As an Apprentice Nandoca (aka Team Member) at Nando’s, you will be working towards a level 2 Hospitality Team Member apprenticeship over the duration of 15 months, learning and growing in your role. We’ll give you on the job training and development, off the job support, coaching and help you build your own unique learning plan.
We believe growth is about more than just helping you to perform in your job, it’s about becoming a better person inside and outside of work.
You will make our customers feel valued as part of our family by creating a fun environment or them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience.
Your roles and responsibilities will include;
Front of house:
Giving a warm welcome to our customers and make them feel at home
Serve customers efficiently at the till - understanding their needs
Serve amazing food to Nando’s high standards that make customers feel ‘Fired up’, ‘Wowed by the Experience’ and ‘Hooked for the Next Taste’
Bring amazing food and drink to the table and make sure our customers have everything they need
Manage takeaway customer experience
Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
Handle deep cleaning to Nando’s high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
Back of house:
Make our customers feel valued as part of our family by cooking , grilling and preparing their meals to Nando’s high standards
Set up, maintain, hand over and close down and clean, safe, and fully operational workstation
Handle deep cleaning to Nando’s high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
As well as fantastic training and development, we really care about looking after our Nandoca’s by offering a great range of benefits, which include:
Free meal on every shift you work
Flexible shifts
Access to a great discount platform
Discount on Nando’s for you and your friends and family (40% everyday)
Internal development programmes to support your career development
Regular regional parties and events
Refer a friend incentive scheme
Training:
Hospitality Team Member Level 2 (GCSE) Apprenticeship Standard
Training Outcome:
Developing our people is priority and we are keen to promote from within so there is huge opportunity to grow into bigger roles with more responsibility
On successful completion of the apprenticeship there are opportunities to complete further apprenticeships with Nando’s
Employer Description:Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK?
The Nando's story started in 1987 in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa.
Fast forward five years and Nando’s landed in the UK. Now, with over 460 restaurants (and counting), their PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea.Working Hours :20 hours per week, 8.00am - Late (under 18’s latest finish will be 11pm), with exact shift patterns to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. Your role will be to support the Information and Guidance team and Sales team with daily administrative tasks, including receiving and chasing enrolment paperwork, compliance checks and liaising with the MIS team
You will be responsible for updating our relevant CRM systems in an accurate and timely manner. You will support the IAG manager with daily administrative tasks, compliance checks and uploading to our relevant CRM systems
Administration
Reviewing actions received by the MIS team and chasing missing information, signatures, and documents within 24 hours of receipt of packs passed back to Training Advisors
Entering data into our PICS system to support with the preparation of enrollment paperwork
Reviewing non-compliance reports. Support the Training Advisors to correct non-compliance issues in a timely manner and updating these reports
Working on projects alongside the IAG Manager and Sales Manager
Calling settings to chase enrolment documents prior to TA meeting
Confirming enrolment meetings via telephone, liaising with settings and learners
Compliance checking of data entered into the Digital Apprenticeship Service portal
Sending of funding to employers and supporting them to use the Digital Apprenticeship website
Assisting other members of the wider Admin team as and when necessary
Complying with the data protection rules at all times
Taking meeting minutes and keeping an accurate log of these
Updating Smartsheets and trackers to support the Sales team and IAG Manager
Keeping up to date with ESFA rules and regulations and Ofsted requirements
Invigilating of initial assessments when needed
Hold overflow enrolments to cover training advisor sickness or annual leave
Self-development
Taking full ownership of all work assigned, ensuring it is completed in-line with agreed time frames and to company standards
Asking senior colleagues questions to gain a better understanding of areas where you may require extra support, coaching and development
Working alongside other teams within the company to achieve the overall goals of Parenta
Willingness to take on tasks that take you out of your comfort zone
Training:
Training will be completed remotely via teams with an assigned Educator from Heart Of England Training
Training Outcome:
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given
Employer Description:Parenta’s extraordinary journey started in 1999 when we embarked on a mission to revolutionise the world of early years childcare. Evolving from humble beginnings as a simple nursery website provider, we have since transformed into the foremost authority and solutions provider to the early years sector.
But we haven’t stopped there. Not only have we expanded our innovative nursery software products, but we’ve also become the UK’s largest provider of childcare apprenticeships. Every year, we empower almost 3,000 learners to achieve their qualifications.
Throughout the years, we’ve had the privilege of collaborating with thousands of childcare providers; equipping them with the essential tools and support needed to deliver exceptional childcare.
We take immense pride in the partnerships we form with each and every one of our customers and together, we craft the foundation of an extraordinary start in life for our childrenWorking Hours :Monday- Friday
9:00am- 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Non judgemental....Read more...
