Recruit4Staff are proud to be representing their client, a leading company in their search for Sales Executive to work in their leading facility in Wolverhampton.For the successful Sales Executive our client is offering:
£25,500 per annum, which will increase to £27,200 per annum post probation. Potential to reach up to £36,000 per annum if KPI's, targets and forecasts are continuously met Days role - 9:00 AM to 17:30 PM Monday to FridayPermanent position within a progressive companyProgression opportunities for the right candidates who show a positive attitude and willingness!Achievable KPI'sFree parkingIMMEDIATE interviews/starts available for suitable candidates
The Role - Sales Executive :
Processing orders via telephone, fax and email onto a bespoke CRM system.Making proactive calls - developing new business.Advising customers of available products and offering alternatives that best fit their needsTracking client margin spend.Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system.Regularly updating the customer database to ensure that all details are up to date and accurate.Market mappingGeneral administrative duties.Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably ask
What our client is looking for in an Sales Executive:
B2B telephone sales experience, selling a physical product rather than a service- ESSENTIALExcellent communication skillsExperience developing business- ESSENTIAL Confident in dealing with customers over the phone- ESSENTIAL
Key Skills or Similar Job Titles:Sales Executive, Sales Advisor, Account Manager, Account Management, Telesales, Telemarketer, Sales, Customer Service, Warm Calling, Business DevelopmentCommutable from:Wolverhampton, Telford, Albrighton, Shifnal, Walsall, Dudley, Bilston, Willenhall, Wednesbury, CodsallFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff Wrexham Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
My client is a well-respected and established national law firm who are experiencing a significant period of growth.
They are currently looking for experienced Residential Conveyancers, qualified Solicitors, Conveyancers or Legal Executives to join their team.
You will be working within a high volume residential conveyancing environment.
You should be able to:
- Run a substantial caseload and perform a full range of tasks
- Act independently when establishing priorities and managing deadlines
- Work well within a team and mentor others
- Utilise your extensive experience and knowledge of residential conveyancing
- Assist team members as and when required
- Communicate, and build, relationships with clients and third parties in a professional and knowledgeable manner
- Provide excellent customer service
- Assist the team to ensure company targets are met
- You will be dealing with a personal caseload of residential property files, and you will have fantastic communication skills both orally and written.
Main Duties & Responsibilities:
- Complete tasks efficiently, accurately and within specified timescales, such as:
- Managing a substantial caseload of freehold and leasehold transactions (circa 100) including new build, unregistered and shared ownership properties, until such time as your manager deems it appropriate to increase your portfolio of cases
- Processing and dealing with post in a timely manner
- Checking contract documentation, mortgage offers and search results
- Replying to complex legal enquiries
- Resolving complex queries which are raised on files by colleagues, both onshore and offshore, and third parties
- Understand and produce accurate financial statements
- Understand the ledgers within Visual Files & Practice Manager
- Dealing with exchange of contracts and completion of transactions
- Processing tasks such as; Conflict of Interest letters, cares calls to the client, contract checks, mortgage reports and search results, replying to freehold and leasehold enquiries
- Daily task list management
- Identifying, monitoring and achieving targets on a monthly basis by using Management Information Reports such as Case Referral and Phone Manager.
- Utilise Management Information reports for housekeeping of files.
- Recognising potential risks and when to report them to a senior member.
- Work to and maintain Service Level Agreements
You will be able to:
- Manage telephone calls.
- Understand and report on complex legal issues and documentation.
- Actively communicating with clients, recommenders, conveyancers, agents and third parties. This will include communication in person, in writing, or by telephone.
- Ability to check, draft and produce accurate comprehensive documentation for clients, professional persons and third parties.
Benefits include full remote working using the best tech, 25 days holiday + Bank Holidays and a range of other benefits.
Salary will be £35k to £45k dependent on experience plus achievable bonus upto £15k.
To apply for this Fully Remote Residential Conveyancer role please forward your CV to t.carlisle@clayton-legal.co.uk or call Tracy Carlisle 0161 6147 357 .....Read more...
