Are you from a signage or creative background? Or perhaps an experienced Administrator eager to learn design programs like Adobe?Our client, a dynamic and growing signage company, is seeking a capable and motivated all-rounder to join their team in a dual role spanning both design and office administration. This is an excellent opportunity for someone looking to step into a role with real growth potential. Whether you're seeking full-time or part-time hours, our client is open to flexible working arrangements, including hours that suit family life or other commitments. What the role includes:
Handling incoming customer enquiries by phone and emailScheduling jobs and coordinating with productionGeneral admin tasks and light accounts workReviewing and preparing customer artwork for productionProviding design layout support where needed
What we're looking for:
Background in the signage industry (preferred)Confident using design/layout tools (e.g. Illustrator, FlexiSIGN)Comfortable handling admin, communication, and scheduling tasksSomeone organised, proactive, and ready to learn and growFull UK driving licence (essential)
What we offer:
Flexible hours - part-time options available, Salary up to £27,000 - £32,000 (negotiable based on experience)28 days holiday (for full-time roles)Free on-site parkingOffice shut-down over ChristmasClear opportunity to grow into a management role, with pay increasing as responsibility increases
A message from the owner:"This is my current role, and I'm looking for someone who can gradually take it over. You don't need to be a trained administrator - if you've worked in signage and done any design work, I can help train you on the rest. The more you take on, the more you can earn - and there's real potential here for someone looking to grow."How to applyPlease apply here. If shortlisted, we will contact you to complete an initial short video interview. Please be sure to CHECK YOUR JUNK....Read more...
An exciting opportunity has arisen for a Conveyancing Secretary a well-established legal practice that specialises in delivering a broad range of property and private client services. This is a full-time position offering on-site parking, great benefits, and a competitive salary of up to £29,000,
As a Conveyancing Secretary, you will be supporting fee earners within the conveyancing department to ensure the smooth running of client transactions and legal administration.
You will be responsible for:
? Drafting legal documents, forms, and letters using audio dictation.
? Managing correspondence including emails, post, and telephone queries.
? Opening and closing client files and updating internal systems.
? Coordinating document printing, scanning, and file organisation.
? Assisting with the billing process and liaising with accounts.
? Requesting bank transfers and processing client funds securely.
? Preparing documentation such as lease extensions, deeds, and completion statements.
? Submitting applications and documents via the Land Registry portal.
What we are looking for:
? Previously worked as a Conveyancing Secretary, Property Legal Secretary, Legal Secretary, Conveyancing Assistant, Legal Assistant, Property Secretary, Conveyancing Legal PA, Legal Administrator, Conveyancing Admin Assistant, Property Law Secretary, Legal Typist or in a similar role.
? Fast and accurate audio typing and document preparation skills.
? Excellent organisational ability with strong attention to detail.
? Confident and professional communicator, comfortable dealing with clients and internal teams.
Apply now for this exceptional Conveyancing Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role....Read more...
Provide administrative support across departments, including sales, technical, and customer service teams
Assist with managing client accounts, updating CRM systems, and maintaining accurate records
Support the preparation of quotes, invoices, and order processing for IT hardware, software, and services
Maintain databases, ensuring information on products, services, and suppliers is current
Follow data protection, cyber security, and confidentiality procedures relevant to the IT sector
Training:
Level 3 Business Administrator Apprenticeship Standard
You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry
Training Outcome:
This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate
Employer Description:Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs.
The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer the best IT support packages.
Offering personable solutions to fit the needs of our clients (Business and non-business). Emerald will always work with you to identify your goals and advise how technology will help you achieve them.Working Hours :Office working hours.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Under the supervision of the Finance Officer, the apprentice will be:
Raising Sales invoices
Maintaining the Sales Invoice Tracker
Processing Purchase Invoices
Processing the cashbooks
Processing employee expenses
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan. - ACCOUNTANCY
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your Accounts or Finance Assistant End Point Assessment to gain your AAT Level 2 qualification.Training Outcome:Possible progression to Finance Administrator and onto Finance Officer level.Employer Description:Onside provide a range of services and support options to help people overcome those barriers and feel more confident and empowered to speak up, make decisions and choices, improve their health and wellbeing and engage with other people and their communities.Working Hours :Monday to Friday 9.15- 2.45 with 30 mins unpaid lunch. Please note training will be on a Thursday (term time) from 10am to 4pm with 1 hour for lunch so hours will be adjusted accordingly.Skills: Communication skills,Attention to detail,Number skills,Computer Literate,Motivated,Reliable,Honest....Read more...
