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IT Support Apprentice

Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:  Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

IT Support Apprentice

Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.  Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:  Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

IT Support Apprentice

Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:  Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

IT Support Apprentice

Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:  Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

System Configuration Specialist

Service Care Solutions is proud to be assisting Lincolnshire Police in recruiting for multiple Command and Control (C&C) System Configuration Specialists based at Nettleham Fire and Police HQ. Role Overview As a C&C System Configuration Specialist, you will provide high-level configuration and administrative support for the Command and Control suite of systems and Pronto. This role involves implementing and testing new designs, functionality, and software releases, alongside providing expert advice and technical support to colleagues across the force. You will work closely with internal and external stakeholders, ensuring all configuration changes are effectively documented while maintaining a thorough understanding of the C&C systems and associated interfaces. Key Responsibilities Provide configuration and administration services for the C&C systems. Assist with capturing requirements, producing use cases, and preparing functional specifications. Test and implement system changes and provide user advice. Analyse data, produce reports, and deliver system optimisations. Maintain system security, auditing access levels, and ensuring compliance. What We’re Looking For Essential: Experience working within Agile and other development methodologies. Understanding of ITIL processes and project management frameworks like PRINCE2. Strong analytical and problem-solving skills. Ability to communicate effectively at all levels and work on your initiative. Proficiency in Microsoft Office tools. Desirable: Knowledge of police systems or prior experience in the policing sector. Familiarity with programming languages such as SQL, XML, or Visual Basic. Business analysis experience or expertise in tools like Business Objects. Pay Rate Umbrella Rate: £22.31 per hour. Why Join? This is an exciting opportunity to contribute to the efficient operation of critical police systems, playing a vital role in supporting frontline operations and shaping future configurations. Location: Nettleham Fire and Police HQ Contract Type: Full-time Application Process: To apply or learn more, contact Lewis Ashcroft at Service Care Solutions via Lewis.Ashcoft@servicecare.org.uk or call us today at 01772 208962 ....Read more...

HDR Solicitor/Fee Earner

Housing Disrepair Solicitor(s) / Fee Earner(s) Manchester or Liverpool   - Full time (with flexible start and finish times), permanent - £31,000 – 41,000 + Bonus - Able to bill work at Grade B or above My client has been delivering an industry leading service to clients throughout the UK for nearly 40 years. Specialising in housing litigation, fighting for tenants living in sub-standard accommodation to bring landlords to account. This is a fabulous opportunity to join a respected law firm and be a key player in a well-established and growing team. The role: The successful applicant will handle a caseload of pre and post-litigated claims brought primarily under Sections 9a and 11 of the Landlord and Tenant Act 1985. Focusing on all aspects of housing disrepair claims, you will handle cases from inception to conclusion, complying with the Pre Action-Protocol for Housing Conditions. Key tasks:   - Run a caseload of pre- and post-litigation housing conditions claims on behalf of tenants - Comply with Pre Action-Protocol for Housing Disrepair Claims - Knowledge and understanding of relevant legislation, such as the Landlord & Tenant Act - Draft Letters of Claim - Collation of special damages - Review housing records to assess liability - Review surveyor’s reports – Claimant and Defendant - Negotiation and settlement - Mediation - Liaise with counsel - Issue Court Proceedings - Use Proclaim (claims management software) competently and effectively, ensuing that business process and policy is adhered to - Communicate effectively with clients - Liaise with and build positive and professional relationships across the business - Carry out other duties, as and when required, to assist in the smooth running of the business The successful applicant: Our team structure means that we can support applicants with varying degrees of prior experience and have successfully supported several staff who have re-trained from fast paced litigation backgrounds such as personal injury. Successful candidates will be confident communicators with a high level of written and verbal skills and good attention to detail. You must be well organised and able to work in a busy environment with the ability to prioritise tasks and work to tight timescales. It is preferable that candidates be educated to degree level, and those applying for more senior fee earning roles may possess FILEX, ILEX qualifications or similar experience. Experience:   - Housing Disrepair experience essential, we would also consider applicants with significant (10 years plus) contentious civil litigation experience - Able to bill work at Grade B or above - Case Management System (Proclaim is used) experience is a must to be able to handle volume litigation - Demonstrable experience of being able to work at pace, with ability to manage competing priorities within own caseload - Have experience of litigating own matters - Highly organised and self-motivated. - IT literate Benefits   - Salary competitive (Dependant on experience) + Bonus - Flexible start and finish times - Annual salary review - 25 days plus bank holidays - Day off on your birthday - Pension scheme with 6% employer contribution - Hybrid home/office working environment - Training, development, and support - Company sick pay - City Centre location - Casual dress - Death in Service Benefit (Salary x 4) - Access to award winning Employee Assistance Programme - Subsidised gym membership If you would like to apply for this amazing role then please send me your updated CV or give me a call on 0161 914 3757 to discuss the opportunity further. '' ....Read more...

