Sales Administrator - Brighouse - £7.55 per hour - Full-time apprenticeship - Apply Now.Location: BrighouseWorking Hours: Monday to Friday - 09:00 to 17:00 Pay Rate: £7.55 p/hAbout the Role Are you reliable, hardworking, and ready to join a fast-paced environment where every day is different? We’re looking for Sales Administrators to join our team. You don’t need previous experience – just the right attitude, a willingness to learn, and a team-player mindset. If you’re ready to be part of a supportive workplace that values people from all walks of life, we’d love to hear from you!Whilst learning on the job, you will be completing a Level 3 Business Administration Apprenticeship. What You’ll Be DoingHandling inbound telephone calls as the first point of contactOnline geographical mapping across the UKMaking sales callsMaking outbound calls and interviewing candidatesLiaising with clients and candidatesOrganising site toursAssisting senior management with multiple requests that range from collating reports to making brews!Maintaining a tidy working environmentAny ad hoc requestsThis is a very varied role, and will give you a superb foundation for working in the logistics recruitment sector. What We’re Looking For We welcome applications from people with different backgrounds and experiences. You don’t need specific qualifications or previous experience – if you’re dependable and eager to get stuck in, you’re halfway there. You should be:A team player who communicates wellFlexible and able to follow instructionsPunctual, with a good work ethicConfident using a computer – Microsoft Excel and Outlook (& other internal systems – training to be provided where required)Polite but confident on the telephone, and have strong communication skills (both verbally and orally)Outgoing, and be able to work on your own, or as part of a highly charged teamAble understand the importance of working to deadlines and being able to communicate to people when you may not get something finished in timeWhat You’ll Get in ReturnWeekly payOn-the-job training and development28 days holiday a year (including Bank Hols)Extra day off each year for your birthday!Breakout area for lunchtimes – includes a pool table & a dart boardFree onsite car parkingGood transport links to Bradford, Halifax and HuddersfieldBrighouse town centre within walking distanceCareer development opportunities for the right personReal opportunity for a full-time role at the end of your apprenticeshipSound Like A Great Opportunity? Apply now for a call back from our team, and to book yourself an interview.....Read more...
Compliance Administrator - Fenchurch Street, London - £18 -£22 p/h Are you an experienced Compliance Coordinator ? Do you have a background within Facilities Management? If so we'd love to hear from you! CBW is excited to offer an opportunity for a Compliance Coordinator to join a leading Facilities Management team on one of their flagship contracts. In this role, you will play a crucial part in working closely with the facility managers to maintain high standards across their facilities by overseeing compliance with safety protocols, regulatory requirements, and contractual obligations. Hours/details Monday - Friday 8am - 5pmTemporary position (6 -8 weeks)£18 - £22p/h (depending on experience)Must have experience within a Compliance role for the Facilities Management industry Key responsibilitiesLead the induction, learning and permit processes as part of a small team based within the Permit Office.Review Contractor RAMS for approval in advance of works.Visit work sites to assess work for compliance to site and business policy.Ensure correct Permit to Work implemented.Record and Monitor Electrical and Mechanical Isolations to ensure the applicable documentation is in place and correctly recorded.Compile and maintain safety files and other related relevant files.Ensure compliance documentation is in place, accurate and appropriately filed to assist with internal and external auditing.Report on sub-contractor performance where repetitive matters of safety are not being addressed according to requirements.SHE Committee Meetings - plan, schedule and review. Attend Safety and Compliance meetings on behalf of the departmentCoordinate and participate in the investigation of incidents, accidents and near misses.Prepare monthly SHE reports, statistics and presentations related to Permit Office performance.Report to the Service Support Manager / Client SHEQ Manager on corrective action taken to close out of NCR reports utilising Company and Client systems to manage.Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.Collate Health and Safety documentation for authorities.Review and update the Health and Safety plan as required.Required to undertake Overtime where works cannot be performed during Normal Working Hours such as during events. Liaise directly with the onsite FM Team and other service partners so that collaborative working relationships are formed.Utilise the clients CAFM system so that accurate information is provided which relates to our service provision.Demonstrate high level Health & Safety knowledge to others, to ensure safe delivery of all work.Be a brand ambassador at all times, maintain the Corporate Identity.RequirementsExcellent analytical skillsExcellent communication skillsExcellent report writing skillsPlanning and organisational skillsHealth and Safety experiencePrevious experience within FM Send your CV to Stacey at CBW Staffing Solutions for more information.....Read more...
Updating and maintaining the company database.
Using suppliers’ systems to update customer information.
Managing and running remote servicing software of customers alarm systems and mailing out customer reports.
Handling Correspondence via post and e-mail.
Interacting with customers and employees, answering phones, directing calls, and managing communication between different departments and management levels.
Assisting with project planning, organisation, and execution.
Building and maintaining positive relationships with customers and colleagues.
Identifying and addressing issues related to office operations, communication, or other administrative tasks.
Suggesting and implementing improvements to office procedures and workflows.
Use of programs such as Word and Excel.
Being flexible and willing to take on a variety of tasks as needed by the business.
Essential Skills
Computer Literacy & Tech Savvy.
Confident use of software such as Microsoft Word and Excel.
Ability to learn and use specialist systems (e.g., supplier platforms, remote alarm servicing software).
Comfortable handling digital databases, spreadsheets, and customer communication tools.
Strong typing, formatting, and data entry accuracy.
Administrative & Organisational Skills.
