Service Advisor Automotive Dealership
Location: Woolwich, South East London
Basic Salary: £35,525 | OTE: £50,000+ | Company Car
Are you an experienced Service Advisor looking for your next opportunity within a main dealership? We are recruiting on behalf of an established automotive dealership in Woolwich for a customer-focused Service Advisor to join their busy aftersales team.
This is an excellent opportunity for someone with automotive service experience who enjoys building customer relationships, delivering outstanding service and working in a professional dealership environment.
Whats on Offer:
- Basic salary of £35,525 per annum
- OTE of £50,000+ per annum
- Company car
- 31 days annual leave, including bank holidays
- Employee car ownership schemes for you and your family
- Private healthcare access and employee assistance programme
- Pension scheme and life assurance
- Retail discounts and employee referral bonuses
- Long-service awards and enhanced holiday entitlement
- Ongoing training and career development
- Additional pay for Saturday working
Working Hours:
- Monday to Friday: 8:00am6:00pm
- Saturday: 8:00am12:30pm, 1 in 3 Saturdays
- 45 hours per week, with Saturday hours paid in addition
Key Responsibilities:
- Welcome customers and provide a friendly, professional service.
- Manage the customer journey from vehicle booking through to collection and handover.
- Keep customers updated on vehicle servicing, repairs, costs and completion times.
- Explain additional work and obtain customer authorisation where required.
- Liaise with workshop technicians to coordinate jobs and maintain workshop efficiency.
- Complete service documentation and administration accurately.
- Handle customer enquiries and resolve complaints professionally.
- Ensure vehicles are prepared and ready for collection.
- Maintain high levels of customer satisfaction and build long-term relationships.
What Were Looking For:
- Previous experience as an Automotive Service Advisor, Aftersales Advisor or Service Team Manager.
- Experience working within a main dealership or automotive service environment.
- Excellent customer service and communication skills.
- Strong organisational, administrative and time-management abilities.
- The confidence to explain vehicle repairs, manage customer expectations and resolve concerns.
- A professional, proactive approach and the ability to work effectively within a busy team.
Apply Today If youre an experienced Service Advisor looking for a new role in Woolwich, offering a competitive basic salary, £50,000+ OTE and a company car, wed love to hear from you.
Click Apply Now to find out more about this Service Advisor opportunity.....Read more...
Up to £30k salary + 8% pension + Enhanced Maternity & Paternity are just a few of the benefits a Customer Service Advisor will gain whilst working for this leading manufacturer.
We have partnered with a global manufacturing organisation who represents multiple brands sold in 23 sales outlets across Europe.
This employer operates out of Wakefield and are now looking to add a Customer Service Advisor to their team.
Key responsibilities of the Customer Service Advisor will include:
Deliver outstanding customer service and manage customer enquiries through to resolution.
Process and coordinate customer orders, ensuring accuracy and on-time delivery.
Liaise with internal teams and external partners to support fulfilment, logistics, and installations.
Provide customers with regular updates on orders, deliveries, and service requests.
Manage returns, complaints, and non-conformance issues, ensuring effective resolution.
Coordinate sample requests and maintain accurate customer records.
Support continuous improvement by identifying trends and opportunities to enhance customer experience.
We are keen to receive applications from individuals who possess:
Experience as a Customer Service Advisor or similar within a manufacturing organisation
Ability to communicate effectively across multiple channels (phone, email, face-to-face)
Experience and proficiency with order processing software and CRM systems
Previous experience as a Customer Service Advisor in a B2B environment
Salary & Benefits:
Up to £30,000 per annum
8% pension (3% employer contribution)
Enhanced Maternity & Paternity leave
37 hours a week (7am – 4pm)
24 days annual leave entitlement
Cycle to Work Scheme
To apply for the Customer Service Advisor opportunity, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Bradley Heppinstall-Haigh at E3 Recruitment for more information.
....Read more...
Parts Advisor – Automotive
Location: Portsmouth, Southsea, Cosham, Hilsea, Portchester, Fareham, Gosport, Havant, Waterlooville, Purbrook, Drayton, Emsworth, Hayling Island, Wickham, Bedhampton, Paulsgrove
Salary: £35,000 basic + Pension + Benefits + 28 days holiday including bank holidays
Are you an experienced Parts Advisor, Automotive Parts Advisor, Motor Factor Sales Advisor or Car Parts Sales professional with a good knowledge of vehicle parts and components?