Project Administrator

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ** This is a remote position ** ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA The salary range for applicants in this position generally ranges between $55,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Admin, Compliance & Credit Control Apprentice

Downloading candidate timesheets Process AWR changes & placement extensions Advise payroll of any potential “Fast Payments” Create vendor adjustment forms Provide payroll with details of who to pay Teaching candidates how to submit timesheets on the online portals Taking calls from candidates who have queries Raising invoices for fees that are due and reconciliation Ensuring that vendors are being chased for payments Chase unprocessed timesheets from workers Manage payment queries for candidates where applicable Manage candidates holiday request forms and send completed forms to payroll Job responsibilities & performance standards – compliance Sending out & chasing outstanding registration documents and references Chase candidates for any outstanding documents Take candidates through the “Working for Carrington Blake” document Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates Deal with audits when they are requested by MSPs Providing references for previous candidates Scan all documents into the relevant candidate files on company systems Manage task management schedules & task follow-up reporting Record communication history of each candidate on internal systems Run compliance reports – daily Other tasks and duties as assigned from time to time Compile weekly payment schedule and starters & leavers report Check bank statements daily for payments due into the company from clients, finance companies and insurers Diarise & chase payments with clients – 7-day SLA for payments Ensure that all receipts and payments are placed in the credit control system Reconcile all transactions with the credit control systemEnsure all insurance companies are paid at the end of the month via the statements Ensure all statements are confirmed as correct and signed offrun weekly age debtor reports to ensure that we are fully paid from clients Carry out client customer service and administration calls Client file and database & software management; ACT, SPS Ensure accurate and up to date client account files and database are kept Collating supporting documents and financial data in for accountant’s service delivery Carryout credit control duties to ensure payments received for CBA services Invoicing for client services delivered in support of credit control Training: Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification Full on the job training will be delivered Off the job training will be supported by our training provider - Davidson Training UK Ltd You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome: Full position will be available after the completion of the apprenticeship Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers. Our offering to businesses includes: Accountancy and Financial Management IT Support and Cloud Computing Recruitment Business Start up Payroll services Marketing Web Design and Development Corporate Insurances Employee Benefits Scheme Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :9.00am - 6.00pm. Days TBC. You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off the job training for your Apprenticeship studiesSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience ....Read more...

