Are you an experienced Customer Services Manager, Account Manager, Partnerships Manager, Supply Chain Manager, Member Services Manager, or similar? Can you support customers, build relationships, and promote opportunities for collaborative working? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Partnerships Manager. Informed Recruitment are a specialist provider of contract and permanent resources to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to proactively engage with supply chain partners, build strong relationships, and promote collaborative working. Your day-to-day responsibilities will include engaging with and supporting partners; compiling management, operational, and supply chain reports; communicating potential opportunities; the identification of potential new suppliers as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; procurement requirements and identifying opportunities for social value; supporting contract pack creating; and onboarding new suppliers whilst drafting, sending, tracking & chasing new supplier packs as well as reviews packs for existing suppliers.BackgroundWell-trodden paths into this role include:
Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Procurement and Supply Chain Management.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
An understanding of procurement, commercial contract arrangements, PA23 and/or PCR.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent working from home, some time spent on customer sites in the North of England and ad hoc travel to an office in Birmingham. A driving license, method of transportation, and positive outlook to travel are therefore necessary to undertake this position. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced Customer Services Manager, Account Manager, Partnerships Manager, Supply Chain Manager, Member Services Manager, or similar? Can you support customers, build relationships, and promote opportunities for collaborative working? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Partnerships Manager. Informed Recruitment are a specialist provider of contract and permanent resources to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to proactively engage with supply chain partners, build strong relationships, and promote collaborative working. Your day-to-day responsibilities will include engaging with and supporting partners; compiling management, operational, and supply chain reports; communicating potential opportunities; the identification of potential new suppliers as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; procurement requirements and identifying opportunities for social value; supporting contract pack creating; and onboarding new suppliers whilst drafting, sending, tracking & chasing new supplier packs as well as reviews packs for existing suppliers.
Background
Well-trodden paths into this role include:
Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Procurement and Supply Chain Management.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
An understanding of procurement, commercial contract arrangements, PA23 and/or PCR.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent working from home, some time spent on customer sites in the North of England and ad hoc travel to an office in Birmingham. A driving license, method of transportation, and positive outlook to travel are therefore necessary to undertake this position. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
JOB DESCRIPTION
Solving challenges is the very foundation of who we are. After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint. When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution. Today, that discovery is Rust-Oleum Corporation.
The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.
The primary result expected from the Quality Control Technician will be to assure product quality by preparing samples, conducting quality control inspection and testing of components, dispersions, and finished goods, determining adjustments for batches that do not conform to requirements, documenting inspections, and insuring calibration of testing equipment
Typical tasks for this position include (but are not limited to) the following:
Perform testing of production batches, incoming raw materials, finished goods, and components to determine conformance to specifications.
Judge as "fit for release" production batches, incoming raw materials, finished goods, and components that are in conformance to all specifications and visually acceptable.
Determine and communicate batch adjustments for any batches that do not conform to requirements, utilizing batch history, adjustment guidelines, and consultation with the Senior QC Technician, Assistant Supervisor, or QC Manager.
Perform validation testing during filling to insure integrity of finished goods, including labeling, packaging, and fill weights.
Communicate current status of inspections to Senior Technicians, Assistant Supervisor, or QC Manager.
Communicate issues with work instructions and procedures to Senior Technicians, Assistant Supervisor, or QC Manager.
Document inspection results.
Required Experience:
High school diploma or GED certificate
1 or more years experience of industry-related work preferred but not required
Ability to accurately read and enter computer data
Strong communication and organizational skills
Ability to consistently lift 30 pounds
Shift: 6pm-6:15am; 2-2-3 shift rotation (continuous operations schedule)
Pay: $1.25 shift premium
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers (9.5) paid holidays and (2) floating holidays per year. You are also eligible to earn two weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
Internal Applicants: If you have been in your current position for one year (unless waived by your Manager), and meet the position requirements, you are welcome to apply for this position. Please apply in Oracle on Requisition 15348 under 'Current Jobs'.Apply for this ad Online!....Read more...
Start: ASAPLocation BrusselsLanguages: French, English, DutchI am looking for an experienced Restaurant Manager to lead a high-volume, service-driven restaurant in Brussels.This is a hands-on leadership role for someone who thrives during busy dinner services, sets the standard for hospitality, and knows how to build, train, and retain a strong team.The ideal candidate combines operational excellence with strong people leadership, has a solid understanding of Belgian employment law, and is passionate about delivering outstanding guest experiences every night.Your RoleAs Restaurant Manager, you will be responsible for the day-to-day running of the restaurant, with a strong focus on service quality, team performance, and compliance.Operations & Service
Lead the restaurant through busy lunch and especially busy dinner services, ensuring smooth, timely, and polished service.Set and uphold high standards of hospitality, table management, and guest care.Monitor floor operations, anticipate bottlenecks, and solve issues in real time.Ensure the dining room, bar, and service areas are always to standard.Work closely with the kitchen to ensure seamless front- and back-of-house coordination.
People, Training & Recruitment
Recruit, onboard, and train FOH staff (servers, hosts, bartenders, runners).Build and maintain a motivated, professional team with a strong service culture.Plan rosters in line with Belgian labour regulations and business needs.Conduct regular training on service standards, menu knowledge, wine/beverage, and upselling.Provide coaching, feedback, and performance management; address underperformance promptly and fairly.
Guest Experience
Act as the visible host on the floor, greeting guests and handling special requests.Resolve complaints calmly, professionally, and with a focus on recovery and retention.Monitor guest feedback (online reviews, comment cards) and implement improvements.Build relationships with regulars and VIP guests.
