Main Responsibilities:
Handle enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Conduct safety checks of machinery and environment
Measuring, calibrating and testing equipment
Introduction to engineering machining processes, tools & equipment
Assist in the machining of high quality precision engineered components
Training:Machining Technician Level 3 Apprenticeship Standard:
The training will take place in our workshop at Avonside Engineering Ltd alongside attending Wiltshire College and University Centre Chippenham campus one day a week during term time
Training Outcome:
Upon successful completion of the apprenticeship programme, the candidate would be aiming to become a Precision Engineer
Employer Description:Established in 1984, Avonside Engineering Ltd is a CNC and conventional machining company, who offer a quick turnaround service in emergency repair work and prototyping, serving various sectors, such as oil and gas, automotive and food, to a professional standard.Working Hours :To be arranged. One day of attending Wiltshire college and University Centre a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Time management,Ability to manage emotions,Ability to work under pressure,Listen to instructions,Deductive reasoning,Persistence....Read more...
Work alongside skilled technicians to inspect, diagnose, and repair various vehicle systems, including engines, transmissions, brakes, and electrical components
Perform basic service tasks
Learn to use diagnostic equipment and software to identify vehicle faults
Ensure a clean, safe, and organised workspace by following all health, safety, and environmental protocols
Assist in completing service records and maintenance documentation, ensuring accuracy and attention to detail
Attend and participate in all training sessions with Mantra Learning
Training:
Autocare Technician Level 2 Apprenticeship Standard
Training Outcome:
Light Vehicle Level 3 apprenticeship
L2, 3 and 4 in Electrical and Hybrid Vehicle
MOT tester
Employer Description:KCL Truck and Trailer is the North West’s premier “One Stop Shop” for friendly, price competitive truck, trailer and non-commercial vehicle repairs and servicing. A family-owned business for over 20 years conveniently located equidistant between junctions 5 and 7 of the M65 and situated at the top of Willows Lane, Accrington, Lancs.Working Hours :Monday - Friday, 08:30 - 17:30Skills: Communication skills,Problem solving skills,Logical,Team working,Initiative,Punctual....Read more...
Day to day tasks include:
Follow work instructions and work from job specific processes
Always follow these instructions without deviation, unless specifically advised otherwise by a superior
Where required keep records and fill out batch cards accurately
Ensure quality standards are adhered to
Excellent attention to detail
Keep your work area tidy including basic maintenance of machines/tools
If required to work additional hours over and above your normal working hours to achieve production targets
Follow the company standard operating procedures
Take part in all company training programs and team briefing sessions
Work in different areas throughout the factory to suit production needs
If there is insufficient work to keep fully utilised, then raise with immediate superior
To carry out task-related duties related to a specific role(s) within the business
To carry out any reasonable request from a superior
Physically fit, and able to bend and pick up jig’s/boxes
Training:
This is a Level 2 Welding Apprenticeship, delivered over a period 2 years
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 1 day per week for duration of the apprenticeship.
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available within the maintenance team specialising in welding
Employer Description:Frederick Cooper is the trusted provider of specialist Wet Paint Spraying and Powder Coating solutions to the Automotive and other sectors worldwide.
Since 1879 there has been a finishing company based in the Bordesley Green area of Birmingham. Initially operating as Metal Finishing Specialists, in 1982 the current owners took over and the company became known as Frederick Cooper Birmingham Ltd.
Frederick Cooper is committed to being a sustainable company; effectively managing our resources to consistently deliver an excellent service, whilst providing a rewarding and enjoyable experience for all. We take corporate and social responsibility for our business activities with our people, community and environment in mind.Working Hours :Monday - Thursday 7.00am - 3.30pm
Friday 7.00am - 12.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Punctual,Willingness to learn,Positive attitude....Read more...
