Administrative support
Customer service
Answering phones
Financial support
Training:
Hull College will deliver the qualification, as workplace delivery
Training Outcome:
Progression with Oldfleet Primary School could be full-time employment and further administrative positions
Employer Description:The Thrive Co-operative Learning Trust is responsible for ten schools across Hull; three secondary and seven primary. A Thrive school is one that is a dynamic community of staff, pupils and their families all focussed on one thing - inspiring pupils to thrive in life.Working Hours :Monday- Thursday, 08.00 - 16.00.
Friday, 08.00 - 15.30.
Term time only.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Patience....Read more...
Reception and Communication Duties:
Answer incoming telephone calls in a professional and courteous manner
Take accurate messages and ensure they are passed promptly to the appropriate person
Make outgoing telephone calls to clients, family members, suppliers, and other businesses as required
Respond to customer enquiries and direct requests to the relevant team member
Monitor and manage customer email communications
Welcome visitors and provide a professional first point of contact for the business
Administrative Support:
Prepare, organise, and maintain office documentation and records
Assist with the preparation of documents and paperwork for meetings
Attend meetings when required and accurately record and type meeting minutes
Maintain electronic and paper filing systems, ensuring documents are stored securely and accurately
Upload documentation to client portals, websites, and other online platforms as required
Support the wider team with general administrative duties and ad hoc tasks
Finance Administration:
Assist with the preparation and processing of end-of-month invoices
Take payments from customers via approved payment methods
Issue receipts promptly and maintain accurate payment records
Support the finance function with general administrative tasks and record keeping
HR Administration:
Assist with general HR administration duties, including maintaining employee records and personnel files
Support the onboarding process for new employees, including preparing employment documentation and induction packs
Assist with processing employee documentation such as contracts, policies, and forms
Maintain accurate and confidential HR records in line with company procedures and data protection requirements
Support the management of staff training records and compliance documentation
Assist with recruitment administration, including arranging interviews and communicating with candidates
Provide administrative support to managers on HR-related matters as required
Customer and Client Support:
Provide excellent customer service to clients, families, suppliers, and visitors
Liaise with customers and external organisations to obtain or provide information
Ensure confidential information is handled appropriately and in accordance with company procedures
Training:Business Administrator Level 3.
The apprentice will be expected to attend online classes once every other week.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:On successful completion of the apprenticeship, the apprentice will have developed a strong range of administrative, organisational and communication skills, providing a solid foundation for a long-term career in business administration. There may be opportunities to progress into a permanent Business Administrator or similar role within the organisation, with further opportunities to develop and progress into more senior administrative, coordination or management positions as experience and skills grow.Employer Description:LJM Homecare is a person-centred, CQC-regulated homecare company, combining everyday domiciliary care with more complex healthcare and specialist support, with a strong emphasis on dignity, independence and continuity of carers. Working Hours :Monday to Friday, 9am - 5pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
The Patient Services Administrator Apprentice will support the day-to-day administrative and reception functions of Neasham Road Surgery, helping to deliver an efficient, professional, and patient-focused service. Working as part of a busy GP practice team, the apprentice will assist patients, support clinical and administrative staff, and develop key business administration and customer service skills within a healthcare environment. The role will involve handling confidential information, maintain accurate records, and ensure patients receive a positive experience when accessing practice services.
Key Duties & Responsibilities:
Welcome patients and visitors to the surgery in a friendly, professional, and respectful manner
Answer telephone calls and respond to patient enquiries, directing requests to the appropriate member of staff
Support appointment booking, cancellations, and patient registration processes using practice systems
Maintain accurate patient records and update information in line with NHS and practice procedures
Assist with processing repeat prescription requests and administrative correspondence
Manage incoming and outgoing emails, post, scanning, filing, and document management tasks
Support clinicians and administrative staff with routine administrative duties
Handle confidential patient information safely and in accordance with data protection requirements
Assist with processing referrals, test result communications, and other patient-related administration
Support the practice in maintaining accurate records and completing routine data entry activities
Help patients access online services, where appropriate, and provide guidance on practice procedures
Work collaboratively with colleagues to ensure the smooth running of reception and administrative services
Skills & Experience Gained:
Healthcare administration and patient services experience
Use of clinical and administrative IT systems
Professional communication with patients, clinicians, and external healthcare providers
Understanding of confidentiality, GDPR, and information governance within healthcare
Customer service and reception skills in a busy GP practice environment
Organisation, prioritisation, and time management skills
Experience maintaining accurate records and managing sensitive information
Understanding of NHS primary care services and healthcare administration processes
Ideal Candidate:
This role is suited to someone who is:
Friendly, approachable, and professional
Reliable and willing to learn
Organised and able to manage multiple tasks
Comfortable communicating with a wide range of people
Able to work effectively as part of a team
Respectful of confidential and sensitive information
Confident using computers and willing to develop digital skills
Able to remain calm and professional in a busy healthcare environment
This apprenticeship provides an excellent opportunity to gain valuable administrative experience within a patient-centred healthcare setting while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Learning & Skills, Darlington.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship Learner could lead to:
Full time employment and / or Business Administration Level 3 Apprenticeship
Employer Description:Neasham Road Surgery is a modern, purpose-built GP practice located on the corner of Neasham Road and Smithfield Road in Darlington. The practice provides a wide range of primary healthcare services to more than 12,500 patients within the local community and works closely with other GP practices across Darlington to deliver high-quality, accessible healthcare services.
