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Sales Representative

JOB DESCRIPTION An excellent opportunity has arisen for a results-driven sales achiever to join the Euclid Chemical team as a Sales Representative in the Cincinnati, OH and Indiana territory. Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth. Why join our team? Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to: Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Employee Stock Purchase Plan Vacation and holiday time Company vehicle or car allowance SALARY: $80,000 - $90,000 plus monthly commissions About the position: As a Sales Representative you will be expected to actively seek out and engage customer prospects across the Dayton, OH and Indiana area. This will include calling on distributors and producers, as well as working with contractors, specifiers, and owners to sell Euclid Chemical's wide range of products. Responsibilities: Present, promote and sell products/services to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads Expedite the resolution of customer problems and complaints, collaborating with Customer Services, to maximize satisfaction Achieve agreed upon sales targets and outcomes within scheduled timeframes Coordinate sales effort with team members and other departments Analyze the territory/market's potential, track sales and status reports Supply management with reports as requested on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback Other duties as required. Education & Experience: High School Diploma Bachelor's degree- preferred but not required. Additional Professional Development Credits/Certifications in Industry advantageous. 3+ years proven work experience in outside sales. Excellent knowledge of MS Office Familiarity with CRM practices Ability to build productive professional relationships Key Competencies: Sales Ability/Persuasiveness- Presents products, services, or ideas in a manner that clearly shows how they would meet needs and provide benefits; builds confidence in the products, services, or ideas. Uses appropriate techniques to move others to action or to gain agreement; leverages supportive factors, overcomes or minimizes barriers, and addresses unique needs and preferences of key decision makers. Makes favorable impressions by interacting with prospective customers in a manner that builds effective relationships. Customer Focus- Listens to customers (internal and external) and addresses needs and concerns. Keeps customers informed by providing status reports and progress updates. Delivers on service commitments. Meets established or agreed upon deadlines. Maintains strong relationships with customers. Uses initiative to improve outcomes, processes, or measurements. Communication- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation and tone to enhance understanding. Demonstrates professionalism and tailors communication style to needs of the recipient. Negotiation- Explores positions and alternatives and determines minimal or ideal conditions of both parties during negotiations. Develops a strategy for giving on some points and standing firm on others to achieve desired outcomes Planning/ Organization- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively to prevent irrelevant issues or distractions from interfering with work completion. Interpersonal Skills- Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions and activities. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...

Technical Customer Support And Repairs Technician

An opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms, rugged electronic hardware, signal processing solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This is a customer-focused technical role responsible for providing first and second-line product support, coordinating the complete RMA lifecycle and carrying out hands-on diagnosis, testing and repair of advanced electronic products. Working closely with customers and cross-functional engineering, manufacturing and quality teams, you will play a key role in improving repair turnaround, reducing unnecessary RMAs and ensuring an outstanding customer experience. This role would suit an Electronics Technician, Repair Engineer, Test Technician, Technical Support Engineer or Customer Support Engineer who enjoys combining technical troubleshooting with customer interaction and project coordination within a high-technology engineering environment. Main Responsibilities of the Technical Customer Support & Repairs Technician (Reading): Provide first and second-line technical support to customers via telephone, email and remote support tools Diagnose hardware and system-level issues relating to embedded computing, RF and electronic systems Guide customers through product configuration, operation and troubleshooting activities Manage the complete RMA process from initial enquiry through to product return and customer communication Carry out hands-on fault finding, testing and repair of electronic assemblies and systems Perform functional testing, acceptance testing and quality verification using industry-standard electronic test equipment including oscilloscopes, multimeters, logic analysers and spectrum analysers Work from schematics, engineering drawings, manufacturing documentation and test procedures Maintain accurate repair records, service reports and customer documentation Liaise with engineering, manufacturing and quality teams to investigate product issues and implement corrective actions Support root cause investigations and continuous improvement initiatives across repair and service activities Develop and improve repair procedures, diagnostic processes and technical documentation Provide customers with regular updates throughout technical investigations and repair activities Occasionally support customer visits, field service activities and technical demonstrations where required Requirements of the Technical Customer Support & Repairs Technician (Reading): Previous experience within Electronics Repair, Test Engineering, Technical Support, Product Support, Field Service, Customer Support Engineering or a similar technical role Strong understanding of analogue and digital electronic systems and component-level diagnostics Experience fault finding and repairing electronic assemblies or embedded hardware Ability to read electrical schematics, wiring diagrams and technical documentation Hands-on experience using electronic test equipment including oscilloscopes, multimeters and signal generators Excellent customer service, communication and stakeholder management skills Experience managing multiple customer enquiries and technical issues simultaneously Strong organisational skills with the ability to coordinate repairs, engineering support and customer expectations High attention to detail with a structured approach to documentation and record keeping Ability to work collaboratively across engineering, manufacturing, operations and quality teams Experience within one or more of the following technologies would be advantageous: Embedded computing systems RF and microwave technologies Ruggedised electronic systems PCB and PCBA assemblies Single Board Computers (SBCs) Avionics electronics Defence electronics High-performance computing platforms Desirable: Technical qualification in Electronics Engineering, Electrical Engineering or a related discipline Experience supporting aerospace, defence, communications or industrial electronic products Experience managing structured RMA processes and product returns IPC soldering certification (IPC-A-610, J-STD-001 or equivalent) Experience using ERP, CRM or service management platforms such as Oracle, Salesforce or JIRA Knowledge of Lean Manufacturing, Six Sigma or continuous improvement methodologies Experience working within regulated engineering environments including defence or aerospace Working Pattern & Benefits: Office-based role in Reading, Berkshire Opportunity to support cutting-edge embedded computing and RF technologies used in mission-critical applications Customer-facing position with significant interaction across engineering, manufacturing and international support teams Opportunity to influence and improve European repair capability and customer support processes Private healthcare Annual bonus scheme Pension scheme with employer contribution Life assurance and income protection Employee Assistance Programme Employee share purchase scheme 25 days annual leave plus additional Christmas shutdown Long-term career development within an internationally recognised engineering organisation To apply for this Technical Customer Support & Repairs Technician role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com ....Read more...

