During the first stage of your career, you will learn everything about providing great customer service in our UK Contact Centre’s Business Rental Department. This will provide you with a solid foundation to progress to a future career in management.
During the first year, your responsibilities will be:
Providing exceptional customer service via the telephone and via written communication
Providing administrative support to your team, departments and branches
Updating internal databases and systems with a commitment to attention to detail
Building internal and external relationships and communicating on a variety of levels
Training:Onboarded onto the Customer Service Specialist Level 3 Apprenticeship - a 15-month course, with weekly taught sessions delivered at Farnborough College, regular 1:1 support from industry expert Trainers.Training Outcome:You will initially undertake a Level 3 Customer Service Specialist Apprenticeship. We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to progress to a Level 5 Management Apprenticeship.Employer Description:Enterprise Mobility is still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.
How did we get here? The fact is, we owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.
For more information, check out this blog post and lots of other great stories on our website to see why apprenticeships with Enterprise are the place to be!Working Hours :4-days per week 8.00am - 5.00pm, 1-day per week at college, days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiatic, willing to learn....Read more...
As a Service and Installation Administration Apprentice, you will be responsible for:
Answering incoming telephone calls, actioning the calls or passing to the relevant department
Maintaining a shared inbox to ensure clients are receiving the appropriate service to maintain agreed SLAs
Generating monthly KPI reports (with assistance) and ad hoc data inputting into bespoke CRM system
Utilising CRM system to ensure client records are up to date
Generating appointment letters/emails to organise site attendance for field engineers
Updating clients web portals with appointment details and attendance reports
Ordering parts via CRM system for specific jobs or engineers vehicle stock
Working with the install department to generate system specifications and design drawings
Distributing engineer's workload via CRM system, android tablets and email
Organising travel arrangement and overnight accommodation where required
Other general office duties such as filing, printing, copying and scanning
Benefits:
22 days holiday plus bank holiday. Increased holidays on loyalty scheme
Company pension
Death in service
Training:
BTEC Level 3 Diploma in Business Administration, QCF
Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications
Training Outcome:Career progression with a fast-growing company.
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels.Employer Description:For a quarter of a century, we have been providing companies throughout the UK and Ireland with the systems they need to protect their assets and to provide safety in emergency situations.Working Hours :Monday - Friday 8:30am - 5pm
Flexibility may be required to support business and client needs.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Laser Sales Estimator £42K a year, permanent position, flexible working hours, 28 days holiday, growing business, friendly team, Growing businessLocation the Laser Sales Estimator: EllandThe Laser Sales Estimator position is working with a company that is part of a group of businesses that are market leaders in the work that they do. The Sheet Metal side of the business has had a significant investment to grow further, and we now seek a Sales Estimator to join the team.
For this role, the ideal candidate will experience working within the Laser and Folding sector, be able to interpret technical drawings, and have strong customer service/ sales background.Duties if the Laser Sales Estimator position
Create quotes from drawings/models
Converting successful quotes to orders
Maintain and improve develop existing customer relationships, building full understanding of our internal cutting, press braking and CAD offerings to make sure that we give comprehensive guidance to both existing and prospective customers
Sourcing and managing new and existing customers
Seeking continuous individual and departmental improvements
Converting successful quotes to orders & producing workflow job sheets
Produce workflow job sheets along with production drawings
Communicating with customers about order progress - Providing excellent customer service throughout.
Producing accurate estimates, costings, and written quotations.
Logging and updating incoming enquiries and outgoing quotations, ensuring transparent processes.
Excellent communication & interpersonal skills
Outgoing & friendly both in person & telephone manner
Good organisational , numeracy & computer skills
DesiredBenefits of the Laser Sales Estimator position.Up to £42K a year Flexible working hours No weekend work 28 days holiday Full time permanent positionIf you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment.....Read more...