The surgery is committed to delivering compassionate, patient-centred care that supports the health and wellbeing of its community. The team strives to provide healthcare services with professionalism, respect, integrity, and a focus on achieving positive health outcomes for all patients. Neasham Road Surgery offers a welcoming and inclusive environment, with on-site parking including disabled spaces, wheelchair-friendly access, nearby public transport links, and a local pharmacy situated close to the practice.
The practice is built around core values of Compassion, Excellence, Accessibility, Partnership, Improvement, and Integrity. These values guide the way staff support patients and work collaboratively with healthcare professionals and the wider NHS community to deliver the highest standards of care.
As a Patient Services Administrator Apprentice, you will become part of a dedicated team committed to providing excellent customer service and ensuring patients receive the support and care they need when accessing healthcare services.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Providing day-to-day administrative support to the team.
Managing emails, correspondence and routine enquiries.
Maintaining accurate and up-to-date records and databases.
Preparing documents, reports, presentations and other business information.
Organising meetings, appointments and events.
Preparing agendas, taking notes and recording actions where appropriate.
Updating spreadsheets and carrying out basic data analysis.
Supporting the production of reports and management information.
Maintaining electronic and paper filing systems in line with organisational procedures.
Assisting with the processing and monitoring of administrative requests.
Supporting colleagues with projects and business activities.
Communicating professionally with internal and external stakeholders.
Responding to enquiries and directing queries to the appropriate person or team.
Following organisational policies, procedures and confidentiality requirements.
Using a range of digital systems and Microsoft Office applications.
Identifying opportunities to improve administrative processes and ways of working.
Prioritising tasks and managing your workload effectively.
Undertaking other reasonable administrative duties appropriate to the role and level of the apprenticeship.
Training Outcome:As a community interest company, we participate in various community events and there will be an expectation for attendance at some but not all of these.
In addition, client management is a key element of our business and therefore it is expected individuals will be able to attend external meetings/events/gatherings with clients.Employer Description:SME LOCAL CIC is a community-focused organisation committed to supporting local businesses, communities, education, enrichment and wider economic and social development.
The organisation works across a range of projects and initiatives that require effective communication, audience engagement and digital promotion.
The Business Administrator Apprentice will play an important role in supporting SME LOCAL CIC's continued development of its administration process and supporting the requirements of a fast paced organisation are continually me, whilst also supporting the organisation to communicate effectively with local businesses, partners, learners, communities and other stakeholders.Working Hours :35 hours per week, Monday to Friday. This includes the study date.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative....Read more...
As a Business Administrator Apprentice, you will support the day-to-day running of a busy office providing administrative support across multiple departments within the business. This is an excellent opportunity to gain valuable office experience whilst working towards a nationally recognised qualification.
Your duties will include:
Accurately entering information onto the company's warehouse management system.
Speaking with customers to confirm product information and delivery details.
Providing general administrative support including filing, photocopying and document preparation.
Using Microsoft Office, including Excel, to maintain records and input data.
Answering telephone calls and responding professionally to customer enquiries.
Raising purchase orders and liaising with suppliers.
Supporting different departments with a variety of administrative tasks as required.
Full training will be provided throughout your apprenticeship.
Training:Level 3 Business Administrator Apprenticeship Standard at New college Durham.
Functional Skills in English and maths (if required).
One-to-one support from a dedicated apprenticeship assessor.Training Outcome:On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Business Administrator position within the company, subject to business needs and individual performance. You will have gained valuable experience supporting multiple departments, using industry-specific systems, working with customers and suppliers, and developing the skills needed for a successful career in business administration.Employer Description:UK core group LTDWorking Hours :Monday-Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
We are currently recruiting for an Administrator to join a busy team supporting operations within the aviation environment.
This is a varied administrative and compliance-focused role, ideal for someone who is highly organised, detail-oriented and comfortable handling sensitive information. You will play an important part in ensuring airport access pass applications are processed accurately and in line with relevant security and regulatory requirements, while also providing wider administrative support to the team.
Key Responsibilities
Airport Pass Applications
- Review and process airport identification pass applications for employees, contractors and third-party personnel.
- Check identity documentation, employment information and relevant background vetting.
- Ensure applications are complete, accurate and submitted within required timescales.
- Maintain accurate records of applications, approvals and supporting documentation.
Compliance & Security
- Support compliance with applicable UK aviation security and airport access requirements.
- Ensure relevant background checks, vetting and training requirements are completed.
- Maintain clear and auditable records for compliance purposes.
- Keep up to date with changes to relevant security requirements and processes.
Stakeholder Management
- Act as a key point of contact for queries relating to airport passes and associated processes.
- Liaise with internal teams, contractors and external stakeholders to obtain information and resolve queries.
- Work with relevant airport security contacts and other external bodies when required.
Administration & Team Support
- Provide general administrative support to the wider team and client frameworks.
- Prepare and submit invoices and supporting documentation.
- Coordinate meetings, events and team activities.
- Gather information and updates from internal teams.
- Arrange meetings, take minutes and maintain action logs.
- Provide additional administrative and coordination support as required.
