Applications are invited from capable and experienced Mental Health or Paediatric Nurses with extensive ADHD experience to join the Child and Adolescent Mental Health team in the capacity of Band 6 Senior Staff Nurse on the Island of Guernsey, in the Channel Islands.Reporting to the Band 7 CAMHS Team Leader, you will provide complex ADHD assessments and management including use of medication as appropriate, in a variety of settings in accordance with the agreed pathway for access to the service.You wll also provide generic CAMHS crisis/risk assessment and CAMHS risk management to support the wider CAMHS Service as required.Please note; Guernsey has adopted the AfCbanding system, but have applied their own salary scale.The Guernsey Band 6 salary range from 1st Jan is £46,152 to £62,310 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leaveThe island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Guernsey provides an excellent CAMHS service, reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse with Paediatric or Mental Health NMC registration. Current or recent senior Band 5 or Band 6 CAMHS experience with significant ADHD-specific experience Experienced in complex ADHD assessments and management including use of medication as appropriateThe ability to work both autonomously and closely with the extensive CAMHS MDT as required.The benefits of working in Guernsey include: – A higher-than-UK salary. – A generous bonus scheme; £1,605 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) – A flat rate 20% income tax. – No Council tax or VAT – A relocation payment of £5,000* – On-site Staff Accommodation or a generous allowance for private rental accommodation* – A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from capable and experienced Mental Health or Paediatric Nurses with extensive ADHD experience to join the Child and Adolescent Mental Health team in the capacity of Band 6 Senior Staff Nurse on the Island of Guernsey, in the Channel Islands.Reporting to the Band 7 CAMHS Team Leader, you will provide complex ADHD assessments and management including use of medication as appropriate, in a variety of settings in accordance with the agreed pathway for access to the service.You will also provide generic CAMHS crisis/risk assessment and CAMHS risk management to support the wider CAMHS Service as required.Please note; Guernsey has adopted the AfCbanding system, but have applied their own salary scale.The Guernsey Band 6 salary range from 1st Jan is £46,152 to £62,310 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leaveThe island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Guernsey provides an excellent CAMHS service, reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse with Paediatric or Mental Health NMC registration. Current or recent senior Band 5 or Band 6 CAMHS experience with significant ADHD-specific experience Experienced in complex ADHD assessments and management including use of medication as appropriateThe ability to work both autonomously and closely with the extensive CAMHS MDT as required.The benefits of working in Guernsey include: – A higher-than-UK salary. – A generous bonus scheme; £1,605 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) – A flat rate 20% income tax. – No Council tax or VAT – A relocation payment of £5,000* – On-site Staff Accommodation or a generous allowance for private rental accommodation* – A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Full-Time; PermanentDate Posted: October 6, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.We are seeking a highly motivated and enthusiastic Project Manager, Project Management Office that has a passion for project management and the Pacific National Exhibition (PNE). The Project Manager, Project Management Office, will work under the direction of the Vice President, Facilities, Maintenance & Master Planning.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Project Manager, your primary accountabilities will be to:
Conduct independent project management duties for small to mid-scale projects (up to $10M project size)Assist project management duties of large-scale projects (above $10M project size)Along with senior administration, lead the development and management of the PNE multi-year capital plan and annual capital programCreate and maintain all aspects of project initiation, planning, execution, control, monitoring and closing documentation (e.g., project plans, status reports and risk registers) that have operational and financial implications.Create and prepare templates using MS Projects, suites of MS Office, Teams, Sharepoint and online PM tools.Participate in confidential planning that have operational and financial implications to the PNE.Track critical project milestones and follow-up with accountable stakeholders to ensure outcomes are delivered.Highlight potential risks and issues and make recommendations to the Project Manager and/or executive stakeholders.Create and present project-related content to project stakeholders and senior executives.Develop and monitor project budgets and schedules.Organize and lead meetings with project team, stakeholders and vendors and manage actions arising from them.Lead in the coordination of various meetings including preparing agendas and confidential meeting minutes.Lead in developing RFPs and contract management activities.Develop reports and presentations to executive-level stakeholder groups including the PNE Executive Team, PNE Board, Vancouver City Council and the Vancouver Parks BoardArchive projects with closing and lesson sharingLead project activities and deliverables as planned and assignedSupervise and engage contractors, vendors and other external stakeholders in all stages of project life cycleLead PNE Masterplan projects in alignment of PNE’s corporate priorities, capital plan and long-term visionSupervise project coordinators, assistant manager and other staff as assigned
What else?
