The Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core.
Elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high-level of customer service at all times and remain courteous and police to customers
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts advisor is anywhere between 22k-28k
Employer Description:Quickco has a long and successful history being one of the UK’s largest multi-franchise Genuine parts distributors. Our sites are stockists of Ford, Vauxhall, Citroen, Peugeot, & more. As part of Pendragon PLC, OE manufacturers form the cornerstone of our parts strategy and product range.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in an essential area of the business - a Parts Advisor position with Customer Services. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?
Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:
We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches. Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pmSkills: Communication skills,Motivated,Team working....Read more...
Dutch Speaking Technical Support | Move to SpainCustomer service advisor yes but... How about being a customer service advisor on a project you are familiar with? The sound, the music! Join our team of experts in Sevilla, Spain and represent a prestigious American brand specializing in the development, construction and sale of speakers, high-end home, professional and in-car audio systems, sound insulation technologies for the aeronautics and software industry. The brand, which constantly seeks to innovate by relying on new technologies, offers a unique experience to its customers.Relocation package:• Relocation package if you come from abroad • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:• Full time / 39 hours per week / rotating shifts Monday to Sunday • 21.9K gross per year (up to 24K with the bonuses) • Performance bonus • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed!....Read more...
Dutch Speaking Technical Support | Move to SpainCustomer service advisor yes but... How about being a customer service advisor on a project you are familiar with? The sound, the music! Join our team of experts in Sevilla, Spain and represent a prestigious American brand specializing in the development, construction and sale of speakers, high-end home, professional and in-car audio systems, sound insulation technologies for the aeronautics and software industry. The brand, which constantly seeks to innovate by relying on new technologies, offers a unique experience to its customers.Relocation package:• Relocation package if you come from abroad • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:• Full time / 39 hours per week / rotating shifts Monday to Sunday • 21.9K gross per year (up to 24K with the bonuses) • Performance bonus • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed!....Read more...
Dutch Speaking Technical Support | Move to SpainCustomer service advisor yes but... How about being a customer service advisor on a project you are familiar with? The sound, the music! Join our team of experts in Sevilla, Spain and represent a prestigious American brand specializing in the development, construction and sale of speakers, high-end home, professional and in-car audio systems, sound insulation technologies for the aeronautics and software industry. The brand, which constantly seeks to innovate by relying on new technologies, offers a unique experience to its customers.Relocation package:• Relocation package if you come from abroad • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:• Full time / 39 hours per week / rotating shifts Monday to Sunday • 21.9K gross per year (up to 24K with the bonuses) • Performance bonus • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed!....Read more...
MORTGAGE ADVISOR CENTRAL LONDON - HYBRID UP TO £40,000 + £100,000 OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited is working with a well-established and reputable whole of market broker, who due to growth have an exciting opportunity for an experienced Mortgage & Protections Advisor to join their longstanding team. You’ll be working alongside Advisors with 13, 10, and 17 years of service with the business and working in a friendly, fun and supportive environment. With Advisors taking home £200K+ in the business, you’ll be looked after financially as well as in benefits and flexibility. This is a fantastic opportunity for an experienced Mortgage Advisor or Mortgage Broker to join a firm offering a highly competitive commission structure, a fantastic working environment and a supportive Director.
RESPONSIBILITIES:
Engage with new and existing clients to understand their mortgage and lending needs
Deliver clear, accurate, and FCA-compliant mortgage advice tailored to each client
Assist clients with application form completion
Submit fully packaged mortgage applications to lenders and manage the end-to-end process
Ensure full compliance with internal procedures and FCA guidelines throughout the customer journey
Liaise with all stakeholders involved in the application process; lenders, surveyors, solicitors, etc.