About You
We are looking for someone who is organised, proactive and highly attentive to detail, with the ability to manage sensitive information professionally.
You will ideally have:
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- The ability to handle confidential and sensitive information appropriately.
- Strong written and verbal communication skills.
- Confidence communicating with a range of internal and external stakeholders.
- Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
- Strong record-keeping and document management skills.
- A proactive approach, with the ability to identify issues and get things moving without being asked.
- A collaborative attitude and a genuine interest in improving processes and ways of working.
Desirable Experience
- Previous experience within an aviation, airport, security or regulated environment.
- Knowledge of UK aviation security requirements or airport pass application processes.
- Experience in compliance, vetting, security administration or a similar role.
- Experience supporting frameworks, projects or operational teams.....Read more...
As an Apprentice Administrative Assistant, you will work as part of the school’s administrative team and gain practical experience across a range of school office functions.
With appropriate training and support, your duties will include:
Providing general administrative support, including preparing letters and documents, photocopying, filing, data entry and maintaining accurate records.
Answering telephone calls and responding appropriately to routine enquiries from staff, students, parents and visitors.
Supporting Reception when required, including welcoming visitors, assisting with signing in and out, recording deliveries and helping with general enquiries.
Assisting with student administration, including maintaining student files, preparing routine correspondence and helping with timetable, locker and lost property enquiries.
Supporting the administration of school events such as Open Mornings, Parents’ Evenings, school visits, Sports Day and other school activities.
Assisting with communications to parents and carers, including preparing standard letters, forms and electronic communications.
Supporting the administration of staff absence and lesson cover, including recording absence information and assisting with communication with supply agencies.
Assisting with the preparation, photocopying and collation of school reports, examination papers and other school documentation.
Helping to maintain office resources and records, including ensuring printers and administrative areas have the necessary paper, toner and other supplies.
Working professionally and confidentially at all times, following school policies and procedures and safeguarding requirements.
Undertaking appropriate training and development as part of the apprenticeship and applying the skills and knowledge gained within the workplace.
Invoicing to purchase equipment, and organising the setup and payment facilities for trips/activities. The apprentice would also have access to support the Finance team prepare invoicing for payment.
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator.
Monthly classes at Colchester Institute (Colchester Campus).
Training Outcome:On successful completion of the apprenticeship, the skills and experience gained will provide a strong foundation for a career in school administration or the wider education sector. Future opportunities could include roles in general administration, reception, student services, attendance, examinations, admissions or other school support functions, with the potential to progress to more senior administrative roles as experience develops.Employer Description:St John Fisher Catholic Comprehensive School is a co-educational secondary school and sixth form in the heart of historic Rochester, providing a comprehensive, faith-based education for students of all abilities. We are a supportive community committed to excellence in learning and helping every student reach their potential. Our experienced teaching and support staff work closely together, with many colleagues choosing to remain with the school for many years. Our modern, purpose-built school opened in 2023 and provides excellent facilities and IT throughout. We have excellent train and bus links, with free onsite parking for staff and visitors.Working Hours :Monday to Thursday, 8:00am - 4:00pm. Friday, 8:00am - 3:30pm. With a 30 minute (unpaid) lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Assist with data entry and record management, ensuring client and job information is accurate and up to date.
Support the administrative processes by running reports, updating payment records, and issuing statements or reminders under supervision.
Maintain company files, digital documentation, and correspondence, ensuring consistent naming and version control.
Provide general office support — answering calls, responding to emails, and scheduling appointments.
Support recurring reporting and tracking tasks such as supplier invoice matching, open job lists, and inactive client checks.
Provide cover for holiday or sickness absences, ensuring that basic administrative and communication duties continue smoothly.
Training:Training will be delivered by MIT Skills.Training Outcome:This is an exciting opportunity to join a fast-growing, forward-thinking company. The role offers scope for development, with potential to progress into a full-time administrative or operational support position upon completion of the apprenticeship.Employer Description:Perfect Protect is a Financial Services company, established in 2017, with the goal of catering for clients from all walks of life. No matter what the nature of their personal finances. They have proven methods of protecting, supporting and developing client’s wealth.
Perfect Protect deliver several services, including mortgages, insurance and financial planning. Our business continues to grow year-on-year, and we remain committed to adapting with the ever-changing economic and environmental landscape — ensuring we continue to deliver high-quality, sustainable solutions for many years to come.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The Business Administrator will provide vital operational and administrative support to drive the company’s growth strategy.
Operating within the Customer Success Team, this role acts as the central link connecting the Customer Relationship Team (responsible for growth and retention) and the Project Management Team (responsible for delivering post-sales services and solutions).
This includes executing time-critical administrative tasks, managing client documentation, updating digital media platforms, and coordinating meeting logistics to ensure efficient company operations and the maintenance of excellent customer service standards.
We are seeking a Business Administrator to provide vital operational and administrative support to drive the company’s 1 growth strategy. Operating within the Customer Success Team, you will act as the central link connecting the customer.
Relationship Team and the Project Management Team. You will take full accountability for CRM data integrity, oversee the operational administration of deal pipelines, and directly support sales and customer retention functions by executing time-critical administrative tasks, managing client documentation, and coordinating meeting logistics.