To maintain all Customer records and documentation
To maintain online customer records accurately
To assist and support the invoicing department with collation of information for the invoicing function of the business
To provide support and assist where possible in answering and resolving day to day customer queries, answering the telephone and responding to emails
To produce and send out job completion reports to clients
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Work based learning with monthly attendance at Hertford Regional College for workshops with Assessor
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:Hodges is a well-established small business with years of experience in providing a wide range of services within the M25 and surrounding areas. We specialise in both quoted works and reactive maintenance, delivering high-quality results for a variety of clients, including managing agents such as JLL, CBRE, Savills, Google, City of London and Mitie.
Our team has the expertise and resources to handle any job, big or small. From plumbing to electrics, joinery to carpentry, roofing to flooring, glazing to heating, we are your go-to provider for all property maintenance and refurbishment needs.
Whether it’s a minor repair or a major renovation, we bring everything you need under one roof.
We operate from a two-storey head office located on an industrial estate in Potters Bar. Our administrative team plays a key role in supporting the business, handling tasks such as scheduling the operative workforce, ordering materials, client liaison, invoicing, health and safety and dealing with client queries via telephone and email.
At Hodges, we pride ourselves on our long-standing reputation for quality and reliability. We are committed to delivering exceptional service to our clients while maintaining a friendly, professional work environment for our team.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Key Duties & Responsibilities
CORE FUNCTIONS
Reception
First point of contact for the company, providing a positive first impression of Groomers / Styling Products UK.
Welcome and greet customers and suppliers who visit Head Office.
Provide 1st line support to customers and suppliers via email and/or telephone, providing them with the information required, or directing them to the correct department if necessary.
Ensure Reception area is clean, tidy and stocked with relevant documentation.
Customer Service
Managing day-to-day customer telephone and email enquiries, ensuring all verbal and written communication reflects our brand values, is error-free and grammatically correct.
Managing and delivering excellent product knowledge to the customer from enquiry to order processing
Assisting in the delivery of the annual Tele Sales budget
Preparing and processing customer telephone orders, offering product alternatives for OOS items.
Printing and counting daily orders; preparing by nominated courier methods for warehouse team
Supporting Customer Service Team Leader to sell through Pre-Love products
Keeping accurate customer account records capturing all transaction information
Booking in freight orders and liaising with our external freight forwarding team and internal Warehouse Teams to confirm customers of their delivery details and any amends/changes
Assisting with the day-to-day management of our Student and College accounts
Working closely with the accounts teams to ensure all customer orders are placed against a valid and commercially viable account.
TRAINING FUNCTIONS
Returns Support
Preparing, Processing and investigating all customer return queries, and advising Line Manager of any issues and trends for further analysis.
Maintaining a clean and tidy returns work area.
Supporting the Line Manager by taking a detailed summary of the customer complaint details.
Ensuring all customer correspondence is correct on the file in readiness for your Line Manager to process.
Dispatch
To carry out the efficient and accurate picking, packing, and dispatch of goods.
Follow company policies on stock control and inventory management.
Contribute to the accuracy of stock takes in line with company policy.
Ensure accurate and timely distribution of stock.
Ad hoc warehouse duties, as required.
Sales & Marketing
Supporting the Sales Team in creation of New Line Forms.
Administration of the Amazon Returns process.
Assistance in ad-hoc Customer requests.
General
Ad-hoc support to wider business where required.
Undertaking additional duties from time to time that reflect the changing needs of the business.
Training:The Apprentice would work towards the Customer Service Practitioner Standard Level 2. This would be through blended learning, live Tutor-led training sessions, both in-person and remote. 1-1 training and reviews and Functional Skills Maths and English Level 1 if required.Training Outcome:This will be a fixed-term contract for the duration of the apprenticeship. The expectation is that for the right candidate there would be the possibility of a permanent role and further personal development. Employer Description:The Groomers story began in the 1990s with a dog groomer, a vet school and an idea to reduce dry, itchy skin and hair loss in dogs. This led to the development of Evening Primrose Oil Shampoo, designed to help restore their coats and replenish their skin. Since then, we have expanded our animal bathing range considerably, and now supply an extensive range of equipment to professional groomers and a full range of pet supplies.
