An independent Opticians based in Brighton, East Sussex are looking for a full time Optometrist to join the team.
This is an advanced practice that can offer a great deal of progression and development opportunities as they offer specialist services such as Dry Eye clinics, colorimetry and Ortho K.
Role
Deliver first class eye examinations, contact lens care and other eyecare services provided by the practice.
30-60 minute appointments
OCT and Optomap available
Treat each patient as an individual and afford them the best eyecare they can expect to receive as an individual and unique person.
Listen, empathise and understand the unique needs and desires of each patient and ensure they receive the best eyecare possible – understand that everyone deserves the best.
Carry out the required examination in an enthusiastic and caring manner.
Explain each step of the examination so that the patient understands what is happening.
Discuss fully the various ways we have to correct their vision or other eye or eye health related issues.
Hand over every patient within the consulting room where possible, to the relevant colleague to take them on the next stage of their journey. If this is a referral ensure this is done and the patient understands how this will be done.
Introduce all patients to the benefits of contact lenses and encourage them to experience lenses for themselves
Carry out high quality contact lens fittings and aftercare
Where appropriate refer the patient to a colleague for contact lens wear
Ensure staff delivering support services (e.g. A&R for Contact Lenses) are properly trained and regularly updated on latest practices.
Assist the Practice Manager to help develop the practice in a positive way, to deliver desired Customer Delight and Sales results.
Fulfil your role in the efficient administration of practice affairs (e.g. NHS forms, record keeping)
Participate and contribute in cross group discussions to improve the delivery of eyecare services across the group.
Requirements
Fully qualified Optometrist registered with the GOC
Excellent communications and organisational skills
Clinically focused
Any additional specialities or interests would be beneficial
Interested in further training
Enthusiastic
Practice
This is an excellent opportunity for an Optometrist to take the next step in their career by joining this reputable company. Clinical excellence is at the forefront of everything the team works towards so my client would be looking for an Optometrist with the same focus. Within the role you will have access to completely up-to-date testing equipment (Including an OCT), enabling you to work both efficiently and effectively. You will also be able to utilise an array of further training opportunities within the role allowing you to continually develop your career.
Salary
Between £45,000 to £55,000 DOE
Bonus scheme (10% performance related)
Fees paid for
Additional company benefits
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
....Read more...
An amazing new job opportunity has arisen for a motivated Nurse Deputy Home Manager to work in an exceptional care home based in the Houghton-le-Spring, Tyne & Wear. You will be working for one of UK’s leading health care providers
This care home offers both residential dementia care and nursing dementia care for residents who require it. They also provide respite care to give family or friends a well-earned break, and specialist care for residents who suffer with mental health conditions
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Deputy Manager your key responsibilities include:
Lead and inspire the team to deliver special experiences to residents, which promote choice and independence to make a positive difference to their lives
Achieve the highest possible standards of care and enhance the resident experience, ensuring that all company policies, regulations, Codes of Conduct and care plans are adhered to
Work with the Home Manager to implement care home policies around standards care, staff welfare and training and develop an excellent reputation
Develop personal contact with residents, their relatives and visitors to enhance the residents quality of life
Deputise in the overall management of the care home including production of reports, budgets & Quality of Life monitoring
Take responsibility for the health, safety and welfare of yourself and others, including colleagues, residents and visitor to the Home and alerting the officers responsible to any hazards or potential risks to health and safety
Ensure you are the team attend training days and courses to ensure learning records are maintained and individuals are developed
The following skills and experience would be preferred and beneficial for the role:
Experience of managing a team, ensuring all staff are supervised appropriately and rotas are in place to enable the smooth, efficient running of the home
Experienced in quality and clinical governance programmes, including audit and care services
Able to support and guide others in line with the NMC Code, following its guidance at all times
Driven and motivated and believe in quality care
An energetic, committed and approachable manager
An inspiring leader who can motivate teams through obvious passion and commitment
A natural networker with both internal and external stakeholders
The successful Deputy Manager will receive an excellent salary of £20.00 per hour and the annual salary is £40,040 per annum. This exciting position is a permanent full time role for 38.5 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
Generous holiday entitlement
Free meals
Ongoing personal development plan and career progression
Company Pension Scheme
Friendly Working Environment
Free Enhanced DBS Check and uniform
Excellent career development opportunities
Full time and part time opportunities
Discounts and benefits suited to your lifestyle
Reference ID: 2655
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
Mechanical Shift Engineer - 4 on 4 off Day and Nights - Healthcare site – Whitechapel London – up to £51,000 Per annum My client is looking for a Shift Maintenance Engineer to be based in a Healthcare building In Whitechapel, London. The successful candidates will be Mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance. Working with the maintenance team on site, He or she will be required to carry out electrical, mechanical and fabric maintenance to the following. In return, the company is offering a competitive salary of up to £51,000, further training and career progression. Package£51,000 per annumUniform and Tools ProvidedCycle to work scheme20 Shifts holiday + bank holidaysOvertime AvailableA lot of progression availableAnnual pay review Key Duties & ResponsibilitiesMonitor mechanical plantPumps, Motors, Seals, BearingsAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)Water Treatment (Temperature checks / Not dosing)Plumbing - Unblocking toilets, replacing taps, washers etcMonitor the BMS systemsBasic electrical duties (Lamp changes etc)General building fabricEscort specialist sub contractorsEnsure that all plant and BMS checks are completed on time, and all problems found are recorded and communicated to the Shift Lead or Supervisor.Carry out PPM in accordance with set schedules, ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the plant and associated systems.Be proactive regarding preventative maintenance and good site husbandry.Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and documentation associated with the mechanical aspects of the PPM and plant.Respond in a prompt and effective manner to all Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or as directed Hours of workWorking 4 on 4 off days and nights 07:00 am-19:00 pm / 19:00 - 07:00 RequirementsMechanically qualified level 2&3 (C&G, NVQ etc)You must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceMulti-skilledGood communication skillsExcellent customer skills Must be able to get to site for 07:00am start....Read more...
