An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Support revenue generation and optimise yield across the hotel.
* Contributing to the hotel's overall growth and guest satisfaction.
* Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
* Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Key Responsibilities:
Managing incoming repair requests (reactive and planned) via email, telephone, and software systems.
Preparing contractor work orders, obtaining quotations, and issuing instructions.
Supporting Property Managers with planned and reactive maintenance.
Using FixFlo software to process and monitor maintenance issues, ensuring timely resolution.
Conducting regular site inspections with Property Managers.
Liaising professionally with property owners, clients, suppliers, and contractors.
Maintaining a high standard of written and verbal communication.
Training Outcome:On completion, you will gain a recognised industry qualification and have the opportunity to progress into a Property Manager role. You’ll also be eligible to register as an Associate Member of ARLA (MARLA), The Property Institute (ATPI), or achieve CIH Certified Practitioner status (CertCIH).Employer Description:At AM Surveying & Block Management, we provide Block Management and Building Surveying/Consultancy services to developments, estates and clients throughout London and the South East and we are looking for a Property Management Assistant Apprentice to join our passionate team.
As part of our Block Management services to our clients, we provide a range of general property maintenance and cleaning services in-house.
Clients of AM Surveying & Block Management expect a high degree of service within key performance areas including professionalism, commitment to delivering on targets and attention to detail.
Our hard working team have continually achieved our clients expectations, driving the company forward as we continue to meet our growth goals, establish our brand as a respected Block Management & Building Surveying/Professional Services solution and expand our team.Working Hours :Monday to Friday 9am - 5pm (Full-time, Permanent), occasional emergency phone cover once every 12 weeksSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What you'll do:
Manage and complete all elements of your apprenticeship including learning sessions and off-the-job training to required standards and timescales
Support the SHEQ team with administration of employer and public liability claims, ensuring accurate and timely records
Collect, input and maintain SHEQ data and documentation, producing basic reports as required
Assist with occupational health coordination, including bookings, health surveillance and record keeping
Help coordinate inspections, equipment checks and calibration schedules with internal teams and external providers
Act as a first point of contact for SHEQ enquiries, providing support via phone and email
Provide general administrative support, including filing, trackers, meeting coordination and monthly reporting
Support SHEQ initiatives to promote a positive culture and continuous improvement while developing role knowledge and skills
Training Outcome:
SHEQ Assistant/Coordinator
Employer Description:Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region. Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands. Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day. By joining us you will be part of a growing organisation that positively embraces customer and community aspirations. If this sounds like you, it would be great to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Use the SAGE Intacct finance system.
Process purchasing transactions from purchase requisitions through to payment.
Check supplier statements and liaise with suppliers regarding outstanding payments.
Ensure appropriate records are maintained to support all purchases made using Trust credit cards and post journals to the relevant nominal accounts.
Raise customer invoices on the Trust finance system.
Complete bank reconciliations.
Provide financial reports to assist budget holders in managing their budgets effectively.
Assist with month-end processes, including accruals and prepayments.
Carry out general finance tasks to support the effective running of the department.
Maintain confidentiality and comply with data protection requirements.
Promote the safeguarding of children and young people.
Remain aware of current safeguarding legislation.
Demonstrate a commitment to equity of access and outcomes, including due regard to equality, diversity, dignity, respect, and human rights, while working with others to keep vulnerable people safe from abuse and mistreatment.
Provide the highest level of service to customers and behave in a manner that inspires confidence. Treat customers as individuals, respecting their diversity, culture, and values.
Understand your own role and its limits, and recognise the importance of providing appropriate care and support.
Training:
Qualification:Level 2 Finance Assistant - AAT
Duration: 12 months
Delivery: All learning will be delivered online alongside fulltime postion at the workplace
Training Outcome:Possible full-time postion upon completion of the apprenticeship. Employer Description:Areté Learning Trust is proud to work with 11 schools across North Yorkshire and Redcar and Cleveland, providing high-quality education for children and young people from early years through to sixth form.
