The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services.
Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 400+ users working across multiple sites
Ensure that incidents reported to the service desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remote desktop tools or physical attendance, should the need arise.
Your duties and responsibilities in this role will consist of:
As a First Line Support Engineer, you will:
To be responsible for support of all MBA staff in their use of MBA IT systems. Including PCs, laptops, and mobile phones
Respond to user software or hardware queries via email or phone.
Responsible for handling support of service requests which relate to all technology including workstations, servers, printers, networks, and vendor specific hardware and software.
To take ownership of support calls; diagnose the cause, identify the required solution, and communicate progress to the staff member involved. To accurately record the progress and solution of each call
To escalate complex problems to senior IT staff, as required and communicate effective information about the problem.
To manage user accounts in Active Directory, including creation, deletion, and management of user access to server resources
To assist senior IT staff in projects and rollouts of new systems. This may include occasional, scheduled, out of hours work.
To comply with MBA security policies and procedures as a priority of all work undertaken. To have the ability to explain to staff members, of any level, why some requested actions are not permitted.
To create documentation of systems as required, so they are easily understood by other technical staff.
To ensure MBA stay fully compliant with software licencing.
To be willing to participate in training and skills development both formerly and on an on-the-job basis.
To occasionally assist MBA clients directly with questions about access to MBA systems.
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:MBA Group Limited is a dynamic and innovative marketing solutions provider headquartered in Tottenham, North London. We specialise in helping businesses connect with their target audiences through creative and technology-driven marketing campaigns. With offices in Warrington and Central London also, we are committed to delivering exceptional service to our clients.Working Hours :Monday to Friday - 09:00 to 17:30Skills: Communication skills,Problem solving skills,Ability to troubleshooting,A positive can do attitude,Enthusiastic,Written communication skills,Strong customer service skills,Able to work on own initiative,Time management skills,Ability to work under pressure....Read more...
Working alongside the Reactive Engineering Manager, scheduling jobs and updating internal project planning software with engineer whereabouts.
Liaising with clients, contractors and suppliers via email, telephone and letter in a professional manner.
Liaising with site-based staff, ensuring excellent communication is maintained.
Provide general administrative support to the civils and lining department.
Produce and collate job packs for individual projects.
Produce professional written quotations in line with organisational format and protocol.
Support accounts department as required.
Submission of street works notices and liaison with Highways Authorities as required.
Oversee the ordering of plant and materials as required utilising the internal purchase ordering procedures.
Assisting the department with the close- down of projects.
Collate timesheets for site staff and submit to the payroll department.
Working with the wider office team, to ensure the smooth running of all office functions.
Ensure any deficiencies in service are reported to the senior management team.
Attend staff meetings as and when required.
To work within all organisational policies as set out in the employee handbook.
Report any breaches in Health, Safety and Environmental regulations and organisational policy promptly to senior management.
To undertake additional or other duties as required to meet the changing needs of the business. At times, there may be a requirement to fulfil duties on behalf of Exjet’s sister company Greenlight Highways
Training:If successful, you will be enrolled onto an 18-month Level 3 Business Administration Apprenticeship at South Devon College, Vantage Point, Paignton. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to become a proficient Business Administrator. Supported by your Assessor Coach, Course Tutor and the team here at Exjet you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience.Training Outcome:A full-time permanent position, prospects of growing with the business, promotion and pay reviews.Employer Description:Exjet Services are one of the UK’s premier specialist drainage engineering, surveying, cleansing and sewer rehabilitation companies.
Since our formation in 1986, we have increased our field of operations from simple drain blockage removal to a full drainage service covering all drain related issues inclusive of high quality CCTV drainage related surveys, Civil Engineering, ‘No-Dig’ pipe remediation, high volume sewer jetting, confined space drain works and consultancy services. Exjet Services prides itself on being able to resolve any drainage issue from singular blockages in domestic type properties to the most complex site investigation and remediation projects.Working Hours :Monday to Friday, 9am to 5pm (1 hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Initiative,Professionalism....Read more...
With your assigned mentor (Electrical or Mechanical), view the workload for the day, whether it be Regular Planned Maintenance tasks such as testing of machine interlocks, topping up oil and grease points for machine bearings and motors, or Unplanned works (breakdowns/faults) such as machines not starting, or belts have come off some machines’ motor pulleys.