Must have a university/college degree/diploma in a related discipline, or an equivalent combination of education, training, or experience.A minimum of 3 - 5 years of project management experience, preferably working on capital construction and facilities projects.Two years supervisory experience and experience of working with diverse internal stakeholders to influence change and foster teamwork and collaboration is desiredFluent use of MS Project and other project management software/systems is required.Formal training in project management methodologies, preferably consistent with those provided by PMI (Project Management Institute) preferred.Project Management Professional (PMP) certification is considered an asset.Project Management experience of capital projects in excess of $10M is an assetKnowledge of the municipal government process and capital construction projects is an asset.Sound knowledge of project management methodologies and standardsDemonstrated ability to deliver high-quality and timely results under tight deadlines.Ability to write effectively, organize and maintain project documentation, prepare status reports and summaries.Ability to communicate clearly and concisely both orally and in writing, including preparing and delivering presentations.Ability to analyze and solve problems, take decisions or make recommendations based upon thorough analysis of facts.Ability to focus on detail, while maintaining a balanced high-level view of an assignmentAbility to manage change and assist others with adapting to changeSuccessful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $90,000 - $100,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
Role: Plant Operational Excellence Leader
Location: Birmingham
Salary: £Competitive + Company Bonus & Benefits
Hours: 8.30 am-4.30 pm Mon-Thurs, 8.30 am-4.15 pm Fri
Our client, a global leader in manufacturing, is looking for an Operational Excellence Lead to join their team in Birmingham. This is a fantastic opportunity to drive meaningful change within an organisation that values new ideas and continuous development. If you are passionate about improving processes and inspiring teams, this role offers the chance to make a significant impact.
Position Overview
As the Operational Excellence Lead, you will be the champion for continuous improvement at the manufacturing site. You will support, guide, and lead the implementation of initiatives designed to enhance efficiency, improve quality, and reduce waste. This role is central to the site's success, acting as the key link between the local team and the wider company's operational excellence strategy.#
Duties include:
- Lead continuous improvement and problem-solving initiatives.
- Act as the main contact for operational excellence support and training.
- Advise the leadership team on improvement tools and techniques.
- Identify opportunities to enhance manufacturing quality and reduce waste.
- Run improvement events like Workplace Organisation (5S) and Root Cause Analysis.
- Train and educate employees in Lean manufacturing tools and methods.
- Assist in creating and maintaining Standard Operating Procedures (SOPs).
- Track, analyse, and report on key performance metrics monthly.
What we are looking for:
- A proven ability to challenge existing processes and inspire change.
- Strong presentation skills
- Strong skills in engaging and collaborating with team members at all levels.
- The capability to implement improvement activities alongside daily operations.
- Experience with Lean tools (e.g., 5S, DMAIC, Visual Management) is beneficial
- A relevant degree in Engineering (chemical, electrical, energy, or mechanical, etc)
- Highly computer literate
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Commercial Manager – Facilities Management – Kent/SE London – Up to £80,000An excellent opportunity has arisen for an experienced Commercial Manager to join a leading Hard FM service provider based in Kent/SE London, Kent.This forward-thinking company specialises in delivering mechanical, electrical, and building fabric maintenance services across commercial, healthcare, and public sector environments. The successful candidate will have a strong commercial and financial background within hard services FM, with the ability to manage contract performance, support tender activity, and drive profitability.Key ResponsibilitiesTake full commercial responsibility for a portfolio of hard FM maintenance contracts.Lead the preparation, review, and negotiation of tenders, bids, and contract renewals.Oversee financial performance including cost control, forecasting, budgeting, and margin management.Provide accurate and timely financial reporting to support business and operational decisions.Ensure all commercial activity complies with company policies, client requirements, and contractual obligations.Support the procurement and subcontractor management process, ensuring value for money and commercial compliance.Conduct regular contract reviews to identify risks, opportunities, and areas for improvement.Work closely with operations, estimating, and finance teams to ensure accurate pricing, labour loading, and asset verification.Support the development and implementation of commercial strategies to maximise business performance.Manage contract variations, change control, and final account negotiations.RequirementsProven experience as a Commercial Manager, Quantity Surveyor, or similar role within Hard FM or Building Services.Strong understanding of M&E maintenance contracts and SFG20 standards.Minimum 5 years’ experience in commercial management within the FM industry.Excellent knowledge of contract forms (e.g., JCT, NEC) and commercial principles.High level of financial and analytical ability with strong attention to detail.Excellent communication and stakeholder management skills.Relevant qualification in Quantity Surveying, Engineering, or Commercial Management preferred.Based full-time in Dartford, with travel to sites as required.Please send your CV to Katie at CBW Staffing Solutions.....Read more...
