This is an apprenticeship role.A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations. Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:• Interpreting customer concerns and comments and liaising with technicians• Booking/scheduling vehicle services• Liaising with customers about any additional work required• Estimating time and costs associated with repairs• Handling customer complaints• Responding to customer requests• Tracking the vehicle through the workshopTowards the end of the apprenticeship, all candidates will be required to produce a high-level project to improve and develop business needs.The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15-month period.Training:Level 3 Customer Service Specialist Standard - 15-18 months.Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:Lanehouse Group are a Suzuki dealer and can supply a wide range of Suzuki cars covering the Dorset area including Weymouth and Bridport. We can also service your Suzuki cars including MOT, Parts, Accessories, accident repair and much more. With trained Suzuki staff you can expect the best possible service from our fantastic team. .Working Hours :40 hours between 8am-6pm Mon - Sat.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Letchworth Renault and Dacia is a proud family-owned and operated business, established in 1974. With over 200 years of combined experience across their team, they have built a reputation for putting customer satisfaction at the heart of everything they do. Their commitment spans both sales and service departments, and pride ourselves on the trustworthy, friendly service that has become the foundation of their success.
Working Hours :Monday - Friday, plus and include every other Saturday morning 8.00am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday, between 08:00 to 17:00. One hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials Van Centre in Tipton is a modern, dedicated site specialising in vans and light commercial vehicles. The centre provides sales of new and used vehicles, along with servicing, repairs, and fleet support for businesses across the West Midlands.
With strong roots in the commercial vehicle industry, the Tipton site is designed to keep customers’ vehicles on the road through high-quality maintenance, reliable parts availability, and extended operating hours. The team supports a wide range of sectors including logistics, delivery, and distribution, offering a professional and customer-focused serviceWorking Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As a Digital Service Engineer based in our West Midlands office, you will be the first point of contact for customers and clients, supporting them through a wide range of digital channels. You will help them access services, coach them on using digital systems, and diagnose and resolve problems they encounter with digital tools and platforms. This is a hands-on, customer-facing role that sits at the heart of our digital service delivery.
A typical day in the job:
Customer Support: Act as the first point of contact for clients, providing prompt and effective support through digital channels, telephone and face to face.
Diagnosing & Resolving Issues: Determine the root cause of technical problems and take appropriate action to resolve them, advising on related hardware and software where needed.
Coaching & Guiding Users: Support and coach users in their use of digital systems, explaining technical concepts clearly in plain language suited to the audience.
Configuring Devices & Systems: Configure a range of digital devices and systems to meet individual user needs.
Managing Support Requests: Log, track and prioritise incoming support requests, ensuring issues are resolved in a timely manner and escalating where appropriate.
CRM & Record Keeping: Use and maintain ITSM tools to manage service delivery, document actions and maintain a clear audit trail.
Data Security & Compliance: Handle customer data securely, applying relevant policies and complying with data protection legislation including GDPR.
Training Outcome:Upon successful completion, you can progress into roles such as Digital Service Advisor, IT Support Analyst, Technical Support Professional or further apprenticeships at Level 4 or 5.Employer Description:Morro Partnerships is a UK construction and regeneration group delivering high‑quality homes, with a strong commitment to developing talent through apprenticeships.Working Hours :Monday to Thursday: 8:30am – 5:00pm.
Friday: 8:30am – 4:30pm (1 hour unpaid lunch break daily).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Interest in digital technology....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop.
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials is the largest main dealer group in the Renault Trucks UK Network, with strategically located sites across England and Wales. We supply trucks and vans from 3.1 to 120 tonnes and a complete aftermarket solution for every operator.
Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials is the largest main dealer group in the Renault Trucks UK Network, with strategically located sites across England and Wales. We supply trucks and vans from 3.1 to 120 tonnes and a complete aftermarket solution for every operator.
Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars.
Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with Kia's state-of-the-art European factory, the future is brighter than ever for Kia.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials is the largest main dealer group in the Renault Trucks UK Network, with strategically located sites across England and Wales. We supply trucks and vans from 3.1 to 120 tonnes and a complete aftermarket solution for every operator.
Working Hours :Monday to Friday, between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop.
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials is the largest main dealer group in the Renault Trucks UK Network, with strategically located sites across England and Wales. We supply trucks and vans from 3.1 to 120 tonnes and a complete aftermarket solution for every operator.
Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:SG Petch is a family-owned automotive dealership established in 1977, serving the North East and Yorkshire regions. They operate multiple branches and represent several leading car manufacturers, including KIA. Their mission is to provide excellent customer service and ensure customer satisfaction through various channels, including feedback collection on platforms like Trustpilot and Google Reviews. SG Petch is committed to supporting local communities and charitable causes, making it a well-regarded name in the automotive industry.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete, you will achieve a Level 3 in Business Administration
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago. Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City. Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.Working Hours :Typically, Monday - Friday, between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete, you will achieve a Level 3 in Business Administration
Training Outcome:
Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Employer Description:Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago. Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City. Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop.
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault London West is your leading Renault specialist in Brentford. With a fantastic range of new and used vehicles, we are here to help you choose your perfect on-road companion - whatever your needs and budget. Our stock includes electric models such as the Megane E-Tech, family-friendly SUVs like the Austral, and a selection of hardworking vans for business use.