Plan in which order the work will be tackled and completed and obtain any documentation (Safety Permits) and parts that might be required, then progress to carrying out the work. As an apprentice, you will assist the skilled and qualified mentor in both types of repairs, being taught which equipment/tools to use and how to use them correctly to affect the repairs.
Complete paperwork and computer feedback on the work completed so that comprehensive and detailed information is recorded on the actions and repairs.
Assisting with the installation of wiring systems and electrical fixtures
Assisting and performing testing and diagnostics on mechanical and electrical equipment/machines
Assisting and performing routine maintenance tasks such as fire alarm testing and sprinkler pump testing.
Following electrical codes, blueprints, and standards to maintain safety and compliance
Collaborating with other mechanics and electricians to coordinate installations and repairs
Learning to read and interpret technical documents and drawings
Maintaining tools and equipment, ensuring they are in good working order
Participating in training sessions, workshops and Tool Box Talks (briefings) to enhance skills and understanding of the field
Ordering parts as required
Observing and learning from senior mechanics/electricians to build industry knowledge and skills
Completing daily/weekly log-book on information gained and tasks completed
(If full qualifications have yet to be attained) Attending College as regularly as required to complete formal academic training and professional qualifications
Training:
This would consist of a block release preferably 1 week per month
Training Outcome:
This is a permanent position. Those who successfully complete the apprenticeship and meet the standards required will have the opportunity to become a fully-fledged Multiskilled Maintenance Engineer with the commensurate associated salary.
Employer Description:Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.Working Hours :Monday - Friday, 7.00am - 3.00pm (but can be somewhat flexible), 37.5 hours per week (half hour unpaid lunch daily, paid breaks).Skills: Team working,enthusiastic,passionate,hardworking,diligent,Resilient....Read more...
During phase 1 you will undertake theory and practical learning in a range of subjects. Some of the theory topics are maths, human factors and digital techniques. Your practical will include learning to carry out: metalwork, modifications, electrics and structural manufacturing
In phase 2 you will be located in either Luton or Gatwick. You will be working in our aircraft maintenance facilities on shift under the guidance of our experienced engineers and mechanics
During phase 2 you will be required to complete a portfolio or evidence, linked to your apprenticeship journey, from the various tasks you have undertaken on the aircraft and its systems
You will be supported throughout all phases of the programme, securing UKCAA and EASA Part-66 Category A1 modules on a fully approved course - with supporting qualifications for practical training - enabling a licence application after 2 years subject to CAA criteria
Your passion will be turned into practical experience in an exciting live environment where you will have the opportunity to learn and develop all of the key skills required to start your career in aircraft engineering
Training:
Level 3 Engineering Apprenticeship working towards securing UKCAA and EASA Part-66 Category A1
Aircraft Maintenance Fitter/ Technician (Fixed and Rotary Wing)
Level 2 Diploma Aerospace and Aviation Engineering (Foundation Competence)
Level 3 Diploma in Aviation Maintenance (Development Competence)
Level 3 Diploma in On-Aircraft Maintenance Category A
Training in the first 9 months is spent in Luton undertaking classroom-based learning
The second part of the training is completed either at Gatwick or Luton initially on a night shift pattern
Functional Skills in English and maths if required
Training Outcome:
Trainee Mechanic with promotional opportunities to Mechanic. Once achieved you may have the chance to become a licensed Mechanic, moving onto becoming an B licensed Engineer
Career progress can also take apprentices into other roles across the business including leadership positions and other operational opportunities
Employer Description:When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 900 routes to more than 30 countries, we’re the UK’s largest airline, the second largest in Europe and the tenth largest in the world. Flying over 90 million passengers a year, we employ over 14,000 people.
Our Engineering team is over 800-strong and is one of the largest departments in easyJet – so you’ll never be short on support or opportunity, and you’ll get everything you need to get your career off to a flying start.Working Hours :First 10 months are Monday - Friday, 08:00 - 16:30. The remainder is shift based work including nights averaging 8-hour shifts.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
The role entails working as part of a close team within the Quality Department, with the final goal of becoming a skilled Engineering Support Engineer, reporting directly to the Technical Manager. Working predominantly in the Semi-Conductor and analytical sciences sector, the workload is often fast changing and varied to meet the high demands of our customers. As part of the ASG Group of companies, a larger aerospace outfit, there will be the opportunity to work on any projects that they may require assistance on also. Responsibilities will include:
Reading / Understanding Engineering drawings
Manual inspection using hand tools such as verniers and micrometers
Liaising with customers / suppliers
Pre-Production Amendment of CAD Files to suit Drawings
Programming of CNC Machines
Analysis of CNC Machine down time to identify areas for improvement
Overseeing automation equipment to maximise output
ERP Superuser- i.e. able to interrogate system and support staff with issues
Purchasing responsibilities (Tooling and some consumables, potentially support material purchasing)
Running CNC Machines when required Full on the job training will be given, and there will also be opportunities for personal improvement through external training providers on top of your apprenticeship learning.
