The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
· Use of diagnostic equipment to identify vehicle faults.
· Testing of parts and systems to ensure correct working.
· Following checklists to ensure all critical parts of vehicles are examined.
· Carrying out bumper to bumper overview, service, and inspection.
· Maintenance of electronic systems including on- board entertainment systems.
· Completion of legible and accurate paperwork for the customers and centres records
· Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Desired skills & Experience
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
· Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
A Level 1 in Light Vehicle Maintenance and Repair is desirableTraining:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling Level 2 qualification for safe isolation of electric and hybrid vehiclesBrand specific certificationsProgression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair What we offer:
· Block release training
· A full Halfords toolkit, uniform and work boots supplied
· A mentor in your garage to support you through the apprenticeship
· A 40 hour working week if you are under 18 or 44 hours per week if you are over 18
· Permanent role upon successful completion of your apprenticeship
· Continued development and training opportunities with Hybrid/Electric Vehicle and MOT trainingTraining Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!Working Hours :Monday-Friday full-time (40 hrs per week) and may require the occasional weekend work where required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repair
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills.
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!Working Hours :Monday-Friday, full-time (40 hrs per week) and may require the occasional weekend work where required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability.Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability.Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment.
A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:
Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability
Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday- Friday, 08:30- 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:
Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability
Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00. If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident-damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability.Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:As part of the reputable, family-owned Snows, Snows Kia is backed by over 60 years of experience, and we are dedicated to bringing the best of Kia to Hampshire and Surrey. Our dealerships are located in Guildford, Basingstoke, and Newbury, and we are committed to providing motorists with the very best, new and approved used vehicles.
We always strive to go the extra mile to deliver excellent customer service.
Our three dealerships offer a wide range of vehicle services for the renowned Kia marque. From new and approved used car sales to a whole host of aftersales services, motorists across the south will benefit from our expertise.
At Snows Kia, we're dedicated to investing in our staff and facilities. With state-of-the-art showrooms and modern workshops packed with the latest tools and diagnostic equipment, we have all the necessary amenities to offer a first-class service. And, by employing only those with a passion for Kia and who are fully trained and experienced, this level is all but guaranteed.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Assist in Vehicle Wrap Installations:
Support lead technicians in applying vinyl wraps to cars, vans, trucks, and other vehicles
Prepare surfaces by cleaning, sanding, or removing existing decals as necessary
Surface Preparation:
Ensure all vehicle surfaces are properly cleaned and prepped to allow for optimal vinyl adhesion
Mask and tape off areas not to be wrapped
Vinyl Cutting and Trimming:
Assist with measuring, cutting, and weeding vinyl materials using cutting tools or plotters
Trim excess vinyl around contours, edges, and tight corners with precision
Application of Graphics and Decals:
Help align and position graphics according to layout specifications
Use squeegees, heat guns, and other tools to remove air bubbles and wrinkles
Tool and Material Handling:
Maintain cleanliness and organisation of tools, materials, and workstations
Monitor inventory levels and report low supplies to the supervisor
Learning and Development:
Actively participate in training sessions and seek guidance from experienced installers
Study industry best practices, safety procedures, and product information
Quality Control and Finishing:
Inspect finished work for accuracy, air bubbles, or peeling
Apply finishing touches such as edge sealing to prolong durability
Customer Interaction Support:
Occasionally assist in vehicle check-in/check-out processes and explain basic aftercare procedures to clients
Adherence to Safety Standards:
Follow all safety protocols while using tools, handling adhesives, and working around vehicles
Wear appropriate personal protective equipment (PPE) during installations
Documentation and Reporting:
Help document completed jobs and keep records of materials used and time spent on projects
Training:
Signage Technician Level 3
Training will be delivered on Teams once a week
Training Outcome:There is a potential full-time position offered to the right candidate upon completion of training.Employer Description:Universal Display Ltd was established in 1998 and is one of the premier banner, sign, graphic and event solution providers and installers in the Worcester and Worcestershire area, serving clients locally, regionally and nationally - from start-up enterprises to blue-chip multinationals.Working Hours :Monday to Friday 9.00am to 5.30pm with 30-minutes lunch break.Skills: Attention to detail,Team working,Creative,Physical fitness,Reliable,Driven,Confident,Meet deadlines....Read more...