This role will specifically develop you into a professional Accounting & Administration specialist in a global organisation. You will learn the skills, knowledge and behaviours to be able to:
Complete day to day finance administration
Assist with accounts personnel with processing purchase ledger invoices
Produce monthly payments to external suppliers
Work effectively with audits
Allocate sales ledger cash
Work on bank reconciliation
Provide exceptional customer service to internal and external customers
Conduct general administrative duties
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly day release online (3-hour sessions) and 10-weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Some knowledge of Microsoft,Friendly and approachable,Keen attention to detail....Read more...
Contacting clients and providers by telephone, email and letter
Collating information from providers and clients for reports
Checking Insurer’s accounts and issuing annual financial statements to clients
Administration relating to a wide and varying range of health and protection policies
Training:Business Administrator Level 3 Apprenticeship Standard:
As part of your apprenticeship, you’ll receive six hours of virtual training each week, designed to support your development in client service, administration, and compliance
This structured learning complements your on-the-job experience, helping you build essential skills and knowledge to thrive in a professional environment
Training Outcome:
This role is a great starting point. With time, experience, and support, you could progress to become a Pensions Analyst and even a Pensions Consultant
We’ll help you grow your skills and confidence so you can build a long-term career with us
Employer Description:We are part of Howden and proud to be a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours.
As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.Working Hours :Monday - Friday, 9.00am - 5.15pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills....Read more...
Assessment of loan applications to the Credit Union in line with policy and delegated authority limits
To provide support and guidance to members on behalf of the Bradford District Credit Union
To develop good working relationships with colleagues to support the delivery of Credit Union services and showing at all times professionalism and respect
To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment
To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post
Evaluate, process and assess loan applications, making decisions with delegated lending authority
To provide credit control with information following requests to support with decision making, including information that may relate to a complaint/Ombudsman request/decision
Maintain key Credit Union systems including the IT system, banking system and other manual filing systems
To support the Senior Lending & Member Services Officer and Lending & Member Services Lead with any internal or external audit requirements and ensuring a robust control framework is being adhered to at all times
To take phone calls and answer emails to support the loans team
To assist the Senior Lending & Member Services Officer and Lending & Member Services Lead in a system transformation through reviewing policies and procedures and system testing
Promote continuous improvement by:
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To support Member Services when necessary to ensure effective delivery of the front end service
To carry out any other office duties that may be required by management
Training:Business Administrator Level 3 Apprenticeship Standard:
You must attend college one day per month
All work uploaded online to Aptem
Training Outcome:
Role Advancement: If the opportunity is to arise, the potential to move into a more senior role
Skill Enhancement: Development of professional skills in financial services and customer relations
Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
Leadership Potential: Long-term potential to grow into supervisory or management positions
Industry Network: Building connections within the financial services sector for future opportunities
Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development
Employer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management....Read more...
