SALES ADVISOR - SELF STORAGE ENFIELDUP TO £27,500 + OTE £34,000 + TRAINING + PROGRESSION + BENEFITS WILL INVOLVE WEEKEND WORK
THE OPPORTUNITY:
Get Recruited are supporting a rapidly growing high-end storage company who, due to continued growth, are looking for an experienced Sales Advisor with the drive for providing a full sales service. Working alongside an excellent growing team, you will be responsible for driving sales and building relationships with new and existing customers. This is a fantastic opportunity to work within an innovative and continuously growing sector. The role would suit a motivated, dedicated person from a sales background. THE SALES ADVISOR ROLE:
Assisting customers with inquiries
Promoting and selling products and services to achieve sales targets
Dealing with customer complaints and resolving issues
Keeping up to date with knowledge of the products
Recommending and identifying additional products
Communicate effectively with customers in person, over the phone and by email
Keeping documents up to date of customers interactions and transactions
Gathering feedback from customers to improve products and reporting to management
Work with team members to ensure smooth customer experience
THE PERSON:
Experience within an Sales Advisor, Sales Executive, Telesales Executive role essential
Driven and determined individual
Excellent customer service skills
Competent in MS packages
TO APPLY:
Shortlisting is taking place imminently so please send your CV in for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
SALES ADVISOR - SELF STORAGE SUNBURY UP TO £27,500 + OTE £34,000 + TRAINING + PROGRESSION + BENEFITS WILL INVOLVE WEEKEND WORK
THE OPPORTUNITY:
Get Recruited are supporting a rapidly growing high-end storage company who, due to continued growth, are looking for an experienced Sales Advisor with the drive for providing a full sales service. Working alongside an excellent growing team, you will be responsible for driving sales and building relationships with new and existing customers. This is a fantastic opportunity to work within an innovative and continuously growing sector. The role would suit a motivated, dedicated person from a sales background. THE SALES ADVISOR ROLE:
Assisting customers with inquiries
Promoting and selling products and services to achieve sales targets
Dealing with customer complaints and resolving issues
Keeping up to date with knowledge of the products
Recommending and identifying additional products
Communicate effectively with customers in person, over the phone and by email
Keeping documents up to date of customers interactions and transactions
Gathering feedback from customers to improve products and reporting to management
Work with team members to ensure smooth customer experience
THE PERSON:
Experience within an Sales Advisor or Sales Executive role essential
Experience in a face to face Sales role
Driven and determined individual
Excellent customer service skills
Competent in MS packages
TO APPLY:
Shortlisting is taking place imminently so please send your CV in for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Parts Advisor
Location: Hertfordshire
Salary: £28k - £32k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client is a reputable supplier in the automotive sector, specialising in internal engine components, OE products, and after-market products.
The Role:
As a Parts Advisor, you will report to Sales Manager, identifying essential components and proposing additional sales opportunities.
Responsibilities:
? Handle incoming calls and emails effectively.
? Address customer queries and identify required components.
? Conducting proactive customer outreach calls for information collection and logging the outcomes.
? Master catalogue systems to aid in component identification and use of the POS platform.
Requirements:
? Previously worked as a Parts Advisor or in a similar role.
? At least 1 year of experience in the automotive industry.
? Familiarity with automotive vehicles and components.
? Excellent organisational and teamwork capabilities.
? Strong literacy and numeracy skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Advisor, Parts Adviser, Service Advisor, Car Parts, Automotive Parts, Motors, Car, Automotive
....Read more...
Parts Advisor
Location: Hertfordshire
Salary: £28k - £32k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client is a reputable supplier in the automotive sector, specialising in internal engine components, OE products, and after-market products.
The Role:
As a Parts Advisor, you will report to Sales Manager, identifying essential components and proposing additional sales opportunities.
Responsibilities:
* Handle incoming calls and emails effectively.
* Address customer queries and identify required components.
* Conducting proactive customer outreach calls for information collection and logging the outcomes.
* Master catalogue systems to aid in component identification and use of the POS platform.
Requirements:
* Previously worked as a Parts Advisor or in a similar role.
* At least 1 year of experience in the automotive industry.
* Familiarity with automotive vehicles and components.
* Excellent organisational and teamwork capabilities.
* Strong literacy and numeracy skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Advisor, Parts Adviser, Service Advisor, Car Parts, Automotive Parts, Motors, Car, Automotive
....Read more...