There is a lot involved in keeping HGVs on the road, so you will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard.A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.
Servicing – carrying out checks.
Maintenance – replacing / repairing engine parts.
Diagnostics – using the latest diagnostic equipment.
As an apprentice, you will observe, learn and gain an understanding of a wide range of engineering skills and processes while under the instruction of skilled technical staff.Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
Attending block release to the Remit Automotive Academy in Derby, DE24 8ST every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by Suez Recycling.
Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:As an apprentice, you will be a full time employee from the very beginning and while training you’ll be earning your place as an integral part of the workshop team.
Once you have achieved your qualification, you will have further opportunities to progress to positions such as Senior Technician.Employer Description:Suez Recycling offers an efficient and reliable waste management service across the south of England. With a fleet of diesel and all electric vehicles, their fully qualified HGV technicians are able to keep the country moving.Working Hours :8.00am - 4:30pm, Monday - Friday.Skills: Attention to detail,Enthusiasm to learn,Mechanically minded....Read more...
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.
Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out check and maintenance.
Repairing and replacing faulty parts.
Developing an understanding of workshop equipment.
Advising the service receptionists about required repairs.
Producing time estimates.
Maintaining repair and service records.
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification.
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.
Employer Description:Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday- Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:A Proud Part of Grainger Motor Group
Family run. Since day one.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!
At EMG Motor Group we’re your trusted source for reliable new and used vehicles, proudly representing BYD, Kia, Mazda, and MG. Staffed with incredible Ford, Hyundai, Mitsubishi, and Nissan aftersales specialists we’re not just here to get you on the road, we’re dedicated to keeping you there. We know just how life changing it can be to have a vehicle that meets your needs, that’s why EMG are proud partners of the Motability scheme with specialists on hand to assist with making the process as accessible as possible.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
There is a lot involved in keeping HGVs on the road, so you will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard.A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.• Servicing – carrying out checks• Maintenance – replacing / repairing engine parts• Diagnostics – using the latest diagnostic equipmentAs an apprentice, you will observe, learn and gain an understanding of a wide range of engineering skills and processes while under the instruction of skilled technical staff.Training delivery.In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.• Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.• Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.• Attending block release to the Remit Automotive Academy in Derby, DE24 8ST every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by Suez Recycling.Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3• Functional Skills Level 2 in English & Maths (if required)Training Outcome:As an apprentice, you will be a full time employee from the very beginning and while training you’ll be earning your place as an integral part of the workshop team.Once you have achieved your qualification, you will have further opportunities to progress to positions such as Senior Technician.Employer Description:Suez Recycling offers an efficient and reliable waste management service across the south of England. With a fleet of diesel and all electric vehicles, their fully qualified HGV technicians are able to keep the country moving.Working Hours :40 hours, 8am - 4:30pm, Monday - FridaySkills: Enthusiasm to learn,Mechanically minded,Physical fitness,Problem solving skills....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learnTeamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Welcome to Group 1 Ford Basingstoke, located on Aldermaston Road, Hampshire.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Ford test-drive, book an Ford service or MOT, value your current Ford or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:Are you seeking a rewarding career with opportunities for growth? Do you want to work for an organisation that values its employees and invests in their development? If so, we’d love you to join the Group 1 team.
As a well-established and expanding company, Group 1 operates across various regions in the UK, with a strong focus on customer service excellence. We employ thousands of colleagues who are passionate about delivering exceptional service across a range of sectors.
At Group 1, we believe that a successful business is built on the satisfaction and quality of its people. That’s why we are committed to offering fantastic career opportunities, state-of-the-art resources, comprehensive training, competitive compensation packages and a range of benefits to support our employees both professionally and personally.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:About WJ King Vauxhall Bromley
Welcome to WJ King Vauxhall Bromley.