Compliance & Administration
Ensure full compliance with Belgian employment law, including:Working hours, rest periods, and break rulesContracts, student jobs, and part-time arrangementsPayroll input, time tracking, and documentationMaintain accurate records for labour inspections and audits.Oversee cash handling, end-of-day reconciliations, and basic reporting.Support budgeting and cost control (labour, waste, stock).
Your Profile
Proven experience as a Restaurant Manager or Assistant Restaurant Manager in a busy, quality-focused restaurant in Brussels.Solid understanding of Belgian employment law and practical experience managing rosters, contracts, and compliance.Strong leadership skills: able to train, motivate, and develop a diverse FOH team.Excellent customer service instincts; calm and professional under pressure.Thrives in a fast-paced dinner service environment; comfortable being on your feet and leading from the floor.Fluent in French and/or Dutch; good English is a plus.Organised, hands-on, and solution-oriented; leads by example.Passionate about food, wine, and hospitality.
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Analysing foreign matter that occurs naturally with the ingredients we process
Recording a variety of data on spreadsheets
Sample collecting and testing
Daily checks to ensure production is at the right standard
Coaching and mentoring from the Factory Manager
Helping to shape the future of the quality function at the factory
Assisting with NPD process / checks and measures / small batch through to end production
Manage transfer documentation between sites
Assist with works order documentation
Support sales team with customer sales samples
Provide support for technical department when required
Training:The apprenticeship course will start on Wednesday 7th October, the programme will be delivered fully online by National Centre for Food Manufacturing (University of Lincoln).Training Outcome:The apprenticeship is 15 months with the preferred option for the candidate progress to a Process Leader Apprenticeship qualification after.
We are ideally looking for a person who would like to progress with the JLP business, with this apprenticeship serving as their starting point. There will be opportunities within the wider business to progress to a supervision role, and ultimately into a management position. There will be opportunities within the wider business to progress to management level subject to meeting agreed criteria.Employer Description:Established in 1974, J L Priestley & Co Ltd has proudly operated as a premier family-owned business for over 50 years, cementing its reputation as a leading supplier of high-quality dehydrated food ingredients. Based in Lincolnshire, the company specialises in sourcing, processing and distributing dried vegetables, fruits, herbs, and spices. Underscoring our uncompromised focus on food safety, we hold a prestigious BRC AA+ accreditation, the highest standard for operational excellence and quality management. Thanks to the rigorous commitment to compliance and our extensive technical expertise, J L Priestley has earned the trust of the nation's favourite food manufacturing companies, serving as a foundational partner in the production of everyday consumer food brands.
The board of director are committed to developing the business, investing in new technologies and people to grow and explore new markets. The successful candidate will be joining the business at an exciting time.Working Hours :Monday to Friday. Working hours typically 8am – 4pm or 9am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
An established education services provider is seeking an experienced Contract Manager to take ownership of a portfolio of accounts delivering alternative education to children who need it most. This is a role for someone who understands education from the inside out and wants their commercial and account management skills to translate directly into better outcomes for vulnerable learners.The organisation works hand-in-hand with Local Authorities to provide inclusive, high-quality tuition, with a clear mission to close the inequality gap in education. As Contract Manager, you will sit at the centre of every account, keeping parents, tutors, schools and Local Authorities aligned and focused on each learner's success.This is a predominantly office based position in Hertfordshire, working within a small, fast-paced and mission-driven team.Reporting Line and HoursReports to: Contracts DirectorHours: Full time, 37.5 hours per weekLocation: Office-based, HertfordshireAbout the RoleThe Contract Manager oversees the full lifecycle of learner experiences while ensuring each contract remains profitable. You will act as the key liaison across all stakeholders, delivering a consistent, joined-up service that keeps everyone informed and working toward the same goal. Your work will shape real outcomes for children in alternative education by ensuring the right support reaches the right learner at the right time.Here's what you'll be doing:Owning and managing the P&L for assigned contracts to ensure profitability and long-term valueBuilding and maintaining strong relationships with Local Authorities, schools, parents and tutors, acting as the main point of contact for your accountsLeading planning, review, medical and safeguarding meetings with account contacts as requiredEnsuring monthly KPIs are consistently met and exceeded across all contractsSourcing, assessing and allocating the most suitable tutors for each contract, then supporting them with lesson planning, feedback and performance reviewsProducing monthly performance reports and comprehensive written reports for Local AuthoritiesMaintaining accurate records and ensuring all documentation is compliant with company and Local Authority requirementsPreparing mini-bids, independently or alongside Bid Writers, to win new business and grow the portfolioSupporting compliance with safeguarding, data protection and regulatory requirements at all timesHere are the skills you'll need:This role requires a genuine education background. You must understand how education works in practice, ideally within the UK schools, tuition, SEN or alternative provision landscape. Candidates without direct education sector experience will not be suitable for this position.Beyond that, you will bring:Proven experience in contract or account management, ideally within education or the public sectorA strong working understanding of how education is delivered, funded and coordinated, and the needs of vulnerable and alternative-provision learnersCommercial acumen with hands-on experience managing budgets, P&L and KPIsExcellent interpersonal, stakeholder management and communication skillsStrong organisational and multitasking ability, with sharp attention to detailThe ability to write professional reports and bid proposalsExcellent IT skillsDesirable: direct experience working with Local Authorities or education-based services, knowledge of safeguarding procedures and education regulations, and previous experience managing or supporting tutors and educators.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.SafeguardingThis organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check and declare any relevant convictions, cautions, reprimands or final warnings in line with current guidance. A criminal record will not necessarily bar candidates from employment; any decision will depend on the nature of the role and the circumstances of the offence.Key perks and benefits:Salary of £32,000 plus bonus32 days holiday including bank holidays, rising annually to a cap of 35 daysCompany pension schemeFree local gym membership after three monthsThe chance to do commercially meaningful work that genuinely improves children's livesWhy This Career MattersAlternative and inclusive education is one of the most vital and fast-growing areas of the sector, with Local Authorities increasingly reliant on trusted specialist providers to support learners who fall outside mainstream settings. A Contract Manager who combines commercial discipline with a real understanding of education is exceptionally well placed for long-term career growth, whether progressing into senior contract leadership, operations or business development. This is a career where every account you manage translates into tangible impact for children who need it most.This organisation is an equal opportunity employer, committed to diversity and inclusion, and to building a workforce where every individual can thrive.Brought to you by The Opportunity Hub UK, connecting talented professionals with roles that make a genuine difference.....Read more...
