Fleet Service Maintenance and Repair Exec - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSC - Fleet Service Maintenance and Repair Exec - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Job Title: Receptionist Location: Wigan Contract Type: Temp ongoing Hours: Mon – Fri 35 hours a weekOur client based in Wigan is looking for a receptionist to join their team on a temp ongoing basis. You will be responsible or acting as the first point of contact for visitors and ensuring basic health and safety protocols are being adhered to.Responsibilities:
Acting as the primary point of contact for visitors, overseeing adherence to essential Health and Safety protocols prior to their host's arrival.
Handling incoming calls through the online Telephone system, efficiently routing callers to the appropriate team or individual.
Assisting the UK Leadership Team in coordinating international travel arrangements and meticulously managing expenditure by generating and securing approval for Purchase Orders in SAP.
Orchestrating the flow of incoming and outgoing mail, promptly distributing letters to their designated recipients.
Maintaining a well-stocked stationary cupboard and initiating Purchase Orders as needed to prevent payment complications.
Providing assistance with the booking of meeting rooms and arranging lunch when necessary.
Experience:
Receptionist experience
Microsoft Office experience.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Telesales Executive, Birmingham
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek several driven Telesales Executives to join their growing sales team in Birmingham to generate new business appointments for the field sales team throughout the UK.
The role;
Cold calling potential clients with a view to booking appointments for field sales executives to attend.
Working closely with the field sales teams to effectively manage diaries and assist in closing new business.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a similar telesales position
Confident cold caller with charisma and energy
Excellent professional telephone manner
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Must drive and have own vehcile for commuting purposes
The rewards;
£18,000 per annum starting salary
High fully uncapped commission structure (£10-£15k OTE year one)
Guaranteed bonus for first three months (£400 per month)
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on these exciting and rewarding Telesales Executive careers, please APPLY BELOW
Key:
Telesales Executive, Telesales Consultant, Appointment Setter, Cold Calling, Lead Generation, Birmingham, B46....Read more...
Telesales Executive, Birmingham
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek several driven Telesales Executives to join their growing sales team in Birmingham to generate new business appointments for the field sales team throughout the UK.
The role;
Cold calling potential clients with a view to booking appointments for field sales executives to attend.
Working closely with the field sales teams to effectively manage diaries and assist in closing new business.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a similar telesales position
Confident cold caller with charisma and energy
Excellent professional telephone manner
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Must drive and have own vehcile for commuting purposes
The rewards;
£18,000 per annum starting salary
High fully uncapped commission structure (£10-£15k OTE year one)
Guaranteed bonus for first three months (£400 per month)
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on these exciting and rewarding Telesales Executive careers, please APPLY BELOW
Key:
Telesales Executive, Telesales Consultant, Appointment Setter, Cold Calling, Lead Generation, Birmingham, B46....Read more...
German / English Speaking Customer Support Consultant
Location: Ringwood, Hampshire (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
Right to Buy Officer Southwark, London Temporary – 6 Month Contract Hybrid (2 days a week in Office), Full Time - 36 hours a weekAre you ready to play a crucial role in empowering residents to achieve homeownership? We are currently seeking a skilled and dedicated Right to Buy Officer to join a team in Southwark, London. This role requires a comprehensive understanding of Right to Buy legislation, financial assessments, and anti-money laundering regulations. You will be responsible for ensuring the integrity of the application process, drafting legal documentation, and managing communications with various stakeholders.As a Right to Buy Officer, you will be responsible for providing an efficient and responsive service to Southwark residents seeking guidance on Right to Buy claims. Your primary duties will include managing Right to Buy applications from initiation to completion, ensuring compliance with legislation, council policy, and procedures. You will collaborate with various council divisions to assess each case individually and determine the best resources available. Additionally, you will conduct financial and fraud assessments, draft legal documentation, and provide comprehensive support to applicants throughout the process.Key Requirements:
Demonstrate an intricate understanding of the Housing Act 1985 and case law developments to inform decision-making on Right to Buy applications.
Manage a caseload of Right to Buy applications, ensuring all tasks are completed within legislative requirements and council policies.
Liaise with internal departments, external agencies, and community organisations to facilitate the application process and ensure compliance.
Maintain accurate records, analyse data, and identify areas for service improvement and risk management.
Utilise technology effectively for case management and compile statistical information related to your work area.
Provide advice and support to applicants, internal colleagues, and external bodies through written correspondence, telephone, and in-person interactions.
