Service Delivery Analyst – Investment & Wealth Management – London – 12-months FTC
(Tech stack: IT Service Management, ITIL, Service Governance, Change Management, CAB, Major Incident Management, Problem Management, Service Requests, Identity & Access Management, Continual Service Improvement, Service-Level Management)
Are you an experienced Service Delivery Analyst or IT Service Management professional with a strong understanding of ITIL and a passion for improving the quality and efficiency of technology services? This is an opportunity to take a central role in service governance, major incident management and continual improvement within a sophisticated financial services environment.
Our client is an established investment and wealth management organisation with a substantial UK presence and a technology function supporting a broad range of business-critical services. Within the Service Delivery function, you will work closely with Technology teams, business stakeholders, service partners and the wider group IT organisation to ensure services remain reliable, responsive and continually improving.
You will play a key role in Service Management and Operational Governance, including leading the Change Advisory Board (CAB), acting as Major Incident Manager when required and ensuring incidents, problems, service requests, changes and Identity & Access Management activities are managed in line with established processes. You will also support internal and external audit activity and help maintain strong governance across the IT service lifecycle.
A major focus of the position will be Continual Service Improvement. You will identify opportunities to improve service quality, operational efficiency and the user experience, working with business stakeholders to understand their requirements and running regular service reviews covering performance, issues, improvements and actions.
You will also support change and project delivery, manage joiner, leaver and employee transfer processes, and work closely with the wider group technology function to streamline processes and strengthen collaboration. The role will also provide cover for the Service Delivery & Support Manager, giving you exposure to senior stakeholders and broader service management responsibilities.
The ideal candidate will have demonstrable experience working within an ITIL-aligned organisation, with a strong understanding of service management principles, governance and the IT service lifecycle. You should have practical experience across Incident, Problem, Change, Request and Service-Level Management, alongside excellent stakeholder communication, organisation and customer service skills. Experience within financial services, investment management or another regulated environment will be highly advantageous.
Location: London, UK / Hybrid Working Salary: £45,000 - £50,000 Hybrid working: 3-days a week in the offices.
Applicants must be based in the UK and have the right to work in the UK, even though hybrid working is available.
NOIRUKTECHREC NOIRUKREC....Read more...
Location: County Hall, Northallerton
Hours: 37 hours a week
Start time: 8:30am
End time: 5pm
Role Purpose
To effectively deliver quantity surveying services across assigned projects, ensuring all commercial aspects are managed efficiently, including procurement, risk management, cost control, forecasting, value reporting, and contractual compliance.
The role supports project teams in meeting contract requirements while ensuring projects are delivered in accordance with Brierley Homes' governance framework, policies, procedures, and commercial objectives.
The Quantity Surveyor will work closely with Project Managers, clients, design teams, subcontractors, suppliers, commercial colleagues, legal and insurance departments, finance teams, procurement specialists, and operational staff.
Key Responsibilities Commercial Management & Financial Control
- Prepare and maintain accurate project cost forecasts, budgets, and cash flow projections.
- Monitor project expenditure and profitability against agreed budgets.
- Produce cost-to-complete reports and cost/value reconciliations.
- Manage risk and change registers, identifying and mitigating commercial risks.
- Ensure all commercial activities comply with company governance, policies, and relevant legislation.
- Support continuous improvement initiatives and demonstrate value-for-money principles.
- Assess project financial performance through accurate valuation of completed works.
- Administer applications for payment, interim valuations, certificates, and final account settlements.
- Prepare and evaluate compensation event claims, contractual claims, and insurance-related claims where required.
Contract & Supply Chain Management
- Support procurement activities and supply chain selection processes.
- Administer contracts and subcontracts, ensuring compliance with contractual obligations.
- Manage payment mechanisms, change control procedures, and final account negotiations.
- Identify, record, notify, and negotiate contractual changes.
- Assess the financial implications of change events and agree appropriate compensation.
- Maintain a sound understanding of standard forms of contract, including NEC and JCT.
- Provide advice and guidance on contractual matters and prepare contractual correspondence.
- Support conflict avoidance, dispute resolution, and claims management processes.
- Analyse project programmes to assess delay, disruption, and entitlement to extensions of time.
- Effectively manage project-related commercial risks.
Cost Planning & Budget Management
- Understand and manage pre-contract budgets and cost plans.
- Assist in developing tender budgets and identifying key cost drivers.
- Analyse and compare contractor and subcontractor tenders.
- Ensure the efficient utilisation of labour, materials, plant, equipment, and subcontractors.
- Monitor project performance and understand the effects of disruption on productivity and progress.
- Identify causes of delay and assess their impact on project completion.
- Measure and value completed works using appropriate financial assessment methods.
- Apply Bills of Quantities, Schedules of Rates, and Activity Schedules in accordance with recognised industry standards and methods of measurement.
Team Management
- Support and contribute to the Performance Development Review (PDR) process.
- Ensure quarterly and annual performance reviews are completed within company timescales.
- Manage team members in accordance with company policies and procedures.
- Promote high standards of professional conduct, performance, and accountability.
Health, Safety & Compliance
- Fulfil health and safety responsibilities in accordance with Brierley Homes' Health and Safety Policy and procedures.
- Maintain a safe working environment for employees, contractors, and other stakeholders.
- Actively identify, report, and address hazards, incidents, and safety concerns.
- Ensure compliance with all company policies, procedures, and standards.
- Adhere to the Employee Code of Conduct and Behaviour Framework.
- Promote best practice and a positive health and safety culture across all projects.
General Responsibilities
- Build and maintain positive relationships with clients, consultants, subcontractors, and colleagues.
- Contribute to the successful delivery of projects by providing proactive commercial support and advice.
- Undertake any other duties commensurate with the role and level of responsibility as required by the business.
Skills & Experience
- Proven experience in a Quantity Surveying role within construction or housing development.
- Strong knowledge of NEC and JCT contracts.
- Experience managing project costs, budgets, forecasts, valuations, and final accounts.
- Excellent commercial awareness and negotiation skills.
- Strong understanding of risk management and change control procedures.
- Ability to interpret construction programmes and assess delay and disruption impacts.
- Excellent communication, stakeholder management, and report-writing skills.
- Proficient in Microsoft Office and industry-standard commercial management systems.
- Degree or equivalent qualification in Quantity Surveying or a related discipline preferred.....Read more...
Registered Manager, Nuneaton | £55,000–£60,000
New owners. New chapter. Your name on the first page.
Every home has a story. This one is about to start a brand new one.
Under new ownership, this residential home in Nuneaton has fresh backing and a clear appetite to do things properly. The good news: the staff team is settled and loyal, which is gold dust in this sector. The honest news: change is coming, and the culture needs lifting. That's exactly why the next Registered Manager matters so much.
This suits someone who has led through change before, and knows that culture shifts through consistency, not memos. You'll be backed and trusted to set the tone. The next few years here will carry your fingerprints.
You'll bring:
Registered Manager experience with CQC.
Change management experience; you've been through a transition and brought people with you.
A Level 5 in Leadership and Management.
Ideally, you live within easy reach of Nuneaton, Atherstone, Bedworth or Hinckley.
You'll get: £55,000–£60,000, new owners who want to invest, and a loyal team waiting for a leader.
Ready to write the next chapter? Call me, Tim Roby at Recruitment Panda or apply with a CV even if it's not up to date.
Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
Are you an experienced Interim Head of Configuration Management looking for your next contract opportunity?
Do you have a proven track record of leading configuration management strategies, governance and compliance within complex engineering or technology environments?