Ophthalmic Lens Business Development Manager job across South West England. Zest Optical are currently looking to recruit a Business Development Manager for a leading designer and manufacturer of ophthalmic lenses. You will be responsible for covering a territory across South West England (Gloucestershire, Wiltshire, Somerset, Dorset, Devon & Cornwall).
Due to significant growth, this client is now looking to expand their lens sales team. You will need to be based within the identified areas and have existing contacts and connections within the optical industry.
Business Development Manager – Role
Drive business development and sales of company products within respective territories.
Present the full range of company products
Collaborate on marketing and product development to meet needs and participate in events and trade shows
Liaise with team members , providing activity reports and actively participate in sales meetings
Business Development Manager – Requirements
3 + years in business development – field skills (Optical)
Excellent people skills including negotiations
Strong verbal skill and written communication skills
Good customer service and telephone / video etiquette
Business Development Manager – Salary
Base salary circa £35k
Excellent commission structure
Car allowance, mobile phone, laptop plus additional benefits
To avoid missing out on this opportunity, please click on the Apply Now link below. ....Read more...
Provide essential administrative support to our busy department
Process deliveries and handle payments
Handling incoming and outgoing correspondence including email and telephone calls
Prepare and maintainaccurate records and files
Assist with various office tasks, such as data entry and document preparation
Answering emails, messages and calls
Using stock managements systems
Merchandising
Using postal/courier sites
Social media
Filing
Arranging appointments
Training:
Training will take place in the workplace. You will be visited every 4 weeks in you workplace by a dedicated Trainer Coach from the Business Team at East Durham College.
Training Outcome:
Progression onto further learning and possible full time employment for the right candidate.
Employer Description:Easy Fuels NE Ltd is a small family run company committed to providing the best level service to our customers as possible. The company motto is "if we can we will" and is embedded into our day to day operations to achieve the highest possible level of customer satisfaction.Working Hours :Monday to Friday (hours will be explained at interview stage).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Excel skills....Read more...
Support and engage with different parts of the organisation
Interact with customers and internal colleagues
Contribute towards the efficiency of the business
Providing support via telephone, email, and property viewings
Providing support to the wider team when needed
Preparing documentation
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will take place one day per month at Printworks Campus, Leeds
You will also recieve regular reviews from your Assessor
Training Outcome:
Potential to progress onto Business Adminstrator Level 3
Employer Description:About Spencer Properties Letting Agent in Leeds
Spencer Properties
Spencer Properties is proud to be a leading Private landlord and a successful family business that has been established for over 60 years.
Our residential lettings team are with you every step of the way, ensuring a smooth process and helpful communication at every stage.
Our advice is always honest and clear. Through each negotiation, we share our expertise and resources with all parties, answering questions and liaising with you from start to finish. The expertise of our people, together with extensive knowledge of all our properties allow us to offer a unique service to each individual and assist with every step of the rental process.
Our operational structure allows us to continue developing our portfolio of properties which caters to students, professionals and families varying from mansion houses to cosy flats. We can deliver exceptional service supported by our core strengths: our committed and expert teams.
Some of our core strengths:
We own all our properties
We are Golden owners of The Unipol Code
The Spencer family are actively involved in the business
All our deposits are registered with the TDS
All our properties are maintained to the highest standards
We operate a 24/7 Emergency Call Out Service, which helps us protect our tenants and properties
Our advice is always honest and clear
Being the proud owners of all our properties, allows us to ensure we provide well maintained comfortable homes. Our in-house maintenance team takes pride and invests time in all our properties.
By delivering great service, we can deliver the results our customers need.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
We have an exciting opportunity for a full-time Commercial Property Legal Assitant to join our award winning client at their Lichfield Office.
Main Duties and Responsibilities
- Maintain Fee Earners diaries arranging meetings and appointments.
- Deal with routine client correspondence and queries.
- Opening and closing files.
- Attend to clients both in person and on the telephone in a manner in keeping with the firms standard of client care.