Parts Advisor
Location: Royston, Hertfordshire
Salary: £28k - £32k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client is a reputable supplier in the automotive sector, specialising in internal engine components, OE products, and after-market products.
The Role:
As a Parts Advisor, you will report to Sales Manager, identifying essential components and proposing additional sales opportunities.
Responsibilities:
? Handle incoming calls and emails effectively.
? Address customer queries and identify required components.
? Conducting proactive customer outreach calls for information collection and logging the outcomes.
? Master catalogue systems to aid in component identification and use of the POS platform.
Requirements:
? Previously worked as a Parts Advisor or in a similar role.
? At least 1 year of experience in the automotive industry.
? Familiarity with automotive vehicles and components.
? Excellent organisational and teamwork capabilities.
? Strong literacy and numeracy skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Advisor, Parts Adviser, Service Advisor, Car Parts, Automotive Parts, Motors, Car, Automo....Read more...
Parts Advisor
Location: Royston, Hertfordshire
Salary: £28k - £32k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client is a reputable supplier in the automotive sector, specialising in internal engine components, OE products, and after-market products.
The Role:
As a Parts Advisor, you will report to Sales Manager, identifying essential components and proposing additional sales opportunities.
Responsibilities:
* Handle incoming calls and emails effectively.
* Address customer queries and identify required components.
* Conducting proactive customer outreach calls for information collection and logging the outcomes.
* Master catalogue systems to aid in component identification and use of the POS platform.
Requirements:
* Previously worked as a Parts Advisor or in a similar role.
* At least 1 year of experience in the automotive industry.
* Familiarity with automotive vehicles and components.
* Excellent organisational and teamwork capabilities.
* Strong literacy and numeracy skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Advisor, Parts Adviser, Service Advisor, Car Parts, Automotive Parts, Motors, Car, Automotive
....Read more...
Job title: Customer Service Advisor
Reference: E113362
Location: St Helens
Duration: Permanent
Start date: asap
Salary: to £26,500 pa
Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ?
We’re recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office.
Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained.
Responsibilities
To work closely with Warehouse, Logistics and Production
Communicate product information to the company’s customers
Communicating courteously with customers by telephone and email
Calling customers to provide a one-to-one service
Handle all customers’ enquiries
Providing help and advice to customers, using the company products or services
Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer’s requirements
Process Electronic Orders
Maintain a “Goods Return” record with the company’s IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers
Provide a communication link between Customers and external sales team
Promote company policies in respect of Health and safety and ISO 9000 policies
Were applicable maintain records required by ISO 9000
Carry out ad hoc duties as and when required
Candidates will need:
SAP experience
Customer Service experience
Microsoft applications, such as Word, Excel and Outlook
Excellent verbal and written communication skills
Knowledge and application of Customer Service procedures
Knowledge and application of QA procedures
Aptitudes
Attention to detail
Open, approachable, and friendly personality
High personal and professional motivation
Team player with a positive 'can do' attitude
On offer
A Salary to £26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays)
Location: St Helens WA10
Working Hours: Monday to Friday - 39.5 hours per week
....Read more...
Job Title – Customer Advisor
Location – Middlesbrough TS1
Contract – Ongoing
Hours – 37
Role summary –
An exciting opportunity has arisen for a Customer Advisor to join this company, a leading organisation in the public sector. This is a full-time position, based in Middlesbrough, offering a competitive salary and benefits package.
Key Responsibilities:
Providing excellent customer service to clients and stakeholders
Handling enquiries and resolving complaints in a timely and professional manner
Assisting with administrative tasks and maintaining accurate records
Working collaboratively with other departments to achieve organisational goals
Requirements:
Excellent communication and interpersonal skills
Strong organisational and time-management skills
The ability to work well under pressure and in a fast-paced environment.
A minimum of 2 years' experience in a customer service role
A proven track record of delivering excellent customer service.
Strong IT skills, including proficiency in Microsoft Office
The ability to work independently and as part of a team.
A flexible approach to work and the ability to adapt to changing priorities.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Service Advisor ( Automotive Industry ) based in Oxford
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Oxford depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Waltham Cross
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Hertfordshire depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Waltham Cross
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Hertfordshire depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Oxford
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Oxford depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task. Could this be you?