An amazing new job opportunity has arisen for a committed Occupational Therapist to work in an exceptional mental health hospital based in the Ayr, Scotland area. You will be working for one of UK's leading health care providers
This special mental health service is a low secure hospital for males and females with mental illness and/or personality disorders
**To be considered for this position you must be qualified as an Occupational Therapist registered with the HCPC**
As the Occupational Therapist your key responsibilities include:
Undertake patient assessment and observation to identify patient need before planning and delivering appropriate and relevant interventions on either a group of individual basis
Maintain and develop close working relationships with professional and clinical colleagues within the multidisciplinary team, ensuring that clinical practice is in line with company policies and procedures
Support junior occupational therapy staff and students
Lead on further development and implementation of occupational therapy service within the site, under supervision of Lead Occupational Therapist
Organise and deliver therapeutic activities for service users
Assess service users’ response to interventions in accordance with agreed models of practice
Provide practical support, advice and education to service users, carers and other disciplines
Be responsible for the recording of all patient related activity information
The following skills and experience would be preferred and beneficial for the role:
Relevant clinical experience with mental illness and/or personality disorder
Extensive experience of applying occupational frames of reference and approaches
Demonstrates evidence highly effective clinical reasoning skills
Highly specialist knowledge of relevant assessment and treatment models
Knowledge of how to work with neurodiverse individuals
The successful Occupational Therapist will receive an excellent salary of £28,407 - £34,581 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
25 days’ annual leave (increasing with length of service to a maximum of 30)
Birthday off
Contributory pension scheme
Life insurance
Opportunities to develop and progress in a wide variety of care settings
Free car parking
Subsidised on site meals
Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple products loan scheme)
Full onsite induction training and orientation programme
Reference ID: 6131
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing job opportunity has arisen for a dedicated Registered Nurse to work in an exceptional care home based in the Motherwell, Scotland area. You will be working for one of UK's leading health care providers
This care home provides high quality care and support to people with varying levels of need
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Manage the assessment, implementation and evaluation of individual resident care plans while promoting a professional working environment to ensure a high standard of resident care
Adopt a systemic, individual approach to all resident care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all CPA and risk assessment documentation is kept up to date
Ensure effective communication of any concerns relating to resident care
Deputise in the absence of the Unit Manager and their Deputy to manage the staffing and clinical needs as required
Support and supervise care staff or new recruits
The following skills and experience would be preferred and beneficial for the role:
Previous older peoples care experience is desirable but not essential
Caring & compassionate with an excellent clinical track record
Passionate about delivering outstanding care to older people
Excellent organisation & leadership skills
Effective communication skills
Flexible, professional and committed to being the best
Quality driven with a desire to continually improve yourself & our services
The successful Nurse will be offered an excellent salary of £18.00 per hour and the annual salary is up to £41,184 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Market competitive rates of pay
Specialist dementia training and support from our award-winning, university-accredited ‘Creative Minds’ programme
Full library of interactive learning resources from the Aged Care Channel in every home for personal & professional development
Range of salary sacrifice benefits including childcare vouchers, pension, car leases, gym membership, technology purchase schemes and more
Online benefits portal with a range of offers and cashback rewards
£1,000 CPD fund for every Adult Care Nurse
Free access to RCNi learning website
NMC fees paid for
Reference ID: 2218
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
A new and exciting opportunity has arisen for a Commercial Litigation Solicitor to join a leading law firm in their Newcastle City Centre office as an Assistant Solicitor.
This role will be well suited to you if you are an experienced solicitor who is looking for the next step in their career and joining an established litigation team that coordinate work across the North of England. Our client is looking for someone who is technical, resilient, and self-sufficient who is able to respond well to working closely with a highly experienced and respected partner to assist on their more complex cases, as well as running some small matters.
A diverse and interesting workload of high-quality cases awaits you upon joining as you will be working alongside a number of different colleagues who focus on different areas of commercial litigation. You will have the opportunity to get involved in general commercial litigation cases and also more specialist areas. This will give you a wide exposure to the work available within commercial litigation, which you perhaps wouldn’t get in a different role, helping you narrow down what you enjoy doing the most and what you want to specialise in.
Joining our client comes with great reward as they pride themselves on heavily investing in their employee’s development. They give continuous support and training which is especially tailored for you and help you sharpen your technical abilities. There is a clear pathway to progression as they believe in rewarding hard work and there is a great working atmosphere where everyone is friendly and collegiate.