Our schools serve a wide range of communities and contexts, but they are united by a shared moral purpose: to inspire and enable every learner to be the best they can be.Working Hours :Monday to Thursday 8.30am to 4.30pm - Friday 8.30am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Genuine interest in finance....Read more...
Preparation of sales invoices with full responsibility of the sales ledger
Credit control and bank reconciliations
Production of monthly sales reports
Purchase ledger
Processing payments and ad hoc duties
Although initially the position will predominantly be sales ledger based, there will be an opportunity to expand your responsibilities into other management accounts functions.Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process. The knowledge units will be delivered at the EMA training hub in Derby, or online (depending on apprentices’ location) through day release. AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit)
Principles of Bookkeeping (Level 2 Unit)
Management Accounting Techniques
Financial Accounting: Preparing Financial Statements
Business Awareness
Tax Processes for Business
Training Outcome:
Opportunity for a full time position within the team upon completion of the apprenticeship programme
Employer Description:At MX Display, we bring brands, spaces and ideas to life through innovative graphics, signage and large-format print solutions. With roots dating back to the mid-1980s and over 30 years of experience as MX Display, we have grown from a small photographic printing business into one of the UK's leading graphics and signage specialists. From our state-of-the-art production facility in Derby, we design, print and install high-impact visual solutions for clients across sectors including education, retail, healthcare, leisure, events, construction and commercial interiors.
Our success is built on a passion for innovation, quality and customer service. With a talented team of designers, project managers, print technicians and installers, we deliver projects of all sizes across the UK and beyond. Whether creating inspiring workplace environments, eye-catching exhibitions or bespoke signage solutions, we take pride in helping our clients transform spaces and make a lasting impression.Working Hours :Monday- Friday
9am- 5pmSkills: Attention to detail,Problem solving skills,Time management skills,Determination....Read more...
The Executive Office provides professional, confidential, administrative and organisational support to senior officers. The service acts as a central hub, supporting senior leaders by organising priorities, managing the flow of information, and helping ensure decisions and governance processes run smoothly.
You will be working with colleagues within the Executive Office to support the aims, objectives and priorities of the Senior Leadership Team, collaborating with internal teams and external stakeholders.
You will support the effective functioning of the Executive Office through tasks such as:
Providing day-to-day administrative support to Senior Leaders, helping them manage priorities effectively
Supporting and coordinating the planning and organising of meetings and events, ensuring everything runs smoothly
Preparing key documents such as agenda packs and taking minutes and actions
Building relationships by responding to enquiries from internal and external stakeholders
Carrying out a range of administrative tasks that support the smooth running of the office
You’ll also develop skills in teamwork, communication and time management while contributing to a high-profile service area supporting senior leadership.Training:You will work towards a Level 3 Business Administration qualification while gaining practical experience in the workplace. Training will be delivered through a combination of:
On-the-job learning within the Executive Office
Off-the-job training with a training provider
Regular progress reviews with your manager and training provider
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative role within Bristol City Council, subject to satisfactory performance and business need.
This apprenticeship provides a strong foundation for a career in business support, with potential progression into roles such as Business Support Officer, Senior Administrator or Personal Assistant. There may also be opportunities to move into specialist areas such as Human Resources, Finance, Recruitment or Customer Services, depending on interest and organisational requirements.
Further development opportunities may be available through internal training and progression pathways, including higher-level or leadership apprenticeships, supporting long-term career progression within the council.Employer Description:Bristol City Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations and culture of all members of our community and our workforce. Please note that if you were to be invited to interview, you will be asked a question on equal opportunities.Working Hours :Monday to Friday 9am to 5pm.
This role is primarily based at City Hall, Bristol, with occasional home working where appropriate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Time management skills,Willingness to learn....Read more...
We’re on the lookout for a Supervisor to join our team!
