We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg. This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments.....Read more...
An exciting opportunity has arisen for a Telesales Executive to join a well-established company specialising in sourcing and managing care solutions, simplifying the procurement process while supporting the delivery of safe and reliable care.
As a Telesales Executive, you will be engaging with prospective customers to generate sales and build lasting client relationships. This full-time role offers benefits and a salary range of £20,000 - £30,000 plus bonus.
You Will Be Responsible For
? Making outbound calls to prospective clients to introduce services and solutions.
? Building rapport and maintaining strong customer relationships.
? Identifying customer needs and offering tailored recommendations.
? Working towards set sales targets and team objectives.
? Accurately updating and maintaining records of calls and client interactions.
? Keeping up to date with industry knowledge to support customer conversations.
What We Are Looking For
? Previously worked as a Telesales Executive, Telesales agent, Telesales advisor, Telesales representative, Call Centre Agent or in a similar role.
? Ideally have background in telesales, sales, or customer service
? Confident communication skills with a friendly and persuasive approach.
? Strong listening skills with the ability to adapt to different personalities.
? Comfortable using CRM systems and basic computer applications.
What's On Offer
? Competitive salary
? Performance-based bonuses.
? Full training programme to support your success.
? Supportive and dynamic working environment.
? Casual dress code.
This is a fantastic opportunity to develop your career in sales with a supportive employer.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more informati....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:At Norton Way our policy is to have a diverse and flexible workforce which reflects our customers and potential customer's requirements. Being based in the retail industry we are continually striving to meet and exceed customer expectations. This is why we aim through our workforce to employ and train every employee to achieve and deliver customer excellence in everything we do.Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Responsibilities will include:
Assisting with the preparation and construction of landscaping projects (patios, fencing, turfing, sleeper walls, etc.)
Learning groundwork skills, including digging, levelling, concreting, and drainage installation
Supporting planting and garden construction tasks under supervision
Safe use and care of hand tools, power tools, and equipment
Working as part of a team to maintain a tidy and safe site
Developing communication and customer service skills when dealing with clients
Training:
You will be working towards a Level 2 Groundworker Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
You will be required to attend Cornwall College Camborne on a weekly basis as part of the apprenticeship training
Training Outcome:Potential to move into full-time landscaper role within Penwarne Landscaping Ltd, with opportunities to specialise in hard landscaping, garden design, or site management.Employer Description:Penwarne Landscaping Ltd is a design-led landscaping company based near Falmouth, Cornwall. We specialise in high-quality hard and soft landscaping projects, including garden design, driveways, patios, fencing, turfing, and planting schemes.
What makes us stand out is our attention to detail, creative approach, and ability to deliver beautiful, long-lasting outdoor spaces tailored to each client’s needs. We are a small but ambitious company with a growing reputation for professionalism, craftsmanship, and customer care.Working Hours :Monday to Friday, between 8:00am – 4:30pm. Some flexibility required depending on site/project demands.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Burton Kia we take care of car owners and their Kia cars in Burton-on-Trent, Staffordshire and everywhere in the surrounding area.
We believe in making car ownership a simple, convenient and happy experience. We specialise in new and used Kia cars and we know how important it is that your car reflects your personality in addition to being perfectly suited to your lifestyle.
All our cars are independently inspected and certified, which means we can deliver tested and approved Kia cars on the same day. We have a vast selection of Kia models to suit every need and budget such as the Picanto, Ceed and Sportage..
We also have an extensive amount of knowledge and experience on all our used cars. We believe that choosing your ideal car should be an easy and enjoyable process, so our sales team give you space to explore the range but will always be available to offer advice and assistance should you need it.
Our aim is to provide an elevated level of customer care and service.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
An exciting opportunity has arisen for a Telesales Executive to join a well-established company specialising in sourcing and managing care solutions, simplifying the procurement process while supporting the delivery of safe and reliable care.
As a Telesales Executive, you will be engaging with prospective customers to generate sales and build lasting client relationships. This full-time role offers benefits and a salary range of £20,000 - £30,000 plus bonus.
You Will Be Responsible For
* Making outbound calls to prospective clients to introduce services and solutions.
* Building rapport and maintaining strong customer relationships.
* Identifying customer needs and offering tailored recommendations.