Training:Level 3 Business Administration Apprenticeship.Training Outcome:Level 3 Business administrator apprenticeship. Potential full -ime role after qualified.Employer Description:At Levett Consultancy, as the UK first Google partner, we pride ourselves on delivering exceptional IT solutions using Google Cloud that drive tangible results for our clients. We are a team of dedicated professionals, passionate about building long-term partnerships and empowering organisations to reach their full potential. Our culture is built on collaboration, innovation, and a relentless pursuit of excellence.Working Hours :35 hour working week Monday to Friday. Shifts TBC.Skills: Communication skills,Confident,Organised....Read more...
The Admin and Finance Assistant will support aspects of administrative/secretarial support, finance, communications, and management of specific projects on behalf of the Principal and the Academy.
Ensure the effective operation of administrative processes and procedures, recognising the importance of enquiries or issues and applying the appropriate prioritisation.
Co-ordinate and manage actions and responsibilities with regard to minutes, letters, e-mails and other forms of communication ensuring that a response is promptly and appropriately.
Assist in the development and maintenance of specific administrative processes / systems, for example effective record keeping and electronic filing systems.
Liaise and work collaboratively with internal stakeholders including site-based staff and wider central services functions (Finance, HR etc.).
Assist with financial and accounting administration, invoices, processing of petty cash, checking transactions and undertaking reconciliation in line with academy financial procedures.
Liaise with external stakeholders including parents/carers, local authorities to arrange visits, meetings to support the referrals and admissions process.
Maintain, organise and order stationery.
Support reception during busy periods to deal with parents / carers and answering calls.
Keep the Academy website up to date and ensure the latest policies are available.
Carry out other reasonable tasks from time to time as directed by the Principal.
Training:Training will take place on site and remotely through Lift Schools dedicated apprenticeships training portal. You will meet with your assessor on a regular basis and a full training plan will be agreed with your assessor and employer before the start of training.Training Outcome:Your earnings can increase over time with an apprenticeship.
This apprenticeship provided the opportunity to gain valuable hands-on experience and develop key administrative skills within a busy construction environment. The successful candidate will build confidence in communication, organisation and the use of business system.Employer Description:Castle View Enterprise Academy is a publicly funded secondary school in Sunderland catering for pupils aged 11-16. As one team, together we can achieve our vision to provide the best education for all students, in order for them to achieve their personal best. To do this we need to provide an outstanding education in every area of academy life.Working Hours :Monday to Thursday, 08:00 to 16:00.
Friday, 08:00 to 15:05.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
We are looking for an enthusiastic and motivated Business Administration Apprentice to join our friendly and professional team at Premier Mortgage Services. This is an excellent opportunity for someone looking to start their career in business administration while gaining valuable experience within the financial services industry.
As a Business Administration Apprentice, you will play an important role in supporting the day-to-day operations of the business. Working closely with mortgage advisers and administrative staff, you will develop a broad range of administrative, communication, and organisational skills while studying towards a recognised Business Administration qualification.
Main Duties and Responsibilities:
Answering telephone calls and dealing with customer enquiries professionally.
Greeting clients and assisting with appointment bookings.
Managing emails and responding to routine correspondence.
Maintaining accurate client records and updating internal systems.
Preparing and sending documentation to clients, lenders, and solicitors.
Supporting mortgage advisers with administrative tasks throughout the application process.
Filing and organising both electronic and paper documents.
Monitoring and processing incoming post.
Scheduling meetings and managing diaries.
Ensuring all information is handled in line with company procedures and data protection requirements.
Providing excellent customer service to clients throughout their mortgage journey.
Training:Two Wednesday's a month at Nottingham College City Hub campus. You will also be assigned an assessor who will visit you at the workplace. Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:We're Premier Mortgage Services based in Nottingham. In 2025 we celebrated 33 years of providing first-class whole of market mortgage advice to clients across the Nottingham and the UK, surpassing £2 billion pounds of client borrowing.Working Hours :Monday to Friday, 9.00am to 5.00pm, with a 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Provide general administrative support within the school office.
Answer telephone calls and respond to enquiries professionally.
Welcome visitors and maintain a friendly reception service.
Maintain accurate paper and electronic filing systems.
Assist with data entry and school management systems.
Produce letters, reports and other documents using Microsoft Office.
Support the organisation of meetings and school events.
Handle confidential information in accordance with GDPR requirements.
Work alongside experienced administrators to develop office and organisational skills.
Complete the Level 3 Business Administrator Apprenticeship, including remote learning, reviews and assessments.
Participate in off-the-job training activities such as:
Shadowing senior administrators.
Attending CPD sessions on safeguarding, GDPR and school systems.
Completing online learning modules.
Supporting improvement projects within the school.
Researching best practice in school administration.
Reviewing and updating administrative procedures.
Reflecting on learning through regular workplace reviews.
Training Outcome:On successful completion of the apprenticeship, there may be opportunities for a permanent administrative position within the school or progression into more senior administration roles. The qualification also provides a strong foundation for further study or management-level apprenticeships.Employer Description:This is a school where children and families belong. Orgill sits at the heart of its community, and we place great importance on creating a warm, inclusive environment where everyone feels welcomed, valued, and respected. We believe that when children feel a strong sense of belonging, they are confident, happy, and ready to learn.Working Hours :37.5 hours per week (term time only – 39 weeks per year).