What will you do?:
- Answering customer enquiries via telephone and email in line with APCOA service level standards. Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?:
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
Skills, interests, and qualities:
Self motivated with a pro-active nature
Positive behaviours with colleagues and customers.
Excellent problem solving skills.
Punctual and reliable.
Knowledge of excel.
What is on offer to you?:
- 37.5 hours per week
- Full uniform
- Training and development
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
- Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700. 30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Job role:- Service Advisor [Automotive]
Location:- Basingstoke
Salary:- £35,000
Were recruiting for a Service Advisor in the Basingstoke area to join one of the UK's top Premium Dealership Group's.
You'll be a representative of a well-known Iconic Franchise, being the initial point of contact. You'll be involved with meet and greets in the morning, guiding customers A-Z through the day with updates on their service status, and creating trust with customers for Aftersales care on their vehicle.
One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills [and a good set of plate-spinning skills] you'll take care of the day-to-day admin, calls and daily chin-wags with their familiar and loyal customer base that most likely, have served their car-buying and servicing needs for generations.
- Earning potential of £35,000 + workshop bonus
- 40 hours with 1 Saturday in 4 with working hours 8-6pm.
- Company training and excellent benefits, including access to a CBS car scheme in the future.
Training with the brand will be given, and seeing as you'll most like be rubbing shoulders with various departments you'll see progression and further training into other roles within the business if you'd want it.
Requirements?
- The ability to deliver outstanding customer service to a variety of customers, in a variety of departments.
- The awareness to deal with multiple calls & emails, whilst ensuring pets and children are watered/refreshed alongside their owners.
- Promptitude and great relationship skills with customers and colleagues alike
- That's it.
Does this sound like something that would suit you?
Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on 07885 857727 / or send your CV to eric@holtrecruitment.com. He can tell you everything about your next challenge.....Read more...
Role - Parts Advisor / Supervisor
Location - Cheltenham
Company - Plant Main Dealership
I have a fantastic opportunity for an experienced Parts Advisor/Supervisor to join a well-known Plant manufacturer at their Main Dealership in the Cheltenham area.
The Parts Supervisor role comes with a competitive salary of £28-30K DOE + Bonus scheme. The site has hit target every month this year. Great opportunity to learn a new industry and jump into a Supervisor position and run own department!
- The Group has excellent retention as they train and invest into their staff.
- Rare vacancy and perfect for someone looking to progress for the future.
Skills and experience required as a Parts Supervisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Supervisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Deal with any customer inquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Sourcing parts both online and by phone as cheap as possible to maximise profit
If you want to hear more about the Parts Supervisor role, please send us your CV by clicking apply now or by contacting David Hockley on 07702 167786 or emailing david.hockley@holtautomotive.co.uk to discuss further.
Parts Supervisor £30,000 Cheltenham - Main Dealership....Read more...
Parts Advisor - Salisbury- £25,000 - £35,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the South West
An excellent opportunity has arisen within the Salisbury area for an experienced Parts Advisor
Responsibilities
- Greet customers and assist them in identifying their parts needs, providing product information, and recommending suitable parts or accessories.
- Receive and process parts orders from customers via phone, email, or in-person interactions, ensuring accuracy and completeness of orders.
- Utilize parts catalogues, databases, and other resources to locate and source required parts from suppliers or internal inventory.
- Coordinate with suppliers to obtain pricing, availability, and delivery estimates for parts orders, negotiating pricing and terms as needed.
- Process parts orders accurately and efficiently, generating invoices, processing payments, and arranging for delivery or pickup.
- Maintain accurate records of parts transactions, including sales orders, invoices, and inventory levels, using computerized inventory management systems.
- Monitor inventory levels and replenish stock as needed, conducting regular stock checks and assisting with inventory audits.
- Assist with the receipt, inspection, and storage of incoming parts shipments, ensuring accuracy and proper handling of goods.
- Handle customer inquiries, complaints, and returns related to parts purchases, resolving issues promptly and professionally.
- Collaborate with other departments, such as service, sales, and administration, to ensure smooth operations and excellent customer service.
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Parts Advisor - Salisbury- £25,000 - £35,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the South West
An excellent opportunity has arisen within the Salisbury area for an experienced Parts Advisor
Responsibilities
- Greet customers and assist them in identifying their parts needs, providing product information, and recommending suitable parts or accessories.