* Working towards set sales targets and team objectives.
* Accurately updating and maintaining records of calls and client interactions.
* Keeping up to date with industry knowledge to support customer conversations.
What We Are Looking For
* Previously worked as a Telesales Executive, Telesales agent, Telesales advisor, Telesales representative, Call Centre Agent or in a similar role.
* Ideally have background in telesales, sales, or customer service
* Confident communication skills with a friendly and persuasive approach.
* Strong listening skills with the ability to adapt to different personalities.
* Comfortable using CRM systems and basic computer applications.
What's On Offer
* Competitive salary
* Performance-based bonuses.
* Full training programme to support your success.
* Supportive and dynamic working environment.
* Casual dress code.
This is a fantastic opportunity to develop your career in sales with a supportive employer.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job duties include:
The preparation of personal and corporation tax returns
P11D's, 60 day CGT disposal returns
General tax administration such as reviewing tax codes, contacting clients for information and reviewing HMRC correspondence and responding accordingly
Payroll support
Training:
Professional Accounting Taxation Technician Apprenticeship Level 4 - ATT A key role within any accountancy and finance function, individuals undertaking this apprenticeship will hone their ability to create, verify and review accurate and timely financial information
This apprenticeship can suit a variety of financial functions as there are a range of qualifications available to suit your organisation. The ATT qualification gives you the knowledge and practical skills to work in tax compliance
After qualifying, you can progress onto CTA and become a chartered tax advisor. The ATT syllabus follows a modular structure, which consists of two core certificate papers and four optional certificate papers, allowing you to specialise in your own area of interest or expertise
You must also complete three computer-based exams (Law, Professional Responsibilities & Ethics and Accounting)
Compulsory units include: Personal Taxation (PT) Business Taxation (BT)
Training Outcome:
Study support on ATT and CTA
Employer Description:We are a proactive and forward thinking firm of accountants. We offer a friendly and welcoming working environment. We have annual staff functions, a monthly wellbeing service for employees, dress down Friday at the end of each month. Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:At Holden Group, we’re thrilled to represent Kia, a brand renowned for its innovation, comfort, and durability. From elegant saloons to dynamic SUVs, Kia cars at Holden Group provide a range of vehicles designed to make every drive outstanding. As a family-owned business with a longstanding presence in Norwich, we are committed to providing a superb experience, whether you’re buying a new car or servicing your existing Kia. Visit us for reliable advice, professional servicing, and MOTs.Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
An Opportunity Has Arisen for an Account Handler to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.
As an Account Handler, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.
This full-time role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
* Managing inbound and outbound calls to existing clients with professionalism.
* Providing bespoke advice that reflects each client's individual circumstances.
* Processing policies, amendments and documentation accurately.
* Negotiating with both clients and insurers to achieve the best outcomes.
* Building and maintaining strong relationships with insurers, partners and introducers.
* Identifying cross-selling opportunities across a range of insurance products.
* Handling administrative and compliance-related duties in line with industry standards.
What We Are Looking For
* Previously worked as a Account Handler, Account Broker, Insurance Advisor, Insurance Consultant, Account Executive or in a similar role.
* Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
* Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
* Have previous administrative experience.
* Knowledge of FCA regulatory requirements.
* Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
* Competence in Microsoft Office applications (Word, Excel, Outlook).
What's On Offer
* Competitive base
* Performance-related bonuses.
* 28 days' annual leave, increasing with service.
* Subsidised private healthcare.
* Loyalty and referral bonuses.
* Discounts on insurance products.
* Flexible pension scheme and eye care vouchers.
* Regular social events and team-building activities.
* Onsite parking and good local transport links.
This is an excellent opportunity to join a respected broker and build a rewarding career in client management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of the maintenance and repair of cars, from routine servicing to electrical fault diagnostics.
Duties will include:
You will be an apprentice service and diagnostic car technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:
Training consists of 17-weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management
Employer Description:Horizon Honda has been selling and caring for vehicles for over 52 years. Our first Honda showroom opened in March 1971 in Poole, and today we now have five showrooms covering Dorset, Somerset & Wiltshire. Horizon is the leading dealerships for new and used Honda vehicles, aftersales, servicing and MOT work.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (Weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Snows Motor Group is a family-owned business which has been serving the local community across the South Coast of England since 1962. By joining Snows, you are joining a team who strive to deliver exceptional service to our customers through hard work and dedication. We want you to enjoy your job role, be part of the team and make a difference every day.
