Sea Freight Co-ordinator

Senior Sea Freight Co-ordinator
Redditch
C. £34,000 doe
Permanent – Site Based Mon-Fri 08:30 -17:30

Ocean Freight | Import & Export Logistics | Freight Forwarding Operations Monday to Friday

Excellent opportunity for an experienced sea freight professional to join a dynamic international logistics team

Full-time, permanent position based in Redditch, coordinating end-to-end sea freight operations
Ideal for candidates with strong knowledge of export procedures, customs entries, and global freight movement

Key Responsibilities:

Manage all aspects of day-to-day sea freight operations, covering both import and exportHandle job bookings from quotation through to final delivery, ensuring timelines and client expectations are metCreate and maintain job files with all required shipping and customs documentationProcess shipments using industry-standard freight forwarding software and customs systems (e.g., NES)Maintain regular communication with clients to provide updates and resolve any operational issuesNegotiate rates and schedules with global carriers and other suppliers to maximise profit marginsLiaise internally with the sales team to support quotations, service updates, and new business opportunitiesProactively manage and grow relationships with existing clients to maximise account valueEnsure full invoicing is completed accurately and on time following job completionAssist with Road and Air freight coordination where required, supporting the wider operations team

Ideal Candidate Profile:

Demonstrable experience in export sea freight forwarding operations is essentialStrong understanding of customs procedures and relevant documentationExcellent customer service and client management skills, both verbal and writtenConfident communicator with a proactive and professional mannerHigh level of organisation and attention to detailAble to problem-solve, think on your feet, and manage workload to meet tight deadlinesA team player with a self-motivated and positive attitude

Role Highlights:

Salary circa £34,000 dependent on experienceContributory pension schemeMonday to Friday, 08:30–17:30Open-plan modern office environmentSupportive and collaborative operations team

Apply Now:
Submit your CV today to be considered for this Senior Sea Freight Co-ordinator role. Interviews available immediately for candidates with relevant freight forwarding experience.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.