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Parts Advisor / Parts Controller to join their busy site in the Maidenhead area.
Bodyshop Parts Advisor / Parts Controller job role:
- You will be responsible for the management of the Bodyshop Parts department
- Maintaining and operating an efficient and profitable parts operation
- Motivate and develop the Parts Department ensuring excellent customer service is delivered to customers by phone, online, and face to face
- Work with other Heads of Departments to develop business strategy
- Source additional parts from outside the Dealership using the appropriate search methods
Requirements for Bodyshop Parts Advisor / Parts Controller:
- Strong background within the Parts Department having managed a team in a previous role
- The ideal Parts Manager must have excellent interpersonal and communication skills together with a friendly and approachable manner
- You will be computer literate and have worked with some form of parts software/platform.
If you are interested in finding out more get in contact with Piam on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
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Business Development Representative (Remote) - Philippines Location: Philippines (Remote) Salary: ?90,000 - ?135,000 per month DOE About the Opportunity The Opportunity Hub is recruiting for a fast-growing AI consultancy helping ambitious technology companies build and deploy AI solutions across healthcare, financial services, legal, and other regulated sectors. Following rapid growth and increasing demand, the business is looking for a Business Development Representative to take ownership of qualified opportunities, manage the sales pipeline, and help convert interest into revenue. This is not a traditional cold-calling role. The business already generates a strong flow of inbound leads and maintains a substantial database of qualified prospects. Your focus will be on qualification, pipeline management, relationship building, and helping move opportunities through the sales process. Core ResponsibilitiesManage and maintain the sales pipeline and CRM.Qualify inbound leads and assess commercial opportunities.Re-engage existing prospects and nurture high-value accounts.Work closely with technical and leadership teams to progress opportunities.Maintain accurate CRM records and reporting.Identify cross-sell and upsell opportunities within existing relationships.Develop a strong understanding of AI solutions and services.Help improve lead qualification and sales processes.Essential Requirements2+ years' experience in Business Development, Sales Development, Account Management, Lead Generation, or a similar commercial role.Strong CRM management experience, ideally HubSpot.Excellent communication and relationship-building skills.Experience qualifying leads and managing opportunities through the sales cycle.Strong organisational skills and attention to detail.Ability to work independently and manage competing priorities.Interest in AI, technology, SaaS, or digital transformation solutions.DesirableExperience selling SaaS, cloud, AI, software, or technology services.Familiarity with HubSpot, Clay, Lusha, Apollo, LinkedIn Sales Navigator, or similar tools.Experience working with international clients and stakeholders.Exposure to consultative or solution-based sales environments.What's on OfferCompetitive salary of ?90,000 - ?135,000 per month depending on experience.Fully remote working arrangement.Structured onboarding and training.Access to advanced AI-powered sales and business development tools.Direct exposure to senior leadership and strategic projects.Genuine ownership and autonomy from day one.Opportunity to work at the forefront of AI adoption and innovation.Work EnvironmentCollaborative international team.Fast-paced, high-growth technology business.Results-focused culture with significant ownership and responsibility.Access to modern sales and AI technology stacks.Continuous learning and professional development opportunities.Career Development This role offers a clear pathway into senior commercial and revenue leadership positions, including:Business Development ConsultantSenior Business Development ManagerHead of SalesHead of PartnershipsChief Revenue OfficerThe business rewards performance, initiative, and ownership, creating opportunities for accelerated career progression. This exciting Business Development Representative opportunity is presented by The Opportunity Hub, connecting talented professionals with some of the world's most innovative and fast-growing technology businesses.....Read more...
Multi-Site Manager – Premium Casual DiningLondon Up to £100,000 This is one of those opportunities that doesn't come around very often.I'm working with a restaurant business looking for an exceptional operator to oversee a small portfolio of flagship restaurants. These are serious businesses with huge turnovers, large teams and plenty of moving parts, so this is not a stepping stone for someone without genuine volume experience.I'm looking for someone who has already proven themselves running complex, high-volume restaurants and is now ready to broaden their remit across multiple sites.You'll be the person developing senior leaders, driving standards, improving commercial performance and making sure every site consistently delivers at the highest level. You'll need to be equally comfortable talking numbers in the boardroom as you are walking the floor with your teams.The culture is everything here. They want someone who genuinely loves developing people, creates high-performing teams and leads with energy and authenticity.You'll have:
Experience leading high-volume restaurant operations.Managed large teams through senior management structures.Strong commercial and financial understanding.A passion for coaching, mentoring and developing people.Incredible attention to detail and consistently high standards.The ambition to grow with a business that has exciting plans ahead.
