As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside expereinces Kia Parts and Service teams.
Some of your day to day duties will include:
• Customer contact
• Taking customer bookings and scheduling services and repairs
• Communicating the customers work and faults to the vehicle technicians
• Handling customer complaints
• Advice and guidance for vehicle care and warranty retention and warranty claims
• Sales/advice for accessories and modifications
• Collating information for CSITraining:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
• One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
• One workplace visit face to face with their dedicated Skills Coach
• One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
• One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accomodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme(if required). Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
Employer Description:Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are as passionate about our people as we are about our cars, vans, trucks and bikes.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays TBC.
40 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Servicing - working to manufacturer servicing guidelines to ensure the vehicle running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Shadowing qualified Kia Technicians in the workshop to understand and learn how to carefully service and diagnose repair/faults for customer vehicles
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note, that accommodation is provided to apprentices travelling to the Academy for training. Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles
The opportunities are endless. By having a highly regarded set of skills, Apprentices can go on to develop their careers within the specific interests they may have
Employer Description:Welcome to Bletchley Kia. Alongside our sister Milton Keynes showroom, we offer a comprehensive range of Kia products and services for motorists in Buckinghamshire.
We stock an array of superb new Kia cars, from the compact Picanto to the seven-seat Sorento – as well as several top-quality electric and hybrid models. These various vehicles are all offered with a generous seven-year warranty too.
Our Approved Used Kia cars offer the same high standards as their brand-new counterparts – the main difference is that they’re available at an even more affordable price point. We issue each pre-loved Kia with a minimum 12-month warranty and 14-day money-back peace of mind.Working Hours :Monday - Friday, with some Saturdays required. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)Certificate in Automotive Refrigerant Handling Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians / Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician / Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on-board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician / Mechanic
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday 8.30am - 5.30pm. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You do not need any previous experience. Our proven apprenticeship has been designed with you in mind. As a key member of the Scania family from day one, you will be trained by their own inhouse professionals, work alongside existing skilled technicians, and learn at their very own training academy. Throughout this three-year apprenticeship, we will help you grow into an experienced technician, becoming an expert on a wide range of Heavy Vehicles and associated products.You will have an enthusiasm for learning new skills, an interest in repairing and maintaining vehicles and the dedication to grow within a well established business. Scania are committed to providing you with the knowledge you require.Have a look at what your peers have to say:Meet Joe – Technician apprentice of the year award winner (2023):Joe started at Scania in 2020, with no previous experience. He is now a fully qualified HGV technician and has just won the ‘Apprentice of the Year’ award. “From the start, I was made to feel part of the family, Scania paid for all the apprentices throughout the country to go on a team bonding week, completing fun challenges, building teamwork, and learning leadership skills. When I heard about the ‘apprentice of the year’ award my goal was always to win it. I have learnt so much throughout my 3 years in the workshop, from the course and from all the experienced technicians around me.I have two new goals now… to help our next apprentice win apprentice of the year and to develop my own skills further by entering the ‘IMI’ awards.I would highly recommend an apprenticeship with Scania, to anyone interested in becoming an HGV technician”.Quote from Scania GB's MD, Chris Newitt:Apprentices are a vital part of Scania. They represent the future not just for us but also the wider automotive industry. As a large global organisation, it is essential that we invest in our people’s futures. By doing so it allows us to help people start their working life with the opportunity to grow and develop, all with the peace of mind that being part of a successful global company brings. As the Managing Director of Scania UK, it is my job to ensure we have a diverse and dynamic group of apprentices that we can help shape and nurture to enjoy a successful career, and together, as a team, ensure the future success of Scania. If you are interested in becoming a HGV Technician, please apply today.Training:During your heavy vehicle apprenticeship programme, you will be required to attend Scania’s state-of-the-art training academy, the biggest automotive training facility in the UK. You will visit the training academy for 18 separate weeks (Mon – Fri) over the duration of the 32 month programme. All travel expenses to and from the academy, together with the costs of the hotel accommodation, are paid for by the employer.As Scania’s dedicated training partner, Remit will deliver comprehensive training to all apprentices periodically throughout the programme. During these training sessions, your Development Coach will review your progress, set SMART targets, and identify any additional support that you may require. As a result, you will achieve:• IMI Level 3 Heavy Vehicle Service and Maintenance Technician• IRTEC Accreditation• Functional Skills Level 2 in English and Maths (if applicable)Training Outcome:Scania invests considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout their global organisation.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches. Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - FridaySkills: Enthusiasm to learn,Mechanically minded,Motivated....Read more...
Learn to assess vehicle damage and determine the appropriate repair methods and materials needed.
Assist in the removal and installation of damaged vehicle panels, trim, and components.
Develop proficiency in using hand and power tools, such as grinders, sanders, and welders, to repair and reshape vehicle body panels.
Learn to perform body filler application, sanding, and shaping to achieve smooth surfaces and seamless repairs.
