Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.The successful candidate will work towards a level 3 customer Service Specialist Standard.Training:Level 3 Customer Service Specialist Standard - 15-18 monthsTraining Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship..Employer Description:Lanehouse Group are a Suzuki dealer and can supply a wide range of Suzuki cars covering the Dorset area including Weymouth and Bridport. We can also service your Suzuki cars including MOT, Parts, Accessories, accident repair and much more. With trained Suzuki staff you can expect the best possible service from our fantastic team. .Working Hours :40 hours between 8am-6pm Monday to Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business. You'll:
Welcome customers warmly and assist with inquiries in person, over the phone, and via our email ticketing system.
Handle customer complaints or concerns professionally, seeking solutions to ensure satisfaction.
Process transactions accurately and efficiently.
Assist with stock management, ensuring stock is where it needs to be to achieve on time in full deliveries.
Maintain cleanliness and organisation of your area.
Learn about products and services offered by the business and provide information and recommendations to customers.
Complete administrative tasks as needed, such as filing paperwork or updating customer records.
Who we are
Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.
Our customers rely on us to deliver accurate, dependable service in fast-paced and often time-critical environments.
Our Retail Support Team is a centralised customer service function based in Leeds. The team supports specialist customers operating in cold chain retail.
The work is varied, detailed, and plays a key role in customer satisfaction and retention.
The opportunity:
We’re offering the opportunity to join our Retail Support Team as a Customer Service Advisor Apprentice.
This is a real job with real responsibility, combined with structured training through a recognised apprenticeship. You’ll learn how to provide professional customer service in a B2B environment while building valuable skills for a long-term career with us.
No previous industry experience is required — full training will be provided.
What you’ll be learning and doing:
Handling customer enquiries by phone and email in a professional manner
Processing customer orders accurately using company systems
Communicating clearly with customers about orders, deliveries and queries
Working with internal teams to resolve customer issues
Developing knowledge of products, systems and processes
Organising and prioritising tasks in a busy office environment
Building confidence, attention to detail and customer service skills
About the apprenticeship:
Level 2 Customer Service Practitioner
Work-based learning with dedicated off-the-job training time
Support from a workplace mentor and external training provider
Opportunity to progress into a permanent Customer Service
Advisor role, based on performance and capability
Who we’re looking for
We’re looking for someone with the right attitude and willingness to learn.
You may be a good fit if you:
Enjoy helping people and solving problemsTake pride in accuracy and attention to detailAre reliable, organised and keen to develop new skillsCommunicate clearly and professionallyAre comfortable using computers and learning new systemsWant to start or build a career in a professional business environment
What we offer
A permanent role combined with recognised apprenticeship trainingStructured support and development from day oneA professional, supportive team environmentClear expectations and on-the-job coachingCompetitive apprentice salary and company benefits
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop customer service skills while contributing to the success of the business.Training:The apprentice will have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.Working Hours :Working Week (Days and Hours to be included)
Mon- Friday 8am-5pm 1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-faceHandling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant servicesAdministering applications and supporting customers throughout the full processSupporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based roleFluent Welsh and English language skills (essential)Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customersStrong administration skills with good attention to detail and accurate data entryConfident IT skills including Microsoft Word, Excel and OutlookStrong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele.Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant services Administering applications and supporting customers throughout the full process Supporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based role Fluent Welsh and English language skills (essential) Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customers Strong administration skills with good attention to detail and accurate data entry Confident IT skills including Microsoft Word, Excel and Outlook Strong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele. Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Looking to join a friendly, customer-focused team where you can make a real difference every day? This is a great opportunity to play a key role in supporting tenants and customers, providing first-class service and helping things run smoothly behind the scenes.In this Customer Service Advisor role, you will be:
Acting as a first point of contact for tenants, applicants and members of the public via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests Providing clear advice, support and signposting to the right teams or services where needed Raising and managing repair requests, ensuring accurate diagnosis and appointment scheduling in line with policy Supporting general office and administrative tasks including mail handling, data entry, filing and system updates Assisting with customer satisfaction calls and helping to improve service delivery Providing occasional reception cover, ensuring a welcoming and professional first impression
To be successful, you will need:
Previous experience in a customer-facing or office-based role Strong communication and customer service skills Good attention to detail and accurate data entry skills Confident IT skills (Microsoft Word, Excel and Outlook) Strong organisation and ability to prioritise workload Fluent Welsh and English (essential)
This is a permanent part-time position working 30 hours per week over 4 days, based in Abergele. Salary is £26,548 rising to £28,398, plus 25 days holiday (rising to 32 with service) plus bank holidays.If you enjoy working with people, solving problems and being part of a supportive team, we’d love to hear from you.....Read more...
As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment.