Get in touch: Kate@corecruitment.com....Read more...
Answer and direct telephone calls professionally
Greet visitors and provide general assistance
Manage incoming and outgoing mail, emails, and deliveries
Perform data entry and maintain accurate records and filing systems
Assist with document preparation, photocopying, scanning, and printing
Schedule meetings and maintain calendars
Order and monitor office supplies
Support staff with administrative tasks and projects
Maintain confidentiality of company information
Learn and follow company policies, procedures, and health and safety requirements
Support the EA & Office Manager with monthly meetings with Kitt
Take responsibility for the inventory of catering supplies and catering for internal meetings
Assist with arrangements for company events
Training:
Level 3 Business Administrator Apprenticeship - (Standard).Skills, Knowledge and Behaviours
You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL)
Training Outcome:
Depending on the Business needs a full time position can be offered Administration/ Office /PA
Employer Description:Kao Data leads the industry, pioneering the development and operation of data centres engineered for AI and advanced computing. With a hyperscale-inspired and industrial scale platform, we provide our customers with a secure, scalable, and sustainable home for theirWorking Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Positive attitude....Read more...
Answering customer calls, liaising with service partners for queries in an efficient and timely manner
Ensuring the delivery of a quality customer experience on each communication
Communicating with suppliers to give our customer relevant updates and information
Understanding the customer's needs and requirements and adapting an appropriate approach accordingly
Responding to all calls and emails in a timely manner and to a high standard
Booking on jobs
Assisting customers with the company website
Liaising with drivers
Giving support to the Manager and sales staff as needed
Be proactive under pressure, show initiative in finding solutions for customers
Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do
Assisting with warehouse / fulfilment pick and pack orders
Training:
Remote Learning
6 hours off the job training delivered by Starting Off
Training Outcome:Full time position on successful completion of the apprenticeship.Employer Description:My client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Main Duties to include , but not limited to:
Control of goods in and out of store areas- recording the movement of goods.
Perform stock takes.
Inventory reconciliation using our in house system.
Liaise with the purchasing manager, maintaining the correct stock levels through correct data inputting.
Training:
On-the-job training will be given at the employers workplace .
Off-the-job training and mentoring at the employers workplace.
Induction/ onboarding day at NWSLC.
On line delivery via NWSLC , 4 hours every 5 weeks.
Skills development site visits , every 6 weeks.
Training Outcome:
Potential to progress within the company, either in the Purchasing Department or Production Area of the business.
Employer Description:
An exciting and growing business producing innovative and quality signage, graphic and display products.
Working as part of our small Purchasing Department, the apprentice will control the movement of goods in and out of our store rooms, as well as completing regular stock takes.
As part of this role, the apprentice will perform various administrative tasks, to include data entry and requesting stock orders, together with manual handling activities throughout the various manufacturing departments.
Working Hours :Monday, Tuesday, Thursday & Friday 7.30am – 3.45pm Wednesday 7.30am – 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
An opportunity has arisen for an Accounts Senior / Semi Senior Accountant to join a well-established accountancy and business advisory firm providing accountancy, tax, audit, payroll, business advisory and wealth management services to businesses and individuals.
As an Accounts Senior / Semi Senior Accountant, you will be responsible for managing accounts preparation across a varied client portfolio, delivering accurate work while maintaining strong client relationships and meeting deadlines.
This full-time permanent role offers a salary of up to £36,000 and benefits.
What we are looking for
* Previously worked as an Accounts Senior, Semi Senior Accountant, Accounts Semi Senior, Practice Accountant, Senior Accountant, Accountant or in a similar role.
* Prior accountancy practice experience is essential
* Have experience using Xero.
* Strong experience preparing accounts for micro and small entities.
* AAT Level 4 qualification or part-qualified ACA/ACCA.
* Strong written and verbal communication skills.
Whats on offer
* Competitive salary
* Four-day working week with flexible hours.
* Generous annual leave entitlement plus bank holidays.
* Additional holiday entitlement based on length of service.
* Birthday day off.
* Bereavement leave
* Referral programme
* Sick pay
* Professional subscription costs covered.
* Paid time to volunteer for causes that matter to you.
* Company pension and enhanced family leave.
* Cycle to work scheme.
* Health and wellbeing initiatives.
* Team development activities and company events.
* Flexible and agile working arrangements, subject to the ability to work independently and manager approval.
This is a great opportunity for an Accounts Senior / Semi Senior Accountant ready to take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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What You'll Be Doing:
Support general office administration and correspondence
Assist with maintaining accurate records across CRM and internal trackers
Support recruitment admin (scheduling, candidate correspondence)
Help maintain compliance documentation and filing
Assist with invoice tracking and basic operational reporting
Support the Operations Manager on ad hoc projects and internal systems work
What You'll Learn
Core business administration skills across a live commercial operation
Use of CRM, task management, and internal systems tools
Compliance and documentation standards
How operations supports sales, marketing, and leadership day to day
What We're Looking For:
Highly organised, with strong attention to detail
Comfortable managing multiple tasks and priorities
Professional, discreet, and reliable — this role touches sensitive information
Keen to build a broad operational skillset, not just a single specialism
Training Outcome:Strong performers move into a permanent Operations or Business Support role, with visibility across the whole business.Employer Description:Renowned Homes is a London-based new homes consultancy. We don't list developments, we move them. Rather than operating as a traditional estate agency, we work as an embedded sales partner to developers, taking ownership of pricing, positioning, demand generation, and sales execution from launch through to completion.