Hours of work - Monday to Friday 8.00am until 4.00pm (1 hour lunch break, 30 minutes of this is paid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Administrative Assistant, you will play an important role in supporting the team with a variety of administrative tasks.
Working closely with our Client Support Assistant on a daily basis, you will receive full training, supervision and support throughout your apprenticeship, with opportunities to develop your skills and build a long-term career within the firm.
Key Responsibilities:
· Contacting utility companies and other organisations to obtain meter readings and account information
· Arranging and coordinating meetings for members of the Court of Protection team
· Collating and preparing documents for files, meetings and applications
· Requesting and collecting proof of expenditure, benefits, assistance and other supporting documentation
· Updating client records and internal systems accurately
· Scanning, filing and organising documents electronically and in paper files
· Processing incoming and outgoing correspondence
· Supporting the team with general administrative and office duties
· Assisting with document preparation and case management administration
· Providing excellent service to clients, colleagues and external organisationsTraining Outcome:This role offers excellent opportunities for growth and development. Successful candidates will gain valuable experience within a professional legal environment and may have the opportunity to progress into further administrative, legal support or specialist roles within the business.Employer Description:The Firm:
Ashtons Legal is a growing firm in the East of England with a focus on providing excellent legal advice to a diverse range of individuals, institutions and executives across our region and beyond.
We are a friendly and supportive team of professionals working together to make sure our clients get the best advice possible. Our firm has a flexible reward and benefits structure and a culture of openness with an innovative leadership looking to the future
The Court of Protection Team:
Our Court of Protection team work with people who no longer have the mental capacity to deal with their own affairs and require the support of others to act on their behalf. This may be due to age related illness or an accident. Once it becomes apparent that someone will require assistance in managing their affairs we will meet with that person and family members to discuss more fully how we can provide assistance. Our Court of Protection specialist team assist clients throughout the UK from our East Anglia offices.Working Hours :Monday to Friday, 9.00 am to 5.00 pm, although flexible working patterns can be discussedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will work alongside a range of professional services teams, developing valuable administrative, organisational and customer service skills whilst completing your apprenticeship.
As a Business Administration Apprentice, you will play an important role in supporting the Directorate of Student Experience and Engagement.
You will gain experience across a variety of student-facing services, helping to deliver an outstanding student experience from first enquiry through to graduation.
Working with experienced colleagues, you will develop your administration, communication and customer service skills while supporting projects, events and day-to-day operations across the Directorate.
Your duties will include:
Supporting the Admissions process by responding to enquiries from prospective students, scheduling interviews and auditions, liaising with applicants and academic staff, maintaining accurate applicant records, and assisting with the administration of offers and enrolment.
Assisting with the planning and delivery of student recruitment and transition activities throughout the year, including outreach events, applicant experience activities, enrolment and Welcome Week by preparing resources, coordinating bookings, registering attendees and welcoming prospective and new students.
Supporting the administration of student support services, including monitoring shared inboxes for Disability, Careers & Employability, Mental Health & Wellbeing and Student Financial
Support enquiries, recording student contacts, and ensuring timely follow-up by supporting students to book appointments through Microsoft Bookings.
Providing administrative support for student engagement activities, including coordinating Student Voice meetings, supporting Students' Union campaigns and events, maintaining records, preparing resources and promoting opportunities for students to get involved in life at UCEN Manchester.
Provide general administrative support across the Directorate of Student Experience and Engagement by maintaining accurate records and databases, updating electronic filing systems, processing documentation, monitoring shared inboxes and assisting colleagues with day-to-day administrative tasks in line with data protection and organisational procedures.
Training:Business Administration Level 3 Apprenticeship with Total People.Training Outcome:This apprenticeship provides the opportunity to gain hands-on experience in a higher education setting, across the entire student journey, from outreach and admissions through to enrolment, student support and graduation.Employer Description:UCEN Manchester is a Manchester based higher education provider offering career focused degree level and higher education courses designed to support progression into employment. It operates as a distinct higher education provider, originally part of The Manchester College, and has delivered degree level courses for more than three decades. Since 2018, it has developed as UCEN Manchester, with a focus on creative, technical and vocational higher education rooted in the North.
Working Hours :Monday - Friday 8.30am until 4pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Main Responsibilities
The apprentice will receive training and support while developing their administrative skills. Duties will include:
Carrying out general office administration tasks.
Preparing basic letters and emails using templates and guidance.
Sending meeting notices, minutes and correspondence prepared by Property Managers.
Entering and updating information accurately on company systems.
Scanning, saving and organising documents, including leases, policies and insurance documents.
Opening and maintaining electronic and paper files.Archiving files and ensuring records are stored correctly.
Photocopying, scanning, emailing, faxing and laminating documents as required.
Franking outgoing post and assisting with posting correspondence.
Ordering stationery and maintaining basic office supplies.
Sending brochures and information to prospective clients.
Assisting with basic data entry and record keeping.
Supporting the accounts team with straightforward administrative tasks, such as filing invoices and updating records.
Assisting with basic customer enquiries and directing queries to the appropriate member of staff.
Taking and passing on messages accurately.
Assisting with the administration of requests for keys, fobs and permits.
Updating customer and property information on company systems.