Working Hours :Monday to Friday 40 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20-hours per week, between the hours of 5am - 10pm. Exact working days and hours TBC.Skills: Team Working,Organisation Skills....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop.
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Trucks is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the Renault Trucks product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :ROTATING SHIFTS:
Week 1: Monday to Friday, 6.30am to 3.00pm.
Week 2: Monday to Friday, 12.30pm to 9.00pm.
1 in 2 Saturday mornings paid at overtime rate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
This is a full-time, on-site role located in Hertfordshire for a Car Parts Advisor Apprentice. The Apprentice will be responsible for assisting with the sourcing, organising, and inventory management of automotive parts.
Daily tasks include:
Receiving and sorting deliveries
Handling internal and external customer inquiries about parts
Maintaining accurate stock levels, and collaborating with the team to support workshop requirements
The role presents an excellent opportunity to develop industry-specific knowledge and gain hands-on experience in a professional automotive environment.
You will require a Driving License (No Points).
To become an apprentice, you must:
Be 16 or over
Not already be in full-time education
As an apprentice, you’ll:
Complete a customer service apprenticeship standard
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship
Employer Description:JZM Porsche is a distinguished company located in Kings Langley, United Kingdom, specialising in Porsche vehicle services and expertise.
With a strong reputation for quality and precision, JZM Porsche provides customised servicing and maintenance to meet the unique needs of customers.
The company prioritises excellence, professionalism, and customer satisfaction. JZM Porsche is recognised as a leading service provider in the automotive industry.Working Hours :Monday- Friday
8.30am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
This is a hands-on role where you'll learn from experienced technicians while working towards a recognised qualification.
Duties will include, but will not be limited to:
Routine Maintenance: Servicing, checks, and lubrication.
Vehicle Systems: Engine mechanics, cooling systems, fuel, exhaust, and ignition systems.
Chassis and Electrical: Replacing braking components, suspension units, and auxiliary electrical parts.
Workshop Safety: Health and safety protocols, using tools, equipment, and materials.
Diagnosis: Identifying and fixing non-complex mechanical and electrical faults.
Training:
The apprentice will work towards their Apprenticeship Standard in Apprentice Level 3 Motor vehicle service and maintenance technician - light vehicle apprenticeship standard ST0033.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme, which means you will attend Lincoln/Newark College, 1 day per week, term time only. This will fall within your contracted working hours.
Course outline:
Motor vehicle service and maintenance technician - light vehicle / Skills EnglandTraining Outcome:
Diagnostic Technician: Focusing on complex electrical faults, oscilloscope readings, and advanced engine management.
Master Technician: The highest tier of workshop expertise. You become the "final boss" for problems other mechanics can't solve.
Service Advisor: Transitioning to the front desk to bridge the gap between the customer and the workshop.
Employer Description:Chandlers are one of the largest AGCO dealers in the UK with 17 depots covering 9 counties, supplying a range of high-quality agricultural machinery, including Fendt, Massey Ferguson, Valtra, and JCB, alongside a comprehensive selection of complementary leading brands in the industry. Chandlers also specialise in the sale of Used Challenger, Used Fendt, Used MF, Used Valtra and Used JCB machinery and carry a large stock of high-quality agricultural Used Farm Equipment for retail, trade or export sale throughout the UK and Europe.Working Hours :Monday – Thursday 8.30am – 5.00pm.
Friday 8.30am – 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Welcome, esteemed motorist, to West Riding Hyundai, your trusted destination for exceptional new and used vehicles across Lancashire and West Riding. As you’re already here, you’re on the path to discovering unparalleled service and a superb selection of cars designed to meet every lifestyle and budget. From our friendly forecourts in Bolton, Bury, Colne, and Manchester, we are dedicated to providing a seamless and satisfying car-buying experience. Get ready to explore a world where quality, value, and customer care drive everything we do.Working Hours :Monday- Friday, 8.00am- 5.00pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Duties will include but are not limited to:
Providing personal care
Meal preparation
Companionship
Escorting service users when shopping
Light domestic duties
Oversee medication
End of life care
Training:
Apprenticeship Standard: Level 2 Adult Care Worker
You will be required to attend St Austell College a day a week as part of your apprenticeship training
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
Training Outcome:
On the completion of your apprenticeship, there may be opportunities to progress within the business, eventually as a Senior Carer or Supervisor
Opportunities to springboard to an NHS career
Employer Description:Thyme Care Ltd is a dedicated home care agency based in Penzance, Cornwall, specialising in personalised and holistic care solutions. Their services encompass a wide range of support, including safe moving and handling training, respite care, and comprehensive home care tailored to individual needs. Thyme Care emphasises person-centred care, ensuring that each client’s dignity, privacy, and right to make informed choices are respected. The agency is committed to delivering high-quality services that enhance the overall quality of life for its clients while actively involving them and their families in the care process. With a team of qualified carers, Thyme Care aims to provide flexible and attentive support that aligns closely with the unique values and requirements of each service user.Working Hours :Weekdays:
Mornings, 08:00 - 15:00.
Evenings, 16:00 - 21:30.
Weekends:
Mornings, 08:00 - 14:00. Evenings, 16:00 - 21:30.
Exact shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face to face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (Weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
