/Quality related discipline.
Excellent knowledge and awareness of Quality Management Systems (ISO9001, ISO13485, ISO14001, ISO45001)
Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
Ability to conduct audits on Business systems and processes to meet ISO standards
Ability to prepare, analyse and report quality statistics internally and externally at all levels
A NEBOSH qualification would be advantageous
Excellent communication skills, both written and verbal
An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
An understanding of electronics or proven electronics experience
Good MRP knowledge e.g. Javelin, SAP, BaaN etc.
For further details on this opportunity contact Jason Wallis at Service Care Solutions ....Read more...
Regional Director, Premium Drinks Wholesaler, London, Up to 100kMy client is a dynamic and rapidly growing drinks company known for our innovative products and market-leading brands. They pride themselves on their commitment to quality, sustainability, and excellence in customer service. As a London based Premium business they are well known across Mayfair and within the luxury market – along with wider On Trade businesses.Company Benefits
Competitive salary, exceptional bonus structureCompany car, travel and drink allowancesHealthcare and pension
This role will involve new business acquisition, team leadership and team growth. Recruitment and network is key! The Regional Director responsibilities:
Develop and execute a strategic sales plan to achieve sales targets and expand our customer base in LondonBuild and maintain strong, long-lasting customer relationships with key accounts in the retail and hospitality sectors.Identify new business opportunities and effectively manage the sales pipeline.Conduct regular field visits to engage with customers, provide training, and ensure excellent product presentation.Collaborate with the marketing team to develop promotional activities and campaigns.Monitor market trends, competitor activities, and customer feedback to inform sales strategies.Prepare and present sales reports, forecasts, and market analysis to senior management.Lead and mentor a team of sales representatives, fostering a high-performance culture
The ideal Regional Director Candidate:
Proven experience as a Regional Sales Manager or similar role in the drinks industry or FMCG sector.Strong sales acumen with a track record of achieving and exceeding sales targets.Excellent communication, negotiation, and interpersonal skills.Ability to work independently and manage a remote team effectively.Knowledge of the South of England market, with established relationships in the retail and hospitality sectors being a plus.Proficiency in CRM software and Microsoft Office Suite.Valid driver’s license and willingness to travel extensively across the region
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.
Some of your day-to-day duties will include:
Customer contact
Taking customer bookings and scheduling services and repairs
Communicating the customers' work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claim
Sales/advice for accessories and modifications
Collating information for CSI
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required). Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
Employer Description:With a successful history of growth and development, Marshall Motor Group is a forward-thinking and ambitious company that is dedicated to the growth and we are proud that our network has grown into one of the largest in the UK. Marshall was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 6th largest motor retail group (AM100 11/23).
We operate 143 franchise stores representing 24 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are as passionate about our people as we are about our cars, vans, trucks and bikes.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
No Limitz are based in Bedford, they are a local independent specialist in Sports Equipment, Teamwear, Schoolwear, Printing, Embroidery and Engraving.They are a family business that has grown steadily and continues to explore new opportunities to widen the range, quality of goods and services they offer their customers. From choosing the perfect cricket bat, creating a professional looking uniform to advising on some end of season awards and trophies.In this role you will:
Provide exceptional service to all customers and advise and recommend products to meet customer needs including gait analysis. (This analysis can help identify the source of muscle, nerve or skeletal problems)
Support business growth by maximising sales, utilise in store loyalty, ensuring that all customers sign up when in store and always keep stock on display clean and presentable
Keep shop floor tidy and support school wear department at peak times and maintain all shop displays and stock to maximise selling potential
Update shop window displays to link with core sports seasons and monitor stock gaps and place top-up stock order and also support with forward orders on stock
Process and track faulty returns with suppliers and process online orders when requested and ensure the till is balanced daily and a manager is notified of any errors
Complete regular stock takes and update on EPOS system and keep work area well organised and tidy and ensure all items are clearly labelled. Ensure customers are kept up to date on orders (including any delays) via telephone or email
Aim to exceed customer expectations and look for cross sale opportunities to maximise business results
Promote in store customer loyalty scheme
Support multi-channel advertising using Facebook, Instagram, and Twitter
Give training and support to fellow staff members where necessary
Answer customer calls and action and emails/call-backs as soon as possible
Training:Level 4 Sales Executive Apprenticeship Standard:
This program covers:
Sales fundamentals
The sales lifecycle
Negotiation
Understanding your product portfolio
Closing a sale
Ethics and legalities
Gathering Intelligence
Presentation
Training Outcome:
Full time permanent role after successful completion of apprenticeship
Employer Description:No Limitz, based in Bedford, is your local independent specialist in Sports Equipment, Teamwear, Schoolwear, Printing, Embroidery and Engraving. Established in 2001, the family business has grown steadily and to this day continues to explore new opportunities to widen the range, quality of goods and services we offer our customers. From running gait analysis to choosing the perfect cricket bat, creating a professional looking uniform to advising on some end of season awards and trophies, our staff are only too happy to help.Working Hours :Monday - Saturday, 9.00am - 6.00pmSkills: positive attitude,Good communication skills,Good organisational skills....Read more...