Right at the heart of the pub - creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests
You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more
Have previous experience in a similar Supervisor or Team Leader role
Work with wider pub management team to ensure the business runs efficiently and profitably
Opening and closing, stocking, and cashing up
Be a role model for customer service
Ability to think on the spot and use your initiative
Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
Health Screening Discounts
Long Service Awards
Gym Discounts
24-hour GP helpline
Mortgage Advice and support
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
At Marston’s, you will be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.Training Outcome:
Marston’s offer ongoing training and support and actively encourage their employees to progress
Employer Description:We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
1. Service Desk
Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately
Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers
Ensure calls are logged and updated on our Halo Service Desk tool
Follow the ITIL framework to deal with user enquiries
The building and decommissioning of laptops and android devices
Fixing and replacing parts on RBC devices
1. Operations
Learn and complete daily operations checks to ensure systems are working correctly
Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets
1. Manual Operations
The installation of desks with Monitors, power Bricks and rj45 connectors
Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained
Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss
1. Customer Services
Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’
Knowledge Base
Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained
6. Technical Projects
Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard
6. Administration
Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT
Assisting in taking notes and following up actions from the ICT management team
6. Training
To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider
To achieve personal development targets, as agreed with your line manager
To complete and undertake mandatory Rushcliffe Borough Council training
Complete ITIL foundation course
Complete CompTIA A+ training
6. Other Duties
Carry out any other duties that are reasonably required and not exceeding the grading of the post
Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours
User must have a driver’s licence and access to a car for work use
Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT.
We will also require the apprentice to complete all the necessary mandatory training which includes the list below.
• GDPR 1,2 and 3
• Fire Awareness
• Display Screen equipment
• Sexual harrassment
• Safeguarding Children
• Safeguarding Adults
• Information Management Certification
• Cyber Crime
• Managing information
• Freedom of Information
• Information Classification
• Prevent Training
As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome:
At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available
Employer Description:About Company
Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington.
We are a high performing Council who strive to deliver the best services possible to our residents.
Rushcliffe Borough Council offer a fantastic benefits package including:
- Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham
-Free parking at our sites
-Local government pension scheme
-Employee Assistant programme and Rushcliffe rewards benefit platform
-Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required.
This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Core Purpose:
To support the delivery of a professional and efficient HR service, by administering HR processes spanning the employee lifecycle, from recruitment to offboarding, ensuring accuracy, consistency and timely completion of all activities.
Primary Objectives:
Act as the administrator for the HR service:
Maintain accurate employee records by updating the HR system and appropriately filing of other documentation, ensuring that employee records are securely stored and compliant with GDPR and data protection requirements
Maintain the e-learning system by setting up employees on the system and monitoring compliance
Administer processes such as sickness absence, maternity, paternity, probationary periods, flexible working requests
Assist with preparing and processing monthly payroll, ensuring accuracy and compliance
Assist the Head of HR with drafting letters and taking notes at meetings
Monitor shared mailboxes and escalate queries appropriately
Recruitment, Onboarding and Leaver Processes:
Support recruitment, onboarding and leaver processes
Administer the drafting and placing of job adverts
Administer the shortlisting and interview processes, manually and electronically through the HR system
Prepare and send out contract letters as directed by the Head of HR
Complete reference requests and any background and disclosure checks
Assist with new starter onboarding process including offer letters, reference checks, new employee records and induction processes
Administer leaver processes and respond to reference requests
Administer the HR Information system:
Become a superuser of the HR system and assist with its development
Highlight opportunities to expand on and improve processes in the system, to enhance employee experience
Produce reports from the HR system for analysis
Support the completion of payroll activities in line with payroll cut-off dates:
Administer the monthly staff payroll changes by communicating changes to the Finance & Payroll Officer within payroll deadlines
Ensure that employee pay-related data is kept up to date on the HR system
Team Working:
Work closely with the Finance & Resources department to ensure that plans and priorities align with wider organisational plans and strategies
Effectively represent the team and actively contribute at internal meetings and external events
Understand and adhere to The Fostering Network’s policies and practices
Engage with and demonstrate commitment to The Fostering Network’s mission, vision, values and strategy
Proactively engage with the performance development approach, taking responsibility for seeking appropriate development opportunities and taking part in learning
Take a relationship-based approach to your work, understanding that creating positive relationships with our internal and external stakeholders is central to achieving our objectives
Undertake any other duties appropriate to the level in accordance with agreed procedures and guidelines
Training Outcome:HR Administrator, HR Assistant, HR Officer.Employer Description:The Fostering Network is the UK’s leading fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community.
Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Awareness of the McLaren design management processes (MDM forms)
Be aware of the Employers requirements for the project, in relation to the design
Support the implementation of project specific design management protocols and procedures
Understand project specification information management/digital protocols and processes
Awareness of BIM and ISO standards, relative to the project
Contribute to the effective and timely management of design documents via the project CDE
Assist in the process for RFIs, sample submittals and technical submittals
Awareness of the project sustainability requirements and assist in collating/managing/submitting documents to discharge obligations
Provide assistance to collate and manage BC design submission and information to discharge planning conditions
Assist the project commercial team with procurement – preparing scope mark ups, reviewing subcontractor proposals for compliance, collating of CPs
Assist the design lead in the preparation and monitoring of the IRS and design programmes
Understand the scope of service for the design consultants and the DRM
Assist with the subcontractor design process (with support as required), ensuring design is coordination with interfacing trades and compliant with the contract and statutory requirement
Attend design workshops (with support as required) and produce meeting minutes
Input into the project risk register
Awareness of the golden thread, and contribute to the collation of handover information and the McLaren digital archive
Training:
Four days a week on site, one day at university
Training Outcome:
A career in design management typically progresses from Trainee, supporting design coordination, to Assistant Design Manager, managing elements of design, then to Design Manager, leading project design delivery, with progression into senior and leadership roles
Employer Description:McLaren Construction specialises in delivering high-quality building projects across a diverse range of sectors.From healthcare and education to commercial, residential, and retail, we provide end-to-end constructionsolutions tailored to meet the unique needs of each customer and the communities these buildings serve. Founded in 2001 with a clear purpose to be a trusted true build partner. We are privately owned, agile, andinnovative – and our can-do culture means we achieve sustainable growth year-on-year.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident’s interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it’s helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You’ll be working in a single location as part of our Retirement Community team
(If you’ve been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we’d love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development – fully-funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria – visit our website for more information
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Training Outcome:
Move into a permanent contract as a Customer Supporter
Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Manage and maintain diaries, schedules and appointments for senior managers and directors
Arrange meetings, prepare agendas, take minutes and distribute actions
Draft, format and proofread letters, reports, presentations and other documents
Handle incoming telephone calls, emails and correspondence professionally
Maintain accurate electronic and paper records in line with organisational procedures
Organise meetings, training sessions and events, including booking venues and resources
Support the preparation of reports, spreadsheets and management information
Liaise with internal teams, external organisations and stakeholders
Learn to use a range of digital systems, databases and office software
Prioritise workloads and assist with administrative projects as required
Ensure confidential information is handled appropriately and securely
Provide general administrative support to assist with the smooth running of the organisation
Training:
Training will primarily take place at our main office in Southend, where the apprentice will receive on-the-job training and support from experienced managers and colleagues
The apprentice will also have the opportunity to attend meetings and gain practical experience at other company locations, including occasional travel to Basildon
In addition to workplace learning, the apprentice will complete their apprenticeship training through their training provider
Dedicated training time will be provided in line with apprenticeship requirements, including regular coaching, reviews and skills development activities throughout the programme
Training Outcome:
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or personal assistant role within the organisation
The skills and experience gained will also provide a strong foundation for future careers in business administration, office management, executive support, operations management, healthcare administration, or further higher-level apprenticeships and professional qualifications
Employer Description:COMMISCEO PRIMARY CARE SOLUTIONS is a healthcare organisation providing a range of primary care and urgent care services across Essex. We are committed to delivering safe, effective and compassionate care while supporting the health and wellbeing of the communities we serve.
Our teams work across GP surgeries, urgent treatment centres and community healthcare settings, supporting thousands of patients each year. We pride ourselves on creating a supportive and inclusive workplace where staff are encouraged to develop their skills, contribute ideas and progress their careers.