- Maintain client hard copy files including copying, storage and retrieval of information
- Request payments and record receipts of client monies
- Produce client correspondence via dictated notes
- Submitting SDLT forms to HMRC
- Submitting applications to register properties with Land Registry
- Assisting with drafting Contract Packs, Transfer Forms and other legal documents
Person Specification
- Previous experience working as a Legal Assistant/Secretary.
- Great communication skills and an ability to work well with others.
- Ability to work under time constraints and prioritise workload.
- Able to handle sensitive matters discreetly.
- Good organisation skills with a methodical approach.
- Self-motivated and proactive.
To apply for this role please forward your CV to b.richardson@clayton-legal.co.uk or call Ben Richardson on 01213681833.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
The roles and responsibilities of the successful candidate will include:
Keeping the clinical areas and all equipment and instruments clean, tidy and sterile.
Provide chairside assistance, ensuring that the correct equipment is available.
Ensure the care and welfare of patients.
Ensure computer/written records are accurately maintained and securely stored.
Ensure adequate stocks of materials and other items within the surgery.
General office duties including; answering the telephone, meeting and greeting patients and ensuring patient records are filed and stored correctly.
Working closely with the dentist, responding quickly to requests and generally keeping the surgery ready for use.
Training:You will be learing within the workplace from a dentist mentor developing and growing your skills and knowledge this will be supported by one day a week in college working alongside the Skills Coach from the college.Training Outcome:On successful completion of the apprenticeship, a full-time position is available for the right candidate for full time employment or progression.Employer Description:Ashby Dental Practice are a friendly welcoming state of the art dental practice, offering all types of dental treatments to a ranging clientele.
That pride themselves on first class customer service and professionalism.Working Hours :Monday, Tuesday and Thursday 8am - 6pm
Wednesday 9am - 5pm
Friday 8am - 5pm
Hours negotiable.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Duties will include:
Support customers systems via email, telephone and remote connection.To reassure customers of quality of service and manage critical failures.Respond to emails to the Helpdesk Inbox within one hour of receipt and update internal processes.Ensure tickets are comprehensive for each job and time logging is done correctly.Own and if necessary, escalate issues.Perform routine maintenance tasks on customers & company servers.Travel to customer sites on request.To have a professional attituded to work and to customers.Ensure that your time logging is at the required percentage throughout the month.Training:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship.
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role is based in the St Leger Homes Tenancy Sustainability Team helping to provide the best customer service support to both internal and external stakeholders. It is a busy team delivering a wide range of functions within the team
Dealing with telephone enquiries from tenants, stakeholders and agencies, such as Doncaster Council and Department for Work and PensionsInputting data regarding tenants’ circumstances, ensuring details are always up to date
Contacting tenants and taking payments over the phoneWorking closely with staff from our Tenancy Support Officers and Income Management team
Training:
Training will take place in the workplace
Day release at Doncaster College
Training Outcome:Although a permanent position cannot be guaranteed at the end of the apprenticeship, our Career Start Co-ordinators will support the apprentice in applying for a permanent position either at St. Leger Homes or elsewhere. Employer Description:St Leger Homes is an award-winning, customer focused social housing provider that currently manages over 20,000 homes on behalf of Doncaster Council.Working Hours :37 hours a week. Working in the Civic Office or agile working at home. Typical hours are 8.30 am to 5pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing level 3 Business Administration Apprenticeship Standard. Work based learning with monthly attendance at Hertford Regional college for workshop with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Specialising in roofing, scaffolding, and groundwork, we deliver expert services for social housing and council repair projects. With a commitment to quality and safety, we ensure reliable solutions that benefit local communities.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Main Duties:
Process new client orders and keep them up to date on our Client Database
Book appointments for surveyors/installers to attend and measure, remediate, or install our products and services
Generate and send reports
Answer the telephone and liaise with staff, clients and residents
Use Microsoft applications such as Outlook, Word, and Excel
Data input into computerised systems and spreadsheets and process and retrieve data as necessary
Other general office duties as required 
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)End-Point Assessment (EPA)
One-to-one tutor assessor support in the workplace
Attending weekly classes covering health and safety, equality and diversity and working towards completing the EPA
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship and potentially progression onto Business Admin Level 3
Employer Description:Holistic Fire Safety Ltd provides expert passive fire protection services to thousands of properties across the UK each year. We offer tailored solutions across various sectors, including social housing, local authorities, healthcare trusts, educational institutions, student accommodations and workplaces.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Efficient handling and processing of customers’ orders received by telephone, email, and quote converting via the IAMs/ASMs, including overseeing the entire order process through to delivery, to ensure full customer satisfaction.