We've sold over £80M in new homes, work with developers including Berkeley Group, Ballymore, Barratt, Hill Group, London Square and Fairview, and our founder was recognised in UK Parliament as Under 30's Entrepreneur of the Year in 2025. It's a lean, high-performance, founder-led team — apprentices here get real responsibility from day one, not just admin supportWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Working closely with the wider team, you'll support a range of administrative and organisational tasks, helping to ensure the smooth running of the office.
This varied role may include:
Managing emails, telephone enquiries and visitor communications
Maintaining accurate records, databases and filing systems
Supporting diary management and meeting administration
Preparing documents, letters, reports and correspondence
Updating spreadsheets and organisational systems
Supporting compliance and data management processes
Assisting with the organisation of events, activities and community initiatives
Liaising with colleagues, volunteers, service users and external stakeholders
Handling incoming and outgoing post
Ordering office supplies and maintaining stock levels
Supporting managers with general administrative tasks and projects
Providing excellent customer service and professional communication at all times
This role is across all departments of the business and will include some accounts administration.Training:Next Level will work closely with you throughout your apprenticeship programme.
Fortnightly online workshops
Dedicated 1-2-1 tutor support
Regular progress reviews with your tutor and manager
Functional Skills support in Maths and English, if required
Ongoing workplace coaching and development
Training Outcome:Upon completion, a Business Administration apprenticeship can open the door to a wide range of career opportunities across different sectors. Following successful completion, there is the potential to progress onto full time employment within the company.Employer Description:The Motor Company is a family established and run business based in Taunton, Somerset. It is predominantly a car dealership selling new and used cars, parts and repairs to vehicles and has a strong reputation in the area having been there since 1986.Working Hours :Monday to Friday 9am to 5.30 with 30 minutes for lunch
37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Professionalism....Read more...
To undertake a Level 3 Business Administrator Apprenticeship whilst providing administrative and operational support to the Trust's Central Business Services Team. The postholder will gain practical experience across a range of business functions, helping to ensure the effective delivery of services that support the Trust, its schools, staff, pupils and stakeholders.
Administrative Support
Provide high-quality administrative support to the Central Business Services team.
Prepare, format and distribute correspondence, reports, presentations and other documents.
Maintain accurate electronic and paper-based filing systems.
Input, update and maintain data across Trust systems and databases.
Customer Service
Act as a professional first point of contact for enquiries.
Maintain positive and professional relationships with stakeholders.
Business Operations Support
Assist with Trust-wide projects and initiatives.
Support records relating to procurement, HR, finance, estates and governance.
Process invoices for payment.
Information Management
Handle information securely and in accordance with GDPR.
Produce accurate records and reports.
Apprenticeship Responsibilities
Complete coursework, assessments and training.
Maintain apprenticeship evidence and portfolio.
General Responsibilities
Promote the values of the Trust.
Undertake duties commensurate with the role.
Safeguarding
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check will be required.Training:Apprenticeship Details – 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) qualification (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of apprenticeship. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector. Employer Description:The GLA welcomes apprentices who demonstrate a positive attitude, a commitment to learning and a desire to develop professional skills within a supportive and collaborative environment. The Trust shares responsibility with each apprentice for their learning, development and successful completion of the Level 3 Business Administrator Apprenticeship. The Business Administrator Apprentice will make a valuable contribution to the work of the Central Business Services team and the wider Trust. Through practical experience and structured training, the apprentice will support the efficient delivery of central services that enable schools and staff to provide the best possible outcomes for pupils. The apprentice will gain experience across a range of business functions and will be supported by their line manager and colleagues throughout the apprenticeship programme. The role provides opportunities to develop administrative, organisational, communication and customer service skills while building an understanding of how a Multi Academy Trust operates.Working Hours :Monday - Thursday, 8.00am - 4:00pm. Friday, 8.00am - 3:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
An exciting new job opportunity has arisen for a committed Home Manager to work in an exceptional nursing home service based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providers
This service provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting
**To be considered for this position you must be qualified as an RMN or RNLD Nurse with a valid NMC Pin and experience managing in a similar service**
As the Home Manager your key responsibilities include:
Provide clinical leadership and oversee high-quality care for individuals with learning disabilities, autism, and complex mental health needs.
Lead, support and supervise staff, ensuring effective training, performance management, and rota planning
Develop and maintain personalised care and behaviour support plans, ensuring a person-centred, therapeutic approach
Ensure compliance with CQC standards, safeguarding protocols, and regulatory frameworks (MCA, DoLS)
Manage incidents and behaviours that challenge, promoting de-escalation and positive behaviour support strategies
Work collaboratively with families, MDTs, commissioners and external professionals to ensure the best outcomes for residents
Oversee day-to-day service operations, including budgets, audits, medication management, and quality assurance
The following skills and experience would be preferred and beneficial for the role:
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/ internal as well as external professionals/ families and visitors
Create strong links with the local community
A proven track record of marketing and business skills within the private care sector/ running a commercially successful/ good or outstanding rated care home
Experience working in a Learning Disability home with complex, high needs and challenging behaviour
The successful Home Manager will receive an excellent salary of £50,000 - £55,000 per annum. This exciting position is a permanent full time for 40 hours from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
25 days annual leave plus bank holidays entitlement
Company Pension Scheme
Reference ID: 4099
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Home Manager to work in an exceptional nursing home service based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providers
This service provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting
**To be considered for this position you must be qualified as an RMN or RNLD Nurse with a valid NMC Pin and experience managing in a similar service**
As the Home Manager your key responsibilities include:
Provide clinical leadership and oversee high-quality care for individuals with learning disabilities, autism, and complex mental health needs.