Excellent attention to detail when updating databases or preparing reports.
Ability to handle correspondence (email/post) professionallyStrong time management to juggle tasks, deadlines, and ad hoc responsibilities.
Capable of supporting project planning and execution.
Communication & Interpersonal Skills.
Clear, polite, and professional phone manner.
Skilled at writing professional emails and letters.
Confident when liaising with internal teams and external customers.
Able to relay messages and coordinate across departments effectively.
Customer Service Orientation.
Friendly, patient, and helpful personality when interacting with customers.
Proactive in resolving queries or escalating issues appropriately.
Able to build and maintain rapport with both customers and colleagues.
Problem-Solving & Initiative.
Keen attention to spotting process inefficiencies and suggesting improvements.
Ability to resolve common office and communication issues independently.
Willing to take initiative and contribute to better workflows.
Flexibility & Adaptability.
Willing to handle a mix of routine and varied tasks,
Comfortable working in a dynamic environment where priorities may shift.
Ideal personal Qualities
Friendly and approachable – someone who customers and colleagues feel comfortable speaking to.
Tech-comfortable – not just "can use a computer" but actively enjoys digital tools.
Reliable and trustworthy – respects confidentiality and follows through on tasks.
Proactive – spots what needs doing and takes action without being told.
Detail-oriented – notices errors, double-checks information, and keeps records accurate.
Team player – happy to pitch in wherever needed and collaborate smoothly.
Positive attitude – remains upbeat and solution-focused, even when things get busy.
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
There will be just one day college attendance required for an Induction/Initial Assessment Day. The course will then be delivered in the workplace only.
Comprehensive training will be provided to ensure the apprentice is fully equipped to carry out all duties effectively.
You don’t need much prior experience — just a great attitude and willingness to learn. We’ll provide all the training you need.Training Outcome:This apprenticeship is designed to be the first step into a long-term career in administration and business support. Once completed, there may be opportunities to move into a permanent Administrative Assistant position within the company, or to take on more responsibility in areas like customer service, office coordination, or operations support.Employer Description:On Call Group is a dynamic, people-focused security company based in Wolverhampton. We provide installation, monitoring, and maintenance of alarms, CCTV, and medical-alert services to more than 20,000 residential and business customers across the UK. Under the leadership of Michael Vry, Lee Hosking, and Mark Bennett, we’ve grown through 15 acquisitions while maintaining a strong culture of customer care and employee development. Our forward-looking ambition includes expanding regionally through further acquisitions, investing in staff training—including technical and customer service—and enhancing our services through modern technology integrations. It’s a great place to work because we genuinely invest in our people, celebrate real-life impact stories (like helping someone in a medical emergency within minutes), and maintain an open, supportive atmosphere.Working Hours :Monday to Friday 9:00am to 5:00pm, 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Computer Literate,Flexibility,Adaptability,Friendly,Approachable,Reliable,Trustworthy....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
A normal day would include:
Registration of new claims
Administration/management of email Inbox
Redaction of documentation
Processing of supplier bank details
Arrangement and coordination of travel
Inbound and outbound post processing
Supporting corporate events
Reception duties
General office housekeeping
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next;
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What are the next steps?
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Full apprenticeship training provided, delivery location and method to be confirmed, working towards an Advanced Level Apprenticeship gaining a Level 3 business administrator qualification
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Protector are one of the fastest growing insurers in the UK. We are a Norwegian based company who expanded into the UK in 2015 and have grown rapidly since then. With such rapid growth comes great opportunity for the right people.
In return , you get the opportunity to work for a company whose DNA is different. Our culture, DNA & Values make us unique. They are at the center of everything we do and guide us in everyday decisions. At Protector, the path to decisions is shorter, the tasks are broader, relationships are closer and there are opportunities development is endless. We drive a motivating, forward-looking and rewarding work environment with knowledge sharing across age and experience boundaries. At Protector, we believe in equal opportunities and are committed to work actively to reflect the diversity in our society. The most important resource we have is our employees with different backgrounds and perspectives.
Protector offers Property, Liability and Fleet insurance products for large and medium-sized companies and for the Public Sector in Norway, Sweden, Denmark, Finland and the UK.
Today, we have over 420 employees and offices in Oslo, Stockholm, Copenhagen, Helsinki, Manchester and London.
Protector began providing insurance on 1 January 2004. Since then, the company has demonstrated rapid growth and development, and is today among the medium-sized enterprises on the Oslo Stock Exchange. Our goal is to continue the strong growth. We are the challenger in the insurance market, and we endeavour to maintain this role through our cost management and selective distribution strategy.
From the launch of Protector in Norway in 2004, we have subsequently expanded and opened offices in Sweden in 2011, in Denmark in 2012, and in Finland and the United Kingdom in 2015.
We deliver non-Marine insurance products to the Commercial and Public Sectors in all our territories. The Protector’s business model is the same for all the countries we operate in, although we only sell Change of Ownership insurance in Norway.
Much of our future growth will come from markets outside Norway.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Time management skills,Flexible,Committed,Determined,Inquisitive,Confident,Reliable....Read more...
Responsible Business (RB)
Practical administrative and planning support for meetings, webinars, volunteering days and other initiatives. This could include sending a diary invite, booking rooms, coordinating sign-ups, and sharing information with attendees and participants, communicating with external organisations to make arrangements, and taking notes at meetings.
Support their D&I Support Networks (which cover Faith, Gender Equality, Pride, Race, Social Mobility, Working Parents and Carers, including meetings, initiatives and events.Supporting data collection and data management (e.g. data about engagement in our programmes).