Social Media & Business Administration Apprentice

General Administration to include: Answering the telephone in a polite and professional manner Communicating via email and letter Using Microsoft Packages, in particular Word and Excel Responsible for co-ordinating the post Inputting data onto internal systems with a high level of accuracy Responding to requests for information  Managing reordering of stationery, refreshments and consumables Producing reports Social Media Using a drone to capture content Photography  Editing footage and images Posting content on various social media platforms Updating social media platforms  outgoing, creative and original thinker. Im sure you’ve got lots on your list Any other relevant duties to support the needs of the business As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of ongoing evidence Access support from your tutor/assessor and your manager  Training:An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations. An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations.  They represent the organisation when dealing with internal and or external stakeholders. In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies. Within their organisation they may be asked to work with or act as a point of contact for other departments and colleagues within the organisation such as IT departments, finance and human resources. They must be able to take and respond to feedback from their supervisor in order to meet the needs of the organisation. They may have access to sensitive information respecting organisational and personal information. The qualification will involve the candidate undertaking the following duties to meet the Knowledge, Skills and Behaviours required for the Apprenticeship Standard: Duty 1 Communicate with stakeholders, such as internal teams and external organisations, using appropriate methods and professional language. This may include letters, phone, face-to-face, e-mail, videocall, online chat functions or digital platforms. Duty 2 Support internal or external events or meetings, in person or on line, following organisational policies and procedures. Duty 3 Access and store information securely in line with organisational requirements for future use and recovery. For example physical and or digital filing systems. Duty 4 Use software packages to collate, input and extract data and information in line with organisational requirements. For example updating office databases, stakeholder records or notes, finance records, CRM systems or sending mailshots. Duty 5 Format and input data in line with organisational requirements. For example, redacting information, stakeholder details, expenses, travel and routine reports. Report or escalate errors, breaches or concerns to supervisor or line manager. Duty 6 Provide support to team members to help ensure that activities are carried out within agreed timescales, budgets and quality expectations. For example, ordering and reporting on office resources or sourcing information. Inform line manager or supervisor on any changes, anomalies or concerns. Duty 7 Identify, collate and handle data and information from different sources such as business, stakeholder records and delivery notes. Share securely, confidentially and in line with organisational expectations and requirements. Duty 8 Be aware of the organisation’s priorities and activities, and how the role supports these. For example undertaking routine tasks such as presenting information and producing documents. Duty 9 Identify issues and escalate problems to others when beyond remit. Duty 10 Plan and review workload with supervisor to ensure best use of time to complete allocated tasks to deadlines. Duty 11 Keep up to date with sector developments to enhance skills and follow a continuous professional development plan.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the apprenticeship programme. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.Working Hours :Monday to Friday 8.30am until 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness,USING A DRONE - DESIRABLE,USING SOCIAL MEDIA,USING MICROSOFT,ABILITY TO DRIVE - DESIRABLE,DRIVING LICENCE - DESIRABLE,OUTGOUNG PERSONALITY,CAN DO ATTITUDE,HAS MATURITY,ORIGINAL THINKER,EXCELLENT TIMEKEEPING ....Read more...