Key Responsibilities:
Customer Relationship Management
Act as a key point of contact for tenants, letting agents, property managers, landlords, surveyors, and commercial businesses
Answer incoming customer queries with professionalism and accuracy
Manage customer accounts, ensuring satisfaction and repeat business
Onboard new customers and nurture long-term relationships
Job & Contractor Coordination
Coordinate and schedule internal teams and subcontractors contractors to carry out planned and reactive maintenance works
Build and maintain positive relationships with subcontractors and suppliers
Manage job progress from instruction to completion, ensuring deadlines and quality standards are met
Use our job management system to schedule work, update job status, and maintain accurate records
Operations & administration
Order materials as required for jobs
Maintain up-to-date price lists and ensure accurate desktop quoting in a timely manner
Prepare and issue customer invoices in a timely manner
Monitor job profitability and assist with cost control
Ensure all works are aligned with client expectations and company procedures
Sales & Business Development
Support the sales team to attract new business
Follow up with leads and opportunities to grow our client base
Support onboarding processes for customers
Identify upselling or cross-selling opportunities within existing accounts
Skills & Experience Required:
Computer literate and confident using job management or CRM systems
Strong communication skills with the ability to build rapport easily
Commercially aware with good sales and negotiation skills
Strong numerical and organisational abilities
Comfortable working in a fast-paced, reactive environment
Quick learner with the ability to manage multiple tasks simultaneously
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There will be exciting progression opportunities for the right candidate.Employer Description:Notion 4 offer:
· A collaborative and supportive working environment
· Opportunities for growth and development within the company
· Exposure to a wide variety of clients and project types
· Competitive salary based on experienceWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide administrative support for the B2B team with a particular focus on independent Accounts, ensuring that all deadlines, including sample requests, line sheets, supporting documents, and customer enquiries, are responded to in a timely and accurate manner
Work closely with relevant Account Managers, including the upper management who work with some of our customers, to ensure that their administrative tasks are taken care of
Keep track of sales reports and communicate any important information to the relevant stakeholders
Actively help the company work on re-engaging our inactive customers (customers who haven’t placed an order with us in over 12 months), including customers who are about to become inactive, in order to obtain orders and maximise opportunities to grow their account with the company
Manage the wholesale inbox and provide pre- and post-sales support where required
Assist with tracking year-on-year performance, ensuring that accounts continue to grow and remain profitable for the business
Assist in any marketing activities in relation to B2B when required (including newsletters and other PR activities)
Proactively help manage the inactive B2B customer pool, ensuring that they are happy with the service and quality, and help resolve any issues effectively and in a timely manner by liaising with relevant stakeholders
To regularly review set KPI’s, prepare regular activity reports and metrics and report directly to the Line Manager
To undertake ad hoc projects as required in order to meet the needs of the business
To contribute to process and systems development, through making suggestions and recommendations to the directors, in order to assist in the growth and success of the company
To assist colleagues and to support the company generally, through undertaking additional duties and tasks from time to time as and when required
Training:Business Administrator Level 3.Training Outcome:To become a full-time member of our admin team as we grow. We are currently seeing record levels of growth so there is plenty of opportunity to progress.Employer Description:We are a greeting card and stationery company based in Loughborough. We wholesale our products into over 2000 active retailers worldwide in almost every market ranging from Asia to The United States and of course Europe.
We supply shops such as Waterstones, Tesco, Barnes and Noble and 1000's of independent retailers.
At Ohh Deer, we believe in the power of unity, diversity, and inclusivity.
We're proud to be a LGBTQ+ run business, and this inclusivity is at the heart of everything we do. We are committed to fostering a welcoming and inclusive workplace where everyone, regardless of age, disability, gender identity, marital status, pregnancy, race, religion feels valued and respected.
We're not just about selling products; we're about building a community where everyone can express themselves and be celebrated for who they are.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Proficient with Microsoft,Google Suite,B2B Sales knowledge,Administration tasks,Customer service skills,Sale skills,Ability to work under pressure,Team player,Ability to work independently,Ability to work deadlines,Able to prioritise,Manage time effectively,Written communication skills,Reliability,Able to work flexible hours....Read more...
As a Business Administration Apprentice at Sneinton Community CIC, you’ll play an essential role in supporting the smooth running of both our inclusive, community-focused centre and our on-site nursery. This is a dual role offering a unique opportunity to gain valuable experience in two settings, helping to deliver vital services to our local community.
Working closely with a friendly and supportive team, you’ll carry out a variety of administrative and operational tasks across both areas, building strong skills in communication, organisation, and digital literacy.
Key Responsibilities:
Community Centre Administration
Monitor and respond to email enquiries in a timely and professional manner
Answer incoming phone calls and direct queries to the appropriate team member
Assist with internal and external communications, including newsletters and updates
Create and maintain contact lists for community projects and events
Support project coordination through scheduling, documentation, and follow-ups
Log funding sources and contacts into the CRM system
Assist with preparing quotes and invoices for community services and events
Send invoices to the accounts team and track payments
Maintain accurate digital and paper records and filing systems
Support marketing efforts including social media content, posters, and event promotion
Promote volunteer opportunities across relevant platforms and networks
Nursery Administration
Welcome parents and visitors to the nursery in a warm, professional manner
Assist with the onboarding process for new children (e.g., paperwork, document checks)
Help manage children’s attendance records and daily sign-in/out sheets
Support nursery staff with printing, filing, and resource preparationUpdate parent communication platforms and noticeboards as needed
Maintain organised storage of child records, permission forms, and incident logs
Assist with planning and promoting nursery events and activities
General Responsibilities:
Participate in training sessions and workshops as part of your apprenticeship programme
Develop core business administration skills including time management, communication, and IT proficiency
Receive ongoing mentorship and guidance to support your personal and professional growth
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Full time positions available upon completion of the apprenticeship
Employer Description:This is not your average community centre but a dynamic hub for collaboration, creativity, and social impact.
