• Use a CRM system• Data Inputting• Dealing with customer enquiries• Invoicing • Accounting• Use of Social MediaTraining:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:Progression onto full time employmentEmployer Description:Established in 1996 with over 25 years of experience of the extrusion and conversion of polythene. At More Polythene we put our customers at the centre of everything we do- we listen, we find solutions and we deliver -every time. Talk to us about any requirement , large or small, you'll be surprised to find we do things differentlyWorking Hours :Monday - Friday 9am - 5pm, 1/2 unpaid lunch, breaks AM & PMSkills: Communication skills,Customer care skills,Confident,Hardworking....Read more...
Product Knowledge: Learn the fundamentals of Schneider Electric products and solutions.
Customer Support: Support customers by selecting products and developing solutions, while understanding technical specifications and drawings.
Customer Visits: Visit customer sites to understand their needs and how Schneider Electric can help.
Project Management: Manage a list of projects, ensuring both short-term and long-term plans are in place. Sell a complete range of Schneider Electric products that suit the customer’s needs.
Relationship Building: Build and maintain strong relationships with key customers.
CRM Excellence: Use CRM (Customer Relationship Management) tools to track all customer interactions and opportunities, making sure to document everything clearly.
Training:During your apprenticeship, you will receive two types of training.
On-the-job training will be delivered by Schneider Electric, your employer. You’ll receive training and supervision to help you perform your role. This will include skills and knowledge that are outside of the apprenticeship but necessary for the job. In addition to ‘on-the-job’ training, they will support you in other ways to ensure your success.
Types of support will include:
A comprehensive induction
Mentoring or regular one-to-one guidance
Social enrichment and networking opportunities
Performance reviews
Mental health and wellbeing support
Feedback opportunities
Off-the-job training will be provided by a carefully selected training provider during your normal working hours. You will spend at least 20% of your working hours (approximately 6 hours per week) completing ‘off-the-job’ training. This is protected time and a requirement for apprenticeship delivery. This training will teach you the knowledge, skills, and behaviours outlined in the apprenticeship standard, enabling you to achieve occupational competence.Training Outcome:After successful completion of your apprenticeship, you will have the opportunity to move into your permanent position.Your learning doesn't stop there! Learn everyday, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning.Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn.Employer Description:Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers.
With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.Working Hours :Monday to Friday, working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
Key Responsibilities:
Shadowing & Learning:
Work closely with an experienced sales representative, who will act as your permanent point of contact and mentor.
Observe and learn from the current sales team by attending site meetings, virtual calls, and presentations.
Administrative Support:
Take meeting notes, complete contracts, update the CRM system, and send emails as required.
Customer Engagement:
Proactively contact existing customers to introduce and discuss new products and services that we do not currently supply.
Build strong client relationships and provide exceptional customer service.
New Business Development:
Support the execution of sales campaigns aimed at acquiring new business opportunities.
Develop confidence in pitching our wide range of services and solutions both over the phone and in person.
Training:
Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive
Training Outcome:
Long-term career development available upon completion.
Employer Description:TEL Group is a technology company specializing in providing innovative solutions to the education sector. We sell a wide range of services, including Telecoms, Connectivity, IT Services, Hardware, and Security Solutions. With such a diverse portfolio, there is no shortage of sales opportunities for motivated individuals to thrive.Working Hours :Monday - Thursday, 08:30 - 16:30. Friday, 08:30 - 15:00.Skills: Attention to detail,Communication skills,Customer care skills,Driving License,Initiative,IT skills,Patience,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
Cultivate and nurture leads, overseeing the entire sales cycle to ensure a seamless transition into operations.
Proactively seek out new sales prospects through various channels, including cold calls, emails, and social media.
Efficiently manage and monitor your sales pipeline using advanced CRM tools.
Establish, foster, and sustain strategic relationships with potential clientele.
Lead and execute marketing initiatives on various social media platforms.
Cultivate a strong network of current and prospective customers.
Develop and present competitive pricing solutions for logistics and related services.
Act as the primary point of contact for spontaneous inquiries and generate quotations accordingly.
Arrange productive business meetings with potential clients to comprehend their specific logistics requirements.
Training:
Apprenticeship training will be conducted remotelty with a specialist tutor.
Training will be delivered monthly unless otherwise agreed with yourself and your employer.