A normal day would include:
Keeping the workshop clean and tidy
Using the tools and equipment used in vehicle maintenance and repair
Learning safe working procedures in the workshop
Assisting other technicians with their work whilst receiving on the job training
Learning how to service a vehicle and safely remove and replace engine, chassis, electrical and transmission components
Learning simple and complex fault diagnosis and repairs on engine, chassis, transmission and electrical systems
P Mullaney provide a quality service at very low rates, with no compromise on workmanship and results.
What you could go on to do:
You could go on to progress to become an HGV MOT Tester with the company after completing the apprenticeship.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:At OCVS LTD we provide a quality service with honest rates, with no compromise on workmanship and results. They understand how important your Business is to you and wherever possible, they operate a same day service so they may keep their fleet of vehicles on the road at all times.Working Hours :Monday to Friday - hours to be confirmed.Skills: Attention to detail,Organisation skills,Team working,Interest in automotive trade,Knowledge of HGV maintenance,Punctual,Reliable,Honest,Willing to learn,Hardworking....Read more...
SGS Ltd, the UK’s leading provider of testing, inspection, and certification services, is seeking a Business Administration Apprentice to join their professional team. This opportunity offers a dynamic introduction to business operations, where you’ll gain hands-on experience supporting departments with administrative tasks, document management, customer service, and internal coordination.
It’s an excellent role for someone organised, enthusiastic, and eager to develop a career within a global company committed to quality, integrity, and innovation.
As a Business Administration Apprentice, you will support various departments, helping to ensure the smooth operation of business functions while learning key administrative processes. This role is ideal for someone who is organised, eager to learn, and ready to contribute to a fast-paced work environment.
Key Responsibilities:
Assist with general administrative tasks, including filing, data entry, and document management.
Handle customer inquiries via email and phone, providing professional and efficient responses.
Support procurement and supply chain operations by processing orders and maintaining records.
Prepare reports, and business documents using software such as Microsoft Office.
General Housekeeping and knowledge of site specific H&S
Maintain accurate and up-to-date databases, ensuring compliance with company policies.
Assist in financial administration, such as invoice processing
Contribute to continuous improvement initiatives by identifying more efficient business processes.
Training:Business Administrator Level 3 Apprenticeship Standard:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
Functional Skills level 1 / 2
Please click on the link above for more information regarding End Point Assessment.Training Outcome:Potential for a permanent role within the company upon successful completion of the apprenticeship.Employer Description:SGS are the world’s leading testing, inspection and certification company. We are recognised as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. In the UK we have nearly 2,000 employees serving a range of clients across a diverse number of industries.Working Hours :Monday to Friday. Typically Monday - Thursday, 6.30am to 3.30pm, and Friday,6.30am to 11.00am. 38.5 hours a week.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
To support the business with the administrative duties in their Birmingham City Centre office, ensuring that queries from the team and customers are dealt with promptly and to their satisfaction.
Key Responsibilities:
Provide general administrative support to the team and departments as required
Handle telephone calls and emails in a polite and professional manner
Assist with inputting invoices and handling basic accounts queries
Attend site visits alongside Property Managers when needed
Help maintain accurate records, files, and databases across departments
Learn to use company systems and software to manage and input data
Contribute positively to a professional and supportive working environment
Complete all training tasks and activities required by the apprenticeship programme
Person Specification
Essential:
GCSEs in English and Maths (Grade 4/C or above)
Strong written and verbal communication skills, with excellent listening ability
Good interpersonal skills and a confident, friendly approach
Organised, with strong attention to detail
Basic IT skills, including Microsoft Word, Excel, and Outlook
Eagerness to learn, develop new skills, and take on new challenges
A positive attitude and strong work ethic
Training:As an apprentice, you will be working towards your Level 3 Business Administrator qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you’ll earn while you learn—gaining valuable experience in a professional office environment at Moonstone Block Management’s Birmingham City Centre head office.Training Outcome:Upon successful completion of the Level 3 Business Administrator apprenticeship, you’ll be well-equipped for a variety of progression opportunities.