WWW.sneintoncommunity.co.ukWorking Hours :Variety of shift from 7.00am - 7.00pm. TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
An exciting opportunity has arisen for a Conveyancing Secretary a well-established legal practice that specialises in delivering a broad range of property and private client services. This is a full-time position offering on-site parking, great benefits, and a competitive salary of up to £29,000,
As a Conveyancing Secretary, you will be supporting fee earners within the conveyancing department to ensure the smooth running of client transactions and legal administration.
You will be responsible for:
* Drafting legal documents, forms, and letters using audio dictation.
* Managing correspondence including emails, post, and telephone queries.
* Opening and closing client files and updating internal systems.
* Coordinating document printing, scanning, and file organisation.
* Assisting with the billing process and liaising with accounts.
* Requesting bank transfers and processing client funds securely.
* Preparing documentation such as lease extensions, deeds, and completion statements.
* Submitting applications and documents via the Land Registry portal.
What we are looking for:
* Previously worked as a Conveyancing Secretary, Property Legal Secretary, Legal Secretary, Conveyancing Assistant, Legal Assistant, Property Secretary, Conveyancing Legal PA, Legal Administrator, Conveyancing Admin Assistant, Property Law Secretary, Legal Typist or in a similar role.
* Fast and accurate audio typing and document preparation skills.
* Excellent organisational ability with strong attention to detail.
* Confident and professional communicator, comfortable dealing with clients and internal teams.
Apply now for this exceptional Conveyancing Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Mahmood Ahed & Co., Chartered Certified Accountants in Birmingham, are seeking an enthusiastic, organised individual to join them as their new Business Administration apprentice.
The business can offer their new apprentice a supportive environment, where they will gain hands-on experience and work towards a nationally recognised certification.
Role and responsibilities:
Within this accountancy practice, the apprentice will be responsible for:
Carrying out reception duties such as answering phone calls, making appointments, answering queries and greeting clients for their appointments
Keeping clients’ files and records in proper order
Preparing letters of engagement and other relevant documentation
Carrying out anti-money laundering due diligence
Assisting senior staff in accounts and VAT preparations
Working towards achievement of the Level 3 Business Administrator apprenticeship qualification.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Established over 20 years ago, in 1992, our business has grown greatly.
We aim to provide our clients the best service, giving practical financial advice, and helping new businesses manage their finance. We recognise that your tax affairs and those of the business are inter-linked, so we aim to provide an integrated service to satisfy the needs of both.Working Hours :Monday-Friday between 10:00-17:00.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Provide 1st Line of support for computing and AV estate
Provide 1st line of support for the server and the network infrastructure
Set up computers
Set up emails, Active Directory accounts and basic configuration
Attend to incidents and problem tickets within SLAs
Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues
Perform initial analysis of information security incidents
Maintain starters and leaver accounts
Maintain IT asset register
Assist with moving systems and platforms on the domain
Supporting the teaching, operation teams and the pupils across the foundation
Engage with the estate team in rolling out new systems
Ensure all systems are available, up to date and secure
Ensure all systems are patched and maintained appropriately and within the Information Security Framework
Document learning and share those with the IT Support Team
Provide suggestions for automation when needed
Handle telephony systems issues
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out of installation and commissioning of new systems or upgrades
Network Technician
Installation and commissioning of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Digital Communications Technician
Installation and commissioning of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Training Outcome:Ongoing Tech Support role with room to grow into Senior IT roles.Employer Description:Mill Hill Schools consists of five independent schools offering co-education from 3–18-year-olds, these include Grimsdell, Belmont, Mill Hill School, Mill Hill International and Cobham Hall. Combined, the schools have circa 700 staff and circa 2000 pupils.