Accounts Assistant

Position: Accounts Assistant Location: The company is headquartered in Media City, Manchester. Type: Full-time, permanent, hybrid (office minimum 3 days per week). Reports To: Financial Controller. Remuneration: Competitive package including laptop and mobile phone. The Opportunity We are looking for an accomplished, proactive, detail-orientated, Accounts Assistant to become an integral part of the UK team for an international product manufacturer. This role will play a pivotal part in processing financial information and ensuring the delivery of accurate financial insights to support business performance, cost-efficiency, and strategic decision-making, as the company delivers its ambitious growth plans. This is a new role resulting from personal progression within the team. We are seeking someone who is similarly looking to personally develop and grow within the role and make it their own. The Company This industry leader designs, manufactures and distributes a range of precision-engineered hardware solutions that bring furniture and home-improvement projects to life. From soft-close hinges, to sliding and folding door systems, and drawer solutions to name but a few, their stylish innovations inspire designers and architects, and have re-defined the capabilities of the furniture and appliances we use every day. Customers include many household names. Founded in 1888, this family business now employs more than 8,000 people globally, with annual revenues in excess of £1 billion. The Person: 2+ years of experience in a similar role, preferably in a B2B environment. Understanding of accounting principles, budgeting, and forecasting. Experience with stock control and inventory management is desirable. Proficiency in ERP/accounting software (SAP highly desirable). Advanced Excel skills. Strong analytical and problem-solving skills, with a commercial mindset. Excellent attention to detail and ability to work under pressure to meet deadlines. Strong interpersonal and communication skills, with the ability to partner effectively across departments and with international colleagues. Proactive and self-motivated, with a continuous improvement mindset. Ability to manage multiple tasks and prioritize effectively. Trustworthy individual, with integrity and initiative. The Role: Deliver full range of Purchase Ledger duties, matching and coding invoices, obtaining necessary authorisations, reconciling supplier statements, dealing with discrepancies and processing payments. Regularly check and resolve differences between goods receipts and invoice receipts. Reconcile intercompany balances monthly, oversee monthly netting procedure and provide intercompany balance confirmations. Manage employee expenses and private mileage claims. Responsibility for cashbook, ensuring accurate and timely posting of all entries, reconciling to bank statements daily. Monitor and reconcile credit card statements, keeping records of each transaction. Assist with fleet management. Maintain Fixed Assets Register, identify acquisitions and retirements, calculate depreciation Identify prepayments and accruals. Support stock audits and manage discrepancies. Perform regular reconciliation of general ledger accounts and master data to ensure accuracy of financial data. Identify sustainability data requirements and ensure consistent record keeping. Prepare and submit VAT returns. Generate aged debtors reports and other credit control reporting. Assist with month-end process to produce monthly management accounts. Responsibility for monthly group reporting of personnel and investments. Assist in the preparation of annual budgets and periodic forecasts. Collaborate with other business functions to provide financial insights and support business decisions. Ensure adherence to financial controls and compliance with relevant accounting standards. Assist with external audits, statutory reporting, and tax compliance. Drive improvements in ERP and accounting systems to enhance reporting capabilities. ....Read more...