As a member of the school's EYFS team, your main jobs and duties will consist of:
The duties of the post will include:
The post holder will help support a warm and welcoming environment within a childcare setting, where young children and their families can feel valued and obtain positive help and support
To assist with all aspects of organising activities and supervising children within the EYFS play environment
To help plan and provide stimulating learning experiences enabling young children to grow in confidence and independence
To monitor and track children’s development and have responsibility for a small key group
Participate in staff meetings as and when required
To help provide cover for practitioners within the team as necessary working with all age ranges
Responsible for ensuring the learning environment is cleaned and tidied at the end of each session
Undertaking duties on a rota basis during mid-morning, lunchtime and mid-afternoon breaks.
Adhere to policies and procedures in accordance with OFSTED, with regards to adequate record keeping
To support the development of strong partnerships with parents/carers and recognise the importance of involving parents/carers in all aspects of a child's work
To ensure that in line with safeguarding/child protection procedures, all concerns are reported to the appropriate person in a sensitive and confidential manner
It is your responsibility to carry out your duties in line with the school's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:At the end you will gain a Level 2 Early Years Practitioner apprenticeship standard.
This will include any Functional Skills as appropriate.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.
The apprenticeship will also include a proportion of 20% off the job Training and a robust programme of mandatory apprentice training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training.
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :30 hours per week - Monday to Friday
Exact times/shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Outgoing,Knowledge of safeguarding,Hardworking,Willing to learn,Well-presented,Flexible....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Day-to-day tasks will always vary, but will normally include but not be limited to:
Servicing
Vehicle maintenance
Observing and assisting technicians
Car technicians will be expected to see whether components and systems are secure and working proper
The car technicians' jobs fall into three categories:
Servicing - working to manufacturer servicing guidelines to ensure the vehicle is running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Training:
Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard
Not only will apprentices be working and be trained within the garage, they will attend a Kia-approved college to work towards - achieving their Level 2 Autocare and Level 3 Standard in Light Vehicle Maintenance and Repair
A skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
Functional skills in English and maths if required
An Apprentice’s training includes:
Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard
Vocational-related qualification (Technical Certificate)
Electric Vehicle Training
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.
Motor vehicle service and maintenance technician - light vehicle / Institute for Apprenticeships and Technical Education.
Blended on/off-the-job training and location to be confirmed.Training Outcome:
A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including being a Service Manager, Master Technician and Dealership Principles. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within the specific interests they may have, progressing through their dealership and be an asset to Kia Motor Group
Employer Description:Representing some of the automotive industry's most prestigious brands, Snows provides motorists across the south and the south west of England with a level of customer service that goes unsurpassed. We are proud of the quality of vehicles that we sell, and take satisfaction in delivering an experience to our customers that goes beyond that of an average dealership. We currently have 52 franchised dealerships, 5 Approved Service Centres and 4 multi-franchise Used Car Centres in various locations across the South. It's our aim to deliver high-quality, affordable motoring to as many as we can. With our wide range of franchised dealers, choose from a selection of new cars or vans from Abarth, Alfa Romeo, BMW, Citroen, CUPRA, Fiat, Jeep, Kia, Lexus, Mazda, Mercedes-Benz Vans, MINI, Peugeot, SEAT, Toyota, Vauxhall and Volvo. In addition to the new cars on offer we have approved used Abarth, Alfa Romeo, BMW, CUPRA, Fiat, Jeep, Kia, Lexus, Mazda, Mercedes-Benz Vans, MINI, Peugeot, SEAT, Toyota, Vauxhall, and Volvo vehicles, so we are sure at Snows we will almost certainly have a vehicle to suit your demands. Plus, with money-saving special offers and competitive car finance also available, value is assured and the purchase of a new or used vehicle easy. Also, our used car and van outlets Snows Car Centre provides you with a wide range of used cars and vans for multiple franchises.Working Hours :Monday - Friday, 9.00am - 5.00pm. May include some Saturdays. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Patience,Physical fitness,No skills required,Full training will be provided....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms field operative qualification. As part of this, you may also complete a Level 2 Functional Skills qualification in English and maths if required.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short-and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role / Duties:
You will work with our experienced team to provide day-to-day analysis support to our commercial and operational teams.
The analysis you produce will be used by the business teams to support decision making, drive change and assess performance.
As part of your role you will have the opportunity to complete the Data Analyst Level 4 apprenticeship where you will have the opportunity to develop your skills in PowerBI, SQL Server, SSIS, Python, R programming languages and cloud technologies and apply these in real life scenarios through your day-to-day role.Training:Why choose our Data Analyst apprenticeship?QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Training Outcome:You will be expected to proactively work with the rest of the BI team and key stakeholders across the business and upon successful completion of your apprenticeship will have the opportunity to specialise as you develop your skills and experience and become a subject matter expert in data analysis.
Our perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition.