We still manufacture our own brand bathing liquids, including that famous Evening Primrose Oil Shampoo, and are now one of the leading supply companies in the industry, doing our best to provide everything needed to groom pets with care and get amazing results in the process.
We’ve recently introduced our My-Pet platform, especially for pet owners, which brings professional expertise to home grooming.Working Hours :08:30 – 17:00, Monday to Thursday and 08:30 – 16:00 on Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Multi Task,Can-do Attitude....Read more...
Giving customers top-notch advice
Efficiently answer telephone calls to the store
Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
Functional skills, maths and English, if required
How and where training (on/off the job) will be delivered is to be confirmed. ;Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
My client is a well-respected and established national law firm who are experiencing a significant period of growth.
They are currently looking for experienced Residential Conveyancers, qualified Solicitors, Conveyancers or Legal Executives to join their team.
You will be working within a high volume residential conveyancing environment.
You should be able to:
- Run a substantial caseload and perform a full range of tasks
- Act independently when establishing priorities and managing deadlines
- Work well within a team and mentor others
- Utilise your extensive experience and knowledge of residential conveyancing
- Assist team members as and when required
- Communicate, and build, relationships with clients and third parties in a professional and knowledgeable manner
- Provide excellent customer service
- Assist the team to ensure company targets are met
- You will be dealing with a personal caseload of residential property files, and you will have fantastic communication skills both orally and written.
Main Duties & Responsibilities:
- Complete tasks efficiently, accurately and within specified timescales, such as:
- Managing a substantial caseload of freehold and leasehold transactions (circa 100) including new build, unregistered and shared ownership properties, until such time as your manager deems it appropriate to increase your portfolio of cases
- Processing and dealing with post in a timely manner
- Checking contract documentation, mortgage offers and search results
- Replying to complex legal enquiries
- Resolving complex queries which are raised on files by colleagues, both onshore and offshore, and third parties
- Understand and produce accurate financial statements
- Understand the ledgers within Visual Files & Practice Manager
- Dealing with exchange of contracts and completion of transactions
- Processing tasks such as; Conflict of Interest letters, cares calls to the client, contract checks, mortgage reports and search results, replying to freehold and leasehold enquiries
- Daily task list management
- Identifying, monitoring and achieving targets on a monthly basis by using Management Information Reports such as Case Referral and Phone Manager.
- Utilise Management Information reports for housekeeping of files.
- Recognising potential risks and when to report them to a senior member.
- Work to and maintain Service Level Agreements
You will be able to:
- Manage telephone calls.
- Understand and report on complex legal issues and documentation.
- Actively communicating with clients, recommenders, conveyancers, agents and third parties. This will include communication in person, in writing, or by telephone.
- Ability to check, draft and produce accurate comprehensive documentation for clients, professional persons and third parties.
Benefits include full remote working using the best tech, 25 days holiday + Bank Holidays and a range of other benefits.
Salary will be £35k to £45k dependent on experience plus achievable bonus upto £15k.
To apply for this Remote Working Conveyancer role please forward your CV to b.richardson@clayton-legal.co.uk or call Ben Richardson on 0121 3681833.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
My client is a well-respected and established national law firm who are experiencing a significant period of growth.
They are currently looking for experienced Residential Conveyancers, qualified Solicitors, Conveyancers or Legal Executives to join their team.
You will be working within a high volume residential conveyancing environment.
You should be able to:
- Run a substantial caseload and perform a full range of tasks
- Act independently when establishing priorities and managing deadlines
- Work well within a team and mentor others
- Utilise your extensive experience and knowledge of residential conveyancing
- Assist team members as and when required
- Communicate, and build, relationships with clients and third parties in a professional and knowledgeable manner
- Provide excellent customer service
- Assist the team to ensure company targets are met
- You will be dealing with a personal caseload of residential property files, and you will have fantastic communication skills both orally and written.