The successful candidate should have between 2 - 4 years PQE however, this level of experience has been given as an approximate guide for applicants and our client is happy to consider the applications of candidates who fall outside of this bracket.
Joining this legal 500 firm you will be surrounded by highly respected solicitors and gain exposure to great quality work at a firm where you are supported and nurtured to reach your full potential as a Commercial Litigation Solicitor.
How to Apply:
Having been established for over 25 years, we are experts in legal recruitment. Our strength derives from the fact that we are well-known, well-respected and have developed long-standing bonds with both our clients and candidates and have become an authority on all aspects of legal recruitment.
If you would like to apply for this role or have any questions, please contact Chloe Murphy at Sacco Mann on 0113 467 9783 or ask to speak to another member of the Private Practice East team. Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals. For full terms please see our website.....Read more...
Location: USA (Fully Remote)Job Type: Full Time, W2My client, a leading ServiceNow partner has a fantastic opportunity to join their fast-growing team and work with cutting-edge ServiceNow technologies. Our client offers competitive salaries, flexible benefits, and growth opportunities from day one.As a leading ServiceNow Developer you shall work on implementations, integrations, configurations, and custom application development. This role will also support business development through demos, proofs of concept, and client support activities.Key Responsibilities:
Collaborate with project managers and technical teams to gather and document requirements.
Develop and configure ServiceNow solutions, including workflows, dashboards, and integrations.
Create custom applications and automate processes using Flow Designer.
Perform unit testing, functional testing, and oversee user acceptance testing.
Deliver training and provide post-implementation support.
Assist with incident resolution, enhancements, and system troubleshooting.
Support business development activities, including demo creation and client presentations.
About You:
3-7 years of experience as a ServiceNow Developer, including implementation and configuration.
Proven ability to design and deliver solutions using HTML, JavaScript, CSS, and other tools.
Familiarity with ITIL frameworks and agile methodologies (Scrum).
Excellent analytical, communication, and problem-solving skills.
Experience with ServiceNow product suites (e.g., ITSM, ITBM, CSM, HRSD).
Ability to integrate third-party software and APIs with ServiceNow (desired).
Education & Certifications:
Bachelor's degree in a technical discipline or equivalent experience.
Required: ServiceNow Certified System Administrator (CSA) and 2 ServiceNow Certified Implementation Specialist (CIS). Those with CIS in CSM or HAM/SAM will have a favorable edge.
Desirable: and Certified Application Developer (CAD).
ITIL IV Certification is a plus.
Benefits:
Health, dental, and vision plans from day one.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
Generous PTO, holidays, and sick leave.
401(k) with employer match.
Employee Assistance Program (EAP) and Discount Rewards Programme.
Apply Now:Take your ServiceNow career to the next level! Apply today and join a team dedicated to delivering innovative solutions and results.Linking Humans - Connecting ServiceNow Experts with Top Opportunities in the USA....Read more...
Urgent Care Paramedic Opportunity available for a Paramedic to work within an Urgent Care Centre, Across the West MidlandsThe team sits within an Urgent Care Centre with the role predominately be responsible for the delivery of evidence-based nursing services, working as part of the service multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be working autonomously, the Nurse Prescriber will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure. You will have has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis. As part of this role you will develop, implement and embed health promotion and wellbeing programmes and develop, implement and evaluate individual treatment plans for acute and non-acute conditions. You will support the clinical team in the development of individual treatment plans for chronic disease patients and Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health. Providing routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF is a must and you will be able to prescribe medication in accordance with PGD and within own scope of practice and review medication for effectiveness, need and national guidance. MUST HAVE 2 YEARS POST QUALIFICATION EXPERIENCEThe hours for this role are Part & Full TimeThe hourly rate for this role: Monday to Friday: £23 Per Hour Saturday/Sunday: £26 Per Hour Nights: £29 Per HourThe Benefits of working with Service Care Solutions:We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.
DBS disclosures provided via fast track online services free of charge
3 weekly payroll runs
£250 training allowance
Excellent pay rates
Specialist mental health consultants offering single point of contact
Frequent notifications of upcoming opportunities via text and email
Ltd and PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.
If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk....Read more...
Advanced Clinical PractitionerOpportunity available for a Advanced Nurse/ Clinical Practitioner to work within an Urgent Care Centre, Across the West MidlandsThe team sits within an Urgent Care Centre with the role predominately be responsible for the delivery of evidence-based nursing services, working as part of the service multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be working autonomously, the Nurse Prescriber will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure. You will have has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis. As part of this role you will develop, implement and embed health promotion and wellbeing programmes and develop, implement and evaluate individual treatment plans for acute and non-acute conditions. You will support the clinical team in the development of individual treatment plans for chronic disease patients and Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health. Providing routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF is a must and you will be able to prescribe medication in accordance with PGD and within own scope of practice and review medication for effectiveness, need and national guidanceThe hours for this role are Part & Full TimeThe hourly rate for this role: Monday to Friday: £45 Per Hour Saturday/Sunday: £47 Per Hour Nights: £49 Per HourThe Benefits of working with Service Care Solutions:We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.