If you answered yes to the above, then please contact the Redline Group as we have a fantastic opportunity for you.
We are currently URGENTLY seeking an Interim Head of Configuration Management to join our Watford based client for an exciting contract assignment. In this role, you will be responsible for defining and leading the configuration management function, ensuring robust control of product data, change management processes and configuration governance across multiple programmes.
The Interim Head of Configuration Management will work closely with engineering, project management, quality, manufacturing and supply chain teams to ensure configuration integrity is maintained throughout the product lifecycle. You will also be responsible for driving continuous improvement, implementing best practices and ensuring compliance with industry and customer standards.
The ideal Watford based Interim Head of Configuration Management will have experience which includes:
Proven experience leading a Configuration Management function within a complex engineering, defence, aerospace or manufacturing environment
Strong knowledge of configuration identification, change control, status accounting and configuration audits
Experience managing configuration management teams and influencing senior stakeholders
Demonstrable experience implementing and improving configuration management policies, processes and governance frameworks
Knowledge of relevant industry standards and regulatory requirements
Experience with PLM, ERP and configuration management tools
This is an excellent opportunity for an experienced Interim Head of Configuration Management to play a pivotal role in supporting critical programmes and delivering effective configuration control across the organisation.
This role will not accept candidates operating via a PSC; you will therefore need to operate via an Umbrella company.
For more information on this Watford based role of Interim Head of Configuration Management or to apply, please contact Kieran Pratt at the Redline Group quoting REF KDP1067 via Kpratt@redlinegroup.Com or 01582878832....Read more...
We are looking for an Interim Head of Service to lead the Mental Health, Learning Disability and DoLS service through a period of change within an Adult Social Care directorate.
This role requires a Social Work Qualification with significant post-qualified experience, including senior management of adult mental health and/or learning disability services.
About the team
Establish an objective baseline of the current service by analysing team performance, activity data and budgets across Mental Health, AMHP, Learning Disability, Transitions and DoLS.
Develop and present costed options appraisals to senior leadership, testing alternative service structures against outcomes, efficiency and available budgets.
Lead the end-to-end implementation of the approved restructure, managing staff transitions, sustaining morale through change and embedding operational governance across the reshaped service.
Lead legislative readiness, designing and implementing operational pathways for the post-AGNI DoLS position, Mental Health Act 2025 reforms and SEND transitions, alongside reviewing and creating service policies and procedures.
Resolve historic budget deficits by aligning redesigned pathways with available resources, while strengthening frontline capacity to meet statutory demand.
Build strong partnerships with health, police and voluntary sector partners, particularly around Section 117 aftercare and crisis pathways, and work with Learning and Development to embed new legislative frameworks into frontline practice.
Deputise for the Corporate Head of Service as required.
About you
A degree within Social Work (Degree/DipSW/CQSW) is essential, with substantial experience at Head of Service or senior Service Manager level within adult mental health and/or learning disability services. A proven track record of leading service restructures, including options appraisal, consultation and implementation, is essential. Strong budget management experience and a detailed working knowledge of the Mental Health Act, Mental Capacity Act, DoLS and Section 117 are essential. Experience leading services through legislative change is desirable.
What's on offer?
£50 per hour Umbrella (PAYE payment options available also)
A senior leadership role shaping the future structure of Mental Health, Learning Disability and DoLS services.
Located in West London, easily commutable via public transport.
Direct influence at senior leadership level, with responsibility for service design and budget strategy.
Valuable experience leading a service through major legislative reform.
A defined programme of work with clear objectives and scope to deliver lasting change.
A chance to further enhance your CV and skillset within adults social work leadership.
For more information, please get in contact Marcus Burns - Business Manager mburns@charecruitment.com....Read more...
An opportunity has arisen for a Configuration Management Engineer to support the development of mission-critical electro-mechanical and pneumatic systems used on advanced airborne platforms. This role sits within a highly regulated, safety-critical environment supporting complex aerospace programmes across the full engineering lifecycle.
You will work closely with multidisciplinary delivery teams, ensuring robust configuration and data management processes are embedded from requirements definition through to verification and audit.
As a Configuration Engineer, you will be responsible for discharging the five key Configuration Management activities across delivery teams and programme lifecycle phases. You will provide clear direction on CM and Data Management processes and tools, covering system requirements, hardware, software and modelling environments.
Key Responsibilities
- Drive a proactive Configuration and Data Management approach across engineering teams
- Deliver agreed work packages to cost and schedule constraints
- Develop, review and execute Configuration Management Plans
- Configuration Identification across system, software and hardware artefacts
- Change Control analyse proposed design changes for system-level impact
- Co-chair and operate Change Control Boards
- Provide Configuration Status Accounting and manage configuration baselines
- Conduct Functional and Physical Configuration Audits
- Ensure project datasets remain controlled and aligned with programme governance
- Manage release, submission and tracking of contract and supplier data
What Were Looking For
- Strong understanding of Configuration Management aligned to DEF STAN 05-57 and EIA-649A-1
- Practical experience across the five CM pillars
- Experience within safety-critical product development environments
- Data Management experience supporting contractual and supplier deliverables
- Excellent organisational skills with strong attention to detail
- Logical, structured mindset with the ability to influence delivery teams
- Degree with 4+ years relevant experience (or 10+ years equivalent industry experience)
- Ability to interface confidently across engineering functions and occasionally with customers
Working Environment
You will join a dynamic aerospace engineering environment focused on the design, manufacture and test of high-performance airborne systems. The organisation supports advanced platforms worldwide and operates within a structured, quality-driven framework typical of regulated defence and aerospace programmes.
Benefits
- Half-day finish on Fridays
- Hybrid & flexible work options
- 25 days annual leave (plus bank holidays), increasing with service
- Option to buy/sell up to 5 days annual leave
- Private medical insurance (optional family cover)
- Pension scheme with up to 8% employer contribution
- Life assurance and group income protection
- Flexible benefits package (health cash plan, dental insurance, gym membership, EV scheme, cycle to work, critical illness cover)
- Employee assistance programme (mental health & wellbeing support)
- Professional membership reimbursement (discretionary)....Read more...
Are you an experienced PMO or Portfolio Analyst, or are you a Project Support Officer with a strong appreciation for project governance, benefit realisation, and risk management? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Portfolio Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees.
The purpose of the role will be to help drove the delivery of an exciting portfolio of business improvements projects as part of a flagship transformation programme. Your day-to-day responsibilities will include supporting the governance and delivery of portfolio activity; ongoing maintenance and improvement of project management software; the collation and production of key project and portfolio performance reports; producing and maintaining the PMO management information dashboards; conducting analysis and providing recommendations to ensure delivery and mitigate risks; assisting with the identification of key dependencies, risks and issues; change control; quality assurance of project and change delivery; and meeting and workshop facilitation.
Must Have
Previous commercial experience in a PMO/Portfolio Analyst or Project Support role.
A strong appreciation for project assurance, governance, risk management and benefits definition and realisation.
Performance tracking, resource planning, analysis, modelling, forecasting, dashboards, and reporting.
Project management tools, life cycle, delivery, methodology, and systems.
Project documentation, standards, and process experience.
You will be able to work under pressure in an environment with a constant changes and operational demands.
MS Project, Teams, & Excel.
Nice to Have
PMO Analyst experience, or experience of the full portfolio lifecycle, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects.
