Automotive Customer Advisor Trafford Park, Manchester Competitive Salary
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Controller, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text messag....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Coordinator to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Coordinator, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text mess....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Specialist to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Specialist, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text messag....Read more...
An exciting opportunity has arisen for a Commercial Vehicle Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is imp....Read more...
Parts Controller / Bodyshop Parts Advisor vacancy:
- Salary: Up to £34,000 per annum
- Great Family Feel Environment
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Controller / Bodyshop Parts Advisor to join an expanding team at a Bodyshop in the Sunninghill area.
Skills and experience required as a Parts Controller / Bodyshop Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Bodyshop Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £34,000 Sunninghill Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinato....Read more...
An exciting opportunity has arisen for a Commercial Vehicle Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
* Supporting the timely repair and maintenance of customer vehicles.
* Assisting retail and trade customers, both face to face and over the telephone.
* Identifying, ordering and supplying appropriate parts and consumables.
* Monitoring order progress and managing delivery times.
* Keeping technicians and customers informed with accurate updates.
What we are looking for:
* Previously worked as a Parts Advisor, Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Experience within the commercial vehicle parts sector.
* A recognised qualification or demonstrable technical expertise.
* Excellent customer service and sales skills.
* Team player with strong communication abilities.
Shifts:
* Monday - Friday: 9:00am - 6:00pm
* Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor
Salary: up to £36000 per annum
Location: Reading
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5.30pm + 1 in 3 Saturday Mornings
About the Role We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Reading. Working within a busy parts department, youll support technicians and workshop staff by ensuring the right parts are available at the right time.
Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Benefits
- Competitive salary of up to £36\'000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Reading, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Controller, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
* Supporting the timely repair and maintenance of customer vehicles.
* Assisting retail and trade customers, both face to face and over the telephone.
* Identifying, ordering and supplying appropriate parts and consumables.
* Monitoring order progress and managing delivery times.
* Keeping technicians and customers informed with accurate updates.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
* Experience within the commercial vehicle parts sector.
* A recognised qualification or demonstrable technical expertise.
* Excellent customer service and sales skills.
* Team player with strong communication abilities.
Shifts:
* Monday - Friday: 9:00am - 6:00pm
* Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Coordinator to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Coordinator, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
* Supporting the timely repair and maintenance of customer vehicles.
* Assisting retail and trade customers, both face to face and over the telephone.
* Identifying, ordering and supplying appropriate parts and consumables.
* Monitoring order progress and managing delivery times.
* Keeping technicians and customers informed with accurate updates.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
* Experience within the commercial vehicle parts sector.
* A recognised qualification or demonstrable technical expertise.
* Excellent customer service and sales skills.
* Team player with strong communication abilities.
Shifts:
* Monday - Friday: 9:00am - 6:00pm
* Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Specialist to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Specialist, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
* Supporting the timely repair and maintenance of customer vehicles.
* Assisting retail and trade customers, both face to face and over the telephone.
* Identifying, ordering and supplying appropriate parts and consumables.
* Monitoring order progress and managing delivery times.
* Keeping technicians and customers informed with accurate updates.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
* Experience within the commercial vehicle parts sector.
* A recognised qualification or demonstrable technical expertise.
* Excellent customer service and sales skills.
* Team player with strong communication abilities.
Shifts:
* Monday - Friday: 9:00am - 6:00pm
* Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Optical Assistant / Optical Customer Service Advisor – Milton Keynes Full Time | Basic Salary £26,317 + Monthly Bonus | Excellent Benefits
Zest Optical are working alongside a leading optical lens manufacturer to recruit an Optical Assistant / Customer Service Advisor at their Milton Keynes site.
This role is ideal for an experienced Optical Assistant who enjoys building relationships with patients and colleagues, but is now looking to move into a customer service role within optics. You’ll be working with a premium brand known for supplying high-quality ophthalmic lenses to independent opticians across the UK.