Provide regular updates to clients regarding application progress
Maintain accurate and up-to-date records on CRM systems, including re-broking dates and contact history
Upload all client documents securely to the system and follow paperless office protocols
Update shared tools such as Google Sheets and performance trackers as required
Attend industry events, CPD sessions, and training seminars to enhance your product and market knowledge
THE PERSON:
CeMAP (or equivalent) qualification is essential
Equity Release qualification required (or must be obtained within 12 months of joining)
Minimum 2 years' experience in a Mortgage Advisor or Mortgage Broker role
Strong organisational skills with excellent attention to detail
Confident communicator with a friendly and professional manner
Experience using CRM systems
TO APPLY: To please send your CV for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
MORTGAGE ADVISOR CENTRAL LONDON - HYBRID UP TO £40,000 + £100,000 OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited is working with a well-established and reputable whole of market broker, who due to growth have an exciting opportunity for an experienced Mortgage & Protections Advisor to join their longstanding team. You’ll be working alongside Advisors with 13, 10, and 17 years of service with the business and working in a friendly, fun and supportive environment. With Advisors taking home £200K+ in the business, you’ll be looked after financially as well as in benefits and flexibility. This is a fantastic opportunity for an experienced Mortgage Advisor or Mortgage Broker to join a firm offering a highly competitive commission structure, a fantastic working environment and a supportive Director.
RESPONSIBILITIES:
Engage with new and existing clients to understand their mortgage and lending needs
Deliver clear, accurate, and FCA-compliant mortgage advice tailored to each client
Assist clients with application form completion
Submit fully packaged mortgage applications to lenders and manage the end-to-end process
Ensure full compliance with internal procedures and FCA guidelines throughout the customer journey
Liaise with all stakeholders involved in the application process; lenders, surveyors, solicitors, etc.
Provide regular updates to clients regarding application progress
Maintain accurate and up-to-date records on CRM systems, including re-broking dates and contact history
Upload all client documents securely to the system and follow paperless office protocols
Update shared tools such as Google Sheets and performance trackers as required
Attend industry events, CPD sessions, and training seminars to enhance your product and market knowledge
THE PERSON:
CeMAP (or equivalent) qualification is essential
Equity Release qualification required (or must be obtained within 12 months of joining)
Minimum 2 years' experience in a Mortgage Advisor or Mortgage Broker role
Strong organisational skills with excellent attention to detail
Confident communicator with a friendly and professional manner
Experience using CRM systems
TO APPLY: To please send your CV for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Internal Sales Executive to work from in their, modern, leading facility based in Telford.For the successful Internal Sales Executive, our client is offering;
Competitive salary of between £25,000 - £30,000 depending on experienceWorking - 8:15am - 4:30pm with a 3:30pm finish on FridaysPermanent Position within a thriving Manufacturing businessHybrid working available after training periodPension schemeBirthday holidayInternal trainingCommission is available based on Sales/Invoicing up to a maximum of £10,000
The Role of the Internal Sales Executive;
Dealing with new and existing customer base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.Liaising with new and existing customers regarding product prices, availability and advise on full product range and services.Engaging with customers to converting quotations into sales.Proactively seeking out new customers to increasing sales.Management of key accounts and the administration responsibilities.To help constantly improve the companies customer service, quoting, order processing and conversion rates.
What our client is looking for in a Internal Sales Executive;
Demonstrate previous sales / internal sales experience - ESSENTIALPossess an excellent, confident telephone mannerConfident in dealing with existing / new customersFamiliarity with Microsoft Office Have a strong level of self motivationPossess a positive mindset & attitude
Key skills or similar Job titles: Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.Commutable From; Telford, Hortonwood, Stafford Park, Halesfield, Bridgnorth, Wolverhampton, Newport, Market Drayton, ShrewsburyFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Main Responsibilities:
Consult with clients to understand their travel preferences, budget, and special requirements
Research and recommend travel destinations, accommodations, and activities based on client preferences
Provide clients with detailed itineraries, travel documents, and travel tips, driving loyalty through exceptional service
Provide exceptional customer service, support and administration throughout the booking and travel process
Company Benefits:
Discounted rates for personal holidays
Opportunity to travel overseas for business
Training:Travel Consultant Level 3 apprenticeship standard.Training Outcome:Progression to a full-time permanent employee.Employer Description:Travel Advisor has been dedicated to supporting travellers with reviews, information, and advice to inspire travel. Now as part of their ambitious expansion plans, they have launched their first travel agency branch situated in an affluent suburb on the outskirts of Sheffield.Working Hours :Monday to Friday from 9:30am to 5:00pm.