Employer Description:Moonstone Block Management is a privately owned company with a head office in Birmingham city centre. The company’s aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block, and they pride themselves on looking after their client’s developments in the most beneficial way for residents and owners alike.Working Hours :Monday - Friday, 9.00am - 5.30pm ( 1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
A normal day would include:
Keeping the workshop clean & tidy
You will be taught how to use tools & equipment used in vehicle maintenance & repair
You will learn safe working procedures in the workshop
You will assist other technicians with their work whilst receiving on the job training
You will learn how to service a vehicle and safely remove and replace Engine, Chassis, Electrical and Transmission components
You will go on to learn Simple and Complex Fault Diagnosis and Repairs on Engine, Chassis, Transmission and Electrical systems
What you could go on to do:
You could go on to progress to become an MOT Tester with the company after completing the apprenticeship.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team.
More about this vacancy and any others you are suitable for
Any training you need to complete.
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Ken Coffey provides a quality service with honest rates, with no compromise on workmanship and results. We understand how important your car is to you and wherever possible, we operate a same day service at no extra cost to ensure you are back on the road as quickly as possible. We can help you with everything from an oil change to an engine change. We can handle any problem on both foreign and domestic vehicles.Working Hours :Monday to Friday, hours to be confirmed.Skills: Attention to detail,Organisation skills,Team working,Punctual,Reliable,Honest,Hardworking,Willing to learn,Knowledge of light vehicles,Interest in automotive trade....Read more...
As our Marketing Executive, you’ll have creative freedom to create and develop marketing content and campaigns to support the sales team.
Our ideal candidate will have a creative flair, a keen interest in technology and a ‘get stuck in’ attitude.
You’ll have the freedom and autonomy to explore ideas, experiment with formats, and develop your skills with different tools and marketing platforms.
The role is office-based, with exciting opportunities to visit sites (including festivals and events) to gather images, film content and create marketing collateral.
Duties will include:
Designing engaging marketing collateral (leaflets, brochures, graphics) to support the sales team
Creating video content, including case studies, how-to guides, and video content
Writing engaging blog content for our website
Developing keyword strategies and helping improve our SEO performance
Website design, ensuring up-to-date information
Creating and managing our social media channels (LinkedIn, Instagram, X, etc.)
Assisting with paid ad campaigns (Google, LinkedIn, Meta)
Building and scheduling email marketing campaigns
Gathering data, creating target demographics and identifying vertical marketing opportunities
Experimenting with different marketing techniques to drive leads, sales and engagement across all channels
Training:
You will be pursuing a Level 3 Apprenticeship Standard in Multi-Channel Marketing, through Weston College
As part of this program, you will attend Weston College as instructed, for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as support you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an Apprenticeship Assessment
Training Outcome:Progression within the company & to begin a strong career in marketing.Employer Description:Bytes Digital are one of the UK’s leading technology and communications firms.
With products ranging from telephone systems and broadband to event WiFi, CCTV and MDM, our Clevedon-based team are highly experienced in deploying technology solutions to businesses around the UK.Working Hours :Monday to Friday: 8:30 am-5 pm
1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,IT Skills (Apple Mac),Interest in technology....Read more...
You will work as part of a team planning, monitoring and evaluating activities for children from birth to approximately five years of age.
You will be responsible for the care and education of the children in the room within a key person structure.
Support in ensuring the environment is stimulating and appropriate including layout, display of resources, displays and equal opportunities.Assist with the daily, weekly and monthly checks around the nursery.
Ensuring the safeguarding and welfare of the children in the room at all times is essential
You will work to the Early Years Foundation Stage (EYFS) Statutory Framework.
To support qualified staff with daily routines in the nursery.
To learn the skills of a nursery nurse, (on the job), working practically as part of the team.
To learn how to provide high quality childcare to our children.
Understand the importance of keeping everyone safe and the part you play.
To gain a good understanding of child development and how this is important when caring for children.
To contribute/complete children’s observations and records where required.
Training:Level 3 Early Years Educator apprenticeship standard, including Functional Skills in English and maths if required.