Associate Project Engineer

Our client is a rapidly growing developer looking for an Associate Project Engineer to join their Engineering team as the business heads into its next phase of growth. The Associate Project Engineer will join a small, agile team that is integral to the success of the company. A Project Engineer is sought during 2025 to help co-ordinate a variety of workstreams across the Pre-Construction phase. This includes, but is not limited to, supporting with the tender evaluation process through collaboration with internal engineering team members, liaising with Technical Advisors/Consultants, implementing new internal software and collaboration tools, design review management and preparations for mobilisation to site. Responsibilities of the role include:Co-ordinating internal and external technical design reviewsCo-ordinating the work of Technical Advisors/Consultants for the purposes of project financing and due diligenceCollaborating with Innova engineering team members to achieve alignment on key technical topics for EPC and equipment supply contract negotiation, including Employer’s Requirements, Testing and Commissioning schedules etc.Scrutinising contractor tender returns for evaluation against Employer’s Requirements and support scoring against agreed evaluation criteriaSupporting design risk assessments, including maintaining site-specific assumptions/decisions logsSupporting the resolution of Technical Queries (TQs) between EPC / equipment supply contractors and Innova engineering team membersSupporting site assessments and design reviews with a focus on design, CDM/safety, buildability and maintainability considerationsContributing to Innova’s Health & Safety culture through proactive observationsSupporting the construction delivery team with ground investigation survey work, planning of construction laydown area / welfare offices and overall preparations for mobilisation to site & commencing construction activities.Supporting technology selection and performance evaluations, such as PV yield assessments or BESS round-trip efficiency assessmentsParticipate in industry events, Lunch & Learns or other ongoing learning & development initiatives to support your personal development.Work to collaboratively on business process improvement initiativesRequired Experience: Key job requirements below should be viewed as a guide rather than rigid prerequisites. While we anticipate some alignment, we don't expect every box to be checked. We value diverse experiences, and we're open to discussing how your unique skills can contribute to the role. We're eager to build a collaborative team where everyone's strengths come into play. EssentialRecent graduate or junior engineer with up to or approximately 3 years’ experience in renewable energy development, design, construction and commissioning (or subset of the lifecycle) to fulfil the responsibilitiesProven ability to solve technical problems with a thorough and diligent problem-solving mindsetProven ability to work positively in a team and communicate across different stakeholdersWillingness and ability to occasionally travel within the UK for site visitsKnowledge of key Solar and/or BESS and/or high voltage technologies and contractors and suppliersBachelor’s degree or apprenticeship in engineering (any discipline), physics, applied maths or equivalent experienceDesirableExperience in data modelling/analysisExperience in a client or design team environment for utility-scale projectsExperience working with varied stakeholders of renewable energy systems, such as clients, contractors and suppliers, construction teams etc and an understanding of their value drivers and key information needsExperience in managing EPC contractors and Technical Advisors/ Consultants If you are interested in finding out more information about this Associate Project Engineer role in London, get in touch. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. ....Read more...

Associate Project Engineer - Renewable Energy

Our client is a rapidly growing developer looking for an Associate Project Engineer to join their Engineering team as the business heads into its next phase of growth. The Associate Project Engineer will join a small, agile team that is integral to the success of the company. A Project Engineer is sought during 2025 to help co-ordinate a variety of workstreams across the Pre-Construction phase. This includes, but is not limited to, supporting with the tender evaluation process through collaboration with internal engineering team members, liaising with Technical Advisors/Consultants, implementing new internal software and collaboration tools, design review management and preparations for mobilisation to site. Responsibilities of the role include:Co-ordinating internal and external technical design reviewsCo-ordinating the work of Technical Advisors/Consultants for the purposes of project financing and due diligenceCollaborating with the engineering team members to achieve alignment on key technical topics for EPC and equipment supply contract negotiation, including Employer’s Requirements, Testing and Commissioning schedules etc.Scrutinising contractor tender returns for evaluation against Employer’s Requirements and support scoring against agreed evaluation criteriaSupporting design risk assessments, including maintaining site-specific assumptions/decisions logsSupporting the resolution of Technical Queries (TQs) between EPC / equipment supply contractors and the engineering team membersSupporting site assessments and design reviews with a focus on design, CDM/safety, buildability and maintainability considerationsContributing to the Health & Safety culture through proactive observationsSupporting the construction delivery team with ground investigation survey work, planning of construction laydown area / welfare offices and overall preparations for mobilisation to site & commencing construction activities.Supporting technology selection and performance evaluations, such as PV yield assessments or BESS round-trip efficiency assessmentsParticipate in industry events, Lunch & Learns or other ongoing learning & development initiatives to support your personal development.Work to collaboratively on business process improvement initiativesRequired Experience: Key job requirements below should be viewed as a guide rather than rigid prerequisites. While we anticipate some alignment, we don't expect every box to be checked. We value diverse experiences, and we're open to discussing how your unique skills can contribute to the role. We're eager to build a collaborative team where everyone's strengths come into play. EssentialRecent graduate or junior engineer with up to or approximately 3 years’ experience in renewable energy development, design, construction and commissioning (or subset of the lifecycle) to fulfil the responsibilitiesProven ability to solve technical problems with a thorough and diligent problem-solving mindsetProven ability to work positively in a team and communicate across different stakeholdersWillingness and ability to occasionally travel within the UK for site visitsKnowledge of key Solar and/or BESS and/or high voltage technologies and contractors and suppliersBachelor’s degree or apprenticeship in engineering (any discipline), physics, applied maths or equivalent experienceDesirableExperience in data modelling/analysisExperience in a client or design team environment for utility-scale projectsExperience working with varied stakeholders of renewable energy systems, such as clients, contractors and suppliers, construction teams etc and an understanding of their value drivers and key information needsExperience in managing EPC contractors and Technical Advisors/ Consultants If you are interested in finding out more information about this Associate Project Engineer role in London, get in touch. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.'' ....Read more...

