Apprentice Fundraiser Administrator

Providing administrative support to the Fundraising Team, to include:

·       Provide a professional and welcoming first point of contact for the Fundraising Team.

·       Respond to enquiries and expressions of interest over the telephone, in person, via email or by letter.

·       Attend and contribute to team meetings.

 

Administering Fundraising schemes and campaigns, to include:

·      Support the Fundraising Team to deliver regular fundraising campaigns through donation and responding to enquiries.

·       Process animal sponsorships (new and renewals), and order and update sponsorship stock and literature.

·       Process and dispatch online orders, keeping records of sales and providing reports as required, monitoring stock levels.

·       File all paperwork adhering to GDPR guidelines.

 

Assisting with Fundraising Events, to include:

·       Attend internal and external fundraising events and activities as required, assisting with preparations for the events and helping to ensure they run smoothly.

·       Assist the Event Lead to prepare literature and other fundraising material/items e.g. collection buckets, name badges, event invitations, posters, sponsorship packs etc.

·       Monitor and respond to phone calls and emails from the public in a timely fashion.

·       Ensure accurate record keeping.

·       Work with the Finance team to produce weekly banking records.

 

Training:

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

 

·         Business Administrator Level 3

·         Supporting and engaging with different parts of the organisation and interact with internal or external customers.

·         City of Bristol College

·         Off site in its entirety

Training Outcome:

Possible progression to a permanent role

Employer Description:
Established in 1952, HorseWorld is a registered charity based in Whitchurch, Bristol, committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need. Our Welfare department provides a home to all our new arrivals, including sick, neglected and traumatised horses and ponies. We have a team of trained staff committed to their care and rehabilitation and eventual rehoming. We also have our Discovery programme which runs courses for children and young people, using our rescued horses as a unique learning tool to promote emotional growth and learning. We currently have responsibility for over 400 equines and are dependent on public donations, grants and legacies to support our activities.

Working Hours :
35 hours per week, normally 9am-4.30pm Monday Friday. You will receive a 30 minute (unpaid) lunch break and additional comfort breaks as needed.

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Enthusiastic,Knowledge of donor care