From the first day at induction through to starting your role, training will be provided to give you the tools to drive your career forward. You’ll be in a fast-faced paced and rewarding environment which will give you the platform to thrive in your job at Snows.
At Snows we look for committed, customer centric individuals who have a great attitude and focus to deliver excellence in everything they do. In return you’ll receive a competitive salary, fantastic benefits, regular training and appraisals through our Talent Management Academy, all focussed to give you the tools to reach your career aspirations.
If this sounds like you and you would like to be a part of the Snows family then please contact us today to discover more.Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders:
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my Trade Point members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent:
Clearly understand the benefits for my Trade Point members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment:
Understand the recruitments for new members to join Trade Point and implement these during recruitment
Confidence in approaching and discussing the Trade Point proposition with any new potential member
Set Up:
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service:
Serve my Trade Point members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include -
Understanding our traders
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :23 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Startin Group, we believe that the success of our business begins with the happiness and well-being of our staff. That’s why we focus on our employees just as much as we do on our customers, ensuring that every member of our team feels valued, supported, and empowered to thrive. We understand that a positive work environment isn’t just about the job itself—it’s about creating a culture where you’re genuinely cared for, where your voice matters, and where your growth is a priority. We invest in you with tools and resources designed to support your mental health, professional development, and day-to-day experience at work. Our dedicated mental health app provides easy access to support when you need it, recognising that your well-being is essential to your success. To ensure seamless communication across our organisation, we’ve developed an intranet where you can stay informed, share ideas, and connect with colleagues. Regular 1-1 meetings with your manager mean you’ll always know where you stand, have the chance to share your feedback, and feel supported in achieving your personal and professional goals. Our commitment to fostering a strong culture of communication and growth means that you’ll be working in an environment where collaboration is encouraged, and your contributions are genuinely appreciated. From our focus on mental health initiatives to providing ongoing development opportunities, we ensure that our employees aren’t just another number—they’re a valued part of the Startin Group family. So why not take the next step in your career and see what it’s like to work in an environment where you’re truly supported? Apply today to experience why so many of our staff choose to grow and stay with Startin Group. Your career starts here—join the Startin Group team and discover a workplace that’s dedicated to your success.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Duties to include but are not limited to:
Preparing ingredients, sauces, seasonings and other food items for our varied meals
Supporting the head chef and wider kitchen team with food preparation
Helping with crucial kitchen tasks such as cleanliness and food hygiene standards
Developing your culinary experience to be able to eventually input ideas
Monitoring stock levels
Working as part of a team
Tracking and managing food waste
Training:
You will be working towards a Level 2 Commis Chef Apprenticeship Standard
You will receive on and off the job training and support from an assessor and an Apprenticeship Advisor
You will be required to attend Cornwall College St Austell on a weekly basis as part of the apprenticeship training
Training Outcome:You may wish to progress onto a higher-level apprenticeship.
For the right candidate there might be an opportunity to progress within in the company. Employer Description:Country estates are part of England’s rich heritage and Trenython Manor is an architectural treasure, built in 1872 within the grounds of a private 24-acre estate. The elegant manor house has been lovingly restored and sympathetically converted to a hotel and luxury lodge resort, and many of its historic features, including intricately carved oak panelling, sweeping staircases, decorative ceilings and marble columns, have been carefully preserved. Today guests enjoy the highest level of modern comfort and an array of superb facilities designed to entertain all the family during a short break, spa weekend or longer holiday in Cornwall. Experience the epitome of fine dining and impeccable service at our popular Da Kona Restaurant, winners of the 2024 Gold Award in the Taste of the West AwardsWorking Hours :Tuesday to Sunday 3.30pm to 9.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We are seeking an enthusiastic and customer-focused Inbound Sales Adviser to join our team. The successful candidate will be the first point of contact for inbound customer enquiries, providing product information, processing sales, and ensuring a positive customer experience. The ability to communicate in a second language is a strong advantage, helping us better serve our diverse customer base.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Handle inbound calls, emails, and online enquiries in a professional and timely manner.Provide accurate product/service information and guide customers through options to meet their needs.Convert inbound enquiries into sales while ensuring a customer-first approach.Record all interactions, leads, and sales activity in the CRM system accurately.Manage customer queries, complaints, and after-sales support, escalating where necessary.Work closely with colleagues in sales, marketing, and customer service to maximise customer satisfaction.Meet and exceed individual and team KPIs, including sales conversion, response times, and customer service scores.Maintain up-to-date knowledge of products, services, and promotions.Represent the company in a professional and positive manner at all times.