Technology Apprentice - Application Production Services & Engineering - Bromley

You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems. For the remainder of your time, you’ll follow an established apprenticeship programme, graduating after three years with a Degree in Digital and Technology Solutions. You'll be part of a wider application support team, supporting Bank of America’s core wholesale banking and vendor applications, specializing in payment processing. You will learn and become responsible for various production support aspects including, but not limited to incident & triage management, problem & change management and risk deliverables. Working towards the following responsibilities: Support for resolving Incidents, Problems, Monitoring Events, and Service Requests Process improvements and innovationCreation and maintenance of system, functional and reference documentation. Conduct analysis and recommend bug fixes for production incidents Carry out daily health-check activities involving application checks, system checks, and database checks and related on production systems / servers Report root cause of the incidents and present ideas on how to prevent the incidents from occurring in future Ensure adherence to incident and change management processes Training Outcome:Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations, and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career. Successful apprentices will continuously relate what they are learning with their work at Bank of America, as they progress through their degree programme. Employer Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Office Manager

Job Title: Office ManagerLocation: High Wycombe, BucksJob Type: Full-TimeSalary Range: £35,000 - £40,000 per annum Job Summary:We are seeking a highly organized and proactive Office Manager to oversee daily operations and ensure the smooth running of our small office of 7 people. The ideal candidate will be the eyes and ears of the office and be responsible for managing administrative tasks, coordinating office activities, and providing support to both staff and management. This role requires excellent communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment. If you are the type of person who likes to roll up their sleeves and get involved in all areas of the business when needed, like packing boxes, then this is the role for you. Key Responsibilities: Office Operations Management: Oversee day-to-day office functions and ensure operational efficiency.Maintain office supplies, equipment, and furniture inventory; manage vendor relationships.Ensure the office environment is clean, organized, and conducive to productivity.Coordinate maintenance and repair of office equipment as needed. Administrative Support: Provide administrative support to senior management, including scheduling meetings, handling correspondence, and preparing reports.Assist with managing calendars, travel arrangements, and other logistics.Handle incoming calls, emails, and mail, redirecting as necessary. Staff Coordination: Act as the first point of contact for employees regarding office-related issues and HR inquiries. ( CIPD Qualifications are not essential)Assist in onboarding new hires by preparing their workspace and managing initial paperwork.Coordinate and plan staff events, meetings, and training sessions. Financial & Budget Management: Track office-related expenses and manage budgets for office supplies and other administrative costs.Process invoices, manage petty cash, and liaise with the finance department for payments. Policy Implementation: Ensure compliance with company policies and procedures, and maintain confidentiality of sensitive information.Implement and improve office procedures and systems as necessary.Monitor health and safety regulations and ensure a safe working environment. Technology Management: Liaise with IT support to ensure all office technology functions smoothly, including computers, phones, and software.Assist in troubleshooting basic office tech issues and manage access to systems. Qualifications: Proven experience as an Office Manager, Administrative Assistant, or similar role.Strong organizational and multitasking abilities.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Knowledge of office procedures, budgeting, and HR basics would be a advantage Working Hours: Monday – Friday – 8am- 5pm with 1 hour for lunchBenefits: Competitive salary and performance bonuses.Paid time off and company holidays.Opportunities for professional growth and development. ....Read more...