This includes:
Discretionary Bonus scheme
Company Shares Option Plan
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Apprenticeships, study support and opportunities for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities
Contributory pension scheme
Life insurance (4 x basic salary)
Employer Description:The UK Tote Group is the proud owner and steward of the Tote, the UK’s leading pool betting operator since 1928. We’re passionate about all things racing, we love the sport and it’s in our DNA. You will find us online and across many racecourses in the UK and Ireland.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans.Working Hours :9am to 5pm, Monday to Friday,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with BI tools,Experience with writing SQL,Microsoft Excel experience....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms field operative apprenticeship standard qualification. This will include Functional Skills in English and maths if required.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual driver's licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equipment
Educating customers on everything they need to know about Virgin Media O2 services
Training:Telecoms Field Operative Level 2.
This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
As a Chef apprentice, your passion for all things food and the desire to make the perfect dish every time is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast past service, you'll soon become an invaluable member of the kitchen team.
There has never been a better time to join our evolving hotel company and be part of this incredible journey. We will provide our guests with a luxurious setting to unwind with a multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining.
We're all about rewarding our teams hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Wage Stream - Access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank
- Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!
As a Chef apprentice, you will...
- Prepare, cook and present food which meets specs and customer expectations.
- Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors.
- Communicate clearly with your team in order to provide high-quality meals to customers on time.
- Keep up to date with new products, menus and promotions.
What your apprenticeship includes...
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
- The chance to get Functional Skills in English and maths (if you don't already have GCSE)
- A Chef Apprenticeship Qualification once you have completed the 15 month programme
- Attend 4 masterclasses to further develop your Chef skillsTraining:Chef Academy Production Chef L2 including Functional Skills in Maths and English
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
- The chance to get Functional Skills in English and maths (if you don't already have GCSE)
- A Chef Apprenticeship Qualification once you have completed the 15 month programme
- Attend 4 masterclasses to further develop your Chef skillsTraining Outcome:Ongoing training and development. With the opportunity to progress on the Greene King career pathway with access to 30 Apprenticeships, ranging from Level 2 to Level 7Employer Description:Greene King's Local Pubs boast some of the most breath-taking, fun-filled and relaxing pubs in the country. Found in towns and cities across England and Wales, from a scenic Dorset pub to a city centre spot to meet friends - Greene King will have something that fits the bill. Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8.00am to 8.00pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
As a member of the school's EYFS team, your main jobs and duties will consist of:
The duties of the post will include:
The post holder will help support a warm and welcoming environment within a childcare setting, where young children and their families can feel valued and obtain positive help and support
To assist with all aspects of organising activities and supervising children within the EYFS play environment
To help plan and provide stimulating learning experiences enabling young children to grow in confidence and independence
To monitor and track children’s development and have responsibility for a small key group
Participate in staff meetings as and when required
To help provide cover for practitioners within the team as necessary working with all age ranges
Responsible for ensuring the learning environment is cleaned and tidied at the end of each session
Adhere to policies and procedures in accordance with OFSTED, with regards to adequate record keeping
To support the development of strong partnerships with parents/carers and recognise the importance of involving parents/carers in all aspects of a child's work
To ensure that in line with safeguarding/child protection procedures, all concerns are reported to the appropriate person in a sensitive and confidential manner
It is your responsibility to carry out your duties in line with the school's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:At the end you will gain a Level 2 Early Years Practitioner apprenticeship standard.
This will include any Functional Skills as appropriate.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.
The apprenticeship will also include a proportion of 20% off the job Training and a robust programme of mandatory apprentice training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training.
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week - Monday to Friday
Exact times/shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Outgoing,Knowledge of safeguarding,Hardworking,Willing to learn,Well-presented,Flexible....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short- and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a member of the school's EYFS team, your main jobs and duties will consist of:
The duties of the post will include:
The post holder will help support a warm and welcoming environment within a childcare setting, where young children and their families can feel valued and obtain positive help and support
To assist with all aspects of organising activities and supervising children within the EYFS play environment
To help plan and provide stimulating learning experiences enabling young children to grow in confidence and independence
To monitor and track children’s development and have responsibility for a small key group
Participate in staff meetings as and when required
To help provide cover for practitioners within the team as necessary working with all age ranges
Responsible for ensuring the learning environment is cleaned and tidied at the end of each session
Adhere to policies and procedures in accordance with OFSTED, with regards to adequate record keeping
To support the development of strong partnerships with parents/carers and recognise the importance of involving parents/carers in all aspects of a child's work
To ensure that in line with safeguarding/child protection procedures, all concerns are reported to the appropriate person in a sensitive and confidential manner
It is your responsibility to carry out your duties in line with the school's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:At the end you will gain a Level 2 Early Years Practitioner apprenticeship standard.
This will include any Functional Skills as appropriate.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor.
The apprenticeship will also include a proportion of 20% off the job Training and a robust programme of mandatory apprentice training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training.
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week - Monday to Friday
Exact times/shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Outgoing,Knowledge of safeguarding,Hardworking,Willing to learn,Well-presented,Flexible....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short-and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
Information Communications Technician Level 3 Apprenticeship Standard
At least 20% of your working hours will be spent training or studying
Training Outcome:
Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK
Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for you to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Your rota'd hours will be 37.5 hours per week. Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:
Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK
Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