At WJ King Vauxhall Bromley, we offer a fantastic range of brand-new Vauxhall models and a large selection of quality used cars, including Spoticar Approved used vehicles (replacement of Network Q), all available with finance plans and we welcome part exchanges. All our used cars and vans are carefully selected and prepared under rigorous standards, while full guarantees give you complete peace of mind. Each Spoticar vehicle from WJ King Vauxhall comes with a minimum of 1 years' warranty, at least 6 months MOT and 1 years' roadside assistance. All vehicles come with the option to extend warranty and roadside assistance and all vehicles are given a multi-point check prior to selling. These vehicles represent great value for money!Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:At Startin Vauxhall, we offer a full range of new and used car sales, servicing, parts, and aftersales across the West Midlands. As a dealership backed by Vauxhall’s heritage of quality and innovation, we’re large enough to provide competitive deals yet small enough to ensure friendly, efficient service. Our commitment to outstanding customer satisfaction, fair trade-ins, and exceptional service standards is our priority, with glowing customer testimonials reflecting our dedication.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
This apprenticeship combines old-school coachbuilding with the use of cutting-edge technology. Apprentices will be taught about:
· The history and development of materials and vehicle construction
· Hand skills, technical drawing and pattern development and welding
· Fabrication including bending, folding, shrinking and stretching
· Wheeling, making bucks, removal and replacement of components
In addition to the above, B & C Coachmakers Ltd will involve the apprentice in paint preparation and paint techniques.Training:The ‘Heritage Engineering Level 3 Apprenticeship’ is a nationally recognised qualification delivered by ‘HSA’ from its Coachbuilding Academy based at ‘Brooklands Museum’ in Surrey. Delivered over 36 months on a block release basis, you will attend your academy on average every 5 weeks for a 5-day block of training running from Monday to Friday, the remaining 80% of the time you will be working with your employer. If required, your employer will cover the accommodation and travel costs.Training Outcome:On completion of the Programme, you will be qualified as a Heritage Engineering Technician. Employment with B & C Coachworks Ltd after completion of the apprenticeship is not guaranteed but very likely, subject to performance and a position being available.
The classic vehicle industry is thriving and the companies that HSA work with are world-class.
Prospects for progression range from specialist technical roles to management positions and international work opportunities. Employer Description:Based in Haslemere, Surrey, B & C Coachworks Ltd have specialised in the repair and restoration of all types of vehicles from domestic and commercial to prestige for over 40 years. B & C Coachworks have a particular passion for British and Swedish classic motor cars, such as Jaguar, Austin Healey, Austin Morris, MG, Riley, Ford, Triumph and of course Land Rover. The successful applicant must have a strong work ethic, a collaborative approach and an eagerness to learn from the decades of experience available within the existing team of master technicians.Working Hours :Monday – Friday 8:30am – 5:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Practical skills,Good time keeping....Read more...
The service department is vital to the success of our business. From right-first-time fixes to delivering excellent customer service, our service technicians/mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure they work correctly
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centre's records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network, or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Carry out repairs
Carry out servicing
Carry out general maintenance
Help keep the workshop clean and tidy
To watch and learn from the technicians
Change tyres
Communicate with the front-of-house if work is required on a vehicle for upsell
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 18 months)
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site assessment visits per year
Level 1 Functional Skills in maths and English (7 days at college for each, if required)
Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English and maths (if required)
Level 2 Autocare Technician Apprenticeship
End Point Assessment:
Knowledge assessment
Practical observation
Professional discussion
Training Outcome:Potential of further training and a full-time role once the apprenticeships has been successfully completed.Employer Description:We as a business are a garage that’s has been operating for over 20 years, we have grown and we continue to do so through our outstanding customer service. We have recently opened our Culham garage which is where we repair our vans from another part of the business which is a courier business.Working Hours :Monday to Friday 8am to 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
The Service department is vital to the success of our business. From the right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists, to ensure all critical parts of vehicles are examined.
Carrying out bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customer's and centre's records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle).
Certificate in Automotive Refrigerant Handling.
Brand-specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday, between 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department.
As a Service Technician/Mechanic Apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