Processing Centre Administrator

The Role Processing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £23,795.20  per annum.    Do you have a keen eye for detail?  Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends?    If you answered yes, then this may be the opening for you!  Here are some of the Responsibilities you will have in the role, but no limited to; • Reviewing CCTV images of cars parked in violation of local site rules. • Validate Penalty Charge Notices (PCN’s) including potential fines versus approved user and exemption lists. • Undertake check-ups of vehicle ownership through the DVLA. •Create and post statutory notice letters to members of the public. •Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder. • Scan of inbound post from members of the public. • Interpret enabling legal code of practice. •Be the first line for the managing of complaints. •Ensure process to apply Discounts and Exemptions are working correctly. •Monitor payment status of Penalty Charge Notices. • Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments. •Utilise software programs such as Parkway and FGL. What will you bring?: - Excellent documentation skills. -  The skill to work in an clerical setting.  -  Have a keen eye for detail. -  Excellent written and verbal communication skills. - The talent to learn new subjects and absorb new info. - Be eager to acquire new knowledge of computer systems. - The skill to multitask and adapt to change with minimum direction. -  Have experience of working in the parking industry is desired but by no means essential.  *Full accredited training will be provided to all successful applicants* Are you looking to build a career? There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond. We are looking for applicants that are seeking to develop their skills alongside this predicted growth. What can we offer you?  - £23,795.20 per annum  - 40 hours per week, working pattern is Mon to Fri but one Saturday every month.  - 5.6 weeks annual leave per annum rising to 6.6 weeks with long service - Pension scheme - Employee of the month award scheme - Employee discount - Award winning Training and Development  Does this sound like the role for you? Please apply now! We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work. '' ....Read more...

Higher Level Engineering Apprenticeship

Join our exciting 3.5-year Higher Level Engineering Apprenticeship programme, where you'll specialise in one of three distinct trades: Mechanical, Electrical, or Naval Architecture. No matter the trade route you take, you'll be gathering, analysing and interpreting information and data to make impactful decisions and solve real-world problems.  You’ll be responsible for creating or updating technical documentation, reports, or specifications that include information on quality, reliability, production schedules, costing, and more. This could include setting out how a product must be designed, manufactured, tested, modified, maintained, stored, transported, commissioned, or decommissioned.   Along the way, you’ll gain skills that will set you up for the future which may include: Data analysis and interpretation – Extracting, analysing, and interpreting engineering and manufacturing data to draw accurate conclusions and make informed decisions.  Project Management - Utilising project management tools for effective decision-making and risk assessment.Problem-solving - Applying problem-solving techniques such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA) and more, to identify root causes and enhance quality.Lean tools and techniques - Utilising lean tools and techniques such as Six Sigma and 8 Wastes to drive efficiency and minimise waste.Computer-based software system/packages – Utilising Computer Aided Design (CAD), Data Analytics, and Databases.Documentation control - Ensuring compliance with quality standards through proper documentation and processes. Financial planning – Undertaking financial planning, recording, and review processes and documentation such as departmental budgets, estimating, cost control and cost forecasting.  Communication and stakeholder management - Communicating findings through various media, including presentations and reports. Throughout the apprenticeship, you'll have the chance to work at various locations on our site, gaining valuable insights into all our operations. It's a dynamic work environment, where every day brings new opportunities. From conducting external supplier inspections to driving efficiencies on our production shop floor, or even overseeing internal and external audits – your day will be filled with meaningful contributions. Training:In the first year, you'll spend your time at college, followed by one day per week in the second and third years, with the remaining four days onsite. The fourth year will be dedicated to onsite training. During your apprenticeship, you'll have the opportunity to earn a HNC in Engineering. After successfully completing the apprenticeship End Point Assessment, you'll receive a nationally recognised certificate as a Level 4 Engineering Maintenance Technician.Training Outcome: It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.   Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Initiative ....Read more...