Lead, support and supervise staff, ensuring effective training, performance management, and rota planning
Develop and maintain personalised care and behaviour support plans, ensuring a person-centred, therapeutic approach
Ensure compliance with CQC standards, safeguarding protocols, and regulatory frameworks (MCA, DoLS)
Manage incidents and behaviours that challenge, promoting de-escalation and positive behaviour support strategies
Work collaboratively with families, MDTs, commissioners and external professionals to ensure the best outcomes for residents
Oversee day-to-day service operations, including budgets, audits, medication management, and quality assurance
The following skills and experience would be preferred and beneficial for the role:
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/ internal as well as external professionals/ families and visitors
Create strong links with the local community
A proven track record of marketing and business skills within the private care sector/ running a commercially successful/ good or outstanding rated care home
Experience working in a Learning Disability home with complex, high needs and challenging behaviour
The successful Home Manager will receive an excellent salary of £50,000 - £55,000 per annum. This exciting position is a permanent full time for 40 hours from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
25 days annual leave plus bank holidays entitlement
Company Pension Scheme
Reference ID: 4099
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An exciting new job opportunity has arisen for a committed Home Manager to work in an exceptional nursing home service based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providers
This service provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting
**To be considered for this position you must be qualified as an RMN or RNLD Nurse with a valid NMC Pin and experience managing in a similar service**
As the Home Manager your key responsibilities include:
Provide clinical leadership and oversee high-quality care for individuals with learning disabilities, autism, and complex mental health needs.
Lead, support and supervise staff, ensuring effective training, performance management, and rota planning
Develop and maintain personalised care and behaviour support plans, ensuring a person-centred, therapeutic approach
Ensure compliance with CQC standards, safeguarding protocols, and regulatory frameworks (MCA, DoLS)
Manage incidents and behaviours that challenge, promoting de-escalation and positive behaviour support strategies
Work collaboratively with families, MDTs, commissioners and external professionals to ensure the best outcomes for residents
Oversee day-to-day service operations, including budgets, audits, medication management, and quality assurance
The following skills and experience would be preferred and beneficial for the role:
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/ internal as well as external professionals/ families and visitors
Create strong links with the local community
A proven track record of marketing and business skills within the private care sector/ running a commercially successful/ good or outstanding rated care home
Experience working in a Learning Disability home with complex, high needs and challenging behaviour
The successful Home Manager will receive an excellent salary of £50,000 - £55,000 per annum. This exciting position is a permanent full time for 40 hours from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
25 days annual leave plus bank holidays entitlement
Company Pension Scheme
Reference ID: 4099
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
Senior Brand & Marketing Manager – London £70/75k Salary: £70,000–£75,000 + BonusLocation: LondonMy client is looking for someone who has worked across different restaurant and food-led businesses in London and wants to join a fast-growing, exciting group. This is a people-first business that is making a real impact across the London hospitality scene, with ambitious plans for growth and new openings.An exciting opportunity has arisen for a Senior Brand Manager to join a growing and highly entrepreneurial hospitality group with a collection of distinctive food and restaurant concepts across London. This is a role for someone who genuinely gets food, drink and hospitality and understands that great brands are built through how they look, how they sound and how customers experience them. The two brands are still evolving, so this is not a role where you are simply handed a brand book and asked to follow it.The Senior Brand & Marketing Manager Role
Lead the development and evolution of a number of exciting hospitality and restaurant brandsShape how the brands show up, communicate and connect with customersDevelop brand positioning, tone of voice and communications strategiesWork closely with founders and senior leadership to bring new concepts to lifeSupport new restaurant concepts and openingsWork with PR, creative, paid media and external agency partnersOversee marketing activity across the restaurant portfolioIdentify opportunities for partnerships, collaborations and activationsManage and coach a more junior marketing resourceStay close to what is happening across food, drink, hospitality and culture
About You
Experience in a senior brand or marketing role within hospitality, restaurants, food, drink or lifestyle.A genuine passion for food, drink and the hospitality sector.Strong understanding of brand positioning, tone of voice and creative development.Excellent communication and relationship-building skills.Experience working with PR, creative and paid media agencies.Experience managing or coaching a junior team member.Good digital marketing understanding; broader digital experience would be a bonus.Strong social media and brand-building instincts.
Why this role….A chance to build and shape exciting food and hospitality brands, influence new concepts and openings, and work with a growing entrepreneurial team. A great role for someone passionate about food, restaurants and brand building.If you’re keen to discuss the details further, please apply today or send your CV to Stuart Hills or call 0207 790 2666.....Read more...
JOB DESCRIPTION
Job Title: Associate Product Manager - Small Project Paints
Location: Vernon Hills, IL
Department: Product
Reports To: Megan Newton, Director of Product Management
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both DIY and Professionals. We offer a wide range of products including decorative fashion paints and finishes, durable industrial, roof repair and flooring coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
Are you ready to roll up your sleeves and make an impact? At Rust-Oleum, we don't just make paint-we create solutions that transform spaces, spark creativity, and empower DIYers and pros alike. As an Associate Product Manager in our Small Project Paints segment, you'll be at the heart of innovation and growth, helping to shape the future of one of our most dynamic and fast-moving product categories.
In this role, you'll be both a strategic partner and a hands-on doer. You'll support the product management team with critical day-to-day operations, while also owning and driving your own projects from concept to shelf. Whether it's launching a new color line, analyzing market trends, or collaborating with cross-functional teams on packaging updates, your work will directly influence how our products show up in the world.