- Receive and process parts orders from customers via phone, email, or in-person interactions, ensuring accuracy and completeness of orders.
- Utilize parts catalogues, databases, and other resources to locate and source required parts from suppliers or internal inventory.
- Coordinate with suppliers to obtain pricing, availability, and delivery estimates for parts orders, negotiating pricing and terms as needed.
- Process parts orders accurately and efficiently, generating invoices, processing payments, and arranging for delivery or pickup.
- Maintain accurate records of parts transactions, including sales orders, invoices, and inventory levels, using computerized inventory management systems.
- Monitor inventory levels and replenish stock as needed, conducting regular stock checks and assisting with inventory audits.
- Assist with the receipt, inspection, and storage of incoming parts shipments, ensuring accuracy and proper handling of goods.
- Handle customer inquiries, complaints, and returns related to parts purchases, resolving issues promptly and professionally.
- Collaborate with other departments, such as service, sales, and administration, to ensure smooth operations and excellent customer service.
For further vacancies please visit our website. https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Family run business within the automotive industry in Reading are seeking a professional Service Advisor to join their commercial services team. Ideally you will have some Customer Service Advisor experience, not necessarily within commercial vehicles but we also invite applications from Service Advisors within other areas of the automotive industry.You will work Monday to Fridays (40 hours per week) and 1 in 3 Saturdays (8.00am to 12 Noon) paid at 1.5 in addition to your salary and bonus.Responsibilities: Deal with customer needs face-to-face and over the phone with a professional and friendly approach
Work in Progress (WIP) control for the workshopMOT and service schedulingUpdating customers with vehicle progress, monitoring all work to ensure that it is completed by the times required and to report any likely delays to the customerClarify for the customer and workshop the basis for the repair - Retail / Warranty / ContractTo promote additional workshop services/repairs where applicableTo identify and add parts to WIPsCheck the account detail and level of credit left, obtain authorisation and obtain order numbers from customersTo ensure parts are ordered/requisitioned once relevant authority is receivedInform customer of outstanding campaigns and arrange for work to be completedTo ensure customer reception area is maintained to a high professional standard at all timesTo order/ arrange sub-contract workTo assist and develop parts sales with the objective of meeting relevant targetsTo cost completed work and raise invoicesTo account for all cash, cheques etc received and to ensure that all work done and parts used are charged to appropriate accountsBuild rapport with all staff and customersTo maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standardsTo maintain invoice filing in an accurate, timely and efficient mannerTo ensure up to date knowledge and training on all franchise requirementsTo undertake such other tasks as may reasonably be requiredTo enhance the image and reputation of the company whilst supporting its commercial interestsTo comply with good health and safety practice, all statutory requirements, company policies and standard procedures
The Perfect Candidate Will Have
Excellent customer service skillsExcellent interpersonal, verbal and written communications skillsProven organisational and administration skillsProactive approach to workAble to work to deadlinesProblem solving skillsTechnical knowledgeAnalytical skills including working with statistical and costing informationAbility to work in a fast pace environment and multitask both alone and part of a team
Training programmes available, my client are offering exceptional benefits. ....Read more...
German Speaking Airline Customer Care Advisor
Salary: £26,000 per annum
Location: Canary Wharf, London
Hours: 40 paid hours per week
Shifts: Monday – Friday (8-hour shifts) between 7.00am – 6.00pm
Contract: Full Time, Permanent
Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team.
As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries. Additionally, you will be instrumental in assisting customers who have missed their flights or experienced cancellations.
Your responsibilities will encompass handling incoming calls and emails, as well as making outbound calls, addressing a wide range of airline customer queries. If you possess flexibility, a positive attitude, keen attention to detail, and prior experience in the airline or travel industry, this role may be a perfect fit for you.
Main Responsibilities:
Assist customers in resolving issues accurately and efficiently.
Respond promptly to customer queries via email or phone, delivering a friendly and professional service.
Provide comprehensive airline customer service, covering changes, cancellations, lost baggage, complaints, claims, and other inquiries.
Demonstrate a high level of accuracy and proficiency in using systems, including Amadeus GDS and Salesforce, for data entry.
Contribute to the development and enhancement of processes and operational procedures.
Troubleshoot with customers to address concerns effectively.
Perform various administrative tasks as required.
