Marketing
Book in training
Taking payment
Servicing stakeholder accounts
Ensure paperwork is compliant
Answering and making phone calls
Responding to email enquiries
Creating trainer supporting documents
Preparing classroom paperwork
Meeting and greeting learners
Supporting trainers with general admin duties
Photocopying, scanning, laminating, shredding, filing
Dealing with the DVSA and different awarding bodies
Using our CRM to book in customers and track training including other systems relating to courses
Training:
The Level 3 Business Administrator Apprenticesip is delivered on MIS Teams bi weekly
The apprentice will also be assigned an assessor who will support and guide the apprentice through their apprenticeship
Training Outcome:
Opportunity to become a permanent member of staff
Employer Description:Why Viamaster Training? We’re a leading provider in transport and logistics training, offering a friendly, professional environment where your career can thrive. This is your chance to build a future in a growing industry with endless opportunitiesWorking Hours :Monday - Friday, 08:00 - 16:30.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
The Role
You will learn and develop the required skills for day-to-day, general administration duties.
Your role will include:
Data entry, using Microsoft Excel spreadsheets
Answering incoming calls, confidently
Assisting with accommodation requirements
Place orders via the relevant supplier and raise the purchase order in Sage
Raising invoices through Sage and issuing to the client
Collating and reconciliation of month-end information for Finance
Supporting with project administration as and when required
Assisting the team with all operational queries and having a can-do attitude
Collating timesheets/hours to enable processing by finance
Liaising with accounts on queries
Liaise with and build relationships with clients and the supply chain in a professional manner
Training:
Level 3 Business Administrator Standard
Training Outcome:
A full-time position on successful completion of the apprenticeship
This is a varied role which offers opportunities for development within the company which is experiencing a rapid growth period
Employer Description:Nuphalt Contracting Ltd is a nationwide provider of Highways Maintenance and Civil Engineering projects.Working Hours :Monday - Thursday, 09:00 - 17:00 and Friday, 09:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Be able to commute to work,Basic knowledge of Microsoft....Read more...
Responsibilities will include (but not limited to):
Receiving, processing and filing electronic paperwork into the house system
Inputting information into our in-house system
Answering the phone in a professional manner
Liaising with customers on a daily basis - booking in the engineers
Chasing purchase orders from clients
Cleansing databases
Any day-to-day electronic filing and scanning
Additional administrative duties as required
Training:
Day-to-day on-the-job training will be completed at our office in Peartree Lane, Dudley
The apprenticeship will be provided by Dudley College but completed at Bryland Fire
Qualification will be Business Administrator - Level 3
Training Outcome:
Progression within the company - service roles, accounts, sales
Employer Description:Bryland Fire Protection have been engineering fire protection solutions for over 50 years. We have the experience to design, install and manage the ongoing service and maintenance of fire protection, detection, and suppression systems.
We are a leading fire protection company of directly employed staff that can deliver the complete turnkey solution of services from initial site survey, in-house design, installation, service and on-going maintenance.Working Hours :Monday to Thursday between 8.30am - 5.00pm.
Friday between, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
To develop skills with one-to-one training to grow to support the credit team. Once this has been achieved
To deliver a risk-based assessment of any incoming proposals received from all Group Companies
Make underwriting decisions by utilising several analytical tools, including but not limited, to credit searches, accounts/cash flow analysis and contextual business information.
Dealing with a large volume of information about businesses, using this to form the assessment of risk to arrive at underwriting decisions
To confidently justify decisions made and be able to explain your reasoning to the Sales/Support teams from across the Group Companies. Provide well-rounded feedback to enable Sales/Support teams to provide stronger evidential cases the next time
To assist in the preparation and presentation of Credit Papers to Senior Group Underwriters, Senior Management/ STAR board
To assist in the administration of new initiative and pilot schemes as appropriate
To assist and take part in the testing and embedding of new systems and processes
To assist in the completion of auditing on deals that have paid out and make recommendations if needed
Processing and input of financial paperwork for own book deals
Work with other team members to ensure efficient workflow
Using a variety of software packages (Excel, Word and internal CRM systems)
Assist with any other duties as reasonably requested by Group Underwriting Manager to support across the business
Training:
Keep up to date with compliance regulation updates including any changes within your role
Attend and/or complete any mandatory training courses stipulated by the Company
Lead by example and embed the conduct rules in every aspect of your work
Identify and approve relevant training opportunities
Financial Administrator Level 3
Training Outcome:Financial Administrator Level 3. Employer Description:STAR Asset Finance is a financial services Group currently made up of four established asset finance companies across the UK. Under the stewardship of our CEO, STAR have exciting plans for rapid expansion, which will see an increase of market share in existing regions, and significant growth in the vendor sales and finance space.Working Hours :Monday to Friday. Shifts TBC.Skills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Non judgemental....Read more...