Professional certification, such as PRINCE2 Foundation, APMP Foundation, MoR, and/or P3O Foundation
Knowledge of the P3M3 framework
As an individual you will be experienced in providing constructive challenges and building relationships with colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be hybrid, predominantly home-based with regular time in the Newcastle office and ad hoc travel to other offices in the Northeast. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, customer-focused organisation.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
PMO Lead – Telecoms Infrastructure/Fibre & Civils
Location: London
Working: Hybrid – 2 days office / 3 days home
Salary: Competitive, depending on experience but inside IR35, potential to perm. Immediate Start required.
Environment
Telecoms / Fibre / FTTH / FTTx / Fibre Optic / Cabling / Civils / OSP / Network Deployment / Infrastructure / Utilities / Construction
We are looking for an experienced PMO Manager to lead the PMO function across a major telecoms infrastructure programme, covering fibre, cabling and civils delivery.
This is a senior PMO role where you will provide the governance, planning, reporting and project controls needed to ensure a large-scale infrastructure programme is delivered effectively, on time and within budget.
The Role
You will establish and lead the PMO, working closely with the Programme Director, Project Managers, delivery teams, contractors and senior stakeholders.
You will be responsible for providing clear visibility of programme performance, identifying risks and issues early, and ensuring robust controls are in place across the programme.
Key Responsibilities
• Lead and develop the Programme Management Office (PMO)
• Establish and maintain PMO governance, processes and reporting standards
• Manage the Integrated Master Schedule and programme planning
• Provide accurate executive-level reporting, dashboards and KPIs
• Lead RAID, risk, issue and dependency management
• Manage programme-level change control
• Monitor programme costs, budgets, forecasts and financial performance
• Track delivery, quality, safety and contractor performance
• Prepare weekly and monthly programme reporting packs
• Support Programme Boards and senior governance meetings
• Identify delivery risks, trends and issues and drive corrective action
• Work closely with Project Managers, contractors and delivery teams
• Provide programme leadership with clear information to support decision making
About You
You will have extensive PMO leadership experience gained within a large-scale infrastructure environment such as:
• Telecoms / Fibre
• Cabling / Network Infrastructure
• Civils / Construction
• Utilities or Engineering
• Major infrastructure programmes
You should have strong experience across programme governance, project controls, planning, risk management, reporting and commercial/financial control.
Experience of working with third-party contractors and suppliers would be highly beneficial.
You'll ideally have experience in:
• PMO leadership within large infrastructure programmes
• Telecoms, fibre, cabling or civils delivery
• Integrated programme planning and scheduling
• RAID and risk management
• Change control
• Programme financial management and forecasting
• Executive reporting and presentations
• Contractor performance management
• Project controls and KPI reporting
PRINCE2, MSP, APM, PMP or equivalent qualifications would be advantageous but are not essential.
Experienced Required: -
We're looking for someone who is organised, analytical and commercially aware, with the confidence to challenge senior stakeholders and provide clear, accurate information to support programme decisions.
You will be comfortable operating in a fast-paced infrastructure environment and able to build strong relationships across technical, operational, commercial and executive teams.
This is an excellent opportunity for an experienced PMO Manager / Senior PMO professional with a background in telecoms infrastructure, fibre, cabling, civils or major infrastructure programmes.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
This Head of PMO role provides the opportunity to join a major industrial manufacturing business and play a key role in strengthening project delivery and governance across a complex organisation. The role offers significant scope to establish and develop the PMO function and influence project delivery across the business.As Head of PMO, you will work with senior leaders and project teams to improve project governance, performance, and portfolio oversight, supporting the successful delivery of strategic projects and programmes.Key Responsibilities:
Establish and lead the PMO function.
Develop and embed project, programme, and portfolio governance frameworks.
Monitor project performance, risks, costs, benefits, and dependencies.
Support portfolio prioritisation and strategic investment decisions.
Drive project management best practice and continuous improvement.
Provide clear reporting and insight to senior leadership.
Develop consistent project management processes, controls, and standards.
Work with stakeholders across the business to improve project delivery and organisational change.
To be considered for this role, candidates should have significant portfolio management, programme management, or project delivery experience within a complex manufacturing, industrial, or similarly challenging environment. Experience delivering large-scale transformation, operational improvement, or capital investment programmes is essential, alongside strong governance, financial control, benefits realisation, leadership, and stakeholder management skills. PRINCE2 Practitioner, APM PMQ, PMP, or an equivalent project management qualification would be advantageous.Apply for this Head of PMO role today for further information.....Read more...
Senior Service Desk Engineer – 12 Month FTC
London – Hybrid Working £45,000 – £50,000We’re working with a well-known, public-facing organisation to recruit a Senior Service Desk Engineer on an initial 12-month fixed-term contract.Supporting an organisation of circa 2.5k IT end users across multiple UK sites, you’ll join a small and highly capable IT team providing hands-on 2nd line technical support across end-user computing, infrastructure, Microsoft technologies, business systems and telephony.You’ll take ownership of more complex technical issues escalated through the Service Desk, troubleshooting through to resolution while working closely with infrastructure teams, application teams and third-party technology providers.Alongside BAU support, you’ll contribute to a range of IT projects and improvement initiatives, including device deployments, upgrades and wider technology change.Core Responsibilities
Provide 2nd line technical support across a broad Microsoft-based IT environment, taking ownership of incidents and service requests through to resolution
Troubleshoot and resolve more complex hardware, software, endpoint, Microsoft 365 and infrastructure-related issues
Manage escalated incidents within agreed SLAs, ensuring high standards of service and accurate documentation throughout
Log, manage and maintain incidents, requests and changes within ServiceNow
Administer Microsoft 365 and Active Directory, including user accounts, permissions, access and group management
Support the configuration, deployment and ongoing management of laptops, desktops, mobile devices and other endpoints
Troubleshoot Windows desktop and Windows Server-related issues
Diagnose basic networking and connectivity issues across DHCP, DNS and TCP/IP
Perform security administration and access-management activities
Support IT projects including laptop builds, deployments, upgrades and technology rollouts
Work closely with internal technical teams and third-party suppliers to resolve complex incidents
Identify recurring issues and contribute to problem management, documentation and continual service improvement
Maintain technical documentation and knowledge articles to support the wider IT function
Skills & Experience
Strong experience within a Service Desk, IT Support or 2nd Line Support environment
Good technical knowledge of Windows 10/11, Microsoft 365 and Active Directory
Experience supporting Microsoft Windows Server-based infrastructure
Previous experience using ServiceNow or a similar enterprise ITSM platform
Experience troubleshooting complex end-user hardware, software and connectivity issues
Experience configuring and administering laptops, desktops, mobile phones and tablets
Good understanding of networking fundamentals including DHCP, DNS and TCP/IP
Experience working within an ITIL-aligned environment, with knowledge of Incident, Problem and Change Management
Experience contributing to IT projects, deployments or technology rollouts
Strong troubleshooting skills with the ability to take ownership of technical issues through to resolution
Excellent communication skills and the ability to support users and stakeholders at all levels
A proactive, positive approach with the ability to work effectively within a busy and varied technical environment
London – Hybrid Working £45,000 – £50,000 Must be eligible to work in the UK. ....Read more...