Assignments will be completed through written assignments, presentations and professional discussions.
Training Outcome:Potential promotion to Business Development Executive on completion of apprenticeship.Employer Description:UKFM is a division of Palletforce, themselves a division of EV CARGO. EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
UKFM is a provider of Distribution services to offer a range of services, including:
• Road logistics: pallet network and full truckload solutions.
• Contract logistics: storage, fulfilment, and distribution.
• Event logistics: tailored services for seamless event management.Working Hours :Monday to Friday. Shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Key Responsibilities:
Customer Service and Communication
Answer incoming phone calls and respond to customer inquiries professionally and efficiently
Provide support and assistance to customers throughout the loan application process
Loan Management and Decision-Making
Input details from loan applications into our bespoke Loan Management System
Use the system to assess and make informed decisions on the loans customers can have
Liaise with the Loan Management System provider to suggest and implement system changes and improvements
CRM and Email Management:
Update and maintain the Customer Relationship Management (CRM) system to ensure accuracy
Handle and respond to emails promptly and professionally Team
Collaboration:
Work collaboratively with colleagues to ensure smooth daily operations
Assist the Managing Director in reviewing and implementing future business plans
Marketing and Analytics:
Work with the firm's digital marketing partner to develop and execute marketing plans and projects
Analyse the effectiveness of marketing campaigns and recommend improvements
Compliance and Policy Review:
Support the firm in staying compliant with Financial Conduct Authority (FCA) regulations
Assess and review the firm's policies and procedures in line with FCA requirements
Training:
Level 3 Business Administrator Apprenticeship Standard
All training is conducted at the employer's site with a face-to-face skills coach
Employer-led detailed off the job training
Training Outcome:
Possibility of full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time
Employer Description:Cockle Finance is an award willing, family run, customer focused finance company dedicated to providing tailored loan solutions. The team at Cockle Finance is small but the business is growing. This is a great opportunity to join an ambitious company and help to progress it through a period of growth.Working Hours :Monday: 9:00am- 5:00pm
Tuesday: 9.00am- 5.00pm
Wednesday: 9.00am- 12.30pm
Thursday: 9.00am- 5.00pm
Friday: 9.00am- 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Creative....Read more...
Researching new business prospects and identifying opportunities.
Telephoning new prospects and arranging meetings to discuss our services.
Supporting the team in maintaining strong relationships with existing clients.
Assisting the Marketing Manager with campaigns and creating marketing materials.
Participating in direct marketing efforts and attending networking events.
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems.
Completing ad-hoc tasks, such as client updates and monthly business reporting.
Training Outcome:
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are 8:30am to 5:00pm, with an early finish at 4:30pm on Fridays.Skills: Communication skills,Organisation skills,Customer care skills,Creative....Read more...
Researching new business prospects and identifying opportunities.
Calling new prospects and arranging meetings to discuss our services.
Supporting the team in maintaining strong relationships with existing clients.
Assisting the Marketing Manager with campaigns and creating marketing materials.
Participating in direct marketing efforts and attending networking events.
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems.
Completing ad-hoc tasks, such as client updates and monthly business reporting.