DBS disclosures provided via fast track online services free of charge
3 weekly payroll runs
£250 training allowance
Excellent pay rates
Specialist mental health consultants offering single point of contact
Frequent notifications of upcoming opportunities via text and email
Ltd and PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.
If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk....Read more...
A new and exciting opportunity has arisen for a Commercial Litigation Solicitor to join a leading law firm in their Newcastle City Centre office as a Principal Consultant.
This role will be well suited to you if you are an experienced solicitor who is looking for the next step in their career and joining an established litigation team that coordinate work across the North of England. Our client is looking for someone who is technical, resilient, and self-sufficient who is able to respond well to working closely with a highly experienced and respected partner to assist on their more complex cases, as well as running some small matters.
A diverse and interesting workload of high-quality cases awaits you upon joining as you will be working alongside a number of different colleagues who focus on different areas of commercial litigation. You will have the opportunity to get involved in general commercial litigation cases and also more specialist areas. This will give you a wide exposure to the work available within commercial litigation, which you perhaps wouldn’t get in a different role, helping you narrow down what you enjoy doing the most and what you want to specialise in.
Joining our client comes with great reward as they pride themselves on heavily investing in their employee’s development. They give continuous support and training which is especially tailored for you and help you sharpen your technical abilities. There is a clear pathway to progression as they believe in rewarding hard work and there is a great working atmosphere where everyone is friendly and collegiate.
The successful candidate should have between 4 - 6 years PQE however, this level of experience has been given as an approximate guide for applicants and our client is happy to consider the applications of candidates who fall outside of this bracket.
Joining this legal 500 firm you will be surrounded by highly respected solicitors and gain exposure to great quality work at a firm where you are supported and nurtured to reach your full potential as a Commercial Litigation Solicitor.
How to Apply:
Having been established for over 25 years, we are experts in legal recruitment. Our strength derives from the fact that we are well-known, well-respected and have developed long-standing bonds with both our clients and candidates and have become an authority on all aspects of legal recruitment.
If you would like to apply for this role or have any questions, please contact Chloe Murphy at Sacco Mann on 0113 467 9783 or ask to speak to another member of the team. Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals. For full terms please see our website.....Read more...
Health Care Assistant - Complex care (Young Adult)
Location – Camborne, Cornwall
Pay – £13.75 - £22.00 per hour
Shift – Days and Nights - 12 Hour shifts
UK Drivers License
Full Training Provided -MUST HAVE 6 MONTHS EXPERIENCE IN THE UK (CARE)
If you are dynamic, adaptable, resilient, dedicated, and enthusiastic we want you. We are looking for motivated and driven carers to join our highly dedicated and welcoming team at OneCall24 Healthcare.
An amazing opportunity has arisen in the Camborne area for carers as OneCall24 Healthcare is looking to recruit a team of carers to work with an amazing young lady with a brain injury. This role will involve the carers to oversee health related issues throughout the day and night. Our client loves to have fun and is driven to achieve great things. She loves the sea and going out in the community. We are looking for healthcare workers who can deliver person-centred care in line with a personalized care plan, created specifically to meet the needs of our individual client.
You will be fully supported by our highly skilled Nurse Managers, who are on hand to support and guide all of staff, to ensure the highest standards of care and an excellent pathway of professional development.
What Experience We Require:
PEG
Continence Care
Brain Injury
What's In It for You?
Excellent rates of pay with night and weekend enhancements plus special bank holiday rates.
£50 signing on bonus paid to all workers within your first weekly pay. £50 recommend a friend bonus, paid to all OneCall24 Healthcare employees for all workers recommended to OneCall24 Healthcare, once they have completed their first week.
Paid weekly, on time and accurately.
Free DBS.
Out of hours on call support centre.
Ongoing CPD and Development opportunities.
We are passionate about delivering the best quality nursing led care and we are looking for like-minded professional who have great customer service skills, a passion to succeed and a proven track record of experience within this specialist area of healthcare at home.
Join us at OneCall24 today and make a difference!
Please contact us today to begin your application or call 03333 22 11 33 and choose option 3, quoting Complex Care Nursing, to speak with one of our team today!
OneCall24 Healthcare is committed to promoting equal opportunities and nothing contained within this job advertisement is intended to discriminate in any way against anyone.....Read more...