Responsibilities:
Support the product management team as well as lead your own projects; including product enhancements, competitive research, and go-to-market initiatives.
Assist in managing the product lifecycle-from ideation and development to launch and post-launch analysis.
Driving new product development activities and collaborate with cross-functional teams to bring new ideas to life.
Strategize, design, develop, launch, and support product campaigns.
Work with our Creative department to create visually appealing interfaces.
Participate in market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends. Analyze and leverage data and insights to develop and formulate product recommendations.
Evaluate new product opportunities through the stage-gate process, from ideation and concept development through market launch.
Manage product portfolio to develop and promote new products and optimize and grow existing product lines.
Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned.
Ensuring profitability within the assigned market segments, including supporting the product commercialization process
Define and develop product positioning, feature specifications, unique selling proposition and pricing strategies.
Travel is approximately 5% annually for customer presentations, trade shows, etc.
Qualifications:
Bachelor's degree in business, marketing, or related field. This is an entry level role.
3+ years of relevant Brand or Product experience (consumer packaged goods preferred).
Exhibit understanding of the product commercialization process, stage-gate governance and documentation and information sharing needs and protocols.
Exhibit understanding of retail, independent paint/hardware, and distribution business models.
Team player who will work well on cross-functional teams including Operations, Finance, Sales, Research & Development, Insights, etc.
Experience using Power BI and other reporting tools to analyze data, track performance, and communicate actionable insights.
Self-starter looking to grow their career and further the business.
Exceptional communication, organization, prioritization, presentation and interpersonal skills.
Passionate problem solver and creative thinker, with ability to learn quickly and work in a fast-paced environment.
Analytic and strategic thinking skills, with ability to digest complex information.Salary Range: $75,000-$95,000 (bonus eligible)
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
Apprentice Shipping & Export Assistant
Full training will be provided throughout the apprenticeship.
Key Responsibilities:
Export Administration & Shipping
Assist in preparing packing lists, including carton contents, weights, dimensions, and volumes
Receive, unpack, and check incoming goods to ensure they match purchase orders and customer requirements
Assist with packing and repacking of goods for UK and export shipments
Ensure products are correctly labelled and marked for shipments
Arrange the dispatch of goods and ensure all relevant documentation accompanies shipments
Coordinate the collection of goods from suppliers or arrange collections through freight forwarders under the guidance of your line manager
Prepare samples to be sent to customers
Documentation
Learn to prepare and process export documentation, including:
Commercial invoices
Packing lists
Certificates of origin
Bills of lading
Airway bills
Assist in checking shipping documents for accuracy before dispatch
Support your line manager in the preparation of documents required under letter of credit
Maintain accurate records of all shipping and export activities
Order Processing & Supplier Liaison
Check purchase orders and supplier acknowledgements for accuracy
Enter and update order information within the company’s management systems
Taking orders over the phone and processing them
Liaise with suppliers, customers, freight forwarders, and overseas agents to ensure orders progress smoothly
Assist with monitoring delivery schedules and shipment status
Verify supplier invoices and ensure documentation is correctly filed
Administration & Filing
Maintain electronic and physical filing systems, ensuring documents are stored accurately and promptly
Upload and index emails, correspondence, and supporting documents within the company document management system
Assist with organising incoming and outgoing post and courier shipments
Ensure records are kept up to date and comply with company procedures
Customer & Business Support
Communicate professionally with customers, suppliers, and partners via email and telephone
Assist in obtaining freight quotations and providing shipping information to customers
Welcome visitors to the office and assist with basic hospitality arrangements
Skills and Qualities
Organised and detail-oriented
Eager to learn and develop new skills
Confident communicating with a variety of people
Comfortable using Microsoft Office applications and learning new software systems
Able to manage multiple tasks and priorities
Reliable, professional, and committed to delivering high standards of work
Interested in international trade, logistics, or business administration
Training and Development
Throughout the apprenticeship, you will receive training in:
International shipping and export procedures
Documentation and customs requirements
Customer service and business communication
Supply chain and logistics operations
Business administration systems and software
Compliance and quality procedures
Training:Throughout your apprenticeship, you'll benefit from tailored in-house training, working alongside experienced members of our team. You'll gain practical experience in all aspects of the role, learning industry processes as well as specific knowledge while building valuable administrative, communication and organisational skills.Training Outcome:We are looking to invest in someone for the long term. Upon successful completion of the apprenticeship, you'll have the opportunity to become a permanent member of our team, continuing to develop your skills and experience.Employer Description:Conjoint Export Services is an established international trading company with over 60 years of experience in global export and supply. We work with customers and suppliers worldwide, providing industrial products and reliable service across a range of industries. As a close-knit team, we offer a supportive environment where employees can learn, develop and make a real impact.Working Hours :Monday to Friday, 09.00 to 17.30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Customer Experience Manager
The Company
Our client is a well established life insurance provider with a proud history of protecting Australians and their families. With a strong focus on purpose, innovation and community impact, they are committed to helping customers live with more choice, confidence and security, no matter what happens.
The Opportunity
An exciting opportunity has arisen for a Customer Experience Manager to join a collaborative Customer Propositions team. This role is all about exploration and direction setting, shaping how the business improves experiences at the moments that matter most to customers. You will map opportunities, build the case for change and secure stakeholder buy-in, before handing over a clear, well supported plan for others to bring to life.