Collating budget and expenditure information and processing invoices for payment.
Supporting project work, where we are launching new initiatives. This could include doing research, contacting external organisations, writing up information and proposals and setting up the practicalities for new projects.
Drafting internal and external RB communications, which could include: awareness raising and event-related information about their RB areas; social media posts and articles; intranet and website content; or RB newsletters and reports.
Take a lead on the delivery of some joint RB and L&D initiatives (e.g. a community initiative or activity marking a D&I Support Network notable date, like Black History Month).Supporting ad hoc requests and acting as the first point of contact for enquiries.
Learning and Development (L&D)
Administrative and planning support for meetings, courses and events. This includes sending diary invites, booking rooms, creating name badges and communicating with Reception, Hospitality and Maintenance.
Supporting early careers events such as open days, online sessions, assessment days, vacation schemes and keep in touch events.
Tracking course registrations, including signups, cancellations and interest.
Monitoring course attendance.
Issuing follow-up documents such as circulating slides, supporting materials and feedback forms.
Collating feedback and chasing for responses.
Tracking trainee review dates and forms and chasing supervisors when needed.
Collating and tracking invoices, seeking relevant approval and finalising with Finance.
Tracking trainee and solicitor apprentice buddy, mentor and supervisor expenses.
Monitoring and updating the Intranet pages and early careers website pages. This includes updating documents, updating trainee and apprentice information (seats, supervisors, etc) and key dates and deadlines.
Supporting ad hoc requests and acting as the first point of contact for enquiries.
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment could be offered to the right candidateEmployer Description:Forsters is a Mayfair-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. They believe their engaged and friendly manner, combined with the delivery of concise, clear and commercially led advice helps to build long lasting relationships with their clients.
Forsters, located in one of the most beautiful and thriving parts of London, was founded as a genuine alternative to the City practices that dominate the legal profession. They are proud of their distinctive culture and strong values with a long history of undertaking CSR work and continue to expand their commitments in all CSR areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.
Key Responsibilities will include:
Stock Management
Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
Placement in and removal of goods from stores when required
Stock audits
Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
Co-ordinating with our satellite office regarding their stock management
Flagging when stock items for key and long-lead time items runs low for re-ordering
Re-organisation of stock placement to accommodate product and project demands and variations
Stock management software/tools admin, reporting and analysis
Warranty & Repairs Management ("RMA")
Open RMA Ticket System ticket tracking
RMA logistics
Supporting admin regarding RMA tickets
RMA activity co-ordination
Preparing information for RMA invoices
Customs co-ordination & support
Serial number tracking into Stock Mgt System (and when sold for which project)
Goods tracking in RMA process flow
Warranty tracking
Managing status of goods under repair with suppliers and r2p Group companies
Logistics Management
Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
Managing goods import and export via our customs agents
Pricing up options for shipping goods
Packing and labelling goods
Receiving and directing received goods into storeroom to internal requester
Goods inspection support
Serial number collation into r2p systems
Procurement Management
Assisting identifying new suppliers
Supplier interaction (including stock and price requests)
Creating and maintaining r2p supplier price list
Supporting goods ordering (incl preparing information for supplier orders)
Tracking open orders and ensuring relevant team members are regularly updated on status
Supporting proactive and strategic stock ordering based on past customer sales
Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects
Other Activities may include:
Project Administration Support
Customer procurement/bid activities support
Ad hoc administrative support to Office Manager
Ad hoc support to Managing Director such as data gathering
Collating information on systems
Assist with support team
Data gathering and research
Presentation creation support
Information collation for internal requesters
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:The r2p Group stands out as a beacon of innovation and excellence. Founded with the mission to design and develop intelligent technology systems that set the highest standards in quality and safety, r2p has become synonymous with cutting-edge solutions for the mobile transport sector.
Headquartered in Flensburg, Germany, the rapidly growing r2p Group operates internationally in 45 countries. Driven by a vision to revolutionize the landscape of intelligent transportation solutions, their commitment to quality, innovation, and customer service is unwavering, as they continue to push the boundaries of what is possible.Working Hours :40 hours per week Monday - Friday - 8am to 5pm with breaks and half hour for lunch including one day for study with blended learning at Crawley CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Physical fitness,Good Time Management,Flexible,Reliable,Hardworking,Multi-tasker....Read more...
Duties / Responsibilities:
Handle incoming telephone calls, responding to queries or directing them to the appropriate team.
Support the recruitment process, including drafting and posting job adverts, screening CVs, contacting candidates, and coordinating interviews.
Accurately take and distribute minutes for meetings.
Coordinate and deliver company inductions for new starters within Personnel & Securities, ensuring all necessary documentation (contracts, declarations, policies) is provided, signed, and filed correctly.
Conduct right-to-work checks in line with current legislation and monitor visa expiry and compliance.
Liaise with internal departments including Payroll, Operations, Training, and Health & Safety to ensure smooth information flow and task coordination.
Maintain up-to-date employee records, including driving licence checks, booking health assessments, tracking training assessments, and monitoring SIA licence validity.
Prepare and participate in biannual training file audits with the Port of Tilbury.
Ensure compliance with GDPR in all administrative processes.
Maintain and update the HRIS system throughout the employee lifecycle and provide first-line support for staff HRIS queries.
Perform general office administration duties and support the management team as needed.
Undertake any reasonable tasks or projects requested by management.