Responsibilities may include the following and other duties may be assigned:
Support inventory management activities, including ordering, receiving, storing, and tracking stock within the hospital environment
Assist with maintaining accurate inventory and master data records within inventory management systems
Help prepare daily, weekly, and ad hoc reports to support operational performance and stock management
Support cycle counts, stock reviews, and activities aimed at reducing product obsolescence and expiry risks
Assist with product launches, product changes, and inventory updates by coordinating with internal teams and hospital stakeholders
Help identify process improvement opportunities and support initiatives that enhance materials management and user experience
Training:Business Administrator Level 3.Training Outcome:Progression to Material Management Analyst.Employer Description:Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.Working Hours :Monday - Friday onsite from a hospital in Central London, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
The Business Analyst partners with business stakeholders and technology teams to analyze business processes, identify opportunities for improvement, and translate business needs into technology-enabled solutions. This role gathers requirements, designs future-state processes, and supports business transformation initiatives.
Essential Functions
Analyze business processes, systems, and workflows to identify improvement opportunities.
Gather, document, and validate business and functional requirements.
Facilitate workshops and interviews with stakeholders.
Develop process maps, user stories, functional specifications, and business cases.
Partner with IT, project managers, developers, and business leaders to deliver solutions.
Support solution design, testing, user acceptance testing (UAT), and implementation.
Analyze business data and KPIs to support decision-making.
Prepare executive presentations and project documentation.
Identify project risks, assumptions, and dependencies.
Drive continuous process improvement and change management.
Core Competencies
Business Process Analysis
Requirements Elicitation
Stakeholder Management
Project Coordination
Critical Thinking
Communication
Change Management
Process Improvement
Typical Deliverables
Business Requirements Documents (BRDs)
Functional Requirements Specifications
User Stories and Acceptance Criteria
Current-State and Future-State Process Maps
Business Cases
Gap Analyses
UAT Plans and Test Scripts
Executive Presentations
Minimum Requirements
Bachelor's degree in Business, Finance, Information Systems, Computer Science, or related field.
3-7+ years of experience in business analysis, consulting, process improvement, or related field.
Strong analytical, communication, and problem-solving skills.
Experience with requirements gathering and documentation.
Experience working in Agile project environments preferred.
Proficiency in Microsoft Excel, PowerPoint, Word, and Visio or similar tools.
Preferred Requirements
Business process modeling
Data analysis and reporting
ERP and CRM systems experience
Jira, Confluence, or similar collaboration tools
Digital transformation experience
CBAP, PMI-PBA, or Agile certifications (preferred)
Benefits and Compensation
The pay range for applicants in this position generally ranges between $85,000 and $110,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This role coordinates the governance and administration that keeps our client's security controls operating effectively. As the firm moves towards embedding efficiencies and AI tools, this role will play a key part in maintaining registers, records and procedures, administering testing and assurance processes, tracking remediation and security debt.
You'll also represent the security function on key governance forums and Working Groups
Skills/Experience:
Qualifications related to Enterprise Security are desirable
Experience maintaining control registers, procedures, evidence and audit trails
Ability to coordinate penetration testing, security exceptions, audits and remediation activity
Good understanding of cyber security, infrastructure and risk-management concepts
Experience producing management information, key risk indicators and clear progress reporting
Working knowledge of AI governance, application approval and technology change controls
Strong attention to detail with the ability to follow issues through to closure
Good supplier, stakeholder and service-management skills
Relevant technology, security or risk-management certification is desirable
Core Responsibilities:
Maintain AI application, agent and solution registers, including ownership, guardrails, approvals and periodic re-attestations
Administer AI application-approval processes and track material changes to models, features and supporting platforms
Track ongoing peer review of AI-generated code and maintain evidence required by the AI governance process
Administer penetration tests, red-team exercises and security exceptions, ensuring findings and actions are recorded and tracked
Coordinate internal and external audits and track regulatory and standards remediation to completion
Maintain security procedures and map control frameworks to relevant standards and requirements
Coordinate security-debt remediation and provide clear reporting on backlog, ownership and progress
Produce security management information and complete scheduled key-risk-indicator reporting
Triage non-incident security requests and coordinate follow-up with the Help Desk and relevant Technology teams
Coordinate access reviews and maintain the evidence required to demonstrate completion
Monitor emerging regulatory and standards developments and flag potential impacts for assessment
Coordinate supplier security meetings and track agreed actions and remediation
Publish internal threat-intelligence and security-awareness communications
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
An exciting job opportunity has arisen for a committed Rehabilitation Consultant Psychiatrist to work in an exceptional neurological service based in the St Neots, Cambridgeshire area. You will be working for one of UK's leading health care providers
This hospital provides care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment
**To be considered for this position you must have an MRCPsychiatry or equivalent with full GMC registration**
As the Consultant Psychiatrist your key responsibilities include:
Responsible for the administration of the Mental Health Act, Clinical Policy, Clinical Standards and associated administrative tasks in respect of service users
Manage and evaluate the medical service through audits, ensuring clinical policy, practice and its application are research-based and of an excellent standard
Work in conjunction with external stakeholders to map and facilitate the service users' journey back into the community
Chair ward MDT (ICR) meetings
Ensure the adequate working of the Care Programme Approach for service users
Involvement in the assessment of referrals and ensure that the service meets the needs of those who are appropriately admitted
Contribute to the training, education and development of staff of all disciplines
Participate in delivering Clinical Governance
The following skills and experience would be preferred and beneficial for the role:
Excellent spoken and written communication skills
Innovative and imaginative with the ability to initiate corporate decisions
Leadership ability
The ability to affect change professionally and organisationally
Understanding of current developments in psychiatry and other aspects of mental health
Knowledge of change management, relevant legislation, contemporary cases in mental and physical health
Previous consultant experience
Previous experience in a management role
The successful Consultant Psychiatrist will receive an excellent salary of £160,000 per annum. We currently have permanent vacancies for both full time and part time hours available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Car Allowance + up to £8,000 relocation**
30 days annual leave plus bank holidays and your birthday off!
A Group Personal Pension Plan (GPPP) and pension contribution
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Free meals while on duty
Employee Assistance Services
Career development and training to help you achieve your career goals
Wellbeing support and activities to help you maintain a great work-life balance
Voluntary benefits
Medical indemnity cover
Reference ID: 6743
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Head of Operations – FMCG business – Glasgow, Scotland - Up to £80k plus benefits I am excited to be working with a leading FMCG business, covering both retail and ecommerce. Our client has multiple areas in this business with a strong sales track history, a loyal team and a strong company culture. We are looking for an exceptional Head of Operations to join a leading and fast-paced FMCG business in Glasgow.This is a pivotal role for an experienced operational leader who can take ownership of a complex, high-volume operation and build the structure, processes and capabilities needed to support the next stage of growth.With almost 1,000 customer orders processed every day, this is an environment where pace, accuracy, efficiency and operational discipline matter. We are looking for someone who doesn't simply manage the operation as it stands today, but someone who can challenge how things are done, implement change and materially improve the way the businessfunctions.This role will be 5 days per week on site, with flexible working hours expected.Company Benefits
Competitive package with autonomous working schedule and bonus, along with a wider package.Personal development and growth, along with a fantastic senior leadership team for support.
The Head of Operations responsibilities:
Lead the end-to-end operational function, covering stock, goods-in/out, picking, packing, production, customer service and online order fulfilment.Manage and optimise a high-volume operation, ensuring the business can consistently process almost 1,000 orders per day accurately and efficiently.Implement structure, processes and clear accountability across all operational functions and teams.Identify and eliminate inefficiencies, continuously reviewing workflows, resource allocation and ways of working to improve productivity and functionality.Lead operational change and transformation, challenging existing processes and implementing new systems, processes and technologies where appropriate.Oversee stock and inventory management, ensuring accuracy, availability, effective stock flow and appropriate controls.Improve production and fulfilment performance, ensuring products move efficiently from production through to picking, packing and dispatch.Develop and manage operational KPIs, using data and performance reporting to identify issues, measure productivity and drive continuous improvement.Lead, develop and structure operational teams, ensuring the right people, responsibilities, standards and performance expectations are in place.Work closely with commercial, customer service and senior leadership teams to ensure operational capability supports customer demand and business growth.Build a scalable operational infrastructure, ensuring processes, people and capacity can support continued growth and increased order volumes.Take ownership of operational performance and problem-solving, including being flexible to work outside normal hours when required to maintain service levels and resolve critical operational issues.