Skills & Requirements
Previous experience in sales, customer service, or a similar customer-facing role (inbound sales preferred).Strong communication and interpersonal skills, with a friendly and confident telephone manner.Ability to build rapport quickly and convert enquiries into sales.Good IT literacy, including CRM systems, email, and Microsoft Office.Highly organised with the ability to manage multiple enquiries simultaneously.Target-driven with a focus on delivering excellent customer experiences.Second language skills (spoken and written) are highly desirable and considered a strong advantage.Be resilient, energetic, enthusiastic, have a 'can do' attitude and dynamism.
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or training in sales, customer service, or business administration.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Technical Sales Advisor Location: Totnes
Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions.
We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous.
The Role:
Overseeing our Residential Sales pipeline
Caretaking our client base from initial enquiry to handover to PM
Reporting – weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting
Stay up to date with any changes in regulations that can affect products offered
Keep pricing of equipment up to date and competitive
Work with marketing and suppliers to create offers for clients
Design of Solar PV and battery systems in both PVSYST and OpenSolar
Pricing system designs appropriately and producing quotes
Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams
Presentation skills – presenting system design and modelling to clients
Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly
Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets
Managing the pricing of equipment on Open Solar
Advising customers on the phone and attending events and shows as necessary
Completing a desktop survey ahead of a site-visit
Generating personalised solar and battery storage quotes using our bespoke software
Visiting site to collect any further information needed for a successful installation and to close the deal
Liaise with operations teams regarding the quote to facilitate a smooth delivery
Liaise with marketing to advise on strategic campaigns
Other reasonable tasks as requested by your manager
You Are:
friendly, flexible and a superb communicator
able to or willing to learn how advise clients on a range of solar and battery solutions
highly organised and able to manage multiple tasks effectively
self-managing and proactive
great satisfaction from bringing the highest quality service to the customer
driven by contributing your energy to creating energy resilience for future generations
The Ideal Candidate Will Have:
Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered.
A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence).
Proven track record of working towards and achieving sales targets.
Desirable Knowledge (Training Provided):
HubSpot CRM
OpenSolar design software
The renewables/energy sector
Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.....Read more...
Undertaking general finance duties such as filing, invoicing, banking and dealing with queries into the office
Provide administrative support under the direct of the Trust HR Advisor to enable effective and efficient HR services to the schools within the Trust including, but not limited to, the duties connected to recruitment, on-boarding and induction of new staff
Liaising with staff and parents in a professional and courteous manner
Dealing with deliveries and orders
Provide excellent customer service to both internal and external stakeholders
Develop and maintain effective professional working relationships across the Trust and with other stakeholders to ensure that business services are positively viewed and able to support the Trust mission and objectives
Respond to staff, student and parents queries timely and professionally.
· Undertake any other duties which are reasonably required to fulfil the role as directed by Trust HR & Business Director or senior Business Team staff
This job description is provided to assist the job holder to know what his/her main duties are. It may be amended from time to time without change to the level of responsibility appropriate to the grade of post.
Training:Ideally the training will take place in the workplace but there may be an occasional need to travel to a different location in order to fulfill the obligations of the apprenticeship.Training Outcome:Successful completion of this apprenticeship may be a gateway to further career opportunities, such as management or senior support roles.
There is no guarantee of a permanent role within the organisation upon completion.Employer Description:Fulston Manor is an extremely successful, non-selective school, with a current roll of 1367, which includes a rapidly growing sixth form of approximately 300 and intense pressure for places in all other years. In addition to the school’s reputation for academic success and quality pastoral care, we are also involved in a significant amount of work with other schools, both providing intensive support and delivering a wide range of training opportunities.Working Hours :37 hours per week
Monday - Thursday
8.00am – 4.30pm
Friday
8.00am – 4.00pm
(1 hour unpaid lunchbreak each day)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Duties to include but are not limited to:
Working as a mobile Gas/Mechanical engineer across the county of Cornwall delivering planned (scheduled) preventative maintenance and responding to routine and emergency reactive calls received via the contract Help Desk.