Training Outcome:
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are 8:30am to 5:00pm, with an early finish at 4:30pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Key Responsibilities for this role will include;
Assist the Sustainability Team with appointment booking and scheduling
Input and check data on the CRM system to ensure accuracy and completeness
Conduct data audits to review and analyse information for quality assurance
Collaborate with the Sales Team by liaising with suppliers to gather necessary information
Take on ad-hoc tasks and projects to support various departments within the company
Learn and adapt to different aspects of the business to gain a holistic understanding of operations
Training:Business Administration Apprenticeship is completed fully within the workplace. Successful candidate will be assigned a training consultant here at Derwentside College who will work closely with them for the duration of their apprenticeship programme whether that be in person or over Microsoft teams.Training Outcome:Opportunity to work in a dynamic and growing industry. Hands-on experience in various aspects of sustainability and energy consulting. Mentorship and training provided by experienced professionals. · career growth and progression within the company.Employer Description:We are a business energy consultancy providing tailored account management and procurement services to UK businesses, including energy contract renewals, billing support, and sustainability solutions like solar PV, voltage optimisation, and LED lighting. Our goal is to simplify the complex energy market, offering competitive pricing and bespoke solutions to help businesses reduce costs and carbon emissions while optimising energy use.Working Hours :Monday-Friday 08:30- 16:30 (37.5 paid hours per week)
X2 15 minute breaks (paid)
x1 30 minute lunch break (Unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Help maximise the use of digital technologies to improve business processes and efficiency
Utilise and maintain information systems such as Customer Relationship Management (CRM) tools to manage service delivery
Devise digital productivity solutions and assist in their rollout within the organisation
Support external customers and clients through a wide variety of digital channels
Improve user experience through tailored digital support and problem solving
Training Outcome:
Potential of a full-time position upon successful completion of the apprenticeship
Employer Description:Our apprenticeship programs offer a unique and invaluable opportunity for aspiring professionals to gain real-world experience in a dynamic and supportive environment. Working closely with industry experts, apprentices benefit from hands-on learning and personalized mentorship, ensuring they acquire practical skills and insider knowledge. Throughout the program, participants will build strong industry connections and gain critical insights that will lay the foundation for a successful career in digital support and technology.Working Hours :Monday to Friday, 8am to 6pm
(1-hour lunch break)
(Monthly rota agreed at the start of each month)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Assist in configuring and managing Group Policies.
Work with online Customer Relationship Management (CRM) core booking systems for day-to-day operations.
Provide technical support via ticketing systems, face-to-face interactions, phone calls, and email communication
Use manufacturer-provided software tools for diagnostics, task management, and command-line operations.
Install and configure hardware components, including RAM, CPUs, hard drives, firmware upgrades, and touch panels.
Install and configure client operating systems, printer drivers, and productivity software, including Office Suites and server operating systems
Configure both wired and wireless network connections for clients
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible progression upon completion of the apprenticeship Employer Description:Copy Print Services, a Manchester-based company specializing in photocopier sales, leasing, and maintenance, is offering IT Apprenticeship opportunities. With over a decade of experience serving businesses across Greater Manchester, they are dedicated to providing top-notch customer service and customized print solutions.Working Hours :Monday to Friday 9am till 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
The Business Administration Apprentice will be responsible for supporting the Business Development manager covering an area that includes Yorkshire & the Humber, Lincolnshire, the Tees Valley and the North East of England.
This is a 15-18 month Fixed Term Contract in conjunction with a Business Admin Level 3 apprenticeship with the possibility of a permanent position after successful completion of the apprenticeship.
Daily responsibilities will include but not be limited to:
Assisting in the preparation of various reports and presentations
Assisting in Customer and Market research
Attending meetings (internal/external)
Providing other general admin support where required
Supportive administration tasks associated with the following
Maintaining key account plans
Customer satisfaction surveys
Updating of customer and project data on the Balfour Beatty CRM
Pipeline review meetings
Digital gated business lifecycle meetings
Preparation of customer presentations
Other relevant supportive tasks for the BD function
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills up to Level 2 in maths and English (if required)
Training will be one day per week at Skills for Work, Bradford Council
This will be a hybrid training model with a mixture of sessions in person at their training centre in Bradford Centre and other sessions on Microsoft Teams
Training Outcome:
To be discussed at Interview Stage
Employer Description:We’re the UK’s largest construction and infrastructure provider, collaborating with our customers to develop cutting-edge solutions to meet the challenges of tomorrow. From project finance and delivery to asset operation and maintenance, we use the latest techniques and technologies to deliver right first time, sustainable solutions for our customers.Working Hours :Monday - Friday, 9.00am - 5.00pm with flexibility possible.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Initiative....Read more...