The ideal Head of Operations Candidate:
Leading operations within FMCG, retail, e-commerce, manufacturing, distribution or another high-volume environment.Managing complex, multi-functional operational teams.High-volume order fulfilment and/or e-commerce operations.Stock, inventory and warehouse management. Production and fulfilment environments.Implementing new processes and operating structures.Improving productivity, efficiency and operational performance.Managing change within growing businesses.Using data and KPIs to identify and deliver improvements.Leading teams through periods of operational transformation.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
JOB DESCRIPTION
Job Title: Director, Talent & Culture
Location: Vernon Hills, IL
Department: Human Resources, RPM Consumer Group
Reports To: Vice President Human Resources, RPM Consumer Group
Direct Reports/Manages others: Yes
JOB PURPOSE:
The Director of Talent & Culture leads the enterprise talent strategy for RPM Consumer Group. This role builds and integrates the practices required to identify, assess, develop, engage, and retain talent while strengthening leadership capability and organizational performance.
The Director designs and advances a practical talent management framework that connects learning, workforce planning, succession planning, organizational reviews, performance management, and leadership development, career growth, and internal communications. The role works closely with business and Human Resources leaders to translate current and future business needs into clear talent priorities, scalable processes, and measurable outcomes.
The ideal candidate combines strong business judgment with expertise in talent management, organizational development, learning, and change leadership. This leader is comfortable building strategy while remaining close to execution and can influence senior leaders across a complex, multi business organization.
RESPONSIBILITES:
TALENT STRATEGY & OPERATING MODEL:
Lead the talent management strategy and roadmap in alignment with business priorities, culture, and future capability needs.
Build an integrated talent management operating model that clarifies processes, roles, decision rights, governance, and the annual talent cycle.
Establish consistent enterprise frameworks while allowing appropriate flexibility for the needs of RPM Consumer Group.
Use workforce insights, business plans, and organizational data to identify talent risks, capability gaps, and opportunities.
SUCCESSION PLANNING & TALENT REVIEWS:
Design and facilitate organizational reviews and talent reviews that assess bench strength, readiness, potential, performance, retention risk, and development priorities.
Build succession plans for critical roles and leadership positions, including clear readiness criteria and targeted development actions.
Partner with leaders and Human Resources to improve the quality, consistency, and follow through of talent decisions.
Track movement, readiness, diversity of slates, and development progress for succession candidates and high potential talent.
Prepare the organization for department by department talent reviews through clear standards, leader education, and disciplined follow up.
LEADERSHIP, CAREER, & CONSUMER GROUP UNIVERSITY:
Lead development programs through CGU for leaders, high-potential talent, critical skill groups, emerging leaders, and associates at all levels.
Partner with Human Resources and business leaders to assess organizational learning needs and design CGU curriculum, leadership programs, workshops, learning resources, and practical development tools that strengthen associate growth and manager effectiveness.
Build and manage CGU learning academies, leadership development experiences, and career-focused programs that enhance professional capabilities, leadership readiness, internal mobility, and succession strength across the organization.
Advance clearly defined career pathways, learning journeys, certification programs, and development resources through CGU that empower associates to take ownership of their growth and development.
Oversee learning technologies, content strategy, reporting, learner engagement, and continuous improvement initiatives to ensure CGU remains accessible, scalable, and impactful.
Establish learning metrics and measure CGU effectiveness through participation, engagement, capability development, talent review insights, succession outcomes, and organizational performance indicators to guide future investments and program enhancements.
Serve as the sponsor and champion of CGU, promoting a culture of continuous learning, leadership growth, and career development throughout RPM Consumer Group.
PARTNER, BUDGET, & TEAM LEADERSHIP
Build trusted relationships with senior leaders, Human Resources teams, and operating company partners.
Select and manage external partners, assessments, coaches, and solution providers to ensure quality, relevance, and value.
Manage the talent management and learning budget, forecasts, priorities, and resources.
Lead, coach, and develop direct reports; set clear expectations, allocate work effectively, and create an inclusive, high performing team environment.
QUALIFICATIONS:
Bachelor's degree in Human Resources, Organizational Development, Business Administration, Industrial and Organizational Psychology, or a related field. Master's degree preferred.
Minimum of 10 years of progressive experience in talent management, organizational development, leadership development, Human Resources, or a related discipline, including experience leading enterprise or multi business talent initiatives.
Demonstrated experience designing and facilitating talent reviews, succession planning, performance management, calibration, leadership development, and organizational effectiveness practices.
Experience advising senior leaders and translating business strategy into practical talent solutions.
Experience leading teams, budgets, vendors, and complex cross functional programs.
Experience with talent technology and analytics. Oracle experience is preferred.
SKILLS & COMPETENCIES:
Strategic and systems thinking with the ability to connect business priorities, organization needs, and talent actions.
Executive presence and the ability to influence, challenge, and advise leaders with credibility and sound judgment.
Strong facilitation skills for talent reviews, succession discussions, calibration sessions, and leadership forums.
Expertise in talent assessment, succession planning, performance management, development planning, leadership development, and organizational effectiveness.
Analytical capability with the ability to convert workforce and talent data into insights, decisions, and measurable actions.
Excellent communication, consultation, program management, and change leadership skills.
Ability to balance enterprise consistency with the needs of different businesses and associate populations.
Discretion and sound judgment when handling confidential and sensitive talent information.
LEADERSHIP TRAITS:
Strategic Planning: Anticipates future talent and capability needs, sets clear priorities, and builds practical plans that create business value.
Business Acumen: Understands business drivers, operating realities, and financial considerations and applies them to talent decisions.
Change Leadership: Builds readiness, addresses resistance, and helps leaders and associates adopt new practices successfully.
Judgment and Decision Making: Evaluates complex information, weighs alternatives, and makes timely, high quality decisions.
Communication and Influence: Communicates clearly, listens actively, facilitates candid dialogue, and gains commitment across levels and businesses.
Collaboration: Builds trust, invites diverse perspectives, and aligns stakeholders around shared outcomes.
Developing Others: Creates meaningful growth opportunities, provides candid feedback, and strengthens leadership capability and succession depth.
Execution and Accountability: Moves from strategy to action, establishes ownership, follows through, and measures results.
Integrity and Commitment: Acts with discretion, courage, fairness, and respect while demonstrating responsible entrepreneurship and commitment to company values.
Salary Target Range: $165,000 - $200,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
OPERATIONS MANAGER – SITE TRANSFORMATION MIDDLEWICH, CHESHIRE UP TO £65,000 + BENEFITSWe are recruiting for an experienced Warehouse & Logistics Manager / Site Operations Manager to join a growing organisation at an important stage of its development. The business is looking for an experienced operational leader who can take ownership of a site, assess what is working and what isn't, and introduce the standards, structure, processes and leadership disciplines required to support continued growth.You'll inherit an established operation and management team, so the objective isn't to come in and replace everything. Instead, you'll bring experience of what good looks like, develop the existing leadership capability and create sustainable improvements across warehouse, logistics, inventory, transport, people and performance.It's an excellent opportunity for somebody in an Operations Manager, Site Manager, General Manager, Warehouse & Logistics Manager Distribution Manager, Distribution Centre Manager, Operations Manager, Head of Logistics, Head of Operations, Warehouse Manager, Site Lead, Operational Excellence Manager, Logistics Transformation Manager or Continuous Improvement Manager who wants to take over a site with enormous improvement opportunity and a fast-growing business.THE ROLE:
Take ownership of the day-to-day performance and ongoing development of the logistics operation.