Assist in repairing minor dents, scratches, and surface imperfections using appropriate techniques.
Support the preparation and application of primer, paint, and clear coat to repaired areas.
Collaborate with colleagues to ensure quality control and adherence to safety protocols throughout the repair process.
Maintain a clean and organized work area, ensuring proper storage and handling of tools and materials.
Learn to use measuring and alignment tools to ensure accurate panel fitment and alignment.
Participate in training programs and workshops to enhance technical skills, knowledge of repair methods, and safety awareness.
Training:All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Wednesbury.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Training Outcome:There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Our range of new Volvo vehicles includes the C40, XC40, V60, V90, XC60, S60, S90, EX90 and XC90. Each model is available in a wide range of specifications and trims to suit you. A variety of engine combinations are also available. If a Volvo is what you are after, then look no further. We have many used Volvo models for you to look over and test drive too. Whatever your budget, we will have the Volvo for you, with flexible finance packages to choose from. Our helpful Vertu Volvo Yeovil dealership staff are here to discuss any aspect of the process with you.
Along with the cars themselves, we offer a trusted MOT, servicing, and repair service. Our technicians are trained to manufacturer accredited standards, so you can be sure you are getting the best treatment for your Volvo. Our dealerships are part of the Vertu Motors family, and as our customer you can expect the best treatment. Trust in our level of service and expect a warm welcome as soon as you step through our doors. We are here to help with all your motoring needs.
Our Vertu Volvo Yeovil dealership is located off Reckleford, accessible from the A37 and the A30 and just around the corner from the Esso garage, ready to fuel your new Volvo up. Come visit us, or book an appointment with us online. We look forward to hearing from you.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. What training will the apprentice take and what qualification will the apprentice get at the end?
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.
Some of your day-to-day duties will include:
Customer contact
Taking customer bookings and scheduling services and repairs
Communicating the customers' work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claim
Sales/advice for accessories and modifications
Collating information for CSI
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required). Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
Employer Description:With a successful history of growth and development, Marshall Motor Group is a forward-thinking and ambitious company that is dedicated to the growth and we are proud that our network has grown into one of the largest in the UK. Marshall was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 6th largest motor retail group (AM100 11/23).
We operate 143 franchise stores representing 24 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are as passionate about our people as we are about our cars, vans, trucks and bikes.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Your Development and Future Prospects:
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.
Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner.Training Outcome:Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Employer Description:Porsche Centre Wolverhampton is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wolverhampton also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :A standard working week typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30am and ending at 5:30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Your Development and Future Prospects:
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.
Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner.Training Outcome:Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Employer Description:Porsche Centre Wolverhampton is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wolverhampton also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :A standard working week typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30am and ending at 5:30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment, working principles and business objectives
Advising the service receptionists about required repairs and communicating with customers
Producing time and work required estimates
Maintaining repair, service records and customer information
Training:Volvo Apprentices will attend block release training at the state-of-the-art Volvo Training & Development Centre in Daventry. Initially completing a 3-year nationally recognised Level 3 certification in Light Vehicle Maintenance and Repair.
A fully blended programme including webinars, e-books online Volvo learning and attended training, to progress and develop your technical competence in a safe inclusive environment.
Attended training is complemented by a combination of regular coaching & mentoring visits at the workplace to review performance, portfolio progress and working relationships.Training Outcome:There are lots of opportunities within our expanding Retailer Network to progress and move into new roles once you’ve successfully completed the programme. Employer Description:ABOUT US - RIVERSIDE VOLVO
Established in 1982, we are an independently owned business which prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Hull and Leeds. We have worked hard to create a warm, courteous, friendly environment, by providing an exceptional car buying and ownership experience. This has proven successful as our strong relationship with our customers has resulted in many repeat purchases and many recommendations to family and friends.
As authorised Volvo dealers, we have specialist Sales Executives, Aftersales Advisors and Technicians to assist you with any query you may have.
For your confidence, Riverside Motor Group is registered with the Motor Industry Code of Practice and a member of South Yorkshire Trading Standards Motor Trade Partnership. Riverside Motor Group is also an Appointed Representative of ITC Compliance Ltd which is Authorised and Regulated by the Financial Conduct Authority.
We have also won multiple awards, recently the Regional Retailer of the year 2022 for our dealership in Hull.Working Hours :A typical working week could be 40 hours Monday to Friday 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment, working principles and business objectives
Advising the service receptionists about required repairs and communicating with customers
Producing time and work required estimates
Maintaining repair, service records and customer information
Training:Volvo Apprentices will attend block release training at the state-of-the-art Volvo Training & Development Centre in Daventry. Initially completing a 3-year nationally recognised Level 3 certification in Light Vehicle Maintenance and Repair. A fully blended programme including webinars, e-books online Volvo learning and attended training, to progress and develop your technical competence in a safe inclusive environment.