An exciting new job opportunity has arisen for a committed Clinical Psychologist - CAMHS Eating Disorder to work in an exceptional mental health hospital based in the South West London area. You will be working for one of UK's leading health care providers
This is one of the country’s leading mental health treatment centres. They provide fast access to high quality treatment for lots of different conditions, including addictions, depression, anxiety, stress and eating disorders
**To be considered for this position you must be registered with the HCPC**
As the Clinical Psychologist your key responsibilities include:
To work autonomously as a clinician within the CAMHS Eating Disorders Services of the hospital; providing a psychology service for patients with childhood eating disorders
Exercise autonomous professional responsibility for the psychological assessment and treatment of clients in accordance with the policies of the service
Provide specialist psychological advice, guidance and consultation to other professionals, to assist in the formulation, diagnosis and treatment of clients
To provide reports and communicate in a skilled and sensitive manner concerning the assessment, formulation and treatment plans for patients
To provide expertise and advice to facilitate the effective and appropriate provision of psychological care by all staff of the service
The following skills and experience would be preferred and beneficial for the role:
Experience of the application of clinical/counselling psychology in different cultural contexts
Experience of working in a clinical/counselling psychologist service with children and adolescents with mental health problems
Knowledge of regulatory frameworks in relation to the patient group
Evidence of continuing professional development as required by the HCPC
High level knowledge of the theory and practice of at least two specialised psychological therapies
The successful Clinical Psychologist will receive an excellent salary of £48,250 - £58,250 FTE. This exciting position is a permanent part time role working 22.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave (increasing to 27 days after 5 years of service and 30 days after 10 years service)
Birthday Leave
Enhanced maternity pay
Contributory pension scheme
Opportunities to develop and train in a wide variety of care settings
Support and training from the beginning of your career
Flexible working
Supplemented meals
Access to Employee Assistant programme and other wellness programmes
Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple Products loan scheme)
Reference ID: 6910
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Catfoss Recruitment Ltd are currently in partnership with an established specialist manufacturing company that is looking to recruit a Field Service and Commissioning Engineer to their team on a permanent basis. (North of England)Job descriptionField Service and Commissioning EngineerWe are looking to recruit a permanent, full-time Field Service and Commissioning Engineer, to work primarily on metering systems in power STN2 substations and power stations across the UK.Field Service and Commissioning Engineer - About the RoleA flexible working pattern to meet the needs of the business will be required, as this is a largely field based role where there is regular travelling across the UK and you will be commissioning metering installations as well as carrying out accuracy checks, fault investigation/rectification and maintenance.The role is predominantly Monday to Friday, with very occasional work at weekends.Although we are based in the south of England this role does not require you to reside in this area, ideally anywhere mid to north of England or borders of Scotland.Field Service and Commissioning Engineer – Job Description• Ability to commission equipment to recognised standards and procedures.• Experience of working at electricity substations.• Experience in the use of risk assessments and method statements to support safe working.• The ability to read and work to electrical engineering drawings.• Excellent knowledge of working practices, techniques, procedures and tool use.• Training in Health and Safety and Environmental Issues.• Flexibility to work across the UK.• Self-motivation and the ability to work under your own initiative.• Analytical and problem-solving abilities.• Full, clean, UK driving license.Desirable Qualifications• National Grid / Competent Person• BESC• Safety Passport• Working at Height• First Aid• Recognised craft / technician apprenticeship, ONC / BTEC / C&G in Mechanical/Electrical Engineering or equivalent qualificationsExperience• Electricity Substations: 3 years (preferred)• 3-phase energy & 3-phase secondary injection kit (preferred)Licence/Certification/Location:
• Camdidates must reside in the North of England to be able to cover this region• UK Driving Licence (required)Permanent, Full-time, Monday to Friday, Company Car, Overtime, BenefitsField Service and Commissioning Engineer previous suitable job titles: Service Engineer, Service Technician, Field Service Engineer, Commissioning Technician, Commissioning Engineer, Electrical Technician, Electrical Engineer, Field Electrical TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
Mechanical Shift Engineer - 4 on 4 off Day and Nights - Healthcare site – Whitechapel London – up to £51,000 Per annumMy client is looking for a Shift Maintenance Engineer to be based in a Healthcare building In Whitechapel, London. The successful candidates will be Mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance. Working with the maintenance team on site, He or she will be required to carry out electrical, mechanical and fabric maintenance to the following. In return, the company are offering a competitive salary of up to £53,000, further training and career progression. Package£51,000 per annumUniform and Tools ProvidedCycle to work scheme20 Shifts holiday + bank holidaysOvertime AvailableA lot of progression availableAnnual pay review Key Duties & ResponsibilitiesMonitor mechanical plantPumps, Motors, Seals, BearingsAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)Water Treatment (Temperature checks / Not dosing)Plumbing - Unblocking toilets, replacing taps, washers etcMonitor the BMS systemsBasic electrical duties (Lamp changes etc)General building fabricEscort specialist sub contractorsEnsure that all plant and BMS checks are completed on time, and all problems found are recorded and communicated to the Shift Lead or Supervisor.Carry out PPM in accordance with set schedules, ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the plant and associated systems.Be proactive regarding preventative maintenance and good site husbandry.Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and documentation associated with the mechanical aspects of the PPM and plant.Respond in a prompt and effective manner to all Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or as directedHours of workWorking 4 on 4 off days and nights 07:00 am-19:00 pm / 19:00 - 07:00RequirementsMechanically qualified level 2&3 (C&G, NVQ etc)You must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceMulti-skilledGood communication skillsExcellent customer skills Must be able to get to site for 07:00am start''....Read more...
Business Development Manager
Crawley
£45,000 - £50,000 Basic + Commission OTE £10-15K first year + company car + expenses covered + product training + HOT pipeline + annual leave + pension
HOT Business Development Manager opportunity for those who have a keen interest in the renewable energy and heat pump sector! Work for a specialist heat and renewable energy provider covering a south east patch and get access an incredibly hot pipeline inheriting over £5mil in business where you can earn a £70k package easily.