This is an excellent opportunity to join a well-established independent motor factor with a strong reputation within the automotive aftermarket. The business has built a loyal customer base and offers a happy, vibrant and trusting working environment where teamwork and customer service are highly valued.
The role would suit someone with experience in automotive parts, car parts sales, motor factor sales, automotive retail or vehicle components, who enjoys working in a fast-paced environment and takes pride in providing excellent service to both trade and retail customers.
The Role – Parts Advisor
As a Parts Advisor, you will play an important role in supporting customers and the internal team, ensuring the accurate identification, sourcing and supply of automotive parts, car parts, vehicle components and accessories.
Key Responsibilities
Handle incoming enquiries from trade and retail customers
Identify, advise on and supply the correct car parts, automotive components and accessories
Accurately process customer orders using internal systems
Use parts cataloguing systems to identify the correct vehicle parts MAM Autocat or similar experience would be advantageous
Provide professional customer service and support with product queries, returns and stock checks
Liaise with customers and suppliers where required to source the correct parts
Assist with dispatch coordination, general administration and occasional warehouse duties
Work closely with colleagues to ensure customers receive an efficient and professional service
About You
You will ideally have a background in automotive parts sales, motor factor sales, car parts, automotive retail or vehicle components.
You will also have:
A strong interest in vehicles and automotive parts, with a good understanding of car components
Previous experience as a Parts Advisor, Parts Sales Advisor, Automotive Parts Advisor, Motor Factor Sales Advisor or similar
A confident communication style and professional telephone manner
Good customer service skills and the ability to deal comfortably with both trade and retail customers
Good IT skills and confidence using **Microsoft Office, including Word, Excel and Outlook
Experience using MAM Software, MAM Autocat or similar automotive parts cataloguing systems would be beneficial
The ability to manage multiple enquiries and tasks effectively in a busy environment
A positive, team-focused approach and the ability to work as part of a supportive team
To Register Your Interest
If you are an experienced Parts Advisor, Automotive Parts Advisor, Motor Factor Sales Advisor, Car Parts Sales Advisor or automotive parts professional looking for your next opportunity in the Portsmouth area, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for a confidential conversation.
Job Ref: 4398RC Parts Advisor
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Senior Service Advisor Team Leader Opportunity (Automotive)
We are looking for a motivated Service Reception Team Leader to support and develop a team within a high-performing automotive Aftersales department in Maidstone.
ð LOCATION Maidstone, Kent
ð¼ JOB TYPE Full-Time | Permanent
ð° SALARY & BENEFITS
- £35,000 basic + OTE £40,000£45,000
- Departmental bonus scheme
- Customer satisfaction (CSI) bonus
- Upsell / performance bonus
- Saturdays paid in addition to basic salary
- Clear progression to Service Manager
- Supportive and professional working environment
ð ABOUT THE ROLE
This is a fantastic opportunity to join a main dealership Aftersales department in Maidstone as a Senior Service Advisor / Team Leader.
You will support the daily running of the Service Reception, leading a small team of Service Advisors while ensuring exceptional customer service, efficient workshop loading, and strong commercial performance.
This role is ideal for someone looking to step into leadership and build a long-term career within automotive management.
ð§ KEY RESPONSIBILITIES
- Support and lead a team of Service Advisors
- Oversee day-to-day Service Reception operations
- Deliver outstanding customer service and maintain high CSI scores
- Manage bookings, job allocation, and workshop coordination
- Drive upselling of additional work and services
- Handle customer queries and escalations professionally
- Monitor performance and support team development
- Work closely with Aftersales and senior management
ð¤ ABOUT YOU
- Experience as a Service Advisor or Senior Service Advisor within a main dealership
- Previous team leadership, mentoring, or supervisory experience (preferred)
- Strong customer service and communication skills
- Commercial awareness with upselling experience
- Organised and able to work in a fast-paced environment
- Ambitious and motivated to progress into a Service Manager role
â° WORKING HOURS
- Monday to Friday: 08:00 18:00
- 1 in 2 Saturdays (1 in 3 negotiable): 08:00 13:00
If youre an experienced Senior Service Advisor looking to take the next step into a leadership role, apply today to be considered for this opportunity in Maidstone.....Read more...