Delivered in the workplace (Gosling Sports Park, Stanborough Road, Welwyn Garden City AL8 6XE) , with regular visits from your Apprenticeship Skills Coach.Training Outcome:On completion of your level 3 apprenticeship (12-15 months), there may be opportunities to be promoted to a full time Early Years Practitioner and we will work with you to create a continuous development plan and learning pathway to reach your future career goals within the Early Years sector.Employer Description:We are a small nursery based in Welwyn Garden City for children aged 3 months old to four years old. Our opening hours are 7.30am to 6.00pm. We pride ourselves on building positive experiences and environments for both our children and staff. Our staff have opportunities to build upon their continual professional development with our management team being mentors to support them.Working Hours :Monday - Friday, 8am-6pmSkills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working,Creative,Patience,Working Well with Children,Dedication,Good Work Ethic....Read more...
Laying Bricks and Blocks: Measuring, cutting, and laying bricks or blocks to create walls, partitions, arches, and other structures according to design specifications
Mixing Mortar: Preparing and applying mortar to bind bricks together
Reading Blueprints: Interpreting construction plans and blueprints to determine the layout and design of the project
Ensuring Structural Integrity: Ensuring the accuracy of the structure by using levels and plumb lines
Repairs and Maintenance: Performing restoration and maintenance work on existing structures
Safety Compliance: Adhering to safety standards and regulations to maintain a safe working environment
Assist with the preparation and laying of bricks, blocks, and other masonry materials
Follow detailed plans and instructions to build and repair structures
Mix and prepare mortar and other bonding agents
Ensure all work is performed to the highest standards of safety and quality
Maintain tools and equipment in good working order
Learn and adhere to industry best practices and regulations
Training:Level 2 Bricklayer
https://www.instituteforapprenticeships.org/apprenticeship-standards/bricklayer-v1-2
Pre-requisite grades: Grade 3 in GCSE maths and English
Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment.
College learning will be delivered by way of 'day release' model: One day per week during term time at Nottingham College Ruddington, NG11 6JZ.Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship
Employer Description:LYNWOOD HOMES EAST MIDLANDS LTD are providing an exciting opportunity for an apprentice to progress their career with them as a Bricklayer apprentice.
We are currently seeking a motivated and enthusiastic Bricklaying Apprentice to join our team. This is a fantastic opportunity for someone looking to start their career in construction and gain valuable hands-on experience.
Comprehensive Training: Learn from experienced professionals and gain practical skills on the job.
Career Development: Opportunities for progression within the company.
Supportive Environment: Be part of a friendly and supportive team that values your growth.
Competitive Pay: Earn while you learn with a competitive apprentice wageWorking Hours :Monday- Friday
Earliest start time of 7:30am
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Physical fitness,Positive attitude....Read more...
As part of our outstanding nursery team, you’ll work under the guidance of qualified practitioners, a workplace mentor, and your Apprenticeship Assessor to develop the skills, knowledge, and behaviours required in early years education.
Your role will include:
Safeguarding children
Supporting their emotional and developmental needs
Assisting in planning engaging activities
Maintaining high standards of hygiene and safety
Building strong partnerships with parents
You’ll also gain experience in key worker responsibilities and contribute to the day-to-day running of the nursery, all while learning and growing in a supportive college setting.
If you're passionate about childcare and ready to take the first step in a rewarding career, we’d love to hear from you!Training:
The apprenticeship training is delivered through a combination of workplace learning and regular college attendance
This training will teach you the knowledge, skills and behaviours set out in the Level 3 Early Years Educator standard
On completion the apprentice will receive the Level 3 Diploma in Early Years
Functional Skills in maths and English may also be required depending on current level
Training Outcome:
Upon successful completion of the Level 3 Early Years Educator Apprenticeship, candidates may have the opportunity to progress into a full-time role
Employer Description:Yeovil College has been serving the community in and around Yeovil for almost 140 years.