***During peak trading periods weekend work may be required***Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:The most immediate post-apprenticeship role is that of a fully qualified Service Advisor. In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation. This role often serves as the foundation for more advanced career development within the aftersales function.Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday 8:00am to 16:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:The most immediate post-apprenticeship role is that of a fully qualified Service Advisor. In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation. This role often serves as the foundation for more advanced career development within the aftersales function.Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday
8:00am to 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Telephone and E-mail sales enquiries, including international customers
Sales order processing, invoicing and related enquiries
Preparation of despatch documentation
Quotation preparation
Preparation of export paperwork
Liaising with external Sales and Operation Teams
Training:This is a work-based apprenticeship with the support of an assessor from Wiltshire College and University centre.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity for further employment as a Customer Service Advisor.Employer Description:Employer Description – tell us about your organisation
Leafield Environmental Ltd, based in Wiltshire, is an established manufacturing company specialising in innovative design, manufacture and supply of rotationally moulded Street Furniture, Bollards, Recycling Solutions and Agricultural products.Working Hours :Monday – Thursday 08.30 – 17.00
Friday 08.30 – 15.00.
30 minutes unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Good keyboard skills....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship, you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches. Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches. Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
As a Customer Service Apprentice, you'll play a key role in supporting clients and ensuring smooth day-to-day operations.
Typical tasks include:
Answering calls and emails to assist customers and schedule services
Updating client records and managing booking confirmations
Supporting the team with enquiries, complaints, and general admin tasks
Attending internal training and completing daily study assignments as part of your apprenticeship
Helping improve customer experience through feedback and service tracking
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be considered for a permanent role within the company
Career progression routes include Customer Service Advisor, Client Support Executive, or Office Administrator
High-performing individuals may also progress into team leadership or specialist service roles as the business grows
Employer Description:About Rosecrest Group Ltd
Rosecrest Group Ltd is a London-based, multi-service property firm providing expert support across surveying, trades, and customer service. We are regulated by RICS and pride ourselves on delivering high-quality, responsive services to residential and commercial clients.
Alongside our surveying division, we operate cleaning, decorating, maintenance, and adaption services-supporting housing providers, tenants, and private homeowners across Greater London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This opening will support Northern Michigan. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Under the supervision of the Senior Visiting Services Advisor and in line with Wag’s procedures/processes your daily duties will cover;
Support volunteer recruitment; actively engaging with community groups to promote opportunities to become Wag befrienders. -Subject matter expert on all procedures and policies
Effectively guiding applicants through the volunteer recruitment process to ensure that they remain engaged with Wag and feel supported
Ensuring CRM records of hundreds of volunteers and placements are auditably maintained.
Managing and updating care & medical requests to visit and placement information, including data accuracy of placement locations etc.
Undertaking DBS check renewals
Harvesting and writing Wag stories of visiting
Digital filing of Wag assets
Engaging with current volunteers on Facebook/WhatsApp groups.
Working effectively as part of a small team delivering your part of the organisation’s success in accordance with our values
Ultimately developing to conducting online ‘Getting Started’ volunteer induction sessions. Priorities may change - we rely on the flexibility of everyone
Training:Business Administration Level 3 Qualification Completed fully within the workplace, the successful candidate will work closely with a training consultant to complete their apprenticeship training. This is a blended approach of both face-to-face and online (Within the workplace). Training Outcome:We are projecting growth in our volunteer befrienders – to 600 Visiting Wag Teams by March 2028. There is potential for this post to become a permanent role/growth and development into a Visiting Services Advisor (subject to funding / service need). Employer Description:Wag and Company is the only visiting dog charity befriending older people in their own homes as well as in care or medical establishments across the North East. With an hour or two most weeks, our professionally assessed volunteers and their special pet dogs (Visiting Wag Teams) provide elderly people, often in poor health, bereaved and isolated, with something to look forward to, some human company for a chat and a cuddle with that much missed furry friend... Our small staff team based in a donated office in Hexham are currently supporting over 400 Visiting Wag Teams.Working Hours :37.5 hours per week. Days and shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Under the supervision of the Senior Visiting Services Advisor and in line with Wag’s procedures/processes your daily duties will cover;
Support volunteer recruitment; actively engaging with community groups to promote opportunities to become Wag befrienders. -Subject matter expert on all procedures and policies
Effectively guiding applicants through the volunteer recruitment process to ensure that they remain engaged with Wag and feel supported
Ensuring CRM records of hundreds of volunteers and placements are auditably maintained.