Main Duties & Responsibilities:
- Complete tasks efficiently, accurately and within specified timescales, such as:
- Managing a substantial caseload of freehold and leasehold transactions (circa 100) including new build, unregistered and shared ownership properties, until such time as your manager deems it appropriate to increase your portfolio of cases
- Processing and dealing with post in a timely manner
- Checking contract documentation, mortgage offers and search results
- Replying to complex legal enquiries
- Resolving complex queries which are raised on files by colleagues, both onshore and offshore, and third parties
- Understand and produce accurate financial statements
- Understand the ledgers within Visual Files & Practice Manager
- Dealing with exchange of contracts and completion of transactions
- Processing tasks such as; Conflict of Interest letters, cares calls to the client, contract checks, mortgage reports and search results, replying to freehold and leasehold enquiries
- Daily task list management
- Identifying, monitoring and achieving targets on a monthly basis by using Management Information Reports such as Case Referral and Phone Manager.
- Utilise Management Information reports for housekeeping of files.
- Recognising potential risks and when to report them to a senior member.
- Work to and maintain Service Level Agreements
You will be able to:
- Manage telephone calls.
- Understand and report on complex legal issues and documentation.
- Actively communicating with clients, recommenders, conveyancers, agents and third parties. This will include communication in person, in writing, or by telephone.
- Ability to check, draft and produce accurate comprehensive documentation for clients, professional persons and third parties.
Benefits include full remote working using the best tech, 25 days holiday + Bank Holidays and a range of other benefits.
Salary will be £35k to £45k dependent on experience plus achievable bonus upto £15k.
To apply for this Fully Remote Conveyancer role please forward your CV to r.davies@clayton-legal.co.uk or call Rebecca Davies on 01512301208.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham For the successful Customer Service Advisor our client is offering:
Salary up to £25,000 per annumMonday to Friday 8.30am till 5.00pmPermanent positionBenefits: Free parking, 20 days + Bank Holidays + Pension
The role - Customer Service Advisor :
Responsible for managing inbound calls, emails and responses to customersHandling a range of enquiries across two services in the UK RegionManage and take ownership of any complaints from customers and members of the publicAdminister emails and respond to customers via telephone and written methods where necessary
What our client is looking for in a Customer Service Advisor :
Previous customer service experience - ESSENTIALExperience working with customer complaints / problem solving - ESSENTIALGood MS Office Literacy - ESSENTIALConfident communicatorAble to cope under pressure in a call handling environment
Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager Commutable From: Wrexham, Chester, Denbighshire For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.R4SINDCHE....Read more...
Responsibilities
To provide advice and guidance, initially by telephone, to both professionals and families based on their personal support requirements.
To signpost professionals and families to appropriate local services to ensure that relevant support is provided.
To undertake service user assessments including assessments of need and assessments of risk to inform casework planning, in line with Service and national standards.
To provide high quality services to children, young people and their families/carers.
To work in partnership with service users, carers, other professionals and agencies both internally and externally.
To develop improved multi-disciplinary working practices within the area of service.
To raise awareness and promote access to community services provided by other organisations to meet assessed needs.
To take personal responsibility for ensuring your knowledge is updated and forms part of your continuous professional development with the support of your supervisor including identifying training needs and developmental targets.
To maintain compliance with Departmental and Corporate Standards and procedures for assessments, planning and reviewing of individual casework, ensuring that individual care plans remain relevant and within available resources.
To attend a range of meetings, reviews and produce written reports where required to do so.