What We're Looking For:
Previous administrative experience desirable.
Excellent organisational skills with the ability to manage multiple tasks effectively.
Strong written and verbal communication skills.
High attention to detail and accuracy.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle sensitive information with discretion and integrity.
Training:All training will be carried out within the workplace during working hours.
We aim for you to complete your Apprenticeship with the use and ease of eLearning, encouraging you to submit evidence via your eportfolio.
We will set you targets that are specific to your needs, training you as we go on what you need to know. The qualification will be adapted to suit your exact job description and your organisation’s needs; however, it is flexible and easily fits in with your normal everyday work.
You must complete at least 6 hours a week off-the-job training and this will be discussed and planned with your employer. This could be in the way of mentoring, job shadowing, spending time on set tasks and assignments and/or researching.
Every 3 months your trainer and employer will complete a formal Progress Review with you. This will check that you are on target. If you are not, then your plan will be amended, and any additional training and development needs will be addressed.
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification.
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd.
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).Training Outcome:Full-time position available; providing successful completion of the apprenticeship. Employer Description:HDS Personnel has steadily developed a reputation for providing a quality, multi skilled workforce in Essex Area. Initially formed in 1987 HDS Personnel has since expanded its activities to cater for a range of firms within the Port of Tilbury and externally Clients bringing substantial skills to the local logistics and warehousing and rail industry. HDS Personnel considers its mission to be “To continue to expand through the provision of tailor made solutions to clients’ labour requirements, whilst sustaining an unrivalled reputation for putting our customers first and looking after the welfare and development of our staff”.Working Hours :Monday to Thursday 09:00 – 17:00 - Friday 08:00-16:00 (subject to change with needs of the business)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Sacco Mann is delighted to present a brand new, unique opportunity for an experienced In-House Patent Paralegal to join a pioneering in-house organisation in Cambridge (please note that this is NOT a fully remote role so please only apply if you are based within a commutable distance to Cambridge). This role is ideal for a detail-oriented In-House Patent Paralegal or Patent Formalities Specialist who is passionate about Patent and legal support within a high-growth, innovative environment. As part of the wider Legal team, you will be crucial in managing the company's patent portfolio, supporting patent filings and renewals working closely with Patent Attorneys, Solicitors and the R&D team. Working across the full gamut of the Patent process, you will also play a pivotal part in delivering IP strategy on a global scale. In addition to the Patent specific responsibilities in this brand new role, borne out of growth within the team, you will also provide essential legal administration support which includes: reviewing NDAs, contracts, and internal legal documentation, with a focus on process improvement. This varied role demands excellent organisational skills, strong communication, and an enthusiasm for working with multiple internal and external stakeholders to safeguard innovations and enable the company's growth.
You will ideally have:
Experience as an In-house Patent Paralegal, Patent Formalities, or Patent Administrator in-house or within private practice.
A thorough knowledge of UKIPO, EPO, and WIPO/PCT procedures.
Proficiency in managing IP databases with a focus on and keen interest in process optimisation.
Experience providing legal administration support such as NDA review, document management, and compliance.
Excellent organisational and communication skills with meticulous attention to detail.
The CIPA qualification.
Benefiting from a comprehensive benefits package and highly competitive salary (dependent on experience) the successful candidate can look forward to private medical insurance, life cover, contributory pension, and an annual bonus scheme. You will be part of a diverse and collaborative work environment that promotes continuous learning and training, opportunities to grow within the organisation, alongside a friendly team of Patent and Legal specialists. Also offering a generous holiday allowance plus bank holidays and enhanced family leave, this role provides a rewarding balance of professional development and personal well-being. Joining this visionary company offers not only a stimulating career in intellectual property and legal operations but also the chance to contribute to cutting-edge advancements in an exciting and innovating space. Our flexible client will consider alternative working patterns so if you’re interested in working part-time or full-time, we want to hear from you! This is not a fully remote opportunity and so you must be based within a commutable distance to Cambridge. The business have a hybrid working policy and the expectation that the team work both in the office, and from home, on a weekly basis.
For more info on this brand new In-House Patent Paralegal position in Cambridge, please contact Clare Humphris on 0113 46 77 112 or via: clare.humphris@saccomann.com for a conversation in confidence. ....Read more...
£13.85 per hr, Charing Cross, Central London, WC2R Temporary (Up to 6 months FTC) An exciting new opportunity exists for an accomplished, organised and highly professional individual to gain experience working for a growing business. The role will provide temporary administrative support to an organisation that has built long-standing commercial success on an impressive reputation for providing outstanding specialist advisory services to clients across the globe.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Administrator for the Clerking Team will work as the junior in a team of Practice Managers in conjunction with the Joint Directors of Clerking and members of the other Practice Management teams. The successful candidate will provide professional, effective and efficient support and administrative services to Chambers' barristers.The ideal applicant is a diligent, confident and professional individual, able to deliver a full support service including administering cases, scheduling meetings, liaising with the courts in relation to hearings and assisting with the collection of fees.Key Responsibilities
Administration of instructions and cases using Chambers Management software including: setting up case files; recording terms of engagement and charge out rates; logging work done; fixing hearing dates; planning meetings; and invoicing work done.
The regular collection and processing of barristers' timesheets onto the Chambers Management software within established time guidelines; and regular monitoring and updating of missing time/fee items onto the system (training to be given).
Assisting barristers with the effective administrative management of their practices, including for example forwarding post; photocopying/printing papers; arranging travel/hotels.