As an apprentice with COMMISCEO PRIMARY CARE SOLUTIONS, you will become part of a professional and dedicated team, gaining valuable experience within a growing healthcare organisation while making a real difference to patient care and service delivery.Working Hours :Monday - Friday, 09.30 - 17.30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Provide a professional and welcoming front-of-house reception service
Respond to parent and visitor queries in person, by telephone, and via email
Monitor and manage school communication systems, including emails, telephones, and messaging platforms
Support the administration of pupil records and confidential information
Work with school systems, including MIS (Management Information Systems), attendance systems, and online payment systems
Assist with pupil attendance monitoring and follow-up procedures
Maintain accurate electronic and paper-based records
Support the processing of school payments, trips, dinners, and permissions
Assist with filing, photocopying, scanning, and general office administration
Help produce letters, newsletters, and other school communications
Support staff with administrative tasks across the school
Ensure safeguarding and confidentiality procedures are always followed
Support the organisation of meetings, events, and school activities
Manage incoming and outgoing post and deliveriesMaintain a tidy, organised, and welcoming reception and office environment
Undertake training and coursework required as part of the apprenticeship programme
Carry out any other reasonable duties requested by the School Business Manager or Senior Leadership Team
Training:The successful candidate will act as a key point of contact for parents, pupils, staff, and visitors, supporting the smooth day-to-day running of the school office.Training Outcome:After completing a Business Administrator Apprenticeship, learners can progress into roles such as Senior Administrator, Office Manager, Team Leader, Executive Assistant, Operations Coordinator, or Business Support Officer. They may also continue onto higher-level apprenticeships in management, leadership, or business operations. Employer Description:The symbols on our school badge relate to that of our historic community, Wargrave. Our website should give you a flavour of our school, which I hope you will find useful!
At Wargrave, we are proud of our school and our children! We believe that it is our responsibility to provide our children with every opportunity to discover, to be creative, to develop strong friendships and have fantastic memories that they will cherish for the rest of their lives.
We are all very proud of our caring, Christian school. We are a family-orientated church school that fosters a welcoming environment where all children thrive and have opportunities to exceed their potential through work and play. Working Hours :The hours of work are 37 hours per week term time only, plus 5 inset days. The working hours will be Monday 8.00-15:30, Tues-Friday 8.00-16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident's interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it's helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You'll be working in a single location as part of our Retirement Community team
(If you've been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we'd love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That's why, alongside 25 days' annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development - fully-funded training and ongoing development opportunities - we'll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility - work in an environment where everyone belongs - with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network "PRISM", Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work.
Lifestyle perks - save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support - enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria - visit our website for more information.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
Training:Business Administrator Apprenticeship L3.Training Outcome:Move into a permanent contract as a Customer Supporter.Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don't make profits for shareholders. Instead we invest all the income we make - every penny - into delivering on our social purpose.Working Hours :37.5 hours a week Monday-Friday.
Shifts TBC.Skills: Team Working,Organisation Skills....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident's interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it's helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You'll be working in a single location as part of our Retirement Community team.
(If you've been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we'd love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That's why, alongside 25 days' annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development - fully-funded training and ongoing development opportunities - we'll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility - work in an environment where everyone belongs - with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network "PRISM", Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks - save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support - enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria - visit our website for more information.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
Training:Business Administrator Apprenticeship L3.Training Outcome:Move into a permanent contract as a Customer Supporter.Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don't make profits for shareholders. Instead we invest all the income we make - every penny - into delivering on our social purpose.Working Hours :37.5 hours a week Monday-Friday.
Shifts TBC.Skills: Team Working,Organisation Skills....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories.