You will be responsible for the day-to-day management of a caseload, carrying out activities relating to the compliance of private sector housing and providing assistance to the Safer Housing Team Manager and other Officers conducting enforcement investigations.Training Outcome:Potential permanent role after completion of apprenticeship.Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.
That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Application Support Manager – Investment Banking – London / Hybrid
(Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking)
Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge.
Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act as the escalation point for major incidents, while contributing to the bank’s wider technology strategy.
In this role, you’ll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events. You’ll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance. Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for any technologies you do not have experience with.
Alongside incident and problem management, you’ll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities.
You should have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential.
This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability, client satisfaction, and operational resilience.
Location: London, UK / Hybrid working Salary: £75,000 – £90,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC....Read more...
A Process Engineer is required to join an industry leading client based in Cambridgeshire. This is an exciting time to join this company as they continue their journey producing leading edge next generation products and systems.
The Process Engineer job, Cambridgeshire, will report into the Head of NPI and will be responsible for
Develop, support and optimise manufacturing processes to achieve minimal variation, rework and reject rate
Implement in-process measures to reduce variation
Undertake root cause analysis on manufacturing issues
Identify and prioritise cost-saving measures
Propose, risk-assess, implement and validate changes to existing processes
Support new equipment introduction
The Process Engineer, Cambridgeshire, will have an extensive understanding of:
Manufacturing process development
Process control through SPC
Structured problem solving methods and Root Cause Analysis
Data analysis and reporting skills
Change management processes
You will also likely have
Degree in an Engineering related discipline, or relevant experience
Failure analysis methodologies
Hands-on technical process knowledge in precision manufacturing
APPLY NOW for the Process Engineer job, Cambridgeshire, by sending your CV and Cover Letter to tdrew@redlinegroup.Com.....Read more...
You will work with our organisation across a variety of settings, from mental health to end-of-life care.
Supporting and helping service users
Supporting service users with their issues
Supporting service users on the journey back to full health
Socialising
Medicine management
Meal plan and shop
Goals and aspirations
Training:The training will take place at:
The Training Place of Excellence, 12 New Cross Road, London, SE14 5BE
Classes are held one day a week.
Healthcare Support worker Apprenticeship Level 2 qualification
Persons BTEC Level 2 Diploma in Care
Training Outcome:
Senior Healthcare Support Worker Level 3 Apprenticeship
Full-time employment
Employer Description:Life Change International Ltd is dedicated to transforming lives and serving the community with love and compassion. We are devoted to teaching and helping people to discover their true purpose in and achieve personal happiness. lifeWorking Hours :Monday to Friday between 9.00am and 5.00pm.Skills: ....Read more...