The College was first formed in 1887 when Somerset County Council began formally organising Science and Art classes in Yeovil. In 1947, the first Principal was appointed to lead Yeovil Technical College and when secondary education in the Yeovil Borough was reorganised in 1974, Yeovil College became one of the early tertiary colleges to be formed in England.
Today, Yeovil College remains passionate about its role as a key provider of education and training in South Somerset and North and West Dorset. It remains committed to its role as a tertiary college for the whole community.Working Hours :37 hours a week, all year round between the hours of 8am and 6pm. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Patience....Read more...
Accountabilities:
Creating cost effective haulage plans in line with the customer’s expectations and Service Level Agreements
To have the ability to react and positively adapt to the demands of the customers in a dynamic live environment
Consistency in communication with respect to planning changes and service delivery with both customers and supplier hauliers is critical and must be maintained at all times
Possess commercial awareness in line with baseline protocols ensuring add hoc deliveries are agreed effectively and recorded.
A team player with a flexible approach to working hours, showing commitment as necessary to satisfy fluctuating business demands
Ensuring effective and efficient use of the transport planning systems, adopting best practices and general housekeeping
Recognise peers' strengths and weaknesses, offer support to achieve business and personal goals
Continually look to improve the service we provide offering ideas and recommendations as necessary
Proactively prevent accidents and reduce hazards by ensuring that Company Policy, Health & Safety Standards and standards of housekeeping are followed at all times across the platform
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time
Update the GTS Non-conformance system to record non-adherence to schedule reporting
Training:
Traffic Operator Level 2 Apprenticeship
Functional Skills in English and math at level 2 unless exempt through previous qualifications gained
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.Working Hours :Monday to Friday 05:30am – 14:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Good knowledge of UK Geography....Read more...
Year 1
Learn to perform routine service and maintenance operations.
Identify machinery components.
Prepare equipment for repairs (e.g. cleaning, dismantling and reassembling).
Years 2 - 4
Give advice and guidance about machinery.
Diagnose and find faults to recommend the best course of action to a customer or according to the manufacturer’s specifications.
Training:
For the full apprenticeship, candidates will complete
Level 2 Diploma in Work- Based Land Based Service Engineering Operations
First Aid
Level 1-2 in English Functional Skills
Level 1-2 in maths Functional Skills At the end of Year 1, apprentices will complete their End Point Assessments (EPA) and will achieve their Land Based Service Engineer certificate, before moving on to become a Land Based Service Engineering Technician, providing they have gained the relevant Functional Skills.
For the End Point Assessment (EPA) apprentices will undertake a knowledge test, some practical tasks and a professional discussion. If completing Year 4 on the programme, apprentices will also carry out a presentation on a topic relevant to their chosen pathway, alongside these other assessments.
Apprentices must attend college sessions in block weeks at the Easton campus, located to the west of Norwich. Training Outcome:A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a position following their apprenticeship. Employer Description:B&C Farming is a contract farming business based in north Norfolk. We have a full time workshop manager and aim to do as much in house as possible in terms of repairs, preventative maintenance, servicing, breakdown response and management of new or improvement projects. The business is spread across a number of locations and owns a significant amount of machinery to tend to.Working Hours :37.5 hours per week (under 18) option for more hours if over 18.
Monday - Friday 0700 - 1600
Some weekend working (Age Dependent)
30 minutes for lunch plus additional morning and afternoon break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Commitment,Excellent Time Keeping,Motivation....Read more...
Providing high-quality customer service and technical support over the phone and via a ticketing system.
Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems.
Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs.
Prioritising and managing your workload effectively.
Meeting key performance targets and service standards.
Contributing to process and technical improvements.
Following company procedures, policies, and values at all times.
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready.Working Hours :37.5 hours per week, Monday to Friday, 9am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills....Read more...