Skills Requirements:
German written and verbal communication essential
Proven Amadeus GDS experience
Airline or travel experience
Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
An effective team player with a “can-do” attitude
Passionate about providing great customer care with a friendly personality
A confident and professional telephone manner
Self-motivated, proactive and able to work on your own initiative
In return for your hard work and commitment, our clients offers fantastic benefits, including:
Fun and sociable team environment working culture
Competitive Pension Scheme
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeship qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards
Cycle to work scheme
Tech scheme
....Read more...
Japanese Speaking Airline Customer Care Advisor
Salary: £26,000 per annum
Location: Canary Wharf, London (Hybrid working after training)
Shifts: Monday – Friday (8-hour shifts) – Night Shift - Midnight – 9.00am
Contract: Full Time, Permanent
Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team.
As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries. Additionally, you will be instrumental in assisting customers who have missed their flights or experienced cancellations.
Your responsibilities will encompass handling incoming calls and emails, as well as making outbound calls, addressing a wide range of airline customer queries. If you possess flexibility, a positive attitude, keen attention to detail, and prior experience in the airline or travel industry, this role may be a perfect fit for you.
Main Responsibilities:
Assist customers in resolving issues accurately and efficiently.
Respond promptly to customer queries via email or phone, delivering a friendly and professional service.
Provide comprehensive airline customer service, covering changes, cancellations, lost baggage, complaints, claims, and other inquiries.
Demonstrate a high level of accuracy and proficiency in using systems, including Amadeus GDS and Salesforce, for data entry.
Contribute to the development and enhancement of processes and operational procedures.
Troubleshoot with customers to address concerns effectively.
Perform various administrative tasks as required.
Skills Requirements:
Japanese written and verbal communication essential
Proven Amadeus GDS experience
Airline or travel experience
Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
An effective team player with a “can-do” attitude
Passionate about providing great customer care with a friendly personality
A confident and professional telephone manner
Self-motivated, proactive and able to work on your own initiative
In return for your hard work and commitment, our clients offers fantastic benefits, including:
Fun and sociable team environment working culture
Competitive Pension Scheme
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeship qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards
Cycle to work scheme
Tech scheme
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Parts Advisor
Due to strategic growth and expansion this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor you will ideally come from a Motor Factor background and have a real interest in cars and the Automotive Aftermarket.
This Automotive Aftermarket business specialise in selling a full range of car parts, car accessories and a multitude of other aftermarket automotive products to both trade and end users.
This is an office-based role working in a lively and friendly team environment.
You will need a very good telephone manner, communication skills, and a sense of humour is a bonus!
Ideally Located – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary – Up to £30K basic DOE + Bonus + Pension + Benefits
The Candidate
Good experience and knowledge of advising and selling car spares, car accessories and specialist car parts.
Interested in cars and be technically minded.
A Motor Factor background will be of distinct advantage.
Fully computer literate – Email, Word, Excel.
Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
Excellent telephone manner and customer service skills.
Able to take orders, process orders on automated systems and ensure accurate dispatch of product.
Own and resolve complaints.
Assist colleagues in other areas of the business as and when required.
Apply in Confidence:
To apply for this Car Parts Sales Advisor / Automotive Parts Internal Sales role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 3962RCA - Car Parts Sales Advisor ....Read more...
Parts Advisor
Due to strategic growth and expansion this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor you will ideally come from a Motor Factor background and have a real interest in cars and the Automotive Aftermarket.
This Automotive Aftermarket business specialise in selling a full range of car parts, car accessories and a multitude of other aftermarket automotive products to both trade and end users.
This is an office-based role working in a lively and friendly team environment.
You will need a very good telephone manner, communication skills, and a sense of humour is a bonus!
Ideally Located – Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary – Up to £30K basic DOE + Bonus + Pension + Benefits
The Candidate
Good experience and knowledge of advising and selling car spares, car accessories and specialist car parts.
Interested in cars and be technically minded.
A Motor Factor background will be of distinct advantage.
Fully computer literate – Email, Word, Excel.
Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
Excellent telephone manner and customer service skills.
Able to take orders, process orders on automated systems and ensure accurate dispatch of product.
Own and resolve complaints.
Assist colleagues in other areas of the business as and when required.
Apply in Confidence:
To apply for this Car Parts Sales Advisor / Automotive Parts Internal Sales role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 3962RCA - Car Parts Sales Advisor ....Read more...