Supporting Property Managers with general administrative tasks.
Maintaining confidentiality when handling customer and company information.
Following company procedures, including data protection and GDPR requirements.
Developing confidence in using Microsoft Word, Excel, email and other office software.
Supporting the wider team with other reasonable administrative duties as part of their training and development.
The apprentice will not be expected to independently manage complex customer complaints, resolve property issues, make financial decisions or take responsibility for invoicing. These activities will be undertaken by experienced staff, with the apprentice supporting the administration where appropriate.
Training:
Business Administrator Level 3 apprenticeship.
Functional Skills in English and maths if applicable.
1 day per week on and off the job training with Metro PM.
Minimum of 1 day per month training at Protocol Consultancy Services (training provider).
Training Outcome:
Possibility of full time employment
Career and further learning progression opportunities
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
Management Summary - Administration Apprentice Roles:
Both Administration Apprentice roles will provide broad administrative and operational support across the business, with responsibilities developing over time as knowledge, skills and confidence increase.
Admin Apprentice 1 - Partnerships & Careers Administrator:
This role will primarily support Partnerships, Careers, Business Development and associated business functions. Key areas of responsibility will include:
Providing general administrative support, including managing communications, enquiries, meetings and documentation
Supporting the organisation and delivery of events, careers activities and stakeholder engagement
Maintaining accurate records, databases, systems and shared documentation
Supporting reporting, data management and the preparation of management information
Assisting with client and employer administration, onboarding and communications
Providing administrative support for recruitment and careers activities, including candidate and vacancy management
Supporting marketing, communications and promotional activities
Maintaining appropriate document control, compliance records and filing systems
Contributing to team projects and wider business initiatives as required
Admin Apprentice 2 - People & Data Administrator:
This role will primarily support Operations, learner administration and People & Culture. Key areas of responsibility will include:
Providing general administrative support across learner, employer and employee activities
Maintaining accurate records, systems, databases and documentation
Supporting data entry, reporting, tracking and general information management
Assisting with compliance activities and ensuring documentation is complete, current and accessible
Supporting learner administration throughout the learner journey
Providing administrative support for assessment, completion and certification processes
Supporting People & Culture activities across the employee lifecycle
Assisting with recruitment, onboarding, employee changes and general HR administration
Supporting policy, process and document management
Assisting with team engagement, development and culture activities
Contributing to audits, continuous improvement and wider operational projects
Overall:
Both apprentices will provide flexible administrative support across the organisation while completing their apprenticeship development. The roles will focus on building strong skills in administration, communication, systems, data management, compliance and customer service.
Responsibilities will gradually increase as each apprentice develops, with both roles expected to contribute to continuous improvement, cross-team working and the wider objectives of the business.Training:Administration Assistant Level 2.
Training will take place at our office as well as out in the field with the team (ME44QZ, Quayside House, Chatham).
Apprenticeship training workshops take place once per month with your Skills Coach.Training Outcome:Potential to progress onto the next apprenticeship level, or alternatively subject to a performance review and business viability, a full-time position within the business.Employer Description:Umbrella Training is an award-winning training provider, established over 10 years ago. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester, Maybourne Group, and the Rosewood choosing us as their preferred training provider and have develop partnerships with other hotel, restaurant & catering groups nationally. Apprenticeships is at the core of what we do, and our client base is the hospitality industry. Positive learner experience is critical to customer success.
Working Hours :Monday - Friday, 30-hours per week - 9am till 3:30pm (flexible working applies) 30-minute unpaid break included.Skills: Team working,Initiative,Non judgemental,Basic IT Skills,Positive Attitude....Read more...
Duties to include:
Carry out general administrative duties to support the day-to-day running of the business.
Answer and direct inbound telephone calls and respond to routine enquiries.
Prepare, update and maintain accurate records, spreadsheets and databases using Microsoft Word and Excel.
Take accurate minutes during meetings and record key actions and information.
Enter and update customer and business information, ensuring records are accurate and up to date.
Maintain records of calls, enquiries, customer information and other business activity.
Assist with preparing documents, reports, correspondence and other administrative paperwork.
Support the organisation and administration of meetings, events and trade shows.
Assist with arranging appointments, maintaining diaries and coordinating activities where required.
Prioritise tasks and manage multiple requests while maintaining accuracy and professionalism.
Identify errors or missing information and take appropriate action to correct them.
Use initiative to resolve routine administrative issues and escalate matters when necessary.
Support the administration of marketing activities, including maintaining records and updating information.
Use Microsoft Word and Excel confidently to complete administrative tasks.
Work effectively as part of a team while managing individual responsibilities.
Maintain confidentiality and handle company and customer information appropriately.
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1 day per month
Training on-site at the employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday- Friday- 9am to 5.30pm but shifts can be flexible with timings to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media....Read more...
Providing general office administration and operational support to the business.
Handling daily inbound and outbound phone calls professionally with clients and partners.
Coordinating daily administrative support for care staff working in the field.
Accurate data entry and secure document management across internal systems.
Assisting with the drafting, updating, and maintenance of person-centred care plans.
Supporting senior management with day-to-day administrative tasks.