To maintain accurate and up to date case records, both electronically and on case files in relation to each child, young person and family in line with Service policy.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm for more information....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial EstateFor the successful Customer Service Executive client is offering:
£24,683.75 per annumMonday - Friday - Either; 8:45 am -5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable company Training and development opportunities Free parking on-siteIncrease in pay after 2 years services
The role – Customer Service Executive
Handling incoming calls ensuring KPIs are met Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectivelyTo answer technical questionsInputting orders on the same day as they're received To provide support with order entry and returnsAccurate data entry
What our client is looking for in a Customer Service Executive:
Must possess an excellent telephone manner - ESSENTIAL Previous customer service experience working in an office environment - ESSENTIAL Experience in dealing with customersBasic computer skillsMust be able to work effectively as part of a team
Key skills or similar Job titles: Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant Commutable From: Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
In your day to day role you will be required to:
Work in a busy customer service department
Answer any product and service questions. This could be over the telephone and email
Managing customer complaints by providing appropriate solutions
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship standard which will include Knowledge, Skills, Behaviour, Functional Skills (if needed)
As this is a work-based apprenticeship, your assessor will come to visit you in your workplace every 8-10 weeks to carry out observations, progress reviews and provide one to one support
You may be required to come into college for apprenticeship workshops and possible functional skills lessons, this will be discussed with your assessor and employer
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Permanent full-time employment on successful completion of the apprenticeship
Employer Description:We are an established award winning British premium electrical wiring accessories manufacturer based across three sites in St Leonards on Sea in East Sussex, manufacturing and finishing in-house in the UK.Working Hours :Monday - Thursday, 08:30 - 17.00, Friday, 08:30 - 12:00Skills: Attention to detail,Customer care skills,Problem solving skills,Patience,Build rapport swiftly,Listening,Time management....Read more...
Processing orders and quotes using Window Designer software
Ensuring customer enquiries & amendments are promptly resolved via telephone, email and in person
Understanding and explaining product range, features & benefits
Maintaining high standards of account data in our CRM
Liaising with production, despatch, sales, marketing & finance departments
Training:
Data Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate, upon completion, may be offered a full-time role
Employer Description:Join us to experience truly market leading levels of product quality, efficiency and above all customer service. With over 40 years of knowledge and an endless drive to keep getting better.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Working Under Pressure....Read more...
Providing a high level of administration
Speaking to and supporting medical professionals
Chasing recruitment documents such as ID, undertaking DBS checks and answering payroll queries
The Apprentice will become a multi-skilled valuable employee involved in all aspects under the recruiters
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:Progression onto full-time employment. Employer Description:At Health Care Recruiters, we provide a dynamic & professional service offering affordable & dependable staffing solutions to a variety of Healthcare settings in the United Kingdom.
HCR was founded in 2000, going from strength to strength ever since. We are expanding nationwide with our newest plush offices opening in the heart of London.Working Hours :Monday - Friday, 8:00am - 3:30pm, 30 min unpaid lunch.Skills: Communication skills,IT skills,Punctual,Telephone manner....Read more...
Taking enquiries via the telephone/email and processing them accordingly
Processing new and established customer orders; working closely with the planning departments and also liaising with the warehouse/transport departments for efficient deliveries
Dealing with artwork from initial stages through to customer approval (where necessary) to finished product
To provide an efficient customer service with regard to prompt attention to all enquiries/complaints and being responsible for the collation of all relevant information
To deal with any customer complaints alongside the technical/quality control departments
To maintain and update customer price files
Extensive use of the PC to input/amend orders from receipt until invoice stage
To provide stock information and proof of deliveries where necessary
To co-ordinate the cost recovery on originations and obsolete stocks and labels
Some travel to customers & other Berry sites may be required on occasion
Experience desired:
Sales account co-ordination
Customer service & order intake experience required
Microsoft Word & Excel knowledge needed
Must be able to communicate at all levels
Excellent telephone manner
Must be able to work as part of a team and on own initiative
Good organisation skills
Confident and self-motivated
Able to work under pressure and prioritise a busy workload
May need to work extra hours when required
Experience of SAGE would be an advantage (but not essential)
Comfortable working in a process changing environment
Training:The apprentice will undertake the Level 3 Business Administration Apprenticeship.