TECHNICAL CUSTOMER SERVICE ADVISORNORTH FAMBRIDGE, CHELMSFORDCIRCA £35,000 + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL CUSTOMER SERVICE ADVISOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Parts Advisor Automotive Dealership
Salary: Up to £33,002 per year
Job Type: Full-time
Industry: Automotive / Motor Trade
Are you an experienced Parts Advisor looking for your next opportunity in the motor trade? Do you have excellent customer service skills, strong attention to detail and the ability to thrive in a busy automotive environment?
We are recruiting for a Parts Advisor to join an established automotive dealership team. This is an excellent opportunity for a customer-focused individual with experience in vehicle parts, stock control and parts department operations.
About the roleAs a Parts Advisor, you will play an important role in supporting the service department, workshop technicians and retail customers by ensuring the correct parts and consumables are identified, ordered and supplied efficiently.
You will deliver a professional service, maintain accurate stock records and help ensure the parts department operates smoothly and effectively.
Key responsibilities
- Identify and supply the correct vehicle parts to customers, workshop technicians and service colleagues.
- Establish customer requirements through effective communication and product knowledge.
- Provide accurate parts information, recommendations and details of relevant promotions.
- Deliver excellent customer service to both internal and external customers.
- Receive, check, record and allocate incoming parts and consumables.
- Maintain accurate stock records and assist with regular stock checks.
- Report damaged, missing or incorrectly supplied stock.
- Liaise with suppliers and manufacturer representatives to support efficient parts operations.
- Follow established parts department procedures and processes.
- Maintain organised parts displays and ensure department standards are upheld.
- Work closely with colleagues to meet customer requirements and operational deadlines.
About you:
- Previous experience as a Parts Advisor or in a similar automotive parts role.
- Good knowledge of vehicle parts and automotive components.
- Strong customer service and communication skills.
- Excellent organisation and attention to detail.
- The ability to multitask and prioritise workload in a fast-paced environment.
- A professional, confident and customer-focused approach.
- The ability to work effectively as part of a team and meet deadlines.
Working hours
- Monday to Friday: 8:00am 6:00pm
- Alternate Saturdays: 8:30am 1:00pm
- SalaryUp to £33,002 per year, depending on experience and suitability.
How to apply
If you have automotive parts experience and are looking for your next career move, we would welcome your application. Apply today to be considered for this Parts Advisor opportunity.....Read more...
TECHNICAL SUPPORT COORDINATORNORTH FAMBRIDGE, CHELMSFORDCOMPETITIVE SALARY + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL SUPPORT COORDINATOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Aftersales Advisor Exeter
Location: Exeter
Salary: £30,000 basic salary, £36,000 OTE
Working Hours: Monday to Friday no weekends
Job Type: Full-time, Permanent
Are you a customer-focused individual looking to develop your career in the automotive industry? We are recruiting for an Aftersales Advisor to join a busy main car dealership in Exeter.
Previous motor trade experience is advantageous but not essential. If you have excellent customer service skills, a professional attitude and good communication skills, this could be the perfect opportunity for you.
Key Responsibilities:
- Welcome and assist customers visiting the dealership.
- Handle customer enquiries professionally and efficiently.
- Deliver excellent customer service throughout the aftersales journey.
- Communicate effectively with customers and colleagues.
- Support the aftersales team with daily operations.
- Manage workloads and prioritise tasks effectively.
Requirements:
- Excellent customer service and communication skills.
- Professional, friendly and approachable manner.
- Good IT skills and attention to detail.
- Ability to work independently and as part of a team.
- Previous automotive, motor trade or retail experience is beneficial but not essential.
Salary & Benefits:
- £30,000 basic salary.
- £36,000 OTE.
- Monday to Friday working no weekends.
- Up to 33 days' annual leave, depending on service.
- Paid day off on your birthday.
- Additional paid day off for family or special occasions.
- Enhanced workplace pension contributions.