Making calls to customers to keep them informed of the anticipated delivery date/s of their order/s.
Making calls to customers and assisting them with alternative product choices when a specific item is out of stock.
Contacting customers to obtain missing information, and to answer queries.
Maintain and update sales, and customer records.
Communicate important feedback from customers to the relevant department internally.
Arranging for special items, and direct deliveries to be ordered, and codes for those items to be produced.
Assist customers with transport options, and costs, including VIP orders when required.
Supporting the appointed IAM, and ensuring all orders received are processed daily, and customers are informed by telephone/email of the delivery date of their order/s, including any other administrative tasks, if requested.
Check all open orders specific to your appointed IAM and keep them updated with delivery dates.
Check the goods in system daily to review dates for incoming products, and liaise with the operations co-ordinator on specials, works orders, and to ensure you are fully up to date on sales order delivery dates.
Support the Customer Service manager with any projects or tasks required.
Proactively assisting the IAM’s with order processing, calling customers, and following up on emails.
Get a full understanding on all other aspects of sales administration, customer services, manufacturing, including print, embroidery and signs, to enable you to fully support and advise, in any capacity, across the team.
Build solid relationships with customers, and actively promote and upsell items.
Stay up to date with new products introduced.
Attend weekly team meetings, contributing, and possibly assisting with the production of reports.
Completion of customer service queries (CMQ’s) through to effective resolution, including providing replacements due to damages, initiating credits, arranging returns, liaising with the warehouse on misspicks and the transport department on delivery errors.
Managing and setting up works orders for clothing, signs and other manufacturing items.
Scheduling the works order planner by liaising with warehouse and the wider CS team to ensure priorities are matched with resource available.
Training Outcome:Possible career progression for the right candidate after the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:00 am to 5:00 pm with a 1-hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative....Read more...
Assist in managing daily administrative tasks and business operations
Support the development and implementation of company policies and procedures
Assist in cost account reporting. Logging delivery notes and purchase orders
Provide administrative support to various departments as needed. Departments such as construction and commercial operations, accounts, health and safety and Customer Service
Helping the Customer Services department contact customers through letters, telephone and email
Supporting the operations department in maintaining and updating records, reports, and documentation. Such as processing timesheets and weekly labour reports
Ensure compliance with company policies and industry regulations. Managing various certification like electrical, gas, Fire related certificates, Asbestos
Participate in project management and company initiatives
Communicate effectively with team members and management to support business goals
Learn and utilise business management software and tools. Helping upload and maintain document management systems, updating live project monitors on Microsoft Teams etc.
This is a varied role with huge learning potential, which includes supporting the operational and commercial staff as well as working with various stakeholders across the business such as Project Managers, Quantity Surveyors, Site Managers and Customer Liaison Officers.Training:The successful candidate will work towards a Level 3 Business Administration Standard, which will take 18 months and will be delivered through T3 Training and Development on a work-based learning basis.Training Outcome:Long term career opportunities are available with Jackson, Jackson & Sons for the right candidate.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday
08:00- 16:30Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Logical....Read more...