Global Markets Technology Apprentice

You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems. For the remainder of your time, you’ll follow an established apprenticeship programme, graduating after three years with a Degree in Digital and Technology Solutions. Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations, and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career. Successful apprentices will continuously relate what they are learning with their work at Bank of America, as they progress through their degree programme. The apprenticeship will support you in developing in key elements of the role below: The individual will be part of a wider application support team, supporting Bank of America’s core wholesale banking and vendor applications, specializing in payment processing. They will learn and become responsible for various production support aspects including, but not limited to incident & triage management, problem & change management and risk deliverables. Working towards the following responsibilities: Support for resolving Incidents, Problems, Monitoring Events, and Service Requests Process improvements and innovation Creation and maintenance of system, functional and reference documentation Conduct analysis and recommend bug fixes for production incidents Carry out daily health-check activities involving application checks, system checks, and database checks and related on production systems / servers Report root cause of the incidents and present ideas on how to prevent the incidents from occurring in future Ensure adherence to incident and change management processes Training:Training will be held at our learning partners campus, in Victoria. Training Outcome:Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. After successful completion of your apprenticeship, there are a variety of career paths open to you.Employer Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Environmental Services Apprentice

In this role, you would be working with colleagues who deal with our external contractors for Household Waste Management, Commercial Waste, Street Cleansing, Grounds Maintenance and Enforcement. This DOESN’T mean you will be working on a bin lorry, in a waste recycling plant or out and about mowing the grass, but it does mean that you will be involved in supporting high value Council contracts, and would be ideal for someone who is interested in beginning a career which includes managing projects, solving problems and providing great customer service. You would be working in the Council Offices within a small team in an administrative role. You will be dealing with customers, the contractors, our Councillors and other members of the public as well as colleagues from around the Council. The role is very varied, so as well as dealing with issues we face on a daily basis, one day you might be speaking to the contractor about a mattress dumped in a country lane and the next day talking to a new business owner about paying for a trade waste collection. Additionally, you will have the opportunity to gain experience and knowledge of the full range of activities which are provided by the wider team. Tasks the apprentice will be undertaking will include: Receiving and making telephone calls, these can come from the Customer Service Contact Centre, elected members, businesses, schools, members of the public, other organisations and our contractor. Conducting site visits with a colleague to understand how we monitor the contractor and carry out inspections. Supporting colleagues on our fly tipping prevention campaign and understanding the process of gathering evidence and our enforcement procedures. Supporting the delivery of our chargeable garden waste collection service, dealing with enquiries and service issues. Working with businesses that use our trade waste collection services and actively promoting this through leaflets, the website and phone calls from customers. Supporting colleagues to deliver our grounds maintenance functions which ensures our parks and open spaces are kept clean and tidy. Visiting the depot and waste disposal facilities. Opening, sorting and dealing with incoming post. Using photocopiers. Filing and indexing of documents. Use of scanning equipment. Use of document management software. Using Microsoft office tools including Word, Excel, Outlook in order to be able to update existing documents and create new documents, letters and communications, etc. Training: Within the first 15 months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. Online portfolio to update with learning and development completed onsite. Diarised visits from dedicated Trainer/Assessor. Training Outcome:You will be eligible to apply for internal vacancies that are advertised at the Council. Employer Description:Harborough District Council (HDC) is a small Local Authority based in Market Harborough. The role of HDC is to support the residents of the district. The Council looks after the residents of the district, the businesses operating in the district and ensures the district is a happy, healthy and safe community to live and work in. We do this by providing services and facilities, such as housing for those who need it, collecting waste, providing leisure facilities, as well as supporting businesses.Working Hours :Monday - Friday, 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative ....Read more...