- Death in Service benefit of four times salary.
- Discounts on vehicle purchases, servicing and repairs.
- Staff rewards and retail discounts.
- Flexible working hours.
- Cycle to Work scheme.
- Employee Assistance Programme, including online GP access.
- Full training and career development opportunities.
Apply Today If you have a passion for customer service and want to build your career within a main dealership, apply today for this Aftersales Advisor job in Exeter, offering £30,000 basic, £36,000 OTE and a Monday-to-Friday working week.....Read more...
Parts Controller / Bodyshop Parts Advisor vacancy:
- Salary: Up to £45,000 per annum
- Great Family Feel Environment
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Controller / Bodyshop Parts Advisor to join an expanding team at a Bodyshop in the Cricklewood area.
Skills and experience required as a Parts Controller / Bodyshop Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Bodyshop Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.....Read more...
Optical Customer Service Advisor – Caerphilly
Salary: Up to £25,565 per year plus quarterly bonusHours: Full Time, 37.5 hours per week, Monday to Friday, 9am–5pm
Zest Optical are working with an established optical laboratory in Caerphilly to recruit a full time Optical Customer Service Advisor.
This is an excellent opportunity for an experienced Optical Assistant looking to take their career in a different direction, using their optical knowledge in an office-based customer service role.
You will support optical practices with product enquiries and orders, building relationships with customers and working closely with the laboratory team. With no weekend working and the potential for hybrid working after probation, the role offers an appealing change from practice-based hours.
Optical Customer Service Advisor – Role
Act as a key point of contact for optical practices by telephone and email
Use your optical knowledge to provide advice on products and services
Process customer orders accurately and keep records up to date
Monitor orders and keep customers informed of progress
Work closely with production, logistics and dispatch teams to resolve queries and minimise delays
Handle customer concerns professionally, taking ownership of enquiries through to resolution
Keep your product knowledge up to date through ongoing training
Full time, permanent position
Monday to Friday, 9am–5pm, with no weekends
Potential for hybrid working following probation
Optical Customer Service Advisor – Requirements
Previous experience working within an optical practice is essential
Good understanding of optical products and the day-to-day needs of a practice
A friendly, professional telephone manner and clear written communication
Enjoy helping customers and finding practical solutions to queries
Accurate administration skills and strong attention to detail
Confident using computer systems and Microsoft Office
Able to prioritise your workload and remain calm during busy periods
A reliable team player with a strong work ethic
GCSE Maths and English at grade C or equivalent
Optical Customer Service Advisor – Salary and Benefits
Up to £13.11 per hour, equivalent to approximately £25,565 per year
Quarterly bonus equivalent to 6% annually
Total annual earnings of approximately £27,098 with the full bonus
33 days’ annual leave including bank holidays
Monday to Friday working with no weekends
Potential for hybrid working after probation
Ongoing training and development
Ready to use your optical experience in a role with no weekends?
Click Apply to send your CV, or contact Rebecca Wood at Zest Optical for a confidential chat about the opportunity.
Send us a message on Whatsapp!....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
We’re looking for a Part-Time Call Centre Advisor to join a well-established organisation in Llandudno. You’ll become part of a friendly and supportive team, with the opportunity to build on your customer service skills while gaining valuable experience within a professional office environment. In the Call Centre Advisor role, you will be:
Respond to customer enquiries across a variety of channels, including telephone, email, Live Chat and SMSBook, amend and manage customer appointments, ensuring everything runs smoothly and efficientlyMake proactive outbound calls to help optimise appointment schedules and promote relevant offersAccurately update customer records and interactions using the CRM systemProvide a consistently professional, empathetic and high-quality customer experienceHandle a range of enquiries, including more sensitive or challenging conversations, with patience and professionalism
To be successful in the Call Centre Advisor role, you will need:
Previous experience within customer service, contact centre or a similar customer-focused environmentConfident IT skills, including Microsoft Word, Excel and OutlookA calm and professional approach, with the ability to remain solution-focused in a busy environmentA confident and professional telephone manner, including the ability to handle sensitive or complaint-based callsExcellent communication skills, with empathy and patience when supporting customers who may have communication difficultiesStrong attention to detail and the ability to work effectively as part of a team
This is a temporary position for approximately two months initially, offering 8 hours per week, with working hours on Mondays and Saturdays, 9:00am–1:00pm.You’ll be based in modern, accessible offices in Llandudno, earning £12.71 per hour, with weekly pay and holiday accrual.....Read more...