Main roles and responsibilities:
General office administration: Managing emails, phone calls, enquiries, meeting scheduling, filing, and maintaining office supplies.
Document management: Preparing and updating company documents such as correspondence, spreadsheets, forms, and internal reports.
Data entry: Accurately entering sales orders, delivery notes, supplier invoices, and customer records into the company’s ERP or order processing system.
Processing customer orders: Entering orders into the system, checking stock availability, confirming dispatch dates, and issuing order confirmations.
Handling customer enquiries: Answering questions about radiator specifications, prices, stock levels, delivery times, and after-sales issues.
Producing sales documentation: Creating quotes, pro-forma invoices, sales invoices, and credit notes in line with UK invoicing and VAT requirements.
Customer account support: Maintaining customer details, checking payment status, and liaising with accounts when needed.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:There are various roles that we can apply to any successful completion of the apprenticeship. The company continues to grow and roles do become available. Our aim is to help the apprentice complete their course and then retain them within the company, helping them progress their career.Employer Description:A local domesric heating services employer. As a family-owned business, it means they can react quickly to the changing needs of our customers and they have the freedom to create partnerships with our specialist radiator manufacturers around the globe.Working Hours :Monday - Friday, 08:00 - 16:00.Skills: Communication skills,Attention to detail,Organisation skills,Initiative,Logical,Team working,IT skills....Read more...
Cash recording - Counting of cash and recording within accountancy software
ParentMail Administration - Manage the school’s ParentMail system, ensuring accurate setup of payment items, monitoring incomingpayments, resolving queries, and maintaining up-to-date records
Biostore Management - Oversee transactions processed through Biostore, reconcile income received, and proactively communicatewith parents regarding overdue or overdrawn balances.Catering Income Reporting – Produce and distribute daily catering takings reports, ensuring all income is accurately recorded andreconciled.Student File Maintenance – Maintain and update student financial and administrative records, ensuring accuracy and compliance withdata protection requirements.Credit Card Purchasing – Place authorised orders using the school credit card, ensuring compliance with procurement procedures andtimely reconciliation of statements.Online Purchasing (Amazon and Other Suppliers) – Process purchases via Amazon and other approved suppliers, ensuring value for money and appropriate authorisation.Purchase Ledger Support – Assist with purchase ledger processes, including resolving supplier queries and reviewing creditor balances.Purchase Order Processing – Raise official purchase orders via Lightyear, monitor outstanding (O/S) orders, and follow up ondiscrepancies or delays.Petty Cash Management – Record, reconcile, and manage petty cash transactions in line with internal financial controls.Travel Bookings – Arrange train travel via Trainline, ensuring cost-effectiveness and accurate record keeping.Procurement Research – Conduct supplier and pricing research to secure best value purchasing in accordance with school financialregulations.Finance Team Cover – Provide administrative support and cover for Credit Control and Purchase Ledger functions during periods ofannual leave.Undertake any other reasonable duties as required by the Finance Manager.Development Responsibility (to be introduced as the role progresses):Bank Reconciliation – Assist with monthly bank reconciliations, ensuring all transactions are accurately recorded and discrepanciesinvestigated.Journal Posting – Post accounting journals accurately within the finance system.Nominal Ledger Variance Investigation – Under supervision, investigate variances within nominal ledger codes and support corrective actions where required.Cashflow Forecasting – Maintain accurate cash records and support short-term cashflow forecasting to assist with financial planning.Training:
Throughout the programme, apprentices will also have access to tailored on demand content, 121 coaching from a designated skills coach and a variety of learning collateral to support the apprentice journey
Blended delivery model with virtual classrooms on a frequent basis, along with one-to-one support
Reviews will take place every 4-6 weeks to monitor progress and formals being every 10-12 weeks with the employer and coach as part of a tri-party process
Training Outcome:A Level 2 Accounts & Finance Assistant apprenticeship can lead to the following careers:
Accounts Assistant, Finance Assistant, Bookkeeping Assistant, Junior Bookkeeper, Purchase Ledger Clerk, Sales Ledger Clerk, Accounts Payable/Receivable Assistant, Finance Administrator, Payroll Assistant
Employer Description:As the leading Independent school in the city we enjoy anoutstanding reputation and put the wellbeing of our staffand students at the heart of everything we do.Wolverhampton Grammar School was founded in 1512 bySir Stephen Jenyns to provide a “good, moral education” forthe children of Wolverhampton.Although that same impulse motivates us today, childrennow join our School community from acrossWolverhampton, Staffordshire, Shropshire and the widerWest Midlands region.We partner with a range of local and national organisationsto deliver a rigorous education both within the classroomand outside the School. These associations include theprestigious Merchant Taylors’ Company where our founderwas twice elected Master.Working Hours :Monday to Friday (including 7.5 hours for college work) Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its enterprise ServiceNow architecture capability in the Middle East. They are looking for an experienced Arabic-speaking ServiceNow Enterprise Architect to act as a strategic advisor to large enterprise clients and guide the evolution of their ServiceNow platforms.