Communicating between clients and barristers, in relation of all aspects of barristers' work, to ensure a high quality of service.
Liaising with barristers and other internal members of the clerking team.
Promoting barristers and selling their legal, advisory and advocacy services to clients, who are mainly solicitors and other professionals.
Skills & Experience
Educated to A-Level standard as a minimum and ideally to Degree level including English and Maths GCSE minimum grade 5 or equivalent
A keen interest in working in the legal sector
Well presented, conscientious and reliable Excellent organisational skills
Eye for detail and ability to work to high level of accuracy
Strong written and verbal communication skills including excellent telephone manner Strong numeracy skills
Ability to work in high-pressure environment, managing multiple demands and prioritising workload effectively
Strong IT skills with experience of O365
Discreet and able to handle confidential information
Ability to build relationships with range of people including team, colleagues, barristers and clients
This is a superb opportunity for an ambitious, highly organised individual, excited by the prospect of gaining experience in a pivotal, fast-paced administration focussed role. Apply now! ....Read more...
To support general administration tasks (such as dealing with enquiries) as and when required
Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitive and timely manner
To work as part of the New Heights team to promote services through marketing campaigns (including digital marketing and social media)
To work with New Heights Volunteer & Activities Coordinator to ensure smooth delivery of small projects / ad hoc events and activities
Setting up rooms with correct equipment and resources dependant on the purpose of the meeting
To act as first point of contact for New Heights service users over the phone and in person
To signpost community members to appropriate and relevant services and support
To maintain/update internal and external notice boards and displays
To update New Heights website, Facebook, Twitter and other social networks with relevant information about activities
To provide practical support to any New Heights activities as and when required
Any other duties commensurate with the grade and nature of the post
Training:Your training plan:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – New Heights
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment within the company for the right candidate
Employer Description:New Heights supports the Erdington Constituency, starting as Community group in 2005 before registering as a charity in 2007. We have our community centre, cafe & counselling services (including outreach) based on Warren Farm Road, Kingstanding a district of North Birmingham.
The aim is to meet the needs of the most disadvantaged members of the Erdington Constituency and to help to bring about social cohesion.
New Heights creates a safe, confidential and friendly space to help people by nurturing, empowering and giving the opportunity to flourish. We respond to community needs by delivering services and activities.Working Hours :Monday- Friday
9:00am-3:00pm
30 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The post requires a competent Receptionist/Administration Officer to assist the Management Team in the smooth running of the charity. The successful applicant will be a key player in the core staff team from its location in Chester City Centre.
The post holder will require excellent IT management skills, a demonstrable ability to work under pressure and excellent interpersonal skills to deal with a range of internal and external stakeholders. The ideal candidate will hold excellent computer skills and have experience in the usage of Excel and Databases. Additionally, the candidate will be able to work independently using initiative and have an ability to juggle tasks when receptionist responsibilities are called upon.
The apprentice will be involved in the following tasks:
Accurately enter completed referral forms onto the database
Sign women into the centre and update records on the database
Book women onto courses and track attendance
Liaise with counsellors to assign women and monitor hours for payment report
Keep waiting lists and booking records up to date
Conduct ring-arounds to confirm attendance for the next day
Ensure evaluation forms are completed at the end of courses
Monitor course numbers and liaise with the Chester team as needed
Respond to admin enquiries and manage room bookings
Ensure all essential forms (referrals, safety plans, counselling slips, registers, etc.) are stocked
Cover reception desk as required
Support with keeping reception, centre rooms, pantry, and stationery cupboard tidy and well-stocked
Manage equipment sign-in/out
Conduct weekly fire alarm tests
Support with internal events and attend external events in Chester
Take photos (with consent) and assist with creating local social media content in collaboration with the comms lead
Candidates must have a strong commitment to aim of the project and become familiar with the recommendations of the Corston Report. Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject. The candidate will also receive job specific training from Tomorrow’s Women.Training Outcome:As the charity continues to grow, there may be the opportunity for a full-time permanent role upon successful completion of the apprenticeship, although this cannot be guaranteed. Employer Description:Tomorrow’s Women is a charity for all adult women, some of whom are female offenders and those at risk of offending. Tomorrow’s Women offers a safe, space for partner agencies to provide a series of targeted interventions which are tailored to the individual female needs, often through a multi-agency and problem-solving approach. Its mission is to support and empower women from all backgrounds, facing any personal issues, to live equal and fulfilled lives.Working Hours :Monday to Friday 10am - 4pmSkills: IT skills,Team working,Non judgemental,Time management,Approachable....Read more...
A normal day would include:
Acts as main point of contact for all awarding organisations
Ensures that management, administrative, assessment and internal verification/qualification coordination procedures are implemented correctly and consistently across the centre as a whole
Liaises closely with other staff members to obtain, and provide external verifiers with, detailed information on the overall operation of the centre
Registers/enters learners in accordance with the specified procedures
Requests certificates from AOs in accordance with their procedures
Organises End Point Assessments for apprentices
Books exams such as BKSB and Functional Skills
Works closely with the Lead IQA to ensure all AO requirements are met
Office administration such as printing and scanning documents, answering the phone, photocopying, managing incoming and outgoing post
Ensuring Candidates who attend the centre are registered and aware of where they are going
Generation of 3t course certification
General office admin, particularly in supporting the generation of course material and ensuring courses run smoothly
Managing the vending machine (ordering stock and filling the machine
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:Working towards a Level 3 Business Administrator apprenticeship standard with The Growth Company Limited.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive.