Assess existing processes, structures and working practices and identify opportunities for improvement.
Lead site transformation and continuous improvement projects, delivering measurable improvements rather than change for change's sake.
Introduce stronger operational disciplines around KPIs, daily management, performance reviews, root-cause analysis and accountability.
Improve performance across areas including OTIF, picking accuracy, inventory accuracy, productivity, vehicle utilisation, customer service, cost and safety.
Establish clear operational standards and ensure they are consistently followed.
Lead, coach and develop managers, supervisors and team leaders, building stronger leadership capability throughout the site.
Work particularly closely with the existing Logistics Manager, supporting their continued development and progression.
Improve resource planning and operational capacity as the organisation continues to grow.
Identify inefficiencies and implement practical solutions using Lean, Continuous Improvement, Six Sigma or similar methodologies.
Drive greater use of operational data to identify issues, measure performance and inform decision-making.
Take ownership of operational issues and customer service failures, identifying root causes and implementing sustainable corrective action.
Champion high standards across health & safety, compliance, housekeeping and operational discipline.
Work closely with senior leadership to ensure the operation is capable of supporting the organisation's longer-term growth plans.
THE PERSON:
Experience in an Operations Manager, Site Manager, General Manager, Warehouse & Logistics Manager Distribution Manager, Distribution Centre Manager, Operations Manager, Head of Logistics, Head of Operations, Warehouse Manager, Site Lead, Operational Excellence Manager, Logistics Transformation Manager or Continuous Improvement Manager role
Significant leadership experience within a warehouse, logistics, distribution or operational site environment.
A demonstrable track record of leading change, transformation or significant operational improvement.
Examples of improving measurable KPIs such as productivity, service, OTIF, inventory accuracy, cost, quality or safety.
Experience introducing greater structure, accountability and operational discipline into an evolving operation.
Strong people leadership skills with experience developing managers, supervisors and future leaders.
Experience managing underperformance and raising standards without losing engagement from the wider workforce.
Strong knowledge of warehouse and inventory management, ideally alongside exposure to transport/distribution.
Experience using WMS/ERP systems and operational data to improve performance.
Exposure to Lean, Six Sigma, Kaizen, Continuous Improvement or Operational Excellence methodologies would be advantageous.
Strong commercial awareness and the ability to communicate effectively with senior stakeholders.
A hands-on leadership style, you'll be comfortable setting strategy but equally willing to get onto the warehouse floor and understand problems first-hand.
ABOUT THE BUSINESS:
You'll be joining an established and growing organisation supplying specialist products and solutions to customers across the UK and international markets.
Growth has created an opportunity to take the site's logistics operation to its next stage of maturity.
The business wants to retain the agility and entrepreneurial approach that has supported its growth while introducing more of the process, consistency, operational discipline and leadership capability associated with best-in-class larger organisations.
This means you'll have genuine scope to influence how the site operates rather than simply maintaining an established corporate process.
TO APPLY: If you're an experienced Warehouse & Logistics Manager, Senior Logistics Manager, Site Operations Manager, Warehouse Operations Manager, Distribution Manager, General Manager or Operational Excellence leader with a track record of delivering meaningful operational change, please send your CV for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
An outstanding new job opportunity has arisen for an experienced Executive Director of People and Workforce Development to lead the People and Learning Culture Directorate for an exceptional organisation based in the Kirkby area. You will be working for one of the UK’s leading specialist organisations
This organisation is a leading care company supporting individuals with learning disabilities and autism across the North West, providing a wide range of specialist services and support to help improve the lives and wellbeing of the people it serves
As the Executive Director of People and Workforce your key responsibilities include:
Lead the development, implementation and continuous improvement of the People and Learning Culture Strategy, ensuring clear alignment with organisational strategy and operational plans
Provide strategic advice and constructive challenge to the Chief Executive Officer, Board, Executive Team and senior leaders on people, workforce, culture and organisational learning matters
Lead the People and Learning Culture Directorate to deliver high-quality and effective services across employee relations, recruitment, retention, learning and development, workforce planning, organisational development, pay and reward
Develop a modern, inclusive and values-led culture in which staff are supported, engaged, accountable and able to contribute to continuous improvement
Provide executive leadership for organisational change, including restructures, service redesign, and workforce transformation and new operating models
Lead strategic workforce planning to ensure the organisation has the right people, skills, capacity and leadership capability to meet current and future service needs
Lead strategies that strengthen employee engagement, retention, wellbeing, recognition and the overall employee experience
Act as a trusted executive advisor and senior leader, contributing to organisational strategy, corporate decision-making, risk management and effective governance
The following skills and experience would be preferred and beneficial for the role:
Significant senior leadership experience in a people, HR, organisational development or learning culture function
Experience of developing and delivering people strategy, workforce planning, organisational culture and change at senior level
Significant proven knowledge of UK employment law, safer recruitment, safeguarding-related people practice, employee relations risk and workforce governance
Experience of advising Chief Executives, Executive Teams and senior managers on complex people, culture, organisational change and employment risk matters
Ability to prepare and present strategic reports, Board papers and workforce analysis
Strong analytical skills with the ability to use workforce data, evidence and insight to inform decisions
Strong communication and leadership skills, with the ability to influence, negotiate and engage credibly with the Board, Executive Team, managers, staff and external stakeholders
**To be considered for this position you must have a CIPD Level 7 qualification or equivalent senior professional experience in people, organisational development or learning leadership**
The successful Director of People and Learning Culture will receive an excellent salary up to £90,000 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and dedication you will receive the following generous benefits:
Staff wellbeing designated fund
Employee assistance programme
Long service awards
Annual leave buy back
Enhanced sick pay
NEST pension scheme
Ongoing professional development
Enhanced maternity/adoption pay
Extended leave for parents and partners who have a premature baby
Paternity leave for partners
Shared parental leave
Yearly staff awards ceremony
Employee of the month
Reference ID: 7415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Chief Operating Officer – Aviation
Location: Hayes, West London Salary: £120k - £150k + up to 25% bonus
An exciting opportunity has arisen for an experienced Chief Operating Officer to join an established and highly regulated aviation and MRO organisation based in West London.
This is a key senior leadership position, reporting directly into the CEO/MD and working closely with the wider executive team. The successful candidate will have overall responsibility for the operational organisation, leading Operations, Engineering and associated functions, while driving performance, operational excellence, safety, quality and long term business growth.
This is an ideal opportunity for a senior operations leader with a strong background in aviation, aircraft/component maintenance, MRO, aerospace or another highly regulated and safety critical environment.
The Role
As Chief Operating Officer, you will translate the organisation's strategic objectives into clear operational plans, ensuring the business consistently delivers against its key measures of safety, quality, delivery, turnaround time, efficiency and cost.
You will lead a sizeable operational function and play a key role in shaping the future direction of the organisation, with responsibility for driving continuous improvement, optimising capacity and resources, and developing a high performing leadership structure.
