Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
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Bodyshop Advisor / Customer Service Advisor:
- Up to £39,000 per annum
- Company Benefits
- Permanent Role
- Mon to Fri 8:30am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wembley area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
Bodyshop Customer Service Advisor
Bodyshop Customer Advisor Wolverhampton Competitive Salary
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Competitive Salary Package
- Bonus available
- No weekend work
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor Bodyshop Wolverhampton
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Parts Advisor
Salary: up to £32000 per annum + Bonus
Location: Gloucester
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5pm
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Gloucester.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £35000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Parts Advisor
Salary: £33500 per annum + Bonus
Location: Exeter
Job Type: Full-time, Permanent
Hours: Monday to Friday - 7am to 4pm OR 9am to 6pm + 1 in 2 Saturday Mornings
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Exeter.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £33500 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Parts Advisor
Salary: £31500 to £36000 per annum
Location: Portsmouth
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5.30pm + 1 in 3 Saturday Mornings 8am to Midday
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Portsmouth.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £35000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Parts Advisor
Salary: £29140 to £33000 per annum
Location: Bicester
Job Type: Full-time, Permanent
Hours: Monday to Friday - 7am to 4pm / 8am to 5pm / 9am to 6pm + 1 in 3 Saturday Mornings 8am to Midday
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Bicester.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £33000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureKeyloop or Kerridge experience would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle histor
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMPay Rate for a Customer Service Advisor:Full TimeUp to £27,000 per annumChristmas bonusAdditional bonus structure dependant on salesBenefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Circa £32k + £3k Sales Bonuses, Well Established Blue Chip Company, Permanent RoleWe are seeking a motivated and customer-focused Parts Advisor to join a busy automotive parts operation in Cambridge. This is an excellent opportunity for an experienced parts sales advisor, or mechanic who is looking to step away from the tools.The Role As a Parts Advisor, you will be responsible for identifying and supplying the correct vehicle parts, maximising sales opportunities, and providing exceptional support to both trade and retail customers. You will work closely with colleagues to achieve sales objectives while maintaining high standards of customer service and operational efficiency. This role will mainly be focused on ‘warm’ sales, however occasional outreach to potential new customersKey Responsibilities
Accurately identify and supply vehicle parts that meet customer requirements.
Maximise sales by promoting products, special offers, and identifying upselling opportunities.
Maintain up-to-date product knowledge through training, technical bulletins, catalogues, and product updates.
Deliver exceptional customer service through telephone, email, and face-to-face interactions.
Build and maintain strong relationships with customers through regular communication.
Progress customer orders efficiently while providing expert advice and support.
Handle customer enquiries, concerns, and complaints professionally and effectively.
Maintain accurate customer records in line with data protection requirements.
Process customer orders, payments, and documentation accurately using internal systems.
Source additional parts from external suppliers or partner locations when necessary.
Skills & Experience The ideal Parts Advisor will have:
Previous experience within an automotive parts, distribution, or customer sales environment.
Experience dealing with trade and retail customers over the telephone and in person.
A proven ability to identify sales opportunities and achieve targets.
Good IT skills and confidence using parts lookup and ordering systems.
Knowledge of parts and vehicle materials
What We're Looking For The successful parts advisor will be enthusiastic, organised, and committed to delivering first-class customer service. You'll be confident handling multiple priorities, enjoy working in a target-driven environment, and be passionate about helping customers find the right solutions.If you're an experienced parts advisor looking to join a professional automotive business offering excellent earning potential and long-term career development, we'd love to hear from you.If you are interested in this parts advisor role, please apply now or contact Grace at E3 Recruitment....Read more...
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Parts Advisor / Parts Controller to join their busy site in the Maidenhead area.
Bodyshop Parts Advisor / Parts Controller job role:
- You will be responsible for the management of the Bodyshop Parts department
- Maintaining and operating an efficient and profitable parts operation
- Motivate and develop the Parts Department ensuring excellent customer service is delivered to customers by phone, online, and face to face
- Work with other Heads of Departments to develop business strategy
- Source additional parts from outside the Dealership using the appropriate search methods
Requirements for Bodyshop Parts Advisor / Parts Controller:
- Strong background within the Parts Department having managed a team in a previous role
- The ideal Parts Manager must have excellent interpersonal and communication skills together with a friendly and approachable manner
- You will be computer literate and have worked with some form of parts software/platform.