3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training.
Boasting a truly global customer base, we operate across 60 countries and are represented by a diverse workforce of over 17 nationalities, with offices and training centres located in the UK, North and South America, and the Middle East.
Together, we are training the workforce of the future.
3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water.Working Hours :Monday to Friday
8.30am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Initiative,Positive attitude,Highly motivated,Able to prioritise....Read more...
Main Responsibilities:
Ensure that the office function is maintained in an efficient manner
Implement, manage and problem solve any issues that arise
Maintain invoicing, ensuring it is correct and up to date, whilst continuing to chase and reduce debt
Maintain confidentiality at all times
Comply with legal, CQC and Franchise requirements and quality standards
Ensure company policies and procedures and industry standards and regulations are followed
Assist in ensuring that all availability is maintained and kept up to date
Work with your team to identify the most suitable need for each Customer
Liaising with your colleagues to ensure that when taking on new packages, this is carried out in an efficient and timely manner and that information is distributed to the relevant people
Keep abreast of regulatory changes in domiciliary care provision, ensuring that all polices are adjusted in line with HQ directive, local council code of conduct and Government regulations
Portray a professional image - being the face of the Company and acting as our representative, promoting our good name
Communicate regularly with customers, resolving queries and assisting with support as required
Provide an enjoyable experience with Expertise Homecare Folkestone through clear communication, a cheerful attitude, by being polite and by being professional
Ensure that our customers support is delivered on time regularly and they are informed of any delays or changes
Recognise complaints from customers, customer representatives and employees, and ensure these are managed by the relevant personel
Where necessary, assist in the recording, managing and resolving customer complaints, liaising with Registered Manager or their Deputy for support. Serious complaints will be managed and resolved by the Registered Manager/ Head of Operations
Maintain thorough records for all telephone calls and correspondence, including incidents, accidents and safeguarding concerns
Assist in the interview process for new candidates alongside a second person.
Ensure that training activities that have been coordinated, instructions are given to those who are undertaking the training
Participate in training courses as and when required
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1/2 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Apprentice Project Co Ordinator Contract: 2-Year Apprenticeship (with potential for full-time position) We're seeking a motivated and enthusiastic Apprentice Project Co-Ordinator to join our friendly and supportive team.
About the Role:
As an Apprentice Project Administrator, you will gain hands-on experience supporting our project delivery team.
You’ll work alongside experienced professionals and assist in the coordination and administration of home renovation projects while completing your apprenticeship qualification.
This is a fantastic opportunity to build a career in project management, learning essential skills in a real-world environment.
Key Responsibilities:
Support the project team with day-to-day administrative tasks
Communicate with clients, suppliers, and tradespeople
Help manage project schedules and timelines
Assist with procurement and resource planning
Maintain accurate project documentation
Help ensure the smooth running of projects from start to finish
What We’re Looking For:
We’re not expecting you to have years of experience—what matters most is your attitude, enthusiasm, and willingness to learn.
Key Attributes:
Confident and professional manner
Strong verbal and written communication skills
Highly organised and detail-oriented
Positive and proactive attitude
Self-motivated with a strong work ethic
Respectful and reliable
A collaborative team player
Keen problem-solver
Requirements:
Full UK Driving Licence (due to location and site visits)
Minimum of GCSE-level education
Customer service experience is beneficial, but not essential
A genuine interest in project management and construction/renovation is a plus
Training:1-1 sessions with an educator every 3 weeks via Teams
7 remote day courses
All learning delivered in the workplaceTraining Outcome:As a Group we are looking to grow all areas of our business over the coming 24 months. This will open up many opportunities in terms of the nature of the work and also responsibility given to staff. Given the rapid growth over the last 5 years that progression path will be ever changing.Employer Description:Hampton Group Ltd is a premium West Midlands-based design-and-build company delivering high-quality home transformations—from bespoke extensions to full builds. We offer a complete service from concept to completion, including luxury kitchens, bathrooms, and interiors. With retail and trade divisions, we serve residential and commercial clients UK-wide and manufacture custom kitchens. Our mission is to deliver high-quality renovation projects while ensuring exceptional client satisfaction at every stage.Working Hours :Monday to Friday: 9am – 5:30pm (30minute lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
You will work as part of a departmental IT team reporting to the IT Manager and working closely with the IT Technician and AV Lead.
Your duties and responsibilities in this role will consist of:
To provide ongoing IT support directly to end users in person
To maintain networks and servers and software (operating systems and applications)
To trouble shoot IT problems and resolve these quickly
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Training Outcome:The University is a large local employer within Cambridge employing over 12,000 staff so there will be plenty of opportunities to remain within the University. Once you have completed your apprenticeship, you could consider applying for roles.Employer Description:The University of Cambridge was founded in 1209 and is the fourth oldest university in the world. It is a globally diverse institution in terms of its students and people and sits at the heart of one of the world's largest technology clusters. Cambridge promotes the interface between academic and business and had a global reputation for innovation.
The Department of Chemical Engineering & Biotechnology has an international reputation for advancing molecular science and technology in solving global challenges across energy, the environment and healthcare. The Department has a purpose-built building comprising of state-of-the-art offices, laboratories and innovative workplace designed spaces. The Department is ranked fifth in the world in its discipline and first in Europe (QS University rankings)Working Hours :Monday to Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Interpersonal skills,IT literate,Ability to work under pressure,Respectful....Read more...