Training:
Business Administration Level 3
Functional Skills maths/ English if required
Training to be delivered within the working environment
Online portfolio
Training Outcome:
Full-time employment if successful throughout the apprenticeship
Employer Description:Konastone Healthcare Ltd is a trusted domiciliary care provider based in Tipton, England. We are committed to offering high-quality, person-centred home care services that promote independence, dignity, and comfort.
Our dedicated team of care professionals provides compassionate support tailored to each client's unique needs, ensuring that individuals can continue living fulfilling lives in the comfort of their own homes.Working Hours :Monday - Friday 09:00 - 17:00
30 minute lunch break each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
What you'll be doing:
You'll support the smooth day-to-day running of the business by:
Providing administrative support across the business and helping keep day-to-day operations running efficiently
Supporting the leadership team with diary management, meetings, documentation and action tracking
Preparing reports, presentations, proposals and other business documents
Supporting the commercial team with a variety of administrative tasks
Maintaining company documentation, templates and internal records
Updating business systems and ensuring information is accurate and well organised
Helping coordinate company events, internal communications and office activities
Supporting recruitment and onboarding administration for new starters
Assisting with general office administration, facilities and supplies
Getting involved in business improvement projects and helping us find better ways of working
Training:Business Administrator Level 3.Training Outcome:To develop a career in Business Administration which opens doors to many careers - this could be HR/Operations/Executive Assistance and much more.Employer Description:We are a small but growing technology consultancy in based in Sheffield and also have an office in Leeds. Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Booking appointments
Telephone calls
Working as a team
Spread sheets
Training:
Training will take place at the workplace
The apprentice will receive regular on-the-job training and support from experienced members of staff
Off-the-job training will be completed during normal working hours
The apprentice will attend regular training and progress-review sessions with the training provider
Training will take place weekly or according to the agreed training schedule
Training Outcome:After successfully completing the apprenticeship, there may be opportunities to progress into a permanent administrative role within the business. Career progression could include roles such as:
Business Administrator
Office Administrator
Administrative Assistant
Customer Service Administrator
Team Administrator
Office Coordinator
Executive Assistant
Employer Description:Established in 2014, Lutley Windows began as a small-scale operation with a single individual dedicated to window repairs. Over the years we have grown significantly, evolving from a one-man band into a thriving enterprise. Today, we operate a fully equipped factory specializing in the manufacturing of high-quality windows and glass units.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Patience....Read more...
Accurately inputting vehicle purchase and sales invoices
Recording customer deposits and payments
Filing and maintaining finance agreements and customer documentation
Matching supplier invoices to vehicle purchases
Scanning, uploading, and organising documents
Supporting month-end administrative processes
General accounts and administrative support as required
Training Outcome:After completing a Customer Service Apprenticeship, you can progress from Customer Service Advisor to Senior Advisor, Team Leader/Supervisor, and eventually Customer Service Manager or Operations Manager. You may also move into areas such as sales, HR or business administration.Employer Description:Solo NW Limited, the cheapest used car dealer in Liverpool. We are a family business with a proud history of selling cars cheaper than market value. In fact, according to Auto Trader, 94% of our cars are sold too cheap!
Since we started our business in 2008, we have constantly grown. Starting with a small number of cars in just 1 unit. We now have 100+ different cars every month spread across one large site. We've also positioned ourselves in the market to remain the place for the cheapest motors on Merseyside.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
We’re looking for an organised and motivated Business Administration Apprentice to join our well-established, successful and friendly team providing temporary staffing solutions to the construction industry.
No previous experience in recruitment is required. This is a fantastic opportunity for someone looking to develop their administrative skills and gain valuable experience within a busy professional office environment.
As a Business Administration Apprentice, you will provide administrative support to the recruitment team, with a particular focus on preparing and checking CVs, maintaining accurate records and ensuring candidate information is up to date.
Your duties will include:
Typing and formatting candidate CVs to a professional standard.
Checking CVs for accuracy, spelling, grammar and completeness.
Reviewing candidate information and ensuring records are kept up to date.
Entering and maintaining accurate information on the company database.
Uploading and organising candidate documents.
Checking that candidate documentation is complete and compliant.
Advertising vacancies across various platforms.
Supporting the recruitment team with general administration.
Responding to emails and telephone enquiries.
Assisting with the organisation and management of candidate records.
Providing general office and administrative support to the wider team.
Handling information confidentially and professionally.
You will work alongside experienced colleagues who will provide training and support throughout your apprenticeship, allowing you to develop your administration, communication, IT and organisational skills.Training:
Level 3 Business Administrator Apprenticeship Standard.
Functional Skills in English and maths if required.
Workplace training and support from experienced colleagues.
Training in professional document preparation and formatting.
Experience using databases and digital systems.
Development of administration, communication, organisational and customer service skills.
Training in maintaining accurate records and managing confidential information. Training Outcome:On successful completion of the apprenticeship, the apprentice will have developed a strong range of transferable business administration skills and gained valuable experience within a professional recruitment environment. There may be the opportunity to progress within the business into a permanent administrative or recruitment support position, subject to business requirements and performance.Employer Description:Embedded in the construction industry for more than twenty five years, Corepeople has become the market leader for provision of staff across three core sectors; Civil Engineering, Building and Housing.