Do you have Car sales or Automotive Sales experience? This could be the great opportunity for you.
An exciting opportunity has arisen for a Car Sales Executive to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Car Sales Executive, you will build strong customer relationships, deliver excellent buying experience and recommend suitable vehicles based on customer needs.
This full-time role offers basic salary of £20,000 and OTE £45,000 - £50,000 (Uncapped) plus benefits. Working Hours: 5-day working week, including weekends on a rota.
You will be responsible for:
? Presenting and demonstrating vehicles, highlighting key features and benefits.
? Managing customer enquiries and following up on sales opportunities.
? Achieving individual and dealership sales targets.
? Providing excellent customer service throughout the sales process.
? Developing product knowledge across the Polestar & Volvo ranges and performing other duties as required.
What we are looking for:
? Must have experience in a car sales or automotive sales environment.
? Strong communication and relationship-building skills.
? A confident, professional and customer-focused manner.
? Strong sales and negotiation abilities.
The candidates from the following background will be considered:
? Car Sales Executive, Sales Executive, Car Sales Advisor, Car Sales Consultant, Sales Advisor, Sales Consultant, Automotive Sales Associate or in similar role.
What's on offer:
? Competitive salary
? Company car
? Free life insurance
? 5-day working week (including weekend rota)
? Enhanced maternity and paternity leave
? Access to a free in-house life coach
? Company salary sacrifice pension scheme
? Training and development opportunities
? Additional annual leave based on length of service
Apply now for this exceptional opportunity to work with a dynamic team and further enh....Read more...
This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities:
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities
....Read more...
This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities:
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities
....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. NO COLD CALLINGMotivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 - £30,000 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION....Read more...
Do you have Car sales or Automotive Sales experience? This could be the great opportunity for you.
An exciting opportunity has arisen for a Car Sales Executive to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Car Sales Executive, you will build strong customer relationships, deliver excellent buying experience and recommend suitable vehicles based on customer needs.
This full-time role offers basic salary of £20,000 and OTE £45,000 - £50,000 (Uncapped) plus benefits. Working Hours: 5-day working week, including weekends on a rota.
You will be responsible for:
* Presenting and demonstrating vehicles, highlighting key features and benefits.
* Managing customer enquiries and following up on sales opportunities.
* Achieving individual and dealership sales targets.
* Providing excellent customer service throughout the sales process.
* Developing product knowledge across the Polestar & Volvo ranges and performing other duties as required.
What we are looking for:
* Must have experience in a car sales or automotive sales environment.
* Strong communication and relationship-building skills.
* A confident, professional and customer-focused manner.
* Strong sales and negotiation abilities.
The candidates from the following background will be considered:
* Car Sales Executive, Sales Executive, Car Sales Advisor, Car Sales Consultant, Sales Advisor, Sales Consultant, Automotive Sales Associate or in similar role.
What's on offer:
* Competitive salary
* Company car
* Free life insurance
* 5-day working week (including weekend rota)
* Enhanced maternity and paternity leave
* Access to a free in-house life coach
* Company salary sacrifice pension scheme
* Training and development opportunities
* Additional annual leave based on length of service
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Could you be the calm, reassuring voice someone needs when it matters most?We're looking for a customer-focused professional to support residents affected by incidents, urgent service issues and high-priority enquiries.As a Community Incident & Support Advisor, you'll be the first point of contact for residents, providing clear, compassionate support by phone and email. You'll gather and record information, assess urgency, manage expectations, and ensure issues are escalated quickly when needed.We're looking for someone with experience of:Delivering excellent customer service by phone and emailSupporting people in challenging or sensitive situationsGathering accurate information and maintaining detailed recordsPrioritising enquiries and recognising when issues need escalatingCommunicating clearly and managing expectationsWorking in a fast-paced environment while staying organisedUsing Microsoft Office, including Teams and ExcelYou don't need incident response experience. We're looking for someone who stays calm under pressure, communicates with empathy, follows procedures and genuinely wants to help people when they need support most.This is a temporary opportunity to make a real difference for residents across Great Britain.Take a look at the job description to find out more.....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Body Shop Parts Manager
Ready to take ownership and make a role your own?