• Assist in managing daily administrative tasks and business operations• Support the development and implementation of company policies and procedures• Assist in cost account reporting. Logging delivery notes and purchase orders• Provide administrative support to various departments as needed. Departments such as construction and commercial operations, accounts, health and safety and customer service• Helping the Customer Services Department contact customers through letters, telephone and email• Supporting the operations department in maintaining and updating records, reports, and documentation. Such as processing timesheets and weekly labour reports• Ensure compliance with company policies and industry regulations. Managing various certification like electrical, gas, Fire related certificates, Asbestos• Participate in project management and company initiatives• Communicate effectively with team members and management to support business goals• Learn and utilise business management software and tools. Helping upload and maintain document management systems, updating live project monitors on Microsoft Teams etc
This is a varied role with huge learning potential, which includes supporting the operational and commercial staff as well as working with various stakeholders across the business, such as Project Managers, Quantity Surveyors, Site Managers and Customer Liaison Officers.Training:The successful candidate will work towards a Level 3 Business Administration Standard, which will take 18 months and will be delivered through T3 Training and Development on a work-based learning basis.Training Outcome:Long term career opportunities are available with Jackson, Jackson & Sons for the right candidate.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:00 - 16:30.Skills: Communication skills,IT skills,Administrative skills,Logical,Initiative....Read more...
Facilities Helpdesk Planner Glasgow up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities: The role involves all aspects of Contract support and Helpdesk duties including planning works.Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Private Client Legal Secretary West Midlands
Full-Time or Part-Time | Competitive Salary
An established law firm is seeking an experienced Legal Secretary to join its Private Client team. This is an excellent opportunity for a proactive and organised individual with a background in legal secretarial work. While experience in Private Client is preferred, candidates with a legal secretarial background in other practice areas who have a genuine interest in this field will also be considered.
The Role
As a Private Client Legal Secretary, your responsibilities will include:
- Providing comprehensive secretarial support to Private Client solicitors.
- Audio and copy typing of legal documents, correspondence, and forms.
- Opening and maintaining case files, document management, and time recording.
- Handling client enquiries, taking telephone messages, and liaising with clients professionally.
- Making outbound calls to clients and third parties, providing information as required.
- Assisting with accounts procedures, including completing relevant documentation.
- Supporting fee earners in progressing standard casework.
Requirements
- Previous experience as a Legal Secretary is essential, ideally within Private Client law, but other legal experience will be considered.
- Strong keyboard, audio typing, and IT skills.
- An understanding of legal practice and procedures.
- Excellent communication and organisational skills.
- Ability to work independently and use initiative to support the legal team.
- Candidates should be based within a 30-minute commute of the office.
Working Hours & Benefits
- Full-time: Monday Friday, 9:00 am 5:00 pm (1-hour unpaid lunch break).
- Part-time applicants with relevant experience may be considered.
- Holiday entitlement: 28 days per year (including bank holidays), increasing to 33 days after 12 months of service.
- Supportive working environment
If you are an experienced Legal Secretary looking for a new opportunity in a well-established law firm, we would love to hear from you.
Apply today to find out more! Or alternatively, please email a copy of your updated CV to m.shipcott@clayton-legal.co.uk.....Read more...
Position: Office Administrator
Job ID:1298/89
Location: Newcastle
Rate/Salary: £24,000 - £26,000
Benefits: 25 days holiday per year plus more
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Office Administrator
Typically, this person will assist with day-to-day admin tasks, ensuring smooth operations and supporting various departments. The role is based in the Newcastle upon Tyne area, and the successful candidate must be able to travel to the office.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Office Administrator :
Provide service reports and invoices within 7-10 days of job completion.
Order materials and manage supplier records.
Update holiday, sickness, and vehicle checklists.
Arrange MOT, repairs, and travel bookings.
Assist with QA documentation and waste transfer returns.
Process calibration certificates and maintain records.
Support sales team with monthly reports
Qualifications and requirements for the Office Administrator :
IT skills (Microsoft Office package as a minimum).