Manage end-to-end processing of new starters, including recruitment, contracts, background checks, and inductions
Produce offer letters, employment contracts, and update HR systems
Support benefits administration and manage joiner/leaver processes
Monitor HR inbox, respond or refer inquiries, and coordinate early careers programs
Track apprenticeship milestones, align with industry standards, and manage learning projects
Provide guidance to program participants and master learning management systems
Stay updated on industry trends, measure program impact, and share best practices with Allianz entities
Training Outcome:
HR Consultant
People and Culture Consultant
Learning and Development Consultant
Employer Description:At Allianz Commercial, we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Commercial) has the major risks covered when it comes to protecting businesses.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Warehouse Shift Manager Location - Bolton Shift pattern - 4pm - 12pm - Monday to Friday (fixed shift pattern) Salary - £35,000 per annum The Company Our client offers a friendly and trusted pharmacy service through their network of branches to local communities. They pride themself on customer service and offering a personalised service to everyone they deal and work with. Brief Role Description Management of the warehouse operations ensuring compliance to MHRA GDP guidelines and all other regulatory & legal requirements. To maximise efficiency and productivity through effective deployment of available resources. Building teams and leading colleagues to achieve the highest standards of performance to set KPl's. Key ResponsibilitiesThe management and coordination of the warehouse operations and team leaders with the overall goal of achieving the business KPl's & SLA's.Ensure that all colleagues receive the required standard of training initial and ongoing, relevant to each role or task.Ensuring that individual performance is maintained at a high level through effective leadership, motivation and personal example.Drive productivity, accuracy and performance through the effective use of available resources, equipment and systems.Through use of excellent communication skills have the ability to present and implement new ideas to drive a continuous improvement culture.Controlling all costs and expenditure to set budgets, whilst maximising the performance of the entire operation.Ensure compliance with all Health & Safety procedures.Deliver regular team briefs and encourage a positive culture.ObjectivesEnsure that the team are all trained to GDP and that the GDP guidelines are adhered to at all times. Agree and manage a robust thorough QC process for both picked , and orders ready for dispatch Support with recruitment, staff training and monitor performance to ensure key performance indicators are met.Liaise with other shifts to ensure smooth daily operation of the whole siteMaintain & monitor all relevant equipment required for individual shift, such as scanners, containers etc,Ensure adequate resource is available for shift whilst ensuring all holiday entitlement is used to the agreed plan, thus ensuring no build- up·of holidays in last calendar month.Review and discuss with Quality Department any required changes/updates to SOP's.Complete required Change Control forms (as required)Complete required Deviation Forms (as required)Employee AttributesProven experience of managing a warehouse distribution environmentExperience of A-Frame Warehouse Picking System would be an advantage but not essentialMulti-skilled mentality, willing to learn any job requiredEnthusiastic and pro-active attitude to the job is a mustHigh level of attention to detail with a ‘right first time’ approachKnowledge, Skills, Experience and Qualification Required EssentialExcellent organisational, planning and communication skills to meet strict deadlines.Team focused with experience in leading, coaching and managing individuals and teamsDecisive and proactive with excellent problem-solving skills.Flexibility, commitment and willingness to change working hours to suit the needs of the operation. Responds effectively to unforeseen problems and ability to adapt to resolve.Conscientious, reliable, with good attendance and timekeeping standardsDesirableExcellent understanding of working in pharmaceutical warehouse to MHRA GDP guidelinesExperience in working with RFD technologyExperience in writing and maintaining StandardOperating Procedures (SOP's)If you feel your experience is a good match to the role, we'd love to hear from you....Apply today!....Read more...