If you are interested in finding out more get in contact with Piam on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
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Looking for a role where you can make a real difference to customers every day? If you’re a confident communicator who enjoys helping people, solving problems and no two days being quite the same, this could be the opportunity for you.We’re looking for a Call Centre Advisor to join a well-established organisation in Llandudno. You’ll become part of a friendly and supportive team, with the opportunity to build on your customer service skills while gaining valuable experience within a professional office environment.In the Call Centre Advisor role, you will be:
Respond to customer enquiries across a variety of channels, including telephone, email, Live Chat and SMSBook, amend and manage customer appointments, ensuring everything runs smoothly and efficientlyMake proactive outbound calls to help optimise appointment schedules and promote relevant offersAccurately update customer records and interactions using the CRM systemProvide a consistently professional, empathetic and high-quality customer experienceHandle a range of enquiries, including more sensitive or challenging conversations, with patience and professionalism
To be successful in the Call Centre Advisor role, you will need:
Previous experience within customer service, contact centre or a similar customer-focused environmentConfident IT skills, including Microsoft Word, Excel and OutlookA calm and professional approach, with the ability to remain solution-focused in a busy environmentA confident and professional telephone manner, including the ability to handle sensitive or complaint-based callsExcellent communication skills, with empathy and patience when supporting customers who may have communication difficultiesStrong attention to detail and the ability to work effectively as part of a teamFlexibility to work a rotating shift pattern
This is a temporary position for approximately two months initially, offering full-time hours on a four-week rotating shift pattern, including one Saturday per month. You’ll be based in modern, accessible offices in Llandudno, with an hourly rate of £12.71 per hour, plus weekly pay and holiday accrual.If you’re someone who genuinely enjoys helping people and takes pride in providing excellent customer service, we’d love to hear from you.....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Paul Rigby Hyundai are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if needed
The training will take place at the work place with 1:1 support and monthly teams calls.
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:A family-run business proudly representing the Hyundai brand since 1996 in Bromsgrove. In 2025, we expanded with a second location in Stratford-upon-Avon, continuing our strong commitment to exceptional customer service.
Get in touch with our team today or visit us at either of our dealerships in Bromsgrove and Stratford-upon-Avon. Our sales and service departments have a longstanding history of delivering outstanding experiences. Meet our dedicated team members below, who provide this level of service every day.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Hyundai York are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
General ad hoc duties as and when required
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:Drive Motor Retail Hyundai York is an authorized Hyundai retailer dedicated to providing exceptional service and a wide range of Hyundai vehicles. They offer new and used cars, including models like the IONIQ 6 and TUCSON, and emphasize customer care and satisfaction. The dealership is located at Great Northway, Nether Poppleton, York, and is known for its excellent customer service and a modern showroom facilityWorking Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Accurately inputting vehicle purchase and sales invoices
Recording customer deposits and payments
Filing and maintaining finance agreements and customer documentation
Matching supplier invoices to vehicle purchases
Scanning, uploading, and organising documents
Supporting month-end administrative processes
General accounts and administrative support as required
Training Outcome:After completing a Customer Service Apprenticeship, you can progress from Customer Service Advisor to Senior Advisor, Team Leader/Supervisor, and eventually Customer Service Manager or Operations Manager. You may also move into areas such as sales, HR or business administration.Employer Description:Solo NW Limited, the cheapest used car dealer in Liverpool. We are a family business with a proud history of selling cars cheaper than market value. In fact, according to Auto Trader, 94% of our cars are sold too cheap!
Since we started our business in 2008, we have constantly grown. Starting with a small number of cars in just 1 unit. We now have 100+ different cars every month spread across one large site. We've also positioned ourselves in the market to remain the place for the cheapest motors on Merseyside.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
Are you a confident communicator with excellent customer service and administration skills? We have an exciting opportunity to join a busy Housing Register team as a Housing Register Advisor, providing advice and support to customers across North Wales.This is a varied and rewarding role where you’ll be the first point of contact for customers seeking housing options advice and support. You’ll provide guidance, assess applications and work closely with other teams and agencies to help customers access the right services.In the Housing Register Advisor role, you will be:
Providing friendly and professional advice to customers by telephone and face-to-faceResponding to housing enquiries, relocation requests and complaintsAssessing applications for eligibility in line with policies and proceduresMaintaining accurate customer and application recordsLiaising with other departments and external agencies to support customersDealing professionally with enquiries from senior managers, elected representatives and members of the publicAttending meetings and panels as requiredProduce reports and support the wider Housing Register team
To be considered for the Housing Register Advisor role, you will need:
Previous customer-facing experienceStrong administration and telephone skillsConfident using Microsoft OfficeExcellent organisation and attention to detailAbility to manage competing prioritiesA calm, professional and empathetic approachAbility to handle sensitive and challenging situationsA full UK driving licence and access to a vehicle for work purposes
This is a full-time temporary vacancy, initially for around 6 weeks, working Monday to Friday, 37 hours per week. The role is office-based near Colwyn Bay and offers a pay rate of from £13.82 per hour, depending on previous skills and experience + holiday pay.....Read more...
As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.
You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.
Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that.
There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on.
Day-to-day duties
Reviewing and forward-planning workloads and checking for accurate and detailed information.
Liaising with the workshop to ensure they have their required parts.
Receipting, issuing and controlling stock.
Taking care of customers that are bringing in their vehicles for service/repair.
Identifying parts required and sourcing parts using parts catalogues and internal systems.
Communicating with customers on the progress of their vehicle.
Advising of any faults or repairs required and providing clear and accurate solutions.
Preparing customer reports and invoices.