This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Motor Claims Handler -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same. One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life. You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial. However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued. This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Motor Claims Case Advisor -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same. One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life. You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial. However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued. This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Process Management:
Execute and adjust daily plans for Van and HGV fleets
Co‑ordinate resources to ensure availability and escalate delays
Monitor all collections and deliveries to meet SLA and procedural standards
Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
Support transport administration including scheduling paperwork, tachograph analysis and infringement monitoring
Provide accurate data for financial and performance reporting, identifying trends for improvement
Manage cost‑related tasks as required
Build strong relationships with internal teams, service providers and clients to support efficient information flow
Team Leadership and Management:
Support recruitment of drivers and transport support staff, including agency personnel
Ensure completion of pre‑employment checks, assessments and induction training. Conduct regular licence checks to maintain compliance
Lead team meetings and briefings to communicate performance expectations and operational update
Manage attendance, conduct and performance issues in line with policy
Provide coaching and training to support development and performance improvement
Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
Monitor compliance with driving hours, Working Time Directive rules and road‑safety legislation
Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents and near misses, completing follow‑up actions and leading investigations or disciplinary processes with HR support
Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection and Information Security. Maintain accurate safety and compliance records
Monitor adherence to transport security policies and support investigations into potential breaches
Change Management:
Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
Communicate change clearly to ensure understanding and engagement
Measure and monitor the impact of change, providing feedback and solutions
Act as a proactive problem‑solver, collaborating with other departments to deliver effective and sustainable change
Training:
Transport and Warehouse Operations Supervisor Level 3
The training will take place on the job, with the support of the training provider's workshops, tutorials
In addition, eLearning, internal workshops and coaching
Training Outcome:Transport Supervisor position - Assistant Transport Manager - Transport Manager.Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :5 days out of 7; flexible attitude to shifts and rotas, including Saturdays and evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good UK geographical knowledge....Read more...
Greeting and assisting visitors, parents and pupils at reception
Answering telephone calls and responding to email enquiries professionally and efficiently
Maintaining pupil records and updating school management information systems
Supporting attendance procedures and recording pupil absences.Preparing letters, reports, newsletters and other school communications
Filing, photocopying, scanning and managing documentation
Assisting with the organisation of school events, trips and meetings
Processing orders and supporting general office administration
Working with staff across the school to provide administrative support where required
Ensuring confidentiality and data protection procedures are followed at all times
As a Business Administration Apprentice at Roseberry Primary School, you will work as part of the school office team, providing administrative and organisational support to ensure the smooth day-to-day running of the school. No two days are the same in a busy school office. You will gain experience across a wide range of administrative functions while developing valuable skills in communication, organisation, customer service, IT and teamwork. Throughout your apprenticeship, you will receive training and support from experienced colleagues to help you grow in confidence and build a successful career in business administration.
This role is based in a busy primary school office and requires regular interaction with pupils, parents, staff and visitors. You will need to be confident communicating with a range of people, maintain confidentiality at all times and present a professional and friendly manner.
The role involves using computers and office equipment on a daily basis, as well as occasional movement of files, stationery and resources around the school. As part of the school team, you will be expected to support the school's values and safeguarding responsibilities.
You will be required to undertake and successfully complete a recognised First Aid qualification as part of your role, with training provided where necessary.
This post is subject to an enhanced DBS check, satisfactory pre-employment checks and compliance with the school's safeguarding and child protection procedures.Training:
You will work towards the Business Administrator Level 3 Apprenticeship Standard, gaining the knowledge, skills and behaviours needed for a successful career in business administration
Throughout your apprenticeship, you will receive dedicated support from both Roseberry Primary School and your training provider. You will develop valuable skills in business administration, communication, project management, IT systems, customer service and professional working practices, while applying your learning in a real school environment. Training will include regular one-to-one reviews, coaching and off-the-job learning to support your development and progress
Training will take place both in school and through your apprenticeship provider. Delivery is expected to be through regular training sessions and workshops during working hours, rather than block release, although this may vary depending on the training provider
At the end of the programme, you will achieve the Business Administrator Level 3 Apprenticeship Standard. You will also complete an End-Point Assessment, including a knowledge test, portfolio-based interview and project presentation, allowing you to demonstrate the skills and experience you have developed throughout your apprenticeship
This nationally recognised qualification will provide a strong foundation for future career progression in administration, business support and office management roles
Training Outcome:
On successful completion of the apprenticeship, you will have developed a broad range of transferable business and administrative skills that are valued across many sectors
You may progress into a permanent administrative role within a school or educational setting, such as School Administrator, Office Administrator or Reception Administrator. With further experience, you could progress to positions such as Senior Administrator, Office Manager, School Business Manager or Executive Assistant
The apprenticeship also provides a strong foundation for further professional development, including higher-level apprenticeships and qualifications in business administration, leadership and management
This apprenticeship is an excellent first step towards a long-term career in administration, business support and school operations
Employer Description:Roseberry Primary School is a welcoming and ambitious school community where every child is encouraged to achieve their very best. We are committed to inspiring a love of learning, nurturing confidence and kindness, and helping children develop the skills and values they need for the future
Our curriculum is built around community, aspiration and opportunity, providing children with a wide range of experiences that broaden horizons and prepare them for life beyond primary school. We have high expectations for both pupils and staff and are proud of our supportive, inclusive and caring environment
As a Business Administration Apprentice, you will be part of a dedicated team at the heart of school life. You will gain valuable experience in a professional environment where your contribution is valued, while developing the knowledge, skills and confidence needed for a successful career in administration.