IT Support:
Provide technical support and maintenance for IT desktop
Install and maintain workstations and laptops
Support IT/CAD Manager in reviewing IT systems
Support internal telephone system and external telecommunication suppliers
Provide technical support and maintenance for printers
To assist with other departmental duties where necessary
Liaise with IT Manager
Software Support:
Assist the IT/CAD Manager to maintain and monitor software subscriptions (Adobe, Bentley, Autodesk, Rhino)
Support staff on the latest software and general day-to- day technical issues
Maintain and support cloud-based email (Office 365)
Assist IT/CAD Manager to propose and implement new software solutions and systems as required to meet company objectives
System Management:
Liaise with architects and provide assistance in use of web-based document control systems I.E. Newforma
Additional information:
We use Autocad and Revit software packages to develop most of our projects (some legacy projects delivered in Microstation)
Further training can be provided but we require individuals who can become quickly established on projects, so some experience of Revit in particular is essential
We work as a collaborative and proactive studio where communication and knowledge sharing is encouraged
Project work is supported by a programme of lunchtime talks, construction site visits and office trips
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 4 Network Engineer
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Employer Description:Founded in 1991 Haworth Tompkins is a Stirling Prize-winning architectural practice of 100+ people, working across the Culture, Housing, Mixed Use, Industrial, Education and Masterplanning sectors. We are an Employee Ownership Trust, a B Corp, founding members of Architects Declare and named the AJ100 Practice of the Year in 2020 and 2022.Working Hours :Monday – Friday
9am to 5.30pm (with one hour for lunch)
Operating core hours
Offsite training when required based on Apprenticeship requirementsSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months. However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pm. Exact days and times to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Providing first-line support for hardware, software and operating systems (Windows and macOS)
Assisting with the setup and removal of user accounts (onboarding/offboarding)
Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365
Logging all support requests and documenting troubleshooting steps
Ensuring compliance with IT policies and maintaining service standards
Collaborating with the Service Desk Manager and wider teams to resolve cross-functional issues
Delivering great customer service by responding to user queries promptly and professionally
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Pegasus Group is a leading national consultancy in planning, design, environment, and economics. With offices across the UK, our expert teams support major developments and projects, backed by a dedicated IT department that keeps our systems running smoothly.Working Hours :37.5 hours per week, Monday to Friday, shifts between 8.00am - 6.00pm.Skills: Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
As a Maintenance Engineer Apprentice, you will need an interest in understanding how equipment works. This role will involve carrying out planned, unplanned and preventative maintenance on various bespoke machines, Uninterruptable Power Supplies (UPS), control systems and electrical switchgear.
Joining the Company team as a Maintenance Engineer Apprentice, your role will be focused on maintenance of a variety of machinery and equipment. As part of your programme, you will learn how to:
Replace faulty components based on fault-finding
Learn to maintain bespoke equipment such as lasers, automated robots and large production machinery
Mechanical & electrical inspection and maintenance on a range of equipment
Liaise with production team
Follow housekeeping and health & safety procedures Interpret, read, understand and complete various technical documentation
Training:As a Maintenance Engineer Apprentice, you will be studying a Level 3 Maintenance Operations Engineering Technician Apprenticeship. Throughout your apprenticeship Magma Global, you will be supported by your company mentor and your PETA Learning and Development Coach. Your Level 3 programme will include, a level 3 Engineering work-based qualification delivered by PETA, and day release for 24 months to complete a level 3 BTEC technical certificate. Overall duration 48 months.Training Outcome:
Fulltime employment
Further personal development
Further academic development
Higher apprenticeship
Employer Description:We are a UK manufacturing business based in Portsmouth with a global customer base made up of the largest businesses in the world. Magma was acquired by TechnipFMC in 2021 and continues to operate as an independent business with the support of TechnipFMC. Our engineering team engage with clients around the globe on a daily basis. The industry is excited about what we do and keen for us to solve their problems. We are at the cusp of a subsea revolution and we want the best engineers to make it happen as fast as the demand is growing.Working Hours :For an initial period, the working hours will be 08:30-17:00, however, later these will change to early & late shifts, working 06.00-14:00 or 14:00-22:00.Skills: Problem solving skills,Enthusiastic team player,Self-motivated and driven,Excellent communication skills,Positive attitude,Willingness to learn,Methodical and logical,Good manual dexterity,A real interest in maintenance,Good hand to eye co-ordination,Learn through instruction....Read more...