We are situated in a magnificent 120-acre parkland campus on the edge of the North London Green Belt, providing a wonderful environment in which to work.
We are committed to the on-going professional development of all our teaching and support staff as well as the full induction and training of all new staff.Working Hours :8am – 5pm working hours. Full time, 40 hours a week.Skills: Team player,Good people skills,Professional attitude,Patience and understanding,Ability to diagnose problems,Analyse problems,Microsoft environment,Office 365 and Apple Systems,Open mindset and resourceful....Read more...
Work in both accounts and service departments
Answer telephone calls promptly
Advise team of sites to attend by telephone and email
Liase with customers ref booking dates/times for our staff' attendance
Use IT skills for all job placements, parts purchasing and customer/supplier invoicing
Use Excel and Word to record jobs attended by date and engineer
Use Microsoft Outlook to email customers and engineers
Prepare invoices and estimates from job sheets completed by engineers
Take debit/credit card payments over the telephone via a virtual terminal
Administer contract customer servicing paperwork
Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required
Accept delivery, unpack, check delivery notes and put away in related stores
Filling of invoices, job faxes/emails, remittances, purchase invoices
Attend all relevant training courses
Training:
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard
Qualification, as well as any Functional Skills qualifications that may be required
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours; there is no college release
Training Outcome:Looking to grow into a full-time administrative role with opportunities to take on more responsibility, continue professional development, and contribute to the success of the organisation.Employer Description:CARAMEL ROCK is an educational charity that provides training and job opportunities. We focus on empowering and supporting young people to access varied training and opportunities within the fashion industry. We provide services for people of different academic levels and age groups including young students on the verge of being expelled from school and seeking an intervention with our creative approachWorking Hours :Monday - Friday 9am - 4pmSkills: IT skills,Attention to detail,Organisation skills,Team working,Good timekeeping....Read more...
Working closely with the Operations Manager and the Hire Desk Staff, along with interaction with the Operational Director, this role is all about keeping things running smoothly, providing vital administrative and clerical support, and maintaining a good relationship with customers, both internal and external to the business. The ideal candidate will be confident, assertive and resilient. They will be proficient with Microsoft Office, driven, flexible and eager to learn. A can-do attitude is a must for this role!
Key Responsibilities -
Support our Company Directors with various administrative tasks and learn from industry pros
Engage with payroll, accounts, sales, maintenance, transport, and more to resolve operational issues
Collaborate with the Hire Desk Team to keep operations seamless
Assist with project set-ups and utilise our CRS System
Plan travel accommodations and assist with purchase orders
Be the friendly voice of our company by answering calls and directing them to the right departments, or taking messages when needed
Help with raising purchase orders for equipment or services
Stay organised by handling filing and photocopying duties
Dive into other general office tasks that keep our workplace running
Southern Cranes and Access Ltd maintains the high standards that keep our team thriving. This is your chance to gain hands-on experience, learn from experienced pros, and make a real impact.Training:Comprehensive Training: Gain the skills you need to excel and advance. Mentorship Opportunities: Learn from seasoned professionals. Business Administrator L3 ApprenticeshipTraining Outcome:The intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:Southern Cranes & Access Ltd is a family-run business specialising in mobile crane and tower crane hire. Since 1997, they have been at the forefront of innovation with spider cranes, telehandlers, and powered access solutions. Serving industries like TV and film, rail, oil and gas, and construction, we operate across Sussex, Surrey, Berkshire, Hampshire, and London, delivering safe and reliable service every time.Working Hours :40 hours per week – Monday to Friday – 8am-5.30pm with one hour for lunch and one day study.Skills: Confident,Assertive,Resilient,Organised,excellent prioritisation,Driven in nature,Flexible in approach,Eager to learn,Strong communicator,Proficient in MS Office,Health and safety conscious,Self-motivated,Target Oriented,Reliable,Punctual,Team Player....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Role Simulation
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
• Work closely with the Key Account Manager for USPS to make sure that all shipping labels are captured and recorded correctly for revenue and cost reporting
• In collaboration with the Key Account Manager, ensure all performance related issues have a minimal negative impact on payment of services rendered
• Track, understand, resolve and minimise negative adjustment and underpayments from USPS in collaboration with the Key Account Manager
• Ensure all rates for USPS are tracked and maintained in the relevant systems
• Ensure all waivers, Force Majeure and rate updates are maintained in the relevant systems to ensure full payment
• Review and manage the monthly claim submissions ensuring all claims are justified
• Collaborate with the accounts team and Key Account Manager to compare expected receipts vs actual to identify any payment issues, fix them and suggest improvements
• Work with colleagues in driving up end to end performance
• Raise queries of non- payment fines with Key Account Management Team, working to find and fix their root causes
• Ad-hoc cross functional support and other reasonable tasks at the request of line manager as required
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First Choice continuous improvement programTraining:Business Administrator Level 3 apprenticeship
On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday – 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
We are seeking to appoint a highly motivated, well organised, professional administrator with excellent communication, literacy, numeracy, and IT skills to support Study Programmes at Abingdon & Witney College.