Please log onto the School website below and complete the School application form as well
https://www.roseberryprimary.org.uk/vacancies/
Working Hours :Monday: 8:00 AM - 4:15 PM
Tuesday: 8:00 AM - 4:15 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:15 PM
Friday: 8:00 AM - 3:30 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an Assistant Accountant Apprentice, you will support internal and external customers in managing financial and accounting activities within an organisation. Working under the supervision of experienced finance professionals, you will assist in preparing financial reports, reconciling accounts, processing transactions, and ensuring compliance with relevant financial regulations.
This apprenticeship provides a structured pathway to a career in finance, with opportunities for progression into professional accounting roles.
Typical Duties Include:
Assisting with monthly and year-end financial reporting.Processing financial transactions, including accounts payable and receivable.
Reconciling bank statements and resolving discrepancies.
Assisting in the preparation of VAT returns and tax computations.
Using financial and accounting software to record and analyse data.
Supporting the preparation of management accounts and financial statements.
Ensuring compliance with financial regulations, including anti-money laundering.
Assisting with audits and control account reconciliations.
Communicating financial information to non-finance stakeholders.
Maintaining financial records and ensuring data accuracy.
Using digital systems securely to protect financial data.
Keeping up to date with changes in finance regulations and accounting best practices.
Training:As the successful apprentice, you will undertake an apprenticeship in Level 2 Accounts and Finance, to include assessment in Skills, Knowledge and Behaviours of a Finance Officer) Functional Skills in maths and English (where applicable), and completion of your End Point Assessment. During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training. The apprenticeship will be delivered by South Gloucestershire & Stroud College over15 Months. You will be required to attend CAMPUS on day release for your studies, and an assessor will visit you out on site. You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and behaviours throughout the duration of your apprenticeship programme. Training Outcome:The pathway for the successful applicant would be to commence the AAT qualification under the apprenticeship scheme whilst developing skills and progressing their role within the firm.Employer Description:Wright Readymix is proud to be a member of The LGW Group, a coalition of leading concreting and construction experts in Wales and the South of England.
The LGW Group consists of four highly regarded and well-established construction specialists. It is the only group in the region that handles every part of the concreting process, from metal deck profile floor installation to concrete screed and brick and block delivery. The group can even supply you with precast concrete products, such as stairs and block and beam flooring, as well as decorative cast stone products such as decorative window cills and balustrades.
As part of the group, Wright Readymix is responsible for delivering concrete, liquid screed, and concrete pumps to both commercial and residential projects in the South. We handle projects both big and small, working with other members of The LGW Group to ensure you get the best service possible.Working Hours :37.5hrs Monday to Friday 9am -5pm less 30 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Farmfoods are looking to recruit an Apprentice Retail Assistant for our shop in Norris Green. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our retail apprentices, you will:
Make all of our customers feel welcome with a friendly smile and a simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy as there is always something to do
You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more
To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them
Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
Training:
Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within
Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you
This vacancy will become permanent upon completion of your apprenticeship
Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental....Read more...