Key Accountabilities
Explore and map the end to end customer lifecycle to identify where clarity, simplification and proposition renewal will have the greatest impact
Investigate opportunities to modernise ageing customer propositions and bring fresh thinking to how their value is communicated
Shape the direction for key customer journeys, including new applications, onboarding, anniversary and payments, identifying where friction can be reduced
Build compelling recommendations and business cases that clearly link proposed changes to improved customer outcomes
Partner with stakeholders across product, legal, compliance, risk and digital teams to test thinking, surface trade offs and gain approval for recommended direction
Translate strategic direction into clear plans and briefs, setting up a smooth handover for delivery teams to execute
Ideal Experience
Background in customer communications, campaigns or customer experience within a regulated industry
Strong understanding of customer journey mapping and experience design principles
Ability to simplify complex information and build a compelling, well evidenced case for change
Confident stakeholder management skills, with the ability to bring diverse teams along the journey and resolve competing priorities
Comfortable balancing regulatory considerations with customer engagement objectives
Why Apply
Play a lead role in shaping customer experience strategy for a well known, purpose driven organisation
Enjoy a strategic, exploratory scope, without being tied down in implementation detail
Join a collaborative team that values fresh thinking, clarity and getting the direction right
To have a confidential chat, please contact Jarryd at jbarker@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
This is an excellent opportunity for an enthusiastic, conscientious candidate to join our experienced growing team in a fast paced, high energy environment always working to meet customers' requirements. Working alongside our Sales Manager you will be trained and mentored to provide support to the sales team ensuring customer satisfaction. There is a clear career progression plan for the successful candidate to become a sales estimator once their apprenticeship has been completed.
The successful candidate will be trained in all aspects of Business-to-Business internal sales, communication skills, order processing and administration. Understanding our products and services is key to this person's success and the company will be providing ongoing training and support in the products we manufacture and sell.
This is a fantastic opportunity for the right candidate to build a successful career in sales.
In the role of a Sales Apprentice, you will report to the Sales Director/Manager, providing internal support to the sales team and ensuring customer satisfaction. Using up to date software you will be trained in all aspects of internal sales, order processing and administration.
As a Sales Estimator Apprentice you will be responsible for:
Processing new enquiries & making sure that they are recorded on the quotation list
React to customer enquiries via telephone & email
Job costing - understanding & analysis
Use & understand the quality management procedures (QMP)
Send out quotes based on customers enquiries
Update the quotation list once the quote has been sent
Understand the product & know when to use standard sections and when to use bespoke
Improve & update documents as required
Liaise with customers for any additional information that is required for the quote
Make sure that procedures are followed so that if it becomes an order any changes to the original enquiry are recorded in Notes to contract
Make sure to create a new revision of the quote if it needs to be re-quoted
Use standard products and previous jobs to get an estimate of the materials & hours needed
Follow up on quotes
Processing new purchase orders as and when required
Training:This qualification is Level 3 Customer Service Specialist apprenticeship.
The apprentice would be required to attend the training centre for a two days a week over 5-weeks for off the job training. This will be at In-Comm Training Services Limited in Aldridge, Walsall, WS9 8UG. After this, an assessor will visit the apprentice at the company one day per month for the 15-month duration of the training.Training Outcome:This is a fantastic opportunity for the right candidate to build a successful career in sales.Employer Description:Adams Enclosures is an established innovative, fast growing manufacturing company based in Brownhills in the West Midlands. We are a leading sheet metal enclosure manufacturer, supporting the UK's electrical industryWorking Hours :7.30am to 4.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Engineering Drawings....Read more...
Respond to telephone and email enquiries from consumers and organisations regarding our services, providing clear and professional support.
Assist with the handling and administration of consumer complaints, including logging cases, recording company responses, and monitoring progress.
Prepare and issue emails, and other communications to consumers, licence holders and stakeholders.
Maintain accurate and up-to-date records across Preference Services databases, systems and spreadsheets.
Support the preparation of activity reports and management information as required.
Help monitor the quality and accuracy of Preference Services data, escalating any issues to the Preference Services Manager.
Support the processing and distribution of incoming and outgoing mail and other administrative tasks.
Work with external suppliers and service partners to support the effective operation of the Preference Services.
Ensure all work is carried out in accordance with relevant legislation, including the Data Protection Act 2018, UK GDPR, and the Privacy and Electronic Communications Regulations (PECR).
Adhere to organisational policies and procedures, including health and safety requirements.
Training:
Training will be delivered remotely by JGA Group and is typically completed over 15 months (12 months training + 3 months assessment), combining online learning, monthly full-day seminars, 1:1 skills coaching, and workplace-based development activities.
Throughout the programme, you'll receive dedicated support from a specialist Tutor, Coach, Progress Advisor, and your line manager, working towards achievement of the Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:At the end of the apprenticeship it is expected the individual will continue in the role, but take on some additional responsibilities. Employer Description:The Data & Marketing Association (DMA) is the UK’s leading trade association for today’s progressive data driven marketers. We unite agencies, brands and marketing service providers (MSPs) to raise the standard of what marketing can be.
Our vision is to create a marketing industry that is more effective, more trusted, more human and more customer.
Our mission is to empower all marketers to do data right.
Our purpose is to set, teach and promote the standard for responsible, results-driven marketing.
The DMA’s preference services build trust and transparency with customers by providing individuals with control over how their data is used in the mail, telephone and fax channels. By offering individuals choice and control over their data, the preference services protect the industry from onerous legislation and build trust between customers and responsible marketers.
The DMA is the only business organisation in the UK with a consumer protection division, reinforcing the customer first principles enshrined in the DMA Code. Adherence to the preference services is a requirement of the DMA Code and in the case of TPS it is a legal requirement.Working Hours :Monday to Friday 9-5.30 with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