Contribute to policy development within the Housing department and adhere to health and safety regulations at all times.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP
Job role – The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will:
The responsibility for the Repairs Service complaints performance ensuring we meet KPI’s.
To provide and promote a professional and good quality service to both internal and external customers.
To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions.
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive Enquiries are provided to the customer within required timescales.
To allocate all Repairs Service related complaints, enquiries and comments. Review background, complaints history and systems to ensure allocation to Investigating Officer (IO). Following up where necessary and reporting direct to management/senior management as and when issues arise.
Candidate profile –
Experience of working within a complaint’s resolution environment
A wealth of experience about how to delight customers and manage expectations.
A understanding of social housing sector.
A ‘can-do’ attitude and solutions-driven, innovative approach that has successfully modernised services.
A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
Be confident with strong communication skills, and excellent written skills
An understanding of how to manage difficult conversations face to face and by telephone
Experience of carrying out research and presenting written arguments in a concise but compelling way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Role: IT Support Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing IT support team.
As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in IT Support with Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Job title: Customer Service Advisor
Reference: E113362
Location: St Helens
Duration: Permanent
Start date: asap
Salary: to £26,500 pa
Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ?
We’re recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office.
Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained.
Responsibilities
To work closely with Warehouse, Logistics and Production
Communicate product information to the company’s customers
Communicating courteously with customers by telephone and email
Calling customers to provide a one-to-one service
Handle all customers’ enquiries
Providing help and advice to customers, using the company products or services
Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer’s requirements
Process Electronic Orders
Maintain a “Goods Return” record with the company’s IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers
Provide a communication link between Customers and external sales team
Promote company policies in respect of Health and safety and ISO 9000 policies
Were applicable maintain records required by ISO 9000
Carry out ad hoc duties as and when required
Candidates will need:
SAP experience
Customer Service experience
Microsoft applications, such as Word, Excel and Outlook
Excellent verbal and written communication skills
Knowledge and application of Customer Service procedures
Knowledge and application of QA procedures
Aptitudes
Attention to detail
Open, approachable, and friendly personality
High personal and professional motivation
Team player with a positive 'can do' attitude
On offer
A Salary to £26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays)
Location: St Helens WA10
Working Hours: Monday to Friday - 39.5 hours per week
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Service Care Solutions are working in partnership with our established client to recruit an experienced Area Sales Manager in the Leicestershire area, a short commute from Derby. Our client are a specialist manufacturer of luxury portable products including dance floors, bar units and staging throughout the hospitality sector; including Hotels, Wedding Venues and Sports Clubs across the UK, Europe and Internationally.The service are seeking a passionate, target-driven and self-motivated B2B Sales Manager who can build effective and stable relationships with existing and new clients. The successful candidate will be able to generate trust through professional relationships with key influencers and decision makers. Job Purpose: Area Sales Manager Salary: £25,000-£30,000 per annum + plus £8k+ uncapped commission OTELocation: Castle Donington, LeicestershireWorking Hours: Monday to Friday, 09:00-16:00Contract: Full-time | 37.5 Hours (part-time hours considered)Key Responsibilities:
To build professional relationships efficiently via telephone, conducting high quality conversations with key influencers and decision makers
To manage a sales area with large potential
Ability to generate new leads and close sales under tight deadlines
Essential
Previous experience within a B2B Sales role
Proven track-record of Lead Generation and Closing Sales
Previous experience within Hospitality/Leisure industries
Benefits
£150 Welcome Bonus, paid via Service Care Solutions
20 Days Annual Leave plus Bank Holidays (rising to 25 Days after 12 Months of service)
Uncapped Commission of £8k upwards
Contributory Pension Scheme
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus – If you’re unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£150 Welcome Bonus – We are offering a Welcome Bonus of £150, paid after completion of four weeks in your new placement.
Refer a Friend (Earn up to £750 per Referral) – Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral.
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Product Engineer Support Technician
Location: Bury St. Edmunds / Newmarket, Suffolk
Salary: £28,000 - £38,000 per annum
Excellent Benefits Package
The Client:
Our client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products - a thoroughly professional and excellent employer.
The opportunity:
A diverse role for Product Engineer Support Technician in the Aftersales Team with a remit to develop engineering support material, training Distributor and Dealer Service Staff, providing phone support, diagnosing and fixing an issues etc. No two days are the same in this dynamic office, factory, and farming environment.