Optical Customer Service Advisor – Key Responsibilities
Handle incoming enquiries from opticians regarding pricing, product availability, and lead times
Build professional relationships with customers, ensuring their needs are understood and met
Receive and process orders accurately via phone, email, and online systems
Make proactive calls to keep customers informed and promote relevant products and upgrades
Recommend product promotions and special offers to customers over the phone
Contribute to departmental targets, promotions, and incentives
Requirements
Previous experience as an Optical Assistant, Optical Advisor, or in a similar optical role (essential)
Basic practical knowledge of optics, lenses, and frames
Previous customer service experience
Confident using Microsoft Office applications and customer/order management systems
Strong attention to detail with the ability to process orders accurately and efficiently
Excellent verbal and written communication skills
Personable, professional, and proactive in approach
Key Benefits
Basic Salary: £26,317
Monthy Bonus: Up to £240
Additional Christmas Bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (paid as overtime)
Bi-weekly rota:
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback on health checks (dental, optical, etc)
Access to Employee Assistance Programme
Group Life cover
Excellent training and career development opportunities
If you are an Optical Assistant looking for a new challenge away from the shop floor but still within the optical industry, this could be the ideal next step in your career.
Apply Now To apply, please send your CV or call 0114 238 1726 for more information.Send us a message on Whatsapp!....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Customer Experience Advisor Required – Cannock (WS11)Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.✅ Your Main Duties as a Customer Experience Advisor:• Act as the first point of contact for all customer enquiries across phone, email & digital channels• Provide clear, professional and empathetic customer support• Educate customers on recycling, waste reduction and sustainability opportunities• Support customers with waste management obligations & environmental compliance• Promote services that increase recycling rates and reduce waste to landfill• Communicate Veolia’s environmental values, initiatives & innovations• Identify opportunities to improve customer environmental performance• Log queries, maintain accurate records & manage multiple tasks effectively• Represent the brand’s mission of protecting resources and supporting a circular economy The Ideal Candidate for the Customer Experience Advisor role:• A commitment to delivering an excellent customer experience• Excellent written & verbal communication skills• Strong interpersonal skills• Focused, self‑motivated and adaptable• Patient, empathetic and confident handling conflict• Able to multitask and manage workload effectively Hours: Monday to Friday, 8:30am–5:00pm Pay Rate: £12.21 per hourPlease note: This position is temporary until at least June Interested?Please contact our Commercial Team on 01922 725445 (ext 1004) or email your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCEA/51✅ You can also register online here: https://tinyurl.com/ONLINECOMTEMP1For all our roles, visit: www.tudoremployment.co.uk#TeamTudor is waiting for your call! ....Read more...
Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3 Apprenticeship standard:
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority
The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Employer Description:Founded in 1973 and with 14 sites throughout the South Coast and South West of England, Adams Morey is part of the Greenhous Group, the largest privately-owned dealership group in the UK. With over 350 employees based across; Basingstoke, Bournemouth, Camborne, Eastleigh, Isle of Wight, Newton Abbot, Nursling, Portsmouth, Redbridge, Salisbury, Saltash and Taunton. We specialise in: new and used DAF Trucks including the new DAF Electric range, new and used Fiat vans, commercial vehicle maintenance and repairs and all-makes commercial vehicles parts through TRP and Adams Morey All-Makes Parts.
Throughout every site and every business area, our organisation is underpinned by our values: Commitment, Quality, Value.
These values are the assurance statement which we give to our customers, and they are foundation on which Adams Morey has been able to become one of the most successful DAF and Fiat dealers in England.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.....Read more...
Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3 Apprenticeship standard:
Apprentices will be working and will be trained within the dealership, and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority
The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Employer Description:Founded in 1973 and with 14 sites throughout the South Coast and South West of England, Adams Morey is part of the Greenhous Group, the largest privately-owned dealership group in the UK. With over 350 employees based across; Basingstoke, Bournemouth, Camborne, Eastleigh, Isle of Wight, Newton Abbot, Nursling, Portsmouth, Redbridge, Salisbury, Saltash and Taunton. We specialise in: new and used DAF Trucks including the new DAF Electric range, new and used Fiat vans, commercial vehicle maintenance and repairs and all-makes commercial vehicles parts through TRP and Adams Morey All-Makes Parts.
Throughout every site and every business area, our organisation is underpinned by our values: Commitment, Quality, Value.
These values are the assurance statement which we give to our customers, and they are foundation on which Adams Morey has been able to become one of the most successful DAF and Fiat dealers in England.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?• You love engaging and talking with people• A vital, in demand role that will give you future opportunity to progress• A supportive team committed to your growth• A nationally recognised qualification• Top class trainingAbout You:• Positive and friendly attitude • People person who loves working and communicating with their team and customers • Passionate and motivated• Committed to delivering exceptional customer serviceIf you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Haydock Commercials are an independently owned Scania dealer and a provider of quality used trucks in the North West of England and North Wales.Haydock supply and service a wide range of high quality pre-owned Scania vehicles of all specifications and ages with specialist Technicians at their Preston, Warrington, Widnes, Ellesmere Port and Deeside sites who are highly qualified to keep your vehicle on the road.Working Hours :Monday- Friday 8am- 4:30pmSkills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?• You love engaging and talking with people• A vital, in demand role that will give you future opportunity to progress• A supportive team committed to your growth• A nationally recognised qualification• Top class training About You:• Positive and friendly attitude • People person who loves working and communicating with their team and customers • Passionate and motivated• Committed to delivering exceptional customer serviceIf you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training, and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales. The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday - Friday between 8am - 4:30pm.Skills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?• You love engaging and talking with people• A vital, in demand role that will give you future opportunity to progress• A supportive team committed to your growth• A nationally recognised qualification• Top class training About You:• Positive and friendly attitude • People person who loves working and communicating with their team and customers • Passionate and motivated• Committed to delivering exceptional customer serviceIf you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales. The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday- Friday
8am- 4:30pmSkills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?• You love engaging and talking with people• A vital, in demand role that will give you future opportunity to progress• A supportive team committed to your growth• A nationally recognised qualification• Top class training About You:• Positive and friendly attitude • People person who loves working and communicating with their team and customers • Passionate and motivated• Committed to delivering exceptional customer serviceIf you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales. The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday - Friday 8am - 4:30pmSkills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why apply?:
You love engaging and talking with people
A vital, in demand role that will give you future opportunity to progress
A supportive team committed to your growth
A nationally recognised qualification
Top class training
About you:
Positive and friendly attitude
People person who loves working and communicating with their team and customers
Passionate and motivated
Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Haydock Commercials are an independently owned Scania dealer and a provider of quality used trucks in the North West of England and North Wales.Haydock supply and service a wide range of high quality pre-owned Scania vehicles of all specifications and ages with specialist Technicians at their Preston, Warrington, Widnes, Ellesmere Port and Deeside sites who are highly qualified to keep your vehicle on the road.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Customer Service AdvisorSalary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5pm daily (some flexibility in finish time may be available to support local candidates with school/childcare commitments.)You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Advisor to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Advisor to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar (e.g. Zendesk, etc) inbound ticketing and message tool is essential for this role.Additionally, you will assist the wider operations team with certain projects such as maintaining a database of product returns, assisting stock takes, liaising with the warehouse and pick/pack team and generating reports based on customer satisfaction/ product requests and feedback.Key Responsibilities but not limited to:-This is an overview of the role and other task will be required. The role reports to the Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize the Gorgias inbound message tools to manage and track customer interactions efficiently.Utilize Shopify and SWAP returns to track customer purchases and returns.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills. Especially Gorgias (or similar), Saas platforms and Microsoft Excel/Google Sheets.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