Excellent communication skills and a professional telephone manner.
Ability to manage multiple tasks efficiently and prioritise workloads
Reliable, accurate, and self-driven, with strong attention to detail
Customer-focused with the ability to work well in a team and independently
Be able to travel to the Newcastle upon Tyne area
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.
Please note: Candidates must be able to travel to the Newcastle upon Tyne office.....Read more...
My client is a multi award winning, top tier Legal 500 law firm is seeking an Legal Teams Administrator to asisst the Conveyancing team.
This is an exciting opportunity to be an integral part of a dynamic legal team, with great career progression opportunities.
Key Responsibilities
Assisting solicitors and conveyancers with administrative tasks, including file management and document preparation.
Handling client correspondence via email and telephone, ensuring a high level of professionalism and confidentiality.
Liaising with clients, estate agents, mortgage lenders, and other third parties.
Managing diaries, scheduling appointments, and organising meetings.
Processing legal documents and maintaining accurate records.
What Were Looking For
Min 6 months experience in a legal or conveyancing environment.
Strong administrative skills with high attention to detail.
Excellent communication and organisational skills.
Ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office and case management systems (desirable).
This is a great opportunity to join a fantastic firm. If you are interested in this role, please send a copy of your CV to Ben at b.richardson@clayton-legal.co.uk or alternatively 01213681833 you can call on .
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply
At Clayton Legal we passionately believe your talent matters, so we specialise in recruiting the best legal talent and connecting this to the right opportunities. Clayton Legal is recognised as the talent partner of choice with clients ranging from small legal practices to international and global law firms. Whether youre looking for total recruitment outsourcing or a single appointment, or an overview of the recruitment market our award recognised service can confidently meet your talent needs.....Read more...
We are recruiting for a Legal 500 firm that have an exciting opportunity for an EL/PL Paralegal to become an integral part of their team; you will manage a diverse caseload of EL/PL fixed fee cases for top-tier insurance clients.
As an EL/PL Paralegal, you will:
Take charge of a variety of cases, including Pre-action disclosure files, Infant Approval Hearings, and MOJ Stage 3 files, all handled under Delegated Authority.
Use your forensic skills to analyse and resolve complex issues within each case.
Navigate through intricate legal documents and evidence with precision.
Work closely with experienced File Handlers, contributing to the successful management of caseloads.
Assist with drafting orders, addressing queries, and ensuring compliance with industry regulations.
What they are looking for:
Some legal work experience is essential.
Excellent telephone and written communication skills.
Ability to prioritise and manage tasks efficiently.
Maintain accuracy even under pressure.
Willing to contribute to team goals and client service targets.
ILEX or LPC qualifications are desirable
Experience handling EL/PL files and litigation is advantageous.
The benefits:
Competitive salary and performance-based initiatives.
25 days holiday per year (with the option to buy/sell).
Health and wellbeing support (including 24/7 GP access).
Generous pension contribution.
Cycle to work, tech scheme, gym flex and more.
If you are an EL/PL paralegal looking for the next step in your career in Bolton, apply today! If you would like further information on the role you can contact Nadine Ali at Sacco Mann or submit your CV directly to this advert.....Read more...
We are looking for an Adult’s Social Worker to join a Multi-Agency Safeguarding Hub (MASH) Team.
This role requires a Social Work Qualification with a minimum of 2 years post qualified experience.
About the team
This fast paced team takes incoming social care referrals via telephone or in written format to safeguard adults at risk of abuse or neglect and signposts them to the relevant team. Therefore, this role involves a substantial amount of working with connected services including the voluntary sector and long term teams. As the first point of contact, this position is pivotal to the progression of all cases. Promoting empowerment, advocacy and comprehensive risk assessment is key to the success of the team.