Training:In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 Engineering & Manufacturing support technician. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:Opportunity for engineering support position, progression within Group. To tackle the skills shortage within the industry, AMF/ASG are particularly interested in the development of staff and recognise this is a key area of attention, if we hope to meet our growth and performance targets. As an employee therefore, there will be a particular interest and focus on your personal development along with ongoing review of new and different benefits to go along with the role. Employer Description:ASG AMF based in Bromborough, The Wirral, is a well established subcontract precision engineering company with over 35 years of experience, investing continuously in the latest CNC machining capabilities.
ASG AMF have developed expertise in manufacturing:
Ultra High Vacuum components and assemblies for the Semiconductor Sector
Umbilical components for subsea and other offshore sectors
Cryogenic, mass spectrometry and equipment for Research facilities across Europe equipment
Critical parts for Aerospace, MoD, Oil and Gas and Nuclear sectors
We seek to offer our customers solutions that can meet the needs of the most demanding marketplace. Whether it be a component part or a complex assembly we are committed to producing a high quality product delivered on time, every time.
28,000 sq. ft with additional office space
EPC A-rating
BREEAM Rating: Excellent
Photovoltaic cells on roof
Steel portal construction with Energy efficient cladding systemWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Digital product collaboration: using digital tools to collaborate on a project from the early phases of design through to implementation of a finished product.
Data analytics and processing: analysing & combining data from multiple sources and processing it to create reports, structure databases, and plan & design systems.
Data sources and validation: understanding the reliability and validity of data sources and using APIs to obtain up-to-date data.
Web development: developing web-based applications to display data cleanly on both desktop and mobile devices.
Client communication: communicating your results & outcomes to clients, and responding to client queries, within agreed timescales.
Security & compliance: ensuring that all of the above is handled in a secure manner in accordance with relevant UK law.
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.Training Outcome:
90% of QA apprentices have secured permanent employment after completing their programme; this is 20% higher than the national average.
Employer Description:As a Junior Data Engineer, you’ll be learning how to use, analyse, and communicate data to
assist businesses in multiple sectors. You will be following the Data Technician Level 3
Apprenticeship scheme, with an additional certification for Microsoft Excel. Working across multiple projects, this is an exciting opportunity for you to develop your skillset and knowledge in a fast paced, forward-thinking working environment.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Key Responsibilities:
Assist in Infrastructure Maintenance: Support senior engineers in managing, maintaining, and troubleshooting IT infrastructure, including networks, servers, storage systems, and data centres
Monitor Systems: Regularly monitor performance, availability, and security of networks, servers, and other critical infrastructure components
Documentation: Help create and maintain accurate documentation of IT infrastructure, configurations, and changes made during operations
First-Line Support: Provide first-line technical support to internal teams, helping with issues related to connectivity, hardware, and software
Learn and Apply Best Practices: Understand and follow industry best practices for managing security, backups, disaster recovery, and network performance
Collaboration: Work closely with cross-functional teams (e.g., development, security, and operations) to ensure efficient IT operations
Cloud Infrastructure: Gain exposure to cloud-based infrastructure services such as AWS, Azure, or Google Cloud. Support cloud migration projects and manage cloud resources
Network Configuration and Support: Assist in configuring and maintaining switches, routers, firewalls, and VPNs to ensure secure and reliable connectivity
Security and Compliance: Learn about cybersecurity frameworks and support the implementation of measures to protect IT infrastructure from threats
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 (Information Communications Technician) apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Training Outcome:There is an opportunity to transition into a full-time Infrastructure Engineer role upon successful completion of the apprenticeship.
Benefits:
Training & Development: On-the-job training with experienced engineers, plus external learning opportunities and certifications (e.g., Microsoft Azure AZ900 & MS900)
Supportive Environment: A collaborative and innovative work culture where you’ll have the chance to make a real impact
Other Benefits:
Free on-site parking
Casual dress code
Friendly atmosphere
Coffee machine
Free tea/coffee/fruit
Flexible working hours can be arranged if required
Employer Description:Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development.
Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice.Working Hours :Days and shifts to be confirmed - All details will be confirmed at interview.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Troubleshooting and resolution of complex networking incidents and escalations via tickets.
Act as an escalation point to our 1st line team.
Monitoring and fixing of networking alerts.
Root cause analysis and reporting of network trends.
Major incident resolution often working with 3rd party on-site engineers.
On call support (escalations only, as part of rota). May include evenings, weekends and Bank Holidays as agreed.
Identification of improvements to networking systems and infrastructure.
Comprehensive monitoring of production networks and infrastructure.
Hardware and firmware upgrades to networking infrastructure – remote and onsite.
Writing and implementing RFC’s.
Provision of support and training to team members.
Creation and maintenance of detailed documentation.
As required, act as a Technical Escalation point for a number of pre agreed Managed Service Customers.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:
Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual
Optimise and maintain the performance of network systems or services in line with well-defined specification whether physical or virtual
Investigate and problem solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary
Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies
Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position.
Employer Description:Ampito Group LLP is a Global Managed Services Provider and leading supplier of technology solutions, cloud services, and digital media for both Enterprise and Public Sector Customers, across the UK, European, African and US markets.
Since its inception in 2006, Ampito Group has seen rapid growth and has developed into one of the UK’s leading multi-vendor service providers. In addition, the Group has designed, deployed and supported some of the largest SD-WAN networks in Europe. With ambitious growth plans, we are looking for highly driven individuals to join our expanding team.Working Hours :Monday to Friday, 8:45am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities:
Providing support to our customers on a day-to-day basis and ensuring that effective communications are maintained.
Ensure all necessary paperwork, documentation or reports are submitted in line with agreed timescales and followed through to their logical conclusion.
Book Engineer site visits.
Arrange accommodation when requested for engineers/colleagues and process payments for Congestion/Dart Charges/tolls etc.
Effectively process the customer satisfaction courtesy calls.
Maintain up-to-date CRM system.
Build relationships with customers and key contacts.
To ensure all correspondence received into the departments (phone, email or letter) is relayed to the appropriate person in a timely manner and that urgent requests are dealt with promptly.
Provide an effective administration support function for sales, customer service and service support colleagues as required.
Liaise with the purchasing department to ensure all orders are logged.
Monitor outstanding parts orders and liaise with relevant colleagues and customers, as necessary.
Process initial sales enquiries.
Working with the marketing team to assist with social media, marketing and customer-related projects.
Document management - ensuring all documents are filed, maintained and archived as necessary.
Basic admin duties, as required.
To be successful in this role, you will have the following skills and experience:
Have a can-do attitude and proactive approach.
Strong communication skills, written and verbal communication.
Be a great team player, but also happy to work individually on own initiative.
Good attention to detail.
Have good Microsoft Office skills.
Training Outcome:
Possible full-time position for the right candidate.
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am to 4.00pm. 1 hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative....Read more...
Female only applicants – due to nature of the work/vulnerable clients.
Empower yourself and your community! This apprenticeship offers hands-on training in property maintenance while working for a women's charity. Gain valuable skills, support a worthy cause, and build a fulfilling career.
The apprenticeship will involve the day-to-day maintenance and repair of a range of properties. This can be routine maintenance through to emergency repairs using a wide range of trade skills.
You will work alongside other maintenance staff and skilled trades to complete the jobs. The apprenticeship will provide you with a great opportunity to learn and will give you valuable experience across a number of areas:
• To support on home visits of around 90 mins- 2 hrs duration to service users to offer practical energy advice and support that will be both money and energy-saving (we can put you through an NEA level 3 Energy assessment course if necessary) to identify further help that may be required from yourself, energy advisers or external providers.
• Help with minor repairs and reactive maintenance in client’s homes - such as cupboard door fixing, fitting of insulation strips/draught excluders and radiator blankets. Work may also include minor plumbing repairs/painting and decorating and the making up of flat pack furniture if required.
• Installation measures such as replacing smoke/carbon monoxide detectors, washing machines.
• To manage your own time/diary flexibly and efficiently to meet the demands of service users and the wider team, including phone calls to clients prior to visits
• To update and record client data effectively using our Views and potential other systems (such as Outlook) to keep all client records updated in a timely manner and that potential follow-up work by yourself or others is recorded. (training will be given)
• Signposting clients to other services within Lancashire Women – whether to part of our broader team for employment or debt advice, or other streams such as the Mental Health and Wellbeing TeamTraining:Level 2 Property Maintenance Operative standard.