This is a fast-paced role in a busy and demanding environment. We need our staff to be flexible, resilient, well organised, and able to problem-solve and multi-task whilst maintaining a friendly and approachable manner.
The most important part of the role is to provide excellent patient care and communication, and it is essential to remain calm and empathic with a professional manner.
The core responsibilities are:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
Processing face to face and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Working as a dynamic and effective team member to ensure patients are receiving excellent care
Accurate data input of patient medical records
Opening up / locking up of the practice and maintaining security in accordance with practice protocols
Upholding the practices core values at all times
Signpost patients to appropriate service or healthcare professional
Always maintain strict confidentiality
Deal with all general enquiries, explain procedures, make new and follow-up appointments and take messages, ensuring accuracy of detail and prompt appropriate delivery
Follow practice protocols and procedures
Opening and sorting the mail in line with the practice protocol
Receiving deliveries and checking orders are complete - this can be vaccine deliveries, and stationery / supplies
Ensure that all new patients are registered onto the computer system promptly and accurately
Follow Health and Safety Regulations as set out by the Practice
Attending regular staff and training meetings and contribute towards these meetings
Take responsibility for maintaining a record of own personal and professional development
To be aware of the Practice Safeguarding protocols and your responsibilities, to attend regular training and to escalate any concerns to the management team
Any other duties as delegated by the Clinical / Management team
There may be, on occasion, a requirement to carry out other tasks
This will be dependent upon factors such as workload and staffing levels
Training:
Job based training and the candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator
This training will be structured and delivered by Cheshire College - South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Future role within general practice or other medical environments
Employer Description:Mission - Our mission is to provide excellent healthcare services which are innovative and sustainable for the health and well-being of our community.
Vision - To provide high-quality, patient-centred healthcare services to the community. Collaborate with colleagues for high-quality support, communicate openly and strive for continuous professional development to improve care.
Values - Prioritise people, promote professionalism, practice effectively.Working Hours :Monday - Friday.
Hours can be flexible for the right candidate.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Role Simulation
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
• Work closely with the Key Account Manager for USPS to make sure that all shipping labels are captured and recorded correctly for revenue and cost reporting
• In collaboration with the Key Account Manager, ensure all performance related issues have a minimal negative impact on payment of services rendered
• Track, understand, resolve and minimise negative adjustment and underpayments from USPS in collaboration with the Key Account Manager
• Ensure all rates for USPS are tracked and maintained in the relevant systems
• Ensure all waivers, Force Majeure and rate updates are maintained in the relevant systems to ensure full payment
• Review and manage the monthly claim submissions ensuring all claims are justified
• Collaborate with the accounts team and Key Account Manager to compare expected receipts vs actual to identify any payment issues, fix them and suggest improvements
• Work with colleagues in driving up end to end performance
• Raise queries of non- payment fines with Key Account Management Team, working to find and fix their root causes
• Ad-hoc cross functional support and other reasonable tasks at the request of line manager as required
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First Choice continuous improvement programTraining:Business Administrator Level 3 apprenticeship
On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday – 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working....Read more...
Receptionist required for an established company in recycling sector in Severn Beach area
Pay is £13/h PAYE
This job can be long term for the right candidate
About the Role:
We are seeking a highly reliable, responsible, and proactive Receptionist (General Administrator) to be the welcoming face and essential support the team This pivotal role requires someone who is not only good at managing daily operations but is also consistently present, dependable, and ready to tackle any task that contributes to our efficient and sustainable operations.
You'll be contributing to an ever-growing established company that’s helping customers reduce their impact on the environment, conserve natural resources, and reduce landfill. We’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward.
If you are committed to making a tangible impact, thrive in a dynamic environment, and are prepared to uphold our professional standards, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
Key Responsibilities
As the Receptionist, you will be the heart of our front office, ensuring smooth operations and a positive experience for all.
Your duties will include:
· Visitor Management: Greet visitors with a friendly and professional demeanor, provide excellent customer service, and direct them to the appropriate person or department.
· Safety & Compliance: Deliver Site Health & Safety Inductions to visitors and contractors, ensuring everyone on-site is aware of essential safety protocols.
· Administrative Support:
Efficiently answer and direct incoming calls, managing queries effectively.
Handle incoming and outgoing mail, ensuring accurate distribution of documents.
Maintain the reception area, ensuring it remains clean, tidy, and professionally presentable at all times.
Oversee office supplies and equipment, managing stock levels and ordering as needed.
Proactively assist with a variety of administrative tasks, demonstrating a flexible and 'can-do' attitude to support evolving business needs and management requests.
· Event Support:
Assist with the planning and execution of company events, including team meetings, conferences, and social gatherings.
Coordinate catering and lunch orders for meetings and events. Prepare meeting rooms and ensure proper setup for events.
Assist with on-site event logistics to ensure smooth running.
· General Housekeeping: Maintain a clean and organized office environment, taking initiative to perform other administrative duties as assigned to ensure overall office efficiency.
Reporting to
Administration Manager
Essential Skills & Expectations
To thrive in this role, you will possess a unique blend of skills and a strong work ethic:
· Reliability: A proven track record of consistent attendance, punctuality, and unwavering commitment to daily operations is paramount. We need someone we can count on, every day.
· Strong Sense of Responsibility: Demonstrated ability to take initiative, own tasks from start to finish, and follow through meticulously, even when faced with new or unexpected duties.