This role focuses on enterprise architecture, platform strategy, governance, and technical leadership, ensuring organisations maximise the value of their ServiceNow investment.
Key Responsibilities Enterprise Architecture & Platform Strategy
- Act as a trusted technical advisor to enterprise clients, shaping platform strategy and long-term architecture
- Guide the evolution of the ServiceNow platform and its integrations with broader enterprise technologies
- Align technology roadmaps with business priorities and digital transformation goals
- Provide architectural governance to ensure solutions meet scalability, security, and best practice standards
Leadership & Delivery Oversight
- Lead and mentor technical teams delivering ServiceNow solutions
- Support incident management and technical escalations when required
- Promote collaboration across sales, delivery, and operations teams
Platform Optimisation & Innovation
- Analyse platform performance and identify opportunities for optimisation and improvement
- Conduct post-implementation reviews and drive continuous improvement initiatives
- Support adoption of technologies such as automation, observability, and AI-driven workflows
Stakeholder Engagement
- Engage with stakeholders from technical teams through to executive leadership
- Deliver presentations, platform reviews and strategic updates
- Build strong client relationships that position the organisation as a trusted transformation partner
Commercial Support
- Identify opportunities to expand ServiceNow capabilities within enterprise accounts
- Contribute to presales discussions and support long-term account growth
Requirements
- Bachelors degree in Computer Science, Information Systems or related field
- ITIL v4 Foundation certification
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in one or more domains (ITSM, ITOM, CSM, HRSD)
- ServiceNow Certified Technical Architect (CTA) preferred
- Fluent Arabic and English required
Experience
- 10+ years of experience in IT, including 5+ years in enterprise architecture or technical leadership roles
- Strong experience delivering and evolving ServiceNow platforms in large enterprise environments
- Proven experience managing strategic client relationships and guiding platform strategy
- Experience with automation, AI operations, or enterprise integration platforms is advantageous....Read more...
Perimeter Solutions (Automation) Limited (PSA) is a specialist provider of automated gate and access control systems, delivering high-quality installations, servicing, and maintenance to both residential and commercial clients. Based in Dartford, we are a growing business with a strong reputation for reliability and professionalism.The RoleWe are looking for an organised and proactive Bookkeeper / Project Support Administrator to join our team. This is a varied and important role combining financial administration with project and general office support.Key ResponsibilitiesBookkeeping:
Maintaining accurate financial recordsProcessing invoices, payments, and receiptsBank reconciliationsManaging accounts payable and receivableAssisting with VAT returns and liaising with external accountantsManage CIS returns
Project & Administrative Support:
Supporting project managers with scheduling and coordinationRaising and tracking job sheets and purchase ordersLiaising with engineers, suppliers, and customersRaising Purchase OrdersMaintaining accurate project documentationGeneral office administration dutiesHandling incoming calls, post and emails
Requirements
Proven bookkeeping experience (essential)Experience with Xero accounting softwareStrong organisational and time management skillsExcellent attention to detailGood communication skills and professional mannerAbility to work independently and as part of a teamExperience within construction, engineering, or a similar industry (desirable but not essential)
What We Offer
Competitive salary (dependent on experience)Full-time, permanent position, office basedSupportive and friendly working environmentOpportunity to develop within a growing company
To apply, please attach your CV to the link proivided.....Read more...
Central ordering for our farms, including placing orders for straw, feed etc.
Downloading of data from farm to ensure data is reported to manage flock records
Complete purchase orders when placing orders, receipting purchase orders with correct pricing and dealing with invoices and queries sent over by accounts
Provide all information to technical department & customers on traces
Provide info on placement
Regularly check emails, WhatsApp & take phone calls so all communication is actioned in a timely manner
Assist Farms Administration Manager when requested
Training:Business Administrator Level 3.