Day-release training takes place at Burnley College. Training Outcome:The apprentice may secure full-time employment on successful completion of the apprenticeship. Employer Description:At Berry, we create innovative packaging solutions that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, and deep innovation expertise to serve customers of all sizes around the world. Harnessing the strength in our diversity and industry leading talent of 40,000+ global employees across more than 240+ locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy. The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey.Working Hours :Monday to Friday. Shifts can be either: 8am - 4pm, 8.30am - 4.30pm, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
In this role, you’ll be using the latest contact centre technology to give you the confidence and skills to assist our customers and clients
You’ll deliver an excellent level of customer service, communicating with customers using various methods, including webchat, email, SMS and via telephone
Capture key information, assisting you in helping our customers with their queries and requests
Providing a first point of contact for our customers via telephone, web chat, SMS or email into our Contact Centre
Accurately capturing customer details whilst being professional and calm at all times
Identifying customer needs and promoting the range of glass repair/ replacement services available
Participating in regular teaching and learning activities with our dedicated ALEX apprenticeship team
Adhering to our company's EFFORT Values, Treating Customers Fairly (TCF), Financial Conduct Authority (FCA) Consumer Duty and Data Protection Regulations
Training:During the apprenticeship, 20% of your time will be spent with our dedicated internal Talent Development Team and/or studying towards your Level 2 Customer Service Practitioner apprenticeship standard. Training will take place at your normal office location, and you will have regular time scheduled into your calendar each week with full support to complete learning activities.
Your training will be delivered in a blended format and includes regular face-to-face workshops, webinars, practical learning activities and the opportunity to practice new skills with your trainer.
Additionally, you will participate in a series of Personal Effectiveness courses over the 12-month period, including Project Management Skills, Managing your Money and Career Mapping to support your own personal and professional development goals.
As part of a team of apprentices, you will have the opportunity to own a high-profile business project that will provide you with the perfect chance to showcase your knowledge and put new skills into practice.Training Outcome:Our award-winning apprenticeship programme forms part of the wider group's commitment to supporting and harnessing our talent.
During your programme, you will take part in a “Department Passport” initiative where you will spend time with a number of other teams in the business to broaden your horizons and support your career aspirations.
Once graduated, you will have the opportunity to join the group on a permanent basis and develop your career with our established development plans.Employer Description:Auto Windscreens are a leading UK automotive glazing company with headquarters based in Chesterfield. We're dedicated to giving our customers the best service possible and working to exceptional standards; this is what we’re all about.
We're part of the Markerstudy Group, an energetic and highly innovative group of companies, established in 2001 and employing around 7,000 colleagues in locations throughout the UK.
Markerstudy is an accredited Investor in People - Gold organisation, with a strong commitment to harnessing the talent of our colleagues.Working Hours :You'll join your colleagues during core business hours, Monday - Friday, 9am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
This organisation is looking for the right individual who’s eager to learn and keen to take their first steps into the property industry. As an apprentice property manager, you will be exposed to the lettings and property management side of the company and will be working alongside their team to assist with the smooth running of the daily operations.
Duties will include:
Supporting staff with the day-to-day running of the property management department
General administrative duties such as filing, copying, data entry & handling post, along with shredding
Dealing with Tenant inquiries via email and telephone
Monitoring e-mails
Answering calls
Booking in maintenance appointments
Liaising with tenants, landlords and contractors
To register applicants onto the database
To manage the data base to ensure action items are addressed
To book viewings via both telephone and email enquiries
Obtaining regular feedback from viewings
Liaising with suppliers and contractors over work at properties
Training:
Housing Property Management Level 3 Apprenticeship Standard - Remote learning and delivery
Training Outcome:
May be retained in the company as previous apprentices but dependant on performance and progress
Employer Description:It all started back in 1840, when local landowner John German set up the business in Ashby de la Zouch, sharing his extensive property knowledge with friends and neighbours.
Fast forward to today, we are now one of the most well-known and trusted estate agents in the Midlands, selling, letting and valuing homes and land across the region. We remain independently owned and put our heart and soul into everything we do. Our number one goal is to provide outstanding service and value to the people who matter most, you, our customers.Working Hours :Mondays - Friday, 9.00am - 6.00pm - occasional Saturdays which will be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Full UK Driving Licence,Own vehicle to use....Read more...
Your daily duties for the role will include;
Working with a variety of administration teams to develop a range of skills and knowledge to add to your portfolio.
Answering internal and external phone calls.
Processing orders using our systems and procedures.
Hand labelling products for distribution- we have some bespoke products that are hand labelled by the team.
Manning reception and working with the team to deliver a high level of customer service. This will include greeting internal and external stakeholders, answering enquiries via email, face to face and telephone, you will also cover other administration duties.
Potential to work with in house design teams to develop labelling and designs.