Interviews will be on the 14th August 2025
Study Programmes is made up of the 16-18 English and maths curriculum and Futures. Futures is for 16-18 learners and includes our cross-college core tutorial programme, T Level and transition programme design and implementation, work experience and industry placements.
Study Programmes contribute towards the overall experience for 16-18 learners and supports students as they prepare to progress to their next steps which may be another college course, University and/or relevant employment. The work of Study Programmes is extremely rich and varied, and you must have a flexible approach to work whilst maintaining the ability to prioritise and meet challenging deadlines. The successful applicant will be able to thrive in a very busy environment and provide a high level of administrative support, including diary and email management, organising trips and events, helping to co-ordinate interviews and open days, placing orders, communicating with stakeholders such as parents, students, and employers.
You will be trained to carry out the following duties:
Managing financial processes on behalf of the Faculty on a day to day basis.
Managing student trips/residential processes.
Managing and prioritising Head of Faculty email inbox.
Managing Faculty Management diaries. Organise appointments and diary.
Managing Faculty events, social media accounts and co-ordinate Faculty O365site.
Provide secretarial and administrative support to the Head of Faculty, sometimes of a confidential nature, as necessary.
Co-ordinating Faculty Learner Voice.
Co-ordinating Faculty disciplinary processes.
Co-ordinating interview days relating to vacancies in the Faculty.
To complete tasks following agreed procedures, to a high standard, and to meet deadlines.
To prioritise work according to the guidance of the Head and Supervisors working in the area.
To demonstrate a customer focussed approach at all times.
Liaise and manage work with other Senior Managers within the business.
Categorising mail and telephone calls and other communication. The college reserves the right to amend the job description to reflect changes in the duties of the post, commensurate with the grade of the post.
Training:This degree-level apprenticeship will earn you a BA Hons Degree in Business and Management Practice with Oxford Brookes and Abingdon & Witney College.
Apprentices will learn how to supervise or manage teams of people, including effective communication and decision-making skills, information technology skills, and techniques for leading and inspiring team members. Apprentices will develop leadership skills, including self-management, coaching and mentoring, relationship building, and negotiation and influencing skills.
The delivery model of the apprenticeship will be; work-based training, term time day release for three years and off the job training will account for at least 20% of an apprentice’s time at work.
The course content is:
Year 1 modules:
Introduction to Marketing
Digital Information for Business
Managing Business Operations
Internal and External Customer Communications
Business and Management Concepts
Personal Development
Accounting for Business
Year 2 modules:
Managing Work Performance
Business Project
Business and Finance
Human Resource Management in Practice
Project Management
Strategic Management
Developing Managing Capabilities
Year 3 modules:
Managing Quality and Risk
Work Based Project
Leading and Managing Change
Developing Self and Others
Strategic Futures, Insight and Design
Year 4:
Development of portfolio, including 360 degree feedback.
Apprenticeship standard
Chartered manager degree apprenticeship
Training Outcome:This role may become permanent for the right candidate, with lots of potential for future careerprogression, personal development opportunities and further training.Employer Description:Abingdon and Witney College is one of the major providers of further education in Oxfordshire. We
have an excellent reputation for high quality courses, with student retention and achievement above
national norms. Abingdon and Witney College is within the top 10% of colleges nationally and
currently number one in the country for 16-18 year old apprenticeship timely success.Working Hours :Monday - Thursday - 8:30zm - 5pm
Friday - 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Team working....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...