Answering telephone service calls, respond to customers e-mails, letters, files and payments
Offering advice, guidance and support to customers
To provide 1st line support ensuring that all customer incidents and requests are resolved within our SLA’s
Accurate input of data
Setting up meetings via outlook, inviting attendees and booking the meeting room
Minute taking
Using IT system applications including Word, Excel and CRM databases and reviewing current systems or processes to identify improvements
To action improvement tasks by coaching and mentoring others
Ad-hoc duties providing support to other members of staff
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position for the right candidate upon successful completion of the apprenticeship
Employer Description:Founded in 1992, Digitel Europe Limited is a recognised and established leader of business communications in the U.K. We provide customers with quality solutions by reducing communication costs, increasing operating efficiency and enhancing customer service. The services we offer include phone systems, broadband and video conferencing.Working Hours :Monday to Friday
9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Undertake compliance administration activities
Ensure candidate documentation/information is promptly uploaded to the relevant portals or CRM
Complete same-day ID badge and uniform requests
Adhere to processes for ionising radiation badges for relevant candidates
Ensure timely issuance of dosimetry devices and ID badges to agency locums, including managing complex Excel spreadsheets, ordering dosimetry devices, and coordinating dispatch
Address and resolve queries from consultants and candidates regarding compliance portals, ID badges, and dosimetry devices
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Compliance Administrator or Compliance Officer.Employer Description:Globe Locums is the UK’s number one Allied Healthcare Agency and leading supplier to the NHS for temporary staff and talent solutions. Established in 2011 by one clinician and one recruiter, the company has achieved rapid growth, and approved Framework supplier status with NHS Workforce Alliance and Health Trust Europe. We are ISO 9001, ISO 27001 accredited and have received successful accolades such as the Sunday Times Virgin Fast Track 100 and in 2019 awarded by London Stock Exchange as one of 1000 Companies to Inspire Britain.Working Hours :Monday to Friday 9am - 17:30 with 1h unpaid lunchbreak.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Use a variety of online tools and technology including Word, Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Training:
Recruiter Level 3 Apprenticeship Standard
End Point Assessment
Math's and English functional skills if required which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Progression onto a Level 3 Recruitment Consultant Apprenticeship
Employer Description:The Company group was founded in 1998, and we are now one of the top five largest industrial providers in the UK, supplying temporary, contract and permanent workers to companies across the industrial sectors. We offer nationwide coverage through high-street branches, specialist divisions and onsite managed solutions. With a turnover of almost £200 million in 2019, we currently payroll in excess of 12,000 temporary workers each week and cover more than 3 million shifts per year. We uphold our values in our day-to-day operations through our i-CARE programme. By empowering our own people to establish recruitment partnerships based on our core values, we maintain our people focus by having real, consultative conversations so we can guarantee you ethical solutions and accountability every step of the wayWorking Hours :Monday - Friday, 8.00am - 5.00pm
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Knowledge of Microsoft Office....Read more...
Administrative tasks
Managing client enquiries
Handling phone calls
Maintaining property databases
Preparing tenency agreements
Coordinating viewings
Handling communications between landlords, tenants, and contractors
Ensuring smooth workflow and excellent customer service.
Training:
The apprentice will be predominently work based with one workshop in college every month.
The skills coach will visit the workplace onjce every 4-6 weeks
All assignments will be set via and uploaded to a CRM system
The apprentice will be entitled to 6 hours off the job hours every week for study - this will be scheduled by the line manager.
Training Outcome:
For the right candidate to progress to being a full time lettings agent within the team
Employer Description:Cityred is a well-established lettings agency based in Leeds, with over a decade of experience in the property rental market. Specialising in rentals of central Leeds apartments, professional houses, and student accommodation, the company has built a strong reputation for its tailored services and deep understanding of the local property landscape. Now under new management, Cityred is poised for growth and is actively seeking to expand its team while broadening its service offerings. With a renewed focus on excellence, innovation, and client satisfaction, the company is committed to providing high-quality accommodation solutions and strengthening its presence in the competitive Leeds rental market.Working Hours :Monday – Friday
9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Adaptability,Good telephone skills,Excellent time keeping,Confident,Outgoing,Strong work ethic,Curious and eager to learn,Discretion,Integrity....Read more...
Call handling
Directing calls and placing orders on internal systems
Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken
Handling a LiveChat service, providing customer service as necessary
Answering telephone calls and responding to emails
Any other administrative duties
Assisting in the provision of hardware, shipping, and preparing for dispatch
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administration Level 3 qualification supported by starting off.Training:
Level 3 Business Administration Apprenticeship Standard
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of clients throughout the UK and provide an IT managed service for all of the above areas.