Established nearly 20 years ago this unique opportunity for a company with heavy involvement within the renewable and heat source sector. Gain industry and product knowledge learning from experts in the team utilising your sales skills to generate and hunt for more new business opportunities. As business development manager you’ll work towards constant commission in an industry that continues to grow with demand and be in control of your own patch.
The role of the Business Development Manager will be: * Visiting clients on a regular basis to sell a range of products, working on an incredibly hot list of clients * Travel across a south east region to attend client meetings, trade shows and networking events * Working towards hitting and achieving targets, actively seeking new clients and maintaining existing client relationships The successful Business Development Manager will need: * Driving licence and happy to be in a mobile patch covering a south eastern patch * A background or knowledge in HVAC or mechanical engineering/heating specification products * A real interest in learning about products and passionate about becoming an ambassador for the brand
For immediate consideration please call Emily on 0203 813 7951 and click to apply.
Keywords: Business Development Manager, Sales Manager, BDM, Engineering, HVAC, new business, account management, Mechanical Engineering, Heating sales, Executive sales representative, specification sales, South east, surrey, kent, south london, reading, guildford, crawley, Tumbridgewells, brighton, crawley, maidstone
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at www.futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Electrical Maintenance Engineer– Commercial Office Building – Reading, Berkshire – £41,000 Per annumExciting opportunity to work for an established FM Property company based in Reading. CBW is currently recruiting for a maintenance engineer to be based at a commercial building in Reading, Berkshire. The successful candidate will be a fully qualified electrical engineer with a proven track record in commercial/property building maintenance and be able to turn their hand to a variety of maintenance tasks. He or she will be required to carry out electrical or mechanical planned and reactive maintenance across this large static site. Working with the maintenance team on site. He or she will be required to have an understanding/hands-on experience of the below. In return, the company offers a competitive salary, further training, overtime and the chance to work at this unique and interesting site.Package & Hours of WorkUp to £41,000Monday to Friday –07:00 am – 16:00 pm or 10:00 am – 19:00 pmUniform and Tools ProvidedCycle to work scheme25 days holiday plus bank holidaysOvertime AvailablePensionInternal Progression & Development Key Duties & ResponsibilitiesCarry out Electrical PPM's and reactive maintenance Lighting – lamp changes, ballast changes, simmtronic/Phillips lightingEmergency light testingPower distributionElectrical fault-findingSmall works – new sockets, new lights, new circuitsTransformersStar Delta StartersMinor installationsEscort specialist subcontractorsEnsure that the Contractual efficiently meets all the relevant KPI & SLA requirements.Undertake all allocated tasks and perform them in a timely and professional manner.Be proactive in identifying and reporting faults with building services equipment and take steps to resolve them.Be proactive to ensure all H&S issues are reported/escalated as required.Maintain informal communications with Client staff members related to service levels and issues.Report service affecting issued to the site management team for formal communication with the client.Remain flexible with regard to site attendance and tasks undertaken within personal competency.RequirementsElectrical qualified level 2&3 (C&G, NVQ etc) with 18th EditionExperience working in a large commercial buildingYou must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceMulti-skilledGood communication skillsExcellent customer skillsPlease send your CV to Alex Denton of CBW Staffing Solutions to avoid missing out on this role !....Read more...
An amazing job opportunity has arisen for a dedicated Registered Nurse to work in an exceptional care home based in the Motherwell, Scotland area. You will be working for one of UK's leading health care providers
This care home provides high quality care and support to people with varying levels of need
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Manage the assessment, implementation and evaluation of individual resident care plans while promoting a professional working environment to ensure a high standard of resident care
Adopt a systemic, individual approach to all resident care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all CPA and risk assessment documentation is kept up to date
Ensure effective communication of any concerns relating to resident care
Deputise in the absence of the Unit Manager and their Deputy to manage the staffing and clinical needs as required
Support and supervise care staff or new recruits
The following skills and experience would be preferred and beneficial for the role:
Previous older peoples care experience is desirable but not essential
Caring & compassionate with an excellent clinical track record
Passionate about delivering outstanding care to older people
Excellent organisation & leadership skills
Effective communication skills
Flexible, professional and committed to being the best
Quality driven with a desire to continually improve yourself & our services
The successful Nurse will be offered an excellent salary of £17.00 per hour and the annual salary is up to £38,896 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£2,000 Welcome Bonus**
Market competitive rates of pay
Specialist dementia training and support from our award-winning, university-accredited ‘Creative Minds’ programme
Full library of interactive learning resources from the Aged Care Channel in every home for personal & professional development
Range of salary sacrifice benefits including childcare vouchers, pension, car leases, gym membership, technology purchase schemes and more
Online benefits portal with a range of offers and cashback rewards
£1,000 CPD fund for every Adult Care Nurse
Free access to RCNi learning website
NMC fees paid for
Reference ID: 2218
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Occupational Therapist to work in an exceptional hospital based in the Nottinghamshire area. You will be working for one of UK's leading health care providers
This hospital is dedicated to providing innovative, high quality care, which will enable patient’s recovery and re-engagement with the community
**To be considered for this position you must be qualified as an Occupational Therapist with HCPC Registration**
As the Occupational Therapist your key responsibilities include:
Undertake patient assessment and observation to identify patient need before planning and delivering appropriate and relevant interventions on either a group of individual basis
Maintain and develop close working relationships with professional and clinical colleagues within the multidisciplinary team, ensuring that clinical practice is in line with company policies and procedures
Support junior occupational therapy staff and students
Lead on further development and implementation of occupational therapy service within the site, under supervision of Lead Occupational Therapist
Organise and deliver therapeutic activities for service users
Assess service users’ response to interventions in accordance with agreed models of practice
Provide practical support, advice and education to service users, carers and other disciplines
Be responsible for the recording of all patient related activity information
The following skills and experience would be preferred and beneficial for the role:
Relevant clinical experience with mental illness and/or personality disorder
Extensive experience of applying occupational frames of reference and approaches
Demonstrates evidence highly effective clinical reasoning skills
Highly specialist knowledge of relevant assessment and treatment models
Knowledge of how to work with neurodiverse individuals
The successful Occupational Therapist will receive an excellent salary of £22,727.83 per annum. This exciting position is a permanent part time role working 30 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
25 days’ annual leave (increasing with length of service to a maximum of 30)
Birthday off
Contributory pension scheme
Life insurance
Opportunities to develop and progress in a wide variety of care settings
Free car parking
Subsidised on site meals
Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple products loan scheme)
Full onsite induction training and orientation programme
Reference ID: 6801
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Location: Mildenhall, SuffolkSalary: £31,200 per annumHours: Full-time
About the Role:
We are recruiting on behalf of a reputable provider of specialist residential care for children and young people with social, emotional, and mental health needs. The organisation is dedicated to creating a supportive and nurturing environment where every child can thrive.
As a Deputy Home Manager, you will play a crucial role in assisting the Registered Manager with the day-to-day operations of the children's home. Your leadership will ensure the delivery of high-quality care, compliance with regulatory standards, and the development of a dedicated team of support workers.
Key Responsibilities:
Support the Registered Manager in overseeing the daily operations of the residential home.
Lead, mentor, and supervise a team of residential support workers, promoting best practices in care.
Develop and implement personalised care plans tailored to the individual needs of each child.
Ensure compliance with all relevant legislation, policies, and procedures, maintaining accurate records and documentation.
Foster a safe, nurturing, and positive environment that respects the dignity and individuality of each child.
Collaborate with families, social workers, schools, and other professionals involved in the welfare of the children.
Assist in managing budgets, resources, and staffing to ensure the efficient operation of the home.
Qualifications and Experience:
Level 3 qualification in Residential Childcare or equivalent; willingness to work towards Level 5 if not already attained.
Minimum of 2 years’ experience in a residential childcare setting, with at least 1 year in a supervisory or leadership role.
Strong knowledge of safeguarding procedures and regulatory standards.
Proven leadership skills with the ability to motivate and manage a team effectively.
Excellent communication, organisational, and interpersonal skills.
Full UK driving licence is essential.
Benefits:
Competitive salary of £31,200 per annum.
Comprehensive induction and ongoing training opportunities.
Opportunities for career progression within a supportive organisation.
Access to employee assistance programmes and wellbeing support.
Company pension scheme.
Generous holiday entitlement.
How to Apply:
If you are passionate about making a positive difference in the lives of children and young people and possess the skills and experience required for this role, we would love to hear from you. Please submit your CV aday@charecruitment.com
We are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to undergo an enhanced DBS check.....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship level 2, including Functional Skills in Maths and English.
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Monday - Sunday. 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Engineer Surveyor – Pressure and Steam Equipment Total package circa £55K with a basic of £40500 - £42500Are you a Mechanical Engineer who is experienced in high pressure systems or steam systems or an engineer surveyor that’s interested in a career with a huge test, inspection and certification company with over a hundred and fifty years of history?You will be rewarded with an extensive benefits package and have £55,000 training invested in you within the first 12 months. In addition you will receive a basic of £40500 - £42500 (rising to £45500 after 12 months service and £50500 after 24 months) with 10% contributory pension, yearly bonus and £5.5K car allowanceThe CompanyTurnoverA well established business, draped in history, who are at the forefront of innovation in their approach to business. This innovation and work style is a key component to how they increase revenues year on year.ServicesA SAFED and UKAS accredited world leading professional services company who support businesses with quality & compliance and carry out high quality inspections ensuring pressure equipment is compliant with current regulatory and statutory requirements. SectorsAerospace, Manufacturing, Forces, Commercial, Automotive, Marine, Utilities, Industrial, NuclearLocationsOxfordPackage:Getting you to work
Company Car Allowance - £5500
Advancing your career
Step up from the tools into a professional engineering environmentMinimum £55,000 training investment in you for the first 12 monthsUp to 12 week modular training programme with a blend of classroom and practical learningSupport with professional membership including renewal fees paidCareer Ladder with 5 different career options
Securing your future
Employer pension contribution 7.5% increasing to 10% with a 2.5% employee contributionCompany wide bonusAnnual reviewLife cover of 2 times salary
Work life balance