About you
Strong communication skills are essential in order to be successful in this role. Experience in a safeguarding specialised team lends exceptionally well to this post. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years’ experience working in an adult’s safeguarding setting are essential for this position.
What’s on offer?
£32.20 per hour Umbrella (PAYE payment options available also)
An opportunity to work in a specialist team
Non caseholding – maximum one day responsibility
Hybrid working scheme
A stable contract due to the demand of the service
Easily accessible via car or public transport
For more information, please get in contact
Katherine Scoggins - Candidate Consultant
0118 948 5555/ 07990044930....Read more...
Cooperate with Clients to determine their need and advise them on appropriate destinations, travel dates, costs and accommodation
Provide relevant information and brochure to customers
Offering exceptional customer service, expert advice and personal recommendations
Working to and achieving sales targets
General administration duties
Handling both incoming and outgoing telephone calls, face to face and web enquiries
Selling holidays across a range of suppliers
Deal with current travel problems.
Take payments
Training:Your apprenticeship training will be a fully work based learning programme across 12 months. Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Travel Consultant.Training Outcome:Full-time role potentially available upon completion of apprenticeship for the right candidate.Employer Description:We are a family run cruise specialist established in 1995 in Birmingham. We moved to Hampshire in 2000. We predominantly sell cruises from the UK with Fred. Olsen Cruise Lines, PO Cruises and Cunard Line as well as other cruise lines. We are ABTA bonded and can sell all types of holidays and package holidays. We also create tailor made and luxury holidays. We are a highly regarded cruise specialist with the cruise lines We have seven staff and are looking to increase staff numbers since the business has grown post pandemic.Working Hours :Monday to Friday: Between 09:00-19:00. Weekend work included.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
To maintain all Customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Work based learning with attendance at Hertford Regional College once per month for workshop with Assessor
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:We recruit, predominantly for Social Workers and Medical Staffing on a locum/temporary basis, but have ventured into permanent recruitment for mortgage & insurance brokers and nursery nurses. A tight knit team working in a fun and relaxed office that still works very hard. We are based in Hertford town centre and socialise with each other quite regularly.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 3.00pmSkills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
The role is based in the St Leger Homes Home Choice Team helping to provide the best customer service support to both internal and external stakeholders. It is a busy team delivering a wide range of functions within the team.
Dealing with front line telephone and other enquiries from customers, stakeholders, and agencies
Inputting data regarding customers’ circumstances, ensuring details are always up to date
Providing advice, signposting, and transferring customers to other departments or stakeholders
Working closely with staff from our various teams to provide positive and timely outcomes for customers and other stakeholders
Training:
Training will take place in the workplace and through day release at Doncaster College
Working towards Level 3 Business administrator apprenticeship standard
Training Outcome:Although a permanent position cannot be guaranteed at the end of the apprenticeship, our Career Start Co-ordinators will support the apprentice to find a permanent position either at St. Leger Homes or elsewhere. Employer Description:St Leger Homes is an award-winning, customer focused social housing provider that currently manages over 20,000 homes on behalf of Doncaster Council.Working Hours :Typical working week is Monday to Friday 8.30 to 5 pm. Either at The Civic Building / Shaw Lane (also agile working at home as required)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Managing the candidate journey from registration to offer stage
Data Entry using bespoke CRM system
Right to Work checks
Document verification
Liaising with consultants & line managers across the business
Ensuring all new candidates are fully compliant
Telephone/Video/Meeting interview scheduling and coordination
Meeting weekly KPI’s
Completing & obtaining candidate references
General administration and system use
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
To be discussed at interview
Employer Description:Link3 Recruitment is an award winning recruitment and training
agency which operates across the East Midlands within the
education sector. We are currently providing an unrivalled service
to multi-academy trusts, nurseries, academies, primary schools,
secondary schools and all other educational institutions.Working Hours :Days to be confirmed between 8.00am to 4.00pm or 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Solution Focused,Motivation & dedication,Personality, drive, commitment....Read more...