Shift Warehouse Manager Location - Bolton Shift pattern - 4pm - 12pm - Monday to Friday (fixed shift pattern) Salary - £35,000 per annum The Company Our client offers a friendly and trusted pharmacy service through their network of branches to local communities. They pride themself on customer service and offering a personalised service to everyone they deal and work with. Brief Role Description Management of the warehouse operations ensuring compliance to MHRA GDP guidelines and all other regulatory & legal requirements. To maximise efficiency and productivity through effective deployment of available resources. Building teams and leading colleagues to achieve the highest standards of performance to set KPl's. Key ResponsibilitiesThe management and coordination of the warehouse operations and team leaders with the overall goal of achieving the business KPl's & SLA's.Ensure that all colleagues receive the required standard of training initial and ongoing, relevant to each role or task.Ensuring that individual performance is maintained at a high level through effective leadership, motivation and personal example.Drive productivity, accuracy and performance through the effective use of available resources, equipment and systems.Through use of excellent communication skills have the ability to present and implement new ideas to drive a continuous improvement culture.Controlling all costs and expenditure to set budgets, whilst maximising the performance of the entire operation.Ensure compliance with all Health & Safety procedures.Deliver regular team briefs and encourage a positive culture.ObjectivesEnsure that the team are all trained to GDP and that the GDP guidelines are adhered to at all times. Agree and manage a robust thorough QC process for both picked , and orders ready for dispatch Support with recruitment, staff training and monitor performance to ensure key performance indicators are met.Liaise with other shifts to ensure smooth daily operation of the whole siteMaintain & monitor all relevant equipment required for individual shift, such as scanners, containers etc,Ensure adequate resource is available for shift whilst ensuring all holiday entitlement is used to the agreed plan, thus ensuring no build- up·of holidays in last calendar month.Review and discuss with Quality Department any required changes/updates to SOP's.Complete required Change Control forms (as required)Complete required Deviation Forms (as required)Employee AttributesProven experience of managing a warehouse distribution environmentExperience of A-Frame Warehouse Picking System would be an advantage but not essentialMulti-skilled mentality, willing to learn any job requiredEnthusiastic and pro-active attitude to the job is a mustHigh level of attention to detail with a ‘right first time’ approachKnowledge, Skills, Experience and Qualification Required EssentialExcellent organisational, planning and communication skills to meet strict deadlines.Team focused with experience in leading, coaching and managing individuals and teamsDecisive and proactive with excellent problem-solving skills.Flexibility, commitment and willingness to change working hours to suit the needs of the operation. Responds effectively to unforeseen problems and ability to adapt to resolve.Conscientious, reliable, with good attendance and timekeeping standardsDesirableExcellent understanding of working in pharmaceutical warehouse to MHRA GDP guidelinesExperience in working with RFD technologyExperience in writing and maintaining StandardOperating Procedures (SOP's)If you feel your experience is a good match to the role, we'd love to hear from you....Apply today!....Read more...
Service Desk Engineer – Central Birmingham
3 month contract
£200 - £250 p/d (please note; this role is inside IR35)
Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you’ll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites.
You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. You’ll be given the opportunity to rapidly progress your career and gain exposure to 2nd line responsibilities within a well established and thriving organisation.
Core responsibilities:
• Provide first point of contact technical IT support – both remotely and physically
• Support projects as required, such as a current laptop build and deployment project
• Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool.
• Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software
• Maintain Active Directory including management of end-user accounts
• Perform basic security administration tasks
• Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
Skills required:
• Previous experience working in a support role
• Experience supporting Microsoft Windows Server based Infrastructure
• Experience with Windows 10, Office 365, Active Directory
• Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial.
• Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
• Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured
• Possess excellent communication skills with the ability to explain technical concepts to non-technical users
• Possess a positive can-do attitude and be able to communicate with users of all different technical levels....Read more...
Our client works on very challenging and exciting projects and is looking for a Lead Python Developer.
Skills and Experience:
Over 8 years of experience in software development.
Strong understanding of security best practices for handling API authentication (OAuth, JWT) and data protection.
Knowledge of asynchronous programming in Python for handling multiple tasks concurrently to improve performance.
Familiarity with Docker for containerizing applications and managing environments.
Experience with Azure services (e.g., Azure Functions, Azure Storage) for hosting and scaling applications.
Practical exposure to GenAI projects and related frameworks (e.g. RAG apps, vector DBs, LangChain, LlamaIndex, agentic frameworks, ...)
Proficiency in performance monitoring and analysis tools such as Azure App Insights.
Knowledge of DevOps practices and CI/CD pipelines (Jenkins, GitLab Ci, CircleCI).
Skilled in Cloud platforms DevOps services (AWS, Azure, GCP)
Infrastructure as code Tools (Terraform, Ansible, CloudFormation)
Knowledge of containerization technologies (Docker, Kubernetes)
Familiar with monitoring/logging tools (Prometheus, Grafana)
Ability to implement continuous monitoring and improvement processes for AI systems
Familiar with latest advancements in AI and machine learning technologies, tools, and methodologies
Ability to design and implement APIs for model deployment and integration with other systems
Ability to adjust strategies and approaches in response to changing organizational priorities
Experience with incident management systems and IT service management frameworks (e.g., ITIL).