Key responsibilities will include:
Providing strategic and operational leadership across Operations, Engineering, Facilities, Stores and associated functions.
Working closely with the CEO and CFO to develop and deliver the company's strategic objectives and business plan.
Establishing clear operational objectives, priorities and performance targets.
Taking accountability for key operational KPIs including Turnaround Time, On-Time Delivery, efficiency and utilisation.
Driving improvements to production and engineering processes, reducing flow times and eliminating operational waste.
Developing robust production, capacity and resource planning processes.
Optimising labour, facilities, equipment and other operational resources to meet customer demand.
Leading operational budgets, cost control and productivity improvement initiatives.
Supporting capital investment, equipment and facilities business cases.
Ensuring operations remain fully compliant with applicable aviation regulations and EASA Part-145 requirements.
Maintaining a strong culture of safety, quality and airworthiness across the organisation.
Providing visible leadership across Health, Safety & Environmental activities.
Supporting organisational change, business improvement and the introduction of new capabilities and product lines.
Developing a high-performing management team, including succession planning and talent development.
Working closely with customers, regulators and senior stakeholders.
Providing data-driven operational insight to support strategic and commercial decision-making.
About You
We are looking for an established senior operations leader who can demonstrate:
Senior management experience, ideally within aviation, aerospace, MRO, aircraft/component maintenance or a similarly highly regulated manufacturing environment.
Proven experience leading large scale Operations and Engineering functions within a complex, safety critical environment.
Strong practical understanding of aircraft and/or component maintenance, ideally within an EASA Part-145 environment.
Strong knowledge of production planning, capacity management, resource optimisation and operational performance.
Experience implementing and managing KPIs, visual management and performance management systems.
Commercial and financial acumen, including experience managing operational budgets and working alongside Finance/CFO functions.
A demonstrable track record of leading change, organisational development and continuous improvement programmes.
Strong understanding of Quality, H&S, Environmental and regulatory requirements.
Experience operating within a COMAH or similarly safety critical environment would be advantageous.
Excellent stakeholder management skills, with experience working with senior executives, customers and regulators.
A degree in Engineering, Aerospace Engineering, Mechanical Engineering, Manufacturing, Operations Management or a related discipline.
You will be a visible, accountable and collaborative leader, comfortable operating in a complex and fast-paced environment. The ability to balance strategic thinking with hands on operational leadership will be essential.
What's on Offer?
Salary up to £150,000, dependent on experience
Discretionary bonus scheme of up to 25% of annual salary
29 days' holiday + bank holidays
Employer pension contribution starting from 9%
Private healthcare
Life assurance
Industry flight/travel benefits
Employee Assistance Programme
Reduced gym membership
Retail and hotel discounts
Company events and sporting groups
Free on-site parking
Opportunities for hybrid working where applicable
Enhanced maternity and paternity provisions
Location & Working Environment
This is a primarily site based senior leadership position in Hayes, West London, reflecting the operational nature of the role. The position will involve regular engagement with employees across operational, engineering and support functions, alongside some international travel and out of hours operational requirements.....Read more...
Our client, a specialist investment management firm based in Edinburgh, is looking to appoint an Enterprise Security Risk Manager to join their team.
This role translates our client's security strategy into effective day-to-day assurance and risk management. You will assess cyber risk, review technology and AI solutions, lead security investigations and control assurance, coordinate testing and regulatory activity, and provide expert security advice to Technology and the wider business. You'll also represent the security function on key governance forums, including the Information Security Working Group, Third Party Oversight Working Group and Business Continuity Working Group. Our client places a strong emphasis on client-first thinking, collaboration and integrity across the business.
A recognised cyber security qualification such as CISSP, CISM, CRISC or equivalent is desirable for this role.
Skills/Experience:
Strong practical experience of cyber risk assessment, security assurance and control evaluation
Experience reviewing security designs for technology change, software development and third-party solutions
Strong practical experience of the Microsoft 365 security stack, including Entra, Defender and Purview
Strong incident-triage, threat-hunting and investigation skills
Experience designing and interpreting penetration tests, attack simulations and security-control assurance
Good understanding of identity, endpoint, data-protection, mobile-device, email/web and cloud security controls
Experience of third-party and AI security due diligence, including data protection and supplier assurance
Working knowledge of regulatory frameworks, security standards, risk registers and audit processes
Strong communication, training and stakeholder-management skills across technical and non-technical audiences
Core Responsibilities:
Assess cyber risks, control strengths, security exceptions, threat-intelligence findings and attack paths
Review security designs for Technology, departmental and citizen-developed solutions before production use
Triage security incidents and lead threat hunting and investigations into data-protection, information-protection and insider-risk alerts
Design penetration tests and attack simulations, assess findings and drive remediation of material weaknesses
Review the effectiveness of endpoint, encryption, identity, conditional-access, mobile-device and web/email security controls
Perform security due diligence on third parties and AI providers, including data-use, model-training and data-residency controls
Produce the Cyber RCSA and undertake cyber-insurance, internal-audit and external-audit casework
Conduct regulatory and standards gap analyses and communicate relevant requirements across the firm
Design access-review processes, security management information and assurance reporting
Design and deliver phishing simulations, bespoke security training and targeted awareness activity
Lead monthly technical reviews with the SOC and challenge service quality and control effectiveness
Advise Technology and business teams on security risks and escalate material issues to the Head of Enterprise Security
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
An exciting opportunity has arisen for an experienced Project Manager to join a global programme management team delivering cutting-edge aviation training solutions to customers worldwide.
This role sits at the heart of a dynamic, international operation focused on the design, manufacture, and lifecycle support of advanced aviation training systems, supporting pilot training and aviation safety on a global scale.
You will lead multiple concurrent projects across the full lifecycle, from concept and design through to certification, delivery, and in-service modification, working closely with multidisciplinary engineering teams and international clients.
This is a fantastic opportunity for a Project Manager looking to operate in a high-impact, technically complex environment.
Key Responsibilities
- Lead end-to-end delivery of projects, ensuring alignment with schedule, cost, quality, and regulatory requirements
- Manage multiple projects simultaneously, including new system builds and complex engineering upgrades
- Coordinate cross-functional teams across engineering, manufacturing, supply chain, and external partners
- Define and manage project scope, objectives, and deliverables
- Develop and maintain project plans (WBS, schedules, budgets, risk registers)
- Monitor performance and proactively resolve issues
- Maintain strong financial oversight, including budgeting and forecasting
- Identify and mitigate risks while driving opportunities
- Ensure effective configuration and change management
- Build strong relationships with customers, suppliers, and internal stakeholders
- Provide clear reporting to senior leadership
- Contribute to continuous improvement initiatives
Skills & Experience
Essential:
- Proven experience delivering complex, high-value projects involving hardware and software integration
- Strong knowledge of project management methodologies (PRINCE2, APM, PMI, MSP)
- Background in aviation, aerospace, defence, or other regulated industries
- Excellent stakeholder management and communication skills
- Ability to manage multiple projects in a fast-paced environment
- Strong analytical, problem-solving, and organisational skills
- Proficiency with Microsoft Project and Office tools
Desirable:
- Experience with aviation or safety-critical systems
- Knowledge of aviation regulatory frameworks (EASA, FAA)
- Experience working with international customers
Whats on Offer
- Competitive salary + discretionary bonus
- Pension contribution (up to 7%)
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance (with optional family cover)
- Life assurance (4x salary)
- Group income protection
- Flexible benefits (health cash plan, dental, gym, cycle to work, etc.)