33 days holiday including statutory holidays45 hour flexible working week which allows homelife balanceWorking week paid door to door with vast opportunities for overtime which is not mandatoryHome based roleCentralised diary management team assist in booking your appointments
Main Accountabilities:
Inspection and certification of pressure air and steam systemsBoilers, steam plant, compressors, steam turbines, pressure vessels condensers, heat exchangersAutonomy of personal diary Streamlined and simplified recording of information Maintaining client relationshipsFull Technical Specialist SupportOperate within agreed authorities, inspection and H&S standardsClear customer focus and drive to achieve optimal service delivery
Qualifications Knowledge, Skills and Experience:
HNC or Level 4 qualification equivalent in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing relevant pressure equipment eg boilers, compressors, heat exchangers, steam plant UK Driving licenceCustomer facing skills
Engineer Surveyor – Pressure and Steam Equipment Total package circa £55K with a basic of £40500 - £42500....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :36.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Proactively match customer requests to LIBI’s extensive range of curated cruise packages while maximising all sales opportunities for upselling
Consistently achieve monthly sales targets
Ensure all sales opportunities are optimised and work towards specific business product targets
Adhere to company policies in terms of sales techniques and data recording to assist with product and marketing strategies
Embrace all methods of current and modern technology used to enhance customer experience
Ensure all customers are greeted and responded to appropriately, regardless of line of enquiry
Ensure excellent customer service is always provided to all customers irrespective of communication channel
Act as an ambassador for LoveitBookit and provide a company image to all customers which reflect the LoveitBook Excellence charter
Work collaboratively with teammates to ensure each team member is provided the opportunity to develop and maximise their potential
Attend, participate in and contribute positively towards team meetings / briefings
Contribute to and attend Brand events and Ship visits
Promote LoveitBookit through contribution of firsthand experiences and knowledge to marketing collateral
Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period
Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's
Employer Description:Welcome to LoveitBookit! We're proud to be one of the UK’s Top Independent Cruise Specialists, based in Greater Manchester. Since our founding in 2013, we’ve been dedicated to crafting bespoke cruise holiday packages that tick all your boxes, while delivering top-notch customer service every step of the way.
In our very first year, our Company Director, Daniel Radnor, was honoured with the ‘Travel Agent of the Year’ award by the Cruise Line International Association (CLIA). This incredible recognition set the tone for our journey forward. Since then, we’ve built our success on three core principles: offering great value, delivering exceptional customer service, and providing immersive cruise experiences.
In 2017, we launched our own television programme, Cruise TV by LoveitBookit. The show brings our exciting cruise offers right to your living room, showcasing cruise lines, ships, and the amazing destinations you can explore. We love to inspire our viewers with in-depth looks at the amenities onboard, insider tips from cruise experts, Dan & Sam, and captivating stories from fellow travellers.
Each episode is designed to ignite your wanderlust and provide a taste of the incredible adventures that await you at sea. Whether you’re a seasoned cruiser or planning your first voyage, Cruise TV is your gateway to the world of unforgettable travel experiences.
For five consecutive years from 2020 to 2024, Loveitbookit has consistently achieved the Feefo Platinum Trusted Service Award and has been rated 'Excellent' on customer-review platforms. This accolade is only awarded to companies whose customers highly rate their experience.Working Hours :Shifts between Monday - Saturday 7am - 8pm, Sunday - 7am - 6pm. 5 working days a week will be allocated.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout.
As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests.
The primary objective of the role is to provide first time resolution, achieved by troubleshooting, diagnosing and resolving problems at the first point of contact and/or escalating the fault to one of our specialist teams to investigate and resolve.
Throughout the process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention.
This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies.
General summary:
Administering and supporting the customer’s infrastructure
Delivering first line support
Acting as the first point of contact for customers
Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA
Providing regular, clear communication to customers
Diagnosing and resolving incidents to the customer’s satisfaction
A strong desire and focus on continued improvements and personal development
A desire to be part of an overall team and achieve team goals
To continually strive to improve overall firm effectiveness
Proven ability to work under pressure and with other people
Work with a sense of urgency
Attention to detail
A clear and friendly telephone manner
Ability to multi-task
Must be able to demonstrate a ‘customer first’ approach to support
Flexible and willing to work outside core business hours as required
Strong communicator
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining A Level 3 IT qualifications
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:Our goal is to meet and exceed our customers’ needs and expectations, which is what sets us apart. Our vision is to be our clients’ technology partner of choice, using innovative thinking to provide solutions.
We invest in our teams to ensure we have the skills and expertise to deliver the highest level of service across every technical solution within our portfolio. ITRM are a Microsoft Gold Partner and hold a further range of industry qualifications which enable us to technically lead our clients and solve their business challenges.
This is why we’ve had 20 successful years in business, achieving high retention rates and winning significant new business from client recommendations.Working Hours :Working hours on a shift basis as follows:
07:00am until 3:45pm
08:45am until 5:30pm
09:15am until 6:00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft Windows 7-10 & MacOS,Knowledge on Microsoft Office,Hardware troubleshooting,Understand workstation builds,Desire to keep improving,Work with a sense of urgency,Ability to multi-task,A clear telephone manner,Strong communicator,To strive for improvement,Desire to be part of a team....Read more...