Training Outcome:Over 90% of our apprentices are kept on in full-time employment with Arnold Clark after their apprenticeship. And your training doesn’t stop there – you can then go on to become an aftersales advisor, a senior advisor, a supervisor or even an aftersales manager; the list is almost endless!Employer Description:Arnold Clark is Europe's largest independently owned car retailer, with branches across the UK offering new and used vehicles, servicing, repairs, MOTs, vehicle rentals and accident repair services. For over 70 years, we've built our reputation on providing outstanding customer service and investing in our people.
About Our Apprenticeships:Our award-winning apprenticeship programme gives you the opportunity to earn while you learn, gaining a nationally recognised qualification alongside hands-on experience in a real working environment. You'll receive full training, support from experienced mentors, and the chance to develop valuable skills that can lead to a long and successful career with Arnold Clark. Many of our managers and industry experts began their journey as apprentices, making this the perfect first step into the automotive industry.Working Hours :8:30am - 5:00pm, Monday - Thursday. 8:30am - 4:00pm, Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:Welcome to Thurlow Nunn Hyundai - Northampton. As your authorised Hyundai retailer, we're dedicated to providing exceptional service and driving progress for humanity with electrified vehicles tailored to your needs. Explore our diverse range of Hyundai models, from stylish saloons like the IONIQ 6 to versatile SUVs like the TUCSON.
Our team is here to ensure a seamless buying experience with our state-of-the-art service centre staffed by trained technicians, dedicated to keep your Hyundai running smoothly.
At Thurlow Nunn Hyundai - Northampton, we're more than just a retailer – we're part of your community. Thank you for choosing us for all your automotive needs.Working Hours :Monday to Friday 08:30 - 17:30 with an hour lunch for 16 & 17-year-olds Monday to Friday 08:30 - 17:30 with an hour lunch and also 1 in 2 Saturdays 08:00 - 12:00 for 18 years+.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
A varied role within the Automotive Industry, learning on the job alongside the front of house team, assisting with all level of service advisor and customer service work passing through a busy forward focused business with a real opportunity for career progression.
The role:
Customer service experience, dealing with customers by telephone, email, text and face to face visits
Processing work using a company garage management system
Parts ordering
Allocating parts to jobs and processing returns
Data entry and CRM
Using AI integrations
Customer follow up calls
Assisting with garage management system (all training provided)
Training:The apprentice will attend online lessons, once every other week, to work towards their Customer Service Practitioner Level 2 Apprenticeship standard.
In addition, they will be allocated with their assessor who will visit them within the workplace once every 6-8 weeks.
The apprentice will complete a minimum of 6 hours off the job each week.Training Outcome:Potentially a permanent position available for the right candidate.Employer Description:Stourbridge Automotive Ltd provides a high level of service, offering friendly and accurate vehicle advice for Audi, BMW, BMW MINI, Mercedes, Jaguar, Land Rover and Range Rover (JLR group).Working Hours :5-days a week, full time (8:15am - 5:45pm). Working days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
You will work alongside an experienced team, learning how to provide excellent customer service, communicate confidently with customers and support the day-to-day running of the business.
Your duties will develop as you progress through your apprenticeship and will include:
Responding to customer enquiries by telephone and email
Providing friendly, professional and helpful customer service
Helping customers with product, order and delivery enquiries
Processing customer orders and updating customer information
Resolving customer queries and problems efficiently
Developing positive relationships with customers
Working closely with other members of the team to achieve individual and company targets
Maintaining accurate information on company systems
Carrying out general administrative duties
Learning about the company's products, services and processes
Supporting the wider customer service and sales team when required
Completing all training, coursework and assessments required as part of the apprenticeship
Preparing for and completing the End Point Assessment
Training:Training will be delivered either face-to-face or remotely via Teams in the workplace. You will receive monthly visits from a qualified assessor.Training Outcome:Potential permanent position following successful completion of the apprenticeship programme.Employer Description:We are a leading printer consumables company, supplying a wide range of printer cartridges, toner and related products to customers across the UK.
We pride ourselves on providing excellent customer service and are looking for an enthusiastic Apprentice Customer Service Advisor to join our friendly team at our office in Atherton, Manchester.Working Hours :Monday to Thursday 9am-5.30pm
Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Keen to learn,Reliable and punctual....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do? Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
Advising customers on how to solve a problem with their vehicle.
Taking orders from customers both face to face and over the phone.
Maintaining an ordered stock room and finding parts from stock.
Raising invoices for parts sold.
Liaising with other members of staff.
Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Customers may include members of the public, service departments of retailers, and garages. Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17-month programme, you will receive the following:
Level 2 Retailer Standard
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered online and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:R T Commercials is an established commercial vehicle business, providing vehicle sales, servicing, repairs and maintenance to customers. With a strong focus on quality, reliability and customer service, the company offers an excellent environment for apprentices to develop practical skills and gain valuable industry experience while working alongside experienced professionals.
As an apprentice at R T Commercials, you will have the opportunity to learn, develop and build a rewarding career within the commercial vehicle industry.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do? Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
Advising customers on how to solve a problem with their vehicle. Taking orders from customers both face-to-face and over the phone.
Maintaining an ordered stock room and finding parts from stock.
Raising invoices for parts sold.
Liaising with other members of staff.
Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17-month programme, you will receive the following:
Level 2 Retailer Standard
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