Learning and using Safe Systems of Work & HSAW Act 1974 in the delivery and completion of all work(s).
Assisting the Mobile Engineer in the completion of jobs including mechanical and small fabric.
Meeting and working with a diverse range of council customers excluding housing and schools.
Working with the Council’s Computer Aided Facilities Management (CAFM) Concerto software receiving and updating jobs using hand-held technology.
Training:
You will be working towards a Level 3 Plumbing apprenticeship standard.
You will receive support from an assessor and an apprenticeship advisor.
You will be required to attend Cornwall College Camborne on a weekly basis.
Training Outcome:Possibility of progression to full time employment on the Lorne Stewart Cornwall Council TFM Contract.
Lorne Stewart Facilities is a personal non-hierarchical organisation. We provide training and mentoring but encourage ideas, innovation and empowerment. The organisation is an ideal place to get noticed for the right reasons, learn, add value and progress.Employer Description:Lorne Stewart is one of the UKs leading independent building services companies. The group provides a range of specialist skills harnesses through our mechanical and electrical, facilities and offsite modular design and construction business. We provide customers with high quality building service solutions throughout the construction and operation of all building assets.
Lorne Stewart Facilities provides facilities management services including operation and maintenance of an extensive range of buildings and properties in diverse business sectors including transport, commercial, public and residential.
In April 2022, Lorne Stewart Facilities was awarded a five year contract to provide Total Facilities Management (TFM) services to Cornwall Council. This contract is county-wide for all Council owned and leased- properties excluding housing and schools.
Lorne Stewart Facilities working with Corserv Facilities Ltd provides the Council with statutoryWorking Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Act as telephonist/receptionist
Greet clients and show them to the waiting area
Undertake photocopying and scanning tasks
Provide additional typing and administrative support across the company as and when required
Prepare post for dispatch
Take special deliveries to the Post Office
Deliver messages and correspondence to local addresses
Ensure consumables are always available throughout the office.
Provide refreshments when asked to do so
Store and retrieve archived files
To collect and process documents and files to be confidentially shredded
To carry out such further tasks and overtime work as may be reasonably required from time to time at such offices of the company as may be required from time to time
To ensure the confidentiality of all the company’s and client’s documantation and information
To be aware of and bound by the specific company policies on e-commerce and data protection
Training:
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After a minimum of 12 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of:
Submission of an Apprenticeship Showcase of evidence
A Practical Observation and
A professional discussion about your role in the workplace with the end point assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required
Training Outcome:
Progression at work gaining additional /alternative responsibilities and potentially moving onto a Level 3 programme through work
Employer Description:Thorpe & Co is a local and friendly solicitors firm with offices in Scarborough, Filey and Whitby serving the communities on the North Yorkshire coast. We offer a client focused approach whatever your legal issue.
You can be assured of a great service from our team. We have been accredited with Lexcel Practice Management award following an independent audit by the Law Society. This standard is only awarded to solicitors who can demonstrate the highest management and customer care standards.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
*About the Role*
Are you organised, friendly, and eager to learn?
Do you enjoy helping people, solving problems, and keeping things running smoothly behind the scenes?
This apprenticeship is your opportunity to build valuable professional skills in finance, administration, and customer service, all within a welcoming and supportive school environment. You’ll be part of a busy, friendly office team that helps keep the school organised and thriving every day.
*What You’ll Be Doing*No two days are the same and you’ll learn how to:
Greet parents, pupils and visitors with a warm and professional welcome, in person and on the phone
Support staff by keeping records, systems and databases up to date and accurate
Process payments, invoices, and online transactions securely and efficiently
Help with organising school events, exams, trips, and meetings
Take notes in meetings and share information with the team
Order and manage supplies to keep the office and classrooms running smoothly
Update displays, newsletters, the school website and app
Assist with first aid, record-keeping and liaising with health professionals
Throughout your apprenticeship, you’ll be supported to gain confidence using IT systems, managing information, and developing great communication and teamwork skills.