As a Property Maintenance apprentice you will learn a variety of skills and knowledge in relation to:
Carpentry & Joinery
Painting & Decorating
Tiling
Plastering
Basic Plumbing
Brickwork & Stone masonry
You will also acquire knowledge and a good understanding of:
Health and Safety in the workplace
Carrying out repairs to the fabric of a building, for example, repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
Understanding and maintaining plumbing and drainage systems, for example, repairs to WC systems, leaking taps or water testing and unblocking drains
Maintaining high levels of water hygiene within a building
Understanding and maintaining electrical distribution, safe repair of electrical installation to legal requirements, for example, replacing damaged sockets, plugs, lighting and fuses
Understanding and maintaining plant, safety systems and equipment
Understanding and maintaining grounds and external fabrication of a building, such as drainage and guttering
Understanding and demonstrating the safe use of hand tools, for example, screwdrivers, power drills, pliers, paper strippers and a variety of other tools used in plumbing and carpentry
Demonstrating and understanding the importance of the control of resources and stock
Understanding and demonstrating the principles of Planned Preventative Maintenance
Understanding how to prepare for refurbishment or deep cleaning of equipment and surfaces
Carrying out repairs and reactive maintenance
Understanding the importance of customer service
Recording and reporting information accurately either internally or externally
Training:The successful candidate will work towards a Level 2 Property Maintenance Operative Qualification which will take 18 months (plus End Point Assessment) and will be delivered by Sheffield College on a Day Release Basis.Training Outcome:Progression into a full-time role and the possibility of further qualifications.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:00 - 16:00 (15:30 on a Friday).Skills: Communication skills,Team working,Initiative....Read more...
You will largely be working on bookkeeping, VAT and accounts preparation projects but will also assist in some of the day to day functions that are essential to keeping the office running smoothly.
Processing purchase invoices into the accounting software
Chasing approval of invoices
Chasing overdue invoices from customers
Assisting the Financial Controller with reports and audits
Processing bank transactions into the accounting software
Maintaining relationships with our customers and suppliers
Assisting the operations department with any support they may need
Desired Skills / Requirements
Willingness to learn in busy office environment
Ability to work in a high-pressure environment
Politeness while communicating with customers, suppliers and colleagues
Good knowledge of IT packages with data input accuracy a must
High levels of numeracy
Good personal and working ethics
Attention to detail is essential
Organised with the ability to set priorities
Training:Assistant Accountant - Level 3 Apprenticeship Standard (A level).
This is to gain a Level 3 AAT qualification. This Apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. Training is classroom based at our training centre in Hitchin, one day a week. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 3 qualification, the candidate can go on to complete the Level 4 AAT Apprenticeship training, with a view to further professional qualifications. There is the opportunity to progress to a more senior level with the company and a career in accountancy.Employer Description:Synergy Hire Ltd. is a rapidly expanding plant hire business, based in Letchworth, Hertfordshire. With over five years of operation, we have grown significantly and now operate from five locations across the UK. As part of the Hitachi Construction Machinery Group, a leading global brand in the construction machinery industry, we are proud to be at the forefront of an exciting and growing market.Working Hours :Monday to Friday, 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
P2P function:
Check, verify and process invoices following 3-way matching process
Apply the correct ledger and sub-ledger coding when processing records
Manage discrepancies, disputes and invoice approval issues, escalating where appropriate
Maintain supplier records, using the company supplier maintenance processes
Prepare the supplier payment runs in line with the Company timetable
Ensure adherence to CIS legislation by ensuring that deductions are made from suppliers where required
Expenses:
Check and process expenses, verifying that they are in line with the Company policy
Manage discrepancies and approval issues, escalating where appropriate
General support functions:
Assist in month end reporting procedures including preparation of accruals
Work closely with the Purchasing department and suppliers to resolve issues and queries
Identify improvements within P2P and overall finance processes
Perform filing and general administrative tasks following Company policy and guidelines
Carrying out other duties as assigned or required by management within your capabilities
Uphold the GMI mission and values in principle and practice
Training:Assistant Accountant Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There is plenty of scope to broaden knowledge and responsibilities during the apprenticeship working with other members of the finance team
The successful candidate will have the opportunity to progress
Employer Description:GMI is an award winning multi regional main contractor operating in a variety of diverse Construction sectors. Our founding principles to deliver ‘hands on’, ‘on time’ and ‘on budget’
are the heart of our success as we deliver projects with Trust, Integrity and Honesty throughout
the United Kingdom.Working Hours :Working hours will be 39 per week at our office in Beeston.