Requirements:
* The successful candidate will ideally have an engineering and technical knowledge background, understanding of agriculture, and other languages would be advantageous, strong communication skills, and ablity to present small groups will be essential.
* Be an active and enthusiastic person with attention to detail and the ability to work under pressure.
* Able to build rapport with customers by understanding their requirements and establishing suitable solutions that work for both parties.
* A self-starter with a positive mindset and a can-do attitude, you will be able to continue to learn and pass that information on to others.
* Capable to work individually or as part of a team depending on the circumstances as well as be goal driven.
* The role requires you to be able to communicate with other departments to feedback information for product, and production, development with a continuously improving mindset.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords; after sales support technician, training engineer, technical technician, phone, telephone, support agriculture, farming machinery distributor, dealer, helpdesk, call centre, Support technician, Service Engineer, Aftersales advisor, Aftersales support, Technician, Aftersales
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Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as a Multi Agency Safeguarding Hub (MASH) Adult Health Researcher with Manchester City Council
Manchester City Council are currently looking for someone who is happy to work 21 hours per week.
Key responsibilities
The role holder will provide a full range of clerical and administrative duties to support the Heath Team in the Manchester Multi Agency Safeguarding Hub - MASH. The role holder will research requests made for health information for adults who have been referred to the MASH. This will involve the research of NHS health systems to provide quality, timely information for the citizen within the MASH safeguarding processes. This will require a high degree of concentration & processing highly confidential citizen related information.
The role requires the deployment of efficient administrative, communication and interpersonal skills together with a good knowledge of IT and ideally health systems. A high level of concentration and communication skills is required by the role holder.
To gather relevant health information to support the decision making process in the MASH to ensure that citizens are able to achieve their agreed outcomes.
Work within the Adult MASH Health Team making telephone calls and electronic enquiries / data searches by accessing numerous IT systems and health care databases.
Essential Criteria
A working knowledge and understanding of the Care Act and the ability to work effectively with citizens with care and support needs at risk of abuse or neglect.
Must consent to and apply for an enhanced DBS Disclosure check or Hold and Enhanced DBS already
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
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Job title – Receptionist Administrator Location – Banbury, OX16 (100% office based) Contract – Permanent Hours – Full time 40 hours per week (8:15 AM – 5:15 PM) Start Date: May 2024Our client are looking for a Receptionist Administrator to join their organisation to provide a seamless front of house service to both internal staff and external visitorsKey responsibilities
Receive and handle calls using Teams-based software and call management systems.
Provide seamless front-of-house experience for visitors and our own people.
Preparation and ownership of meeting rooms ensuring an outstanding client experience.
Accurately process incoming and outgoing post, deliveries, Couriers, and international mail.
Ensure parking and external premises are fit for purpose and maintained in conjunction with the facilities team.
Support users with meeting room technology and setup.
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering, and liaising with cleaners.
Work with IT to manage electronic signing in and out technology.
Maintain and order consumables, stationary, and large meeting lunch orders for the business.
Unlock premises ready for office opening.
Ownership of document archiving process
Maintain basic first-aider qualification.
Support HR, H&S, Administration, and other departments as and when required.
Candidate Requirements:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel, and PowerPoint.
Understanding of in-house systems such as CRM.
Excellent telephone manner with good interpersonal and communication skills
Ability to work under pressure and prioritise work effectively and efficiently.
Accurate data inputting skills and an eye for detail
Ability to use initiative in terms of decision-making.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team. As our Client Liaison you will be the bridge between our clients and our management team. You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team. Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
A reputable commercial firm, boasting a remarkable 150-year history in delivering top-notch legal services, is currently expanding its team. This firm strikes the perfect balance between offering high-quality legal advice and maintaining a personalised, client-centric approach.
An opportunity has arisen for a skilled Receptionist / Secretarial Assistant to join the team on a full-time basis in the Wirral area. This pivotal role involves being the welcoming face of the firm and ensuring smooth office operations.
In this dual role, you will warmly greet and assist visitors upon arrival, handle incoming phone calls, and efficiently manage appointments. Additionally, you'll be responsible for maintaining a tidy and inviting reception area, providing essential secretarial and administrative support to senior staff, drafting documents, correspondences, and assisting with transcription tasks. Liaising with clients and other stakeholders to facilitate seamless communication will also be part of your responsibilities.
The successful candidate will have proven experience in reception and secretarial duties, with exceptional telephone etiquette and strong organisational skills. Excellent communication skills and a client-focused approach are essential, along with previous customer service experience, demonstrating a friendly and professional demeanor.