*What You’ll Learn*You’ll gain hands-on experience in:
Finance processes such as handling and recording money
Administration and office systems
Customer service and professional communication
Event organisation and teamwork
Data protection, confidentiality and safeguarding
Equal Opportunities, Health & Safety, and Environmental best practice
*We’re Looking For Someone Who*
Has a positive attitude and enjoys helping others
Is reliable, organised and ready to learn
Can communicate clearly with pupils, parents, staff and visitors
Has good attention to detail and pride in doing things well
Enjoys being part of a supportive, busy team environment
*Why This Role is a Great Start*This apprenticeship is a perfect step into the world of education, finance or office administration. You’ll get:
Practical, hands-on experience in a real working environment
A recognised qualification while you earn
Mentoring and support from experienced school staff
A chance to make a real difference in a school community
Training:Your training will all take place at the school where you'll be given protected study time for your remote tutorials with an experienced tutor from Heart of England Training, an organisation highly experienced in working with school-based apprentices. Training Outcome:Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.Employer Description:The school is a large primary school in the North Evington area of Leicester, valued by parents. We have worked alongside parents to improve communication and help parents to feel more confident to engage in school life.
It is a school that values and encourages staff to develop and grow through a variety of professional development opportunities.Working Hours :Hours per week: 30 hours a week
Weeks per year: 39
Monday to Friday 7.45am- 2.45pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Knowledge of Word and Excel....Read more...
To assist with the provision of transport assessments and travel plans, junction modelling, swept path analyses and AutoCAD design.
To assist with the preparation of Transport Statements, Transport Assessments and Travel Plans for a range of development planning projects.
To assist with access strategy work, parking strategies, sustainable transport, S106 agreements and guidance such as NPPF, DfT Transport Assessment guidelines, Manual for Streets etc.
To be able to utilise the TRICS database;
To research relevant policy and presentation
To undertake any other duties commensurate with the skills and experience of the post holder and the needs of the company.
To attend meetings with other consultants, clients and others as appropriate.
To observe the company’s policies in all aspects of employment and service provision;
To be aware of, and comply with, the company’s policies and procedures on health and safety at work by adopting safe working practices; reporting any accidents and/or unsafe or hazardous conditions to a director;
Comply with the ISO 9001, 14001 and 45001 standards;
To ensure confidentiality at all times in all matters relating to any work or communication with the company and clients;
Establish and maintain effective working relationships across the business;
Play an effective part in developing and maintaining effective working practices at team level;
Liaise with Line Manager regarding workload;
Work with your Line Manager and to take responsibility for own performance and training and development.
Training:https://www.nulondon.ac.uk/degrees/degree-apprenticeships/transport-planner/Training Outcome:
Transport Planner or Senior Transport Planner
Transport Modeller or Data Analyst
Traffic or Highway Engineer
Policy Advisor or Sustainable Travel Planner
Project Manager in infrastructure and urban planning
Employer Description:Since 2003, we’ve been solving planning and development problems for our clients successfully, and we’re really proud of that. Even though our work is complex, what we deliver for our clients is very simple: we deliver results.
Expertly Done sums up our approach. We listen and learn from our clients, working as true partners who are passionate about delivering excellence and expertise on every step of the journey.Working Hours :Monday to Friday, 9.00am to 5:30pm onsite.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues.In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Role Specifics
Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions.Providing a range of quotations and talking customers through their product options.Creating a rapport with customers and aiming to ensure 100% customer satisfaction.Sending samples and supporting information to customers to help with the sale.Maintaining relationships with existing customers and regularly calling them to find new enquiries.Ensuring all walk-in customers are welcomed and managed accurately and efficiently.Ensuring all customer information is correctly logged within the CRM system.Managing customer issues and disputes on jobs.Achieving the team's target on a monthly basis, as set out by the Line Manager.Contributing to overall team spirit and helping create a positive working environment for all members of staff.
Knowledge & Experience
Understanding of what excellent customer service entails.Experience in working in a previous sales role (not essential, but desirable).Solid telephone manner and solid verbal and written communication.Strong organisational skills and ability to manage time effectively and prioritise work.Ability to find practical solutions to problems and think outside the box.Naturally pays attention to detail without any loss of accuracy.Able to work towards targets.Must have a bubbly, friendly and positive demeanour.Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