General administration duties and team support, this will include answering emails, telephone calls, face to face enquiries, filing, scanning, general office duties and team support.
Initial workplace training will be delivered to the successful candidate, along with development provided through Derwentside College. You will learn the basic induction skills including the fire process and health and safety.Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English (if required)
Training Outcome:
The administration role may be a gateway to further career opportunities, such as senior support roles
There will potentially be future progression and prospects at The Lanchester Group. After the probation period the apprentice will be entered into the Westfield Health & Reward Scheme
Employer Description:A number of businesses make up the Lanchester group of companies spanning different areas of expertise within the UK wine and gifting sectors and supporting industries. Employing over 500 staff nationwide, Lanchester Group, which comprises Lanchester Wines, Greencroft Bottling, The Wine Fusion, Bon Bon's and Spicers of Hythe, is a determined pioneer of renewable energy and continues to seek revolutionary initiatives to reduce its impact on the planet.Working Hours :Monday - Friday, 9.00am - 5.30pm.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Excel Knowledge,Focused....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally
Provide high-quality student administration and support, adhering to service standards
Resolve enquiries at the first point of contact or escalate complex issues
Accurately record data and identify resources to support student needs
Collaborate on team projects and report trends in student enquiries to supervisors
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression is available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression is available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Functional Skills (if required)
On and off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
To assist the administration team with the day to day running of the office
Appointment Planning
Answering the telephone and routing calls to the correct department
Recording accurate information onto our internal and external database systems
Scanning photocopying
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
Personal development and growth opportunities
Employer Description:Building and construction industry on behalf of insurance companies. With over 20 years’ experience we're dedicated to managing the unexpected, providing client-focused, dynamic project management, and building solutions across Northern England. Handling more than 1600 property insurance claims per annum, our highly experienced and fully accredited team will ensure peace of mind that your customers and properties will be kept in safe and professional hands.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Reporting to the Branch Manager your responsibilities will include:
Dealing with inbound telephone calls
Emails
Orders and customer requests
Tidying and cleaning the shop
You will also be raising and processing orders and requests.Liaising with our customers and suppliers. Working with the rest of the Team to ensure that all orders and requests are fulfilled to the customers satisfaction. Investigating customer queries. This position will suit someone who enjoys: Building friendly and easy-going relationships with customers and colleagues. Working in a busy sales type environment. Training:Level 2 Hire Controller apprenticeship standard.
This programme includes Hire Controller (Plant Tools & Equipment) L2.
This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.Training Outcome:At the end of the apprenticeship there will be an opportunity to progress into a full time, permanent role with further career progression.Employer Description:At Hire Standards, we’re proud to be your trusted, local, family-run hire company. Whether you’re an industry newcomer, a DIY enthusiast, or a seasoned trade professional, we’re here to help with top-quality service and equipment.
We specialise in providing:
Tools, Plant, and Machinery – from hand tools to 20-ton diggers, and everything in between.
A huge range of Nuts, Bolts, and Fixings – the essential components to complete your projects.
Gas Supply – as an official supplier of BOC and Calor, we offer pub, welding, and heating gas to trades and homes, with free weekly local deliveries.
Access Equipment - Powered access equipment and platforms including ladders, steps, boom and scissor lifts, and scaffold tower.
Visit our well-stocked shop to find everything you need for your project, all in one place. From tools and fixings to expert advice, we’ve got you covered.
Located on the West Wilts Trading Estate in Westbury, we serve customers far and wide, always striving to exceed their expectations. Our mission is to grow by setting ‘Hire Standards’ with reliable, fairly priced equipment and exceptional service.Working Hours :Between the hours of 07.30am - 17.00pm, dependent on the needs of the business.Skills: Communication skills,IT skills,Attention to detail,Accurate administration skills,Clear telephone manner,Work to deadlines,Prioritise tasks,Confident & flexible attitude....Read more...
We are a growing EdTech company specialising in providing HR services and software into schools and Multi Academy Trusts. Based at Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Work with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods including using excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our board room for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 1,800 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and EduHR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun!
We are education specialists that provide Impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