This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.Training Outcome:This role leads naturally into other fields such as facilities services, individual trades, building service engineer and facilities management.Employer Description:Lancashire Women are a leading charity, supporting an average of 5000 people each year in Lancashire to improve their lives and push through the barriers they face.
We offer support with employment support, mental health and wellbeing support (1 to 1 sessions and group sessions), money advice and energy advice. We also have a Justice & Safety team who work with women in the justice system or women who might face homelessness or domestic abuse.
We have four venues in Accrington, Blackpool, Burnley and Blackburn. We also offer virtual 1 to 1 support (via Phone/Whats App), group support and outreach support at venues including Preston, Chorley, Lancaster and Skelmersdale.Working Hours :Working on a shift pattern, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist in the resolving of technical faults and changes put through to the IT support team within a timely manner and within the agreed service level agreements set out
Diagnose and resolve faults with Windows, Apple and Chrome devices
Assist with the maintenance and repair of Audio-Visual systems
Support and test the roll out of device imaging and software packages
Progressing and escalating issues to the IT Team Leader for your hub
Keep accurate records in the service management system making sure that customers receive feedback at all times on the progress of faults and changes
Assist in the support and monitoring of IT Systems
Maintain the accuracy of asset management software, cataloguing new, updated and retired devices
Use appropriate processes and face to face communications with our users to ensure information is relayed effectively
Provide excellent customer service and be fully responsive to the needs of the schools
Liaise with the service desk and school staff to help gather further information in relation to specific issues
Make visits to other schools within the trust where necessary in order to progress solutions or analyse issues raised making use of remote tools where possible to reduce travel time
Work alongside third-party partners/providers either as part of the change implementation or as part of fault analysis and resolution
Assist with the support of systems such as Visitor Management,
Lockdown Systems and Telephony and CCTV
Follow approved procedures with regards to change control and change management
Identifying best practices and where appropriate, submitting articles to the IT knowledge base
Undertake a maintenance schedule on specified assets keeping accurate records of work undertaken
Prioritisation of own workload
Training:
During your apprenticeship (typically 21-months - this will be determined by your existing qualifications and/or experience) you will be assigned a Trainer and will work towards the IT Solutions Technician apprenticeship standard (level 3) or the which has highly transferable knowledge, skills and behaviours which can be applied across all sectors
You may also be required to complete Maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks with onsite observations and formal reviews taking place every 12-weeks
You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job
Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
1. We will provide an excellent education to every child, in every classroom, every day.
2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
3. We will work with others beyond our network to benefit more children and communities.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Complete regular daily duties to ensure all work related facilities are clean, clear and fit for purpose.
Any tools/parts/machinery must be kept in good order, stowed away correctly and clean ready for use.
Ensure that the entire site is tidy, any loose debris is attended to and all critical wash down areas are clean and ready for use.
Regular checks in the workshop area to ensure all spillages are attended to immediately, any slip or trip hazards are removed and the workshop floor is clean, clear and fit for operation.
General minor repairs and maintenance to site buildings and equipment are fulfilled to ensure good standards of upkeep are maintained.
Complete all necessary documentation accurately and neatly to ensure all goods and/or any other material are carried legally and within the terms of the company’s Policies and procedures.
Be flexible in approach to all duties expected as part of the job functions
Your development will focus on working within a team to ensure that deadlines and services schedules are adhered to. Your focus on detail is key as this will prove to be vital when the end user is using the FLT.
Safety within this role is paramount you will be expected to follow all SOP’s and adhere to the risk assessment and health and safety policies that will be outlined to you
Additional training will be provided to you as part of your development within the role, this will be specific to your role and aid in making you more complete as a mechanical engineer
As our Engineering Apprentice, we’ll help you to become qualified so you can:
Carry out planned preventative maintenance
Provide maintenance of equipment
Modify, test, and inspect condition-based monitoring and fault finding with our systems
Help improve systems on our sites where required
Work on technology which monitors and controls all aspects of processes and their performance across the site
Carry out risk assessments and method statements to ensure activities are always completed in a safe manner
In addition:
position, assemble, install and dismantle mechanical plant and equipment which may include pumps, valves, gearboxes, pipework, to agreed specifications
carry out planned, unplanned and preventative maintenance procedures on mechanical plant and equipment
replace, repair or remove components in mechanical plant and equipment and ensure its return to operational condition
diagnose and determine the cause of faults in mechanical plant and equipment
Training:
Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release.