Proficiency in Microsoft Office Suite is required, and familiarity with Proclaim case management and Bighand Audio is advantageous. Prior experience in similar roles, such as reception and private client secretarial positions are preferred as the role will be working very closely with a Private Client Partner.
By joining this esteemed firm it will mean becoming part of a supportive and dynamic team dedicated to providing outstanding legal services. Here, your skills will be valued, and your contributions will play a crucial role in the firm's success. If you're seeking a fulfilling role where professionalism meets a personalised touch, this opportunity is for you.
There is a competitive salary on offer and if this sounds like the role for you, please email your current CV to j.forshaw@clayton-legal.co.uk or please call Justine for an informal chat on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Customer Service Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25 day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.....Read more...
Customer Service Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25 day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.....Read more...
Sales Executive (Freight), Shepperton Area, Up to £27,000 Base + Uncapped Commission, can increase for proven industry experience. Onsite 5 days per week. Lovely company with fantastic culture and people, ASAP Start
Do you love cold calling? Then this is the role for you! About the Company: This freight and logistics company is going from strength to strength so it’s a great time to join. The culture of the organisation is fantastic because they really do value and care for their employees. This company is an independently owned SME organisation who offer a truly personalised service which means their clients love working with them. If you are looking for a super friendly organisation where you are really valued both personally and in monetary terms then this would be a great opportunity for you. The company are offering £23-27k but if you have experience in a sales function within the freight industry they are willing to offer a higher salary based on specific experience. Overview of the Sales Executive: The primary function of the Sales Executive is to sell customer freight solutions on behalf of the business. The position will involve a high volume of cold calling and new business prospecting as well as customer interactions, customer service and account management. Responsibilities Include:
Proactive in initiating sales calls to prospective or current clients
Prospect for leads and perform cold-calling to build a pipeline of businesses
Supervise accounts daily to retain existing relationships
Responsible for price and service negotiation with customers and carriers
Responsible for creating sales goals to aid in achieving targets
Relationship building with clients and prospects
Nurture new sales leads to secure business
Responsible for offering quotes to current and prospective clients
Carry out research to identify companies not currently doing business with the organisation
The successful Sales Executive will have:
Freight, shipping or logistics sales experience is a very strong advantage to the role
Strong track record for delivering successful sales experience in personal selling, telephone sales, and customer service
Sociable personality with great relationship building skills
Knowledge of sales CRM
If you have the above skills and experience and want to learn more about this fantastic position then please apply via the job board for consideration.
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Adult Social Care Access Officer
London Borough of Newham are currently seeking an experienced Adult Social Care Access Officer to join their team. The company provides a comprehensive telephony and electronic front door, single point of contact for all adult social care. They are committed to delivering a seamless local front door service delivery into practice and the successful candidate will work as part of a wider team with the aim to resolve the adults social care enquiry as first point of contact with Adult Social Care.
Job Description
The Adult Social Care Access Officer will be responsible for taking ownership and responsibility for a wide variety of enquiries received from the public, both over the phone and electronically. This is a challenging but rewarding role where you will make a real difference to the customers. You will have exceptional listening and problem-solving skills in order to resolve queries received at first point of contact. You will deliver excellent customer care standards, maintain a high quality and professional service. No two days are the same, so you must enjoy working in a varied and busy environment whilst maintaining a high quality and professional service.
Requirements
Experience in a health or social care setting and have good time management skills and be able to work in a pressurised environment.
Excellent interpersonal and communication skills, be competent with basic IT skills. Be reliable and able to work under pressure.
A positive, calming and confident approach to our service users, carers and professional colleagues, and team working will also be required.
Ability to type and listen at the same time, while remaining calm.
Ability to quickly evaluate situations, identify risk, and initiate appropriate actions. You will also be required to organise tasks and workloads independently to meet timescales, demonstrate accountability and seek appropriate management oversight as required.
Ability to communicate effectively via the telephone, along with the ability to input information into our customers data system and have experience of updating and retrieving data from IT systems, including proficiency with Microsoft Office including databases.
Knowledge of the Care Act 2014; and principles relating to Prevention, Resilience and Enabling.
A positive, calming and confident approach when providing information and guidance to customers.
Experience working with Adult Social Care.
How to Apply
If you are interested in the position and hold the relevant experience required then please send your CV to Ashley.Brown@servicecare.org.uk or call 01772 208 964 to discuss further. ....Read more...
Customer Service Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25 day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.....Read more...