Supported by experienced mentors your training will help you:
Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company
Book in vehicles for service or repair in a polite and professional manner
Keep customers informed throughout the service/repair process
Liaise with our workshops and internal teams
Communicate technical information clearly and confidently
Ensure all administration, documentation and communications are completed in an accurate and timely manner
No two days are the same - its a varied role where communication, teamwork and a positive attitude are key.Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
The FOCUS Training Group are based at Marsh Mills, Plymouth
Training Outcome:
Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company
Employer Description:The Murray Group is a family run business with big ambitions. We are proud to represent some of the most innovative brands on the market, who are leading the way in technology, style and practicality. Our colleagues are experts in their fields who provide our customers with professional, knowledgeable and personalized information, guidance and support at every step of your journey with us.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, plus and include every other Saturday morning 8.00am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday, between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday. 40 hours a week. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday, between 8.30am to 5pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Ancaster Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and polite to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop your career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:In 2010, Ancaster Hyundai was established as a small 8-car showroom tucked away in a quiet road in South Croydon, South
London. Today, Ancaster Hyundai Croydon sits proudly on Purley Way, Croydon as the largest Hyundai showroom in the UK.Working Hours :Monday - Friday 8.00am - 5.00pm with a 30 minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling
To be fully conversant with all procedures within the department
To facilitate Trade sales via phone and email
To facilitate internet sales to the public
To ensure all customers are dealt with promptly and courteously
To be fully aware of the usual trading terms of the dealership
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed
To ensure that the work area is kept to a high standard of cleanliness
To maintain acceptable standards of dress
To maintain up-dated displays at all times as per requirements
To ensure that old units are returned to the manufacturer in the prescribed manner
To attend training courses as specified by the manufacturer
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to
To report any stock damage or stock losses to the Parts Manager
To assist in stock checks when required
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters
To maintain good relationships with all suppliers
To maintain good working relationships with colleagues in other departments
Training:
Customer Service Level 3
Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship
Employer Description:With 75 years of experience in the motoring industry, Fish Brothers have a wealth of experience in providing unbeatable service at fantastic prices whilst establishing a trustworthy, reliable, and friendly service to all its customers.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Monday - Sunday between the hours of 5.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :40 hours per week
ROTATING SHIFTS:
Week 1 - Monday to Friday 6.30am to 3pm
Week 2 - Monday to Friday 12.30pm to 9pm
1 in 2 Saturday mornings paid at overtime rateSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Your Career Awaits at Halliwell JonesAutomotive jobs across the Halliwell Jones GroupLooking for a rewarding, progressive career with Automotive’s leading brands such as KIA, BMW, MINI, BMW Motorrad and INEOS Grenadier? At Halliwell Jones, we give you just that and more. Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Insurance Renewals Advisor – Glasgow – Up to £30,000
Join one of the UK's leading taxi insurance providers and become a key part of a team that puts the customer journey at the heart of everything it does.
This is a role for someone who takes pride in delivering excellent service and wants to work for an established, specialist insurer with a genuine presence across the UK. You'll handle the full range of customer touchpoints - from renewals and adjustments through to queries and claims support - in a team that values integrity, collaboration and doing things properly.
Salary: Up to £30,000 Location: Glasgow Working pattern: Office based
What you'll be doing
Managing renewals, mid-term adjustments and day-to-day customer service queries across the full range of products
Delivering a friendly, efficient and compliant service across phone, email, post and in-person channels
Planning and processing your own workload - and supporting the wider team with theirs
Building effective relationships with customers and colleagues alike
Contributing ideas to improve team systems, processes and ways of working
Keeping your product knowledge and CPD up to date
Acting as an active, positive part of the team in hitting service, renewal and admin goals
Ensuring all activity adheres to FCA rules, company guidelines and Treating Customers Fairly principles
What they're looking for
Experience in insurance customer service, renewals or a similar role
A genuine customer-first approach - honest, clear and straightforward in everything you do
Results-driven and self-motivated, with strong organisational and time management skills
A strong communicator - both written and verbal
A team player who leads by example
IT literate and comfortable managing your own workload efficiently
Why this role?
A specialist, well-established insurer with a strong presence across seven UK locations
A role with real variety - no two days the same
A team culture built around integrity, fairness and doing right by the customer
Ongoing CPD support to keep your knowledge sharp and your career moving
The chance to be part of a business that genuinely values the people in it
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Responsibilities will include:
Assisting stylists with day-to-day salon tasks
Greeting and looking after clients to ensure a welcoming experience
Shampooing, conditioning, and preparing clients for services
Maintaining cleanliness and organisation of the salon
Learning a wide range of hairdressing techniques and skills
Training:
You will be working towards a Level 2 Hairdressing apprenticeship standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
You will be required to attend Cornwall College St Austell one day per week as part of the apprenticeship training
Training Outcome:Once you have completed the Level 2 Hair Professional apprenticeship, you may want to go on to complete the Level 3 Advanced Hair Professional apprenticeship.Employer Description:Specialists in colour correction and complete transformations, we are a five star salon awarded by the Good Salon Guide. Our expert stylists give a consistent delivery of exceptional service on each and every visit, with plenty of time and attention for each client. Working Hours :Four days a week in the workplace and one day per week at college.
One of the working days will be Saturday and possibly a late night on a Thursday. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:We are conveniently located on Portway West Business Park, which lies on the western outskirts of Andover next to A303 dual carriageway – a vital connection between The South West, London and the South East. Serving the South of England and beyond from our state of the art facility in Andover, Hampshire. We can affect recovery of unroadworthy and undrivable vehicles in good time, utilising our network of trusted contacts. We work on every make and model of car and light commercial vehicle, covering all repairs, from the smallest scratch to badly damaged bodywork. We use the latest technology and SMART repairs to achieve the least invasive and best quality finish possible. Our team of experienced and qualified repair professionals are BS10125 approved and passionate about achieving the highest standards. We pride ourselves on delivering exceptional service alongside high quality repairs.Working Hours :Typically, Monday - Friday, 8.00am - 5.00pm (30-minute break each day). No weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
About the Role - As a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Employer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday, 9:00am - 6:00pm.
Saturday, 9:00am - 1:00pm.
Sunday, closed.
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