Excellent English communication skills.
Consultant mindset - adept at proposing innovations, explaining reasons for change, and guiding non-technical stakeholders.
Ability to work effectively with teams in the US time zone (standard work hours by 6 pm CET, but longer overlap with US time preferred).
Further Information:
Duration: Long term contract (B2B)
Workload: Remote
....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Berlin. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Berlin or open to relocation (occasional DACH travel required).
What’s on offer:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager is responsible for overseeing and managing all aspects related to the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region. Additionally, responsibilities will encompass Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. The GC Manager, along with the RBM, is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to account resources (including rooftop projects). Travel to customer or sales meeting as needed to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and act promptly to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Act as an agent of change and improvement and adapt quickly to changing business priorities. Manage key metrics and report regularly or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects where the Gross Margin for Service is less than the stated requirements. Further approvals may be needed. Ensure the profitability of the region by effectively managing the team and processes with the tools one has available. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed for change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Review overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out properly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates. Competencies: Technical knowledge of all products and services that WTI offers. Deep understanding of line items and helping with complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep understanding of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing available in the region. Understanding of State and Local construction code compliance Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, oral, and digital communication skills. Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
CERTIFICATES, LICENSES, REGISTRATIONS: 10-hour OSHA minimum (will provide if not current) OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Director of Technical Sales and SupportLocation: US Remote Salary: Starting at $90,000 I’m working with a global FoodTech Company in the fried food industry, and they’re seeking a Director of Technical Sales and Support – North America to oversee everything from initial pilots to full-scale rollouts and ongoing adoption. In this role, you’ll build and lead a high-performing Customer Success & Support team, design effective training and implementation strategies for multi-unit QSRs, and ensure customers achieve meaningful, measurable improvements in their operations. Responsibilities:
Oversee pilots, rollouts, and ongoing success for enterprise QSR accounts in North America.Build and lead the Customer Success & Support team, setting clear standards, processes, and KPIs.Create and deliver training programs for operators and field teams, ensuring measurable operational improvements and strong ROI.Act as the senior point of contact for key customers, driving retention and account growth
Qualifications:
7+ years in customer success, technical sales, or training within large-scale foodservice or QSR.Proven track record rolling out back-of-house solutions across multi-unit chains.Strong knowledge of kitchen operations, food safety, and change management.Experienced team builder with excellent communication and stakeholder management skills.Willing to travel across North America (40–50%)
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilisation, on and offboarding, risks and issues, change management, and project planning
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time.
Duties will include:
To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy
To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed
To carry out routine IT tasks and activities as delegated by the Line Manager
To provide support for IT hardware, software, network and operating system problems and queries for both staff and pupils.
To assist in installing and maintaining the Academy’s hardware to include all network/servers/workstations/data projectors/ printers and teaching aides
To assist teachers and pupils within the classrooms as requested by via the line manager
To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training
To support the use of online learning systems and platforms, as well as online media and marketing activities
To assist with the support and maintenance of ICT technical requirements which may include hardware installation, infrastructure change and/or software installation and updates.
To carry out routine maintenance tasks in accordance with Academy protocols
To ensure backup procedures are followed
To assist in monitoring and identifying threats to information security, including the student misuse of computers, and to report these to the relevant parties
To undertake any relevant training as required
To participate in the Academy’s performance management process
To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role
All staff are expected to:
Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion
Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership
Take responsibility for their own professional development and support that of colleagues where appropriate
Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate
Follow Trust policy and procedures in relation to keeping children safe in education
Observe health and safety requirements and play their part in ensuring a safe working environment
Contribute to the whole professional life of the school which has successful teaching and learning as its core purpose supported by all staff contributing to the Trust’s commitment to each student gaining meaningful enriching experiences
Training:
IT solutions technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time progression after the apprenticeship for the right apprentice
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:00am - 4.00pm with a 30 minute break
Friday, 8.00am - 3.30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Patience....Read more...