We’re looking for an experienced Parts Manager who is highly organised, commercially aware and confident managing a busy parts operation. Experience within a body shop, accident repair centre or automotive parts / Motor Factor / Dealer Network environment would be particularly valuable.
This is an excellent opportunity for a confident Parts Manager who wants more than just another management position. You’ll have the autonomy to shape the role, introduce your own ideas, improve processes and make a real difference to the efficiency and success of this key Body Shop Parts area of the business.
You’ll be joining a supportive team where colleagues and management work closely together, share a common goal and take pride in delivering high-quality vehicle repairs and outstanding customer service.
Location: LeicestershireSalary: Up to £50,000 + Bonus + Pension + 28 Days Hols + Excellent Benefits – Monday to Friday, 8:00am – 4:00pm – No Weekends
Key Responsibilities:
Manage and develop the parts operation, driving efficiency, organisation and performance.
Lead, motivate and develop the Parts Advisor, managing workloads, targets and performance.
Streamline parts processes to minimise delays and improve repair turnaround times.
Manage supplier relationships, negotiate competitive pricing and reduce purchasing costs.
Oversee stock control, inventory accuracy and parts availability.
Collaborate with management and workshop teams to ensure a seamless repair process.
Monitor KPIs, controlling costs and driving productivity and profitability.
Ensure accurate parts identification, ordering and timely supply to technicians.
Maintain quality, compliance and Health & Safety standards across the department.
Resolve operational issues and drive continuous improvement in efficiency and customer satisfaction.
The Next Step:
To apply for this Body Shop Parts Manager opportunity, please send your CV today to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – 07398 204832 or email
Job Ref: 4407RC – Parts Manager – Body Shop
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
People & Culture ManagerLocation: LondonSector: Hospitality Salary: Up to £55,000+benefits We are recruiting for an exciting People & Culture Manager opportunity with an innovative and growing luxury private business, renowned for delivering exceptional experiences.We are looking for a passionate, energetic and hands on People & Culture Manager to take ownership of the entire employee lifecycle, ensuring the business attracts, develops and retains exceptional talent. This is a fantastic opportunity for a commercially minded HR professional who thrives in a fast-paced, people-focused environment and wants to make a genuine impact on company culture, employee engagement and operational excellence.The RoleWorking closely with the senior leadership and operational teams, you will be responsible for delivering a proactive and effective people strategy across the business. You will oversee all aspects of HR, recruitment, onboarding, employee relations, learning and development, and performance management, ensuring employees feel supported, motivated and equipped to deliver exceptional service. This is a highly visible, hands on position requiring someone who is equally comfortable developing people initiatives, supporting managers with day to day HR matters and being present within the operation.Key Responsibilities
Take ownership of all HR activities, including onboarding, employee relations, performance management, engagement, retention and offboarding, ensuring best practice and compliance with employment legislationLead end to end recruitment across hospitality, food and beverage, children's activities, operations and management positions, developing effective recruitment strategies to attract high-quality talent aligned with the business's values and service standardsDevelop and deliver engaging induction, training and development programmes, ensuring employees have the skills, confidence and knowledge to provide an exceptional member experience. Identify skills gaps, support leadership development and create clear career progression opportunitiesChampion a positive, inclusive and high-performance culture, introducing initiatives that improve employee satisfaction, communication, wellbeing and retention. Ensure the company's values are embedded throughout the employee experienceManage HR policies, contracts, employee records, absence management and HR systems, ensuring compliance with UK employment legislation, safeguarding requirements and relevant operational standardsAct as a trusted advisor to senior leaders and operational managers, providing practical HR guidance, coaching and support. Use people data and insights to improve workforce planning, recruitment, training effectiveness and overall business performance.