Most training will be work based but the apprentice will also attend college. The college would be Ipswich based.Training Outcome:After the 18 month apprenticeship, we hope the candidate would progress to work on a permanent contract for the business subject to meeting criteria and passing their qualification.Employer Description:Gressingham Foods are the biggest Duck producers in the UK. The health and welfare of our poultry is an absolute priority for us and is at the heart of all that we do. We breed, hatch, and rear our ducks on Red Tractor assured farms which means they are regularly, independently audited across a wide range of standards covering animal welfare, bio security, food safety, stockmanship and the environment. We also produce Geese & Turkeys.Working Hours :Working hours will be Monday to Friday 8.30am - 5pm with a 30 minute unpaid break. Total of 40 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Answering calls from suppliers and sites
Raising plant and materials orders with suppliers and entering onto our database
Helping to complete cost comparisons for materials
Updating plant and materials databases to include changes on site and all plant paperwork
Under supervision, assisting estimating in providing materials prices for tenders
Checking, authorising and querying plant and materials against purchase orders
Working with the accounts team to ensure month end deadline is met and queries are logged and recorded accurately
General administration duties as required
Training:The successful candidate will be enrolled onto a Level 3 Business Administration Apprenticeship with either Bury or Bolton College. This will be funded by the company, and you will be paid for a minimum of 6 hours per week off-the-job study time. Training Outcome:After completing this apprenticeship, you could progress into a Buyer position or move into roles such as Contract Administrator or Finance Asssitant.
This apprenticeship provides a strong foundation for a long-term career in business, with opportunities across a wide range of industries and sectors.Employer Description:George Cox and Sons Ltd. are a civil engineering and highway contractor working across the north-west on a number of local authority, long term, framework contracts. As a result of an increase in works, George Cox are looking to increase their workforce and want to employ an Apprentice Buyer to join our Procurement teamWorking Hours :Monday - Friday 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Positive attitude,Willingness to learn,Able to manage own workload....Read more...
Starting date - 3 months
Answering messages and emails
Greeting customers and basic reception duties
Assisting with booking appointments
Keeping the studio clean and organised
Taking photos of tattoos for social media
Assisting with Instagram, Facebook and TikTok posts
Learning how the booking system works
Shadowing day-to-day business operations
3 months – 6 months
Creating social media posts and captions
Scheduling content
Assisting with marketing ideas and promotions
Updating website/social media pages
Basic design work (Canva or similar)
Customer service and managing enquiries
Learning basic finance tasks (tracking deposits/payments)
6 months – 12 months
Running social media accounts with supervision
Planning marketing campaigns
Creating promotional offers
Helping grow the studio brand
Monitoring social media performance
Building relationships with customers and local businesses
12 months +
Managing marketing independently
Running advertising campaigns
Business development ideas
Helping with events, guest artists and promotions
Potential to move into a full-time marketing/business role
Training:
Work-based mentoring
One day every 2 weeks at Telford College
Assigned an assessor to visit you regularly in the workplace
Training Outcome:This role could lead to a full-time position as a Studio Manager, Marketing Manager, or Business Administrator.Employer Description:Sable Bloom is a professional tattoo studio based in Claverley, specialising in high-quality custom tattoos in a friendly and creative environment. We are a growing studio focused on artistic tattoos, customer experience, and building a strong brand both locally and online. The apprentice will be working in a small creative team and will gain hands-on experience in how a modern creative business operates.Working Hours :Monday - Friday: 9am - 5pm.
May have to work some weekends but will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
Candidate should be a self-motivated individual, able to co-ordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them appraised of delivery status/issues, etc.
Communicating with Production, Engineering and Quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with Engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday 8.00am - 5.00pm (with 30 minute lunch break)
Friday 8.00am - 1.00pmSkills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
You would be expected to work to a high standard, with increasing initiative and manage your priorities in order to successfully meet deadlines. The role holder will be undertaking, or be anticipating undertaking, a Level 3 Diploma in Business Administration and if required English and maths GCSE via Cambridge Regional College. The role holder will gain practical administration experience and a nationally recognised qualification.