· Adaptability and Proactiveness: Eager and able to embrace new challenges, pivot quickly to handle ad-hoc requests, and proactively identify areas for support without hesitation.
· Professionalism: A commitment to adhering to company policies, including maintaining a professional appearance and conduct at all times.
· Organizational Excellence: Excellent organizational and time-management skills with attention to detail and accuracy.
· Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
· Communication Skills: Good communication and interpersonal skills, capable of interacting positively with diverse individuals.
· Team Player: Ability to work independently, taking full ownership of your role, while also contributing effectively as part of a collaborative team.....Read more...
Carry out administrative duties, including: data input, processing of cremation and burial legislative documents, processing Garden of Remembrance memorial applications, and assisting in maintaining crematorium / cemetery registers and maps.
Carry out reception duties (including taking funeral bookings and instructions from Funeral Directors / the public by telephone and face to face, search the registers as required, assist colleagues in the provision of assisted funerals and the associated administration and assist users of our services at all times.
Following coaching / training / shadowing and always under supervision of a trained Technician, carry out coffin checks against paperwork and undertake cremations, ashes preparation and casketing for ashes removal.
Learn how to undertake front-of-house duties in the chapels, including: operating the music and video tribute systems, preparing the chapel before each service by checking temperature, facilities and cleaning / clearing the chapel, waiting rooms, public lavatories, vestries to a high standard.
Maintain front of house areas, including watering plants, leaf / debris removal, place funeral information up for that day and any other relevant signage, welcoming funeral parties onto the site.
Monitor services and support Funeral Directors and officiants to ensure services run smoothly and efficiently, compliant with legislation and good practice guidelines and our policies.
With supervision, prepare ashes burial sites and shadow the officiating of ashes burials, to ensure dignity and compliance with current legislation, good practice guidelines and our policies, with bereaved families in attendance, as required.
Provide accurate information to Funeral Directors, officiants, bereaved persons and members of the public in an appropriate and sensitive manner.
Assist with maintenance of the Garden of Remembrance and with monitoring grounds maintenance to ensure all areas are safe, attractive, accessible, clean and free of litter and detritus at all times.
Following coaching / training / shadowing and always under supervision of a trained Gardener, carry out mowing, strimming, hedgecutting and pond-clearing duties.
Pay particular attention to Health & Safety in every task carried out and in every area of the buildings and grounds to ensure you, your work colleagues, members of the public, Funeral Directors, officiants and any other visitors are kept as safe as possible at all times.
Comply with our Data Protection policies and procedures, to ensure that personal data is handled in an appropriate manner – safely and securely.
Be proactive and passionate about giving an excellent service to all ‘customers’ and service users, aiming to deliver a quality service that is right first time.
Ensure we deliver all our services and treat all our customers equally and be flexible / adaptive and sensitive to the needs of all disabled people and those with specialist or religious needs.
Comply with our Safeguarding policies with regard to children and vulnerable adults.Training:
Business Administrator, Level 3
Training provider is Petroc and you will study 1 day per week at their site in Barnstaple
Training Outcome:
Opportunity to apply for a permanent position
Employer Description:North Devon has 419 square miles of some of Britain's finest countryside and coastline including 66 square miles of outstanding natural beauty. Sandy beaches provide some of the best surfing in the UK.
Our Mission - to improve the quality of life for everyone in North Devon
Our Vision - we will provide value for money and seek to improve the efficiency of everything we doWorking Hours :Monday - Friday, (7 hours 24 minutes per day). Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Emotional resilience,Tactfulness....Read more...
Providing administrative support to the Fundraising Team, to include:
· Provide a professional and welcoming first point of contact for the Fundraising Team.
· Respond to enquiries and expressions of interest over the telephone, in person, via email or by letter.
· Attend and contribute to team meetings.
Administering Fundraising schemes and campaigns, to include:
· Support the Fundraising Team to deliver regular fundraising campaigns through donation and responding to enquiries.
· Process animal sponsorships (new and renewals), and order and update sponsorship stock and literature.
· Process and dispatch online orders, keeping records of sales and providing reports as required, monitoring stock levels.
· File all paperwork adhering to GDPR guidelines.
Assisting with Fundraising Events, to include:
· Attend internal and external fundraising events and activities as required, assisting with preparations for the events and helping to ensure they run smoothly.
· Assist the Event Lead to prepare literature and other fundraising material/items e.g. collection buckets, name badges, event invitations, posters, sponsorship packs etc.
· Monitor and respond to phone calls and emails from the public in a timely fashion.
· Ensure accurate record keeping.
· Work with the Finance team to produce weekly banking records.
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
· Business Administrator Level 3
· Supporting and engaging with different parts of the organisation and interact with internal or external customers.
· City of Bristol College
· Off site in its entiretyTraining Outcome:Possible progression to a permanent roleEmployer Description:Established in 1952, HorseWorld is a registered charity based in Whitchurch, Bristol, committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need. Our Welfare department provides a home to all our new arrivals, including sick, neglected and traumatised horses and ponies. We have a team of trained staff committed to their care and rehabilitation and eventual rehoming. We also have our Discovery programme which runs courses for children and young people, using our rescued horses as a unique learning tool to promote emotional growth and learning. We currently have responsibility for over 400 equines and are dependent on public donations, grants and legacies to support our activities.Working Hours :35 hours per week, normally 9am-4.30pm Monday Friday.
You will receive a 30 minute (unpaid) lunch break and additional comfort breaks as needed.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Enthusiastic,Knowledge of donor care....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
