Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Porsche Centre Nottingham is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Nottingham also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
Training:Motor Vehicle Service and Maintenance Technician - Light Vehicle Level 3.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday. 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Cambridge. Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.
You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located less than 2 miles from junction 11 off the M11, with easy access from St Neots, Bedford and the wider East Anglia area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Service Care Solutions have an excellent opportunity available for a motivated Service Advisor to join a client they are working with based out of a Premium Car Dealership in Romford.As a Service Advisor, you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.
You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on company products and services to all customers.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what customers want and need.Service Advisors work a variety of flexible patterns which can typically include weekends to ensure you provide the customers with the highest possible levels of service.About you Don't worry if you do not have previous experience, as we want applications from individuals with a willingness to learn and progress. Training is provided through a dedicated in-house Learning & Development team and outstanding manufacturer courses run by the company to support your career.Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why apply? Our client are delighted to provide an industry-leading benefits package. They are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
Our client have a working environment where each employee is valued and respect every individual's unique contribution, supporting colleagues to thrive and achieve their full potential.For more details and to apply, get in touch with Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Colchester - offering a large and varied selection of Porsches, from family cars and sports cars to hybrids and electric vehicles. All our Porsches are rigorously inspected and certified by our trained Porsche enthusiasts and come with a comprehensive warranty.
Whether you want a sporty coupe, a spacious SUV, or an eco-friendly hybrid we have it all at Porsche Centre Colchester. You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located just a mile from the A12, with easy access from Braintree, Ipswich and the wider Essex area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.
Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday- Friday 8.30- 17.30
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an employer we will teach you how to complete the following tasks:
Car repairs
MOTs
Services
Exhausts
Fitting new batteries
Fitting new brakes
Diagnostics
Fixing air conditioning
Tyres
Clutches
Training:The successful apprentice will complete the Level 2 Autocare Technician Apprenticeship and receive either a grade Pass or Distinction. The employer welcomes applications from those that have already completed a Level 2 diploma at college, in which case we would be able to enrol you onto the Level 3 Motor Vehicle Service & Maintenance Technician Apprenticeship.
If you don’t have a Level 2 maths and English qualification you will complete Functional Skills in maths and English. You will complete these qualifications alongside your day in college.
Day-release will be at the Eastbourne campus, once a week, term time only. An assessor will visit you every 10-12 weeks onsite. Please ensure you can travel to this location in East Sussex before applying.Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:We are a family run Hyundai dealership in Seaford East Sussex, with a modern state of the art show rooms and a well-equipped workshop. We are currently the number one ranked Hyundai aftersales department in the country with great attention paid to customer service. Previous apprentices have gone on to become master technicians within the dealership we have a great workshop team with lots of experience to help and guide your learning.Working Hours :Monday to Friday
8:30am until 5pm
Dependant on age 1 in 4 Saturdays 8:30am until 12.30pmSkills: Organisation skills,Customer care skills,Trustworthy,Reliable,Willing to learn new skills.....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on-board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship.
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment.
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde.
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer.
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress.
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship.
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment.
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde.
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer.
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress.
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship.
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment.
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde.
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer.
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress.
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship.
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment.
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde.
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer.
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress.
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on-the-job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week. (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship.
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment.
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde.
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer.
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress.
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Our expertise covers all types of vehicles, from buses to supercars, and typical tasks will include:
Setting up tests to analyse the electrical and environmental performance of vehicle batteries
Detailed reviews of test specifications and test plans (prior to and during test)
Executing the tests in accordance with procedures
Collecting test data from the test stands and prepare for review.
Maintaining detailed and accurate log books and test records
Performing quality checks and data analysis on test output
Training:
The apprenticeship will be delivered through a combination of on-the-job training and experience, and weekly day release at college (term time only).
Successful apprentices will be awarded both a Level 4 Propulsion Technician Apprenticeship Certificate and a Higher National certificate (HNC).
You will be guided by our excellent technicians and engineers, and be supported by our wider network of apprentices and graduates.
Training Outcome:
Having attained advanced technician status at the end of the apprenticeship, you could then undertake HND and then Degree top-up years to become a professional engineer, and then progress into postgraduate roles as Project Engineer and Senior Engineer, before deciding whether to pursue a technical specialist pathway (to Principal Engineer, then Chief Engineer) or a managerial pathway (to Team Leader, then Department Manager).
Further development, including experience and formal training and qualifications, would be provided to support this.
Employer Description:HORIBA MIRA has over 75 years of heritage in developing some of the world’s most iconic vehicles. Our engineers utilise the latest test facilities and simulation tools to make vehicles and journeys safer, cleaner, more efficient and rewarding. Every journey in the world is positively influenced by us.Working Hours :Monday to Friday, 9.00am to 5.00pm. Possible opportunity to work shifts later on in the apprenticeship.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Creative....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on-the-job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week. (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If successful, you will commit to a three-year training and development programme to complete your apprenticeship
During the programme, your duties will include learning to inspect, maintain, service and repair all types of material handling equipment including forklift trucks and warehouse equipment
Over the three years, there will be a steady progression in the types of duties covered, to enable you to learn all there is to offer within Linde
Training:You will undertake the Level 3 Lift Truck Vehicle Maintenance and Repair apprenticeship qualification. This involves training blocks at college in Leicestershire, alongside learning on the job. You will also complete Functional Skills in English and maths if required.
This apprenticeship aligns with the Institute of Mechanical Engineers (IMechE) for Engineering Technicians. This apprenticeship also aligns with the Institute of the Motor Industry for Associate Members. Please contact the professional body for more details.Training Outcome:
Upon completion, routes could include Field Service Engineer, Resident Engineer or Workshop Engineer
The only limit on your career is down to your own drive, ability and knowledge. Linde has the size and scope to allow the best to progress
Employer Description:KION Industrial Trucks & Services EMEA (KION ITS EMEA) is an operating unit of the KION Group, consisting of the three strong and successful brands - Linde Material Handling, STILL and Baoli. Their products are industry leading industrial trucks, intralogistics systems and solutions. The three brand companies serve their customers independently in their individual markets, providing the right products, services, and solutions. They are supported in the back office by overarching support functions in order to work efficiently and agilely in a highly dynamic and rapidly changing market environment.Working Hours :Standard work hours vary on location and where you are in the apprenticeship. Core hours are generally 8.00am - 5.00pm to make a total of 40 hours per week (Shifts to be confirmed).Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Our fifth location and the first Motorvogue location in Suffolk, Motorvogue Bury St Edmunds opened in June 2022 and is home to Fiat, Abarth, Citroen and Peugeot. We are also an official service centre for Jeep and Alfa Romeo.
Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries.
Greet customers in a professional and courteous manner, ensuring a positive service experience.
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times.
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers.
Coordinate with the parts department to ensure timely availability of required components for service appointments.
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections.
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions.
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately.
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers.
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness.
To assist the parts department at busy times.
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard.
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification.
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules.
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.
Employer Description:Our fifth location and the first Motorvogue location in Suffolk, Motorvogue Bury St Edmunds opened in June 2022 and is home to Fiat, Abarth, Citroen and Peugeot. We are also an official service centre for Jeep and Alfa Romeo.
Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