Coordinate HR processes:
Carry out HR administrative processes including recruitment and new starter processes, using university HR systems
Assist the Recruitment process by scheduling interviews, notifying successful and unsuccessful candidates and requesting candidate references
Facilitate new starter processes by conducting HR inductions for new staff
Support Departmental Teams:
Support the Safety Team with duties including assisting with office assessments, being a fire warden, and record keeping
Support the Reception Team, welcoming employees, students and visitors in a friendly way
Assist the Accounts Team
Provide backup for the Stores area; receive goods, review and approve supplier invoices, partake in stock take
Provide General Administrative Support:
Provide backup for the Stores area; receive goods, review and approve supplier invoices, partake in stock take
Maintain accurate records, keeping staff and student files organised
Be involved in supporting any events, outreach activities and communications within the department
Training:Business Administrator Level 3.Training Outcome:Upon completion of the apprenticeship, the individual will be able to perform to high standard/level which will allow an easy entry into administrative roles in the Further Education/Higher Education sectors. Business administration, as well as a career in Human Resources are undoubtedly career paths that the individual completing the apprenticeship can also explore.Employer Description:Our multidisciplinary department houses expertise in science, engineering and mathematics fields, with an overarching drive to deliver real impact in the areas of sustainability and healthcare.Our undergraduate and postgraduate courses, as well as our research programmes and Centre for Doctoral Training, develop fundamental understanding of molecular processes and systems, equipping students with the skills to tackle global issues, such as climate change, accessible medical care, and sustainable manufacturing.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work.
Duties include:
Prepare weekly, bi-weekly, monthly, and annual payroll
All payroll data entry tasks
Dealing with payroll queries
Calculating SMP, SSP, Tax & NI
Producing payroll reports
Documenting starters, leavers and holiday records
Answering telephone calls with clients
Creation of documents
Supporting other staff with their administration tasks
Training:Payroll administrator Level 3 Apprenticeship Standard:
A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship (21 months including endpoint assessment). Topics covered include:
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)
Training Outcome:
The opportunity to progress to a higher apprenticeship may be available
We are looking to develop an apprentice, with a view to offering a permanent position upon successful completion of the apprenticeship programme
Employer Description:AS Robins LLP is a payroll boutique offering a bespoke service to a wide client base of small to medium sized enterprises across the UK. We serve over 1,000 accounts, ranging from just a single employee, to as many as 500+. We pride ourselves on our ability to tailor a service to suit you, thus taking the stress and strain out of payroll / HR, allowing you to do what you do best – focus on your business.
Our clients range from domestic support/carers through to PLCs (UK and international) and entrepreneurial start-ups.
Many include professional accountancy firms, all of which benefit from outsourcing their payroll function to AS Robins, so that we can provide a bespoke service. Outsourcing saves you valuable time and we always adapt our services to you, or your end client’s needs.
Avoiding such distractions allows you to focus your efforts on the issues that are key to the profitable growth of your business.
Our team of payroll and HR professionals help businesses in a real-time working environment, utilising the latest advancements in technology to ensure we remain progressive and at the forefront of innovation in our industry.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination
Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
Take messages when appropriate and ensure they are delivered without delay
Open appropriate incoming mail and distribute all mail to relevant departments each morning
Distribute all internal post to correct departments without delay, prepare outgoing mail each day
Ensure all required stationary is ordered on the 25th of each month including other items e.g. – toilet rolls, hand towels, tea, coffee, milk etc.
Ensure all relevant letters pertaining to learners are sent out on the day requested e.g. – attendance, open days, disciplinary, moving on and general information
Ensure that positive progression paperwork is chased up and forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly
Prepare learner start dates and accompanying learner start letters
Contact learner placement to confirm weekly attendance and update
Ensure all non-attendance is chased up and contact logs updated by 10:00am every day
Ensure session registers are ready on a daily basis for each tutor
Ensure the bursary payment spread sheet is sent to the accounts department at the end of each week
Ensure all new starts are accurately inputted onto the PICs system
Ensure all review dates and attendance are inputted onto the PICs system for each student
Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction
To ensure that all learners, staff and visitors have signed in and records are filed away at the end of each day
Undertake general copying, typing and filing duties
To ensure that a sufficient stock of stationery is kept on site and that staff sign for any items taken out of the stationery cupboard
Prepare induction packs for the Study Programme as instructed, ensuring that timescales are met
Co-ordination of room booking system at the Willenhall centre
Maintain supply of Study Programme documentation
Training:
Functional Skills Level 2 maths and English if required
Business Administration Level 3
No day release is required all training is completed on the job
Training Outcome:
A chance for a full-time position if business needs allow
Employer Description:Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships.
Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.Working Hours :Monday to Friday, 8.30am - 4.30pm, 30 mins lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone, email and face to face
Adhere to existing working practices, methods, procedures, undertake relevant training anddevelopment activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Starting in May, the duration of your Apprenticeship contract will be 20 months
You will work towards a Level 3 Business Administrator qualification
You will be supported by a combination of training and practical work experience
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm. However, there is the option of flexible working arrangements.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Keen and enthusiastic to learn,motivated to succeed,Able to listen carefully,Resilient....Read more...