Our solid history and close connections with organisations in these arenas means we have a matured experience of industry activities and a well-developed, responsible approach to recruitment. In conjunction with our detailed understanding of technical elements of jobs in the construction industry, we are proven in our capabilities for matching people to the culture and ethos of the new employer, creating a seamless fit into new work environments.
Corepeople consultants work hard to form long-term and trusting relationships by providing open, honest and regular communication. We genuinely seek to fully understand your requirements and provide specialist recruitment guidance in order to make a real difference to your career or business.Working Hours :Monday-Friday.Skills: Communication skills,IT skills,Administrative skills,Problem solving skills,Customer care skills,Attention to detail,Organisation skills,Team working....Read more...
As the Assistant to the Leadership Team, you will:
Support the Executive Assistant with daily administrative tasks, ensuring the leadership team’s schedules and priorities are managed effectively
Collect and organise data to assist in the creation of agendas and reports
Maintaining accurate information and ensuring data is clean, up-to-date, and easily accessible
Coordinate meeting logistics and hospitality, ensuring the leadership is prepared for high-level briefings
Utilise data and AI tools to support the leadership team
Format professional presentations and documents, ensuring they are backed by accurate data and meet Kaplan branding
Dedicate 20% of your working week to your apprenticeship studies, applying your learning directly to your daily tasks
Act as a professional first point of contact for visitors and stakeholders, managing enquiries with confidence and care
Detailed responsibilities:
Data & Reporting (Apprenticeship Focus):
Champion the use of data within the leadership office, identifying ways to automate manual reporting tasks
Translate raw numbers into clear charts and summaries that help the leadership team track progress against KPIs
Improve data quality by performing regular audits of team records and contact lists
Collaborate with your apprenticeship coach to hit learning milestones and bring "best practice" data techniques into the office
Administrative Support:
Empower the leadership team by anticipating their administrative needs and streamlining their workflow
Manage travel bookings and expense claims accurately and in a timely manner
Prepare agendas and support administrative tasks for leadership, tracking follow-up actions via data-driven tools
Training:This apprenticeship provides your employees with fundamental capabilities crucial for navigating and leveraging data effectively within your organisation, allowing them to understand insights, foster transformation, and gain a competitive edge.
Data Analysis Fundamentals
Data Literacy and Generative AI Introduction
Data Analysis and Visualisation with Excel
Databases and Data Modelling
Data Challenge and EPA Readiness
Our apprenticeships are uniquely designed to offer unparalleled support for both employers and learners. We provide expert-led, practical training and simulations that build transferable digital skills and instil a growth mindset - essential for effectively leveraging technology.Training Outcome:From this role, your potential paths for career progression at Kaplan include:
Data Analyst: Moving into a full-time technical data role within the wider business
Office Operations Lead: Using your data skills to manage larger-scale business operations
Executive Assistant (EA): Providing data-backed strategic support to C-suite executives
Employer Description:Kaplan was founded in 1938 by Stanley Kaplan, with a simple but powerful mission: to widen access to education and create opportunities for people from all backgrounds. That mission continues to shape what we do today — helping learners build the knowledge, skills and confidence they need to succeed.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Administrative Support: You will perform day-to-day administrative tasks such as managing incoming and outgoing communications, organising files, scheduling appointments, and coordinating meetings. This ensures the smooth functioning of the office environment.
Data Management: Apprentices are often responsible for maintaining and updating databases, recording information, and producing data analysis as required. This includes handling confidential information in compliance with organisational procedures.
Customer Interaction: Engaging with internal and external customers is a crucial part of the role. You may respond to inquiries via phone, email, or in person, ensuring that customer needs are met effectively.
Collaboration Across Departments: You will support various functional areas within the organisation, working closely with different teams to resolve issues and improve administrative services. This collaborative approach helps you understand the overall structure and goals of the company.
Skill Development: Throughout the apprenticeship, you will develop key skills such as communication (both written and verbal), problem-solving, decision-making, and time management. You will also gain proficiency in using various IT tools and software relevant to business operations, such as Microsoft Office.Training Outcome:Potential future admin roles.Employer Description:Ascendant Access grew out of Managing Director Steve Dean’s strong belief that British design and manufacturing can produce truck mounted platforms competitive with anybody else in the world.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Time management,Multi-tasking skills....Read more...
Administrative duties – any administrative tasks you are required to complete
Telephone answering and call making, dealing with suppliers and customers
Booking maintenance and service calls on a Scheduler
Organising the stationary store cupboards and keeping printers loaded
Good housekeeping
Other duties as defined suitable for your role
Training:Business Administration Level 3 - 18 Months (+3 months for end point assessments).
Day release x2 Wednesdays a month at City Hub. x2 other weekly sessions will be via teams with tasks set on Onefile.
End point assessments: Knowledge test 60 mins, remote portfolio interview (30-45 mins), remote project presentation (10-15 mins followed by 10-15 mins of questions).Training Outcome:On successful completion of your apprenticeship you will be assessed for suitability for full time employment should there be a role available at the time.Employer Description:Mercury is a family-run business and has been installing Fire, Intruder, CCTV, Access, Emergency lights, fire extinguishers in businesses and domestic premies across the UK for over 30 years. At Mercury we specialise in the design, supply, installation and maintenance of all such security systems.Working Hours :09:00 - 17:00 (30 min unpaid lunch break). 7.5hr days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