Managing and updating care & medical requests to visit and placement information, including data accuracy of placement locations etc.
Undertaking DBS check renewals
Harvesting and writing Wag stories of visiting
Digital filing of Wag assets
Engaging with current volunteers on Facebook/WhatsApp groups.
Working effectively as part of a small team delivering your part of the organisation’s success in accordance with our values
Ultimately developing to conducting online ‘Getting Started’ volunteer induction sessions. Priorities may change - we rely on the flexibility of everyone
Training:Business Administration Level 3 Qualification
Completed fully within the workplace, the successful candidate will work closely with a training consultant to complete their apprenticeship training. This is a blended approach of both face-to-face and online (Within the workplace). Training Outcome:We are projecting growth in our volunteer befrienders – to 600 Visiting Wag Teams by March 2028. There is potential for this post to become a permanent role/growth and development into a Visiting Services Advisor (subject to funding / service need). Employer Description:Wag and Company is the only visiting dog charity befriending older people in their own homes as well as in care or medical establishments across the North East. With an hour or two most weeks, our professionally assessed volunteers and their special pet dogs (Visiting Wag Teams) provide elderly people, often in poor health, bereaved and isolated, with something to look forward to, some human company for a chat and a cuddle with that much missed furry friend... Our small staff team based in a donated office in Hexham are currently supporting over 400 Visiting Wag Teams.Working Hours :37.5 hours per week. Monday – Thursday 9.30am – 6pm & Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Salary £55,000 + incredible bonus package Are you over London life? fancy running a stunning pub in the countryside with an Epic company? then look no further, this role could be for you.. My client operates a premium group of gastropubs, they really are a leader in the field, form stunning sites, beautiful gardens, strong fresh food product with a menu that’s changes often and an amazing Instagram to match this delightful one-of-a-kind company! My client is looking for an experienced operator to steer one of their key gastro pubs in Bury St Edmunds and keep standards as high as they currently are, a nice business to run. The venue operates seven days a week. It is a premium, volume site – you will not be bored! The customer base is varied as they come, but the quality food, drinks and service is what draws them every time. Ideally your background will be in up-market restaurants or bars with an emphasis on quality products & premium service My client is after established, proven General Manager so you will need a minimum of 2 years as a General Manager or higher to be considered, someone with experience with high turnover and someone who is very good on guest recognition and service is a MUST to keep those Trip Advisor review outstanding! Stylish and sophisticated, the venue provides an excellent place to excel in your career and develop with a quality company. Interested in this amazing challenge? Contact Stuart Hills with your updated CV – or call 0207 790 0666 ....Read more...
Polish Speaking Customer Service Advisor | Move to PortugalAre you passionate about new technologies? Do you like troubleshooting, support and problem solving? Don't miss this opportunity! Work for the world's number 1 in conventional lighting, LED and connected lighting in Lisbon, Portugal. This 100% carbon and innovative brand has more than 77 million connected lamps around the world. We want YOU to be part of this project and become an essential member.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Polish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Romanian Speaking Customer Service Advisor | Move to PortugalAre you passionate about new technologies? Do you like troubleshooting, support and problem solving? Don't miss this opportunity! Work for the world's number 1 in conventional lighting, LED and connected lighting in Lisbon, Portugal. This 100% carbon and innovative brand has more than 77 million connected lamps around the world. We want YOU to be part of this project and become an essential member.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Romanian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Dutch speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonus • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• European passport or identity card • Native Dutch/Level C2 • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