- Employee wellbeing and assistance programme
- On-site parking (including EV charging)
TT....Read more...
Job Description
This role is responsible for the day-to-day ownership, support, optimisation and governance of the organisation's core finance ERP system and its associated analytics and accounting modules. As the primary functional expert for finance systems, you will ensure platform stability, data integrity, effective controls and continuous improvement. Working across Finance, Technology and Data, you will translate business requirements into effective system solutions while ensuring alignment with organisational technology strategy and the wider finance transformation roadmap.
Skills/Experience:
Strong knowledge and experience configuring, reporting on and optimising Workday Financial.
Good finance process knowledge across P2P, R2R and O2C
Experience managing incidents, enhancements and system changes within a controlled environment
Ability to translate finance requirements into proportionate system solutions
Experience prioritising competing operational and project demands
Strong stakeholder management and communication skills
Experience producing and maintaining system documentation, controls and user guidance
Experience with a leading cloud finance ERP platform, such as Workday, would be an advantage
Experience with related analytics and accounting modules within that platform would be an advantage
Systems security or access management experience would be an advantage
Exposure to modern BI and data platforms (e.g. Power BI, Microsoft Fabric) would be an advantage
Previous line management or mentoring/coaching experience would be an advantage
No specific qualifications are required; a part or fully qualified accountancy qualification, or a project management/business analyst qualification, would be an advantage
Core Responsibilities:
Act as the day-to-day functional owner of the finance ERP system and its associated analytics and accounting modules
Manage configuration changes within agreed governance controls
Coordinate impact assessment, testing, user acceptance and deployment of system releases and configuration changes
Manage day-to-day relationships with the software vendor and third-party support providers, ensuring issues and change requests are progressed effectively
Oversee the finance systems support queue, triaging incidents and requests according to business impact, risk and agreed priorities
Maintain an appropriately prioritised backlog and agreed release schedule
Monitor recurring issues and lead root-cause analysis and preventative action
Support administration of access management controls
Support periodic security reviews
Ensure compliance with Finance and IT governance standards
Maintain system documentation, process maps and SOPs
Develop user guidance and provide training to Finance users to maximise system adoption
Develop and maintain system reports and dashboards
Represent finance data requirements within the wider data platform, supporting data definitions, validation, reconciliation and issues resolution in collaboration with Development and MI teams
Monitor data quality and resolve data issues
Support implementation of future finance systems
Identify and assess automation, AI and emerging technology opportunities within the finance systems suite
Provide clear objectives, supervision and development for the Finance Systems Analyst, promoting effective knowledge transfer and reducing reliance on individual system knowledge
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
The Information Security Officer is responsible for supporting the effective management of information and cyber security across the business. The role provides oversight, assurance and guidance relating to information assets, technology platforms, cloud services, third-party providers and business processes to preserve the confidentiality, integrity, availability and resilience of corporate and client information in line with legal, regulatory and business requirements.
Core Responsibilities
Support the Information Security Manager and business stakeholders to understand security objectives, regulatory requirements and information security risks, providing appropriate security advice, guidance and solutions that align with business needs.
Assist in the development, implementation and continual improvement of the Information Security Management System, ensuring alignment with corporate objectives, industry standards and regulatory requirements.
Support the identification, assessment, treatment and reporting of information security, cyber security, technology and third-party risks within the corporate risk management framework.
Assist in maintaining compliance with applicable regulatory, legal and contractual requirements, including FCA requirements, UK GDPR, Data Protection legislation and relevant security standards.
Conduct and support information security risk assessments, control reviews and assurance activities across business functions, technology platforms, cloud services and third-party suppliers.
Support the implementation and monitoring of security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls and other applicable industry standards.
Provide security guidance and consultancy to projects, technology initiatives, cloud implementations and business change programmes to ensure security requirements are considered by design.
Assist in overseeing third-party and supplier security assurance activities, including due diligence assessments, security reviews and ongoing monitoring of supplier risk.
Support internal and external audits, regulatory reviews and certification activities, ensuring audit findings, recommendations and remedial actions are effectively managed and tracked to completion.
Assist in the development, implementation and review of information security policies, standards, procedures and supporting documentation to ensure they remain current, effective and aligned with organisational requirements.
Support security awareness, education and training programmes to promote a positive security culture and ensure colleagues understand their information security responsibilities.
Assist in the monitoring and reporting of security metrics, key risk indicators, control effectiveness and compliance activities, providing management with meaningful security and risk information.
Skills/Experience
Track record of two years or more implementing information security practices within an organisation.
Good background in information management, with clear understanding of the challenges of information and IT security.
An excellent knowledge of relevant information security standards and practices.
Solid technical knowledge and experience of security technologies (e.g. endpoint protection, mobile security, data protection, cloud security) and cyber security capabilities (SIEM, SOC, CERT, vulnerability management, threat intelligence).
Strong knowledge of the main information security standards and frameworks (in particular ISO 27001, Cyber Essentials Plus).
A good understanding of, and experience in, implementing information security within cloud-based environments.
Experience and skills in the project management of corporate information security projects.
Demonstrated leadership abilities that energise multi-discipline work teams to respond to business needs.
Excellent oral and written communication skills, with the ability to present and explain information security in a way that establishes rapport, persuades others and gains understanding across the organisation.
Qualifications
Industry certifications in information security.
Degree in Information Systems, information security or a closely related subject.
Certifications in information security (e.g. CISSP, CISM, ISO 27001, ISO 22301) would be a plus.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
Service Delivery and Support Manager – Leading Investment Bank – London – 12-months FTC
(Tech stack: IT Service Management, ITIL, Major Incident Management, ServiceNow, Ivanti, Jira, Microsoft Intune, SCCM, Active Directory, Group Policy, Windows 11, Microsoft Teams, Microsoft 365, Endpoint Management)
Are you an experienced Service Delivery Manager or IT Support Manager with a strong track record of leading technical support teams within a demanding financial services environment? This is an opportunity to take ownership of service delivery across a sophisticated investment bank, combining people leadership, ITSM, major incident management and continuous improvement.
Our client is an established investment bank with a sophisticated technology environment supporting critical business operations. As part of the Technology function, you will lead the Service Centre and Service Delivery teams, ensuring users receive a responsive, reliable and continually improving technology service across the organisation.
You will take ownership of day-to-day service operations, overseeing incidents, service requests, problems and escalations within agreed SLAs. A key responsibility will be Major Incident Management, coordinating technical teams, maintaining clear stakeholder communication and ensuring effective post-incident reviews and long-term fixes. You will also oversee hardware deployments, endpoint support and service requirements across the business.
Beyond operational delivery, you will play a key role in improving how technology services are delivered. You will own the Change Enablement process and CAB meetings, ensure effective transition from projects into support, oversee Identity & Access Management processes and work closely with internal Technology teams and third-party suppliers to improve service quality.
The ideal candidate will have proven experience leading and developing high-performing IT support or service delivery teams, alongside strong knowledge of ITIL practices, incident/problem management and service improvement. You should have experience with technologies including Windows 11, Microsoft Teams, SCCM, Intune, Active Directory and Group Policy, together with the ability to translate technical issues into clear business language. Experience within investment banking or financial services, managing KPIs and SLAs, vendors and continuous improvement will be highly valuable.
Location: London, UK / Hybrid Working
Salary Range: £70,000 - £75,000
Hybrid Working: 3-days a week in the offices.
Applicants must be based in the UK and have the right to work in the UK, even though hybrid working is available.
NOIRUKTECHREC
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