They are now looking for an enthusiastic individual who has great communication and customer service skills to join their growing team.Working Hours :Monday - Friday, 8.00am - 4.00pm or 9.00am - 5.00pm or 10.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Support front-of-house activities at Tenens House, including greeting visitors, handling phone calls, and helping with office administration
Assist the Board and Development team with tasks such as proposal creation, CRM management, and presentation development
Provide administrative support to the Development team, including maintaining databases, handling customer communications, and processing enquiries
Help organise meetings with customers and site tours
Coordinate events as requested, in collaboration with the Development team
Prepare reports, presentations, and briefs as needed
Attend and support customer presentations to gain insight into the business and the sales process
Manage the wave targeting process and support with sales targeting activities / research
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Whilst the majority of the training will take place at the employer's premises there will be occasional attendance at Cirencester College.Training Outcome:You will aspire to be a key contributor to our growing GDMI team.Employer Description:We are a family-owned company providing cost-effective Contract Logistics, Distribution and Project Management solutions to businesses around the world. Operating from over 18 modern warehouses, our dedicated fleet of trucks keep the wheels of any business turning by providing direct 24/7/365 haulage and distribution, both nationally and internationally. In addition to our core services, we are also committed to environmental, social, and governance (ESG) principles. We believe that sustainable practices and responsible management are critical for the long-term success of our business and our clients.Working Hours :Monday to Friday 08:30am to 5:00pm with 1 hour for lunch.
37.5 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Throughout the apprenticeship, the successful candidate will get to experience different areas of the business to gain a better understanding and further develop. Order of movement as below:
Technical Department Stores Team:
Manufacturing, building, packing, testing, flashing device process
Operations Department, Collections Team:
Payment collection and telephone manner skill development
Operations Department, Service and Bookings Team:
Logistical process and customer service skill development, some early technical expertise development and continued telephone manner development
Sales Department, After Sales Team:
B2B and B2C liaison, further developing phone skills, logistical skills and beginner sales technique skills
Operations Department, Thefts and Security Team:
Monitoring and commissioning devices, further developing telephone skills, customer service and technical skills to high beginner/low intermediate level
Technical Department, Technical Team:
Troubleshooting device problems at an intermediate level, handling lower-level complaints, further developing customer service, telephone and technical skills
Training:
Business Administrator Level 3
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Progression to be discussed, subject to commercial requirements.Employer Description:Global Telemetrics is the billing and monitoring platform for several worldwide vehicle security companies including SmarTrack, Shadow Immobiliser, Clifford, Autowatch and provides OEM solutions to vehicle manufacturers. Monitoring Thatcham Security Certified devices using the latest technology and secure cloud-based CRM systems to manage customer information and billing. Global Telemetrics Provide 24/7 365 days-a-year support for customers worldwide with staff dedicated to help on all aspects of vehicle tracking and recovery as well as customer and engineer advice. Global Telemetrics have successfully recovered over £90 million of vehicles since inception.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
As part of our team, the successful candidate will work across both our Service and Sales departments. They will…
Work alongside our Service Department to assist with:
Communicating with our customers to understand their needs.
Parts identification, ordering and invoicing.
Processing of Job Reports.
Producing Quotations for new/recommended service activity.
Work alongside our Sales Team to assist with:
Handling initial Customer Enquiries.
Creating new Sales Quotes.
Following up on Active Sales Quotations.
Conversion of Quotes to Sales Orders.
Order fulfilment.
Training:You will spend the majority of your time working at our Boldon location, where you will be given training on our Operating Processes, CRM system and HSE standards. Alongside this, there will be opportunities to learn more about our products and services by attending in-house training seminars (either remotely or at other UK locations) and by shadowing members of our Sales and Service teams as they carry out their work on our customer sites throughout the North-East.
You will work with our chosen education partner to obtain a Level 3 Qualification in Business Administration. This will include workshop sessions which may be held either remotely or at one of their campus locations.Training Outcome:We want our chosen candidate to become a permanent and integral part of our Boldon Team following successful completion of their Apprenticeship.Employer Description:mb air systems is an Ingersoll Rand company specialising in compressed air, nitrogen systems, winch and hoist, power tools and product finishing systems for a wide range of industries and applications: We are one of Europe’s largest distributors of Ingersoll Rand equipment, providing nationwide coverage from our four UK locations. Our experienced team provides the solutions, support and knowledge to bring added value to our customers. We achieve this by embracing our core values in everything that we do. · We think and act like owners. · We are committed to making our customers successful. · We are bold in our aspirations while moving forward with humility and integrity. · We foster inspired teams.Working Hours :Mon – Thur (08:30 – 16:45), Fri (08:30 – 16:15).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Management of opportunities in HybrIT’s CRM tool set and ensuring data is correct across each platform
Communication with clients and assisting the sales operation process
Liaise with Accounts department regarding orders and billing activities
Understanding and learning about new products and solutions
Gathering client data from multiple internal sources to build reports and create visualisation for multiple departments
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learnt: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.Training Outcome:90% of QA apprentices secure full-time employment after completing: this is 20% higher than the national average.Employer Description:HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.Working Hours :Monday - Friday between 8.30am to 5.30pm.Skills: Communication skills,Organisation skills,Problem solving skills,Team working....Read more...