You will undertake the Maintenance and Operations Engineering standard.
Maintenance and operations engineering technician / Institute for
Apprenticeships and Technical Education.
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you.
Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:We have spent over 50 years developing Keyo into one of the leading names in the poultry industry – from building our all-inclusive service, to remaining committed to the Keyo ethos of providing a premium service at an attractive price point.
Since the Management Buyout in 2005, the company has grown exponentially, confirming our position as leaders in our field of expertise. The company has fulfilled numerous nationwide contracts in the pursuit of developing existing customer relations and building new ones.
With customer satisfaction and fulfilment firmly established as key focuses, we’re confident that Keyo’s growth will continue, enhancing the company’s reputation as poultry industry experts.Working Hours :Monday – Friday, shifts to be confirmed
8am – 5pmSkills: Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
With a presence in 16 countries supporting 250+ programs, EGC is considered a world leader in the adoption of new practices and technology solutions that provide value to customers and lead to substantial cost savings and enhanced efficiency.
We are committed to providing value-added services to our customers beyond their expectations. This program will suit a motivated individual, to work closely with both engineering and Site managers to learn Ewie’s unique techniques and processes for manufacturing optimisation for Key global manufacturers facilities based across the UK.
Working in the aerospace industry, with a base at the Rolls Royce Site in Derby, t his opportunity will be attractive to individuals who wish to enhance their skills and expertise in mechanical manufacturing techniques, procedures and lean efficiencies in a progressive and challenging environment. The training role will work closely with Engineers and managers to ensure full absorption and understanding of our unique processes and business model.
The training role will work closely with engineers and managers to ensure full absorption and understanding of our unique processes and business model.
Job role:
Working closely with the Rolls-Royce Stakeholders to identify machining and consumable cost saving opportunities or benefits.
You will learn how to and be responsible for planning, testing, implementing, and recording the benefits of new machining technologies.
To ensure you remain up to date with the latest metal cutting developments, you will be required to engage regularly with tooling manufacturers and know about the latest metal removal processes.
Working closely with the Rolls-Royce Stakeholders to identify machining and consumable cost saving opportunities or benefits.
You will learn how to and be responsible for planning, testing, implementing, and recording the benefits of new machining technologies.
To ensure you remain up to date with the latest metal cutting developments, you will be required to engage regularly with tooling manufacturers and know about the latest metal removal processes.
Training:Engineering manufacturing technician - Providing specialist technical support for manufacturing engineers.
Based on Rolls-Royce Aerospace sites you will be learning about the different machining processes to manufacture critical engine components.
Together with invaluable technical, commercial and leadership experience, you will gain qualifications throughout your time with us and Make UK(1 day a week fully paid for).
Level 4 Manufacturing Technician apprenticeship
Initial HNC in Engineering (level 4)
Longer term opportunity to continue to HND and full bachelor's degree
Training Outcome:
Upon successful completion of the apprenticeship, candidates may progress to a full time role as an Application Engineer.
Employer Description:At Ewie Europe, we believe that our people are our greatest asset. Our culture is built on the principles of collaboration, innovation, and continuous improvement. We strive to create an inclusive and supportive environment where every team member can thrive and contribute to their fullest potential. Here’s what you can expect:
• Collaborative Environment: We encourage open communication and teamwork across all levels of the organization. Your ideas and contributions will always be valued.
• Innovation-Driven: We are committed to pushing the boundaries of engineering and technology. Creativity and out-of-the-box thinking are highly encouraged.
• Continuous Learning: We support the professional growth of our employees through ongoing training, mentorship programs, and opportunities for career advancement.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance and tailor working arrangements to support our team members’ well-being.
• Diversity and Inclusion: We celebrate diversity and are dedicated to creating an inclusive workplace where everyone feels respected and valued.
Our employees are our most valued asset and we invest in them accordingly.
With a presence in 16 countries supporting 250+ programs, EGC is considered a world leader in the adoption of new practices and technology solutions that provide value to customers and lead to substantial cost savings and enhanced efficiency.
We are committed to providing value-added services to our customers beyond their expectations.
This program will suit a motivated individual, to work closely with both engineering and Site managers to learn Ewie’s unique techniques and processes for manufacturing optimization for Key global manufacturers facilities based across the UK.Working Hours :When at company, your working hours will be Monday - Friday, 8.00am to 4.00pm, with a half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...