Experience
Proven experience in a People & Culture Manager, HR Manager or similar generalist HR positionA background within luxury hospitality, private members clubs, premium leisure, hotels or another service lead environmentStrong experience managing the full employee lifecycle, including recruitment, onboarding, employee relations and retentionA passion for learning and development, with experience creating and delivering effective training programmesExcellent knowledge of UK employment legislation and HR best practicesExperience supporting operational teams within a fast paced, customer facing environmentStrong communication, influencing and relationship building skillsExcellent organisational skills and the ability to manage multiple priorities
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We are seeking an ambitious and commercially driven Business Development/ Area Sales Manager to develop and grow sales across Northern England.The successful candidate will be responsible for promoting Norseal’s comprehensive range of fire door, acoustic, smoke control, fire stopping and sealing solutions to:
Timber door manufacturersArchitectural ironmongersDoor set manufacturersFire door manufacturersSpecialist distributorsJoinery manufacturersPassive fire protection companiesSpecification influencers
The role combines new business development, account management, product specification and relationship building to increase market share and revenue growth across the region.Key ResponsibilitiesBusiness Development
Identify, prospect and secure new customers within the timber door manufacturing and architectural ironmongery sectors.Develop strategic sales plans to achieve territory sales and margin targets.Create and maintain a healthy sales pipeline using CRM systems.Generate new opportunities through networking, industry events, exhibitions and referrals.Secure product approvals and preferred supplier status with key customers.
Account Management
Manage and grow existing customer relationships.Conduct regular customer visits and business reviews.Deliver sales presentations and product demonstrations.Identify opportunities to increase product penetration within existing accounts.Negotiate commercial agreements and annual contracts.
Product Promotion & SpecificationPromote Norseal’s portfolio including:
Acoustic door sealsSmoke sealsIntumescent fire sealsAutomatic drop sealsGlazing sealsSliding door sealing systemsFire stopping solutionsDoor hardware productsLetterplates and security productsIronmongery protection systemsBespoke sealing solutions
Market Development
Monitor competitor activity and market trends.Identify emerging opportunities in fire door compliance, certification and passive fire protection.Work closely with technical and marketing teams to support product launches and campaigns.Provide accurate market intelligence and customer feedback.
Project & Specification Selling
Engage with manufacturers at design and production stages.Support customers with product selection, compliance requirements and technical solutions.Work with architects, specification writers and project stakeholders where appropriate.Develop opportunities that lead to long-term specification of Norseal products.
Reporting
Maintain accurate CRM records and forecasting.Produce monthly sales activity and pipeline reports.Track KPIs including sales revenue, gross margin, new account wins and project opportunities.
Key Performance Indicators
Achievement of sales and profit targets.New customer acquisition.Growth of existing accounts.Pipeline value and conversion rates.Product specification wins.Customer retention and satisfaction.CRM compliance and reporting accuracy.
Skills & Experience RequiredEssential
Minimum 3 years’ experience in business development or technical sales.Proven track record of selling into:
Timber door manufacturersArchitectural ironmongersBuilding products distributorsConstruction product supply chains
Strong commercial negotiation and presentation skills.Ability to work independently in a field-based role.Full UK driving licence.Excellent communication and relationship-building abilities.
Desirable
Experience within:
Fire door industryArchitectural ironmongeryPassive fire protectionTimber productsDoor hardwareBuilding products manufacturing
Knowledge of:
Fire door complianceBS 476 and EN fire testing standardsAcoustic performance requirementsDoorset manufacturing processes
Existing network within the timber door or ironmongery sectors.
Personal Attributes
Self-motivated and results driven.Professional and credible with customers.Strong problem-solving ability.Strategic thinker with a proactive approach.Excellent organisational and time-management skills.Team player capable of working across multiple departments.Passionate about delivering exceptional customer service.
What Success Looks LikeWithin the first 12 months you will:
Establish strong relationships with key timber door manufacturers and architectural ironmongers across the territory.Secure multiple new trading accounts.Deliver consistent sales growth against target.Increase specification and usage of Norseal products across customer manufacturing operations.Become a trusted advisor on fire, smoke and acoustic sealing solutions.
This role offers an excellent opportunity for a highly motivated sales professional to join a respected market-leading specialist supplier and play a key role in supporting the continued growth of Norseal throughout the North of the UK.....Read more...