We are looking for a highly organised and detail-oriented Sales Administrator to join our team. The successful candidate will report to one of our Senior Account Managers and support the sales team in achieving their targets. This role involves managing a variety of administrative tasks, ensuring smooth coordination between departments, and delivering excellent customer service to clients.
Key Responsibilities:
Provide administrative support to the sales team
Requesting costs from existing supply base
Comparing costs and preparing quotes
Preparing sales presentations
Researching new suppliers
Providing product data to clients using client’s approval systems / spreadsheets
Respond to customer queries and provide exceptional support as needed
Schedule and organise meetings for the sales team
Maintain accurate customer and supplier records in Initial’s Customer Relationship Management (CRM) system
Maintain and update sales records, reports, and documentation
Document processes and update procedure manuals as needed
Request and manage despatch of samples
Ad hoc projects requested by senior sales team
Training:In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures.
Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours.Training Outcome:A full time position may be available for the right person subject to completion of their probation period and their apprenticeship.Employer Description:Initial Incentives is a dynamic, fast-growing company at the forefront of the branded merchandise industry. With over 30 years of experience, we are trusted by businesses of all sizes across the UK and Europe to deliver exceptional promotional merchandise solutions.
Our mission is to help organisations achieve their goals—whether it’s enhancing brand visibility at events and exhibitions, building customer loyalty, celebrating milestones, or rewarding employees. We pride ourselves on our innovative approach, collaborative team culture, and unwavering commitment to excellence.Working Hours :Monday to Friday, 09:00 – 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Problem solving....Read more...
You will be working within the Financial Advisers managing client information, account setup and assisting clients.
Manage general office procedures to ensure processes and duties in the office flow efficiently
Ensuring smooth and efficient operations that directly impact client satisfaction and the overall success of an organisation.
Main Responsibilities/Accountabilities:
Office Management:
Provide administrative support to the financial advice team
Diary management – booking in client meetings, managing financial adviser schedules and eliminating potential conflicts
Taking inventory of office supplies and order more if needed
Helping establish and maintain office procedures in line with the other MVAM offices
Assisting senior management team when needed
Answering phone calls, general emails and postal correspondence with clients as appropriate
Files and archives accurate records
Manages health and safety as well as fire regulations within the office
Client Acquisition:
Manage client onboarding process for new clients and set up of new accounts for existing clients
Receive new and existing client information/ documents after meetings and process client forms, input data into investment platform
Ensure content on MVAM client forms remains up to date
Upkeep of accurate client records in CRM database
Perform client ID and AML Verification checks for anti-money laundering purposes
Submit and chase applications with lenders
Assist with client requests and questions, including support of Investor Portal
Training:This will include:
Financial Services Administrator Level 3 Apprenticeship Standard
CII CF1 or R01 - Financial Services Regulations & Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 or R01 digital study book and exam entry
Fortnightly workshops for CII exams from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
Training Outcome:
We are a small company and there is potential to progress pending completion of the apprenticeship
Employer Description:MVAM Financial Advice is part of Mole Valley Asset Management (MVAM). The Hertford office provides financial advice services with a hands-on, client-focused approach.
Mole Valley Asset management is an independent investment management firm dedicated to providing bespoke investment solutions for individuals, businesses, and charities. The firm prides itself on its local approach, innovative investment strategies, and commitment to helping clients achieve their financial goals. MVAM have offices in Dorking, Hertford and York.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Prioritisation skills,Time management,Interpersonal skills,Honest enthusiasm,Positive mindset on life/work,Responsible,Professional,Flexibility....Read more...