Monday - Thursday, 08:30 - 17:30 (1 hour lunch break) and
Friday, 08:30 - 16:30 (1 hour lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take place through multiple channels e.g. phone, email, or IM
Responsible for, deploying, configuring, and supporting user devices (Laptops, workstations, smart devices, printers)
To either resolve or escalate incidents and service requests in a timely manner and according to service level agreements (SLAs)
To carry out the following daily checks: service desk tickets and backup reports. Where an issue is identified, a ticket needs to be raised in the ITSM tool and actioned appropriately
Troubleshooting / repairing desktop PC's, laptops, and installations
To carry out user administration (e.g., new starter account creation/leaver)
To provide input to process documentation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Ebiquity is the world leader in media investment analysis. Trusted by more than 75 of the top 100 global advertisers – and 500 more worldwide.Working Hours :8.00am - 4.30pm or 9.30am - 6.00pm. Initially you will be fully office based, eventually working from home on a Friday and Monday every other week.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Manage and respond to support tickets via the Service Desk system.
Handle incoming phone calls and emails from users requiring IT assistance.
Provide remote support using monitoring and management software.
Perform tasks ranging from password resets to cloud service configurations (e.g., Microsoft 365).
Document IT requests and maintain accurate records of support activities.
Visit supported schools and business sites to resolve technical issues.
Engage with staff in person to troubleshoot and provide IT solutions.
Assess and document end-user IT environments during site visits.
Assist in the setup and maintenance of cloud-based IT services.
Support users in navigating and utilising platforms like Microsoft 365.
Collaborate with external support providers when necessary to resolve complex issues.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Spectrum IT is a growing IT organization supporting primary and SEN schools, as well as small businesses nationwide. It operates as a Managed Services Provider with a focus on cloud services and remote support. They offer hands-on experience and mentorship from experienced 3rd Line Engineers.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
Your duties will include:
Assist as required with a wide range of engineering duties including in the preparation of engineering drawings, specifications, and reports
Operate computerised systems and software for the preparation of reports, designs and for asset/fault management purposes
Maintain and update asset management databases
Contribute to site surveys, measurements, and setting out tasks
Assist with the investigation of complaints relating to Street Lighting, Traffic Signals &; UTC
Liaise as required with contractors, suppliers, and other appropriate agencies both internal and external
Support the design and specification of street lighting schemes, preparing technical drawings, layouts, and lighting calculations
Learn to use industry standard Lighting Reality design software
Use CAD and other engineering software to produce technical drawings
Assist in the delivery of traffic signal refurbishment and installation projects
Support the design and commissioning of traffic signal systems
Attend site visits, contractor meetings, and on-site commissioning activities
Learn to use Urban Traffic Control (UTC) and other intelligent transport systems such as In View, UTC-UX and Stratos (Traffic signal design, phasing, and operation and gain knowledge SCOOT, MOVA, or other adaptive control systems
Gain understanding of traffic modelling and signal design software
Training:
Qualification - Level 4 Civil Engineering Senior Technician Apprenticeship
The training will require 1 day a week attendance at college
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2-months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