Senior Mortgage Advisor
Location: Crawley, West Sussex
Salary: Basic £31k (OTE £60k) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday (40hours)
The Client:
Our client is a reputable estate agency specialising in residential sales, lettings, land & new home development, and mortgage services.
The Role:
As a Senior Mortgage Advisor, you will provide expert mortgage advice and solutions to clients while maximising business opportunities and maintaining high standards of service.
Duties:
? Assess individual client circumstances and recommend suitable mortgage solutions.
? Sell associated insurance products and ensure compliance with regulations.
? Proactively contact existing client base for new business opportunities.
? Meet and exceed sales targets while maintaining a good referral rate.
? Collaborate with estate agency team to capitalise on business opportunities.
? Liaise with lenders to confirm product conditions align with customer needs.
? Coach and support colleagues to maintain a high referral rate.
? Ensure all documentation adheres to FCA guidelines, is compliant, correct, and properly witnessed and signed.
Requirements:
? Previously worked as a Mortgage Advisor or in a similar role.
? At least 1 year of experience in mortgage advisory roles.
? Possess prior experience in Estate Agency with at least 6 months of listing experience.
? Minimum CEMAP 1 qualification or equivalent.
? Full driving license.
Shift:
? Monday to Friday: 08:30 AM to 5:30 PM
? Saturday: 09:00 AM to 5:00 PM
? Option to work from home one day per week
Benefits:
? Competitive salary with uncapped earning potential.
? 33 days plus bank holidays
? Company pension
? Life insurance
? Employee discount
? Company events
? Referral programme
? Health & wellbeing programme
Apply now for this exciting opportunity to make a difference in clients lives and advance your career.
Important Information: ....Read more...
My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor.
Key responsibilities and Duties will include:
Effectively and professionally communicate with Customers and Suppliers on a daily basis
Processing incoming requests / orders via e-mail or phone accurately and in a timely manner
Answer and deal with customer queries
Responding to customer orders and e-mails
Follow up job status and report any problems or delays
Update customer contract details
Manage and process invoices for payment
Liaising with various departments (Sales, Accounts, Repair etc) within the organisation as appropriate
Importing sales enquiries onto prospect or customer profiles
Processing customer purchase orders, issuing order acknowledgements
Process sales orders promptly and accurately, ensuring all documentation is completed efficiently.
Experience and Skills Required:
Previous experience within either a Sales Administration or Customer Service orientated role is highly beneficial
Previous experience within a fast-paced customer focused engineering or manufacturing environment would be highly beneficial
High attention to detail with the ability to manage workload and Prioritise tasks
Ability to build customer relationships and maintain a high levels of customer service
Strong IT and MS Excel skills
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Senior Mortgage Advisor
Location: Crawley, West Sussex
Salary: Basic £31k (OTE £60k) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday (40hours)
The Client:
Our client is a reputable estate agency specialising in residential sales, lettings, land & new home development, and mortgage services.
The Role:
As a Senior Mortgage Advisor, you will provide expert mortgage advice and solutions to clients while maximising business opportunities and maintaining high standards of service.
Duties:
* Assess individual client circumstances and recommend suitable mortgage solutions.
* Sell associated insurance products and ensure compliance with regulations.
* Proactively contact existing client base for new business opportunities.
* Meet and exceed sales targets while maintaining a good referral rate.
* Collaborate with estate agency team to capitalise on business opportunities.
* Liaise with lenders to confirm product conditions align with customer needs.
* Coach and support colleagues to maintain a high referral rate.
* Ensure all documentation adheres to FCA guidelines, is compliant, correct, and properly witnessed and signed.
Requirements:
* Previously worked as a Mortgage Advisor or in a similar role.
* At least 1 year of experience in mortgage advisory roles.
* Possess prior experience in Estate Agency with at least 6 months of listing experience.
* Minimum CEMAP 1 qualification or equivalent.
* Full driving license.
Shift:
* Monday to Friday: 08:30 AM to 5:30 PM
* Saturday: 09:00 AM to 5:00 PM
* Option to work from home one day per week
Benefits:
* Competitive salary with uncapped earning potential.
* 33 days plus bank holidays
* Company pension
* Life insurance
* Employee discount
* Company events
* Referral programme
* Health & wellbeing programme
Apply now for this exciting opportunity to make a difference in clients lives and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist, jobs
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