Attended training is complemented by a combination of regular coaching & mentoring visits at the workplace to review performance, portfolio progress and working relationships.Training Outcome:There are lots of opportunities within our expanding Retailer Network to progress and move into new roles once you’ve successfully completed the programme. Employer Description:ABOUT US - RIVERSIDE VOLVO
Established in 1982, we are an independently owned business which prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Hull and Leeds. We have worked hard to create a warm, courteous, friendly environment, by providing an exceptional car buying and ownership experience. This has proven successful as our strong relationship with our customers has resulted in many repeat purchases and many recommendations to family and friends.
As authorised Volvo dealers, we have specialist Sales Executives, Aftersales Advisors and Technicians to assist you with any query you may have.
For your confidence, Riverside Motor Group is registered with the Motor Industry Code of Practice and a member of South Yorkshire Trading Standards Motor Trade Partnership. Riverside Motor Group is also an Appointed Representative of ITC Compliance Ltd which is Authorised and Regulated by the Financial Conduct Authority.
We have also won multiple awards, recently the Regional Retailer of the year 2022 for our dealership in Hull.Working Hours :A typical working week could be 40 hours Monday to Friday 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Work alongside Fire Fighting Equipment Service Team (FFE) & Life Saving Appliances (LSA) Technicians
Complete annual Servicing and Maintenance of Life Jackets / Life Rafts / Immersion Suits / Rescue Boats / Davit Systems / Fire Fighting Equipment / Fire Suppression systems in accordance with manufacturers manual when necessary to support the team
Attending Vessels to complete servicing onboard or onsite at branches throughout the UK
Comply, understand and maintain H&S standards in conjunction with ISO 45001
Complete administrative duties and documentation in line with company ISO 9001 standards
Work as part of team to deliver exceptional customer service and safety standards
Deliver and install serviced equipment back to the customer as requested
Support the team in deliveries through driving company vehicles in compliance with company policy where necessary.
Applying good housekeeping within the workplace as directed
Accurate and timely completion of client related documentation
Completion of vehicle log and updates when required.
Monitoring and ordering stock for service tasks so replenishment is timely and available.
Ensure practicing safe working practices in the workplace.
Ensure use of appropriate PPE
Ensure any incident of risk or near miss is reviewed and investigated and reported to the appropriate person.
Maintaining your PDR portfolio for review with Line Manager
Any other reasonable requests from management
Training:Level 2 Engineering Operative apprenticeship standard (Maintenance or Technical Support pathway):
Level 2 Diploma in Engineering Operations (Skills)
Level 2 Diploma or Certificate in Engineering Operations (Knowledge)
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress into a full time position within the business
Employer Description:At Star International, we specialise in delivering safe, reliable, and cost effective safety solutions to the marine and offshore sectors.
Alongside an extensive range of marine and offshore products, we deliver on-site inspection and servicing packages designed to support the changing needs of shipping schedules, including fire safety, marine evacuation systems and refrigeration.
Star has grown exponentially since we began in 2005, establishing a global presence. This ambition, plus more than 100 years of combined marine experience, allows us to offer bespoke solutions that combine innovation and expertise.Working Hours :Monday to Friday 8.00am - 4:30pm, potential for overtime hours.Skills: Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Valid Passport,Full Clean UK driving licence....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do? Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include: Advising customers on how to solve a problem with their vehicle. Taking orders from customers both face to face and over the phone. Maintaining an ordered stock room and finding parts from stock. Raising invoices for parts sold. Liaising with other members of staff. Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Customers may include members of the public, service departments of retailers, and garages. Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Quality focus Personal responsibility and resilience Problem solving.Training:As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally. Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17 month programme, you will receive the following: Level 2 Retailer Standard JLR specific certifications.Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path.Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The successful applicant will be working on a range of busses and coaches while learning their trade to a nationally recognised standard.
This is an exciting opportunity for an enthusiastic and hardworking person to work in the automotive industry.
Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Task to be carried out:
Understand the fundamentals of existing and emerging mechanical vehicle design and systems
Carry out routine mechanical servicing, planned preventative maintenance and “health checks”
Carry out routine servicing
Inspect, diagnose and repair braking systems
Use diagnostic equipment and software to diagnose and rectify located faults on mechanical components
Training:S&B Automotive Academy is a specialist apprenticeship training provider located in Bedminster, Bristol. The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.
To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade C/4 or above in English and maths (or equivalent), If your grades are below this, we will discuss your options for taking functional skills in maths and/or English. As well as this, predicated grades are accepted, and work experience or knowledge is beneficial but not essential.
As a result, you will receive the following:
Level 3 Bus and Coach Engineering Technician Apprenticeship Standard
Level 2 Functional Skills in maths & English (if required)
Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire
Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire.
Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business.
East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday
08:00 - 16:30
Half hour lunch breakSkills: Attention to detail,Problem solving skills,Initiative....Read more...
